Join Our Team: Corporate Gifts Sales Recruitment Introduction: We're a leading provider of premium corporate gifts, seeking talented and driven sales professionals to join our team. As a sales representative, you'll play a vital role in helping us expand our client base and grow our business.

Job Summary: We're looking for results-driven sales professionals who can identify and capitalize on new business opportunities. As a corporate gifts sales representative, you'll be responsible for:

• Developing and executing sales strategies to meet and exceed targets
• Building and maintaining strong relationships with existing and potential clients
• Identifying and pursuing new business opportunities through cold calling, networking, and referrals
• Collaborating with our design and production teams to create customized gift solutions that meet clients' needs
• Providing exceptional customer service and ensuring timely delivery of orders

Requirements:

• 2+ years of sales experience, preferably in a related industry (e.g., promotional products, corporate gifts)
• Proven track record of meeting and exceeding sales targets
• Excellent communication, negotiation, and interpersonal skills
• Ability to work independently and as part of a team
• Strong problem-solving and time management skills
• Familiarity with CRM software and sales tools

What We Offer:

• Competitive salary and commission structure
• Opportunities for career growth and professional development
• Comprehensive training program to ensure your success
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance

Job Description

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.Our SMB Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and decision-makers within their patch, and become natural at helping customers realize value from their Salesforce investments.You will use your new business development skills to develop opportunities, through both warm leads and whitespace prospecting for the Philippines market.

Responsibilities :

• Lead a dedicated customer set (region or vertical) in the SMB space being responsible for the full sales cycle. You coordinate several sales projects simultaneously and are fully responsible for your customer.
• Own the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business, while growing existing accounts.
• Use your solution selling expertise to respond efficiently to customer needs and identify business potential to create a strategic, long-term partnership with your customers.
• Strengthen client relationships through regular engagement and face-to-face meetings
• Prioritise and lead industry events and user groups to generate market interest.
• Work in partnership with our team of Business Developers, Pre-sales, and Marketers for all sales leads and sales opportunities.
• Building account strategy and territory plan for the Philippines Market

Required Qualifications:

• Proven track record of success in full cycle sales
• Experience in the Philippines market with a track record of success.
• Fluent in Tagalog to converse with clients in the Philippines.
• Credibility at all levels and evidence of building positive relationships internally and with the customer.
• Effective communication skills with the ability to build influential relationships and deliver results in a cross-functional environment.
• Successful history of net direct new business sales, proving consistent delivery against targets.
• High motivation, resilience and ambition to build a career at Salesforce.

We are seeking a motivated and customer-focused Account Executive to join our Japanese Sales Team in Singapore. The successful candidate will play a pivotal role in managing and expanding relationships with our Japanese clients, ensuring their satisfaction, and driving business growth. The ideal candidate should be fluent in Japanese (both spoken and written) and have strong interpersonal and organizational skills.

What You'll Do

• Act as the primary point of contact for Japanese clients, providing exceptional support and fostering strong, long-term relationships.
• Understand client needs and collaborate with internal teams to deliver tailored solutions.
• Oversee the day-to-day operations of client accounts, ensuring timely delivery of services and resolution of any issues.
• Provide regular updates to clients regarding project status, new offerings, and market trends.
• Promoting the expansion of business with existing clients.
• Understanding of the client’s business and solid knowledge of the competitive market in which the brand operates.
• Assist the Japanese Sales Team in managing the sales pipeline and achieving revenue targets.
• Prepare proposals, sales presentations, and contracts in Japanese.
• Follow up on leads and opportunities to close deals effectively.

Who You Are

• Bachelor degree in any discipline.
• Fluent in Japanese (spoken and written) to effectively communicate with Japanese clients.
• Proficiency in English to collaborate with internal teams and clients outside Japan.
• At least 1-2 years of experience in sales / account management in digital marketing, influencer marketing or e-commerce business, with a track record of managing and growing client accounts, preferably with Japanese clients.
• Solid knowledge of digital tools & channels.
• Result-driven and have a good sense of responsibility as well as a strong enthusiasm.
• Excellent organization and documentation skills (MS Word, Excel, PowerPoint, task management systems).
• Comfortable with a fast-paced environment with ability to catch up on information quickly and flexibly in the face of change.
• Excellent communication skills and stakeholder management skills.
• Good working attitude with a positive growth mindset to learn and progress.

