Job Responsibilities:

• Supervise cold-store operations to ensure that picking & packing activities are executed accurately and efficiently.
• Ensure order accuracy before releasing goods for delivery
• Monitor inbound and outbound stocks, and ensure inventory is promptly and accurately updated in ERP system
• Manage stock transfer and adjustments
• Perform scheduled stocktaking and inventory checks and highlight discrepancies / anomalies.
• Identify, investigate and resolve inventory discrepancies and ensure they can be reconciled.
• Review the workflow and liaise with the respective department to put in place preventive measures to reduce stock loss
• Determine and highlight slow moving, obsolete and near expiry stocks in store for Management actions.
• Manage reconciliation of damage stocks and aging stocks
• Prepare & Submit Weekly Inventory Report to management
• Participate in internal and external audit stock takes
• Other Ad Hoc projects or responsibilities as required or assigned by Head of Operations

Other Requirements:

• Good planning & organizational skills
• Problem solving and good leadership skills
• Must have a working knowledge of GMP concepts and guidelines
• 5.5 Day work week

Education, Experience & Training

• 3 years of experience working in food manufacturing / cold store or similar environment
• Minimum 2 years of supervisory experience in food manufacturing / cold chain
• Possess a valid forklift license (preferable)
• Experience in Microsoft Navision is highly advantageous.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore
• 5 days’ work week and overtime
• Duty Meal allowance and uniform allowance
• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Job Responsibilities:

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay.
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs.
• Accounting and maintaining an accurate cash float.
• Any other ad-hoc duties assigned.

Job Requirements:

• Passionate individuals who love customer service
• Communicate fluently in English
• Independent and work well in a team
• Work on weekends and public holidays
• Work day shifts and night shifts

Job Responsibilities

• Work closely with cross-functional team on executing the sales.
• Communicate pro-actively with customers on execution details such as shipment period, payment etc.
• Prioritise daily tasks and follow up on problem resolution that ensures customer satisfaction.
• Interact with internal/external parties to resolve issues accordingly and respond to the request clearly and concisely within an appropriate time frame.
• Investigate and resolve regular/ad-hoc requests or complaints.
• Process SAP sales order management transactions (create, change, cancel) and corresponding reporting tools.
• Participate in process improvement program as directed by the Team Leader or Supply Chain team.
• Understand and implement GMP + B3 and RSPO in daily tasks.

Job Requirements

• Minimum bachelor’s degree in any field, preferably in logistics/supply chain management.
• Have minimum 2 years of relevant experience.
• Proficient in SAP modules.

Job Overview:

The Customer Sales Executive is responsible for providing exceptional service and support to assigned key accounts. The role involves managing client inquiries, troubleshooting issues, and ensuring that clients receive the highest level of satisfaction with the company’s products and services. The Customer Sales Executive serves as the primary liaison between the client and internal departments, helping to maintain strong, long-term relationships.

Key Responsibilities:

· Client Support and Relationship Management:

• Act as the main point of contact for key accounts, handling their day-to-day inquiries and requests.
• Provide prompt and accurate responses to client queries regarding products, services, and order status.
• Build and maintain strong, positive relationships with key clients to ensure their satisfaction.

· Order Management and Coordination:

• Manage and process client orders, ensuring accuracy and timely delivery.
• Coordinate with internal teams (e.g., sales, logistics, production) to fulfill customer requirements.
• Monitor the progress of orders, resolving any issues that may arise.

· Issue Resolution:

• Address client complaints or concerns in a timely and effective manner, ensuring issues are resolved to the client’s satisfaction.
• Proactively identify potential issues and take action to mitigate them before they impact the customer experience.

· Client Feedback and Reporting:

• Gather and report on client feedback, ensuring it is communicated to relevant internal teams for continuous improvement.
• Prepare regular reports on account activity, client satisfaction, and key performance indicators (KPIs).

