ORGANISATION: International Rubber Study Group (IRSG)

LOCATION: Singapore

POSITION: Software Development and Information Technology Manager

GRADE: G-7 Step 2, General Service Category, United Nations Salary Scale for Singapore (Effective: 01 September 2012)

SALARY CAP: Total Net Salary of SG$73,309Per Annum (excluding benefits)

CLOSING DATE: Monday, 25 March 2024

OCCUPATIONAL GROUPS:

§ Managerial Position

§ Software Development

§ Information Technology

THE INTERNATIONAL RUBBER STUDY GROUP (IRSG)

The International Rubber Study Group (IRSG) is an intergovernmental organization with the main objective of improving the transparency of the world rubber markets and strengthening international cooperation on rubber issues. The IRSG is the biggest worldwide community in the rubber economy. The IRSG is recognized as an international body through the negotiation of a headquarters agreement with the Government of the United Kingdom in 1978. The IRSG has 34 member governments, including the European Union (27 countries), Singapore, India, Sri Lanka, Russia, Cote dIvoire, Nigeria, and Cameroon. Subsequently, a new headquarters agreement with the Government of Singapore was signed in 2008. The IRSG Secretariat is based in Singapore.

The mission of the IRSG is to be the world’s authoritative source of statistical data and forecasts for all aspects of the world rubber industry, including production, consumption, and trade in rubber and rubber products. The seminal purpose of the secretariat is to prepare current estimates and forecasts of future supply and demand trends while undertaking statistical and economic studies on specific aspects of the industry to continually improve its value-added service to stakeholders. Furthermore, as the only intergovernmental organization bringing together the world’s rubber-producing and -consuming stakeholders, the IRSG strives to provide an effective forum for the discussion of matters affecting the supply and demand for synthetic rubber and natural rubber.

The Group is a platform for senior executives and representatives to provide insights through dedicated meetings, working groups, conferences, and projects. The annual IRSG meetings are among the largest regular assemblies of rubber experts worldwide. IRSG offers a unique opportunity to enhance collaboration beyond each company or organization's peer group and connect with young leaders, innovators, and established entrepreneurs. The members, subscribers, and partners represent governments, companies, and organizations that are shaping and transforming the rubber industry in strategic and socially responsible ways.

(A) JOB DESCRIPTION

The position reports directly to the Secretary General. The Software Development (SD) and Information Technology (IT) Manager supports the IRSG secretariat’s IT infrastructure and is responsible for the installation, operation, and maintenance of the IT network, computers, and other digital systems while supporting and enhancing the IRSG's cybersecurity posture. The IT Manager is the head of the Software Development (SD) and Information Technology Unit and is responsible for IT support delivery as well as cyber risk management strategy and planning. The Software Development (SD) and Information Technology (IT) Manager also supports the Economics and Statistical Unit in developing and implementing software applications to be deployed in analyzing "big data" for econometric forecasting of IRSG publications.

(B) SUMMARY OF KEY FUNCTIONS/ACCOUNTABILITIES:

Within the limits of delegated authority, the software development and information technology manager is responsible for the following duties:

§ Day-to-day monitoring, technical support, and planning of all aspects of the IT network infrastructure (LAN/WAN/wireless network).

§ planning, implementing, managing, monitoring, and upgrading the overall IT efficiency of the secretariat and the cyber security measures for the protection and efficient operation of IRSG data, systems, and networks.

§ ensuring that the IRSG data and infrastructure are protected by enabling the appropriate security controls and responding to all system and/or network security breaches, including mitigating any damages.

§ Testing and identifying network and system vulnerabilities as well as the aptitude to demonstrate great awareness of cybersecurity trends, including relevant legislation and regulations, hacking techniques, and best practices on responding to and mitigating any damage caused by cyberattacks.

§ Contributing to and developing cybersecurity strategies that are in line with best practices and providing necessary training and awareness-building activities for IRSG secretariat staff as well as any relevant stakeholders will make IRSG more secure and less likely to fall victim to a cybersecurity event such as a breach or intrusion.

§ establishing, managing, and administering ICT security policy and procedures to ensure preventive and recovery strategies are in place and minimize the risk of internal and external security threats.

§ Developing, implementing, and coordinating system policies and procedures as needed

§ Planning the IRSG budget and spending plan, selecting and purchasing new and replacement hardware and software, when necessary, and maintaining inventory records of all IRSG

§ closely liaising with the Economics and Statistics Unit and providing necessary IT support by developing and implementing software applications to be deployed in analyzing the "big data" for econometric forecasting of IRSG publications.

(C) COMPETENCIES

Knowledge of information technology, information security, and the development, management, implementation, and maintenance of complex information technology network systems. Expert knowledge of the area of information security, relevant frameworks, and related technology platforms. Ability to produce reports and papers on technical issues and to review and edit the work of others. Ability to apply the authority's rules, regulations, policies, and guidelines in work situations. Strong analytical and problem-solving skills, to include proficiency in the development and implementation of systems of moderate size and complexity.

Knowledge of interactive systems and good knowledge of the organization's information infrastructure and IT strategy as it relates to the user area(s); independently maintains assigned systems and develops innovative approaches to resolve a wide range of issues and problems. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines, and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Strong competence in developing and implementing software applications to be deployed in analyzing "big data" for econometric forecasting.

(D) PERFORMS ANY OTHER DUTIES AND RESPONSIBILITIES ASSIGNED AS REQUIRED

The incumbent may be required to perform additional duties and responsibilities assigned by the Chief of Staff in conformance with the policy, standards, rules, and regulations of IRSG

(E) EDUCATION AND PROFESSIONAL EXPERIENCE

An advanced university degree (Minimum of Bachelor's degree and preferably a Master's degree) in computer science, information systems, information technology (with a specialization in software engineering) or a related field is mandatory. Security certifications such as CISSP, CCSP, SANS, GIAC, CEH, etc. will be an added advantage.

A minimum of one to three years of progressively responsible experience in planning, development, implementation, and maintenance of complex computer information technology systems or related areas is required.

Experience in the administration of IT infrastructure, including network servers, web servers, virtual private networks, firewalls, and wireless services, is required, as is the ability to create accurate network diagrams and documentation for the design and planning of network communication systems. Strong competence in developing and implementing software applications to be deployed in analyzing "big data" for econometric forecasting is mandatory.

