We are looking for a Regional Account HSSE Lead for one of our prestige investment bank clients.
About JLL
We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.
As a business of around 40,000 people in more than 80 countries, with many more contractors and vendors working under our direction, JLL’s Work Dynamics business has substantial and diverse HSE responsibilities and obligations. These apply in our own workplaces and in the portfolio of client space we manage.
JLL takes these responsibilities seriously. In 2018, we launched our global sustainability leadership ambition, Building a Better Tomorrow, a core part of our corporate strategy. HSE is an intrinsic part of Building a Better Tomorrow, with explicit safety goals built into the global sustainability targets.
We employ more than 400 HSE specialists across our Work Dynamics business. Our primary areas of safety focus are in our Facilities Management and Project & Development Services. Until now, our HSE management has been built around local and regional structures. However, with the increasing globalization of our client base, we are now seeking to centralize our HSSE teams and create a strong HSSE platform, to provide strategic and operational direction for our HSSE performance and drive the global consistency and excellence our clients and shareholders demand and our people deserve.
If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!
Role Purpose
The role is responsible for delivering the compliance and health & safety scope within JLL’s overall scope of service to our Client for a portfolio of corporate real estate and colocation data centres.
This role’s responsibilities include developing the compliance platform, evaluating all current and new compliance regulations, reviewing company processes, and leading training sessions
The Regional Account HSSE Lead will be responsible for implementing and managing HSSE for one of the JLL’s WD Client accounts. The most important objective of this role will be ensuring that our clients, our employees and sub-contractors return home safely at the end of their working day.
The role is highly visible, and the work is fast-paced. The successful candidate must ensure that critical stakeholders, such as employees and clients, receive timely, relevant information and appropriate counsel for HSSE Matters. They must have an acute eye for HSSE risk and be able to foster as strong culture health and safety and deliver world class HSSE results, improved productivity and flawless execution.
As a member of the WD HSSE team they will support the implementation of the JLL HSSE strategy, and the role reports directly to the Regional Operations Director
Other key stakeholders include the account leads for regional Operations leads, account country leads, Engineering, Risk & Compliance, Finance, HR, Projects and Client Corporate Real Estate Team leads.
What this job involves
Performance
- Implement JLL WD HSSE strategic objectives and bring them to life for the account , ensuring effective operational relevance.
- Driving implementation of a property compliance platform, focussed on essential statutory requirements & safety compliance requirements, that provides a real time status across the portfolio
- Direct, prepare, and/or monitor monthly, quarterly, and annual reporting requirements.
- Work with 3rd party compliance consultants to develop statutory requirements applicable for the portfolio and perform quality assurance checks of the compliances in place
- Coordinate building inspections to verify compliance status
- Developing tools and resources for the account team to use to ensure compliances are always maintained
- Direct review of tenant certifications/re-certifications and all related paperwork.
- Direct review of periodic and prompt audit response to regulatory agencies and auditors.
- Maintain up to date knowledge of all legislation and regulations for the portfolio
- Ensure construction through to operational building compliance requirements have been achieved and secure documentation
- Manage and reduce operational risks across the account by providing guidance and advice on health and safety risk management at all levels.
- Provide technical advice on relevant HSSE issues and communicate notifications of changes in legislation that will impact service delivery and/or client occupancy.
- Ensure a continued working knowledge of relevant current legislation
- Identify improvement opportunities and support the account team in identifying practical cost-effective solutions and controls for HSSE risks.
- Ensure building related risk assessments are in place in line with legal requirements and Client Risk Control Standards
- Manage account for incident and accident investigations
- Organize, implement, and maintain an effective account HSSE communication plan
- Develop health & safety plan that focuses on metrics, people and processes for the delivery of the facilities management and engineering services
- Point of contact for health and safety matters and incidents
- Demonstrating innovative thinking and proactive management in bringing new ideas and solutions to the client, and ensuring they are rolled out effectively.
- Providing strategic direction and guidance on ways to enhance and expand service delivery to the client.
- Ensuring that all activities under our operational control are conducted and operated in accordance with relevant legislation and/or guidelines. Additionally, the Regional compliance & Health & safety manager shall periodically monitor risks that may be outside of operational control to ensure that risks are under adequate control.
Leadership
- Foster a Culture of Safety across the account
- Lead, manage and develop the account regional HSSE teams maintaining an appropriate structure to ensure operational HSSE management.
