Job Responsibilities:

1. Maintain good relationships with customers and handle their request and expectation effectively.
2. Work with internal team (Project Management Team,Customer Service Team, Engineering Team) for customers’ RFQs.
3. Compile and update internal sales progress to Manager.
4. Ensure customer order demand is achieved.
5. Meet the target given for assigned/new customer account.
6. Seek for new customers for business growth in Medical & Automotive Industry.

Job Requirements:

1. 3-5yrs relevant experiences.
2. Mechanical/Tooling/Injection molding/Manufacturing knowledge.
3. Good communication (written and oral) and interpersonal skill. Able to communicate with all levels.
4. Multi-tasking and good time management skill.

This role will require the individual to be responsible in hunting and managing the end-to-end sales for the company. Friendly working environment.

If you are willing to learn, take up new challenges and put your best effort in what you need to do, then you are certainly someone we are looking for!

The Job:

• Minimum 3 years’ experience in manufacturing sales (Recyling company expereince background needed)
• Actively seek out new sales opportunities through any channels including but not limited to, cold calling, networking and visiting.
• Deliver a professional and high-quality service experience to clients.
• Handle and respond efficiently to incoming customer enquiries.
• Prepare and provide sales quotations to customers.
• To troubleshoot on complaints.
• Maintain good relationship with exsiting customers.
• Seek new customers
• Acheive sales target.
• Have own car preferred.

HIGHLIGHTS

• SGX Listed Company
• 5 day work week
• Learning opportunities
• Positive working environment
• Medical benefits
• Company transport provided

RESPONSIBILITIES

• Supports the organization through the implementation of HR programmes and activities.
• In charge of payroll processing, ensuring accuracy of payroll records in the HR system, and aligns with MOM guidelines, and internal policies and procedures.
• Submit tax clearance and IR8A .
• Work closely with HR & Admin Manager to review and revise HR policies, processes in line with company goals.
• Handle in recruitment activities including posting of job advertisement, screening of resumes, interview arrangements and selection.
• Responsible for work pass related matters; applications, renewals, cancellations, etc.
• Hande onboarding for new hires and offboarding for resigned employees.
• Responsible for the preparation of letter, including but not limited to Letter of Appointment, Confirmation, etc.
• Update and maintenance of employee Personal file and information in the HR System.
• Monitor and prepare appraisal form for confirmation, work pass expiration and renewal of the contract.
• Administer leave benefit and medical reimbursement.
• Facilitate and provide support for grant application, coordination, checking and submission to relevant government agencies across group of companies.
• Collaborate, plan and execute employee engagement events and Corporate Social Responsibility (CSR) events.
• Handle HR and Sustainability reporting.
• Any other ad hoc duties assigned.

REQUIREMENTS

• Minimum Diploma in HR or Business-related disciplines, or
• Minimum 3 years' related experience
• Meticulous and detail-oriented
• Exceptional analytical and problem-solving skills
• Adaptability skills.
• Excellent interpersonal skills.
• Honest, ethical, and dependable.
• Experienced in mediation and conflict resolution processes.
• Proficient in MS Office (Excel, Word, Powerpoint), especially Excel for reporting purpose.
• Knowledge with HRIS (Timesoft) will be an added advantage

Job Purpose:

To support the utilization of company’s marine assets and to understand the market situation/condition for assigned region.

Job Description:

• Responsible for Marketing and Chartering of Offshore Supply Vessels to local & overseas clients.
• Develop executable business development plans for assigned region.
• Able to engage global industry contacts and cultivate strong relations with clients / partners.
• Provide weekly marketing report on business negotiations, proposals and tenders handle by individual and team.
• Solicit and collate market intelligence for development of business strategy.
• Coordinate and work with internal cross-functional departments & companies to support the execution and delivery of projects.
• Timely payment collection on their projects.
• Coordinate and ensure timely delivery of vessel to client.

