Responsibilities

• Head of the site to lead site team to deliver quality services to clients.
• Manage the estate to achieve operations and maintenance at an optimal level
• Build a strong relationship with the team, council members and residents
• Manage term contractors and monitor their service performance
• Keep track and conduct renewal reviews of service agreements and insurance policies
• Manage daily operations in compliance with relevant building regulations and laws
• Attend to feedback and complaints promptly
• Convene and attend council meetings and AGM
• Check financial transactions and prepare an annual budget

Requirements

• Degree in Project & Facility Management, Real Estate or its equivalent qualifications
• At least 5 years of Condominium management experience
• Proficient in critical thinking with adaptability in the workplace
• Strong leadership and client relationship skills
• Ability to work in dynamic and fast-paced work environment
• Candidates with experience in TOP projects will have an added advantage

Benefits:

• AWS, Performance Bonus
• Structured Training Programs
• Birthday Leave

The warehouse manager supervises all activities of that facility, which often involves overseeing team performance, expediting the receiving and shipping of goods, and ensuring efficient, organized storage.

By streamlining all warehouse activities, this detail-oriented leader can help drive overall profitability and customer satisfaction.

· Analyze shipment logs

· Review timeliness of scheduled deliveries

· Track inventory levels

· Order new supplies in a timely manner

· Constantly work to improve processes

· Make suggestions for productivity improvements

· Optimize employee workflow

· Determine and track most important warehouse KPIs

· Ensure that facility equipment is properly maintained.

· Communicate and collaborate with other team members

· Train, guide and evaluate new warehouse workers.

· Track expenses related to fuel, storage, and truck maintenance.

SITE MANAGER

(Building Construction/Project)

Responsibilities:

• to assist in Project team on site matters & work coordination etc
• on building projects assigned
• on maintenance and defects, A&A works
• co-ordination of sub-contractors and suppliers
• able to lead & Liaise with sub-contractors & suppliers
• comply with the site works and safety regulations and rules
• any other works as & when directed by the Management or your Superior

Requirements:

• Diploma or related work skill certificates
• Minimum 2 years construction trade experiences in Singapore
• Preferred Singaporean to apply

VES (Veterinary Emergency & Speciality) Hospital is the first full service Veterinary Hospital offering Specialist Veterinary and Emergency Care 24/7 in Singapore. We invite an experienced Nurse Manager to join us.

You will be working alongside and be supported by a multi-disciplinary team that includes specialists and referral clinicians in Diagnostic Imaging, Surgery, Anaesthesiology, Internal Medicine, Cardiology, Ophthalmology, Neurology and Critical Care. Equipment in our renovated facilities includes digital radiography, ultrasound, echocardiography, C-arm, CT scan, MRI in house, rigid and flexible endoscopy, dedicated ICU and advanced monitoring and in-house laboratory.

Work scope:

• Be the extra eyes, ears and hands for the veterinarian to ensure the best quality pet care and to maximize the veterinarian’s productivity.
• Lead communications with veterinarians and veterinary medical team to maintain the flow of pets.
• Provide professional, efficient and exceptional service at all times. This includes performing procedures that do not require veterinarian assistance, completing preparatory work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets.
• Obtain relevant information and history from clients to maintain proper and complete medical charts.
• Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols while maintaining clean, sterile and organized treatment areas, exams rooms and labs.
• Educate clients about preventive care, pet health needs, any diagnosis or treatment, hospital services and other related matters.
• Assist with surgery as applicable.
• Utilize technical skills within mandated regulations regarding duties of credential veterinary technicians.

Connect with us if you have the following credentials:

• Degree, Diploma or certification (American/ Australian) in veterinary technology/ nursing relevant studies.
• Registration with professional veterinary associations (American/ Australian/ British/ Canadian).
• Minimal 5 years of work experience in anesthesia/ cardiology/ internal medicine/ oncology /radiology/ ECC.
• At least 3 years team management experience leading a team of 5 direct reports.
• A team player with excellent interpersonal and communication skills.

