Position Summary

The Sales Operations Manager directly reports to the Part Leader of Product Management and, indirectly reports to the Korean expatriate.

The Sales Operations Manager is responsible for optimizing the sales team's performance through strategic planning, performance tracking, and operational efficiency within the Southeast Asia & Oceania region. This role involves managing key sales metrics, overseeing KPI performance, and ensuring effective supply chain management. The Sales Operations Manager works closely with cross-functional teams to align sales strategies with overall business goals and ensures that sales targets are consistently met.

Roles & Responsibilities

· Sales Metrics & KPI Management:

- Monitor and analyze sales performance data

- Track KPIs to assess team effectiveness and identify areas for improvement

- Prepare regular sales reports and presentations for management

· Strategic Planning:

- Develop and implement sales strategies aligned with business objectives

- Support the sales team in achieving targets through process optimization and goal-setting

- Collaborate with marketing and product teams to enhance sales strategies

· Supply Chain Management:

- Oversee supply chain operations within Southeast Asia & Oceania region to ensure they effectively support sales activities

- Manage inventory, demand forecast, and other related supply chain matters

· Collaboration & Communication:

- Work closely with sales, finance, and marketing teams to ensure alignment on goals and performance

- Enhance the effectiveness of sales teams by sharing best practices in sales processes and operations

- Adapt and localize materials used in other regions, including those from the Korean market

Skills & Qualifications

· Bachelor's degree in Business, Engineering, or a related field

· 5+ years’ experience in international sales & KPI management

· Proven ability to optimize and enhance existing processes based on market feedback

· Agility and resilience to navigate and influence within a Samsung matrix environment at a local, regional, and global level

· Strong interpersonal skills and ability to establish strong relationships with local sales organizations and stakeholders

· Excellent communication skills essential for effective collaboration with cross-functional teams and also communications with the Suwon office

· Self-motivation, assertiveness, and comfort in a fast-paced environment

· Strategic planning and report writing skills

· Business-level Korean language proficiency is required to liaise with key stakeholders in the Suwon Office in South Korea. Proficiency in other Asian languages is a plus

· Occasional travel within Southeast Asia & Oceania and to Suwon office in South Korea

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• Working day per week: 5 days (1 day weekday off & 1 day weekend off)
• Working Timing: Weekday: 8am to 6pm / 9am to 7pm (Depending on roster) | Weekend: 8am to 5pm/ 9am to 6pm (Depending on roster)

Job Description:

This is a full time role for a Retail Assistant Manager located in Clementi. Our client is one of Singapore's largest nurseries and you will be responsible for supporting the store manager with daily operations such as handling cash, managing security protocols, and ensuring team adherence to company policies. A key focus is on delivering exceptional customer service and resolving any complaints to maintain high satisfaction. The position also requires assisting in sales strategy implementation, monitoring performance, and contributing to budget planning for profitability. Additionally, it includes overseeing inventory management, analyzing product movement to optimize stock levels, leading staff through training and supervision, and maintaining visual merchandising standards. The role also involves collaborating on marketing efforts to boost sales through promotions and events.

Qualifications:

• Diploma in Retail Management, Business Administration, or a related field.
• 2-4 years of experience in retail management, preferably in the FMCG industry.
• Good understanding of the retail environment and industry.
• Ability to multitask and manage multiple projects simultaneously

• Assist the Technical Project Management in the negotiation of customer demands and specifications as regards to effort and cost estimates/calculations
• Develop Work flow System & manage the system for workers onsite monitoring modules.
• Lead and supervise work executed by local and off-shore resources, ensure smooth workflow in delivery of codes from development to production.
• Working experience in Singapore min. 5+ yrs experience in project management within a IT development environment with project , project planning, project deliverables, and team management.
• Knowledge in Web and Mobile development (web application & web services)
• Track development milestones closely and re-prioritize deliverables
• Remain knowledgeable of new technologies and carry out research and experimentation to best achieve good system designs
• Translate business and functional requirements into technical specifications
• The ability to communicate technical information clearly to both technical and non-technical audiences
• Work closely with team and business users to develop and improve operations processes and procedures
• Maintain technical standards and ensure adherence to best practices, frameworks, follow standards/guidelines
• Provide recommendations to achieve better system performance and efficiency
• Track, verify, and report on costs incurred for development
• Carry out other technical related duties that may be required
• Report to the Director

Job Description: Sales Manager

Roles & Responsibilities

· Manage all aspects of sales activities with existing and new customers

for Park Systems in Southeast Asia and Oceana region

· Manage channel partners in Southeast Asia to accelerate business

growth

· Identify opportunities and build credibility with customers by utilizing

your product knowledge and deliver value proposition to customers

· Develop and implement annual and quarterly sales and marketing

plan to strive for higher market coverage and lead generation

· Ability to develop growth strategy to meet the growth target

· Work closely with application team to provide product presentation

and sample demonstration

· Willing to travel and work long hours including weekends when

needed

Requirements:

· Bachelor’s degree in Electrical & Electronics Engineering, Physics or

Chemistry

· At least 2 years of working experience in scientific equipment sales.

