Our client is specialized in the production and distribution of disposable medical devices.

• Develop and implement sales strategy to achieve the company's goals and objectives in the Cardiology and Radiology product lines both in Singapore and Malaysia.
• Create and execute business plans and key account plans to meet sales targets.
• Identify key decision makers and influencers and leverage relationships to support the introduction of the assigned products.
• Manage new product launches in Singapore and Malaysia.
• Gain insights into competitor actions and devise strategies to proactively address them.

Requirements:

• Degree in Science or equivalent
• At least 5 years of medical device sales experience in Cardiology and Radiology Products.
• Strong connection with key leaders in both Singapore and Malaysia.
• Able to build and maintain effective business relationship.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Why Join Us?

· Encouraging Work-Life Balance.

· Good Career Development Opportunities.

· Work with a Small and Vibrant Team.

· Opportunity to Wear Many Hats and Gain Different Sets of Skills.

RESPONSIBILITIES

• Review and perform month end closing and consolidation reporting
• Review supporting schedules, including month-end and year-end closing
• Prepare statutory financial statements, management reports and Group reporting
• Prepare annual budget, monitor cash flow and prepare monthly forecast
• Prepare GST returns, assist in Corporate Tax filing for the assigned companies
• Liaise with auditors, tax agents and external service provider
• Manage ad-hoc projects when assigned

REQUIREMENTS

• Minimum Degree holder with Chartered Accountant certification
• Minimum 5 years of relevant working experience and experience in audit/group consolidation is an advantage
• Proficient in English and Mandarin (both spoken and written) to liaise with business partners in Hong Kong
• Candidates with accounting background in listed companies / MNCs / Big 4 are preferred
• Team player who is pro-active, self-motivated and able to work independently in a dynamic environment
• Strong technical accounting background
• Proficient in Microsoft Excel
• Knowledge in internal controls and statutory regulations

• Providing high-quality manicures and pedicures, which include removing old nail polish from fingernails and toenails, cleaning nails, shaping the ends of nails, pushing back cuticles, and applying new polish based on clients’ preferences.
• Applying artificial nails
• Recommending various nail designs and nail art to clients.
• Evaluating the condition of clients’ nails and advising them on proper nail care and suitable nail care treatment.
• Sanitizing all nail instruments and equipment before each use.
• Ensuring that workstations are kept clean and orderly.
• Ensuring that nail and massage supplies are adequately stocked.
• Providing quality hand and foot massages.
• Experience working as a nail technician.
• In-depth knowledge of manicure and pedicure techniques.
• The ability to work over-time and weekend.
• Detail-oriented and patient.
• Effective communication skills in both English and Japanese (required to attend to Japanese clients)
• Exceptional customer service skills.

Role & Responsibilities:

Achieve sales and profit goals through developing and implementing business and marketing plans.

Develop and implement promotional trade plans that drive sales and market share growth.

Develop strong working relationship with brand owners and suppliers.

Establish collaborative retailer/supplier relationships to maximise income/terms/discounts to improve sales and profitability of category.

Take ownership of the product inventory management process, ensuring good supply while reducing shrinkage.

Prepare business reports and analysis.

Work closely with key account and field sales team to ensure first in class execution of instore activities.

Work with advertising agencies, promoter agencies and instore POSM suppliers to execute strong brand activities.

Requirements:

Minimum 3 years of experience in the FMCG or retail industry, in sales/key account/product management.

Diploma or Degree in Business, Marketing or relevant discipline.

Good organizational and communication skills.

Good Microsoft office skills.

Excellent stakeholders management.

Only qualified candidates will be notified for interviews.

Candidate Requirement

• Education Level: Degree in Accountancy
• Skills/ certifications: MS Word, Powerpoint, Canvas, Outlook and Excel, MYOB or Xero
• Ability to prioritize work and meet deadlines.
• The work exposure includes delivering high quality financial accounts for a portfolio of diversified clients in different industries. The Candidate will have the opportunity to be exposed to specialised fields such as Cloud and business digitalisation, business performance review and analysis and Fund Administration.

Responsibilities & Duties

• Manage the portfolio of clients assigned by developing and maintaining good client relationship.

• Monitor the time frame and work progress to ensure timely delivery of quality services to clients.

• Handle full set of accounts including reconciliation, receivables, payables, and month/year-end closing

• Preparation of financial reports and analysis

• Preparation of yearly financial statements

• Prepare audit schedules and liaise with our clients’ auditors in order to facilitate the audit process

• Handle GST reporting

• Preparation of tax computations and filing of Tax returns

• Able to communicate effectively with team members and clients

• Assign to other accounting duties and ad-hoc assignments

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Integrated Media Manager (Singapore)

Maternity Cover

As a Media Manager for our technology client, you will be responsible for collaborating with APAC-based and regional media agencies and internal stakeholders to manage ongoing cross-media initiatives and campaigns across multiple regions, assisting in implementing the regional rollout of global media planning tools. 

The person will be the day-to-day consultant on media strategy for the initiatives mentioned above, including but not limited to channel, audience and ad format strategy, best practices and optimisation to attain program efficiency goals. Basic knowledge of measuring channel/campaign effectiveness is useful for this role.

Role: 

• Manage central media projects that span all product areas, liaising with various local & regional agencies to collect and validate media data. 
• Attend meetings with relevant internal teams and agencies and be able to provide concise notes on key takeaways and actions. 
• Execute training to Marketing teams and agencies as global tools roll out in APAC.
• Provide exceptional support to run cross-channel initiatives in APAC and analyse results to surface key implications for the business.
• Manage agency workflow as it pertains to media, such as reporting, benchmarks and media forecasting.
• Own stakeholder narratives for internal regional, and global leadership on media plan strategy, reporting, roadmaps and learnings.