Start a conversation with us via [email protected]

Able to read construction drawings, know well the skill of formwork , rebar, concreting, survey.

To lead the installation teams at construction sites to plan and execute works according to the project schedule;

To plan the manpower deployment require for the site works;

To ensure efficient utilization of manpower, raw materials and consumables for our construction projects at construction sites;

To oversee the works and resolve any technical issues/ difficulties that may arise on constructions sites;

To ensure the works at construction sites carried out are complying with safe work procedures;

To report to project team on work progress at construction sites;

To liaise with main or sub-contractor for coordination work and installation,able to handle complaints and provide regular feedbacks.

To manage all on-site matters and assist Technical issues.

Any other duties as assigned by the Project Manager from time to time.

Accept working outdoors,the minimum working hours are from Monday to Saturday.

Key Responsibilities:

• Proficient in estimating software, including in connection with BIM and Autocad is a must.
• Plan and deliver projects, commissions, and professional assignments.
• Lead as the primary project manager on one or several projects.
• Maintain effective communication channels to ensure all project information is available for successful completion.
• Undertake project management services with minimal supervision.
• Deliver all project outputs in an accurate and timely manner.
• Manage project financials, including fee forecasting and reporting.
• Represent the company professionally in meetings, negotiations, and client correspondence to foster strong working relationships.
• Write and interpret reports on work in progress.
• Contribute to proposals and proposal writing for clients.

Requirements:

• Bachelor’s degree in Project Management, Building/Construction Management, Building Surveying, Engineering, or equivalent.
• Over 5 years Experience in Autocad and BIM drawing.
• Over 10 years of relevant managerial experience in managing multiple projects.
• Experience in client reporting and relationship management.
• Pre- and post-contract experience.
• Excellent technical writing, client-facing, and communication skills.
• Experience managing qualified staff and distributing workload.
• Experience in design management.
• Expertise in project financial management and cash flow forecasting.
• Experience in Microsoft Word and Microsoft Excel

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

· Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role

· Proven customer service experience as a manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Familiarity with restaurant management software

· Strong leadership, motivational and people skills

· Acute financial management skills

· any diploma in Business Administration; hospitality management or culinary schooling is a plus

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities

Ensure all operations are carried on in an appropriate, cost-effective way

Improve operational management systems, processes and best practices

Help the organization’s processes remain legally compliant

Formulate strategic and operational objectives

Examine financial data and use them to improve profitability

Manage budgets and forecasts

Perform quality controls and monitor production KPIs

Recruit, train and supervise staff

Find ways to increase quality of customer service

Requirements and skills

Proven work experience as Operations Manager or similar role

Knowledge of organizational effectiveness and operations management

Experience budgeting and forecasting

Familiarity with business and financial principles

Excellent communication skills

Leadership ability

Outstanding organisational skills

Diploma in Business, Operations

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Safe keeping of company properties

• Assist in sending daily sales reports

• Assist in operation to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

Responsibilities

• Assist project managers in project implementation, planning, budget coordination, oversee, documentation for all the assigned projects
• To perform site survey, drawing and schedule installation works
• Liaise and coordinate with clients, subcontractor, supplier and building management
• To oversee, monitor and schedule work assignment to worker
• Supervise the site progress including attend meeting
• Ensure service delivery and timely submission of reports for the completed project
• Check and verify the project claim before claim submission
• Maintain and update of inventory record
• Any other ad-hoc duties as assigned

Job Requirements:

• Diploma, preferably in Engineering discipline.
• Must possess good oral and written English communication skills.
• 10 years relevant experience in project operations or plant maintenance
• Able to work under pressure & meet internal & customer deadlines, independent, strong commitment & good interpersonal skills
• Ability to plan and manage multiple tasks with good attention to details

Program Manager, Supplier Operations

How you'll help us Keep Climbing (overview & key responsibilities)

This position reports directly to Delta MRO Manager. This position will be on-site at MRO locations performing HMV maintenance activities.