(F) OTHER MANDATORY AND DESIRABLE REQUIREMENTS

Ability to work in a multicultural environment is a must. Work experience in the United Nations, an international organization, an intergovernmental organization and/or government agency is desirable. For the position advertised, fluency in English is required. Knowledge of French or another official United Nations language is an advantage.

HOW TO APPLY

Interested candidates from IRSG Member Countries (European Union, Singapore, India, Sri Lanka, Russia, Cote dIvoire, Nigeria, and Cameroon) should submit their resume by email to the address below with a motivation letter stating why they are suitable for the position, along with certified copies of degrees, diplomas and certificates including names and contact details (organization, phone number and e-mail address) of three referees not later than Monday, 25 March 2024. Please, note that incomplete application will not be considered).

The Secretary-General
International Rubber Study Group

51 Changi Business Park Central 2

#06 – 04/05, The Signature

Singapore 486066

SINGAPORE

E-mail: [email protected]

Key responsibilities include:

• To lead and oversee the day-to-day operation of all warehouse including receiving, picking, packing, shipping and facilities management.
• Ensure all goods in the warehouse are properly collected, received, handled, accurately sorted, identified, value-added, transferred and dispatched; goods / order information capture are fully performed accurately and timely as per WI & SOP.
• Optimum space and resource planning though analysis of inbound and outbound volume forecast: plan while ensure productivity, quality and customer service are met.
• Manage and monitors the operation KPI.
• Manage and monitors the need to replenish warehouse consumable supplies and upgrade/maintenance of material handling equipment.
• Cost control to improve and reduce handling and supplies to achieve monthly budget targets.
• Manage cost effectiveness and constantly strive to improve productivity and quality service.
• Ensure inventory accuracy through regular cycle count.
• Ensure proper storage and good housekeeping standards (5S).
• Establish and maintain standard operation procedures (SOP).
• Others ad-hoc duties related to the warehouse management assigned by direct superior.

Requirements:

• Minimum Diploma in Logistics or equivalent, preferably in Logistics Management or experience in managing electronics goods warehouse.
• Experience in WMS and MS Office proficiency will be an advantage
• Possesses initiative and able to work independently
• Strong Leadership, Interpersonal, People Management and Communication skills
• Attention to details and organized.
• A pro-active team player with hands-on approach.

• Warehouse Manager Essential Skills
• Leadership, decision making, and problem-solving skills
• Organizational and multitasking abilities
• Interpersonal and communication skills
• Basic math and computer skills
• Knowledge of inventory and warehouses

Supervise all of a warehouse’s daily activities while working to maximize efficiency and minimize staff overtime

• Ensure effective, safe operations by implementing procedures and policies
• Analyze logistics data to increase productivity and aid in loss prevention
• Oversee receiving, warehousing and distribution operations
• Implement operational policies and procedures
• Implement and oversee security operations

Day-to-Day Duties

• Manage inventory control and quality assurance, productivity and logistics
• Motivate, organize, and discipline staff
• Manage the receipt, storage, and distribution of warehouse goods
• Inspect, maintain, and manage warehouse equipment and vehicles
• Keep detailed records of warehouse activities
• Ensure effective and safe use of warehouse equipment
• Ensure safety of staff

Job Description

The Data Center Facilities Manager plays a critical role in ensuring the smooth and reliable operation of our data centre infrastructure. You will be responsible for overseeing all aspects of the facility's operation, including power, cooling, fire protection, security, and environmental controls. Other responsibilities include managing data center floor space and security. You will also lead a team of outsourced technicians and contractors, to manage projects, and ensure compliance with all relevant regulations.

Key objectives are to:

•Maximize uptime: Ensure the data centre infrastructure meets the required availability levels and minimizes downtime, preventing outages, service and data loss.

•Maintain system redundancy: Implement and manage redundant systems for critical infrastructure to ensure smooth operation even during maintenance or unexpected events. Ensure maintenance regime is adhered to and any arising gaps remediated in a timely manner.

•Control operational expenses: Manage budgets effectively and find cost-saving opportunities for maintenance, upgrades, and external services

•Plan and strategize data center requirements to meet SIA current and future IT roadmap.

Responsibilities:

Lead and manage:

•A team of outsourced data centre technicians and contractors, providing guidance, training, and performance feedback.

•Projects related to the maintenance, upgrade, and expansion / optimization of the data centre infrastructure.

•Hosting sites are run as per SLA and within limits of key data centre operating parameters for power cooling and environmental settings

•Emergency response plans for diverse scenarios like power outages, fires, or natural disaster

Ensure optimal performance:

•Of critical infrastructure systems, including power distribution, cooling systems, fire suppression systems, and security systems.

•Of the data centre environment, maintaining optimal temperature, humidity, and air quality.

•Of operational efficiency and resource utilization.

Plan and execute:

•Preventive maintenance schedules and corrective actions for identified issues.

•Emergency response procedures in case of power outages, equipment failures, or other disruptions.

•Budgetary allocation and resource management for the data centre facilities.

Maintain compliance:

•With all relevant safety, environmental, and regulatory standards.

•Lead and manage data center audits

•Documentation for all systems and procedures.

Collaborate:

•With IT and other teams to ensure the smooth integration of data centre operations with other critical functions.

•With external vendors and service providers to maintain and upgrade equipment and systems.

Data Cente strategy and migration:

•Responsible for providing Data centre design and construction inputs, sustainability initiatives, and energy efficiency optimization

•Work with IT team for data centres space and power requirements

•Work with and support IT team for any data centre migration as required

•Responsible for writing Datacenter related tenders such as maintenance contract, co-location sourcing etc. and writing management approval papers.

Requirements

•Bachelor’s degree in electrical or mechanical engineering with minimum 5 years relevant industry experience or Diploma in electrical engineering with a minimum of 10 years of experience in datacentre infrastructure and facility management

•Familiar with fire safety rules and regulations associated with operating complex datacenter infrastructure

•Proficient in data centre monitoring and management software

•Familiar with data center fiber and structure cabling would be a added advantage

•Possess Datacenter certification eg. CDCP, CDFOM

•Familiar with TIA-942-B design standards for Datacenter, Uptime Standards and ASHRAE requirements

•Familiar with IT hardware specifications and computer racking requirements for datacenter space and power planning.

