Focus on developing and retaining business for District and Retentionaccounts by uncovering growth potential and building good relationship withcustomers.

JOB EXPECTATIONS & KEY RESPONSIBILITIES

• Dedicate yourself to the success of Expeditors' and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business.
• Develop relationships beyond the main point of contact at all locations.
• Improve your personal knowledge of your customers' supply chain and industry, their financial objectives, and general business goals in order to continually offer value add services. Create a network diagram to support you on this endeavor.
• Initiate value add solutions based on Expeditors service offerings and technology.
• Establish systems requirements (such as EDI) to better improve our customer connectivity and overall customer service.
• Create and deliver effective customer business reviews with emphasis placed on how Expeditors can support customers with achieving their goals and initiatives.
• Establish and monitor performance standards according to agreed KPI's.
• Ensure customer expectations are clearly documented (through SharePoint or Customer SOP) and communicated effectively.
• Highlight and escalate customers at risk.
• Manage integrity of shipment and performance data.
• Ensure rates are kept up to date and communicated effectively to operations and customer either through customer SOP or SharePoint.
• Ensure customer is properly set up in CRM & Customer Account according to CHQ expectations.
• Document all meetings, opportunities and any other customer related information in CRM; and ensure data is accurate and consistent at all times.
• Achieve and maintain acceptable scoring of related KPI measurements including the engagement of corrective measures when applicable.
• Support the Accounts Receivable process of the customer internally within Expeditors.
• Take up additional tasks/ projects as required by CRDM to support the company's goal of business retention.

Looking for an immediate starter with a minimum of 2-3 years of full set accounting experience.

Job Details:

• Contract: 3 year
• Location: West - Namly Avenue (nearest MRT : Sixth Avenue)
• Working Hours: Mondays to Fridays: 8.30 am to 5.30 pm (Wednesday : 8.30 am to 6.00 pm)

Job description:

Financial Reporting/ Closing:

• Manage the general ledger (including posting journal entries, maintaining chart of accounts, and accurate transaction coding)
• Conduct regular GL account reconciliations to validate balances and promptly rectify any disparities.
• Assist in closing of accounts as assigned, including preparation of monthly financial reports and supporting schedules.
• Prepare accurate and timely financial reports for internal and external stakeholders.
• Assist in gathering financial information requested by internal/external auditors and regulators.
• Monitor and assess the impact of financial trends on the organization’s financial stability.
• Collaborate with cross-functional teams to gather financial data and ensure completeness and accuracy in reporting.

Control and Compliance:

• Ensure compliance to financial regulations and adherence with local and international accounting standards.
• Establish and maintain robust financial controls to safeguard company assets and ensure compliance with policies and procedures.

Tax Planning and Compliance:

• Ensure accurate and timely preparation of tax returns.
• Collaborate with tax advisors to optimize the organization's tax position.

Ad Hoc Projects:

• Participating in special projects and initiatives as assigned, such as, system implementations, or process improvement.
• Support development and maintenance of an efficient financial system.

Qualifications:

• Full set accounting knowledge is required
• Minimum diploma in accounting (with at least 2 to 3 years working experience in education and charity sector would be preferred)
• Strong understanding of financial regulations, accounting principles, and financial analysis.
• Team-oriented individual with resourcefulness and effective communication skills.
• Process strong analytical skill, meticulous and able to work independently.
• Proficient in financial software and Microsoft Office Suite.

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/8839

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

Location: Woodlands

Salary : $3000 - $3500 + Sales Incentive + Transport allowances

Working days: Monday - Friday (7.30am -5pm / 8am-5.30pm / 8.30am-6pm)

Job Responsibilities

Account Management

• Accountable for the Key Account sales performance in line with agreed and annual sales budget and performance.
• Accountable for developing and maintaining effective working relationship with account at HQ Level.
• Liaise with Key Account’s buyers for updates, promotional activation, and periodic reviews.
• Plan, execute, evaluate promotion with objective of optimising cost, sales, and volume effectiveness.
• Manage the promotion spend within the budgeted funds.
• Prepare, plan, monitor and manage promotion calendar activities and trade expenses in line with business, brand strategy.
• Coordinate with internal stakeholders (Production, Logistics, Purchasing team etc) to resolve supply chain, customer service and marketing issues etc related to retailer’s activities.