Day to day primary responsibilities include:
Review/negotiate solutions to issues related to cost, project timelines, work scope, compliance and safety. Ensures timely and cost effective strategic, analytical, and tactical support of day to day operational requirements. Responsible for ensuring compliance with all Delta and FAA policies and procedures. This is a safety sensitive role which will require drug testing of the selected individuals. Practices safety conscious behaviors in all operational processes and procedures.

What you need to succeed

* Must be AMT or higher classification and possess a current A&P license.
* Consistently makes safety and security, of self and others, the priority
* Embraces diverse people, thinking and styles
* Strong business acumen including structured problem solving, analytical skills, data analysis and solid understanding of business management concepts.
* Possess strong operational, technical and leadership skills.
* Awareness of regulatory requirements regarding MRO operations.
* Thorough understanding of FARs, Deltas Policies and Procedures, TOPP compliance standards, operations, maintenance and reliability programs.
* Excellent organizational and interpersonal skills (both internal and external).
* Highly motivated and have ability to support business directives to reach common goal.
* Possess broad experience in airline operations including a proven technical and troubleshooting background.
* Must have experience with Microsoft Office (Access, Excel, Word, PowerPoint, MSProject).
* Must have working knowledge of Tech OPs information systems: MIRS, GEM, SAP and TechOps homepage navigation.
* Must be willing to travel 100% as required based on assignment needs of the department
* Develops both strategic and tactical plans that create a safety-conscious environment resulting in employee safety and well-being

What will give you a competitive edge

* Bachelor’s Degree or 5 plus years of relevant experience

*10 years experience with Delta Air Lines paperwork and procedures
* HMV experience
* MRO experience preferred

Location: Jurong Island (Company Transport Pickup at Jurong East MRT)

•  Assume entire role of GL, AP & AR, including maintaining fixed assets register
•  Perform monthly closing activities
•  Prepare monthly management reports
•  Coordinate annual physical stock take and prepare reconciliation
•  Monitor and plan for day-to-day operating cashflow
•  Process suppliers’ invoice and staff claim
•  Prepare reporting pack for HQ consolidation requirement on quarterly basis
•  Prepare and submit GST to the government authorities
•  Prepare audit schedules
•  Liaise with tax agent for annual tax filing
•  Any other duties as assigned by supervisors such as filing with government agencies

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

Location: Redhill

Key Responsibilities:

• Handle full-set accounting tasks.
• Prepare management reports, budgets, and business plans.
• Manage Hire Purchase operations, liaising with banks, customers, and internal teams.
• Ensure timely collections (e-GIRO) and bank repayments, including loan disbursements and credit facility reconciliation.
• Support system/software implementation to improve efficiency.
• Develop cash flow and financial models to aid business strategy and decision-making.

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

Location: Redhill

Accounts Receivable (AR) Management

• Manage sales ledger, invoicing, and customer reconciliations.
• Monitor aging reports, follow up on collections, and process credit notes/refunds.
• Resolve billing issues with internal teams.

Accounts Payable (AP) Management

• Handle supplier payments, reconciliations, and various payment methods.
• Prepare Banker’s Guarantees, Letters of Credit, and resolve credit balances.

Intercompany Reconciliation

• Manage intercompany billings, monthly reconciliations, and variance resolution.
• Work with group finance for timely consolidation.

Cashflow & Banking

• Handle banking-related queries.

Payroll Accounting

• Prepare payroll journal entries and process commission payments.

Process Improvement & Compliance

• Improve AR/AP processes and ensure compliance.

Other Duties

• Act as the key contact for AR/AP queries and support ad hoc tasks.

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

The responsibilities of a café manager include, but are not limited to, working closely in a supervisory role with staff members, overseeing scheduling, monitoring productivity, and providing feedback to ensure that staff are providing the best experience possible to customers. Additionally, a café manager must monitor budgets, including expenses, sales, and profit margins. They also track and maintain inventory to ensure that supplies are available as needed.