Core duties:

- Manage payroll calculations including bank bulk payroll upload, CPF submissions, FWL submissions, etc

- Manage leave records

- Assist to create and maintain personnel files and records

- Process medical reimbursements for staff (FWs and locals), etc

- Schedule and manage internal training such as new-hire orientation / on-boarding, on-job-training, supplier-product training courses, etc

- Apply for grants, subsidies and waivers

- Assist with the hiring processes such as posting of job ads, screening & interviews etc

- Manage FW applications & renewals

- Onboarding & offboarding processes

- Assist with any WSH incident reporting & insurance claims

- Assisting with mediation & resolution of staff-related complaints/issues

- Assisting with management of company staff events such as company D & D, CSR programs, etc

- Manage FW accommodations such as making dormitory arrangements & inspections, etc

- Assist with the ordering and distribution of company uniforms, safety boots, PPEs, personal tools, etc for staff

- Any other job scope or tasks to be appointed.

Requirements:

- Min. Diploma education

- Capable of performing physical job tasks in process of facilitating HR functions

- Knowledge of HR functions with some practical experience preferred

- At least of 1 year of HR experienced

Working day(s) & Timing:

Monday - Friday: 8:30am - 5:30am

Core duties:

- Manage payroll calculations including bank bulk payroll upload, CPF submissions, FWL submissions, etc

- Manage leave records

- Assist to create and maintain personnel files and records

- Process medical reimbursements for staff (FWs and locals), etc

- Schedule and manage internal training such as new-hire orientation / on-boarding, on-job-training, supplier-product training courses, etc

- Apply for grants, subsidies and waivers

- Assist with the hiring processes such as posting of job ads, screening & interviews etc

- Manage FW applications & renewals

- Onboarding & offboarding processes

- Assist with any WSH incident reporting & insurance claims

- Assisting with mediation & resolution of staff-related complaints/issues

- Assisting with management of company staff events such as company D & D, CSR programs, etc

- Manage FW accommodations such as making dormitory arrangements & inspections, etc

- Assist with the ordering and distribution of company uniforms, safety boots, PPEs, personal tools, etc for staff

- Any other job scope or tasks to be appointed.

Requirements:

- Min. Diploma education

- Capable of performing physical job tasks in process of facilitating HR functions

- Knowledge of HR functions with some practical experience preferred

- At least of 1 year of HR experienced

Working day(s) & Timing:

Monday - Friday: 8:30am - 5:30am

I. Job Responsibilities

1. Manage daily and routine department administration and operations at HQ.
2. Provide support to Joint Ventures(JVs) representatives stationed in China.
3. Aid in collection of financial reports, sort and analyse relevant financial matters.
4. Handle overseas travel matters for the team members, i.e. TR-form preparation/submission, visa application and trip claim.
5. Assist in drafting minutes of meeting/documents/letters in Chinese (and/or English).
6. Perform filing/archive/sorting of JV BOD and related official documents.
7. Make arrangements for personnel from other countries to visit China and vice versa.
8. Undertake any ad-hoc duties when necessary.

II. Job specifications / minimum qualifications

1. Diploma or degree holder in BA/HRM with at least 2 years’ relevant experience.
2. Proficient in Mandarin (good written and verbal communication skills) in order to communicate effectively with JV staff or outside parties on matters related to EnGro’s China business. Good English language skills will be an advantage.
3. Willing to learn and understand China/Chinese culture.
4. Able to multi-task or handle works under tight timeline.

Job Descritption:

• After market sales related promotion to existing customers in Singapore
• Regular " patrol " activity as pro-active maintenance promotion.
• Patrol / Check machine condition / Report / Service proposal w quotation & manage prospectives / secure order / execute maitenance job by team
• Troubleshooting / proper report and action order to the team.
• Compressor system improvement proposals
• Energy saving proposal with existing system diagnosis

Job Requirement

• Minimum 3 year experience in aftersales service
• Experience in handling compressor/Valve/Pump
• Minimum diploma in Mechanical engineering

