LDC in South & Southeast Asia

Our regional headquarters opened in Singapore in 1993, which now serves as the trading hub for our origination and merchandizing activities in the South & Southeast Asia Region, which spans across various platforms – Oilseeds, Grains, Rice, Freight, Global Markets, Coffee, Cotton and Sugar – across 8 countries of Singapore, Australia, India, Indonesia, Vietnam, Pakistan, Malaysia and Thailand.

This role offers an opportunity to develop your commercial career and gain broad exposure in the Rice team.

Main Responsibilities:

Working as part of a dynamic and multi-disciplinary team, the Junior Trader provides timely and relevant information for the trading activities of LDC Rice platform across the region and globally. This role supports and works closely with the Regional Trader (S) in Singapore in all aspects for daily activity. Travel within the region will be required at times.

Key aspects of the role include:

Information gathering

• Liaise with other offices/traders in the region
• Keep regular contact with other market participants (Millers, Exporters, Traders, brokers) in the region
• Keep on top of and report trade flows
• Maintain production and surplus / deficit database

Trading

• Purchase (sourcing) and Sale (marketing)
• Position management
• Monitor contract performance of counterparties
• Manage market/price risk exposure

The role is commercially orientated and requires a strong knowledge of economic concepts with a particular focus on supply and demand analysis.

Experience:

• At least 2 years of experience
• Knowledge in the development and use of Excel spreadsheets is desired.
• Experience in the rice sector and/or other commodity markets would be an advantage
• Knowledge of Supply & Demand factors, pricing trends and regulations affecting rice trade.

Other Skills & Competencies:

• Candidates must be a self-starter and motivated.
• Eye for details, accuracy, and ability to work in a fast-moving environment are required
• Culture awareness / Risk management
• Attention to details
• Adaptability
• Negotiation and good business acumen
• Analytical skills

Language:

• English (Fluent)

Academics

• Bachelor's degree in relevant field of study

Responsibilities:

• Identifying and developing new export markets and customer
• Build relationships with existing international customers and maintain regular communication with them
• Collaborating with other departments such as marketing, logistics, and finance to ensure a smooth sales process
• Conducting market research to identify trends and opportunities in international markets
• Provide distributor with additional support when needed such as new product development, presentation to client, technical support
• Coordinating the shipping and logistics of shipment right from the factory production readiness all the way to when the customer picks up the goods
• Assisting with the resolution of customer complaints and disputes
• Prepare sales reports and forecast future export sales

Requirements:

• Preferably with a diploma/degree in Sales & Marketing/Engineering or equivalent
• Independent and pro-active individual
• Good communication and interpersonal skills to handle external customers from different backgrounds and internal departments
• Export/Regional Sales working experience will be an advantage

Job Description

Responsibilities

• To be stationed at Headquarters counter sales.
• Establish and manage clientele base and maintain good working relationship with customers (eg. home owners, interior designers, contracters).
• Work with E-commerce and digital marketing teams to ensure marketing strategy and promotions for online and offline platforms are complimentary and minimise sales cannibalisation.
• Plan & develop sales strategies to achieve monthly projected targets.
• Coordinate internally to ensure timely deliveries to clients.
• Assist in preparation of monthly sales reports for management's review.
• Prepare quotations for potential clients.
• Attend to clients in a proactive manner, ensuring that clients’ expectations are met on a timely manner.
• Render simple technical assistance upon request by clients or escalation to customer support department when required.
• Attend to and follow up on sales enquiries from customers.
• Coordinate internally to ensure timely and proper fulfilment of customers’ requirements.

Requirements

• Must be willing to work on weekends (5-day week)
• Preferably Diploma / Bachelor’s Degree in Sales & Marketing/Engineering or equivalent.
• Independent and proactive individual.
• Must be service oriented with good communication and interpersonal skills to handle both end-consumers and inter-departments.
• Those with working experience with SAP (B1) will be an advantage.