Sales Operation Management

• Manage and guide the Sales Executive in managing the Sales Team operational effectiveness.
• Ensure that Sales Executive provide updates on promotions activation and display guides in the stores with sales team through monthly internal Sales meeting together.
• Conduct monthly meeting with sales team to provide updates on forward promotional activities and related matters.
• Product/Promotion Submission.
• Responsible for product promotion proposal submission, negotiation, and execution.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Salesforce, known as the Customer Company, is committed to pioneering the future of business through the integration of AI, data, and CRM.
Our mission, grounded in core values, is to help companies from various industries forge new paths and establish meaningful connections with customers.
We also aim to empower individuals to become Trailblazers, enhancing their performance, career growth, and contributing to global betterment. If you believe in leveraging business as a transformative platform for good, Salesforce is the place for you.

As an Enterprise Account Executive for Tableau (a Salesforce Company), your role will involve engaging with both existing customers and new leads to help them get more out of their data.
You will cultivate positive and trusted relationships with key stakeholders and decision-makers, helping them adopt and scale their use of Salesforce's analytics and AI offering (Tableau, CRMA, Revenue Intelligence, Service Intelligence).

Responsibilities include:

• Build and maintain key customer stakeholder relationships to drive satisfaction at assigned accounts.
• Develop and implement long-term account strategies aligned with customer business objectives.
• Lead the end-to-end sales process, coordinating with resources such as BDR, Marketing, Sales Engineers, Salesforce Core AEs, Professional Services, Executives, and Partners.
• Thought-leadership in the Data and Analytics space
• Articulate the Tableau and Salesforce Analytics value proposition to existing and new customers.
• Drive growth & retention within assigned accounts.

Required Qualifications:

• Minimum of 10 years of enterprise sales experience in Vietnam (FSI industry and other key industries)
• Track-record of breaking into new accounts and scaling strategic engagements with existing install base accounts.
• Results driven: demonstrate a proactive, results-driven approach to seeking out and closing new business opportunities.
• Expertise in Account Planning and Strategies: Establish plans to achieve sales objectives by effectively identifying and qualifying opportunities in Singapore market.
• Proficiency in Research and Discovery: Uncover prospects’ current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
• Solutioning Skills: Develop compelling POVs that address customer needs, working closely with the Solution Architects.
• Strong Customer Communication: Engage with customers clearly and concisely through various communication methods and tools.
• Team Selling Proficiency: Collaborate with and influence account teams and partners to support deals and ensure customer success.

Preferred Qualifications:

• Excellent interpersonal and communication skills.
• Training in sales methodologies (Meddpicc).
• Ability to develop cases and service requirements, and experience working with strategic alliances.
• Fluent in Vietnamese to converse with clients in the Vietnam market

Salesforce, known as the Customer Company, is committed to pioneering the future of business through the integration of AI, data, and CRM.
Our mission, grounded in core values, is to help companies from various industries forge new paths and establish meaningful connections with customers.
We also aim to empower individuals to become Trailblazers, enhancing their performance, career growth, and contributing to global betterment. If you believe in leveraging business as a transformative platform for good, Salesforce is the place for you.

As an Enterprise Account Executive for Tableau (a Salesforce Company), your role will involve engaging with both existing customers and new leads to help them get more out of their data.
You will cultivate positive and trusted relationships with key stakeholders and decision-makers, helping them adopt and scale their use of Salesforce's analytics and AI offering (Tableau, CRMA, Revenue Intelligence, Service Intelligence).

Responsibilities include:

• Build and maintain key customer stakeholder relationships to drive satisfaction at assigned accounts.
• Develop and implement long-term account strategies aligned with customer business objectives.
• Lead the end-to-end sales process, coordinating with resources such as BDR, Marketing, Sales Engineers, Salesforce Core AEs, Professional Services, Executives, and Partners.
• Thought-leadership in the Data and Analytics space
• Articulate the Tableau and Salesforce Analytics value proposition to existing and new customers.
• Drive growth & retention within assigned accounts.

