-Coordinate and communicate with all stakeholders (customers, suppliers, etc.)

-Advising the buying teams & deciders of companies

-Present monthly sales performance reports to management

-Follow up on the monthly AP & AR report to make sure accurate payment transaction

-Regular meetings with Marketing and Sales management to evaluate personal sales

-Analyze and monitor customer and supplier data to measure success and identify fluctuations/trends, so as to decide on relevant follow up actions

Responsibilities

• Establish working relationships with key clients and stakeholders and become a trusted advisor who will understand their requirements and challenges
• Manage client's IT and business satisfaction in the delivery of IT services and ensure profit objectives are met
• Provide leadership to business development teams in identifying new business opportunities and manage end-to-end sales cycle, particularly in growing existing business in the account
• Engage with principal, partners, and suppliers in sales activities on IT products and services of the Company
• Ensure sales targets are achieved and maintain good customer rapport
• Monitor market conditions and recommend pricing and market strategy
• Investigate customer's complaints on quality, delivery, service etc and provide corrective measures
• Present, negotiate and prepare contracts, quotations, etc

Requirements

• Minimum a Diploma in IT or equivalent
• 1 year of working experience preferably in IT sales or business development role
• Possess strong initiative, people networking and creativity skills
• Proven sales track record
• Disciplined and driven to develop sales account plans and upkeep sales forecast & hygiene

About the role

Reporting to the Head of Industrial Vertical for Asia Pacific, this role will work closely with internal and external stakeholders on Industrial accounts, building long-lasting relationships and ensuring a high-level of service quality across all services.

What you will be doing

1) Perform lobbying actions

• Identify Key Account targets based in Asia Pacific region, identify decision-makers and specifiers and achieve the widest knowledge possible (activities, subsidiaries, decision structures…) for Industrial accounts
• Send sales leads to network in order to increase CEVA Logistics penetration in Asia Pacific
• Establish a referencing strategy for regional or international Industrial accounts (decision-makers, accounts mapping, lines of approach…)
• Undertake necessary lobbying among prospective Industrial Key Accounts to promote CEVA Logistics and to obtain the opportunity to participate for future Tenders

2) Commercialize and argue Bollore Logistics sales offer

• Represent CEVA Logistics to Key Accounts whose reporting needs a centralized and collaborative action (multi-scope)
• Represent CEVA Logistics to lead and participate in tender process (RFP/RFI/RFQ)
• Sell the whole CEVA Logistics services supported by internal expertise
• Promote CEVA Logistics services and key Asia stations and regions
• Implementing new business strategies to expand new customer base and to secure target prospects

3) Provide consistent tariff offers

• Determine a tariff policy in conjunction with Middle Office and Regional Sales Management and a consistent organization between various implicated sites
• Establish, confirm and update CEVA Logistics tariff offers and write contracts in coordination with Legal Services
• Answer to tenders with Tender Management Desk if needed
• Participate in conjunction with Purchasing Department to negotiation among Suppliers

4) Service support

• Transfer obtained contracts to Operations in order to ensure required customer quality service to customers
• Support services or operation sites via appropriate information on SOP to apply
• Intervene among sites and participate in dispute settlement
• Monitor customer account profitability and problems linked to receipts with sites manager

5) Synthetize information through reporting

• Consolidate statistical elements from various operation sites and achieve a monthly regional reporting vision of our business
• Report sales actions undertaken to perpetuate and develop CEVA Logistics Key Customer Accounts for Industrial vertical
• Update CRM with weekly activities and key accounts monthly reports

The successful candidate

• At least a Bachelor's degree in Business / Logistics / Engineering
• At least 7 years of related work experience in Freight Forwarding (Both Air & Sea Freight) & Contract Logistics
• Experience in Key Account management and development, preferably with network/contacts of decision makers in Asia Pacific
• Excellent communication, presentation and interpersonal skills
• Ability to work under pressure, independently and as a team player
• Good critical thinking and problem solving skills

• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Job Description:

We are seeking a highly motivated and proven Account Manager to join our dynamic team. As an Account Manager, you will play a crucial role in managing customer relationships, acting as an IT advisor, and driving business growth through the development of opportunities within your assigned accounts. Your primary responsibilities will include independently handling customers, collaborating with them to create IT roadmaps, and building a strong sales pipeline to meet and exceed sales quotas.