Strong understanding of Atomic Force Microscope (AFM) and ability to

operate AFM is an added advantage

· Experience in working with channel partners to expend the business

in Southeast Asia

· Pleasant personality with self-motivation, confidence, ability to work

independently and strong customer service oriented skills

· Excellent communication skills, possessed strong leadership skills

with ability to lead

Job Description:

Viskou is seeking an experienced HR Manager to join our team and contribute to our ongoing growth and development. As the HR Manager, you will be responsible for comprehensive human resource management, including recruitment and selection, employee relations, performance evaluation, and training and development, laying a solid foundation of talent for the company’s long-term growth. This role requires occasional travel to other locations as needed.

Key Responsibilities:

• Develop and implement recruitment plans to attract and select talent that aligns with the company’s growth.
• Manage and improve the company’s performance evaluation system, promoting performance improvement and career development for employees.
• Design and implement employee training and development programs to enhance overall employee skills and competencies.
• Build and maintain positive employee relations, handle employee inquiries and conflicts, and foster a supportive work environment.
• Oversee and optimize HR policies and processes to increase work efficiency and employee satisfaction.
• Occasional travel to support HR functions and company initiatives at other locations.

Qualifications:

• Bachelor’s degree or above, preferably in Human Resources, Psychology, or a related field.
• At least 2 years of HR management experience; previous experience as an HR Manager or in a related role is preferred.
• Familiar with labor laws and HR policies, with a strong ability to manage employee relations.
• Excellent communication, coordination, and problem-solving skills, with the ability to handle tasks independently.
• Strong sense of responsibility, good team spirit, and adaptability in a fast-growing work environment.
• Willingness and ability to travel as needed.

What We Offer:

• Competitive salary and benefits
• Opportunities for professional growth and development
• A friendly work atmosphere and supportive team

Position Overview:

We are looking for a highly motivated, results-driven, and entrepreneurial individual with a passion for innovation, to lead and grow the Singapore Chapter of our Global Startup Acceleration Program. This setup comprises of presence in Paris, Montreal and Singapore, running a common program worldwide.

This individual will be responsible for managing day-to-day operations of the program for the Asian region, driving the success of the program and of participating startups, and fostering strong relationships with mentors, investors, and partners.

As the Program Manager, you will play a key role in shaping the future of our accelerator program, coordinating and collaborating with the Chapter Managers in the other sites, to derive measurable impact to the Group's business and operations.

Responsibilities:

1. Program Management, operation and reporting

• Oversee the end-to-end management of the accelerator program in the region, ensuring alignment with the program in Paris and Montreal
• Manage the program’s operational processes, including application cycles, cohort selection, and participant evaluation
• Deliver excellent accelerator experience to founders, mentors, partners and all stakeholders
• Measure and track progress of startups, ensuring achievement of program milestones
• Develop and maintain dashboards and reporting system to track progress and success of startups within the program
• Prepare regular progress reports and presentation for senior leadership, stakeholders and investors

2. Mentorship & Network Development

• Cultivate and maintain relationships with a diverse network of mentors who can provide valuable guidance and support to startups
• Work closely with startups to understand their needs and provide tailored support, or to match with appropriate mentors
• Organise and manage mentor-mentee interactions, ensuring a high level of engagement and value for both parties
• Coordinate and facilitate workshops, mentorship sessions and networking events for cohort participants

3. Partnership and Business Development

• Identify and build relationships with strategic partners, including potential investors, corporate partners and service providers
• Collaborate with external organisations, industry associations, customers and thought leaders to enhance the program's offerings and reach
• Support startups in activities for raising capital

4. Startup support and advisory

• Identify challenges faced by startups and proactively offer solutions or connect them with appropriate resources
• Regularly assess the performance and growth of startups, providing feedback and recommendations for improvement

Requirements:

• Bachelor’s degree in Business, Entrepreneurship, or a related field (Master’s or MBA is a plus)
• 5+ years of experience in startup ecosystems, venture capital, business development, or management consulting
• Proven experience managing or supporting accelerator programs, incubators, or early-stage ventures
• Strong understanding of startup challenges, fundraising processes, business operations, and scaling strategies
• Exceptional communication and interpersonal skills, with the ability to build relationships with diverse stakeholders (startups, investors, mentors, etc.)
• Ability to think strategically and execute tactically in a fast-paced, high-pressure environment
• Strong organisational and project management skills, with the ability to handle multiple projects simultaneously

Preferred Skills:

• Knowledge of aerospace, defence and security industries
• Experience working with startups in a hands-on role
• Familiarity with startup tools, pitch decks, financial modeling, and fundraising platforms
• Fluency in the Korean language is an advantage because the business is engaging with the Korean startup ecosystem

Job Description

• Prepare full set of accounts for clients based on all accounting documents, reports and statements provided by clients
• Prepare quarterly GST returns for clients
• Prepare financial statement for annual personal income tax for clients
• Collaborate with the secretarial and audit staff.
• Answer customer questions about accounting matters.
• Establish and maintain good relationships with customers.
• Manage and update the accounting database.
• Prepare secretarial records such as incorporation of companies, annual returns and other secretarial matters.