Required Qualifications:

• Minimum of 10 years of enterprise sales experience in Vietnam (FSI industry and other key industries)
• Track-record of breaking into new accounts and scaling strategic engagements with existing install base accounts.
• Results driven: demonstrate a proactive, results-driven approach to seeking out and closing new business opportunities.
• Expertise in Account Planning and Strategies: Establish plans to achieve sales objectives by effectively identifying and qualifying opportunities in Singapore market.
• Proficiency in Research and Discovery: Uncover prospects’ current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
• Solutioning Skills: Develop compelling POVs that address customer needs, working closely with the Solution Architects.
• Strong Customer Communication: Engage with customers clearly and concisely through various communication methods and tools.
• Team Selling Proficiency: Collaborate with and influence account teams and partners to support deals and ensure customer success.

Preferred Qualifications:

• Excellent interpersonal and communication skills.
• Training in sales methodologies (Meddpicc).
• Ability to develop cases and service requirements, and experience working with strategic alliances.
• Fluent in Vietnamese to converse with clients in the Vietnam market

Duties:

• Assist on-site supervisors and managers in technical and servicing management
• Input technical details into the computer system and expedite service response with supervisors
• Basic understanding of HR and Finance
• Prepare weekly and monthly reports
• Update organization chart, attendance, and manpower list
• computer literate,especially with excel
• Undertake any other duties as directed by immediate superior
• prepare,submit claim and invoice

Requirements:

• Minimum GCE N-Level
• 5.5 working days/week
• Able to work independently and possess good team spirit

Our esteemed client, an established MNC, is searching for a Account Officer :

Job Responsibilities:

• Liaise with the Operations team to ensure accurate billing charges for jobs and projects.
• Work closely with the Accounts Payable (AP) team to manage Purchase Order (POB) charges.
• Extract unbilled items from SAP and reconcile them with job details.
• Ensure all billed items for group billing are accurate and complete, verifying the correctness of charges.
• Prepare Accounts Receivable (A/R) invoices based on submitted job details from the Operations team.
• Ensure invoices are prepared in line with agreed rates in the contract or sales blanket, within 3 working days.
• Generate and send e-invoices to customers, ensuring that all necessary supporting documentation is included.
• Prepare and submit billing data, reports, and system inputs to customers as required.
• Handle customer queries or feedback regarding invoices and provide timely resolutions.
• Send Statements of Accounts to customers after the month-end A/R closing process.
• Extract and verify unbilled items in HCS AR closed orders following order completion, ensuring accurate reporting.
• Proactively follow up with customers on outstanding or overdue invoices to ensure timely payments.
• Ensure all receipts are properly recorded and supported by corresponding payment advice.
• Prepare billing-related reports to ensure completeness and accuracy in billing records.
• Ensure compliance with ISO 9001, ISO 45001, and ISO 22301 standards as part of the Integrated Management System (IMS).
• Contribute to achieving the IMS Policy and IMS objectives.

Job Requirements:

• Minimum Diploma in Accounting or related field
• Proficient in SAP and Microsoft Office applications
• At least 2 years of experience in accounting or a related field
• Willingness to travel to the Pioneer area for work assignments
  

Additional Information:

• Salary: Up to SGD 2,800 +AWS +VB (1 - 2 Months)
• Working Location: West

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

MISSION

Responsible for the retention and development of ongoing relationships between Coface and its key clients and their intermediairies in order to:

- Maximise revenue and retention of profitable clients under their “CGS portfolio”, whilst taking

into account the loss ratio and the RWE.

- Play a key role in increasing customer experience of Coface Products and therefore increasing

the customer shopping cart by selling additional services /products to existing clients.

MAIN RESPONSIBILITIES

CGS Marketing Action Plan implementation:

- Collaborate in the design and execute the Marketing Action Plan, including the action plan on CGS targets to be saturated.

- Build the Market Intelligence in the CGS segment and update the reporting tool.

Customer relationship management:

- Personally contact and secure existing customers and their intermediaries for CGS accounts via regular and proactive communication.

- Build strong customer relationships and create a sense of mutual trust and beneficial reliance with existing clients.

- Make telephone calls and in-person visits and presentations to existing customers.