Responsibilities:

· Independently manage and nurture customer accounts, building strong relationships based on trust and providing exceptional service.

· Act as a trusted IT advisor to customers, understanding their business needs and aligning them with appropriate IT solutions.

· Collaborate with customers to develop IT roadmaps, outlining their technology requirements and strategies for future growth.

· Proactively identify and develop sales opportunities within your assigned accounts, leveraging your strong understanding of the customers' businesses.

· Build and maintain a robust sales pipeline, consistently meeting or exceeding sales targets and quotas.

· Stay up to date with the latest technology trends and developments, continuously expanding your knowledge and effectively applying it to customer engagements.

· Deliver high-quality work and solutions to customers, ensuring reliability and customer satisfaction.

Requirements:

· Proven track record as an Account Manager within an IT System Integrator company.

· Ability to independently handle customers and build strong, long-lasting relationships.

· Strong experience in acting as an IT advisor, understanding customers' businesses, and developing IT roadmaps.

· Demonstrated ability to identify and develop sales opportunities, resulting in the achievement of sales quotas.

· Hunger and drive to exceed sales targets, with a strong focus on results and achievement.

· Passion for technology and staying abreast of the latest industry trends and advancements.

· Commitment to continuous learning, with a proactive approach to acquiring new skills and knowledge.

· Excellent communication and presentation skills, with the ability to effectively convey complex technical concepts to non-technical stakeholders.

· Strong problem-solving and analytical skills, with the ability to propose and implement effective solutions.

· Reliable and committed to delivering high-quality work that meets or exceeds customer expectations.

Responsibilities:

• Formulate, develop and implement optimal strategies and business plans for system / solution / service sales to achieve sales growth, market development and strong relationship building in assigned accounts
• Cultivate robust, collaborative, and mutually beneficial relationship with customers through industry knowledge sharing in the areas of defense / security / critical infrastructure related industry
• Ensure a holistic account understanding and have alignment to R&S sales strategies and initiatives
• Make presentations on solution level to related industry and customers to drive requirements and projects
• Establish contact, business development, mediation of relevant accounts to generate desired opportunities
• Work closely with Headquarters on complete system solutions / configurations, pricing and sales and business strategies for projects
• Participate in bidding activities and collaborate with internal stakeholders to ensure customer needs are met and products meet tender requirements
• Recommend and schedule Product / Application Specialist and Customer Support Engineer to interface with the customer to achieve customer satisfaction
• Work closely with aftermarket Sales & Service team(s) on installation, delivery and commissioning of equipment / system
• Accompany end-users on key / strategic sales calls, customer visits, trade shows, exhibitions, seminars and any other activities required to execute the business strategy
• Participate in forecast meetings, as well as prepare and maintain forecast information for dedicated accounts
• To work with key internal stakeholders to develop strategies which addresses access and growth of accounts
• Regular reporting on sales and activity and competitor information
• To support the country Managing Director in developing market exploitation strategies and to implement agreed strategies
• Monitor and perform market intelligence and analysis on competitors’ behavior / tactics / strategies / policy / pricing and report details to Management as required

Requirements:

• Minimum Bachelor Degree in Electronics, Electrical Engineering, Telecommunication or related fields
• At least 6 years of relevant sales, management, account management and marketing experience in a related industry
• Technical knowledge about defense / security / critical infrastructure related industry and procurement processes
• Strong partner management and business development skills
• Strong customer focus, sales and results driven, self-motivated and committed
• Resourceful, pro-active and independent with trong presentation and negotiation skills
• Effective ability to work with people of different levels to address issues and to attain amicable solutions
• Strong interest to learn about technology and engineering solutions
• Good communication skills and interpersonal skills

This position generates new business by managing business relationships between UPS and designated Enterprise Accounts. He/She executes business plans by meeting and exceeding sales and revenue goals. This position leads service and sales activity across UPS's portfolio of products and services including Freight, Package, Forwarding, and Distribution. He/She drives global business growth through solution development, customer-facing communications, contract development, value creation, and negotiation. This position obtains knowledge about customers’ competitors to consult customers on UPS solutions that support their market competitiveness.