•Excellent organizational/administrative skills as well as strong communications & interpersonal skills

•Must be a positive, collaborative, active excellent problem-solver, being customer service oriented and conscientious.

•Willing to work on non-office hour and weekend including public holidays

Purpose and Objective

The Manager of Regulatory acts as an advisor on all legal requirements necessary to maintain import/export operations and Customs licensing. The manager is responsible for managing changes in international trade and political area, to ensure a high level of regulatory compliance. The manager’s signature binds the Company on all Customs-related matters in the region. The manager is responsible for an extended team of regulatory team-members in the region and working in collaboration with internal & external business partners to monitor the conduct of activities for adherence to regulatory import/export procedures throughout the business lifecycle.

Essential Job Duties and Responsibilities

• Stay up to date on changes in customs regulations and requirements, communicating updates to relevant teams and implementing necessary changes to ensure compliance.
• Serve as the primary point of contact for customs authorities, and internal stakeholders regarding all customs-related matters.
• Respond to internal and external audits related to Customs practices/other operations, including working knowledge of TradeFirst program.
• Lead and manage a team, providing guidance, training, and support to ensure optimal performance and adherence to company policies and SOPs. Ensure store operations adhere to SOPs and Licensing conditions, and provide internal training when required.
• Assist to develop process with various internal functions in obtaining import/export licenses, agreements, permits, certification and similar (i.e Customs License, CITES permits)
• Manage customs brokers and outsourcing partners to ensure accurate permit declarations (and HS codes) for imports, bonded movements of duty-free goods, and exports.
• Customs compliance and regulations knowledge of Customs Lot number management for Liquor & Tobacco will be an advantage.
• Collaborate with IT, Business and Transformation team in SAP based application for customs lot management and tracking of customs entry to facilitate compliance and drawback.
• Liaise with Third party warehouse, Resource & Allocation team, Divisions and Freight team to ensure replenishment orders are fulfilled timely.
• Review and audit customs documentation to ensure accuracy and completeness, resolving any discrepancies or issues as needed.
• Monitor and analyse key performance metrics, identifying areas for improvement and implementing initiatives to drive performance and productivity.
• Collaborate with internal departments, including merchants, planning, finance/tax, IT and store operations, to support business objectives.
• Assist with strategic projects, and process transformation projects to improve efficiency, compliance, and cost reduction initiatives.

Key Requirements

• College or University Degree preferred or equivalent work experience
• At least 5 years of leadership experience in import/export Customs and trade compliance management
• Fluency in English
• Proficient in MS Word, Excel and at least one Customs System eg. TradeNet, ICS or similar.
• Ability to actively participate in complex, cross functional projects including setting scope, reaching consensus, executing on task and presenting results
• Detailed knowledge of Bonded Warehouse regimes, FTZ’s, CITES, and Harmonized System Knowledge and experience with applying Quality Improvement Techniques.
• Six Sigma certification, APICs, Supply Chain Certification, and/or other professional certifications will be a plus

A day in the life of...

• Lead the channel thinking of the Purina commercial team, taking responsibility for developing and implementing channel strategies with a horizon of 12-36 months
• Support Marketing in developing category strategies with a horizon of 12-36 months
• Develop the Point of Purchase strategies and standards, incorporating the four POP Drivers
• Shopper Ownership through route to market
• Effectively oversee the distributor management of petcare channels within the Purina business stream

What will make you successful...

• Category product knowledge within the petcare industry
• 3+ years commercial experience as demonstrated by channel or distributor management experience
• Business managerial experience within trade marketing, marketing/sales or commercial functions. Preferably with Trade Marketing/CCSD experience.
• Demonstrated business planning & implementation skills (Project Management)
• Financial implication and awareness (P&L statement, supply chain reports etc)

Manager, Freight ( Operations)

The Freight Manager plays a pivotal role as an integral member of the DFS Supply Chain, contributing significantly to the seamless and efficient flow of goods within the organization. DFS Supply Chain oversees a supply chain network across multiple global regions, including the Asia-Pacific (APAC), Europe, the Middle East & Africa (EMEA), North America (NAM), and Oceania.

As the Freight Manager, you will oversee and optimise DFS’s global freight operations. You will play a critical role in ensuring the efficient, secure and cost-effective transportation of merchandize, point-of-sales material, visual merchandising and project materials globally wherever DFS is present. You will manage a freight professional team and collaborate with various stakeholders to meet organizational objectives. This position reports directly to the director of Freight & Logistics, and the successful candidate will have a proven track record of success in freight operations management, especially in commercial and/or retail freight.

Freight Operations

• In Partnership with DFS’s partner 4PL to ensure seamless, timely and optimized freight movements
• Acts as subject matter expert (SME) to handle, guide and / or answer logistics related questions from both internal and external parties
• Maintains strong relationships with the incumbent Freight Forwarders (LSPs)
• Executes regular reviews with LSPs on service quality.
• Creating & maintaining a centralized knowledge database in the forms of SOP or SWI
• Maintains daily overview of exception reports and follow up on shipment/issue updates with individual Freight Coordinators
• Keeps LSPs and 4PL informed of shipment exceptions or any special shipment handling requirements
• Collaborates daily within DFS Logistics community, as well as with various stakeholders on operational matters, such as Warehouse, Shipping & Planning Teams
• Oversees DFS open claims with LSPs and 4PL; Ensure claims are addressed in a timely fashion by LSPs or 4PL (whichever is applicable)
• Partners with 4PL to maintain and deliver reports necessary to protect the robustness of the supply chain, such as: Claim Report, ISF Report, Freight timeliness, Any other applicable reports where necessary
• Undertakes any other tasks or projects as may reasonably be expected within the role of Freight Manager

Controls

• Maintains a Business Continuity Plan
• Maintains appropriate levels of confidentiality
• Review and improve processes with 4PL
• Support Business Development Initiatives & New Store Openings
• Support Global Supply Chain initiatives (Automation, Reverse Logistics, etc)

Develop and lead the Freight team

• Recruit, build and develop a high performing & effective Freight operations
• Provide development opportunities and guidance where necessary
• Conduct annual appraisal meetings, set individual/collective objectives, providing coaching & feedbacks
• Provide day-to-day direction concerning work assignments, overtime requirements and priorities.

