#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What’s your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Cantonese to liaise with customers in Hong Kong.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Chinese to support customer in Greater China.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

The Logistics Account Manager is responsible for driving business growth through sound account management and conversion. He/she is accountable of establishing, driving and implementing a sound sales strategy for UPS Healthcare Logistics and Distribution which includes Managed Transportation across his territory.

He/she acts as the territory Healthcare Logistics and Distribution Logistics Account Manager (LAM) using account planning and sales skills to meet the territory HLD revenue growth targets. The Logistics Account Manager drives business growth through solution development, customer facing communications, contract development, and negotiation.

Job Responsibilities

• Generate new revenue by sourcing for targeted customers that require healthcare warehousing and distribution services.
• Develop healthcare services and products in Asia for existing customers and new accounts.
• Lead discussions on customer’s business and/or performance reviews with customers.
• Maintain accurate reports of customer’s sales performance.
• Maintain a listing of target customers in each Asian Country using available resources.
• Develop and collaborates with clients and local account Executives to develop strategic solutions with broad supply chain implications to drive territorial growth.
• Coordinate sales and account development activities between different countries and Regions.
• Maintain an up-to-date listing of future dates of tenders and bids.
• Define and understand customer short-term and long-term needs.
• Offer direction and assistance to the Enterprise Accounts Executives or Country Sales Managers for those countries without Enterprise Accounts resources.
• Maintain an up-to-date database of customer activities using available database tools.
• Build and solidify business relationship with key customer personnel.
• Identifies key decision makers within customer organizations to expand business opportunities across the enterprise portfolio.
• Works with internal stakeholders to develop comprehensive account strategies for retention, penetration and acquisition of accounts.

Job Requirements

• Possess at least a Bachelor’s Degree in Supply Chain Management, Logistics, Marketing, Business, or relevant discipline. Master’s Degree or MBA will be a plus
• Candidate with strong experience background in life science and/or medical device/pharmaceutical industry (or related) with extensive knowledge of GMP/GSP/GDP environment and 3PL/4PL experience will be an added advantage
• Candidate with healthcare regulations knowledge or healthcare service experience is strongly preferred
• Familiar with ISO certification knowledge (especially ISO 13485:2003)
• Proven track record of increasing sales against plan objectives in previous assignments
• Business related travel will be required

Summary:

We are seeking a dynamic and self-motivated Business Development Executive to join our team. This position offers the ability to maintain, develop relationships with key customers and manage the promotion and strategic sales. You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction.

Do you have a strong sales background and demonstrated sales success? If so, this may be the opportunity for you.

Responsibilities : -

• Responsible to achieve sales target and increase market share
• Actively prospect sales leads and secure potential new clients
• Develop and nurture strong client contacts and positive relationships with key accounts
• Ensure successful sales retention by proactively forging strong relationships with clients
• Manage a portfolio of assigned accounts to achieve success and retain existing customer
• Develop a strategic approach to provide solutions to customers

Job Requirements : -

• Minimum Degree in any disciplines
• Minimum 1 year of Sales Experience in any industry, preferably in logistics industries
• Experience and knowledge in Supply Chain Management will be an added advantage
• Ability to understand customers’ perspective and think win-win
• Excellent communication and interpersonal skills
• Good presentation skills and negotiation skills
• Team player, passionate and self-motivated and a results-driven approach
• Possess own vehicle is preferable

• Position: Account / Senior Executive x 2
• Basic Salary: $2,800 - $3,600 + Bonus
• Working Time: Monday to Friday, 8am - 5pm
• Working Location: NorthStar @ AMK , S569880
• Office Between Serangoon. Ang Mo Kio, Hougang

Company is a Distributor of natural and organic professional haircare in Singapore.

Job Responsibilities:

• Maintain full set of accounting records for multiple companies.
• Processing sales data.
• Prepare monthly bank reconciliations.
• Work closely with external counterparties for completion of monthly/yearly closing.
• Provide reliable data for cash flow projections.
• Maintain Fixed Assets Register.
• Review AR/AP ageing with long outstanding balances and follow-up with appropriate actions.
• Assist in preparing quarterly GST reporting.
• Prepare monthly accounting schedules.
• Prepare year-end statutory reports.
• Liaison with auditors & external consultant
• Ensures compliance with local government requirements.
• Perform other related duties as assigned by immediate superior.