Responsibilities:

• Maintains contract compliance and renewal process to ensure elements of contracts are being followed and negotiated by both UPS and the customer.
• Maintains and monitors customer information and account performance data for Freight, Package, and Forwarding and Distribution to track sales performance against sales objectives.
• Utilizes business information and analysis reporting tools to assess account performance analysis.
• Monitors and tracks competitors to gain competitive intelligence to be used in engaging prospects and customers.
• Builds high level Customer Relationships
• Identifies key decision makers within customer organizations to expand business opportunities across the enterprise portfolio.
• Works with internal stakeholders to develop comprehensive account strategies for retention, penetration and acquisition of accounts.

Requirements

• Minimum Bachelor’s Degree in Supply Chain Management, Logistics, Marketing, Business, or relevant discipline. Master’s Degree or MBA will be a plus
• Possess at least 7-10 years of experience in a field sales role.
• Candidate with strong experience background in life science and/or medical device/pharmaceutical industry (or related) with extensive knowledge of GMP/GSP/GDP environment and 3PL/4PL experience will be an added advantage
• Candidate with healthcare regulations knowledge or healthcare service experience is strongly preferred
• Familiar with ISO certification knowledge (especially ISO 13485:2003)
• Proven track record of increasing sales against plan objectives in previous assignments
• Business related travel will be required

About the Company

Deutsche Telekom Global Business Singapore Pte Ltd is the international B2B division of Deutsche Telekom. We are addressing the network and connectivity requirements of globally operating companies through the design, implementation, and management of secure custom-designed solutions and related managed services ‒ whether it's SD-WAN, LAN infrastructure, Unified Communication & Collaboration, or Security (including SASE).

We help our customers build future-proof foundations for their digitalization strategies. Through a consultative and vendor-agnostic approach ‒ backed by the most comprehensive partner ecosystem in the industry ‒ we ensure that our end-to-end solutions perfectly match our customers' business needs, providing them with the flexibility to grow. With decades of experience, we know how to operate networks and deliver connectivity globally.

About the Job

We are looking for an Account and Service Delivery Manager with strong customer service orientation, drive and passion to help enterprise customers achieve their digital transformation goals.

You will help to establish Deutsche Telekom as a critical business partner, building a sustainable reputation around our solutions and in the way we do business and drive our growth in the Asia region. This business-critical role develops corporate relationships, drives growth opportunities and delivers positive outcomes for our customers and organisation. It will also significantly contribute and influence the overall sales strategy to succeed in Asia.

This is a great opportunity for a high achieving individual with the ambition and talent to grow their career within a leading global telecommunications company.

What will be your responsibilities:

· Strategically developing sales and account strategies for new key accounts and Global accounts;

· Steering the preparation of quotations and assuming responsibility for the entire sales cycle, from needs analysis through to steering after sales activities;

· Negotiating and concluding contracts at top management level;

· Strategically improving customer relationships; preparing for and following up on interactions with customers;

· Planning and carrying out measures to support, retain, and win back customers;

· Coordinating project/sales teams and functional units;

· Actively advising customers on and selling products, services, and complex, client-oriented solutions;

· Acting as a point of contact for the top management level regarding all contract- and product-related issues.

