An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:
- Maxwell Reserve, Autograph Collection Hotel (Marriott);
- Duxton Reserve, Autograph Collection Hotel (Marriott);
- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);
- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).
Garcha Group Benefits:
- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.
- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)
- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.
- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars
Job Description
• Manages group room/F&B events enquiries and related functions, dealing from receipt
of request to contracting and payment.
• Liaise with in-house departments for a quick and smooth execution and conversion of
group business. Maintains ownership of group blocks, including pickup numbers,
reservation methods, billing, and proper treatment of VIP guests.
• Manages site inspections, organizing visits, room allocation, inspection of rooms and
coordinates all departments to execute a perfect showcase of the hotel, providing
accurate information on visitors
• To conduct 5 room/F&B events sales calls daily and 3 room/F&B events sales activities
• To identify and develop new potential accounts (to prospect at least 2 new accounts
per week).
• Develop sales plans to generate business from identified markets/accounts.
• Determine corporate account needs and initiate sales activities of each assigned
market/account to enable future bookings.
• Management and growth of corporate accounts by tracking individual transient, group
and catering production goals.
• Gather market intelligence: new product ideas, competition activities, new customer
trends and performance.
• Be actively involved in ensuring prompt follow-up on incoming phone calls, site
inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all
sales/operational documents and adhering to the standards set by the department in
execution and filing of all said documents.
• Managing DayAway and other platforms if required.
• Perform any other duties assigned by owner according to changing business, economic,
customer needs or restructure within Sales & Marketing Department (Corporate,
Rooms & F&B).
• Any other duties or responsibilities as assigned by Management.
• Managing DayAway, TagVenue and other platforms if required.
• Create partnerships with other platforms that may benefit the group for events.
• Creating Event Orders, Contracts and Updating the Event Tracker on a monthly basis
stating Revenue & Cost of each Event.
• For groups more than 10pax dining at the restaurants (both private & company
• groups), arrange a courtesy call to welcome the guest and inquire about their event
type, as well if they need anything else for us to ensure their experience is a
memorable one.
• Organize each Hotel Dropbox Folder to have all necessary materials for event sales
• -Along with Operations/Events Manager, discuss and create Event Package Pricing Tier
Strategy for business continuity.
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