· Collaboration and Cross-Department Communication:

• Work closely with the sales and account management teams to ensure alignment on client strategies.
• Collaborate with other departments (e.g., finance, logistics, product development) to resolve client-related issues.

Requirements:

· Education:

• Min. a Diploma in Business, Communications, or a related field is preferred.

· Experience:

• Proven experience in customer service, account management, or a related field (2+ years).
• Experience working with key accounts or in a B2B environment is an advantage.

· Skills:

• Strong communication and interpersonal skills.
• Excellent problem-solving and conflict-resolution abilities.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Attention to detail and organizational skills.
• Proficiency in customer service software (e.g., CRM systems) and MS Office.

· Key Competencies:

• Client-focused with a proactive attitude.
• Ability to work independently and as part of a team.
• Strong multitasking skills and the ability to thrive in a fast-paced environment.
• High level of professionalism and integrity.

Responsibilities:

• Client Servicing: Provide day-to-day consultancy and end-to-end management of campaigns to support client objectives. Serve as the primary contact for clients to ensure results and satisfaction.
• Public Relations Strategy: Lead the conceptualization, planning, budgeting, and execution of communication campaigns.
• Public Relations Execution: Oversee or lead the development of client materials, including press releases, media pitches, briefing documents, and report templates.
• Media Pitching: Develop and lead strategies to secure media coverage, feature stories, and thought leadership pieces.
• Social Media: Devise and implement strategies to ensure successful social media campaigns by securing suitable influencers and collaborators, along with content plans that drive visibility for clients’ campaigns and messages.
• Media Relationships: Cultivate and maintain strong relationships with media and influencers, including those in target markets.
• New Business: Actively participate in new business proposals and pitches.
• Event Management: Collaborate with internal teams to propose public relations events and engagements; provide on-site hosting when necessary.
• Media Reporting: Conduct active monitoring to track, compile, and analyze media coverage, providing regular updates to clients.

Requirements:

• 2+ years of public relations or integrated communications experience in an agency, with a proven track record in securing new business and managing accounts.
• Ability to manage budgets independently.
• Strong organizational, project management, and leadership skills.
• Experience managing one or more account executives or interns.
• Solution-oriented mindset, open to embracing new ideas and methodologies.
• Strategic thinker with attention to detail.
• Willingness to embrace the start-up culture and be hands-on to grow with the agency.

To apply, submit your CV and portfolio to [email protected]

The Executive - Product Category supports in developing, implementing, monitoring, and evaluating marketing plans for multiple product ranges in the APAC region. This role aims to achieve sales objectives in the short to mid-term while ensuring product category growth and profitability. The executive will lead in driving the product category's targets, lead market insights, and manage the gated process of new product launches. They will serve as the central coordinator between various teams, including OHQ product planning, R&D, OHS sales, supply chain, and QA/RA/TCS, to drive product-related projects.

1. Strategic Marketing Support:

• Assist in the implementation and management of strategic marketing campaigns to support product category growth.
• Work closely with local marketing managers, sales teams, and business partners to help execute brand activation plans, focusing on promotion, pricing, place, and product.

2. Market Research Assistance:

• Support the collection and analysis of market research data to understand current market conditions and competitor activities.
• Assist in compiling market insights, including market landscape analysis and share of market tracking.

3. Product Category Support:

• Assist in tracking product category targets such as market penetration and sales performance.
• Support the identification of new market opportunities by working with engineers, designers, suppliers, and customers.

4. New Product Development Support:

• Aid incoordinating all phases of new product development, including research, design, pricing, marketing, sales, and distribution.
• Support the implementation of new product launches to ensure timely market entry.

5. Cross-Functional Coordination:

• Serve as the central coordinator between the OHQ product planning team, R&D, OHS sales, supply chain, and QA/RA/TCS teams for product-related projects.
• Help ensure alignment across teams for cohesive product strategy execution.