What a Manager, Fintech Account Manager – Visa Direct Asia Pacific does at Visa:

Visa Direct is an exciting, new payment service that Visa provides to clients (including issuers, acquirers, processors, merchants, remitters and service providers) to facilitate domestic and cross-border fund transfers/disbursements to Visa accounts in the U.S. and around the world using push payment technology, i.e. Original Credit Transaction (OCT), and traditional ACH/RTP payment rails to deposit into checking accounts and wallets leveraging the VPL network.   Visa Direct consumer and business applications include person to person (P2P) transfer, cross border remittances, funds disbursement (business to consumer or small business payments) including priority use cases of marketplace payouts, royalty and digital content payouts and gig economy services, and more.

We are seeking an experienced Account Manager who can develop and drive critical growth initiatives, both regionally and globally, in a complex, matrixed environment.  The ideal candidate will be a structured, experienced money-movement leader, an analytical thinker with excellent communication skills and possesses a strong drive to expand client transaction volume and revenue for assigned accounts.   The candidate enjoys variety and collaborating with people and excels at developing client relationships and expanding to additional influencers and buyers across the account.  The candidate is thoughtful, curious, and analytical with a desire to make an impact and contribute to the growth of the AP and Fintech Visa Direct business. 

This is a client-facing role so organizational savvy, interpersonal and negotiation skills are critical as he/she will interface with all areas of Visa (sales, marketing, pricing, legal, risk) and with executives from some of our largest clients. Visa is looking for an individual that is a thought leader in strategy and business growth with a proven track record of success in fast-paced environments with demanding timelines.

What we expect of you, day to day:

• Achieve and exceed account transaction and revenue targets for Visa Direct by client
  • Achieve annual performance goals and enablement milestones for Visa Direct (e.g. transaction and net revenue growth new endpoints, corridor expansion, or use cases)
  • Develop and actively manage client account plan to achieve financial targets and strategic priorities across all products (e.g.  direct to card, account and wallet, AFTs, VAS, etc..)
  • Develop and manage strategies for performance acceleration, including high potential use cases, marketing strategies and growth opportunities
• Sales pipeline development, up-sell, cross-sell endpoint options, routes / corridors, use cases and VAS across primary and extended client LOBs.
  • New / renew deal structure, incentives, negotiation and contracting
  • Manage and support clients through the sales cycle from opportunity identification, solutioning, and program launch, ramp, and optimization
• Established a trusted working relationship with the Client to ensure we have the necessary understanding of the client’s business and strategy and work across internal Visa and Visa Direct stakeholders to support and/or accelerate deliverables
  • Collaborate with the client Account Executive(s) to define account priorities and achieve the annual plan
  • Partner with Visa Direct cross-border commercialization team to develop the go-to-market strategy and ensure we have the right value proposition and product construct to meet client needs
  • Work with Marketing to ensure our client facing materials are excellent, on message and help accelerate the learning and launch process
  • Work with Finance and Leadership on forecasting and monthly/quarterly reporting
  • Work with Legal to ensure client contracts drive to successful outcomes for both Visa and our clients
  • Work with Client Services to monitor payment volume to recommend optimization activities and address production issues as needed 
  • Collaborate with Visa Direct AP Leadership to share progress and growth through internal reporting and tracking of account plan and financial budget
  • Identify and raise product feature enhancements
• Active investigation and management of account program performance, with a drive to resolve issues quickly and completely.
  • Analyze dashboard and identify key trends, bringing in product and client services SMEs to assist as needed
  • Client transaction yield optimization (price / FX)
  • Underperforming program revenue impact and resolution
• Development Account plans and monthly/quarterly reviews
  • Provide comprehensive, insightful review of the client’s program performance identifying opportunities to drive growth and defining the
  • Lead regular review and opportunity solving sessions with the cross functional teams and help problem solve when client programs are stalled, or transaction volume has plateaued
  • Monthly reporting to Visa Direct AP and Market leadership