- Provide good customer service by responding swiftly to queries and concerns from clients and their intermediaries.

- Consult on the most effective cover for a particular need.

- Prepare bids and price quotations.

Portfolio management:

- Be the active central point of contact of the clients and/or its intermediary.

- Deliver renewal revenue and achieve maximum sales profitability, growth and account penetration within an assigned portfolio of CGS accounts.

- Prepare sales proposals and renewal offers with the contribution of internal stakeholders: risk underwriters, commercial underwriting; for the highest possible renewal rate and a high level of client satisfaction and develop cross-selling.

- Increase profitability of existing product lines by encouraging clients to use added value services wherever possible.

- Maximise the opportunities for all product lines, thereby maximising contribution.

- Monitor and report on performance against agreed sales targets, sometimes including monitoring the performance of other sales staff.

- Demonstrate products and services to existing clients and assist them in selecting those best suited to their needs.

- Expand the existing programs in saturating them to non-insured entities of the insured group (direct approach or through intermediaries. Support other region teams in saturating their Programs.

Market knowledge:

- Ensure credibility with clients by maintaining detailed knowledge of current market conditions and competitors' products.

- Maintain a sound understanding of all Coface products and ensure the proposition is developed through all appropriate sales channels.

- Introduce new CGS programs and promote them through regular visits and frequent communications.

- Work with Marketing teams in making the most effective use of the resource for campaigns/events, follow-up the customer survey.

Communication:

- Supply management with verbal and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

-Coordinate and steer the internal stakeholders (account and sales managers, back office, risk underwriting and other experts) to ensure a timely, efficient and global service to clients within their CGS Program.

- Participate in external events organised within the Region representing the company in the best light for building new business contacts.

Underwriting savvy:

- Ensure prudent Commercial Underwriting of credit insurance business, adhering to CGS Coface standards and delegations.

- Work with underwriters to amend policies where necessary in order to meet client demand.

Risk management and compliance:

- Take joint ownership of the loss ratio with the Risk department and deliver a profitable result to the business.

- Adhere to compliance standards set by Coface and external regulators.

EDUCATION

Degree educated in Finance, Business Administration, Economics, Banking or equivalent desired

EXPERIENCE

• At least 5 years of sales or account management ideally within a credit insurance, banking, claims or factoring organization.
• Previous experience in a multicultural/international environment will be a plus.

Our client in the Machinery Manufacturing Industry is looking to hire a Account Manager.

• Driving sales growth and meeting profitability targets within the assigned territory by identify new business opportunities and manages both new and existing distributors while leading marketing initiatives to build brand awareness within the assigned regions.
• Identify and convert new business opportunities, preparing persuasive sales presentations and proposals.
• Develop and execute targeted sales plans to meet revenue and growth goals.
• Analyze customer needs and trends, recommending Tennant products and services to meet those needs.
• Train and support distributor staff in sales techniques, territory management, and customer service.
• Monitor market coverage, suggesting distributor additions, replacements, or deletions as necessary.
• Provide regular updates on market conditions, distributor development, and competitive activity to management.
• Track competitor activities and adjust strategies to maintain a competitive edge.
• Ensure comprehensive product knowledge and compliance with company policies and procedures.
• Collaborate with the marketing team on promotional activities and provide exceptional customer service.

Requirements:

• Degree
• Mininum 6 years experience in B2B or driving sales through channels (distributors) within SEA
• Experience in developing key accounts in vertical markets (Hospitality, Hospital, Airlines, Logistics, Real Estate, F&B etc)
• P&L experience an added advantage but not a must
• Strong teaching skills with experience in teaching sales and technical knowledge regarding industrial products.
• Hands-on experience and willing to perform on products.
• Demonstrates strong interpersonal and written communication skills.
• Able to travel domestically and internationally

We regret that only shortlisted candidate will be notified.