6. Budget Management Assistance:

• Support theexecution of marketing plans within the approved budget to optimize resource allocation.

7. Collaboration and Implementation:

• Assist in executing new product launch activities in collaboration with OHQ, sales, supply chain management, and QA/RA/TCS teams.
• Help ensure seamless implementation of product strategies by leveraging cross-functional support.

Job Requirements:

• Bachelor degree in business, marketing and/or engineering or equivalent professional qualification
• Academic working and thinking level
• Trained in some level of customer and market research and project management
• Independent self-starter with a strong sense of ownership
• Good knowledge of Microsoft Office (Word, Excel, Powerpoint)
• Proficient in the English language, both written and verbal

On behalf of the hiring company, we are looking for suitable personnel to join them as an Administrative Executive

Responsibilities

• Prepare schedule letters quotations for customers and follow up
• Coordinate with internal and external stakeholders to ensure work success.
• Input and maintain data in systems
• Handle incoming and outgoing correspondence, including emails, phone calls, and mail.
• Organize and file documents according to established procedures.
• Any other duties assigned from time to time

Requirements

• Diploma in Business or related discipline
• Minimum 1 year of relevant experience
• Comfortable in communicating with clients
• Able to work well independently and in a team
• Comfortable working in an engineering environment
• Well-versed with Word, Excel, and process systems
• Attention to detail and accuracy.

Work location: East (short working distance to MRT)

EA License: 22C0971 | R21101298

Successful Candidate will report to the Sales Team Leader

Responsibilities

• Process customer orders, plan, schedule deliveries and prepare shipping documentation.
• Attend to customer enquiries/complaints/feedback and liase with Sales for follow up.
• Provide effective communication and co-ordination between Sales and Customers.
• Plan & prepare purchase requisition to Purchasing/Procurement.
• Expedite Purchasing/Procurement/Sourcing for inward deliveries from suppliers to ensure on time deliveries to customers
• Liase with Store for outgoing deliveries to customers.
• Prepare and issue work orders to Store for assembly and packaging work.
• Assist Sales to update and manage customers project.
• Any other tasks as required for Sales department

Requirement

• Minimum GCE A levels or Polytechnic Diploma
• 1-2 years customer service experience and/or admin experience
• Must be proficient in Microsoft office applications (Excel/Word/Outlook)
• Good communication skills in English and Mandarin (written & spoken)
• Willingness to learn and ability to multi-task

Shortlisted candidates will attend a face-to-face interview and complete a short skills test for Microsoft office applications.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

You will be the co-ordinator of the academic administrative and event support team of NUS College (Academic Affairs). You will ensure that events are run smoothly, as well as to handle academic administrative matters.

Duties and Responsibilities

• Manage academic events such as Commencement Ceremony
• Support Peer Mentor Programme
• Handle classrooms bookings for teaching
• Expected to handle systems, e.g., EduRec
• Assist in processing finance claims from students
• Provide academic support as assigned
• Involved in the planning, coordination and execution of events, including the Asian Undergraduate Symposium (AUS), a college-wide annual event
• Work with other administrative teams in the NUS College on cross-functional and shared duties

Qualifications

• Bachelor’s degree
• Ability to handle pressure, multi-task and work within tight schedules
• Meticulous, organised, resourceful, independent and enjoy challenges
• Good interpersonal, written and communication skills
• Enjoys interacting with faculty members and students
• A strong team player with the ability to build a collaborative working relationship with people at all levels
• Ability to do basic analytics (e.g., using Excel, PowerBI, etc.) should be an advantage, though no required
• Proficient in Microsoft Office applications.