Job Requirements

• Basic Bookkeeping or Accounting qualifications.
• Minimum 2 years of relevant experience in accounting job, ability to maintain full set of accounts will be an advantage.
• Proficient in MS Excel and common accounting software

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Go-To-Market - Sell Out Management

• Responsible for management of promoters of assigned products in Singapore and responsibility includes (not limiting to) payroll management, attendance, discipline, deployment and motivation of promoters.
• Act as gate keeper to disseminate directions & sales strategies to promoters as well as handles and gathers market intelligence information.
• Develop strategic actionable plans and actions to achieve the assigned sell-out targets of assigned products.
• Conduct regular store visit and make improvement actions to enhance inhouse share of each stores.
• Participate in regular internal & external meetings and share sell-out insights to relevant stakeholders.
• Customer experience with aim to increase sales and customer shopping experience.
• Stay abreast on market dynamics, competitive benchmarking and consumer insights and trends to develop better sales and marketing strategies.
• Responsible to regularly track, analyze, interpret campaign performance and make necessary reporting to discover insights for effective business decisions and strategies to enhance store & sales performance.

Education level and/or relevant experience(s)

• Diploma/Degree (Min) preferably in business administration, marketing, Sales management.
• Min. 3 years working experience in retail operations or consumer electronics industry.
• Min. 2 years experience of promoter management.

Knowledge and skills (general and technical)

• Strong business and commerce acumen.
• Strong project management skills with ability to handle multiple projects and work with cross functional teams.
• Proactive problem solver with strong attention to detail.
• Strong analytical and data mining skills.
• Strong sense of customer centric mindset and demonstrate good understanding of consumer behaviorism, brand management and shopper marketing.
• Excellent negotiation, communication and presentation skills.
• Positive mindset with passion to achieve assigned KPIs.
• Able to work independently and excellent agility to work in a fast pace environment

COMPANY DESCRIPTION

Who we are

If you're passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapore's largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India, Malaysia and Indonesia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What it's like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. We're privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asia's top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees we're a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You don't need to have MICE experience to work with us. We're looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Responsible for all day-to-day operations of the company's owned e-commerce system, including responding to customer queries, relevant documentation, and liaising with internal and external stakeholders and partners for order fulfilment.
• Support the e-commerce strategy, including web development to enhance to e-commerce site, content management, pricing management, sales materials and ensure best practice is maintained across the website.
• Managing and working with wider teams, partners and vendors.
• Collaborate with marketing team to create a comms strategy to increase sales by driving awareness of the platform and drive conversion.
• Plan, implement and track sales to optimize results and meet commercial goals and KPIs.
• Other adhoc tasks as assigned from time to time by your Reporting Officer.

• 2 - 3 years of working experience in E-Commerce Channel Management.
• Hands-on experience with Adobe Experience Manager and Adobe Commerce (Magento).
• Strong interpersonal and communication skills, with the ability to build and maintain relationships with clients and stakeholders.
• Meticulous with exceptional attention to detail.
• Strong analytical skills and data-driven mindset, ROI driven.
• Strong project management abilities, including the coordination of multiple tasks and stakeholders and the ability to manage deadlines.
• Confident, driven and dynamic, the candidate needs to work well as a team player, and to work independently when required.
• Work location: Expo.

Job Details:

• Contract: Immediate - June 25 (maternity cover)
• Salary: UP $3500 + $150 transport allowance
• Location: Tuas (may move to cleantech loop this year)

Job Scope:

• Invoice Processing
• Daily uploading of invoices
• Assist in month end finance related duties
• Ad hoc duties (rebate journals, refund etc.)
• Prepare access card, employee vendor creation, other cards application
• Booking of courses and training
• Participate and planning of events (if required)
• Purchase/Renew corporate phone
• Updating of leave and MC
• Scanning of reports
• Posting cheques/ photocopying etc.
• Weekly consignment stock reports, franking mails

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/8799

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to

The Market Executive will play a crucial role in supporting the SEA MM team in efficiently addressing Chain requirements and ensuring smooth operations across all aspects of the Chain business.

Generate Chain Business Review Reports:

• Regularly prepare comprehensive Chain business review reports tailored to specific Chain requirements.
• Collaborate with internal teams globally or regionally to gather feedback based on the counterpart involved in the Chain meetings.
• Compile and analyze relevant data and opportunities to enhance the understanding of Chain dynamics.
• Ensure timely follow-up on Chain requests post meetings.

Monthly Chain Reporting:

• Develop and deliver monthly reports catering to the Chain's specific needs.

Assist in Chain Request Management:

• Proactively handle various Chain requests, including but not limited to:
• Coordinating with new hotel openings.
• Troubleshooting issues faced by hotels.
• Preparing data for content review, MM contact lists, and specific brand data requests.
• Managing rate disparity emails.