Key Requirements

• Bachelor's Degree in Logistics or Supply Chain Management preferred
• Bachelor's Degree in a relevant academic area such as Engineering, Accounting, etc. may be substituted
• 3 to 5 years of experience in Freight operations with at least 1 year in a managerial position. Preferably with Freight Forwarding companies experienced with commercial freight
• Fluency in English
• In-depth knowledge of transportation procurement, industry regulations, and market dynamics.
• Proficient in MS computer applications (Excel, Word, Powerpoint) is a must

The Legal Manager will be based in Singapore and responsible for providing legal support for a variety of issues in customer contract negotiations, researching and enabling the launch of new products and services as well as regulatory and trade compliance support. The incumbent will be reporting to the Legal Director, Asia Pacific. He/she is expected to take on a broad and interesting range of legal matters and thus, a strong foundation in either a local or international law firm will be looked upon favorably.

Roles & Responsibilities:

• Reviewing and providing legal support for customer contracts throughout the Asia Pacific region
• Resolving disputes arising from customer contracts
• Advising on international trade and regulatory compliance matters
• Conducting legal research to enable the launch of new products and services
• Drafting and review legal commercial contracts and document
• Supervising outside law firms used by UPS
• Supervising junior Legal Department staff

Job Requirements:

• Possess a recognized Law Degree i.e. LLM or JD
• Minimum 4 years of relevant legal experience in law firm and/or in corporate legal department
• Candidates who possess relevant experience without Asia Pacific exposure will be considered as well.
• Possess advanced drafting skills in corporate and/or litigation matters.
• Ability to manage projects independently within minimal supervision in matrix company organization.
• Possess good planning, organizational and time management skills.
• Excellent communication and interpersonal skills and able to interact with different levels of people.
• Matured personality with strong professionalism and long-term view towards career development
• Fluent in English and preferably one other Asian language i.e. Mandarin, Japanese, Korean or etc.
• Business traveling opportunities will be available.

You will be providing effective administrative support to the Account Servicing team. You will be responsible for preparation of contracts, settlement reports and following-up on outstanding, uploading of advertisement, generate/tracking of reports, filing etc.

Core Responsibilities:

• Providing administrative support to the Account Servicing team
• Ensure that the contracts are prepared accurately, sent out and received in a timely manner to meet internal procedures and customer satisfaction
• Ensure that the settlement reports are prepared accurately in a timely manner to meet customer satisfaction
• Maintain a good filing system for all the contracts
• Upload advertisements onto the website and send out electronic email blasts timely and accurately
• Provide reminders to Account Servicing team on deadlines for the returning of contracts, settlement reports and submission of advertising material
• Prepare reports for the Account-Servicing team
• Any other duties assigned by Account-Servicing Manager

Job Specifications:

• Diploma in Business Administration
• Proficient in Microsoft Excel & Word
• Prior event handling experience will be an added advantage
• Motivated, meticulous and results oriented
• Good interpersonal and communication skills
• Team player and ability to work effectively
• This is a 1 year contract role

Job Summary

You will deliver account servicing and project management relating to the commerciality of a store layout which includes full architectural drawing packages to vertical circulation between floors, customer service in store and facade design.

A Day in the Life:

• Responsible for account servicing and ensure that the project deliverables are achieved in accordance to contracts
• Ensure smooth take-over and handover of sites
• Formulate project plans that effectively allocate the resources required by the projects
• Lead, monitor and implement the projects with the assurance that timelines, workmanship, safety and technical aspects are met in accordance to requirements
• Manage all project risks and issues
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Prepare project budget and billing
• Ensure all works meet quality standards and government regulations
• Assess the performance of the contractors and verify their claims for variations and payments
• Ensure that the expenditure of the projects are kept within budgeted costs and targeted margin
• Attend meetings and liaise with consultants, sub-contractors and any other parties involved in the project
• Inspect off-site fabrication and on-site installation
• Ensure that all the defects have been rectified before the arrangement for pre-site inspection
• Perform any other ad hoc duties

What We Are Looking For:

• Diploma/Degree in Architecture, Interior Design, Building Management, Quantity Survey or related field of study
• Minimum 3-5 years of project management experience in retail and corporate office interiors
• Project management experience across a range of disciplines, contract and procurement
• Preferably with knowledge in furniture industry
• Strong leadership, organisation and planning skills
• Excellent interpersonal and communication skills
• Exceptional level of attention to detail and accuracy
• Ability to work independently as well as in a team environment
• Ability to read design drawings, architectural/technical blueprints and shop drawings
• Well versed in MS Office applications, internet research skills
• Ability to work under pressure of meeting timelines
• Self-motivated and results oriented
• Experience in managing and leading project teams to successful outcome

[What you will be working on]

Under our City in Nature vision, you will be responsible for the curation of selected parks and park connectors in the western region of Singapore to provide a safe and pleasant experience for park visitors, and to bring park visitors closer to nature. Your work will also require keen interest and knowledge in nature and greenery to carry out landscape and infrastructure development/maintenance works. You will also implement a range of activities involving the community, including programming, education and outreach,  tree-planting events, as well as various habitat enhancement projects.

[What we are looking for]

• Degree in Horticulture, Landscape Design, Environmental Science or related discipline

• Enjoy working outdoors, doing field work and interacting with people

• Keen interest in nature, plants, greenery and environmental horticulture

• Able to work independently and multi-task in performing a diverse range of duties, including operations, community engagement, programming and enforcement (e.g. Parks and Trees Regulations, etc) when required

• Possess good interpersonal and writing skills

• Willing to work after office hours and during weekends and public holidays when required

• Be trained in ArcGIS or be open to learn ArcGIS

Successful candidate will be placed on a 9-month employment contract. Only shortlisted candidates will be notified.

• Experience in developing end-to-end applications.

• Experience working in both Unix and Windows operating environments are preferred.

• Knowledge of multiple frond-end languages and libraries (e.g. React, NodeJS, Typescript and JavaScript, HTML5, CSS3).

• Knowledge with hands on experience in technologies like .Net core, Net5 above and C#

• Familiarity with databases (e.g., MySQL, Microsoft SQL) with Entity Framework.

• ICT Assessment Certification for software Developer (NUS-ISS) will be an added advantage.

• Web Servers (e.g., Apache) and UI/UX design.