You:

• BA/BS degree or equivalent experience
• 5+ years of working experience within a marketing/media agency environment
• Solid project management skills and communication skills are mandatory 
• Strong proficiency with presentation software (e.g. Google Slides/PowerPoint) for producing presentations and Google Sheets/Excel for handling large data
• Strong data organisation skills, especially in Google Sheets, to efficiently summarise and present data (comfortable using pivot tables and functions)
• Experience in online/offline media strategy & brand planning experience
• High-level knowledge of channel/campaign measurement 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

About the Company

Lightnet is a fintech company headquartered in Singapore. At Lightnet, we are working on the world’s most advanced cross border payments system. Lightnet has built a global network of Trusted Financial Services partners which provides the most interoperable, efficient, and cost-effective payments capability available today. We believe an inclusive ecosystem that bridges the gap between existing banking rails and non-bank financial institutions will increase profitability for all our partners and enable seamless cross-border transactions across the globe. Today, our priority is to build an industry leading crypto OTC trading business. By upholding our values of drive, intelligence, integrity, passion and results-oriented, Lightnet continues to enrich the lives and aspirations of our customers each and every day. For more information, please visit https://lightnet.io/.

About the Role

As part of our expansion, Lightnet Group is looking for an experienced Compliance & Onboarding Manager who is responsible for overseeing the growth of our digital asset desk in a compliant and regulated manner. Your mission will be to ensure regulatory compliance through the monitoring of client activity while providing a white-glove experience during the handling of client onboarding processes.

Responsibilities

• Serve as the primary contact for institutional clients during the onboarding process, ensuring a seamless experience while mitigating risks.
• Develop and implement onboarding and compliance strategies that provide a seamless white-glove experience for institutional clients, corporations as well as partnering financial institutions.
• Collaborate with the Sales and Sales Trading teams to understand each client's needs and coordinate requests for compliance, legal, financial due diligence, and counter due diligence.
• Periodically review, develop and update policies in line with digital asset regulations across major jurisdictions, especially for Europe, Asia and Middle-East.
• Assist in digital asset license application(s), audit and renewal processes across jurisdictions involved by Lightnet Group.
• Assist in onboarding system implementation processes, applying risk-based client profile solutions that adheres to policy, legal, and regulatory requirements of respective jurisdictions covered by Lightnet group.
• Manage and communicate onboarding processes, business and regulatory guidance, and other requirements to clients, coordinating with internal stakeholders such as sales, treasury, legal, finance, and compliance.
• Create, consolidate and follow-up on all client onboarding statuses and manage clientele database(s) related to the business.
• Monitor client risk indicators and ensure compliance within the Lightnet Group’s risk appetite.
• Identify compliant business solutions and negotiate business, documentation, risk, and other terms with clients in line with the firm's risk appetite and capabilities.
• Assist the Digital Assets team in identifying risks and opportunities for business continuity solutions in line with regulatory compliance.

Requirements

• Bachelor’s and/or Advanced degree(s) in Business, Finance, Law, Legal Studies, or another relevant field.
• Professional certifications such as Certified Anti-Money Laundering Specialist (CAMS), Certified Compliance Officer (WMI), or modular certifications on Travel Rule, Transaction Monitoring, Financial Crimes, or equivalent are beneficial but not required.
• 3+ years of experience in financial services, client service, compliance, regulatory affairs, digital assets or a relevant field.
• Cryptocurrency industry experience is strongly preferred.
• Strong interpersonal and communication skills.
• Strong analytical and writing skills, and sound judgment.
• Data-driven approach and customer-centric decision-making.
• Familiarity with compliance and regulatory technology solutions is a plus.
• Knowledge of trading documentation (e.g., ISDAs) is beneficial but not required.
• Knowledge of banking business, processes, procedures and systems.
• Strong team player attitude and willingness to guide and impart knowledge to support the digital assets team.

If you are keen to join the team, please apply here or directly send your CV outlining your skills and capabilities to [email protected]. Fresh graduates are welcome to apply!

Role :

Being a Collection Manager require you to be efficient in managing and collecting outstanding account receivable from the customer. Your ability to communicate effectively, exercise empathy and exhibit strong negotiation skills will be essential in succeeding in the role.

Responsibilities:

• Managing of legal accounts in accordance to Legal Standard Operating Process including process in issuance of letter of demand, write of summon, judgement and proof of debt
• Managing of accounts routed to 3rd party collection agency for Accounts Receivable recovery
• Tracking timeline to ensure legal accounts are closed on timely basis
• Collate and justify for Accounts Receivable Write Off in accordance to Standard Operating Process
• Managing of Bill and Claim fees to ensure external. lawyer fees are recovered from legal fees collected from customer and expenses being spent on 3rd party collection agency are justified

Requirements:

• A diploma in Business, Finance, Accounting or any related field
• At least 8 years’ experience in credit management, with basic knowledge in handling legal process which involves liaison with appointed external counsel and external collector
• Proficient in Microsoft Office, with exposure to Oracle ERP preferred
• An excellent team player who is outcome and target focused
• Collaborative and comfortable negotiating with stakeholders to resolve issues
• Able to make judgment calls relating to collections/service and order holds
• Able to work under tight deadlines
• Meticulous and attentive to details

Only shortlisted candidates will receive a response. Therefore, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

Rachel Heng

EA License No: 11C5502

Registration No: R23115318

Looking for an experince Semi Fine better still Fine Dining General Manager to manage a steak house. great personality.