Job Requirements

• Self-driven and take initiative to do things with minimal supervision
• Knowledge to do research in Internet to find answers
• Strong communication skills, both writing and oral
• Team player
• Able to work under pressure and deadlines
• Able to work overtime when necessary to meet deadlines
• Highly organized and good planner.
• Able to finalise a set of accounting record from start to the end.
• Numerical, sensitive to numbers
• Ability to analyse and interpret financial data.

Responsibilities

• Must be able to handle Full Set of Accounts independently for 3 companies
• Handle accounts receivable and issue invoices timely
• Perform day-to-day accounting activities, maintain records & data entry
• Perform month-end closing
• Perform monthly bank reconciliations and monthly/annual stock count
• Compile and analyse financial information for Manager review
• GST preparation & submission
• Familiar with the use of AutoCount system
• Any ad-hoc duties as assigned from time to time

Job Requirements

• Diploma or degree in Finance or Accounting
• Minimum of 2 years of relevant working experience with full sets of accounts
• Good knowledge of accounting concepts and double entries
• High degree of accuracy and attention to details with an analytical acumen
• Independent, well organized, have an open mindset and a strong team player

Product area

The Business Operations and Strategy team at Google plays a critical role in defining and driving strategic, operational and organizational improvements across the company. Also known as "BizOps", the group operates like an internal consulting group working on a range of critical projects and issues. BizOps creates strategies for promoting growth of our products like YouTube, Chrome and Mobile. They handle issues around partner development, strategy work in emerging markets such as Africa and India, as well as pricing strategies across our B2B and consumer products. The BizOps team is at the forefront of Google's fast-moving strategic priorities, addressing operational challenges and enabling innovation.

Job description

Google Shopping helps connect people with retailers at every moment of their shopping journey in and out of the store. With the launch of Shopping Actions, users now have an easy way to shop for products across Google Search, Assistant, and Shopping Express with a universal cart, whether they’re on mobile, desktop or even a Google Home device.

Additional job description

Google Shopping is a dynamic team with an emphasis on innovation and collaboration. You will collaborate with your peers and engage across tiers and markets for the benefit of all Google Shopping merchants driving business forward on topics like business impact/growth, product adoption, customer satisfaction, and team culture. In this role, your work will be assessed against shared quarterly output Key Performance Indicators (KPIs) and individual expectations related to organizations business objectives. You will be joining a multi-cultural team with a strong emphasis on culture, well-being, Diversity, Equity, and Inclusion (DEI), and learning and development, allowing you to pursue personal growth plans with the support of mentors, coaches, and peers whilst actively engaging in and shaping organizational culture.

Qualifications

Job responsibilities

• Work with advertisers across across APAC (mainly China) to assist on their shopping campaign in EEA+CH. Help advertisers grow their EEA+CH export footprint and ROI
• Plan & Execute Shopping Campaign Reviews and client workshops or marketing events in country
• Develop and maintain strong 1:1 relationships with merchants and team members to understand their priorities and manage expectations
• Lead strategic discussions with the merchants’ key decision makers to design and implement plans for Shopping optimisation and growth
• Analyse data and trends in order to create meaningful insights for your merchants. Gather and interpret key customer feedback, issuing recommendations to the business on how to delight our merchants.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 3 years of experience in technology sales or working with customers in a sales role.
• Ability to communicate fluently in English and Mandarin (Chinese) to communicate with different regional customers and stakeholders.

Preferred qualifications

• Strong analytical capabilities (e.g., Google Sheets) and excellent communication/presentation skills
• Ability to synthesize business insights and inform business strategy
• Influential approach to understanding and aligning stakeholder needs
• Effective collaboration with support teams to troubleshoot customer issues and provide outstanding customer service
• Client service/account management experience, ideally within e-commerce or with an omnichannel retailer
• In-depth expertise in shopping ad types

• Lead, manage and motivate a team of Technicians to achieve daily customer satisfaction
• Overall resource planning and allocation for Operation departments.
• Plan, organize and control for daily Operations and execute work effectively.
• Responsible for continuous improvement programmes to improve on quality and delivery.
• Plan and organize manpower requirements for the department to achieve maximum efficiency and performance.
• Monitor and appraise the individual worker’s performance.
• Provide pricing and quotations for services
• Handle customer feedbacks and enquiries.
• Responsible for corrective and preventive action.
• Perform any other duties as required and directed by the company.
• Plan and arrange preventive and forced maintenance on plant machinery.
• Enforce worker discipline in accordance to company guidelines and policy.

Job Description:

• Set up Global ocean shipping strategy and lead to set up revenue model

• Establish Strategic Relationship with Carriers/Vendors to secure competitive rates through market sensing and Vessel Management

• Negotiate the price, Vessel Management, Management in performance/CAPA

• Ensure that FAK from most carriers are obtained and analysed to provide the most competitive rates on Cello Square Platform (Expand carrier/ vendor list, if required)

• Through establishment of suitable shipping strategy, lead the ocean shipping service for affiliates and external customers

•Through CAPA Management, secure and lead the operational stability

• Develop the long-term collaboration programs between C-levels of global shipping companies and Strengthening the strategic networks

• Support SEA business RFQs and quotations

• Pre-sensing issues related to ocean shipping services and set up / managing countermeasure

Requirement:

• Above Bachelor degree, major in Business/Logistics/Marketing etc.