• Experience in CI/CD principles

• Experience in DevSecOps architecture

• Experience of developing cloud native applications.

InfoCepts stands as a global leader in comprehensive data and analytics solutions, boasting nearly two decades of expertise. Recognized as Gartner's Customers' Choice for Data & Analytics providers in 2020, 2021, and 2022, we've sustained impressive year-over-year growth, now employing over 1,000 professionals globally. Committed to our mission since our inception in 2004, we aim to assist our clients in staying modern, enabling informed, data-driven decisions.

As part of our expansion, we seek dedicated professionals who share our passion for leveraging data's transformative power to contribute to a better world.

We are seeking a highly skilled and experienced IT Security and Infrastructure Manager to join our team. The ideal candidate will have a minimum of three (3) years of proven work experience in the IT security field, with a focus on enterprise systems, network, and cloud infrastructure.

• Develop and implement comprehensive IT security policies, procedures, and protocols to protect the organization's information assets and infrastructure.
• Manage and oversee the organization's network infrastructure, including routers, switches, firewalls, and VPNs, ensuring optimal performance, reliability, and security.
• Lead efforts to assess and mitigate cybersecurity risks, vulnerabilities, and threats across the organization's IT infrastructure.
• Collaborate with internal teams to design, implement, and maintain secure and resilient cloud-based systems and services.
• Conduct regular security audits, vulnerability assessments, and penetration testing to identify and address security weaknesses and gaps.
• Monitor and analyze security logs and alerts to detect and respond to security incidents and breaches in a timely manner.
• Stay up-to-date with the latest trends, technologies, and best practices in IT security and infrastructure management.
• Provide guidance, training, and support to IT staff and end-users on security best practices and compliance requirements.
• Prepare and present reports, metrics, and recommendations to senior management on the organization's security posture and risk exposure.
• Liaise with external vendors, partners, and regulatory agencies on security-related matters as needed.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum of three (3) years of progressive experience in the IT security field, with a focus on enterprise systems, network, and cloud infrastructure.
• Professional certifications such as CISSP, CISM, or CCSP are highly desirable.
• In-depth knowledge of cybersecurity principles, practices, technologies, and frameworks.
• Hands-on experience with network security, firewalls, intrusion detection/prevention systems (IDS/IPS), and endpoint security solutions.
• Proficiency in cloud security concepts and technologies, including identity and access management (IAM), encryption, and security monitoring.
• Strong analytical and problem-solving skills, with the ability to assess complex security issues and develop effective solutions.
• Excellent communication and interpersonal skills, with the ability to effectively communicate technical information to non-technical stakeholders.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Demonstrated leadership and project management skills, with the ability to prioritize tasks, meet deadlines, and deliver results.

The Account Executive assists the department in client servicing to ensure the smooth administration of the tickets inventory as well as optimize potential sales for the inventory owners.

Core Responsibilities:

• Maintain and enhance the business relationships with assigned clients
• Key liaison point for clients on event details and support
• Ensure that events details are accurately configured into the ticketing system and promptly disseminated to all sales channels
• Assist clients in their ticket inventory management and maximize ticket sales
• Resolve any ticketing issues that may occur.
• Work closely with the marketing and technical departments to support the clients’ requirements and needs in areas of marketing and ticketing system.
• Assist in data analysis, preparation of monthly sales and management reports.
• Handle ad hoc projects and any other duties assigned .

Job Specifications:

• Diploma in Business Administration / Tourism & Hospitality.
• Preferably with 2 years of relevant experience in client’s servicing / customer service coordination.
• Conversant with Microsoft Office.
• Good interpersonal, communication and organizational skills.
• Team Player.
• Ability to communicate and interact with people at all levels and work independently with minimal supervision.
• Able to work during event timing if the need is required (at night and weekends).
• No experience are welcome to apply.

[What you will be working on]

1. Develop a thorough understanding of the SkillsFuture landscape including relevant programmes and initiatives

About Us:

Hey there!

Welcome to Sheldon Global Pte Ltd, where we're more than just a business - we're a family of 7 lively brands. From the homey elegance of HOUZE to the distinct flavors of Table Matters, Aroma Matters, IRIS Ohyama, and a few others, we're all about bringing the best to the e-commerce world!

Have you ever thought about being part of something big in Singapore's e-commerce scene? Well, here's your golden ticket! We're on the hunt for a stellar Tier 1 Key Accounts Sales and Brand Maestro to lead our HOUZE accounts on Lazada and Shopee!

If you're all about growth, fun, and some friendly banter, you're just the person we've been waiting for! Come on over, and let’s make some waves together! ️

Roles & Responsibilities:

• Develop and implement e-commerce sales strategies: You will be responsible for identifying and implementing strategies that drive e-commerce sales, such as optimizing product listings, creating promotions, and improving the user experience.
• Manage and analyze e-commerce performance: You will monitor the performance of the e-commerce platform, track sales, and analyze data to identify areas for improvement.
• Develop and execute marketing campaigns: You will work with the marketing team to create campaigns that drive brand awareness and promote products to the target audience.
• Manage brand messaging: You will oversee the development and implementation of the brand messaging across all e-commerce channels, ensuring consistency and alignment with the overall brand strategy.
• Manage relationships with e-commerce partners: You will work with e-commerce partners to negotiate contracts, manage inventory, and ensure timely delivery of products.
• Conduct market research: You will conduct market research to identify new opportunities and stay up-to-date with industry trends.
• Analyze competition: You will analyze the competition to identify areas for improvement and stay ahead of industry trends.
• Manage budget: You will be responsible for managing the e-commerce budget, allocating resources effectively to achieve sales targets.
• Lead and manage team: You will lead and manage a team of e-commerce sales and marketing professionals to achieve departmental goals and objectives.

Requirements:

• Strong understanding of e-commerce platforms and technologies, as well as experience with analytics and data-driven decision-making.
• In-depth Shopify management & e-commerce brand website management
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with internal teams and external partners.
• Strong leadership and management skills, with experience leading and managing a team of sales and marketing professionals.
• Strong project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines.
• Excellent analytical skills, with the ability to analyze data, identify trends, and develop actionable insights.
• Creative thinking and problem-solving skills, with the ability to develop innovative solutions to complex problems.
• Knowledge of SEO, SEM, social media marketing, email marketing, and other digital marketing channels.
• A strong understanding of branding and the ability to develop and execute brand strategies across all e-commerce channels.