List of skills need not be elaborated as for now, if you do have the experience working for any fine dining restaurants for at leaast 2 years or more. Please feel free to submit your resume and indicate your interest.

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used in 138 countries today. We have more than 600,000 users worldwide.

THE ROLE

As our Customer Success Manager at Digify, you can choose to work on-site at our Singapore office or remotely, with occasional travel to Singapore as needed. In this role, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.

• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.
• Willingness to travel to Singapore on occasion if working remotely. 

About SingX

SingX is a leading Payment Services company headquartered in Singapore, founded by a team of experienced ex-bankers. With eight years of operation, SingX is revolutionizing cross-border payments and has received multiple industry accolades, including the prestigious MAS (Monetary Authority of Singapore) Fintech Award in 2017. We are proud to be recognized as one of the top five cross-border payment providers in Singapore.

Our operations span three major financial centers: Singapore, Hong Kong, and Australia, enabling us to deliver cross-border payment solutions to individuals, businesses, and financial institutions across over 180 countries.Core Value Proposition:

We emphasize Cheaper, Faster, and More Convenient payments through our 100% digital solutions powered by a world-class technology platform. Our service offerings include:

1. Consumer Solutions
2. Business Solutions
3. Solutions for Banks and Payment Intermediaries
4. Trade and Supply Chain Solutions

To learn more about our services, visit: business.singx.co

Job Description

We are seeking a Business Development Manager for our B2B corporate/enterprise segment. This role is crucial for driving new business from importers, exporters, software companies, logistics providers, shipping firms, and new economy businesses such as marketplaces with cross-border payment needs. Given the pivotal stage of our growth and ambitious expansion plans, this position offers a unique opportunity for anyone looking to advance their sales career in the fintech payments sector. The compensation structure includes a substantial variable component to reward performance effectively.

Key Responsibilities:

• Identify and pursue business prospects to meet assigned sales targets.
• Expand the share of wallet from existing clients.
• Achieve or surpass monthly, quarterly, and annual sales objectives.
• Cultivate strong client relationships; engage and influence key decision-makers to deepen connections and generate referrals.

Requirements:

• 1-4 years of relevant experience in cross-border payments or sales targeting the MSME segment.
• A degree or professional qualification from a recognized university is preferred.
• Proven track record of achieving sales targets.
• Strong negotiation and closing abilities.
• Characteristics: persistent, reliable, coachable, and possessing high integrity.
• Ability to thrive under pressure with meticulous attention to detail.

Join us at SingX to be part of an innovative team that is shaping the future of cross-border payments!

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the team

The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences.

Responsibilities:

• As Product Manager, you will be responsible for leading high-impact projects from ideation to launch on topics
• Creating more delightful user experiences for businesses when they set up, monitor, and operate their online stores with Airwallex online payments
• Building robust clearing and settlement mechanisms that ensure businesses have full visibility over their expected cash flow and protect Airwallex from financial risks
• Improving Airwallex's reporting capabilities to streamline reconciliation processes for businesses and allowing them to fully optimize the online payments operations

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 6 to 12 years of overall professional experience
• Experience in product management, go-to-market propositions, product design, product planning and development
• Bachelor's Degree in Engineering, Computer Science, or another STEM discipline
• Evidence of exemplary academic achievements (e.g. high GPA, Dean's list, scholarship etc.)
• Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences
• Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights
• Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time
• Ability to thrive in cross-cultural and cross-functional teams
• Experience considering both user requirements and commercial strategy in order to drive meaningful product growth
• Experience in any of the following is a plus: hyper growth startup environments, software engineering, financial technology
• Solid technical understanding and ability to engage in architectural discussions with engineering teams
• Hands-on with online payments or similar B2B domains with high conceptual complexity

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

This role offers an exciting opportunity to be part of an initiative to plan and implement automation of operational processes. The successful candidate will have a comprehensive view of the firm's operations, including booking, confirmations, verification, settlements and failed trade resolution for hedge funds and EAM businesses.

• End-to-end oversight of trade operations
• Opportunity to contribute to automation initiatives
• Comprehensive view of firm's operations

What you'll do:

As a Senior Fund Operations Manager, you will play a pivotal role in managing the firm's operations. Your responsibilities will span across various aspects of investment operations, from managing relationships with service providers to handling daily trade processing and reconciliation. You will also be involved in fund accounting and client reporting. This role provides an excellent opportunity to contribute to the planning and implementation of automation initiatives within the firm.

• Manage and review relationships with service providers such as custodians, brokers, fund administrators etc.
• Handle daily trade processing and reconciliation, follow up on settlement issues primarily in equities
• Oversee corporate actions and cash flow management, prepare payment instructions to fund and firm vendors.
• Perform fund accounting (equalization), review daily, weekly and monthly NAV reports
• Assist in fund and firm audits
• Provide risk management, compliance & regulatory support
• Coordinate new fund launches, liaise with service providers for legal documentation and connecting trading and portfolio systems
• Undertake general office administration tasks

What you bring:

The ideal candidate for the Senior Fund Operations Manager role brings a wealth of experience in investment operations along with strong leadership skills. You are detail-oriented, resourceful, and proficient in Microsoft Excel. Your understanding of equities and related derivative products sets you apart. You possess excellent communication skills and can comfortably work under tight daily deadlines. Japanese language skills at a business level would be an added advantage.