Maintain SEA Confluence | Chain CRM Updates:

• Regularly update the Confluence platform | Chain CRM with pertinent information related to Chain projects and Chain-specific updates.
• Assist in Chain Request Management:

SSDR Project

• MT SSDR - Follow up, verify and prepare the file to be sent to Hotel Partners
• SSDR Tracker file for all Chains to provide Chain a working file to share on their progress

What you'll Need to Succeed

• Min. 3 years’ experience in hotel reservation and coordination, revenue/yield management, etc.
• Bachelor's Degree in Hospitality/ Hotel Managament/ Tourism and other relevant discipines.
• Detail oriented and fast learning capability
• Able to work independently with minimal supervision
• Dynamic, positive, and a good team player
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• Relevant exposure in hotel/tourism/OTA environment will be a plus

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Overview

As a Customer Success Account Management (CSAM) Leader, you will be responsible for a high performing team of Customer Success Account Managers (CSAM’s and CSAM Managers) who are at varying stages of career development, portfolio and program management, cloud service management and technology expertise. This is an exciting role that will help fuel customer in ASEAN, through your leadership with business, customer, and team growth.

This role has direct people management responsibility has overall accountability for their team’s end to end Customer Success planning and delivery to an assigned portfolio of customers, while ensuring close partnership with internal and external stakeholders. Through their team the CSAM Leader is responsible for driving a repeatable and predictable business by leading a team through a coach, model, care framework driving strategic planning and the orchestration of delivery resources to drive strong customer outcomes aligned to their top priorities.

Responsibilities

• Customer Relationship Management – You will lead by example to proactively develop relationships to further Microsoft's customer success goals with key customer, partner, and internal contacts.
• Customer Success leadership – Customer Strategy and Growth – You will drive conversations with customers to demonstrate alignment between customer objectives and the current Microsoft portfolio of work in the customer account.
• You will develop a team culture identifying and sharing Customer insights and opportunities with their with Account and Sales teams to drive new opportunities for growth, consumption and customer success.​
• Customer Success Leadership and Consumption Leadership – You will coach a team to support customer adoption and active usage of Microsoft products and services aligned to outcomes and objectives defined within agreed-upon customer success plans.
• Customer Success Leadership – Delivery and Program Management – You will manage a repeatable and predictable business by coaching a team on program planning and customer-facing program review, managing key stakeholder and executive expectations via delivery of a Customer Success Plan , and prioritization of engagements to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. You will drive operational, consumption and usage excellance using insights to support adoption, change and success for our customers.
• Technical Relevance – You will stay current with industry and Microsoft technical insights through consultation with the Customer Success community, peers, partners, and customer stakeholders.
• You will deliver success through empowerment and accountability by modeling, coaching, and caring as well as attracting and retaining great people.

Qualifications

Required/minimum qualifications

• Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experienceOR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 8+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.

Additional or preferred qualifications

• Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 12+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experienceOR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 15+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
• 7+ years relevant work experience within customer industry.
• 5+ years people management experience.
• 5+ years experience managing a consumption portfolio.
• Project Management Institute (PMI) or equivalent Project Management certification.
• Prosci or equivalent certification.

#MCAPSRegionsASEAN

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

The Solution Engineer is responsible for leading the solution throughout the sales cycle and delivering thought leadership to companies to transform their customer’s experience.

The Solutions Engineer is an experienced person who works alongside their colleagues, participates in building our team culture and supports their aligned sales team to create solutions for prospects and customers. To accomplish this, the Solutions Engineer must have a strong desire to set the vision translating business objectives into enticing and actionable recommendations. The Solution Engineer will act as a trusted advisor to our customers while aiding the customer’s transformational journey.

Responsibilities:

• Manage enterprise organisations across a range of industries to understand their challenges and goals through focused discovery sessions and workshops in both Tagalog and English.
• Work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals
• Build trusted relationship with senior executives and key decision makers across Business and Technology
• Able to create the first level of Business Architecture and engage Business/ IT on it.
• To develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs aligned to business value
• Coordinate and lead the entire solution cycle through close collaboration with a broad range of supporting technical and business resources
• To fully understand and clearly articulate the unique benefits of Salesforce to a wide range of customer stakeholders from front line staff right up to C-level executives
• Present compelling Salesforce & partner solutions while supporting relationships with customers and partners
• Display initiative, self motivation and deliver high quality results along with meeting all expectations for both internal and external customers.
• Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives.
• Must have a proven track record in the development and delivery of differentiated custom solutions and presentations, including technical concepts, to key decision makers to address their business issues and needs.
• Ability to orchestrate a sales cycle which requires involvement of multiple internal and external resources.
• Willing and able to travel about 25% - 40% of the time