Responsibilities

• Must be able to handle Full Set of Accounts independently for 3 companies
• Handle accounts receivable and issue invoices timely
• Perform day-to-day accounting activities, maintain records & data entry
• Perform month-end closing
• Perform monthly bank reconciliations and monthly/annual stock count
• Compile and analyse financial information for Manager review
• GST preparation & submission
• Familiar with the use of AutoCount system
• Any ad-hoc duties as assigned from time to time

Job Requirements

• Diploma or degree in Finance or Accounting
• Minimum of 2 years of relevant working experience with full sets of accounts
• Good knowledge of accounting concepts and double entries
• High degree of accuracy and attention to details with an analytical acumen
• Independent, well organized, have an open mindset and a strong team player

Responsibilities

• AR / AP function and data entry
• Check and update vendor invoices
• Fax and post customer invoices
• Read and record photocopier machine meter reading
• Arrange for photocopier machine maintenance and servicing
• Handle daily outgoing postage
• Handle petty cash claims and cash reimbursement when necessary
• Ensure all cheques received are being bank in accordingly
• Prepare documents for vehicles’ inspection at JIC
• Road tax renewal
• Keep record of stationary, uniforms, safety shoes, pantry groceries and top up accordingly
• Any other ad-hoc duties assigned

Requirement

• Minimum Nitec/O level
• Computer literate
• At least 1 years working experience in accounts department

Job Responsibilities:

• Maintain strong relationship with existing clients to ensure strong customer retention base.
• Driving revenue growth in the Singapore Enterprise Resources Planning Software (ERP) market through identifying new opportunities.
• Schedule meetings to present latest updates and gather feedback from clients
• Work closely with inhouse business analysts and functional consultants to provide solution for clients' new requirements.
• Respond to quotation requests and assist with business and grant proposals.
• Ability to upsell and cross-sell company's products to existing accounts.
• Meet accounts performance KPI’s as agreed with you and management.
• Update inhouse CRM system for accounts reporting.

Qualifications:

• 2 years and above sales working experienced is preferred
• NO Working Experience Candidates are welcome too
• "Farmer" mindset and have passion for client-oriented services
• Proactive and problem-solver
• Understand the concept of customer retention and account management
• Willingness and have patience to listen to customers' feedback.
• Good presentation, communication, and written skills
• Interested applicants may apply by sending in your updated resume.We regret to inform that only shortlisted candidates will be notified.

• Position: Senior Account Executive / Accountant
• Salary: $3500 - $4000
• Location: Woodlands Link
• Working Days: 5 days Mon to Friday 8.30am to 6pm

Interested applicants can also send your resume to WA: +65 8016 4051 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Handle full set of accounts, prepare management accounts and audit schedules
• Review subsidiary accounts and analyse variance
• Liaise with external auditor on audit matters and audit schedules
• Experience in using internet banking for payment
• Ad hoc duties as assigned
• Payroll processing

Requirements:

• Minimum Degree in Accountancy or equivalent
• Min 5 years in handling full set of accounts independently
• Familiar with Microsoft 365 Dynamic Business
• Proficient in Ms Excel
• Knowledge of payroll processing with Times Payroll

Account Executive (Full Set)

Working days & hour: 5 days, Mon- Thur (9am-5pm), Fri (8am-4:30pm)

Location: Gul Drive (west area)

Salary: $3500 - $4500

Transportation provided at Joo Koon MRT
Morning : 7:40am
Evening (Mon - Thurs) : 545pm & 6:45pm
Evening (Fri): 4.45pm & 6.15pm

Key Job Responsibilities:

• Responsible for full set of accounts

• Responsible for monthly financial and analytical reports to management

• Involved in asset and inventory reconciliation

• Assist in export and import procedures

• Assist in quarterly GST submission

• Assist in annual corporate tax submission

• Involved in annual external audit

• Assist in implementation of Enterprise Resource Planning system

• Undertake additional tasks and responsibilities when required or as instructed

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Looking for an immediate starter with a minimum of 2-3 years of full set accounting experience.

Job Details:

• Contract: 3 year
• Location: West - Namly Avenue (nearest MRT : Sixth Avenue)
• Working Hours: Mondays to Fridays: 8.30 am to 5.30 pm (Wednesday : 8.30 am to 6.00 pm)

Job description:

Financial Reporting/ Closing:

• Manage the general ledger (including posting journal entries, maintaining chart of accounts, and accurate transaction coding)
• Conduct regular GL account reconciliations to validate balances and promptly rectify any disparities.
• Assist in closing of accounts as assigned, including preparation of monthly financial reports and supporting schedules.
• Prepare accurate and timely financial reports for internal and external stakeholders.
• Assist in gathering financial information requested by internal/external auditors and regulators.
• Monitor and assess the impact of financial trends on the organization’s financial stability.
• Collaborate with cross-functional teams to gather financial data and ensure completeness and accuracy in reporting.