• Degree in a relevant course such as Finance, Business, Accounting or Economics
• At least 5 years of experience in any area of investment operations, with some years in a leadership position.
• Detail-oriented and resourceful approach to work
• Proficiency in Microsoft Excel
• Japanese language skills at business level would be advantageous
• Good understanding of equities and related derivative products
• Excellent communication skills
• Ability to work under tight daily deadlines

What sets this company apart:

Our client is a leading player in the finance industry with a reputation for excellence. They offer an inclusive work environment that values diversity and fosters growth. Their commitment to innovation is evident in their ongoing automation initiatives aimed at streamlining operational processes. This is an exceptional opportunity to join a firm that is not only committed to their clients but also to the professional development of their employees.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Project Manager (Warehouse Management System- WMS)

• 5 days work (830am-6pm)
• $5000-$7500
• Apex @ Henderson, Singapore

Job Description

• Conduct Project Kick-off
• Lead requirement gathering session
• Ensure solution can fulfill customer requirement
• Manage project timeline (including detailed schedule like requirement gathering sessions, training sessions, UAT sessions)
• Communicate with vendors (Timeline, Billing Delivery)
• Hardware procurement monitoring
• Reserve project obstacles (project delay, quality problem, scope creep, etc.)
• Regular meeting with customer (if any)
• Ensure handover to Support Team
• Billing Management (Vendors & Customer)
• Arrange resources for on-site support
• Maintain team morale when facing challenges

Job Requirements

• Diploma, Bachelor’s Degree of IT or business discipline, or background in technology environment delivering solutions or projects
• Excellent project management skills and high-quality successful project delivery experiences
• Technical skills/background in network/system is added advantage
• At least 5 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): WMS, any ERP such as SAP, Dynamic, Oracle, TMS etc.
• Preferably Senior Executive specialized in IT/Computer - Software or equivalent.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Location: Woodlands

Salary : $3000 - $3500 + Sales Incentive + Transport allowances

Working days: Monday - Friday (7.30am -5pm / 8am-5.30pm / 8.30am-6pm)

Job Responsibilities

Account Management

• Accountable for the Key Account sales performance in line with agreed and annual sales budget and performance.
• Accountable for developing and maintaining effective working relationship with account at HQ Level.
• Liaise with Key Account’s buyers for updates, promotional activation, and periodic reviews.
• Plan, execute, evaluate promotion with objective of optimising cost, sales, and volume effectiveness.
• Manage the promotion spend within the budgeted funds.
• Prepare, plan, monitor and manage promotion calendar activities and trade expenses in line with business, brand strategy.
• Coordinate with internal stakeholders (Production, Logistics, Purchasing team etc) to resolve supply chain, customer service and marketing issues etc related to retailer’s activities.

Sales Operation Management

• Manage and guide the Sales Executive in managing the Sales Team operational effectiveness.
• Ensure that Sales Executive provide updates on promotions activation and display guides in the stores with sales team through monthly internal Sales meeting together.
• Conduct monthly meeting with sales team to provide updates on forward promotional activities and related matters.
• Product/Promotion Submission.
• Responsible for product promotion proposal submission, negotiation, and execution.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

• Position: Microbiology Laboratory Manager
• Industry: Laboratory Specializing in Both Chemical & Microbiological Parameters
• Salary Up to $6,500 + Bonus
• Workings Day: 5 Days (Monday to Friday or Tuesday to Saturday)
• Shift Work: 9:00am to 6:30pm, 9:30am to 7pm, 10:30am to 8pm
• Office location: Woodlands Industrial Park (Woodlands & Admiralty Area)

Ideal Candidate: (Fulfill ALL 4 Criteria)

1. Min 6 years working experience in ISO17025 laboratory

2. Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.

3. Fine with roster shift working days & working hours.

4. Basic salary capped at $6,500 basic

Qualifications:

• Educational Background in Bio / Life Sciences & Microbiology, or Bio-Tech / Bio-Molecular Education, or equivalent with 12 years related laboratory experience (Masters & PhD preferred).
• Experienced with method-related tasks, including development, verification, validation, and enhancement.
• Experience in both Micro-Biology as well as PCR and Bio-Molecular Work will be a huge advantage.
• Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.
• Minimum 6 years as a laboratory manager, including proven technical knowledge and laboratory experience.
• Experienced in audit & CAPA management skills.