Job Description:

1. Support of the sales team in organizing and attending sales events

• Update of contacts & Customer relationship activity in Salesforce (a CRM system)
• Follow-up on clients inquiry (before sales and after sales)
• Preparing quotation/agreement and contract management
• Assist the BDM to maintain client relationship with existing clients by regular follow-up visits, Query & issue gathering
• Follow up with Clients on a regular basis for SOA, pending payments
• Support sales account manager to develop new customer base by tender participation, cold calls & Introductory e-mails, etc
• Support sales team for weekly report/monthly report or clients analysis

2. Follow up activity with Client for Projects

• Follow up activity with Client for Project Updates & liaison with Operations team
• Co-ordinating with sub-contractors for tendering and pricing negotiations
• Arrange DHL or partner for Samples collection, follow-up on samples testing, reporting if necessary
• Take action for ON-HOLD samples
• Arrange sampling kit/product delivery
• Submit the invoicing application to account when the project is completed
• Operation for MEIMS (Lab testing software) and SAP (sales module only)

3. Liaison with Marketing for Realizing the companies digital marketing strategy (e.g. Brochures, Marketing tools, Presentation content, conferences)

4. Admin works and support sales team for some documents filling, reporting, presentation, etc

Job Qualifications

1. Junior college or above
2. Major - Marine engineering, Shipping engineering/officer, Lab testing, chemistry / biological science
3. Be proficient in office software; be practical and careful in work; with strong communication skills
4. At least 3 to 5 years of experience in similar role
5. Have experience in Maritime industry as priority
6. Have business-related knowledge background and understand business processes
7. Have team work spirit
8. Have good communication and presentation skills; be able to communicate with clients, including Sales team and overseas clients
9. Be fluent in English listening, speaking, reading and writing; be able to translate and interpret English standard
10. Proactive and self-motivated

The Role

This position will be supporting the Treasury team for the assigned portfolio.

Job Responsibilities

• Responsible for a broad range of treasury functions which includes cash management; bank loan management including rollovers, drawdown and compliance, as well as preparing treasury cash / loans reports and reconciliation.
• In charge of opening and maintenance of bank accounts, internet banking and other ad-hoc projects.
• Other Treasury responsibilities:
• timely and accurate settlement of day-to-day treasury transactions (for both internal and external counterparties) for Cash, Loan and Forex Verticals
• preparation of periodic management reports
• update Treasury SOP compliance and annual external audit
• verifying and processing of Treasury related payments
• ensure completeness in records maintained in Treasury Management System a contract role) to experience how its like working in tech industry.

Job Requirements

• Degree in Accountancy / Corporate Finance / Economics or its equivalent.
• At least 4 years of experience in treasury.
• Candidates with prior knowledge in SAP Treasury module will have an advantage.
• Meticulous and committed team player with excellent communication skills, has initiative and good work ethics.

Primary Function

Organize and control day-to-day operations of the Laboratory in accordance with order requirements, client standard operating procedures, industry standards, and policy directives. To ensure accurate and timely completion of test results and no unnecessary delay occurs.

Principal Duties/Responsibilities

• Organise and supervise the day-to-day operations of the Laboratory in their respective sections. This includes allocation of tests to technicians, sample pick-up and manpower planning.
• Prepare worksheets and ensuring client requirements are met.
• Verify test results/records of analysis and initiate re-test when necessary. To check and ensure that all data are complete in the datasheet.
• To sign Analysis Report or Certificate of Quality upon completion of work (NOTE: only approved signatory can sign SAC endorsed report).
• Coordinate and assign staff to work overtime when necessary.
• In liaison with the Laboratory Operation Manager, to raise and update standard and in-house test methods and procedures.
• Assist in the development and training of staff to required levels of expertise and administer performance appraisal methods.
• Co-ordinate activities to ensure that the Laboratory provides a high standard of service and satisfy
• Ensure sample storage is properly maintained and disposed.
• To recognize that the Laboratory Quality System is fully implemented as per the QA Manual.
• Ensure that good housekeeping is maintained at all times in the laboratory.
• Perform analysis when required.
• Perform any other tasks as assigned by management, including testing and analysis during periods of heavy workload. To be on call 24 hours a day 7days a week for queries from lab staff.