• Above 10 years experience in Global Shipping company/ 3PL company/ Ocean related logistic works

• Have deep knowledge about Ocean Pricing, SCM logistic

• Fluent in English, Negotiation skill, Relationship Management Skill

• MS Office skills (Word/Excel/Power Point)

• Have deep understanding with Global Shipping company's finance situation, have a good strategic negotiation leading skill

• Leadership, Team Building, Ability to find out solution for port issues

• Negotiation skill with customers when urgent request

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

• In charge of the operational procurement process for ship’s requirements.
• Negotiate / communicate with suppliers specifying quality, quantity, and delivery schedules
• Schedule, arrange, and follow-up on logistics to ensure cost effective and timely delivery of
• items on board
• Monitor schedules of the assigned group of vessels to optimize deliveries on board
• Proactively participate in department meetings and other activities.

• Organize campaigns for digital marketing by utilizing social media, email, blogs, and websites.
• Create and oversee social media presences and content marketing or communication strategies.
• Stay up to date with emerging social media platforms, online technology, and trends.
• Provide captivating and well-curated web material.
• Collaborate with external web designers, graphic designers, and filmmakers.
• Manage and oversee content on the webpages.
• Execute strategies to increase exposure to business pages.
• Develop projects and programs to strengthen work relationships within the community.
• Manage budgets, negotiations and contracts in relation to community events.
• Work closely with stakeholders to find possibilities for community involvement.
• Oversee all facets of event planning.
• Manage corporate identity and governance and communications channels for the company.
• Execute plans for interacting with a range of stakeholders.
• Foster a good rapport with stakeholders and organize events to foster partnerships.
• Determine areas that require improvement to improve upcoming events, engagement initiatives, and digital campaigns.
• Write reports on key performance indicators (KPIs).
• Maintain a variety of records to guarantee accurate and correct data for analysis by shareholders.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Description:

• Develop and implement sales strategies to meet or exceed sales targets for commercial vehicles, including market analysis, forecasting, and competitive positioning.
• Lead, train, and motivate the sales team to achieve individual and team goals, while fostering a collaborative and results-oriented work environment.
• Build and maintain strong relationships with key clients, including fleet buyers, logistics companies, and corporate customers, ensuring a high level of customer satisfaction.
• Identify and pursue new business opportunities, including expanding into new markets and segments, and securing contracts with key commercial clients.
• Maintain deep product knowledge of the company’s commercial vehicle offerings and stay updated on industry trends, regulatory changes, and competitor products to effectively communicate value to customers.
• Manage pricing, quotations, and contract negotiations to ensure profitability while remaining competitive in the market.
• Work closely with various departments to align sales strategies with overall business goals and ensure smooth execution of sales contracts and vehicle delivery.
• Prepare sales performance, generate reports weekly on sales metrics, and analyze data to identify areas for improvement and growth.
• Oversee payment-related issues, including account arrears and overdue payments.

Job Requirements:

• Diploma / Degree holder, with at least 5 years’ experience in managing sales teams in automotive trade.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to analyze market trends and develop sales strategies.
• Results-driven with a focus on meeting and exceeding sales targets.
• Possess Class 3 driving license.

Job Title: Service Manager (Wholesale for machinery & equipment) ID9039
Location: Ubi
Working Hours:Monday to Friday: 8.30am to 5.30pm
Gross Salary: $4500 to $5500 (with car allowance & Annual Target sales incentive)
Basic Salary: $4000 to $4500 (exclusive of Annual Target sales incentive – 1 to 4 months)
Benefit:
*14 days AL with performance bonus provided
*Office Season Parking is Provided, car allowance and petrol card will be provided
*Transport or vehicle is not necessary, will reimburse if required.

Job Description:
•Lead a team of 10+ technician team
•Management of the Service Department to include the responsibility for the growth of the business and improvement of profitability. This includes, taking service calls, resource scheduling, ensuring correct staffing levels are maintained, generating sales revenue, ensuring margins are suitable, stock and equipment controls, coordination with production staff.
•Assist the General Manager in the development of the Preventative Maintenance business, a specific growth target area of the business.
•Responsibility for the providing of informed and accurate technical advice to potential customers regarding servicing of the Company’s products.
•Assist in the detailing of production paperwork for the correct manufacture of the Company’s Door products as required by the client.
•Effectively negotiate and resolve any disputes in relation to customers, suppliers, or other interested parties that may arise in the normal course of doing business
•Advise the Directors of any matter or incident (including but not limited to product liability), public liability, workers compensation, motor vehicle accident, industrial dispute, criminal or civil action alike) that may involve the company or its insurers incurring some form of liability or may reasonably be of interest to the Directors of the Company.

Requirement:
•Min diploma in Electrical or Mechanical with related technical background that at least 3-5 years experience

We are seeking an experienced Finance Manager with a strong passion for the gaming industry to oversee and enhance our financial operations. This role will involve developing and implementing accounting standards, managing financial matters for both Singapore and overseas entities, and ensuring compliance with local regulatory requirements and group management requirements.