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

• Establish professional and deep relationships with key personnel in assigned customer accounts
• Leads account planning process that develops account strategy, financial targets and critical milestones for 1–3-year period
• Leads cross functional team within Salesforce to meet customer accounts performance objectives and expectations
• Deep understanding of customer's business environment, proactively assesses, clarifies and validates customer needs on an ongoing basis.
• Leads solution development efforts that best address customer needs and generating pipeline for the Salesforce
• Engage with prospect organizations to position Salesforce solutions through strategic value-based selling, business case definition, ROI analysis, references and analyst data.
• Manage the end-to-end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Co-Primes, Executives, Partners etc.
• Generate short term results whilst maintaining a long-term perspective to maximize overall revenue generation.
• Accurate quarterly forecasting and revenue delivery.

• Relevant experience of solution selling within a major IT services or software vendor.
• Candidate must have experience selling into Singapore market
• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
• Ability to build rapport with customers including CxOs.
• CRM/ or application sales, relevant enterprise experience preferred.
• Adaptability with open mindset, driven, customer focused and a team player
• Have experienced in leading and orchestrating a virtual team across a matrix organization to deliver outcomes for the customer.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Job Description & Requirements

We offer a beautiful, fast-paced, and challenging environment plus the opportunity for growth and success. We encourage trust, hard work, efficiency, initiative, continuous improvement, and teamwork. If our industry, mission, and environment resonate with you, please apply!

Scope of work

Sales and marketing of horticuture products.

Garden Centre Road Shows (Active promotion of products to walk-ins too)

Prospecting for new customers

Relationship building with existing and new customer

Monthly Sales Report (Monthly sales target must be met)

Ad Hoc duties

Requirements:

Any committed individual with at least a Degree in Horticulture/ Agriculture/ Forestry can apply!

Customer-oriented personality, Self-organized, meticulous, strong work ethic, problem solver and willingness to adapt fast

Active individual and love outdoor

Team player with a positive attitude

Speaks good English and Some of our customers only speaks mandarin and you are required to communicate with them

With Class 3 driving license will be advantages

Working Schedule

6 days work week (Including weekends and Public Holidays)

10am - 7pm (8Hours work)

Prefer candidates residing in the East

Dress Code:

Polo-Tee Top Uniforms provided

Remuneration & Benefits:

CPF

Year-end Bonus

Attractive Staff Purchase Discount

Interested please send your resume directly to [email protected]

**Resume pls include

DOB

Citizenship status

a current photo,

Contact details

Thank you!

JOB DESCRIPTION

• Administrative support to the Corporate Secretarial department
• Ensuring due diligence and compliance is performed
• Generation of reports, maintenance and upkeep of documents and records
• Sending of filing deadline reminders to clients
• Prepare billings and monitor debt recovery
• Answering of phone calls, arrangement of courier service
• Other ad-hoc services when required

REQUIREMENTS

• Degree or Diploma holder
• Completed or pursuing SAICSA or relevant post graduate/ professional qualifications will be of advantage
• Experience in administrative support for accounting, corporate secretarial firms or legal firms will be advantageous
• Good working knowledge of the Companies Act 1967
• High professional integrity
• Meticulous attention to fine detail
• Computer proficiency in Microsoft Office
• Proficiency in written and spoken English
• Must be able to work independently and interpedently
• Team player
• Able to work under pressure and tight deadline

At Flexxon, we are looking for a Product Executive for Product Management team that manages the development, launch and ongoing evolution of specific products for the organisation. He/She supports the development of the product's strategic roadmap with key market research. He/She collaborates with various teams to implement product improvements and new features by driving modifications. He/She manages product feedback and translates it into product requirements for implementation by technical teams. He/She also collaborates with operations teams to understand product operations and scope for improvement.

He/She may be required to co-work with the Sales, R&D and Operations teams, and monitor the market for product performance and competitor tracking.

He/She needs to have a process-oriented mind set and an eye for detail. He/She is also expected to be an effective project manager and who is able to manage multiple stakeholders. He/She should also have sound knowledge of market trends and relevant technologies. Does this sound like you? Reach out, let’s talk.