Why You'll Love It

• Competitive salary
• Performance review
• Performance bonus
• Annual Paid Leaves
• Work in professional and dynamic environment
• Good chance to explore new trends in a digital market
• Opportunity to learn most advanced advertising technology platforms

About our client: Our client is in the Utilities industry.

About the role: This role will be based in either Singapore or Taiwan and will require travel across several Asian countries, primarily Taiwan, Singapore, Japan, South Korea, Hong Kong, and China.

1) Market Management

• Owner of the development of the ME market for the zone and the zone ME Strategic KA’s regional leadership as relevant
• Liaise with Group GMD (Group Market Director), adapt to local/zone context the Group’s operating model
• Organize zone C-level meetings with ME Strategic Accounts
• Active survey and knowledge on the ME Market and Key Players’ needs and solutions developed (Competitors watch). Ensure the right timed go-to-market testing of the Innovation topics with well selected ME Key Accounts
• Define and develop solutions (across all portfolio of solutions & business models: water - including water technologies, energy, waste management) that could answer or/and anticipate the market/clients’ needs and trend with the support of the technical/marketing teams

2) Key Accounts Management

• Management of the Zone’s ME Strategic Key Accounts/Prospects (client stakeholders mapping, engagement & networking, anticipate the clients’ needs and trend, develop long-term innovative partnership…)
• Coordinate commercial response to solicited and unsolicited market opportunities
• Establish the stakeholders mapping of the Clients and their clear decision making process (technical, economic and business buyers)
• Establish a clear competition landscape
• Establish the first commercial contact, propose and test different solutions with the clients and eventually coordinate the transition to the project team while remaining part of the project team and the owner of the commercial actions.

About you:

• Bachelor’s Degree (min) or Master, preferably with technical or/and commercial background
• At least 10-15 years of experience working for a leading company in the Microelectronics industry, with preferably the experience in Asia and in Strategic Planning, Commercial Development, Marketing, Strategic Partnership, Operation…
• Able to travel in Asia for short periods on mission
• Leading commercial Knowledge of the ME Market Drivers and Key players, familiar with ME manufacturing processes and supply chain environment
• Own or/and able to build up and develop a strong commercial network at all levels, including C-Level relationship within the ME industry and clients in Asia
• Commercial experience for unsolicited proposal
• Familiarity with managing multi-stakeholders projects, including the corporates
• Experience of being a critical resource within a multidisciplinary project team
• Commercial mindset with high creativity based on market and client demands
• Quick Learner and curious to learn, especially with regard to the company's business (business models, water-energy-waste management solutions and values proposition…)
• Empathy, Open minded, team player
• Able to work in multi-disciplinary and multi-cultural environments
• Good communication skills, strong team spirit and high performance achiever
• Highly self-motivated to achieve a successful career in business development
• Ability to work with remote and matrix management’s requirements and constraints
• Ability to manage multiple projects across countries, Business Units and with different stakeholders both internal and external.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License No: 94C3545

EAP Name: Kimberly Wong Pik Kiun

EAP Reg. No: R1984508

Job Responsibilities: • Submit of e-claims through the Mediclaim portal in accordance to the Medisave Regulations • Update the Medisave summary file on the submission and status of claims • Check and ensure claims payment from various institutions are tally with no discrepancies and follow up with relevant parties on any claim issues • Issue of final bill or cheque refund to relevant parties • File and organize all related documents, ensure accuracy and done in a timely manner • Handle of all emails and calls on claim enquiries • Maintain prompt communication with both internal and external parties • Provide the required support with the objective of providing quality claim service experience • Any other duties assigned by the Management

Requirements: • Possess e-filing claims processing experience in healthcare industry would be advantageous • Proficient in MS Office • A team player and able to work independently • Good communication and interpersonal skills • Able to multi-task and work under tight deadline in a fast-paced environment • Organized and has an eye for det

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Company Description (https://www.karieragroup.com.sg/)

Kariera Group is a dynamic corporate group operating in the European and Asian markets, with a vision to become a global organization that provides end-to-end talent acquisition solutions to help employers find, hire and onboard great talent, and helps job seekers build new skills and progressive careers as the modern world of work changes. Kariera Group offerings in Singapore includes niche portals BrightSparks, BrightMinds and JobsCentral Learning as well as career portal JobsCentral. Kariera Group Singapore also provides a holistic suite of recruitment softwares, Employer Branding Solutions and Executive Search that helps facilitate an end-to-end ecosystem.