Job Description

• Acted as the primary liaison between the laboratory and clients for routine daily sample analysis.
• Organized and participated in workflow management and execution.
• Prioritization of urgent and regulatory testing.
• Recruitment of suitably qualified staff.
• Preparing advance rosters, including supervisory and signatory staff.
• Coordinating staff to meet KPIs related to turnaround times (TATs) and customer needs.
• Ensuring qualified and trained staff are available to meet TAT.
• Keep management informed of operational or productivity issues as they arise.
• Provide management with information for annual budgeting and monthly reporting, including resource usage and productivity metrics.
• Review and update laboratory procedures as needed.
• Validate and release test reports to customers.
• Train staff on test procedures, equipment operations, and laboratory protocols.
• Troubleshoot technical issues related to testing methods or equipment.
• Write and execute method or equipment validation protocols.
• Initiate or revise procedures and forms, and conduct method validations.
• Attend regular team meetings and demonstrate leadership to motivate the team.
• Ensure clarity of roles and efficient deployment of staff resources.
• Foster a culture of continuous quality improvement and actively promote staff development.
• Participate in new projects and assist in implementing business improvements.
• Ensure compliance with systems in collaboration with the Quality & Compliance Department.
• Respond promptly to customer inquiries and complaints, keeping them informed of any delays.
• Complete all internal and external audits and corrective actions as required.
• Engage in workplace safety practices to promote a safe environment.
• Oversee and participate in equipment maintenance while troubleshooting any issues that arise.
• Manage risks associated with microbiological and biomolecular analyses of wastewater samples and water matrices.
• Oversee laboratory financial planning and execution.
• Lead strategic goal planning and laboratory operation management.
• Drive capability development and perform validation of results and report issuance.
• Review and write SOPs, plan method studies, and execute proficiency testing (PT).
• Lead by example while advocating for EHS, integrity, compliance, and ethics.
• Evaluate staff performance and manage manpower and resources.
• Escalate laboratory issues and serve as a liaison between the lab and management.
• Research and spearhead operational improvement initiatives.
• Execute additional tasks as directed by the business.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Our client is a Market leader in the Manufacturing Industry and they are now seeking an experienced Corporate Secretarial (LISTCO) to join their team in Singapore.

The Role

• To maintain and update statutory registers, records and filing with the relevant authorities
• Provide corporate secretarial and administrative support to the Legal Department
• Assist with drafting of contracts and company resolutions
• Other corporate or ad-hoc duties as required

To Qualify

• ICSA graduate or Diploma in Law or Business (Legal studies)
• Minimum 3 years of experience in both corporate secretarial and paralegal work would be an advantage
• Possess good communication and interpersonal skills, must be meticulous and self-driven
• Be able to work well with minimal supervision and can work under pressure
• Good command of written and spoken English

If you're interested in this role, click 'apply now'

If this job isn't quite right for you but you are looking for a new position, please contact us @ + 6645 4540 / [email protected] for a confidential discussion on your career.

License No: 11C3510 / EA Reg ID: R1658237

Technology Risk is a specialised field within technology consulting that focuses on identifying, assessing, and mitigating risks associated with an organisation's technology landscape. In today's highly digitised world, businesses heavily rely on technology to drive innovation, enhance operational efficiency, and deliver seamless customer experiences. With the prevalent use of technology comes a corresponding rise in risks, such as cyber threats, data breaches, system failures, regulatory non-compliance, and operational disruptions.

As part of the Technology Risk practice, you will collaborate with a dynamic team of experienced consultants and engage with our clients from different sectors, addressing their technology risk challenges and implementing robust risk management strategies. This role offers extensive learning opportunities, exposure to diverse projects across different geographical locations and emerging technologies, and the chance to contribute to shaping the risk landscape for our clients while helping them navigate the digital landscape with confidence.

What you will do:

As a Technology Risk consultant, your role will encompass a diverse range of responsibilities aimed at mitigating technology-related risks:

• You will be involved in end-to-end technology risk engagements; working alongside team members from various functions to overlay point-of-views (POVs) and industry insights via research and analysis; and formulate solutions and recommendations to address clients’ needs, challenges and risks.
• Support the assessment of technology risks and evaluate the design and operation of controls related to complex IT environments and systems against KPMG’s frameworks, regulatory and third-party frameworks; and assist in the development of risk-based IT internal audit programmes.
• Participate in the planning and execution of engagements; and close out engagements by producing high quality documentation and reports.
• Identify and communicate value-adding recommendations on technology risk and control management issues, as well as performance improvement opportunities for clients.
• Use advanced tools and technology to analyse and review data.
• Attend meetings with clients to define problem statements, analyse key priorities/issues; and collaborate with team members to conduct workshops, develop responses to client enquiries and ensure timely reporting.
• Assist the management team with business development activities, including formulating KPMG’s offerings and propositions, proposals, presentations and publications.
• Collaborate across global and advisory teams in technology consulting, cyber security, internal audit, and deals advisory to deliver holistic solutions and POVs to clients.

Who you are:

• Possess recognised tertiary qualifications in Computer Science, Information Technology, Information Systems, Computer Engineering, Accountancy/Commerce/Business, or related disciplines.
• First-hand experience of 1 to 2 years in IT audit/assurance, or IT advisory; experience in any of the following areas will be advantageous: IT Risk and Compliance, IT Governance, IT Internal Controls, IT Audit.
• Certifications such as CISA, CISSP, CCSP or equivalent will be advantageous.
• Good knowledge of the system development lifecycle, information security, IT management, ability to learn emerging methodologies, technologies and new skills quickly.
• Self-motivated individual with inquisitive, innovative and resourceful mindset, able to work under pressure with changing priorities.
• Strong analytical and problem-solving skills, demonstrated interpersonal, organisational, presentation and report writing skills with attention to details.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

We are looking for a Staff Product Manager. You will be responsible for the success of the Workato Orchestrate Platform. This role involves collaboration with multiple stakeholders, both internal and external. You will translate real-world customer challenges into problems that can be addressed by the engineering team. You will also ensure that product features and innovations are communicated effectively to drive adoption.