[What you will be working on]

• Plan and conduct user research and design processes for digital products and projects

• Create user stories, personas and storyboards and user journey

• Perform UX assessment (heuristic evaluation, review data from various sources, audit website)

• Propose recommendations for website feature and product enhancements

• Design prototype and iterate ideas for UI design (wireframes, mockups)

• Work closely across teams with internal and external project managers

• Conduct usability testing when necessary

[What we are looking for]

• Passionate about UX/UI design

• Have experience in articulating ideas and designs

• Have at least 3-4 years of experience in UX/UI design, research and analysis, design thinking and website development work

• Proficient in analysing qualitative and quantitative data, especially web analytics using Adobe Analytics

• Well versed in user interface design tools and design software like Photoshop, Illustrator

• Ability to navigate complex processes and simplify them for UX/UI improvements

• A team player and committed to work assigned

• ​Can work well under pressure and given timelines

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure

1. Responsible for full set of accounts, including timely submission of management accounts.

2. Prepare financial reports including schedules and cash flow to support key business decision making.

3. Partner internal and external stakeholders to ensure timely and accurate forecasts and budgets.

4. Prepare audit and tax schedules and liaise with auditor and tax agent for statutory reporting.

5. Manage intercompany reconciliation.

6. Quarterly submission of GST and other statutory reporting as required.

7. Support system implementation / improvements.

8. Support external and internal audits.

9. Preparation of financial statement for 2 entities.

10. Responsible for submission of financial reporting to regional HQ and HQ.

11. Other ad-hoc finance duties as assigned.

Requirements:

• Degree in Accountancy or equivalent
• Minimum 8 years of relevant work experience in Big Four global accounting firms will be preferred
• Knowledge in Microsoft Dynamic BC is added advantage.
• Proficiency in Microsoft Office applications
• Good understanding of the FRS and relevant Accounting Standards, GST and local tax.
• Ability to communicate, present and influence internal and external stakeholder.
• Adopts an open mindset to drive continuous improvement.
• Good interpersonal and communication skills.
• Candidates who has experience working in the construction industry will be preferred.

Job Descriptions:

• Familiar with and understanding all the tender requirements
• Exercise a collaborative plan and define the extent of the works
• Timely management of tender activities
• The general duty includes measurement of quantity, collection quotations, cost comparison, and participation in preparing tender price
• Review quotations with the designated specification
• Review quantities and cross-check for possible items that may have been overlooked
• Proofreading for tender responses to highlight areas for incorporation of quantity and ensure issuance to stakeholders to quote for works
• Price negotiations with subcontractors/partners.
• Review of cost impact (value engineering proposal/ variations)
• Able to manage/lead the team and assign tasks to the team members respectively

Job Requirements:

• Degree in Quantity Surveying/Building or equivalent
• Minimum 8 years of working experience in the local building construction industry. Main contractor experience is preferred
• Experience in tendering work.
• Sound computer literacy including advanced skills in Excel. Proficient in Cubicost Glodon will be a plus.
• Familiar with all types of building tendering will be advantageous
• Bilingual will be advantageous
• Location: Jurong East

Position Overview

• Responsible for supporting Key Account (KA) and Target Account(TA) business growth by solution business development approach.
• Develop and expand new Yusen Logistics SCS (Supply Chain Solutions) business.
• Present and promote Yusen Logistics SCS in the region and generate business pipelines.
• Manage and enhance efficient SCS tender management process and improve winning ratio.
• Manage client data repository for effective internal information exchange.

Responsibilities

• Diagnose customer needs and identify solution business opportunities.
• Develop sales approach and formulate winning strategy to secure solution business.
• Collaborate with Regional Key Account Development/Local Key Account Development / Industry Vertical Leaders to adopt supply chain approach to KA/TA and propose appropriate solutions and or products.
• Create synergy between Business Development/Business Units for complicated supply chain needs.
• Plan strategic approach for business development.
• Expand SCS client base into other IVs and Geographic markets into Japan, the Americas, Europe, East Asia and South Asia & Oceania region.
• Educate regional Solution BD to secure supply chain solutions in region/local.
• Assist and guide organizations in the strategic approach for business development.
• Provide customer insights through tender requirement.
• Enhance postmortem for gap analysis.
• Update relevant Yusen and clients with market trend and best practice information.
• Monitor competitors’ behaviours and service information as it becomes available.
• Conduct senior level communication with management and global, regional and Operation Companies (Opcos) business teams.
• Monitor and encourage Opco BD members on business development.
• Provide insights and Lead Opco BD members to capture customer requirements and market trend.

Requirements & Qualifications

• University degree, preferably in Logistics, Marketing, Business Administration or relevant degree.
• At least 7 years of Key Account Management experience in logistics industry with exposure in providing logistics solutions design or related experience.
• Excellence knowledge of the logistics industry (Freight Forwarding, Contract Logistics, Land Transportation, etc.).
• Demonstrated excellence skill of strategic and tactics problem solving.
• Work well under pressure and commit to deadlines.
• Able to work independently and within team and across teams.
• Able to demonstrate teamwork, collaboration, adaptability and initiative.
• Able to manage well on both internal and external stakeholders.
• Proven strength in conceptual thinking and designing.
• Excellent people, communications & negotiation skills and intuitive to customer’s business.
• Fluent English proficiency, other languages are a plus.
• Proven sales successes on new business generating and retention prowess.
• Ability to travel overseas for business when required.

Work Location

2 Changi South Avenue 2, Singapore 486354

Primary Responsibilities

· Manage the operations of the social and recreation activities pool, gym, multi propose room, fitness studio, Business Centre and Members Lounge/Events venue.

· Drive the team to meet and exceed agreed revenue targets through a creative approach to delivering creative and interesting programs (e.g., swimming, fitness, tennis, lifestyle, etc).

· Recruit, Manage, Lead, coach and train team members for continuous developments through Daily Summary, monthly departmental meetings, one on one, and organized scheduled trainings.

· Assist in developing and initiating adult and children activities and events.

· In charge of maintenance and cleanliness of all the Pool’s umbrella, sun-bed and cabana including Gym, Tennis Courts, Golf Putting Course, Multi-Purpose Room and Fitness Studio.