Skills/Experience Required:

• Exposure to Design Thinking, Consulting methodologies and Enterprise Architecture would be an added advantage
• A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.
• Business case/value engineering experience to drive compelling points of view
• Knowledge of related applications, relational database and web technology
• Solid oral, written, presentation, collaboration and interpersonal communication skills and relationship skills
• Ability to work as part of a team to solve technical problems in a varied environment
• Translate these needs into a compelling vision and roadmap for our customers
• Translating/Presenting/Understanding the unique business requirements of customers within multiple industries
• Track record of solution engineering, consultancy, delivery or training success for a software solution organisation. We are open to a variety of backgrounds for the role
• Proven time management skills in a dynamic team environment.
• Ability to work as part of a team to solve problems in varied, fast paced environments
• Inquisitive, practical and passionate about technology and sharing knowledge
• Good at searching out information and experimenting, likes to concentrate on a particular topic and to solve puzzles
• Good at explaining ideas and finding ways to keep people’s attention.
• Knowledge of Salesforce will be an added advantage.
• Fluency in Tagalog will be advantageous, as this person will be working with clients in the Philippines market.

To promote usage and sales of Prescription drugs and Dermatological skincare range to designated customers (clinics, hospitals, pharmacies, dermatologists, pediatricians and pharmacists) in order to achieve territory planned objectives for Therapeutic Dermatology business, in accordance with company and procedures and under supervision of the Sales & Marketing Manager.

Account Management:

• Responsible for the sales target in assigned territory to achieve or exceed territory targets.
• Plan, schedule, and conduct sales calls to healthcare professionals (HCPs), including dermatologists, pediatricians, and pharmacists across clinics, hospitals, and retail pharmacy channels, ensuring the right frequency.
• Implementing and executing marketing action plans to achieve territory sales objectives and targets, while consistently identifying and exploring new growth opportunities.
• Ensure effective use of marketing materials to HCPs and their patients to drive awareness and adoption.
• Manage end-to-end account servicing, including order placement, product listings in hospitals, and goods exchange.
• Collect and report feedback from HCPs regarding products and competitors, providing timely updates via weekly reports.
• Ensure timely reporting of: Local adverse events or pharmacovigilance cases related to Galderma products (medicine, cosmetic, medical devices) to the Local Safety Officer, supporting follow-up where needed, medical inquiries regarding Galderma products to medical and regulatory affairs teams, ensuring proper communication, quality complaints to the Local Safety Officer or quality contact, supporting follow-up processes where required.
• Assist in product recall or field safety corrective action (FSCA) operations, if required
• Conduct business analysis and present Territory business plan (TBP) quarterly.

Sales and Business Development:

• Identify new business opportunities within assigned accounts and expand the customer base beyond dermatologists and pediatricians.
• Conduct bi-annual or annual business reviews with key accounts and hospitals to ensure business sustainability and drive growth.
• Evaluate new product opportunities through surveys with HCPs, gathering insights into potential demand and customer needs.
• Collaborate with key opinion leaders (KOLs) in hospitals to facilitate product evaluations and listings into formularies.
• Proven experience collaborating with MSLs and KOLs to drive successful product launches, ensuring medical and scientific alignment to support strategic objectives.
• Experienced in managing third-party agencies to drive growth and maximize performance.

Product Promotion and Education:

• Effectively communicate the benefits, features, and value propositions of Therapeutic Dermatological (Prescription) and Dermatological Skincare range to healthcare professionals.
• Conduct presentations, training sessions, and product demonstrations to ensure comprehensive product understanding.
• Attend medical congress, symposia and meetings.
• Support other activities and projects as required.
• Develop and execute territory business plans aligned with the company’s overall goals and objectives.
• Monitor market trends, competitor activities, and customer needs to proactively adjust strategies.
• Cross-functional Collaboration: Work closely with marketing, medical, supply chain, and regulatory teams to ensure seamless execution of initiatives.
• Data Management and Reporting: Maintain accurate records of sales planning calls, pre-call reports, and market intelligence on Veeva.
• Provide regular reports to management on progress and challenges.
• Submit accurate reports and expenses claim on time.
• Compliance: Adherence to Galderma Code of ethics and HCP compliance standards and ensure all activities comply with company policies, ethical standards, and local regulatory requirements.