Competency Requirements

• Possess Bachelor's Degree or Diploma in Chemistry/Chemical Engineering.
• Minimum 5 years of working experience in petroleum or petrochemical laboratory industry.
• Good knowledge on ISO/IEC17025 requirements.
• Able to work independently and possess good analytical skills, problem solving skills.
• Good interpersonal and communication skills

Responsibilities:

1.Seafarer Payroll Management:

• Manage and oversee payroll for all assigned vessels, ensuring accuracy and timely payments in accordance with seafarer contracts.
• Process reimbursements, allowances, deductions, and overtime in the payroll system, ensuring compliance with company policies and contractual agreements.
• Ensure timely and accurate payment of balances, such as leave pay, medical leave pay, medical disbursements, and other allowances.

2.Cash to Master (CTM) and Allotments:

• Arrange monthly CTM and liaise with port agents for quotations and remittance coordination.
• Monitor CTM balances and perform month-end ship account closings.
• Verify allotment lists for accuracy and ensure timely transfer to designated beneficiaries.

3.Compliance and Confidentiality:

• Ensure payroll processes adhere to international labor standards (e.g., MLC 2006) and local statutory requirements.
• Submit CPF contributions promptly for Singaporean seafarers.
• Maintain strict confidentiality of payroll data and seafarer personal information.

4.Reporting and Analysis:

• Prepare monthly payroll analysis reports, highlighting trends, discrepancies, and recommendations for improvement.
• Perform month-end closings for vessel victualing accounts and provide detailed financial summaries as required.
• Collaborate on tax reporting and compliance, ensuring deductions and filings are accurate and timely.

5.Issue Resolution and Training:

• Address payroll-related inquiries and disputes from seafarers and their families, ensuring prompt and professional resolution.
• Provide onboarding training for Master on payroll processes, allotment procedures, and financial policies.

6.Coordination and Communication:

• Work closely with internal departments (e.g., Crew Operations, Accounting, HR) and external stakeholders (e.g., manning agencies, port agents) to ensure seamless payroll operations.
• Prepare necessary correspondence for internal and external parties, including Masters and Accounts departments.

7.System and Process Optimization:

• Monitor payroll systems for efficiency and accuracy, working with Crew manager and IT to implement updates and troubleshoot issues.
• Identify and implement process improvements to enhance payroll management with Crew manager..
• Explore automation opportunities to streamline payroll operations and reduce errors.

8. Audit and Risk Management:

• Support internal and external audits by providing necessary documentation and addressing queries.
• Monitor discrepancies and risks in payroll processes and implement corrective actions to prevent fraud or mismanagement.

9.Policy Development and Crisis Management:

• Contribute to the development and updating of payroll-related policies to reflect regulatory changes and operational needs.
• Establish contingency plans to ensure uninterrupted payroll processing during emergencies or system disruptions together with Crew manager.

Additional Duties:

• Assist with special projects related to crew welfare, cost management, or other departmental needs as assigned by the Manager or management.

Requirements:

• Minimum Diploma holder with 1-2 years of related working experience in the marine industry.
• Good team player and able to work with minimum supervision.
• Proficient with MS Office applications.
• Good interpersonal, communication, and computer skills.

Outbound Customer Service Executive

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Outbound Customer Service will be responsible for overseeing all franchise order processing of outbound deliveries, managing exceptions related to outbound deliveries and providing all the necessary details and analysis related to outbound shipments to affiliates.