Job Responsibilities :

• Collate insights to understand customer lifecycles with sales team.
• Facilitate communication between sales, operations, and technical teams to convey business requirements for product enhancement and share product metrics and performance expectations.
• Contribute to the development of comprehensive go-to-market strategies, including integrated marketing materials and key success metrics, to support the launch of new product features or services.
• Coordinate with operations and technology teams to resolve issues in product performance.
• Create innovative solutions to enhance product performance and develop strategic plans aligned with the product roadmap.
• Execute projects to implement major changes to products or services.
• Contribute to gathering relevant information, translating product requirements into technical specifications, and developing marketing materials for new product features and services.
• Oversee product feedback collection and assist in managing the launch of products or services in new markets, collaborating with sales, marketing, and technology teams.
• Provide support in developing in-product tools, conducting research on technology and market trends, and contributing to the product roadmap by identifying focus areas
• Assist in translating product feedback into requirement specifications and updating project tracking sheets to ensure timely milestone completion
  

• Diploma / Degree in Marketing, Business Administration, Computer Science, Engineering
• Excellent communication, presentation and negotiation skills
• Good foundation of information technology trends and developments

Liaise with Linen Supervisor concerning the supply and cleanliness of linen, uniforms, guest laundry and dry cleaning. Supervise and assist with linen and uniform stock takes and purchasing.

• Oversee the implementation of deep cleaning programmers.
• Assist in the control and analyzing on an ongoing basis, departmental and energy costs, to ensure performance against budget particularly if sales are below expectation.
• Assist the Executive Housekeeper in the development, implementation, recording and maintaining of departmental standards.
• Supervises allocation of work assignments to all Housekeeping staff to ensure maximum coverage on a daily basis. Cancel casual staff as required.
• Inspect guest rooms and VIP rooms on a daily basis to ensure excellent standards and to check furnishings and equipment are clean and in good repair and are replaced or refurbished as required.
• Participate in conducting weekly inspections of all areas to ensure physical facilities are kept in optimal condition by full implementation of preventative maintenance programs and judicious planning and management of FF&E.
• Supervise the preparation of weekly timesheets for full and part time staff.
• Prepare purchase requisitions for all store items and make recommendations for purchasing where applicable.
• Implement and control Housekeeping policies and procedures, including lost and found, key control, security and emergency procedures, health and safety for all employees and guests.
• Handle requests and complaints with immediate action and through follow up and refer when necessary.
• Carries out any other reasonable request made by hotel management.
• Establish and maintain a prominent level of visibility and involvement within the hotel.
• Perform any related duties and special projects as designed.
• Assist fellow employees to perform similar or related jobs as and when necessary.
• Ensure cleanliness and maintenance of all work areas, materials and equipment, reporting any defects immediately to the relevant department.
• Continuously endeavor to improve the knowledge of the job.
• Preparation and completion of timesheets, rotas, holiday schedules, in line with business needs, as and when required.  Analyze weekly productivity.
• Preparation and completion of Purchase Orders (Fourth Hospitality) as and when required
• Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management.

• Act as an all-around gatekeeper and strategically manage the leader’s time through effective professional and personal scheduling with respect to priorities, goals, and objectives.
• Coordinate complex scheduling and prepare for all types of meetings, including executive team meetings, board meetings, C-level meetings, and client meetings.
• Be present at and take notes for all meetings for the leader
• Assist to prepare presentation decks as needed
• Help execute a varying range of projects. Create well-organized project timelines & reporting that would keep crucial projects on track for completion by the target deadline date. Think of this as an opportunity to truly own a project from start to finish and highlight your impeccable project management skills.
• Work cross-functionally with internal & external stakeholders for any events and be ready to think on your toes when issues or event emergencies arise.
• Assist with miscellaneous special projects or duties as needed.
• Assist with administrative matters including but not limited to the preparation of documents, leave and expense reports, invoice processing and tracking of payments.
• Prepare, draft, proofread and execute accurate business correspondence using good communication skills.
• Monitor inbox, streamline e-mail communications, and keep your Executive’s inbox organized in a way that works best for productivity.
• Manage all business travel in an appropriate seamless manner.