Role Description

This is a full-time on-site role for an Account Manager at Kariera Group in Singapore. The Account Manager will be responsible for hunting new business, managing existing client accounts, building strong relationships, understanding client needs, and providing exceptional customer service on a day-to-day basis. This role will be focused on selling Brightsparks ( https://brightsparks.com.sg/) products and services to Govt, Large MNCs and Overseas Universities.

Responsibilities:

1. Prospecting and Lead Generation:

• Proactively identify and engage potential customers through diverse channels.
• Conduct comprehensive market research to pinpoint new leads and foster business growth.

2. Client Acquisition and Sales:

• Present and advocate for our products/services to prospective clients.
• Develop and sustain a robust sales pipeline to consistently achieve and surpass sales targets.
• Clearly communicate the value proposition of our offerings and negotiate terms to successfully close deals.

3. Account Management and Relationship Building:

• Establish and sustain strong relationships with existing clients.
• Comprehend clients' needs and objectives to provide customized solutions, maximizing client satisfaction.
• Collaborate with cross-functional teams to ensure client needs are met and projects are executed seamlessly.

4. Cross-selling and Upselling:

• Identify opportunities to upsell and cross-sell additional products or services to existing clients.
• Educate clients on new features or offerings that align with their evolving business objectives.

5. Sales Reporting and Analysis:

• Maintain meticulous records of sales activities, customer interactions, and ongoing deals.
• Analyze sales data to identify trends, opportunities, and potential areas for improvement.

Requirements:

Education:

• Minimum Diploma in Business, Marketing, or a related field.

Experience:

• 3 to 5 years of proven success in sales, preferably within a B2B environment.

Skills:

• Proficient in sales, negotiation, and communication.
• Ability to establish and sustain effective client relationships.
• Strong MS Office skills, particularly in Excel and PowerPoint.
• Previous experience selling into government agencies and educational institutions is advantageous.
• Prior experience in media sales, both digital and print, is a plus.
• Proven success in prospecting and lead generation.
• Results-oriented with a focus on achieving and surpassing sales targets.
• Ability to work independently and collaboratively within a team.
• Excellent time management and organizational abilities.

Preferred Qualities:

• Adaptability: Ability to seamlessly transition between hunting and farming tasks in a dynamic sales environment.
• Resilience: Capacity to maintain motivation and focus in a challenging sales landscape.
• Innovative Thinking: Creative approach to problem-solving and identification of unique sales opportunities.

Job Summary

Take full responsibility for Sales and Business Development on Key Accounts within an assigned area to meet sales target.

Job Duties and Responsibilities

• Maintaining and strengthening relationships with key account customers.
• New business and new customer development.
• Managing, interpreting, and coordinating key account customer requirements accurately.
• Be responsible for sales result, including sales revenue, A/R, customer satisfaction etc.
• Draft the strategy for key account sales and service.
• Develop and strengthen the relationship with key account customers.
• Organize sales and service activities aimed at key account customers.
• Prepare integrated sales proposals and quotations globally for multinational customers.
• Build up good and long-term relationships with focused accounts.
• Prepare and conduct product presentations, product demonstrations and participate in marketing and promotional activities.
• Take full responsibility for incorporating customer suggestions for improving current products and services, as well as for considering ideas for new products and services.
• Participate in improving customer satisfaction and cultivate a competitive mindset by identifying and communicating to management the needs and requirements of customers and competitor activities.
• Share products knowledge and gained experience with customers and other employees through knowledge sharing sessions, customer training sessions, etc.
• Work as a team with other colleagues in other divisions, departments, and inter-branch offices.
• Participate and take on additional assignments and projects as required.
• Work closely with regional managers to develop and record applications.
• Compile reports on account progress, goals, and plans for business forecasts.
• Research market demand and competition information.