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Job Responsibilities

• Perform the Credit Risk Evaluation process – in the execution of the tasks of providing independent credit assessments on credit approved which covers the following areas:
  • Credit assessment and preliminary review;
  • Timeliness of credit assessment;
  • Proper credit approval which complies with all credit policies and procedures;
  • Adequacy of documentation;
  • Credit limits granted are within the acceptable risk guidelines;
• Ensure compliance with the company’s credit policy, authorization and standard operating procedures;
• Prepare analysis reports for Credit Management;
• Prepare receivables reports for Casino Marketing;
• Exchange credit information with other casinos;
• Gather reports from various credit reporting agencies;
• Ensure the proper maintenance of patron credit files;
• Ensure that monies receipts/deposits related to casino activities are properly banked in and accounted for; and
• Prepare relevant documents in relation to delinquent accounts.
• Other assignments as directed by Management

The Customer Service Executive is responsible and accountable for (but not limited to) the following:-

* Handling of all customer's (master/manager/owner or third party) invoicing process.

* Maintain system integrity regarding supply orders

* Financial responsibilities - Review and resolve customer/supplier invoice discrepancies

* Exercise responsibility for accurate and timely performance of all activities

* Assist in managing weekly order status reporting

* Provide administrative support for the Manager

* Fresh Graduates are welcome to apply

Summary

The Business Support Executive is responsible to provide high-quality customer support through processing orders to shipment and delivery of orders. The Executive is also responsible for managing external customers and factories, coordinating with internal colleagues. This role also involves answering calls or emails from customers, participating in meetings with the factories and Sales.

Responsibilities

• Attend to pre-sales enquiries on product availability, lead time and price.
• Initiate and follow up on new item creation/customer creation in the system.
• Customer PO and contract review, including but not limited to the price and cost analysis, contract clause, and credit.
• Ensure price and credit have been approved before entering the ERP system.
• PO operation based on the sales order demand, track with vendors not only the inter-company vendor but the 3rd party about the schedule to meet customer’s demand.
• Daily order tracking & updating to ensure project schedule is under control.
• The shipment arrangement includes getting items from vendor and schedule pickup from customer.
• Follow-up on payment and forwarder details with customers and the factory.
• Review LC draft, prepare and collate documents from various factories for LC presentation.
• Coordinate with related parties on product quality issues.
• Communicate and provide timely responses between customer, sales, operation and factory.
• Generate and update sales order backlog reports to the sales & customer for update.
• Weekly & monthly sales & order forecast collection and summary.
• Support request from management e on reports from management’s request.
• Support manager to monitor the execution process of commercial contracts to conform to the company compliance & policy.
• Any other tasks assigned by manager.

Requirements

• Minimum Diploma or equivalent with experience in Customer Service support for at least 3 years.
• Work experience in import/export business, order fulfilment and management or purchasing function is desired.
• Responsible and reliable with integrity, highly adaptable and a great sense of teamwork.
• Willingness to learn new skills and open to development, willing to work extra hours if required.
• Proficient in Microsoft Office & ERP systems, analytical and sensitive to numbers.
• Good interpersonal and communication skills.
• Strong sense of urgency and self-motivation.
• Customer-focused, clear thinker and team player.

Responsibilities

• Secure appointments from client inquiries through different platforms (Social media channels / Phone calls / Emails)
• Create connections to potential clients from provided leads and sources through phone calls
• Send reminders to clients for upcoming appointments
• Prepare monthly sales conversion report

Requirements

• Ability to work independently and be an excellent team player
• Excellent communication and interpersonal skills
• Experience in relevant fields will be an added advantage
• Shift require

COMPANY DESCRIPTION

Established in 1948, YHI was listed on the Mainboard of the Singapore Exchange Securities Trading Limited (SGX-ST) on 3rd July 2003. YHI Group is a recognized distributor of high quality automotive and industrial products, and a familiar and trusted name in alloy wheels manufacturing as an Original Design Manufacturer (ODM).

Today, YHI's wide international presence can be seen in over 100 countries operating through its 33 subsidiaries and 3 associated companies located in Asia Pacific, North America and Europe. YHI distributes a diverse range of premium automotive products, which include tyres, alloy wheels, energy solutions, buggy & utilities vehicles and other industrial products to more than 5,000 customers globally. YHI currently has three alloy wheels manufacturing plants located in Suzhou in China, Taoyuan in Taiwan and Malacca in Malaysia.