Control and Compliance:

• Ensure compliance to financial regulations and adherence with local and international accounting standards.
• Establish and maintain robust financial controls to safeguard company assets and ensure compliance with policies and procedures.

Tax Planning and Compliance:

• Ensure accurate and timely preparation of tax returns.
• Collaborate with tax advisors to optimize the organization's tax position.

Ad Hoc Projects:

• Participating in special projects and initiatives as assigned, such as, system implementations, or process improvement.
• Support development and maintenance of an efficient financial system.

Qualifications:

• Full set accounting knowledge is required
• Minimum diploma in accounting (with at least 2 to 3 years working experience in education and charity sector would be preferred)
• Strong understanding of financial regulations, accounting principles, and financial analysis.
• Team-oriented individual with resourcefulness and effective communication skills.
• Process strong analytical skill, meticulous and able to work independently.
• Proficient in financial software and Microsoft Office Suite.

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/8839

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

About Company:
Our client is a MNC. The company is a leading third-party logistics provider dedicated to providing logistics solutions to their client's complex logistics challenges. Their business including provides warehouse solution and storage, international shipping services and container trucking, customs clearance, declaration and so on.

Job Description:
- Control and command of the day-to-day operation performance of the department.
- Manages all accounting functions (GL, AR, AP, and inter-co balances, transactions and cash-flow, etc.) and prepares reports and statistics detailing financial results.
- Establishes and maintains accounting practices to ensure accurate and reliable data necessary for business operations.
- Ensures the preparation of financial statements in accordance to establish accounting standards and statutory requirements.
- Prepare statutory report and liaise with auditors and company secretary, and tax agents.
- Company budget planning.
- Inter-departmental support, communication and co-operation
- Ensure compliance with accounting policies and regulatory requirements.
- Support ad-hoc projects as and when required.

Job Requirements:
- Bachelor's degree or equivalent experience
- At least 3 - 5 years' of relevant experience
- Organized and able to multi-task
- Strong verbal and written communication skills
- Those with supervisory/leader experience is preferred

Compensation:
- Location: Paya Lebar (Nearest MRT: Tai Seng)
- Working hour: Monday to Friday 9am to 5.30pm

Job Location : East

Industry : Aerospace / Aviation

Reporting to the Customer Service Director, this position requires the key account manager to develop long-term relationships with the assigned customers as well as connecting with key business executives and stakeholders. The position will also liaise with customers, internal cross-functional teams and business units to fulfil customer requirements by providing excellent technical, logistic support and product quality.

Job Responsibilities

• Develop and maintain close customer relationships through frequent contacts, face-to-face meetings and on-site visits.
• Understand customer requirements through frequent interface and communicate them internally within our organisation.
• Manage contractual programmes:
• Liaise with customers on scheduling for landing gear removal/change, shipment, shop processing, and on collection of back-to-birth documentations.
• Work closely with Commercial Customer Service Executives (CCSE) and Value Stream Managers (VSM) to ensure strict adherence to contractual terms and conditions.
• Update the Contract Summary Database to capture customer requirements.
• Liaise with customers if deviations are required to meet critical deliveries.
• Advocate as the Voice of the Customer (VOC) and work closely with Operations to meet customer requirements.
• Monitor customer satisfaction through several mechanisms, such as Net Promoter System (NPS), Customer Dashboards and Rolling Action Item Lists (RAIL).
• Manage the RAIL process for accurate recording of issues and customers complaints, and work diligently with relevant stakeholders to ensure timely response, action completion and issue resolution/closure to improve customer satisfaction.
• Liaise with customers on rotable support – planning, quotes, payments, core gear returns, and help to resolve potential obstacles downstream.
• Leadership skills to work with the Value Stream teams, especially in collaborating with the CCSE on customer communications.
• Support the Customer Service Director with rotable planning and asset management.
• Participate in Continuous Improvement programmes and initiatives.
• Participate actively in contributing to Health, Safety and Environment (HSE) development and improvement.
• Any other duties as assigned.