- Support account HSSE team members in developing relationships with key internal and external HSSE stakeholders.
- Proactively develop and manage client relationships ensuring expected service levels are achieved
- Deliver an exceptional quality of service to client, as reflected by client feedback.
- Establish effective relationships and work co-operatively with the Account Teams, client's organizations, and 3rd party vendors, consultancies
- Contribute to the WD HSSE programme as part of the global HSSE leadership team
- Ensure 3rd party vendors maintain compliance with JLL WD and client's HSSE Standards at all times.
Standards
- Oversee the implementation and maintenance of JLL Global HSSE operational controls, (i.e., process, standards, procedures, and guidelines) ensuring compliance with HSSE obligations and JLL’s HSE aspirations
- Identify and align JLL HSSE practices to client's HSSE standards and requirements
- Drive the development of best practice HSE training programs and resources.
- Implement HSE strategy and operating protocols for the safety performance of JLL’s contractors and supply chain vendors.
- Oversee the successful delivery of HSSE regulatory responsibilities and best practices globally to secure regulatory compliance, including management of change related to new and revised legislation.
- Oversee the successful management of assurance for the HSSE program, while supporting growth strategies related to Client, JLL and/or national and industry standards.
To apply you need to be / have:
The Candidate
Experience
A motivated self-starter with a proven track record of successfully delivering best practice and quality to their client. An engaging people manager who thrives on inspiring and developing their team. Proactive with a keen eye for detail and the ability to balance multiple priorities. Possess a can-do attitude with proven ability to build and maintain relationships. A strategic thinker who can deal with ambiguity and solve complex problems effectively.
- Managing HSSE for multiple sites across multiple countries with a strong understanding of the HSE regulatory environment in major markets, Skills derived in a consulting, business development, solutions development, technical delivery, or client relationship management role are also highly regarded.
- Experience with banks is good to have, not a must
- Experience with India and BPO set-ups
- Experience with fire life safety systems and engineering
- Ability to lead a matrix organization
- A minimum 10 years HSSE management experience within Operational Management systems and working with corporate clients.
- Appropriate recognized Professional HSSE qualifications and memberships
- Management system development, implementation and auditing experience;
- Experience of managing a, multi-cultural team of HSSE professionals.
- Practical working knowledge of up-to-date tools and techniques within a real estate environment and management of risk across a complex multi-site property portfolio.
- Significant practical experience of problem solving HSSE issues in a dynamic/diverse environment and implementation of risk control systems and processes.
- An agile approach to leadership and stakeholder management – able to operate effectively in a matrix structure.
- A strong orientation to goals and measurable results.
- Excellent communication skills to appropriately coach and educate at all levels of the account.
Other Personal Characteristics
- Positive, proactive, energetic approach to safety management.
- Evidence of strong interpersonal skills in order to establish credibility with colleagues and senior management and to foster effective working relations with a wide range of senior internal, client and external contacts.
- Influencing/negotiation skills with the ability to adopt different styles depending on the circumstances.
- Knowledge and understanding of Internationally recognized HSSE Management systems.
- Identify measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
- Strong cultural awareness: unwavering ethical standards; drives excellence and innately collaborative. Understands how to be effective operating across geographies and cultures.
What you can expect from us
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...
JLL is an Equal Opportunity Employer
Applicants are considered regardless of race, color, religion, creed, age, sex, pregnancy, family responsibility, national origin or ancestry, citizenship, marital status, sexual orientation, transgender status, veteran’s status, genetic information, or status as a qualified individual with a disability or any other protected characteristic in accordance with applicable law.
JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communities. JLL is a Fortune 500 company with annual revenue of $16.3 billion, operations in over 80 countries and a global workforce of over 91,000 as of March 31, 2019 JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.
Our unique culture has been recognized by industry experts and our peers. We are:
- World’s Most Ethical Companies from Ethisphere Institute for seven consecutive years
- America’s 100 Most Trustworthy Companies from Forbes magazine
- #1 Top Corporate Real Estate Firm from Watkins Research Group, Inc. for six consecutive years
- A LinkedIn "Top Company: Where the World Wants to Work Now"
- A Working Mother “Top 100” company
- A “best company to work for” in multiple locations around the globe, including Chicago, San Francisco, London, Ireland, Shanghai and Hong Kong
For further information, visit www.jll.com.
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