A successful café manager will have experience working in various roles within a coffee shop and be available to work flexible shifts including weekends and holidays. The goal of the café manager is to increase the profit margins of their coffee shop and to establish a loyal customer base to make the café a local hotspot for the community.

Responsibilities :

· Manage day-to-day operations of the café

· Hire and onboard new wait staff and baristas

· Train employees on drinks preparation and proper use of coffee equipment

· Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)

· Maintain updated records of daily, weekly and monthly revenues and expenses

· Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)

· Advise staff on the best ways to resolve issues with clients and deliver excellent customer service

· Ensure all cafe areas are clean and tidy

· Nurture friendly relationships with customers to increase loyalty and boost our reputation

Qualifications :

· Work experience as a Cafe Manager or Barista

· Hands-on experience with professional coffee machines

· Good math skills

· Availability to work within opening hours (including weekends and holidays)

· Excellent communication skills with the ability to manage and motivate a team

· Customer service attitude

• Leading & mentoring a team to follow procedures, providing advice & supervision.
• Responsible for effective project implementation, resource planning within time & cost.
• Prepare & submit progress reports, budget & safety reports.
• Ensure all works carred out meet company's quality standards & requiements.
• Ensure engineers and supervisors meet client & regulatory requirements.
• Ensure Environmental, Safety & Health standards are carried out at all times.
• Co-ordinate with clients, sub-contractors and consultants on all poject matters.

Requirements

• Degree in Civil Engineering, Building, Construction Management, or a related field.
• Minimum of 2 years experience in HIP project
• Qualification by HDB for HIP projects (PEB reconized)

Job Description & Requirements

• Lead and oversees project execution, monitor site progress, and ensure on-time completion of the project
• Project planning and project management
• Liaise closely with subcontractors, architects, consultants and authorities; set guidelines and provide expertise and supervision to the team.
• Project management, coordination, implementation, execution, control and completion of specific projects.
• Oversee the planning, analysis, recommendations in support of project construction planning, implementation and monitoring work schedules in accordance to the master and detailed work programme.
• Liaise with consultants for technical issues and coordinate with subcontractors on the site activities .
• Assist in developing and implementing corporate construction policies that support project construction.
• Managing interfaces with other contractors working on the project.
• Provide guidance to engineers in relation to construction works, ensure progress according to schedule, quality standards are maintained site inspections are carried out and technical issues are resolved on time
• Manage contractors with a focus on quality, compliance with engineering drawings; applicable code and standards, and construction schedule and cost.
• Prepare report and method statement.
• Monitor ongoing site activities.

Job Requirements:

• Exposure into Building Construction RC Project is an advantage
• Be dynamic, self-motivated, proactive, and results-oriented with a proven track record in the construction industry.
• Extensive experience in construction industry and project management.
• Mandarin Speaking

We are representing our client in the healthcare and lifesciences industry to hire for a Production Manager.

Responsibilities:

• Manage manpower, materials, and production planning to ensure timely deliveries.
• Supervise packing staff and evaluate their performance.
• Collaborate with departments to meet company goals and budgets.
• Maintain inventory accuracy and a safe, organized shop floor.
• Drive process improvements and ensure compliance with ISO, GMP, and safety standards.
• Report production metrics and handle other tasks as assigned.

Requirements:

• Diploma or Degree in Production Management or a related field.
• Strong written and verbal communication skills.
• Familiarity with SAP is an added advantage.