• Assist in greeting and seating guests.
• Perform the task of maximize sales opportunities through knowledge of product and suggestions. 
• Ensure that orders are taken clearly and accurately so that the cashier and kitchen ambassadors can fulfil their duties effectively.
• Assist in supervising the team in providing quality and cousu main service to the guests.
• Pay regular attention to guests to ensure that their requests are attended to and exceed their expectation.
• Serve food and beverage to guests in the restaurant/banquet area.
• Assist with the set up of the outlet/ banquet area
• Participate in the daily briefings of the department as well as monthly meetings to discuss the various aspects of service.
• Promote the restaurant’s specialties and serve in accordance to the established standards.
• Ensure that the working areas are well maintained.
• Be helpful towards guests that need assistance.
• Clean and prepare tables for inflow of guests.
• Assure guests that their complaints or feedback will be dealt with and report to manager with regards to any feedback given.
• Keep tables and service areas clean and tidy as per procedure manual.
• Maintain hygienic food service techniques during service.
• Take responsibility for your designated section and station.
• Coach and train team to deliver consistent service
• Perform all tasks to Sofitel Brand standards.
• Any other reasonable request within your range of competence as required by your Supervisor or Hotel Management.

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 480 builders from 14 countries, with offices in Singapore, Philippines, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

We are looking for an amazingly well-rounded Senior CorpSec Executive to help quickly grow our business in Singapore. You will be forward-thinking, with a desire to work in a progressive, tech-assisted environment.

You must be able to prioritise your tasks and work comfortably under pressure.

Position Duties

The successful candidate will report to the Portfolio Team Manager and the Corporate Secretary Managers. You will be involved in the full-spectrum of corporate secretarial work. This includes:

• Incorporating new companies (private limited, sole proprietorship etc.)
• Transferring corporate secretary appointments for existing companies
• Preparation and drafting of statutory documents (e.g. AGM, EGM, Board Resolution, etc.)
• Other corporate or ad-hoc administrative duties as assigned by the Manager(s)
• Maintaining minutes books and updating records in registers
• Monitoring statutory deadlines

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 21 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What’s your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Mandarin to liaise with customers in Taiwan.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable and easy-to-use to empower athletes at all skill levels to analyse and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.

As Rapsodo continues to grow and expand our business internationally, we are looking for a hands-on, driven and empathetic HR Executive to join our team on a 6 months contract.

Key Responsibilities:

• Demonstrates ability as a recruitment subject matter expert to design & develop meaningful recruiting strategies to support the development of a diverse, qualified candidate pool, including the use of technology and alternative sourcing techniques.
• Build knowledge of competitor institutions using market data and intelligence to inform hiring decisions.
• Provide effective and insightful data and reports to aid and improve hiring objectives and location strategies
• Manage usage of agency levels, ensuring direct sourcing strategies are integral to sourcing plans.
• Provide an efficient and high-touch experience for every candidate from the application stage to offer, evaluating skill level, driving the interview process and offer process, including reference checks, compensation recommendations and closing of candidates.
• Ensure candidates’ and hiring managers’ positive experience throughout the recruitment process.
• Perform sourcing for the active positions as well as creating, building and maintaining a healthy pipeline of potential candidates to fill future anticipated and planned roles.
• Undertake projects and initiatives such as employer branding, campus recruitment, to acquire suitable talents for the organization.

• Minimum Diploma/ Degree holder with 2 years of hands-on, end-to-end in-house recruitment experience. Fresh Graduates may apply. 
• Ability to work independently and effectively across functional lines within a matrix environment. 
• Ability to gather and leverage data to allow for data-driven decision-making.
• Hands-on and proven experience in global recruiting best practices and initiatives.
• Excellent English communication skills, both written and verbal, is an absolute must.
• Knowledge of employment laws and employee relations in Singapore is a must
• Enjoys working in a fast paced, dynamic, and multi-cultural organization.
• This role requires absolute professionalism, discretion, and confidentiality due to the exposure to sensitive information.