Requirements

• Bachelor's degree in Engineering (Electrical Engineering) or a related field.
• 5-7 years of work experience as a Sales Engineer/Representative in the sales of electronics components or related industries.

Preferred Skills and Abilities

• Creative, Enthusiastic, hands-on self-starter.
• Proficiency in English.
• Strong Proficiency in MS Office Applications (Word, Excel, PowerPoint)
• Preferably with valid driving license.
• Good Attendance and Self-Motivation.
• Strong negotiation and presentation skills
• Excellent customer service and service-oriented mindset

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Job Description:

1. Schedule and assign specific duties/roles to cleaners and lead team members to perform cleaning activities. Ensure cleaners adhere to the cleaning standard and procedures.

2. Experience in operating cleaning machines such as scrubbers, hi-jet, etc.; and providing training to cleaners when necessary.

3. Control and monitor the usage of cleaning materials to avoid or minimize waste and/or misuse.

4. Daily report to operations manager on the job site situation

5. Help operations manager and be the first contact person to handle any complaints and feedback from Clients.

6. Any other duties assigned by operations manager.

Job Requirements:

1. At least 2 years' experience in a similar role in the cleaning sector.

2. Hardworking attitude, able to work at height and move 20 Kgs of weight.

3. Able to work overtime including weekends and public holidays; willing to alternate between Night and Day shift when required.

4. Will and able to work at island-wide locations at short notice.

5. Able to use simple Office Software and willing to undertake paperwork duties as well.

6. Good attitude and hard work. Must be physically fit.

7. Long hour standing jobs.

8. Can communicate in English & Mandarin.

Strategic accounts managers build and maintain strong relationships with key business clients. You will regularly communicate with clients, resolve client queries, and increase revenue by promoting product innovation. You also will collaborate with sales teams to generate sales leads, including up-selling and cross-selling PointStar’s various products. The Strategic Account Manager is responsible for achieving sales quota and assigned strategic account objectives.

Job Descriptions:

1. Maintain key relationships with strategic accounts.
2. Build relationships with C-level decision-makers as well as other stakeholders.
3. Identify opportunities for upselling and cross-selling.
4. Maintain the level of business with existing customers.
5. Understand their business directions and integrate our digital transformation offerings into their strategic plans.
6. Have prior experience in IT infrastructure sales, managed services,
   analytics, and AI.
7. Work together with technical account managers and pre-sales to
   achieve outcomes.
8. Regularly meet with our strategic clients and update them on new updates in products and plan form implementation if required.
9. Participate in internal weekly/monthly meetings for team enhancement, and new business strategy.
10. Handle renewals, upsells, and upgrades.
11. Ability to pitch new projects and influence new projects.

Requirements:

1. Having experience in B2B sales in a related industry is advantageous.
2. Having experience in IT infrastructure sales, managed services,
   analytics, and AI is preferred.
3. In-depth knowledge of client relationship management strategies.
4. Superb interpersonal, communication, and collaboration skills.
5. Great problem-solving and analytical abilities.
6. Excellent organizational and time management skills.

Responsibilities:

Key parties you would work with would include but not limited to:-

To identify and develop new business opportunities through sourcing, negotiating and winning channel partners to generate effective revenue.

To develop and execute sales strategies to achieve assigned revenue and profit targets.

Proactively develop and manage channel partners to grow and develop business relationship and business opportunities.

To establish and maintain good working relationships with channel partners and personnel within the organization.

Recommend and execute joint activities with channel partners in support of business/sales/marketing objectives and target.

Manage enquiries, feedback and any other sales/operational issues.

Work with Finance to manage account receivables and ensure smooth billing protocols and healthy ARs of channel partners.

Candidate requirements:

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, or Degree in Computer Science/IT or any field.

At least 1 year working experience in the relevant industry.

Ability to exercise initiative, judgment and priorities workloads as well as capacity for teamwork with a pressured and busy environment with multiple projects running at one time.

Strong interpersonal and communications skills with excellent presentation skill.

Good verbal communication skill.

Aggressive, result-oriented and a good track record of meeting sales target and objectives.

Outspoken, sociable, self motivated, enjoying meeting new people and cultivating business relationship and rapport.