Responsibilities

• Shape the product strategy and roadmap for Workato Orchestrate Platform
• Understand the users, market, and competition
• Communicate the product strategy and requirements to key stakeholders
• Drive the product life cycle - ideation, design, prioritization, delivery, and adoption
• Bring teams together to define and implement product features
• Articulate product differentiation and value to internal and external stakeholders
• Define key metrics and measure the performance of features

Requirements

Qualifications and Experience

• Bachelor's or Master’s degree in a technical field (Computer Science, Engineering or a related discipline)
• Subject matter expertise with Application Integration, Data Integration, Workflow Automation and other similar technologies
• Track record of delivering excellent user experience
• Ability to lead technical discussions with customers and comfortably present at various industry events.
• Well-versed in gathering insights and identifying trends from data (customer interaction, qualitative and quantitative analysis, etc)
• Hands-on experience building products in a fast-paced environment
• Experience leading and inspiring cross-functional teams

Attributes that we are looking for

• Obsessed with user experience
• Detail-oriented with superior organizational and time-management skills - balancing multiple projects, deadlines, and requests
• Driven with a can-do attitude and determination to succeed
• Exceptional critical thinking ability and mastery of quantitative and qualitative research
• Strong communication skills - Ability to articulate value, simplify challenging concepts and influence without authority

The position will be responsible for developing and managing sales programs to help clients get the best results from their marketing campaigns on Meta – through consultation, education, optimization, and support via vendor partners.

Ideal candidates will combine an exceptional ability to drive results, collaborating with internal teams - regional and global - as well as outsourced sales with vendor partners. You will have a passion for delivering value at scale to small business advertisers through rigorous planning and flawless execution, a keen eye for identifying process and workflow opportunities and a willingness to roll up your sleeves and execute the tactics.

Success in this position requires strong sales, vendor partnership, cross -functional collaboration and problem-solving skills, as well as attention to detail and the ability to thrive in a dynamic and ever-changing environment. Most importantly, you will bring a passion for helping others achieve results.

Responsibilities

• Develop sales pipeline strategy and lead end-to-end execution of global sales programs and outsourced sales via vendor partners
• Deliver against quarter targets in sales leads, revenue, and customer satisfaction
• Monitor progress against goals and manage vendors around the world to meet and exceed productivity metrics
• Make data-informed decisions to drive performance, resource allocation and juggle competing priorities
• Work effectively in a highly collaborative environment
• Identify actionable insights to improve sales results and team strategy

Minimum Qualifications

• 10+ years experience working with sales, digital advertising and program management
• Proven track record of successfully influencing, communicating & collaborating with cross-functional groups both internally and externally to produce meaningful & impactful results
• Experience working across regional and global partners
• Ability to adapt to a fast-paced, international work environment with the drive for making an impact
• Knowledge in data concepts and principles to prove ability to think analytically
• Demonstrable prioritisation skills that facilitate the most effective & impact-orientated contributions to key strategic business objectives & customer growth
• Ability to manage clients whose usual business language is English

Preferred Qualifications

• Experience with Outsourced Sales or experience working & building relationships with outsourced vendors/third parties sales
• Experience working with Small and Medium Businesses, external sales and marketing partners, or Advertising Agencies

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

• Serve as the main point of contact for all F&B and Event Management requests, tracking and reporting on events while developing insights for service improvement.
• Oversee the sourcing of vendors, manage catering and hospitality services, and ensure the smooth operation of events, including room setups and AV requirements.
• Manage stock control for consumables, ensure cleanliness of hospitality areas, and support vending and coffee machine maintenance.
• Provide coverage for the Receptionist during breaks, assist with visitor registration and room booking systems, and perform ad-hoc duties as needed.

Requirements:

• Diploma in Hospitality or equivalent.
• At least 5 years of experience in the hospitality industry.
• Proficient in MS Office (Excel and PowerPoint), and data analysis.
• Excellent customer service and complaint handling skills.'

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job Description Summary

The Regional Marketing Manager position provides marketing support & leadership to the Country PIVC marketing teams in the region. The candidate is responsible for developing and implementing innovative marketing strategies and tactics, and providing guidance to the country teams to achieve the defined business objectives including market share, revenue and profit goals. The Marketing Manager develops and implements a strategic outlook on the business and is also ready to begin assuming managerial responsibilities.

Job Description

• Manages all aspects of the marketing strategy for the assigned platform and in close alignment with the regional platform marketing leader; is responsible for developing and communicating the marketing and business plans for the portfolio.
• Drives the business to achieve and surpass sales, profitability and related business goals and objectives for the platform.
• Collaborates with Global, Regional and Country marketing counterparts to develop and execute a regional strategy to ensure achievement of platform goals and expectations.
• Implements, and maintains "best practices" in brand marketing and product development marketing. This includes BD Way of Marketing and leveraging the BD Way of Selling.
• Drives and manages regional marketing activities (and related budget) including :Market research – market size/growth, competitive share and positioning, significant customer needs and major trends (macroeconomic, industry, regulatory, competitive, policy, etc)
  Pricing – per product per country.
  Tactical marketing mixes to maximize profitable revenue growth in the region
  Marketing communications – advertising, promotions, digital marketing
  Regional event strategy – trade shows, conventions, conferences
  Monitor and report the execution and effectiveness of marketing plans/budgets.
  Guide countries through successful new product launches as needed.
  
• Develops customer relationships in conjunction with Medical Affairs, Strategic Access and country teams to establish multi-level relationships with Key Customers, Hospital Administrators, Advocacy groups and Industry forums to shape relevant policy, practices and clinical guidelines that provide BD with a competitive advantage.
• Keep abreast of CASAJ market trends and be the voice of customer (VOC) to the global product development planning process. Create business cases for new opportunities within the region, engage with the WW platform and applicable country teams.
• Act as a partner in the demand review process for assigned product lines with regional functional partners.