1. Outbound Management

• To Provide timely Outbound delivery to 3PL (third-party logistics) to facilitate Goods Issue.
• Communication for not available items during outbound delivery creation.
• Manage exceptions related to outbound delivery execution at 3PL, as per agreed procedure and approvals.
• Data validation and recording of all the Outbound raised by 3PL.
• Preparation and circulation of Outbound related dashboard as per agreed timelines.
• Backorder management: open requirement which cannot be serviced during delivery creation, will fall under backorder processing. Outbound analyst to manage Backorder processing as per defined procedure.
• Communication related to Backorder management and Outbound processing to relevant stakeholders.
• Prioritization and scheduling of Outbound deliveries for optimized order to border lead time
• for affiliates
• Stop-shipment coordination for Traceability and various analysis

2. Customer complaint resolution:

• Handling of Customer complaints: communication with affiliates and 3PL, complaints
• closure with help of 3PL.
• Record of Credit/debit notes, if any, for affiliate returns

3. Back up for Outbound Analyst

Authorities:

• PO (purchase order) processing process in Ariba

Qualification:

• Preferably Diploma in related field.
• Minimum 1 year experience in Customer service/ Data management.
• Supply chain related educational qualifications and work experience will be preferred.

Technical Skills:

• Excellent analytical ability
• Customer (internal and external) driven approach.
• Good skills in Microsoft Excel and Microsoft PowerPoint.
• Candidates with system Knowledge (SAP/ databases/ Business Intelligence tools) will be preferred
• Mastering complexity: Autonomy, Managing complexity/technical accountability.
• Scheduling and prioritization.
• Result Orientation

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

On behalf of the hiring company, we are looking for suitable personnel to join them as an Administrative Executive

Responsibilities

• Inventory Management: Maintain accurate and up-to-date inventory records.
  Conduct regular physical inventory counts and reconcile discrepancies.
  Monitor stock levels to identify potential shortages or overstocks.
  Implement and maintain inventory control systems and procedures.
  
• Purchasing and Procurement: Process purchase orders and track deliveries.
  Coordinate with suppliers to ensure timely deliveries.
  Negotiate favorable terms with suppliers.
  
• Data Entry and Reporting: Accurately input inventory data into the inventory management system.
  Generate reports on inventory levels, usage, and purchasing trends.
  Analyze data to identify areas for improvement and cost reduction.
  
• Operations: Coordinate with warehouse staff to ensure efficient workflow.
  Maintain a clean and organized warehouse environment.

Qualifications:

• Diploma or equivalent.
• Minimum 1 year of relevant experience
• Proficiency in inventory management software
• Strong organizational and time management skills.
• Attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Work location: East (short working distance to MRT)

EA License: 22C0971 | R21101298

Grow your horizons, and grow your career with us!

Support the procurement team in the implementation and improvement of existing systems, policies, and processes according to Company’s business needs.

To assist the Director in strategic planning and managing the purchasing team for all purchasing activities according to the KPIs set.

ROLE RESPONSIBILITIES

• Establish, build and maintain relations with all key Vendors
• Create, set and maintain department KPIs
• Sources for new products for cost-effectiveness and Calls for Food Tender
• Support all users for all Purchase Orders with E-Procurement System and meet Finance month end closing deadlines
• To attend to complaints and feedback from users regarding supplier services, product quality and quantity issues
• Ensure smooth delivery of products to all users.
• Coordinate all administrative matters, liaising with all departments and customers directly, as well on new strategic initiatives with Corporate Chef and new opening projects
• Provide Management with data and reports related to purchasing activities as and when required
• Periodic review to Management on purchasing system improvements and streamlining purchasing processes
• To undertake whatever-related duties or tasks that may be assigned by the Superior from time to time

ROLE REQUIREMENTS

• Preferably with Diploma or Degree in Business/Purchasing/Supply Chain Management or a related discipline
• Minimum 3 years of purchasing/sourcing experience in the hospitality/F&B/Entertainment industry
• Proficient in MS Office
• Resourceful and meticulous with excellent negotiation, problem-solving, and communication skills with Vendors and Stakeholders
• Good interpersonal skills with the ability to communicate with people at all levels
• Able to work independently and a good team player

Key selling points

• 5 days' work week
• AWS
• Medical benefit

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

This person will be working at the NUS Centre for Biomedical Ethics on the CENTRES (Clinical Ethics Network + Research Ethics Support) project. CENTRES was established in 2009 and has been funded by the Ministry of Health since its founding. CENTRES is a networking and training platform to enhance capabilities of healthcare professionals and clinical ethics committees in Singapore.