Job Requirements

• A comprehensive understanding of the MRO business environment and its commercial drivers & customer needs.
• Demonstrate adaptability and savviness in customer interaction and in resolving unexpected issues on short notice.
• Ability to inculcate a strong customer-centric mind-set within cross-functional teams to meet and exceed customer expectations.

Responsibilities:

• Address customer inquiries and requests, ensuring their needs are met promptly and effectively.
• Build and maintain trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
• Deliver exceptional day-to-day customer service to maintain high levels of customer satisfaction.
• Collaborate regularly with internal teams to discuss progress, identify business improvement opportunities, and fulfill customer needs.
• Generate and present progress reports for clients and internal management.
• Clearly communicate the progress of monthly and quarterly initiatives to stakeholders.
• Forecast and track key account metrics to ensure alignment with business goals.
• Identify opportunities for upselling, cross-selling, and renewals, and communicate these to management.
• Work with the Sales team and management to onboard new customers and develop relationships with existing customers.

Requirements:

• Hold a diploma or degree in a relevant field.
• Possess a minimum of 2 years of experience specifically in IT (SI) sales functions.
• Have extensive experience in IT cybersecurity, network, or infrastructure sales and marketing.
• Strong knowledge of network and cybersecurity in the enterprise and government sectors, as well as familiarity with the local IT market.
• Demonstrate exceptional networking and interpersonal skills.
• Self-motivated and able to thrive in a results-driven environment.

Interested candidates who wish to apply for the advertised position, please click on the apply button

EA License No: 96C4864

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Assistant Account Manager (Sales-Focused) is responsible to support the Account Manager in managing client relationships and ensuring account satisfaction. This involves assisting with client enquiries, preparing sales presentations, and processing orders. The role includes administrative duties like scheduling meetings and maintaining accurate records. Additionally, the Assistant Account Manager will help to analyse client data, prepare performance reports, and identify opportunities for growth while building and maintaining strong client connections.

RESPONSIBILITIES

• Provide direct support to the Account Manager in all aspects of client management.
• Handling Enquiries, Pre-Qualifications, making Offers and concluding Sales contracts
• Set up order confirmations and purchasing contracts.
• Establishes and maintains relations with new and existing clients, markets.
• Conduct sales and BD activities to meet objectives
• Thinks up and proposes innovative and client-oriented solutions.
• Gather and analyse data related to client accounts and prepare performance reports.
• Identify areas for growth or improvement in account strategies and collaborate with the Account Manager on implementation.
• Build and maintain strong relationships with clients to ensure high levels of satisfaction and account growth

Qualification

Diploma in Sales/Marketing and/or Mechanical Engineering

Experience

• Commercial experience and understanding of B2B processes.
• Good command of English language
• Knowledge and understanding of our markets and products
• Knowledge of MS Office

General Skills & Attributes

• Strong verbal and written communication to effectively interact with clients and team members.
• Ability to manage multiple tasks and deadlines efficiently, prioritizing workload appropriately.
• Ensuring accuracy in order processing, data analysis, and record-keeping.
• Being proactive and capable of finding effective solutions to client or project challenges.
• Proficient in analysing data, interpreting client needs, and identifying opportunities for growth.
• Being flexible and able to adjust to changing client demands or project requirements.
• A focus on understanding and fulfilling client needs to ensure satisfaction and build long-term relationships.

Key Account Executive (FMCG)

Location: Woodlands

Salary : $3000 - $3500 + Sales Incentive + Transport allowances

Working days: Monday - Friday (7.30am -5pm / 8am-5.30pm / 8.30am-6pm)

Job Responsibilities

Account Management

• Accountable for the Key Account sales performance in line with agreed and annual sales budget and performance.
• Accountable for developing and maintaining effective working relationship with account at HQ Level.
• Liaise with Key Account’s buyers for updates, promotional activation, and periodic reviews.
• Plan, execute, evaluate promotion with objective of optimising cost, sales, and volume effectiveness.
• Manage the promotion spend within the budgeted funds.
• Prepare, plan, monitor and manage promotion calendar activities and trade expenses in line with business, brand strategy.
• Coordinate with internal stakeholders (Production, Logistics, Purchasing team etc) to resolve supply chain, customer service and marketing issues etc related to retailer’s activities.