Requirement :

• Minimum Degree holder in any major, preferably science, pharmacy or biomedical.
• At least 5-8 years of work experience in Pharma industry.
• Experience with biologics / oncology / vaccines / immunology with good track record in driving growth will be an added advantage.
• Have good track record in high sales achiever and KOL management.
• Strong selling and negotiation skills
• Driven, passionate, dynamic and adaptable in fast-paced environment
• Accountable, results-driven, and goal-oriented
• Expertise in portfolio selling with strong follow-through
• Collaborative team player

What will you be doing?

Due to the continued growth of the business, we are looking for a proactive Strategic Account Manager to join our highly successful commercial team.

We are looking for a pro-active self-starter who is keen to work in a team environment where there is a strong work/life balance. The key to success in this role will be developing an understanding of the client's business to tailor a data package that supports their commercial decisions and investment strategies.

· Build and identify growth opportunities within your territory from existing customers.

· Generate named account new logo business by prospecting and by pursuing qualified leads within an assigned territory.

· Coordinate and manage resources internally to maximize value for your clients and ensure a clear, communicated path to renewal and increased relationship.

· Maintain and develop relationships with existing customers to maximize customer satisfaction.

· Become the Trusted advisor to your clients ensuring they maximize their relationship with Argus, and are open to communications about new products, promotions, upcoming events and engaging in our customer feedback mechanisms.

· Manage all aspects of the administration of your accounts through excellent understanding and use of Argus’ CRM system and related technology.

What we’re looking for in you

· Be independent, self-motivated and disciplined following-through sales cycles

· Educated to Degree level or above

· Experience in frontline information or B2B sales experience.

· Self-motivated, confident and results driven individual

· Be a strong and professional communicator, liaising with international leaders effectively.

· Experience in the domestic commodities industry’s price data subscription sales environment is a bonus.

You will work with clients based in Japan, proficiency in Japanese is a must.

What’s in it for you

· Work within a highly motivated team at an industry-leading and rapidly growing global company.

· Competitive salary and commission scheme.

· A modern office environment designed to foster productivity, creativity, and teamwork.

· Excellent location at Raffles Place in central Singapore – close to public transport and amenities.

· Hybrid working model - Work from Home options available.

· Comprehensive benefits package including medical (GP and specialist), dental and hospitalisation.

· 20 vacation days your first year, up to a maximum of 25 days.

· Extensive internal and external training.

· Employee Welfare & Employee Assistance Programme.

Travel

· Cover client meetings, conferences, and events (5-15% of travel in domestic market and Asia).

Hours

Monday through Friday, 9.00 a.m. to 6.00 p.m.

Earlier or later hours, or weekend hours, may be expected on occasion.

About Argus

Argus is the leading independent provider of market intelligence to the global energy and commodity markets. We offer essential price assessments, news, analytics, consulting services, data science tools and industry conferences to illuminate complex and opaque commodity markets. Headquartered in London with over 1,400 staff, Argus is an independent media organisation with 30 offices in the world’s principal commodity trading hubs.

Companies, trading firms and governments in 160 countries around the world trust Argus data to make decisions, analyse situations, manage risk, facilitate trading and for long-term planning. Argus prices are used as trusted benchmarks around the world for pricing transportation, commodities and energy. Founded in 1970, Argus remains a privately held UK-registered company owned by employee shareholders and global growth equity firm General Atlantic.

Argus Media is committed to ensuring career and personal growth for all its staff and provides extensive training and career development opportunities, as well as participation in employee-led initiatives, including a women’s network. Our core values are Excellence, Integrity, Partnership and Inclusivity.

We will conduct interviews continuously and reserve the right to take down the advertisement when we find the right candidate.

Account Assistant

• Salary : $2,000 – $2,500
• Working Days: Monday - Friday 8.15am-5.30pm
• Location: Tuas (Transport provided at Lakeside & Boon Lay MRT station)

Job Responsibilities

• Upkeep of Accounts Payable / Accounts Receivable Module
• Ensure timeliness in payment / collection to vendors / customers
• Issuance of Debit and Credit Notes
• Maintain petty cash vouchers and preparation of expenses claim and record transactions into accounting system
• Arranging payment to suppliers
• Reconciliation of suppliers’ statement of accounts
• To assist GST submission quarterly and reconciliation between accounting system and IRAS/Custom to meet MES compliance
• Perform other duties as assigned

Job Requirements

• Diploma in accountancy, LCCI, CAT or its equivalent
• Familiar with Navision accounting system is a plus point

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

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Join Us as an Account Administrator and Customer Services SA and Be Part of a Global Maritime Journey!