Must be willing to travel and possess own transport for work related activities.

Job Description:

1. Schedule and assign specific duties / roles to cleaners and lead team members to perform cleaning activities. Ensure cleaners to adhere to the cleaning standard and procedurer.

2. Experience of operating cleaning machines, scrubbers, hi-jet, etc; and provide training to cleaners when necessary.

3. Control and monitor the usage of cleaning materials to avoid or minimizewaste and/or misuse.

4. Daily report to operations manager onthe job site situation

5. Help operations manager and be thefirst contact person to handle any complaints and feedbacks from Clients.

6. Any other duties assigned by operations manager.

Job Requirements:

1. At least 2 years' experience in similar role in cleaning sector.

2. Hardworking attitude, able to work atheight and move 20 Kgs of weight.

3. Able to work overtime including weekends and public holidays; willing to alternate between Night and Day shift when required.

4. Able to float to work in island wide locations.

5. Able to use simple Office Software and willing to undertake paperwork duties aswell.

6. Good attitude and hard working. Must be physically fit.

7. Long hour standing jobs.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Key Responsibilities

1. Operations CoordinationManage day-to-day operations, including vessel arrival/departure schedules and service requirements.
   Liaise with port authorities, agents, and service providers to ensure seamless execution of services.
   Oversee bunkering, provisioning, and other service arrangements as required.
   
2. Client ManagementAct as the main point of contact for vessel masters and clients, addressing queries and concerns promptly.
   Ensure all services are delivered in line with client expectations and contracts.
   Maintain strong relationships with existing clients and identify opportunities to enhance satisfaction.
   
3. Documentation and CompliancePrepare and review shipping documentation, including manifests, bills of lading, and port clearance documents.
   Ensure compliance with local and international maritime regulations and company policies.
   Maintain accurate records of services provided and costs incurred.
   
4. Cost Control and ReportingMonitor expenses related to vessel services and ensure cost-effectiveness.
   Prepare and submit operational reports, including cost analysis and service summaries.
   Assist in budget preparation and performance tracking.
   
5. Stakeholder EngagementBuild and maintain positive working relationships with port authorities, customs officials, and third-party vendors.
   Coordinate with internal teams such as procurement, finance, and operations to ensure efficient service delivery.
   

Qualifications and Skills

• Bachelor’s degree in Maritime Studies, Logistics, or a related field (or equivalent experience).
• Knowledge of marine and shipping operations, including port regulations and vessel requirements.
• Strong organizational and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills to interact effectively with diverse stakeholders.
• Proficiency in relevant software, including MS Office and maritime logistics systems.
• Ability to work under pressure and in a fast-paced environment.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What’s your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Cantonese to liaise with customers in Hong Kong.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Chinese to support customer in Greater China.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Job Description:

1. Schedule and assign specific duties / roles to cleaners and lead team members to perform cleaning activities. Ensure cleaners to adhere to the cleaning standard and procedurer.

2. Experience of operating cleaning machines, scrubbers, hi-jet, etc; and provide training to cleaners when necessary.

3. Control and monitor the usage of cleaning materials to avoid or minimizewaste and/or misuse.

4. Daily report to operations manager onthe job site situation

5. Help operations manager and be thefirst contact person to handle any complaints and feedbacks from Clients.

6. Any other duties assigned by operations manager.

Job Requirements:

1. At least 3 years' experience in similar role in cleaning sector.

2. Hardworking attitude, able to work atheight and move 20 Kgs of weight.

3. Able to work overtime including weekends and public holidays; willing to alternate between Night and Day shift when required.

4. Able to float to work in island wide locations.

5. Able to use simple Office Software and willing to undertake paperwork duties aswell.

6. Good attitude and hard working. Must be physically fit.

7. Long hour standing jobs.

• Manage Daily Accounting functions like Accounts Payable (AP), Accounts Receivable (AR), reconciliation and Fixed Assets Management
• Follow up and process payment for supplier invoices
• Prepare general accounting reports/cash flow
• Ensure all expenses are entered in accounting system on a timely manner
• Assist in month-end closing
• Prepare and compile accurate accounts reports
• Assist to calculation of vehicle expenses report
• Other ad-hoc tasks as assigned