· Achieve the Social & Recreation Club's annual budget and be accountable for maintaining and operating within financial targets as well as net movement.

· Ensure members and guests receive friendly and consistent personalized service from all team members.

· Ensure that government health and safety regulations are complied with at all times and the club rules are observed by members, clients and guests.

· Responsible to ensure that facilities are compliant with the safe management measures or other regulations aligned with governments initiative or requirements.

· Regularly monitor all equipment for the proper functioning in the Social and Recreation facilities and fitness club area to ensure maximum guest satisfaction and safety.

· You are required to demonstrate leadership quality and initiative in all areas.

· Any other duties as assign as and when by the management.

JOB REQUIREMENTS

· Must have minimum of 2-years management or supervisory experience.

· Able to commit to 5 day’s work week including weekends.

· Must be able to occasionally work outdoors.

· Excellent organizational and planning skills.

· Be able to work with children.

· Computer literacy is a must including Microsoft and Google applications and Online Booking systems.

· Bachelor Degree or Diploma in Hospitality or Sports Management is preferred.

· Certification in First Aid/AED is an advantage

The Account Manager will focus on generating leads, building and maintaining relationships with existing customers, representing the Company's products and services and providing support to close sales. The Account Manager will strategically identify and proactively engage in business and sales opportunities to achieve identified sales related objectives while supporting the Company promotions and campaigns. We are looking for an ambitious self-starter to be part of a fast-growing company that rewards self-direction, celebrates innovation, and bends the trajectory of an industry in favor of our clients.

PRIMARY RESPONSIBILITIES

• Prospect, identify and build relationships with potential new clients and key decision makers Manage and engage existing clients to drive further business growth
• Manage sales process through prospecting, lead qualification, forecasting, resource allocation, account strategy and planning
• Consult with clients and prepare proposals and quotes based on their needs
• Maintain knowledge of the market and competitors
• Manage sales through prospecting, lead qualification, forecasting, resource allocation, account strategy and planning
• Keep up-to-date knowledge of Curvature products, technology and providing detailed advice and information to customers to help formulate direction
• Build strong relationships with customers, vendors, partners and colleagues
• Provide efficient, friendly and proactive customer service
• Analyze multiple market factors to both anticipate/identify customer problems/needs and recommend appropriate solutions
• Continually look for ways to improve response times and quality of information
• Track all sales activity in the pipeline management tools
• Utilize strategic probing to identify, evaluate, and communicate/recommend or discuss alternative business solutions or adjustments to the requirements
• Effectively balance demands from multiple stakeholders and short-term and long-term priorities
• Clearly and effectively articulate compelling value propositions and solutions for Curvature’s products to meet client requirements.
• Effectively demonstrate value proposition in person, on conference calls, or using screen share technology.

PREFERRED QUALIFICATIONS

• Bachelor’s Degree in a related field such as Business, Marketing, Finance or IT
• Demonstrated new business sales expertise with proven results
• Experience in the IT industry, specifically in sales and/or contract management
• Independent and self-motivated with the ability to work remotely and independently while achieving results
• Demonstrated experience with Customer Relationship Management (CRM) and order management systems such as SalesForce and Oracle to manage sales process
• Excellent written and verbal communication skills with the ability to build customer relationships
• Ability to work and promote a positive team environment
• Results-oriented individual with the ability to multi-task and remain calm in a fast pace environment
• Ability to respond to rapid change, perform duties with accuracy and with a strong degree of urgency
• Excellent organizational skills and the ability to solve problems and meet deadlines
• Fluent in Korean language

Work Location : Pasir Panjang

6 months Contract

Responsibilities

• Lead strategic plans for managed accounts by identifying customer needs, driving product adoption, and delivering solutions to customer challenges. Develop and pitch opportunities for key customers. Take ownership for driving/delivering against the business objectives and contribute to team success.

• Plan and execute prioritized work in strategic plan for managed accounts, selecting appropriate methods to most effectively achieve plan objectives. Troubleshoot customer problems with minimal assistance and triage, when necessary. Utilize strong understanding of customer business objectives to offer strategic support and appropriately challenge where necessary. Support adoption of best-available Google solutions for customer needs.

• Lead strategic plans for managed accounts by identifying customer needs, driving product adoption, and delivering solutions to customer challenges. Develop and pitch opportunities for key customers. Take ownership for driving/delivering against the business objectives and contribute to team success.

• Identify key stakeholders within Google to build a network and contribute to cross-team collaborations. Develop relationships with supported customers, acting as a point of contact for customers around all key areas.
  
  
  Knowledge
• Stakeholder management strategy
• Operations management strategy
• Customer conversations
• Customer Research
• Data-driven analysis and reporting
• Knowledge of tools (e.g., dashboards, customer relationship management tools) that can help provide analysis and optimization insights
• Persuasion skills
• Sales analytics for account managers
  Analyze internal (e.g., maintaining pipelines, account-specific internal metrics) and external data and leverage existing tools/resources as appropriate and collaborate with cross-functional project teams (e.g., analytical leads) to prepare data and to structure and execute analysis.
• Identify revenue and growth opportunities

Skills

• Ability to positively influence individuals in a customer/suppliers organization who can help others make a conscious decision on the proposed product, service, or solution.
• Ability to leverage standards-based business practices to ensure materials, equipment, and technology deliver efficient and effective business outcomes.
• Ability to analyze and apply industry, market, and organizational information to strategies and plans.
• Ability to utilize open, closed, and leading questioning techniques to understand underlying beliefs, motivations, and causes for behaviors, needs, and desires. Knowledge of the customers organization, industry, competition, and end-customers.
• Ability to combine technical and financial data to differentiate and position the value of company products, services, and solutions to create competitive advantage. Knowledge of internal company tools (e.g., dashboards, customer relationship management tools) that can help provide analysis and optimization insights. This includes staying up to date on the latest tools and how they can add value or uncover new opportunities with customers.
• Ability to gain commitment to a product, service, or idea from partners, customers, suppliers, and/or stakeholders using data and appropriate communication or storytelling methods.
• Ability to establish or adapt sales/partnership strategies by integrating and applying ones understanding of the customer, competitive intelligence, external trends, and data from lagging/leading metrics. This includes knowledge and application of basic sales/partnership concepts and techniques (e.g., discovery, qualifying individuals, relationship mapping, objection handling, upselling, closing, outreach).
• Ability to articulate how customers and partners can use company products, services, and solutions to identify needs, solve problems, and drive growth.
• Experience working with advertisers, agencies, and/or clients. Excellent leadership, organization, communication, interpersonal and teamwork skills. Thought leadership on digital advertising ecosystem (advertisers, agencies, platforms or clients) In-depth knowledge of advertising productsis a plus.
• Excellent analytical and problem-solving skills.
• Ability to deliver results under pressure and show dedication to client services.
  