In order to strengthen YHI distribution network, the Group will continuously sharpen its sales focus, as well as embark on strategic plans to promote and develop its portfolio of premium and proprietary brands in the global market where "The World is Our Market".

In line with YHI expansion plans, it is now seeking for individuals who share its core values and ethics and willing to grow together. Similarly, candidates will be promised a warm & caring environment and a platform to grow professionally.

RESPONSIBILITIES

• Oversees various aspects of the marketing function, including advertising, Public Relations, event management, liaison with agencies on concept development, creative production, and implementation.
• Manage and update content on the Company website, Facebook, and other social media platforms to ensure an effective digital presence.
• Support the planning, organization, and execution of events in alignment with approved marketing plans.
• Maintain and track inventory for marketing and promotional materials such as brochures and corporate gifts.
• Collaborate with sales and after-sales teams to identify challenges and opportunities, driving effective marketing strategies.

• Diploma or Degree in Business, Marketing, Multimedia or a related field.
• Proficiency in Adobe Photoshop, Adobe Illustrator, and Video Editor.
• Knowledge of marketing and analytical tools such as SEO, SEM, Google Analytics, and Google Ads.
• Open to candidates without prior experience but must possess a keen interest in the automotive industry.
• Possessing a Singapore Class 3/3A driving licence is a plus but not mandatory.

• Working Hours: 8.30am to 6.00pm (Mon Fri)
• Company transport pickup at Clementi MRT (One Way)
• Mobile phone reimbursement is provided

Job Responsibilities:-

• Manage meeting room schedule
• Manage organization's certifications (Apply/Renew)
• Able to assist with IT support
• Manage road tax & vehicle insurance renewal/ VPC
• Manage organisation's insurance
• Handle day to day procurement operations
• Hold primary responsibility for procuring categories such as consumables, equipment, and services
• Actively assess cost-saving initiatives
• Ensure proper maintenance of documentation update and filing for Purchasing Department
• Ensure full coordination among inter-departments, suppliers, vendors and contactors on matters related to purchasing and supplies
• Other general administration duties as & when require

Requirements:

• Experience in full spectrum of Admin Duties
• Must be strong in administrative support/ computer skills
• Able to work independently, dynamic with initiative within timeline
• Able to communicate in both English & Chinese (to liaise with associates)
• Able to provide IT support will be an advantage

Responsibilities:

• Source, coordinate & execute the development of new products and concepts.
• Provide support to various functions to get the necessary information to support the Product Development process and requirement.
• Be highly Involved in product testing and methodology setup
• Responsible for product performance analysis and product documentation; Product Specs, Process Control Plan, etc
• Keep track on product development activities within the scope and account for the product development status.
• Liaise with test laboratory on testing of products
• Build relationships with various stakeholders and provide necessary support to other functions.
• Liaise with suppliers on new product requirement when there is new product development assigned
• Attend overseas trade fairs when required.
• Provide support to department’s activities

Requirements:

• Good computer skills, especially in MS Office
• Meticulous and organized personality
• Good attitude and willingness to learn
• Good team player
• Able to start immediately is preferred.

Support the Company on effective delivery of HR operations and be the reliable business partner to our internal stakeholders.

• Recruitment
• On-boarding and off-boarding
• Employee welfare
• Employee communication
• Training administration
• Payroll administration
• Office support
• Data analysis

Job Requirement:

• Diploma in any fields.
• At least 2 years of working experience.
• Self-starter and a Team-player
• 5 days work week

1) Able to cover the Security Supervisors or Officers who are on leave, off or absent in a short notice.

2)Respond to the emergency / incidents and accidents at sites.

3) Assist in overseeing of security matters at deployment sites.

4) Conducting security briefings and training to the security officers.

5) Immediate response and cover the manpower shortfall at sites.

6) Assist the Operations Executive and Manager in all operations and administrative matters.