Qualifications:

• Minimum Bachelor’s degree, preferably in Business, Nursing, Pharmacy or Medicine. MBA is preferred.
• Minimum of 5 years of experience with a minimum of 3 years in healthcare, medical device or diagnostics marketing experience, with proven success.
• Cross functional team experience is required.
• Having Regional experience and matrix organizational experience is preferred
• Self- starter, with ability to plan ahead / envision and ensure timely execution.
• Leadership ability to influence without authority, develop and empower associates to achieve objectives with a team approach including careful delegation of tasks while maintaining responsibility for the final result.
• Strong customer focus, relationship management skills at senior levels, market intelligence and advanced research and analytical problem solving skills.
• Analytical expertise in understanding complex issues, data and their consequences.
• Excellent skills in written and verbal communication.

We are seeking a dedicated and driven Public Policy Associate to join our South and Central Asia Policy team. You have a passion for technology and its potential to create opportunities, connect communities throughout the region in a safe and responsible manner, and demonstrate a clear understanding of the political and regulatory landscape within the Central Asia region.

As part of this role, you will be responsible for understanding Meta’s policies and business priorities and will work closely with the Head of Public Policy for Central Asia to develop and execute strategic regional policy plans, aligned with global policy priorities and local market needs. Additionally, you will collaborate with colleagues globally, engage with trade associations, and work with third-party groups. You will join a team of experts addressing some of the most intriguing public policy challenges of our time, including AI, privacy, safety, freedom of expression, and the growth of the digital economy. This position is based in Singapore and reports to the Director of Public Policy for South & Central Asia.

Responsibilities

• Collaborate with Central Asia regional policy lead to develop and execute strategic regional policy plans, aligned with global policy priorities and local market needs.
• Track key policy developments in Central Asia, focusing on issues at the intersection of technology, social media, and the digital economy, and provide timely analysis and recommendations to relevant teams.
• Support strategic engagements with policymakers, NGOs, private sector organizations, and other stakeholders across Central Asia to advance Meta’s public policy interests on issues such as safety, security, content policy, AI, and other technology-relevant matters.
• Partner with cross-functional teams across product, legal, marketing, and communications to enhance internal and external understanding of key policy issues in Central Asia and promote Meta’s policy positions.
• Help prepare submissions and responses to consultations from external stakeholders, including governments, NGOs, and industry bodies, on relevant policy matters in Central Asia.
• Foster strategic partnerships with advocacy groups, academia, and industry bodies in Central Asia to promote Meta’s policy goals and support the growth of the digital economy in the region.
• Travel to Kazakhstan & Uzbekistan

Minimum Qualifications

• Bachelor's degree in a relevant field (e.g., law, political science, international relations, public policy)
• 4+ years of experience in public policy, government affairs, or a related field
• Demonstrated knowledge of the political, economic, and social landscape in Central Asia (particularly Kazakhstan and Uzbekistan)
• Proven analytical and problem-solving skills, with the capacity to think strategically and creatively
• Effective communication skills, with the capacity to build relationships with a wide range of stakeholders
• Experience working on your own and as part of a team, with a high level of self-motivation and discipline
• Capacity to manage and drive multiple projects and campaigns simultaneously.
• Dedication to leveraging technology for positive change and addressing key policy issues such as AI, online content and safety, privacy, and internet governance.

Preferred Qualifications

• Policy experience at a multi-national corporation or institution working in Kazakhstan and Uzbekistan.
• Experience with policy advocacy, executing policy programs or campaigns domestically and/or internationally

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You'll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

PwC’s South East Asia Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the Team

With PwC, you’ll belong to an inclusive community where differences are both embraced and the underlying driver in everything we create together.
We empower you with the technology, coaching, flexibility and trust needed to make a meaningful difference, while supporting you in bringing your whole self to work each day. We’re committed to building and maintaining a diverse workforce because we know it’s only by working together that we can realise the potential of our people, clients and society around us.

We’re living this commitment through initiatives including our employee-led diversity networks promoting cultural, disability, and gender equality. At our core we’re a people business, which means you’ll be supported not just in your professional development but your personal growth as well.

About the role

• Lead, coordinate and drive project delivery for SuccessFactors implementations or Digital HR client advisory services.
• You’ll be the go to person for projects specifically for SAP Successfactors EC- Time tracking.
• Conduct business needs analysis and identify key business challenges.
• Take ownership and manage the delivery of SAP Success Factors EC projects to enhance our client's business functionality and overall performance specifically relating to time tracking. Provide SME advice and guide project team members to connect with the relevant expertise in the global PwC network, SAP community or external stakeholders for issue resolution, risk mitigation and solutioning for SuccessFactors implementations.
• Manage project financials.
• Support the SAP practice in leading business development efforts, creating delivery plans, scope discovery workshops, and solution presentations to senior executives.
• Support team with gaining access to tenders, build proposals, win work and deliver projects.
• Support SAP capability leader in practice management initiatives such as recruitment and developing others.
• Have the capability to lead design, build, test and deploy for a 5-10 Digital HR team with deep technical and functional experience across SuccessFactors.
• Have the ability to review and provide quality assurance for milestone-based deliverables.
• Deep client engagement skills for effective stakeholder management.
• Have experience working with Integration Center and CPI integrations.
• Liaise with application management and legacy IT support teams.
• Relationships, capability and experiences working with custom BTP applications, SAP alliance and other SAP partner products such as Workforce Solutions, Docusign and Centrical etc. will be a plus point.