We offer a range of educational programmes targeted at members of clinical ethics committees, and more broadly healthcare professionals. These programmes are delivered fully online, hybrid (online and in-person) and fully in-person. This person will report to Dr Sumytra Menon, CENTRES Co-Director, and work closely with CBmE’s Head of Administration, Ms Connie Wu.

The main purpose of the job is for the person to provide effective administrative support to enable the CENTRES team to carry out its educational programmes and build its networks. A sliver of the administrative work will be department related.

The position is for 2 years, with the possibility of renewal if performance is satisfactory.

Responsibilities

1. Coordinates and manages the administration of our various programmatic activities. The detailed tasks include (not an exhaustive list): - engaging effectively and sensitively with partners and stakeholders
   - managing our learning management system and ensuring participant satisfaction
   - proactively ensuring website content is updated
   - managing activity registration
   - providing onsite and/or online administrative support for our in-person, online and hybrid activities
2. Maintains comprehensive and updated records of our programmatic activities including partner and participant details, teacher information, and feedback reports, and organizes it in a user-friendly and effective manner for stakeholders.
3. Coordinates the collection, compilation, and analysis of training programme data and drafts statistical and narrative reports that are user-friendly and effective for stakeholders.
4. Responsible for comprehensive and accurate quarterly financial and administrative reports right up to submission to the CENTRES Co-Director: - Maintains accurate bookkeeping and records of financial accounts on a monthly basis, and assists with financial reconciliation.
   - Processes expenditures, invoices and other financial transactions on a rolling basis.
   - Understands the terms of the grant and alerts the CENTRES Co-Director if proposed expenditures are not concordant with those terms.
   
5. Drafts and updates standard operating procedures to enable the smooth conduct of our programmes and the efficient management of our financial accounts.
6. Creates the materials to promote programmatic activities in various media such as print and online.
7. Ensures that our processes comply with NUS & MOH guidelines.
8. Perform other related duties incidental to this job description.

Qualifications and Experience

• A degree in any discipline, with at least 3 years working experience.
• Candidates with no experience, or those with less than 3 years working experience, who are analytical thinkers, fast learners, detailed-oriented, and focused may be considered.
• Experience in budgeting and grant management principles preferred.
• Project management experience a plus.

What we are looking for

This role involves managing multiple, evolving and overlapping work activities and priorities, in a collaborative working environment, so the person should be someone who is able to drive execution and outcomes with the right balance of technical proficiency and emotional intelligence:

• Highly adaptable, and thrives in a fast-moving and constantly evolving environment
• A team player who collaborates well with others, and who responds to colleagues and stakeholders with the intention to provide an excellent service
• A superb problem-solver with excellent analytical and critical thinking skills
• Able to switch between being detail-oriented and more macro thinking
• An excellent communicator (written, verbal and presentation skills), who is sensitive to the needs of stakeholders, and can engage with all organizational levels
• Able to deliver high quality work in tight timelines, with excellent follow-up and follow-through, including applying learning and experience for continuous improvement
• Accountable and responsible for their own work
• Flexible, patient and has a strong work ethic
• Self-motivated and takes the initiative but knows the limits of own authority
• Excellent at managing time, including ability to multi-task, organize & prioritize, in coordination with the Reporting Officer
• Interested to learn to improve their knowledge and abilities
• Able to work successfully and thrive professionally in an in-office or hybrid working environment (office and at home)
• Able to work occasional weekends and/or evenings to support training programme activities.
• Proficient in Microsoft applications, and confident using online systems

Join Us as an Account Administrator and Customer Services SA and Be Part of a Global Maritime Journey!