7) Able to do recruitment for assisgned sites

8)Able to use computer and office applications High level initiatives, independent, meticulous and able to work under pressure. Must be a security supervisor

The job scope includes:

• Support laboratory operations by maintaining cleanliness, organization, and functionality of laboratory equipment and workspaces.
• Assist in conducting experiments, tests, and analyses under the supervision of laboratory staff.
• Procure laboratory supplies, equipment, and materials in accordance with project requirements and budgetary guidelines.
• Coordinate with vendors and suppliers to obtain competitive pricing and ensure timely delivery of procurement orders.
• Maintain accurate records of inventory levels, procurement transactions, and supplier information
• Assist in the development and implementation of procurement strategies to optimize cost-effectiveness and efficiency.
• Collaborate with laboratory personnel and project teams to identify procurement needs and recommend suitable products or solutions.
• Monitor and track the usage of laboratory consumables to prevent stockouts and minimize wastage.

Safety:

• Support the daily operation of all safety and security matters in the lab.
• Adhering to safety protocols and guidelines while handling hazardous materials and operating laboratory equipment.
• Provide expert advice to all staff on all workplace safety and health issues
• Develop and implement effective safety guidelines and standard operating procedures
• Conduct thorough inspections for all work premises assigned and execute all required follow-ups
• Conduct investigations for all accidents and incidents
• Facilitate the application of licenses and liaise with the relevant authorities for license/permit issues relating to safety, such as NEA,SCDF.
• Responsible for the emergency preparedness programme including local chemical spill response team
• Provide training, expertise and support in the safety management of lab equipment, consumables and operations of the labs
• Perform routine checks and inspection of assigned laboratories and office to maintain good housekeeping, enforce safety regulations and create safety awareness
• Conduct regular housekeeping and checking of safety equipment of the assigned laboratories and office to ensure compliance to safety regulations.
• Follow up on non-compliant safety inspection findings and ensure the corrective actions are rectified.

Security

• Plan and coordinate all lab security matters.
• Ensure high level of security for the smooth operations of lab.
• Ensure lab’s access is secured and house rules are followed.
• Ensure only authorized persons have accessed to the designated areas.

Assist in other laboratory-related tasks and projects as assigned by supervisors or management

COMPETENCIES AND QUALIFICATION REQUIREMENTS:

• Candidate must possess at least a Secondary School/Professional Certificate/NITEC, Diploma, Advanced/Higher/Graduate Diploma/Degree, any field.
• Fresh graduates or 1 year(s) of working experience in the related field
• Good communication skills and able to communicate with internal department well.
• Be driven, responsible, organized, independent and able to handle stress well.
• Able to learn fast, high attention to detail, and able to multi-task
• Able to work under pressure and minimum supervision.
• Able to start immediately or at short notice is a plus.
• Possess positive working attitude, punctual, initiative and able to work productively under minimal supervision.

1) Performs administrative and clerical tasks

2) Ensuring internal Records are accurate

3) Checking of documents from customers to ensure compliance

4) Assists with initial client operational requirements relating to vehicle recovery / towing

5) Assists with internal reporting generation and submission to relevant stakeholders

6) Any other duties as assigned by management

7) Training will be provided

Fresh graduates are welcome to apply

Primary Objective(s) of Position

• Inventory management to ensure stock holdings are kept to a minimum.
• To oversee and support the team to ensure that productivity and cost efficiency targets are achieved.

Duties & Responsibilities

• Perform regular cycle counts to ensure inventory accuracy and reconcile any discrepancies.
• Prepare and present inventory reports to management, advising trends and process improvements.
• Review non-moving inventory and make recommendations for resolution.
• Ensure that the team complies with company policies and procedures.
• Support and guide team members in processes when required.

Person Specifications

• A Diploma in Engineering or 2 years of relevant experience in the spare parts trade
• Proficient with Microsoft Office applications
• Meticulous, highly organized and a team player
• Possess good interpersonal, customer service and coordination skills
• Ability to converse coherently with customers through phone calls and emails

Key Responsibilities:

1. Business Development:

Identify and pursue new business opportunities through research, networking, and outreach.

Develop and maintain relationships with potential clients, partners, and industry stakeholders.