Job Responsibilities:

• Establish and Maintain Bookkeeping Standards:
  • Develop and establish accounting standards for Singapore and other overseas entities, to ensure the compliance with local and group financial reporting and tax filing needs.
• Accounting Automation Management:
  • Identify and prioritize automation needs, lead the automation and implementation of financial systems from 0 to 1.
• Financial Reporting:
  • Review Singapore's accounts and handle comprehensive accounting matters for other overseas entities, including but not limited to GL preparation, standalone reports or consolidation reports issuance, and other FR related statutory filings.
• Regulatory Compliance:
  • Stay updated with overseas local regulations and ensure compliance with all local reporting and filing requirements. Liaise with external auditors and corporate secretaries and regulatory bodies as needed.
  • Oversee the connection between accounting, financial reporting, and tax declarations, ensuring an understanding of their interrelations and overall compliance of regulatory requirements.
• Strategic Planning and Implementation:
  • Identify opportunities for process improvement and cost optimization, lead the strategic planning development and implementation
• Team Management:
  • Continuously develop the skills and knowledge of the finance team, and provide tailored tasks to enhance team capabilities, driving overall team growth.
• Ad-hoc Duties:
  • Perform other ad-hoc duties as assigned by the Group Accounting team.

Job Requirements:

• Bachelor’s degree or above in accounting or any related field.
• Minimum 8-10 years of working experience, including experience in a professional firm and in-house financial, with experience in handling more comprehensive financial matters, financial reporting, and tax declarations.
• Strong experience in handling complex financial transactions and comprehensive accounting operations.
• Proven ability to lead the standardization and automation of financial processes, particularly for overseas regulations.
• Experience in business planning, with a proven ability to lead and execute plans effectively.
• Familiarity with office software such as Excel, PPT; proficiency in BI, SQL, VBA, and other data analysis tools is a plus.

------------- Send me your resume via WhatsApp ❤

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I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com EA Registration Number: R22108564 Data provided is for recruitment purposes only Business Registration Number: 201735941W. Licence Number: 18S9037

Position Overview

Create sales plan, including the cultivation of existing accounts and development of new accounts, to close API-6A Products sales in assigned territory.

Essential Job Functions

· Create sales plan for assigned territory, including prospecting, qualifying and cultivating new sales leads and enhancing existing account sales

· Utilize multiple methods to connect with current and prospective clients to qualify and drive leads through the sales pipeline

· Identify and close additional purchases of API-6A products with existing customer base

· Maintain sound business relationships by visiting customers in person on a regular basis

· Review customer inquiry documentation to determine appropriate Neway product selection, including creation of order notations related to exceptions or deviations

· Respond to requests from customers for information, including written clarification on quotation and purchase order requirements

· Collaborate cross-functionally to ensure detailed and complete quotation packages based on project specifications, customer requirements and deadlines

· Prepare bi-weekly sales update report, including customer visit action items and outcomes, status of larger/successful purchase orders, lost orders/projects, upcoming client visit plans, and critical industry news and trends

· Prepare quarterly progress updates on accounts’ sales

· Provide Inside Sales team with customer equipment forecasts to meet reporting deadlines

· Collaborate internally on quality and/or engineering specifications related to customer inquiries to ensure conformance with customer requirements

· Assist, as needed, with technical advice for equipment and/or field related issues, day to day operations and sales initiatives such as Product presentations, Trade Show participation, product training, company functions, and customer visits

· Ensure that all business travel and customer entertainment expenses abide by corporate policies and ethical standards

· Remain knowledgeable and current on company and industry changes and developments

Education and Experience Requirements

· Bachelor’s degree, preferably within a general business or technical related discipline, and 3-5 years sales experience within the oilfield services industry, or

· Master’s degree and 2-3 years sales experience within the oilfield services industry

Other Skills/Abilities

· Ability to balance multiple projects and priorities to meet time sensitive deadlines

· Self-management: initiative, organized, dependable, detail and process orientation

· Self-discipline to work remotely from at-home office and on the road

· Possess the ability to work well independently with minimal supervision, as well as part of a team

· Strong facilitation, presentation, negotiation and closing skills

· Professional polish and above average interpersonal skills

· Courteous customer facing, service-oriented skills

· Above average oral and written communication skills

· English language fluency

· Minimum intermediate proficiency with Microsoft Office – Excel and Word

· Schedule and travel flexibility to meet with customers

· Position requires regular travel (at least 50%) and occasional multiple day overnight travel

As Customer Service and Logistics Manager, APAC you are part of the APAC Global Operations Team and play a key role in partnering with the APAC commercial and leadership team.

You are accountable for the overall performance and excellence of frontline customer services, ensuring excellent day-to-day operations and service standards.

Key Responsibilities:

• Lead and develop a high-performing customer service team.
• Collaborate with commercial, global, and regional functional teams.
• Manage open orders and resolve customer issues promptly.
• Led and coached the team in logistic operation excellence, delivering a cost-effective and right service logistic solution in APAC.
• Drive innovation and process improvements.
• Optimize system enhancements to enhance customer experience and efficiency

About You

We’re recruiting a Customer Service & Logistics Manager, APAC reporting to the Supply Chain Director, based in Singapore.