About you

• SAP SuccessFactors Employee Central consultant with Time tracking experience in implementation.
• Having hands-on experience to lead and guide the implementation team.
• 5+ end to end implementations experience.
• Experience of any other module of SFSF like Employee Central Payroll, compensation, Recruiting, onboarding is an added advantage.
• This is an onsite role in Singapore

GENERAL DESCRIPTION

The Assistant Relationship Manager (ARM) is a key member of the team within Private Banking. He/she supports the Relationship Manager (RM) and Team Head (TH) in daily operations, administration, client care and relationship management. The ARM interacts with internal as well as external stakeholders, provides clients with relevant information and supports the RM in implementing customized solutions in all tasks related to the delivery of excellent service to the clients. He/she may be the first point of contact for the client and as such, being able to gain the client’s confidence and give a positive, professional impression will be a strong asset. In this context, strong inter-personal skills are needed, together with a service-oriented mind-set.

The ARM is responsible for the accurate and timely processing of client instructions, as well as the efficient handling of client enquiries, escalating to senior colleagues where necessary. He/she will also assist the Relationship Manager with administrative tasks such as the preparation of presentations, the organising of meetings, events and business trips as well as ad hoc analysis and research.

Furthermore, the ARM acts as role model in bringing the best service quality to the RMs/TH in a fast, professional and friendly manner, always living the Julius Baer values (Care, Passion and Excellence) and thus helping the team to manage and grow its current client base. He/she channels client feedback to the relevant individuals/departments within the Bank to foster continuous improvement and fast adaptation of processes. This position is the backbone of Client Relationship Management.

KEY FEATURES OF THE POSITION

Client Administration & Management

• Supports RMs/TH in client interaction and all related tasks (systems, processes, files, documents etc.) with high-quality, precision and timely responsiveness
• Customizes client requests (reporting, statistics, mailings etc.)
• Manages the RM/TH’s calendar, prepares client meetings, organizes business trips, completes the post processing of client calls, client meetings or business trips for RMs/TH
• Compiles presentations, supports in drafting investment proposals and in marketing activities if needed (client reception, meetings, business trips, events etc.)
• Ensures coverage in case of own absences

Business Management

• Regularly collects and exchanges relevant information necessary for the job
• Organises himself/herself in an efficient and compliant manner and ensures timely and appropriate information of the superior
• Conducts reviews, plans ahead and documents his/her work at all times
• Supports RM/TH in implementation of projects and initiatives
• Provides professional input proposals for improvements based on experience, incident occurrence or observation
• Manages the expense claim process for RMs/TH
• Provides on-going administrative support:

1. Processes client payment orders, executes securities, funds, bonds, MM / FX trades
2. Deals with client enquiries and resolves where possible
3. Manages diaries, books client meetings, assists with events preparation
4. Prepares for RM business trips; organises travels, preparing client presentations
5. Maintains client contact frequency and updates records
6. Ensures compliance with local & internal regulations, e.g. client documentation, client’s instructions etc.
7. Organises team meetings, takes the minutes and follows up on action points

• Assists the RM in achieving their targets:

1. Identifies opportunities for share of wallet increases / cross sales
2. Contacts clients to check satisfaction with service levels and to enquire additional needs

• Undertakes research assignments as required

Regulatory Responsibilities &/Risk Management & Controls

• Actively helps managing risk (support first line of defence), i.e. in client documentation, by raising concerns, following up on issues and by escalating when in doubt
• Ensures adherence to local regulations and compliance with internal policies and standards (e.g. new account openings, payment instructions, reviewing client phone calls or signing off at own level of competence etc.) in collaboration with the respective RMs and TH
• Ensures timely clearance of pending items and escalated deficiencies
• Ensures appropriate ethical and compliant behaviour in his/her area of responsibility
• Ensures correct, meaningful and understandable documentation of client interaction/client orders in the corresponding tool (e.g. CRM, DiAS)
• Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

SKILLS REQUIREMENTS OF THE POSITION

Personal and Social

• Customer focused and good interpersonal and communication skills
• Able to handle verbal and written communication with clients in the client's native language where applicable
• High self-motivation, positive and possess a can do and pro-active attitude
• Understands the execution and back office processes as well as the legal & compliance procedures
• Ability to set priorities and work under pressure
• Good and fast learning ability
• Team oriented personality (team player) with attention to detail
• Excellent situational adaptability (able to work with RMs and clients from diverse backgrounds)
• Friendly, trustworthy and discreet personality with high level of risk awareness
• Highly service oriented and passionate about client servicing
• Always communicates in a friendly, competent and professional manner
• Open, approachable an displays genuine interest in people and in improving processes
• Systematic, precise and diligent working style and the ability to perform under pressure
• Personal integrity and ethical behaviour

Professional and Technical

• Sound affinity with the geographic market(s) covered, i.e. familiar with the legal and regulatory environment as well as cultural awareness
• Good understanding of relevant products and services in Private Banking
• Basic knowledge of global financial markets and current developments in the industry
• Proven track record in servicing banking clients with complex needs (onboarding of new, maintaining and extending current relationships)
• A good university degree in Finance, Economics or related discipline
• At least 3 years of relevant ARM experience in Private Bank set up
• CACS Papers 1 and 2
• Preferably with CMFAS Modules 1B, 5, 6A, 8A certification
• Working knowledge of T24, Olympics and TEMOS
• Working knowledge of Microsoft Office applications (e.g. Word, Excel, Powerpoint, etc)

Regulatory (where applicable)

• MAS Registered/Appointed Representative