Conduct market analysis to identify trends, customer needs, and the competitive landscape.

2. Marketing Strategy:

Collaborate with the marketing team to develop and implement effective marketing campaigns and strategies.

Create engaging content for various marketing channels, including social media, websites, and promotional materials.

Monitor and analyze marketing performance metrics, adjusting strategies as needed.

3. Sales Support:

Assist in the preparation of sales proposals, presentations, and pitches.

Participate in client meetings and presentations to drive business development initiatives.

4. Collaboration:

Work closely with internal teams (e.g., sales, product development) to ensure alignment on business goals and marketing strategies.

Attend industry events, conferences, and networking opportunities to promote the company and its offerings.

5. Reporting:

Prepare regular reports on business development activities, pipeline status, and marketing campaign performance.

Provide insights and recommendations to senior management based on market.

Qualifications:

· Bachelor’s degree in business administration, marketing, or a related field.

· Proven experience in business development and marketing roles, preferably in Building Façade

· Strong understanding of sales and marketing principles.

· Excellent communication, negotiation, and interpersonal skills.

· Proficiency in digital marketing tools and platforms.

· Ability to work independently and collaboratively in a fast-paced environment.

Preferred Qualifications:

· Experience with CRM software (e.g., Salesforce) and marketing automation tools.

· Master’s degree in business or marketing

What We Offer:

· Competitive salary and benefits package.

· Opportunities for professional growth and development.

· A vibrant and innovative work environment

IMPORTANT

You may use the link to submit your job application

https://sy.seikowall-idd.com/TH6/public/hr/recruitment/eform_v1.xhtml?comp=SWPL

Job Description:

• Perform the full spectrum of HR duties
• Ensure company HR policies are in compliance with the local labour regulations
• Plan and participate in recruitment events and corporate events
• Execute the learning programs.
• Arrange business travel such as air-ticket booking, hotel, local transport etc
• Prepare weekly and monthly report of office operation/recruitment activities.
• Any other duties as assigned

Job Requirements:

• Minimum Diploma/ Degree in Human Resource Management or Business Administration
• Good knowledge of MOM law regulations, Employment Act and employment practices in Singapore
• Proficient in MS Office
• Good working attitude, honest, integrity
• Bilingual in English and Mandarin is required to liaise with Chinese associates
• For Singaporeans and SPR only

Roles & Responsibilities:

We are seeking a motivated and adaptable Digital Marketing Executive who can create impactful campaigns, drive measurable results, and contribute to our brand's growth in the finance sector. While direct experience in all areas is not mandatory, a proactive approach to learning and applying new skills is essential.

Key Responsibilities:

Content Development:

• Write high-quality, persuasive copy for email campaigns, blog posts, social media, and advertisements tailored to the finance audience.
• Ensure all content aligns with the brand’s voice and key messaging while incorporating SEO best practices.

Campaign Management:

• Assist in planning and executing campaigns across platforms like YouTube, email, and social media.
• Collaborate with senior team members to develop innovative strategies and optimize performance.
• Digital Advertising & Analytics:
• Support the management and optimization of advertising campaigns across Google Ads, Facebook, TikTok, and YouTube.
• Use analytics tools to track campaign performance and contribute to data-driven improvements.

SEO and Social Media:

• Learn and implement SEO strategies to enhance content visibility.
• Manage and grow social media platforms through engaging content and audience interactions.

Budget Awareness:

• Work within assigned budgets and ensure efficient allocation of resources under the guidance of the team lead.
• Market Research & Innovation:
• Conduct research on market trends and competitor strategies to inform campaign planning.
• Stay updated on industry developments, particularly in digital marketing and the finance sector.

Qualifications:

• A Bachelor’s degree in Digital Marketing, Communications, or a related field.
• Experience and Skills:
• 2-3 years of experience in digital marketing or related roles.
• Strong writing skills with the ability to create engaging and effective content.
• Basic understanding of digital platforms like Google Ads, Facebook Ads, and YouTube (training will be provided if needed).
• Analytical mindset with a willingness to learn and use tools like Google Analytics and YouTube Analytics.
• Familiarity with financial markets, trading, or stocks is a plus but not required.
• Eagerness to grow within the finance industry and willingness to adapt to new challenges.
• Preferred but Not Required:
• Experience in YouTube campaign creation or video content strategy.
• Exposure to the finance industry or knowledge of financial products.