EA Personnel (Koh Pei Wen)

EA Reg: R23115205

APBA TG Human Resources Pte Ltd

EA License: 14C7275

Head of Operations

Job Responsibilities:

• Involving in implementing strategies for operational management and development to meet organizational plans and goals
• Provide timely, accurate and complete reports on the operating condition of the company
• Operations Management
• Motivate and lead to achieve profitability and business objective
• Provide day-to-day leadership and management, groom and build a team of motivated professionals for the company aggressive expansion plan
• Oversee and ensure smooth running of all aspects of operations
• Define processes and monitoring systems to ensure quality and services are adhered to a high quality standard

Requirements:

• Self-driven, excellent communication, organization and leadership skills
• Strong business and financial acumen to drive revenue
• Strong cost management, analytical and conceptualization skills
• At least 5 years of managerial experience

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Job Summary/Objective:

We are seeking ambitious individuals eager to grow into future leaders. This role offers exceptional personal and professional development through a dynamic training program led by experts in macroeconomics, investing, digital marketing, and public speaking. Ignite your leadership potential and entrepreneurial drive as you embark on an exciting journey of growth and impact with us.

Job Highlights:

• Exceptional work-life balance and a thriving, positive work environment that fosters personal well-being and professional growth
• Comprehensive paid training program provided, equipping you with the skills and knowledge needed to excel in your role and achieve career success

Responsibilities and Duties:

• Optimize client accounts to deliver lasting value and success.
• Build strong client relationships through exceptional service and support.
• Pursue personal growth as a leader in the dynamic field of personal finance.

Qualifications and Requirements:

• Entry-level position.
• Minimum diploma qualification.
• Must be 21 years or older (MAS requirement).
• Positive attitude, self-motivated, and financially driven mindset.

Compensation and Benefits:

• Competitive salary up to S$10,000 with attractive bonuses.
• Performance-based rewards and recognition.
• Regular Monday-Friday schedule with a professional dress code.
• Variable bonuses for exceptional contributions to company success.

Working Conditions:

• Dynamic and positive company culture fostering creativity and leadership.
• Flexible working hours and schedule control for better work-life balance.
• Vibrant, healthy work environment promoting support and knowledge sharing.
• Opportunities to unleash creativity in leadership management.
• Travel opportunities for business and leisure, expanding horizons.
• Supportive work environment prioritizing personal well-being and growth.

COMPANY OVERVIEW
Our client is a prominent global IT service provider that excels in custom software design, IT consultancy, and infrastructure management. They deliver high-performance, large-scale systems like API Gateways and message queues, ensuring smooth global operations and enhanced system reliability. Their comprehensive IT solutions help businesses eliminate challenges, optimize resources, and boost productivity.

JOB RESPONSIBILITIES

• Lead or co-lead projects in a PM or co-PM capacity, ensuring successful delivery through effective management.
• Provide technical expertise in IT domains (infrastructure, networking, applications, APIs) tailored to client needs.
• Gather, analyze, and document business/system requirements while aligning project directions with stakeholder objectives.
• Manage vendors and partners, ensuring effective communication, timely deliverables, and quality outcomes.
• Maintain consistent communication with all parties to monitor progress, address issues, and provide solutions.
• Support team members, ensure compliance with policies and standards, and manage project documentation.
• Perform additional duties as required.

JOB REQUIREMENTS

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Preferred PMP, PRINCE2, TOGAF, ITIL, Scrum or any relevant industry certification.
• 10+ years of experience in IT/Digital Transformation, including 5+ years in consulting or leadership roles and as a system architect.
• Skilled in project management, delivering projects with strong organizational and planning abilities.
• Excellent communication, collaboration, and problem-solving skills to drive stakeholder engagement and business success.
• Adaptable to change, with expertise in SDLC, waterfall, and agile methodologies.
• In-depth knowledge of IT trends, technologies, and tools, with experience working across diverse teams and cultures.
• Willingness to travel overseas, up to two weeks per month.

Working Location: Singapore

Apply online or feel free to contact me directly (via email:[email protected]) for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

Syahirah Binte Ahmad Ja'afar (R22105331)

JAC Recruitment Pte. Ltd. (90C3026)

Our client, a leading firm with Asia presence is seeking to recruit an IT Manager for their helpdesk division.