Sales Operation Management

• Manage and guide the Sales Executive in managing the Sales Team operational effectiveness.
• Ensure that Sales Executive provide updates on promotions activation and display guides in the stores with sales team through monthly internal Sales meeting together.
• Conduct monthly meeting with sales team to provide updates on forward promotional activities and related matters.
• Product/Promotion Submission.
• Responsible for product promotion proposal submission, negotiation, and execution.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

The Account Manager will be responsible for managing and implementing digital transformation strategies aligned with our clients' business goals. This person will be the primary point of contact with clients and will be responsible for their projects. He/She will need to foster a strong working relationship internally with the creative/production team as well as externally with clients on the approval of campaigns and contents. The ideal candidate has to be agile, disciplined, highly motivated and has a native understanding of digital resources to deliver the best for the clients.

The Account Manager will be a key point of contact for clients, in-house production team and external vendors (if any). They must have the ability to create or act on new opportunities and maintain strong, influential, and collaborative relationships with both clients and colleagues.

The ideal candidate is has to be agile, creative, disciplined and highly motivated to deliver the best for the clients. He/she is passionate about creative and social media marketing, and has a comprehensive understanding of how emerging trends and social platforms can value add to a brand’s digital media channels.

Responsibilities and Duties

• Own, strategize, plan, create, schedule and distribute content with boosted posts and paid media; Optimize ad spends daily to achieve maximum efficiency for ad spend globally
• Forge strong relationships with clients and be the primary point of contact for key activities
• Collaborate with internal marketing and content/production teams to generate advertising assets including video, graphics, ad copy, and landing page URLs in order to create and deliver best-in-class social media and content-driven campaigns for our clients
• Point of liaison with clients on approval of campaigns and content; understanding their changing needs and adapting our approach to social media management for them accordingly
• Manage advertising calendars and project-manage advertising materials
• Deep-dive into social media analytics in order to gather actionable insights and generate monthly reports
• Manage the community and monitor online conversations; monitor SEO and web traffic metrics
• Traffic ad campaigns and build in ad serving platforms (Ad Manager, google analytics etc)
• Conduct A/B tests in ads to understand contributing factors that drive the business forward
• Stay up-to-date on industry changes to ensure our clients are always ahead of the curve on digital and social trends

Qualifications and Skills

• Strong knowledge of Ad management platforms (Meta, Google, TikTok) and experience in running ad campaigns
• Minimum 2 years experience working directly for an advertiser, agency, ad tech or social media platform
• Excellent written and verbal communication skills; effectively communicate with internal stakeholders at all levels of the organization, vendors and team members
• Ability to create compelling ad copy specific to the identified target audiences
• Superior collaboration and teamwork skills; experience working with cross-functional teams
• Project management experience and adaptability: Ability to re-prioritize while operating within a fast paced environment, while continuously maintaining attention to detail, establishing priorities and meeting deadlines
• Must be a positive, hardworking and self-motivated person
• Intermediate level in MS office software (Excel, Powerpoint) and/or Google for Work products (Google analytics, Sheets, Slides) and data analysis tools (MySQL)
• Bachelor’s Degree preferred by not essential

· Provide front-desk service duties, such as handle incoming calls, attend walk – in visitors, handle incoming mails and fax, handle incoming and outgoing courier services including transmit the documents items from office to site by mail or courier.

· Manage and up-keep overall cleanliness and tidiness of office areas including ordering of office/site stationaries, supplies, coordinate air-conditioning services, printer services.

· Managing administrative tasks such as filing, typing, copying, binding and scanning.

· Maintaining records, updating paperwork, and documenting procedures as per the requirement of an organisation.

· Assist with preparing payment certificates

· Process employee expense reimbursements.

· Assist in accounting matters such as matching of PO, DO, invoices, documentation and filing.

· Assist in purchasing matters.

· Provide other admin or general office support duties as needed.