If you think you have what it takes and look forward to working independently as well as contributing to an innovative, passionate and driven environment, please send in your application.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What’s your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Thai to liaise with customers in Thailand.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

• Create a safe working environment for employees by putting in place safety measures to prevent accident and complications that may arise during work. Also provide safety gear to employees for protection in the event of accidents
• Supervise activities of workers to ensure that they are hands-on in order to promote hard-work, which is needed for successful deliveries and completion of production tasks to meet clients’ demands and deadlines
• Inspect goods to be delivered to ensure that they are in the right quantity and quality. Supervise the loading of such goods into vehicles for delivery
• Liaise with transportation companies to create a good working relationship to be able to strike good negotiations for transportation of goods, and to prevent hiccups that may arise
• Give vivid directions and guidelines to shipping agents about nature of goods and delivery locations, and maintain communication with them to ensure that goods are not damaged on transit
• Prepare invoice for orders and deliveries as part of record keeping measures and evidence of transaction
• Help in recruiting competent and hardworking workers to carryout daily operations at the organization and put them through in discharging their duties
• Ensure that workers adhere to industry standards in dealing with clients, to promote rule of law and avoid practices such as smuggling and overloading to avoid accidents which could lead to loss of lives and properties
• Assign different responsibilities to workers to fasten the job and promote specialization and accountability. This way, non hardworking workers can easily be identified
• Keep records of all shipping activities, documenting procedures, guidelines, and changes in procedures for reference purposes

We are looking for an Account Manager who will be directly responsible for driving revenue, building relationships and helping clients grow their business results through client-centric consultation, education, and support. Ideal candidate will have experience in client management, ability to drive marketing strategy coupled with a willingness to roll up their sleeves and execute their sales tactics. Success in this position requires exceptional consultative sales, collaboration with team members and cross functional teams, a willingness to experiment and the ability to thrive in a dynamic, data-driven environment against tight deadlines while maintaining strict attention to details.

This is a 7-month contract role located in our Singapore Office.

Responsibilities:

• Drive revenue growth for our organization and the businesses we support through:

1. Acting as a social media platform expert for businesses of all sizes and complexity to educate and make tailored recommendations to suit varying client needs.
2. Discovering insights on campaign performances and coming up with solution selling ideas to improve the performance of our clients’ marketing spend.
3. Aligning clients’ KPIs with platform solutions to drive incremental value

• Manage inquiries and troubleshooting from clients
• Organize and update internal data and sales materials
• Assist Account Managers to create and translate sales materials
• Coordinate logistics of external events and marketing initiatives including project management, client reach-out / follow ups, and facilitation support

Minimum Qualifications:

• 8+ years' experience working in advertisement, media agency or performance marketing.
• Fluency in English and Japanese to work closely with in-market teams, clients, and agencies.
• Ability to effectively prioritize and manage tasks within a fast-paced environment while maintaining strict attention to details.
• Problem solving and quantitative analytical skills.
• Ability to manage ambiguity by coping with uncertainty and risk and adapting to change.
• Ability to work with cross functional teams and work collaboratively with internal teams.
• Demonstrated experience in managing and influencing clients.
• Comfortable with administrative and operational work.
• Familiar with Microsoft office (especially excel and powerpoint), Google Suite (spreadsheet and slides) applications.

Preferred Qualifications:

• Experience in sales, business development, customer success.
• Experience with social media ad solutions

UEN: 199700895N

• Coordinate operations between internal and external departments.
• Liaise with clients, designers, suppliers, sub-contractors and workers.
• Work closely with the client to identify client's needs and expectations.
• Monitor and inspect the progress of the project-on-site to ensure that the works are implemented based on good quality, finishes and standards, and that project is on schedule, and within budget.
• Oversee and manage a team of the site workers to ensure full customer satisfaction with the site activities being carried out.