Sr Manager, Membership & Quality Management

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “to be the leading global alliance for the high-value international traveler and the mission of the organization is “to contribute to the long-term profitability of its members beyond their capabilities.” The Star Alliance office in Singapore coordinates the global activities of the alliance including managing joint projects on behalf of its 26 member airlines.

Based in Singapore, the Senior Manager, Membership & Quality Management is a critical leadership position that will play a critical role in delivering the value provided by Star Alliance to the member airlines. This position requires a seasoned professional with a strong background in commercial, operational, and technical functions within the airline industry.

Job Summary

Membership

• Manage the Star Alliance Membership Portfolio of Full Star Alliance Members, Connecting and Intermodal Partners.
• Manage the implementation of business objectives and governance guidelines into day-to-day processes with the members.
• Prepare and conduct the Membership Liaison and Quality Committee, a key governance forum
• Management of Expert Communities in cross-functional business areas (Data analytics, Marketing/Brand, and commercial functions)
• Coordinating the full lifecycle management of Star Alliance members, from new carrier integrations, lifecycle, and exits of members.
• Planning membership entry and exit projects.
• Develop, implement, and maintain collaborative working procedures between Members and the Star Alliance management organization.
• Manage and develop the intra-alliance collaboration tools (Today: StarDesk), including Vendor, IT, procurement, implementation, and lifecycle management.

Business Development

• Manage the overall implementation of business-related compliance requirements for the Star Alliance Members.
• Manage the implementation and distribution of the annual release & publication of Star Alliance Core Values & Standards and the Customer Reference Guide

Quality Management

• Continuously monitor compliance adherence by Star Alliance members through central measurements and annual audits.
• Conduct the planning, organization, reporting and follow-up of member airline audits and passenger journey inspections.
• Continuous review and improvement of the Core Values & Standards, compliance management, and audit concept.

Your Profile

• University business degree, or equivalent.
• Minimum 5 years of relevant professional experience.
• Overall knowledge of the airline & aviation industry in strategic areas, airline corporate functions, quality management, and airline-industry related business functions.
• Advanced knowledge of airline partner and alliance management structures through all levels of collaboration.
• Effective communication and experienced in partner relationship management.
• Competent in negotiation and conflict management.
• Able to cope with time pressure, ability to work with speed, independently and in teams.
• Highly organized and self-motivated to meet critical deadlines by balancing and prioritizing multiple tasks.
• High service philosophy and professional working attitude with attention to detail and excellent follow-through.
• Excellent interpersonal skills & ability to interact appropriately with all levels of the organization.
• Experience in multiple stakeholder management an advantage.
• Able to travel worldwide.
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholders.

We Offer

• Full-time position based in our Singapore office
• Travel Benefits
• Comprehensive medical & dental benefits

This is a unique opportunity for highly skilled professionals to apply their talent, creativity, and dedication to a global team focused on delivering value to frequent international travelers who travel on our member airlines.

If you believe you are the perfect candidate, then allow us to get to know you and submit your CV to [email protected].

Job Description

We are seeking an experienced and detail-oriented SAP Test Manager with a proven track record in SAP testing methodologies and a strong emphasis on S/4HANA migration projects. The ideal candidate will play a pivotal role in overseeing and managing the testing activities related to SAP software implementations, enhancements, and specifically, migrations to S/4HANA. The SAP Test Manager will demonstrate expertise in test planning, execution, and leadership for a large-scale project involving high number of users while ensuring the quality and reliability of SAP systems.

Responsibilities

Test Strategy and Planning:
•Develop and implement comprehensive test strategies, with a specific focus on S/4HANA migration projects and other SAP systems like BW, SAC, Datasphere and PaPM.
•Collaborate with project managers, business analysts, and SAP functional consultants to understand the unique requirements of S/4HANA migrations.
•Define test scope, objectives, and deliverables tailored to the migration context.

Test Execution:
•Oversee the execution of test plans, ensuring that testing activities are aligned with the complexities of S/4HANA migration projects.
•Coordinate closely with SAP functional and technical teams to validate system functionality during migration.
•Conduct various types of testing, including system testing, integration testing, regression testing, and performance testing, specific to S/4HANA.
•Drive test automation for Functional and regression testing

Team Leadership:
•Lead and mentor a team of SAP testers, emphasizing expertise in S/4HANA migration testing.
•Provide guidance and support to team members, ensuring a deep understanding of the challenges and nuances associated with S/4HANA migrations.
•Conduct performance evaluations and contribute to professional development plans with a focus on migration skills.

Stakeholder Communication:
•Effectively communicate test progress, results, and other relevant information to project stakeholders, emphasizing the critical role of testing in successful S/4HANA migrations.
• Collaborate with project managers to provide accurate and timely status reports with a particular focus on migration milestones.

Continuous Improvement:
•Identify opportunities for process improvement within the testing lifecycle, particularly regarding S/4HANA migration best practices.
•Implement and share insights into testing methodologies, tools, and industry trends related to S/4HANA migration projects.

Qualifications

•Bachelor’s degree in computer science, Information Technology, or a related field.
•Proven experience as a SAP Test Manager, with a significant focus on S/4HANA migration projects.
•Strong knowledge of SAP applications, modules, configurations, and S/4HANA migration processes.
•Experience with various testing methodologies, tools, and best practices, with an emphasis on S/4HANA migration testing.
•Excellent communication and interpersonal skills.
•Project management certification (e.g., PMP) is a plus.
•SAP certification and S/4HANA certification are highly desirable.
Key Competencies:
•Leadership and Team Management
•Test Planning and Execution, particularly for S/4HANA migrations
•Communication and Collaboration
•Problem-solving and Analytical Skills
•Attention to Detail
•Stakeholder Management