This role is varied for someone with a strong foundation and experience in managing complex order management, customer complaints, and logistics/supply chain-related queries.

This is a People Manager role where you will lead a team of 6 Customer Service representatives based in Singapore and support the business across Asia Pacific. You must have strong communication skills to liaise with stakeholders/vendors/customers across the region. You must also have a growth mindset and analytical and problem-solving abilities to work through challenges.

About Us

Supported by our 160-year history of ingredient innovation, we partner with customers to provide consumers with healthier and tastier choices when they eat and drink. We are proud that millions of people worldwide consume products containing our ingredients every day.

Through our expertise in sweetening, fortification, and texture, we develop ingredient solutions which reduce sugar, calories, and fat, add fibre and protein, and provide texture and stability in categories including beverages, dairy, bakery, snacks, soups, sauces, and dressings.

We have more than 3,300 employees working in around 58 locations in 39 countries, serving customers across 121 countries. Science, Solutions, Society is our brand promise and how we will achieve our purpose of Transforming Lives Through the Science of Food. By living our purpose, we believe we can successfully grow our business and have a positive impact on society. We live our purpose in three ways, by supporting healthy living, building thriving communities and caring for our planet.

Tate & Lyle is listed on the London Stock Exchange under the symbol TATE.L. American Depositary Receipts trade under TATYY. In the year to 31 March 2024, Tate & Lyle revenue from continuing operations totaled £1.65 billion.

For more information, please visit www.tateandlyle.com or follow Tate & Lyle on LinkedIn, X (Twitter), Facebook or YouTube

What You’ll Be Doing

The main responsibilities of the role will be:-

• Leadership. Setting clear team goals, able to act proactively to ensure smooth team operations and effective collaborations. As a change agent and leader, strong communication skills are vital.
• Process development. Develop and implement standardised processes and procedures across the entire APAC comprising of North Asia, ASEAN, Australia New Zealand for all global Customer Services (CS) initiatives.
• Continuous Improvement. Lead cross-functional collaborations to drive business-wide improvements, focusing on customer service and order management enhancements. Work with business partners to identify and implement transformative changes that boost efficiency, productivity, and customer satisfaction.
• Logistic Strategy. Develop, communicate, and execute the logistic strategy and action plan to align with the APAC supply chain strategy and various stakeholders. Streamline logistics processes to reduce costs and improve efficiency.
• Logistics expert with a proven track record in analysis and process improvement, driving warehouse optimization and operational efficiency.
• Reduced order lead times by optimizing picking, packing, and shipping processes within the warehouse facility.
• Problem resolution. Oversees customer issues to ensure effective and long-term resolution of problems.
• Troubleshoot orders requiring special handling and respond to customer inquiries utilising excellent negotiation skills and process knowledge.
• Billing risk reporting- Ensure and support accurate and timely reporting to minimize billing errors and discrepancies.
• Timely Resolution – Ensure customer inquiries and issues are resolved promptly and efficiently. Set service level agreements (SLAs) for response and resolution times.
• Prepare management reports to provide good visibility on logistics performance and cost efficiency.
• Act as primary escalation point of contact for critical cases and ensure timely resolution.
• Drive order fulfilment through effective, timely customer communications concerning order confirmation, shipment transparency, scheduling, order change, special instructions, freight & distribution.
• Partner with global stakeholder teams to deliver PXO to meet customer expectations and the company's objectives.

EHSQS

Perform, maintain and improve the EHS standards and requirements as set by the Company. Participate in the company’s EHS program including training, audit etc., arranged by the company.

Location

This role is assigned to be based in the Asia Pacific HQ at Biopolis, Singapore (near Buona Vista MRT)

What You’ll have

• Degree in Business Administration / Supply Chain or related discipline.
• 8-10 years of experience in customer service, and logistics management roles, preferably in in FMCG industry.
• Proven track record in leading successful logistics operations, including warehouse management, inventory control and transportation.
• Previous working experience in 3PL is preferred.
• Demonstrated expertise in project management and the ability to plan and organize strategic initiatives related to customer service.
• SAP knowledge and experience are a must. (preferably SAP - O2C).
• Requires minimal supervision and can prioritise work to meet deadlines and commitments.
• Proven ability to interpret global customer service programs, policies and procedures and effectively deploy at regional and country levels.
• Excellent communication skills including advanced English writing, speaking and comprehension.
• Good MS Office skills, Word, Excel, PPT

What We Can Offer

• Base salary with AWS + Performance Bonus
• Opportunities to interact with Global teams.
• Comprehensive insurance coverage for you and your family
• Flexible benefits
• Hybrid working arrangement.
• LinkedIn Learning
• Membership in Employee Resource Groups (Professional Women’s Network, LGBTQ+, Black Employee Network, Veterans’, Mental Health)
• Mental health and well-being support via Mental Health First Aiders & Employee Assistance Program
• Local volunteering opportunities (where applicable)