Requirements:

• Responsible for planning and supervision of all operational activities.
• Good communication and interpersonal skills and able to communicate effectively with all level of people.
• Mature with initiative to work independently.
• Diploma/ Degree holder in any discipline with more than 2 Year(s) of project management experience in industrial scope.
• Preferably Junior Executive specialized in Arhitecture/Interior Design or equivalent.
• Required language(s): Mandarin, English - in order to liaise with Chinese specking associates.

Responsibilities:

• Conduct site recce and client briefings
• Back-end preparation and support of projects and events
• Ensure smooth operation of events
• Assist manager in servicing existing and new clients
• Follow up with clients on their enquiry of our products and services
• Co-ordinate with manager on daily on-site project work
• To be on-site to supervise the progress of work deployment
• Supervise, lead and manage operations team to ensure works are done in safe and timely manner, and per the client’s requirements
• Drive company lorry with care to transport goods and/or workers to various job sites (If applicant has driver licence)
• Handle ad-hoc administration duties

Requirements:

• Enjoy working outdoors
• Good learning attitude and keen to take on new challenges
• Good communication skills and hardworking
• Team-player with initiative and willing to take on responsibilities
• Able to work on weekend/Public Holidays should the need arise
• Able to work irregular hours should the need arise
• Proficient in MS Office applications

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Korean to support customer in Korea.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Japanese to support customer in Japan.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Purpose

Drive the OFR Operational Key Account Management function for specific customer(s), Product Growth strategy in accordance with Regional and Global OFR Strategy with the objective of achieving optimum growth, profitability and effective use of business assets and human resources.

Be the single point of customer interface for all operational topics including implementation, performance reviews & process improvement, customer service and seeking for improved solutions.

Coordinate with the other functions and countries globally to ensure service delivery in line with customer expectation.

Main Responsibilities

Customer

-Develop key customer relations in collaboration with Commercial and Local Sales teams for senior levels at customer organization

-Undertake key leadership role in top level sales and product development initiatives

-Responsible for managing customer’s requirement on product and process solution/improvement

Global & Regional Product Team

- Work with regional FCL and LCL team to develop OFR product and pricings

- Work with OFR product across all regions to ensure service delivery in line with customer expectations

- Provide leadership in the areas of product and business development for the customer

- Support and co-ordinate the development, implementation and localization of key initiatives and programs for the customer

- Establish KPIs and obtain agreement & commitment from country management

Global & Regional OFR Market

- Be vigilant of market conditions and provide monthly & quarterly updates to customer

Business Process Optimization

- Continuous improvement initiatives to deliver increasing value to the customer

Back Office Functions

- Leverage back office functions to co-ordinate and support operational activities to deliver increased process efficiencies

DHL Divisions – Corporate, other BUs

- Act as the key interface representing DGF Products globally

- Interact with other DHL divisions with regard to OFR product development

Required Skills

• OFR product knowledge including operational excellence
• Change management
• Large account management skills & experience
• New business implementation and KPI measurements
• Innovative & Strategic thinking
• Persuasiveness
• Systematic problem solving
• Negotiation skills
• Communication skills and information sharing
• Business analytics skill
• Project management
• Logistics/Supply Chain Management knowledge (needed in discussions with customers in order to understand requirements and develop solutions)
• Multimodal Product knowledge (Truck, rail, barge, and sea-freight are part of an ocean freight supply chain. An OFR Manager has to understand and manage the Multimodal transport modes and any combination thereof.)
• Legal aspects of forwarding/logistics (e.g., liability transport contracts, customer liability, marine cargo insurance, standard operating terms, claims handling, etc.)

Other Requirements

• Bachelor’s degree or Master’s degree
• Minimum 10 years’ experience in different management positions in a multinational logistics company with operational experience OFR and AFR
• Comprehensive specialist know-how and managerial capabilities gained in long-term front-field work experience