Location: Central Singapore

Job Responsibilities:

• Lead the IT help desk team to provide first and second level technical support for end users to resolve system related issues
• Manage service requests and incident management processes to meet IT service quality SLAs
• To ensure that the standard ITIL based service delivery processes are well adhered to
• To identify opportunities to improve, optimize and automate current workflows and services for the firm
• To work across the Applications, Infrastructure and Security teams to resolve cross-functional issues
• To provide training and creating awareness to users on adoption of new technologies and initiatives, including creating user guides and training materials
• To guide the team on how to resolve the issues by identification of the root cause
• Other duties as assigned

Requirements:

• Degree in Information Technology, Computer Engineering or its equivalent
• Possess at least 7 to 10 years of relevant working experience in the IT industry
• Experience with IT service management tools, incident tracking and prioritization
• Experience in Microsoft Configuration Manager or Prior experience in SCCM is preferred
• ITIL certification level 2 would be an advantage
• Proficiency in Windows 10/11, Microsoft Office, Intune and Information Protection
• Familiarity with Microsoft Azure, SaaS applications, infrastructure, network and cybersecurity concepts such as Active Directory, Zero Trust, etc
• Management of Anti-Virus protection console
• Online collaboration tools (MS Teams, Cisco Jabber, WebEx, Zoom, etc.)
• Good written and verbal communication

JOB DESCRIPTION

- Develop and update the bar menu, incorporating creative and unique cocktails, wines, beers, and non-alcoholic beverages.
- Stay updated with industry trends, new ingredients, and emerging techniques to continuously enhance the beverage offerings.
- Collaborate with the management team to set pricing strategies and achieve financial objectives.
- Conduct regular tastings and evaluations to maintain consistency and quality of beverages.
- Ensure smooth and efficient bar operations, including opening and closing procedures, inventory management, and cash handling.
- Monitor and maintain stock levels of spirits, wines, beers, mixers, garnishes, and other bar supplies.
- Implement effective systems for stock rotation, storage, and waste reduction to maximize profitability.
- Oversee the maintenance and cleanliness of the bar area, equipment, and glassware.
- Ensure compliance with all applicable laws, regulations, and licensing requirements related to alcohol service.
- Leadership and Training:Lead and inspire the bar team, providing guidance, training, and ongoing development opportunities.
- Conduct regular staff meetings to communicate updates, share knowledge, and address concerns.
- Foster a positive and collaborative work environment, promoting teamwork and a strong service-oriented culture.
- Set performance standards, provide regular feedback, and conduct performance evaluations.
- Handle any staffing issues, such as scheduling, hiring, and disciplinary actions.
- Interact with customers in a friendly and professional manner, creating a welcoming and engaging bar experience.
- Maintain an extensive knowledge of beverages, including ingredients, flavor profiles, and pairing recommendations.
- Assist customers in selecting beverages, providing recommendations, and offering personalized service.
- Handle customer inquiries, concerns, and complaints promptly and with exceptional care.
- Continuously strive to exceed customer expectations and enhance the overall guest experience.
- Safety and Compliance:Ensure compliance with all health, safety, and sanitation standards to maintain a clean and safe bar environment.
- Train staff on responsible alcohol service, recognizing signs of intoxication, and handling difficult situations.
- Monitor and enforce age restrictions and legal drinking age requirements.
- Stay updated with local alcohol regulations and ensure adherence to all licensing requirements.

Qualifications:

• Proven experience as a Head Bartender or Assistant Bar Manager or similar role in a high-volume bar or upscale establishment.
• Well-versed in English.
• Extensive knowledge of mixology, spirits, wines, beers, and non-alcoholic beverages.
• Strong leadership skills, with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills for interacting with customers and staff.
• Ability to multitask, prioritize, and work well under pressure.
• Exceptional attention to detail and organizational abilities.
• Proficient in bar operations, including inventory management, cash handling, and POS systems.
• Knowledge of health, safety, and sanitation standards related to bar operations.