JOB SUMMARY:

The Guest Relations Executive (F&B) is responsible for providing exceptional service to guests within the food and beverage outlets, ensuring their needs and preferences are met. You will play a key role in maintaining the guest experience, from greeting upon arrival to ensuring a seamless dining experience. Your role is to deliver personalized service, foster positive relationships, and address guest inquiries, all while promoting a high standard of service excellence.

WHAT YOU WILL BE DOING:

• Greet all guests in a warm, friendly, and professional manner as they enter the food and beverage outlets.
• Escort guests to their tables, offering menu recommendations based on their preferences and ensuring a personalized experience.
• Address guests’ needs, special requests, or concerns quickly and effectively to ensure their satisfaction throughout the dining experience.
• Make recommendations for food and beverages, answering all questions regarding the menu, ingredients, and preparation.
• Monitor guests’ satisfaction during their meal and provide immediate solutions to any issues or concerns, ensuring a positive dining experience.
• Maintain an extensive knowledge of menu items, including the ability to explain dishes and wine pairings.
• Recognize repeat guests and take note of their preferences to create a personalized service experience.
• Ensure guests feel welcomed and valued, consistently going above and beyond to exceed expectations.
• Collaborate with the F&B team, including servers, chefs, and management, to ensure smooth and efficient service delivery.
• Coordinate special requests such as dietary restrictions, celebrations, or VIP services.
• Relay any guest feedback to the management team for continuous improvement in service delivery.
• Ensure a seamless dining experience by staying alert to guest needs and maintaining communication with the kitchen and service staff.
• Ensure that all dining areas are clean, well-organized, and prepared for guests.
• Assist with reservations, guest seating, and managing table assignments, especially during peak service times.
• Maintain a professional and neat appearance, adhering to grooming and uniform standards at all times.
• Handle guest complaints and concerns with a calm and professional demeanor, providing prompt and efficient solutions.
• Take immediate action to resolve any dissatisfaction and ensure the guest leaves with a positive experience.

YOUR EXPERIENCE AND SKILLS INCLUDE:

• Excellent verbal communication skills in English; fluency in additional languages such as French is a plus.
• A genuine passion for delivering exceptional customer service with the ability to engage guests and meet their specific needs.
• Able to handle guest complaints and resolve issues efficiently while maintaining guest satisfaction.
• Meticulous attention to detail, particularly in ensuring guests’ preferences and special requests are properly noted and followed.
• Strong ability to collaborate with all levels of the F&B team, from kitchen staff to management, to ensure smooth and efficient service.
• At least 1 year of experience in the hospitality industry, particularly within food and beverage service, with a focus on guest relations.
• Understanding of the menu offerings, including wine and food pairings, and the ability to communicate this knowledge confidently to guests.
• Ability to manage multiple tasks and priorities in a busy environment while ensuring top-notch guest service.
• Willingness to work flexible hours, including evenings, weekends, and holidays, as required in the hospitality industry.
  

Job Responsibilities:-

• Manage meeting room schedule
• Manage organization's certifications (Apply/Renew)
• Able to assist with IT support
• Manage road tax & vehicle insurance renewal/ VPC
• Manage organisation's insurance
• Handle day to day procurement operations
• Hold primary responsibility for procuring categories such as consumables, equipment, and services
• Actively assess cost-saving initiatives
• Ensure proper maintenance of documentation update and filing for Purchasing Department
• Ensure full coordination among inter-departments, suppliers, vendors and contactors on matters related to purchasing and supplies
• Other general administration duties as & when require

Requirements:

• Experience in full spectrum of Admin Duties
• Must be strong in administrative support/ computer skills
• Able to work independently, dynamic with initiative within timeline
• Able to communicate in both English & Chinese (to liaise with associates)
• Able to provide IT support will be an advantage