#LI-JL1

Responsibilities

• Respond to telephone/online catering sales enquiries
• Build and maintain good client relationship and rapport
• Solicit new corporate clients through cold calling and sales visit
• Assist clients in professional event planning, packaging and menu selection
• Keep abreast of trends and developments in catering industry
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions

Requirements

• Possess O Level / Diploma / Degree in Business, Marketing with at least 5 years of relevant experience in F & B industry will be an advantage
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients
• Self discplined, proactive and have strong sense of urgency
• Must be self-driven, dynamic, meticulous, creative and sales oriented
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Working days: 5 days

Location: Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Responsibilities:

• Assist Operations Manager on project planning, schedule and executing the delivery of projects within time, budget and client’s expectations;
• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets;
• Coordinate internal resources and third parties/vendors, such as consultants and sub-contractors or suppliers for the flawless execution of the project;
• Ensure project to be delivered on time, within scope and budget;
• Ensure project to be executed in accordance with approved plans/drawings, contract specifications and regulations;
• Develop detailed planning to monitor and tract progress;
• Create and maintain comprehensive project documentation;
• Responsible for all construction site matters including and not limited safety and other compliance matters;
• Any other duties that may be assigned.

Requirements:

• Min Diploma in Engineering or Construction related field with Building Construction Safety Supervisor or equivalent trained
• Minimum 2 years of working experience in project management under Construction sector
• Ability to multi-task, an eye for details and perform under tight timeline
• Excellent written and verbal communication skills
• Excellent team player

Job Title: Product Manager - System Planning

Company Description

Higogame is a trailblazer in the mobile gaming and entertainment industry. Since our inception in late 2020, we have been dedicated to transforming the gaming landscape in Southeast Asia and beyond, delivering innovative and immersive experiences that engage millions of players around the globe.

• Our revenue has seen remarkable growth year after year, with operations extending across multiple regions worldwide.
• In just three years, we've risen to become one of the top two games of our kind in the local market.
• We proudly serve around 2 million active users daily and have a total monthly active user base of 5 million worldwide.
• Our team consists of over 200 talented employees, including a robust R&D division of more than 100 experts.
• We offer exceptional career development opportunities and foster a multinational culture that empowers everyone to reach their full potential.

Join us as we continue to push the boundaries of mobile gaming!

Job Description:

• Efficiently understand business and market demands, actively participate in project initiation, planning, implementation, and tracking control to ensure that projects are developed and completed according to specified requirements.
• Responsible for product planning for user-facing products, including various optimization designs. Must efficiently understand business processes and execute corresponding planning, delivering high-fidelity prototypes.
• Monitor product performance, track user feedback, analyze business data and competitors, and continuously optimize the product.
• Conduct research and track industry markets, analyzing the current state of the industry and competitors to understand the key factors for product success or failure.

Qualifications:

• Bachelor’s degree or higher, with 1-3 years of experience in internet product design, game product design, interactive experience design, product operations, or user acquisition; must have completed the full development process for at least 2 significant products.
• Capable of independently completing the planning and design of user-facing product processes; sensitive to visual and interactive details, with a user-centric mindset and experience in designing large-scale products for the general public.
• Strong ability to work independently, a positive attitude, dedication, and strong organizational skills; excellent communication and coordination abilities, with a good spirit of teamwork.
• Proficient in product tools such as Axure and Moqups, as well as common tools like PPT, Visio, and XMind (Mindmanager).
• Strong logical thinking, self-driven problem-solving abilities, data analysis skills, and project management capabilities.
• Candidates with experience in designing casual or card games will be given priority.
• Must be able to speak Mandarin due to the need to speak to Chinese speaking stakeholders

About your role

• Creates, plans and implements sales strategy and strategic business development initiatives for Augmentus products and solutions.
• Defines key sales targets and establishes appropriate metrics and measurement tools to monitor performance.
• Drives top line and conversion growth.
• Serve as the technical expert and trusted advisor to manufacturing customers around automation solutions
• By applying subject matter expertise, you build and maintain client relationships and solve their complex automation challenges
• Collaborate with sales and technical team members to help identify, progress, and close commercial opportunities
• Develop sales processes and build relationships with stakeholders to design and offer solution that solve customer pain points

Requirements

• Minimum 3 years of experience in selling robotics and automation solutions
• Proven ability in Industrial B2B, and in the digitalization of industry 4.0
• Ability to effectively communicate product value propositions, negotiate commercial contracts, and close deals
• Comfortable with traveling internationally for work
• Ability to take initiative and self-manage to achieve key objectives and company KPIs
• Professional working proficiency in Mandarin is a plus

Untitled is a new project from two internationally recognized chefs and Asia’s leading sustainable lifestyle hospitality operator. It will be a casual dining restaurant open for both lunch and dinner. There will be a serious emphasis on sustainable cooking practices, focusing on delicious food made from local ingredients.There will be a research space focused on developing processes to turn our byproducts into delicious ingredients to reincorporate back into the menu. This restaurant will be a beacon of change for how we operate our restaurants in the future. A warm and comfortable setting both indoors and out will create a destination for food lovers of all ages and backgrounds. A unique location in Dempsey Hill houses the venue and its distinctive multistrata permaculture farm. Expect picnic baskets stuffed with zero waste goodies, low intervention wines, great coffees, and more serious dining upstairs when you need a little more privacy. A full complement of classes will be offered upstairs, both targeting the home cook and the professional cook. Join us for a fun new adventure with a great working environment and strong opportunity for advancement.

