You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Through its Global Commercial Payments division, American Express offers a suite of payment and lending products that help businesses and organizations of all sizes gain financial savings, control and efficiency. Global Commercial Payments provides solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.
The Strategic Account Development Manager is responsible for developing and implementing strategic business plans to drive growth and ongoing value to corporate customers.
- The role is focused on identifying growth opportunities within existing portfolio, achieving portfolio growth targets and ensuring the highest level of customer service for our clients.
- Proactively manage an effective pipeline; identify growth and expansion opportunities
- Responsible to achieve and exceed individual goals and targets
- Operate effectively in a matrix organization with the ability to influence and collaborate with multiple stakeholders to drive results
- Trusted advisor to the customers and be the primary business development liaison with internal key stakeholders
- Develop and implement strategic plan based on in-depth knowledge of customers’ business objectives, industry benchmarks, macro economic trends and market landscape to drive account growth and retention
- Effectively deploy American Express data, resources and tools to articulate American Express differentiated value proposition
- Ensure American Express value is aligned with customers’ goals and objective to deliver positive customer experience and advocacy
- Drives business success through shared expertise in highly collaborative approach
- Team player, results oriented, self-starter who displays growth mindset and initiative
This role may be subject to additional background verification checks.
- 5-7 years of account management/ sales experience
- Strong Sales & Business Development experience, B2B selling expertise, Presentation & Negotiation skills
- Very strong financial acumen B2B sales experience Strong communication skills and a will to win
- Strong aptitude towards developing, retaining and strategically growing portfolio of existing customers
- Structured methodology to account development and demonstrated experience of interacting at C level
- Ability to collaborate and influence internally and externally
- Experience in developing and executing a successful sales strategy
- Ability to interpret financial data and using the same effectively for client negotiations
- Good listening and questioning skills to uncover complex customer needs
- Strong communication skills
- Prior understanding of the Commercial Card business is preferred
Please note, salary increases in case of a lateral move are provided only on an exception basis and in line with compensation guidelines.
Compliance Language
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