Job Description

Responsible for leading the restaurant under the guidance of the Restaurant Manager

Job Details

1. Manage daily restaurant operations.
2. Plan, organize, direct and control the food and beverage operation.
3. Deliver high standards and consistent quality of operations with attention to profitability and guest satisfaction.
4. Maintain a prominent visible presence daily.
5. Provide superior guest service.

Qualifications

1. Mastery of simple and elegant service protocol.
2. Knowledge of standard procedure with regards to high level high volume restaurant service.
3. Experience in managing restaurant chain of command.
4. Comfort with equipment standard functions.
5. Self starter with ability to manage deadlines of self and others.

Keys to success

1. Time management.
2. Constant feedback and reporting of issues as they arise.
3. Willingness to carry out any other duties as required by the operation.
4. Enable a positive work environment.
5. Positive attitude.

We are Lifestrands Genomics, a genomics and life science subsidiary of Pathology Asia Group headquartered in Singapore. Our focus is on the forefront of technology, using Next-Generation Sequencing (NGS) and spatial genomics to provide accessible and quality clinical genomic testing to our patients. We also provide exciting opportunities for individuals who share our passion for advancing scientific knowledge through R&D.

Our team actively collaborates with leading experts in Singapore, fostering an environment that values diverse backgrounds and experiences. At Lifestrands Genomics, we prioritize work/life balance, emphasize personal growth, and offer comprehensive training to support our team members. Located at the Galen, our workspace provides a convenient and inspiring environment for clinical and research endeavors.

Together, we can drive scientific progress and help our patients!

Job Description

Sales and Marketing:

• Own and hit/exceed sales targets within assigned territories and accounts
• Attend to clients’ concerns and enquiries to acquire new clients, upsell to existing active client, win-back dormant clients and prevent client attrition
• Manage the entire sales operations of the Territory, including but not limited to Direct Sales, Indirect Sales, sales promotions, prospecting, customer service and communications, market Survey and related activities.
• Manage the Indirect Sales – providing the approved price list, attending to all sales and marketing matters/activities, on-the-job training, site visits, logistics and any other incidental matters. Provide on-the-ground support for distribution partners as they generate leads and close new deals.
• Manage Online and Offline Marketing, including product brochure and marketing material creation, seasonal activities, exhibitions, talks and seminars, conducting market surveys and keeping abreast of the latest market developments and new tests
• Measure and track the sales performance of direct sales and the sales of Distributors.
• Prepare reports on regional sales results and distributors' performances and conduct business reviews with distributors to discuss sales performance.
• Use established customer relationship management (CRM) systems to document data relative to partners, accounts, and activities and update management.
• Participate in discussion for pricing models.
• Participate in discussions for competitive plans and strategies.
• Measure and track the collection of payments for direct sales and sales of Distributors.
• Liaise with the relevant staff to update, maintain, and compile marketing reports, present meaningful analyses, and provide justifiable recommendations.

Finance:

• To ensure that all Pricing is properly presented to Distributors/Hospitals/Doctors/Patients for all services with accuracy and completeness.
• To monitor and assist in the collection and banking of revenue receipts and forward documentary proof to the Finance Department.
• To participate and assist in the development, compilation, and monitoring of budgets and forecasts.

Quality and Compliance

• Ensure that the Standard Operating Procedures (SOPs) for the Sales and Marketing activities are established, implemented, and constantly updated or enhanced and to ensure that all medical and non-medical staff adhere strictly to the SOPs.
• Integrity of Data – safeguard with proper upkeep, maintenance, and filing of all records including patients’ information and data.

Other matters: To perform all other duties as assigned by the Head of Commercial or incidental to the work as described above.

Job Requirements

• Minimum Diploma in Marketing, Business Studies or related Science discipline preferred
• At least 2 years of relevant work experience in similar sales and marketing role(s) with proven outstanding sales track records in the clinical laboratory, pharmaceutical or healthcare-related industry. Fresh grads who wish to take up the challenge are welcome to apply
• Experience in the oncology sector in Singapore or Malaysia will be strongly preferred
• Certification/ background as a Medical Technologist, Nurse and Phlebotomist will be an added advantage.
• Attractive and competitive remuneration, transport and mobile allowances, sales benefits will be offered to the suitable candidate
• Excellent communication (written and spoken), interpersonal, presentation and rapport-building skills, willing to travel locally for clients’ visits
• Strong negotiation, problem-solving, listening and customer service skills
• A people person who is responsible, multitasking, resourceful, self-motivated to go the extra mile, attentive and sales-oriented
• A committed team player with integrity, positivity, and good initiative, able to work independently and under pressure

If you are interested in exploring this challenging career opportunity with us, APPLY NOW with your updated professional work resume stating your work experience, qualifications, availability, current/ last drawn and expected salary package. Only shortlisted candidates will be contacted for an interview.