· Ensuring the entire service delivery process the best possible use and performance of the system for the customer; managing the entire life cycle of a service;

Highlighting the delivery performance in terms of professionality, quality, and costs, and agreeing quality and efficiency improvement measures;

· Taking account of additional legal, regulatory, country specific security-relevant requirements;

· Assuming responsibility for performing and complying with service level agreements through continuous monitoring of the KPIs and for initiating corrective actions;

· Holding SLA review meetings with customers on a regular basis;

· Acting as lead incident, lead problem, and escalation manager; Coordinating solutions to problems and settling disputes with relevant functional units;

· Assuming responsibility for conducting performance discussions with service providers and deriving measures to improve performance;

· Preparing service provider reviews by analyzing reports and devising templates, reports, and concept proposals.

· Managing complex projects;

· Any other tasks as assigned.

Profile of candidate

• Track record of managing global client relationships with identified opportunities for upselling and cross-selling;
• Strong understanding of TC services (SD WAN, SASE, Unified Communication & Collaboration, IPVN and other telecommunication products & Solutions) and in optimizing service delivery processes for efficient and effectiveness
• Excellent verbal and written communication to facilitate clear interactions with clients, partners and functional groups
• Proficient in prioritizing tasks to meet deadlines and service level agreements
• Flexible in responding to changing client demands and unexpected challenges
• Strong skills in managing and resolving conflicts that may arise during service delivery
• Team player, able to work effectively cross functionally with senior management and with local and cross border team members
• Excellent presentation and negotiation skills.
• Strong desire to win.

Other Requirements:

• Account Management and Service Delivery experience of minimum 10 years
• Preferably a varsity degree in engineering, business or economics
• Mandatory skills:
• Master Project Management (PMP/PMI)
  • ITIL4 Foundation

You will play a key role in supporting the team across multiple projects, with a balanced focus on project management and operations. You will gain exposure to a variety of clients in different industries, assisting with diverse tasks to ensure the successful execution of each project.

In general, typical duties that you will be tasked with include:

• Project Management: Manage projects from start to finish with the support of your managers, ensuring all deliverables are met on time and within budget. This includes creating timelines, tracking progress, and maintaining clear communication with clients and stakeholders.
• Client Management: Regularly communicate with clients to provide updates, gather feedback, and address any concerns or inquiries promptly.
• Operational Execution: Oversee the day-to-day execution of events and campaigns, ensuring smooth coordination across all aspects, from planning to post-event wrap-up. Act as the go-to person for troubleshooting during event operations.
• Logistics: Coordinate all logistical aspects of BTL events and online activations, including venue bookings, inventory management, and on-ground setup. Ensure all elements are aligned with client objectives.
• Vendor Coordination: Build and maintain strong relationships with third-party vendors, oversee bookings, procure equipment and supplies, and ensure timely delivery of all event components. Track and manage budgets, timelines, and invoices.
• Internal Communication: Act as a liaison between internal teams, including the creative team and external agency partners (digital, media, production, tech), to ensure alignment and timely delivery of project requirements.
• Presentations/Decks: Assist Senior Accounts in the creation of PowerPoint presentations used as pitch proposals, event recaps, or other deliverables for clients.

The Ideal Candidate:

• Minimum 2-3 years of experience in account servicing or events management
• Organised and detailed oriented Individual
• Academic qualifications in events or related qualification related
• Relevant experience with planning and management in consumer events
• Possess strong interpersonal skills to work effectively in a team and communicate quickly and efficiently under pressure
• Highly motivated and efficient
• Passionate about events and strong problem solver

Job Description & Requirements

• Handle full set of accounts including GL and Reporting and monthly/yearly closing.
• Preparation of quarterly GST submission.
• For book keeping accounts. Record and classify all accounting transactions . Make sure correct accounts, posts, verifies and balances debit and credit entries. Manage accurate and timely closing of books for the monthly and yearly.
• Check accounting transactions to locate and resolve discrepancies.
• Assist in preparation and reconcile transactions for compilation financial reports.
• To identify improvement areas and develop good accounting control procedures and best practice to enhance accounting quality and efficiency Keep accurate records and attend internal meetings.
• Perform other related duties as assigned by accounts manager.
• Candidate must possess at least Diploma or Degree in Accountancy / ACCA Level 2 or equivalent
• At least 3 years of relevant experience in full sets of accounts
• Must have experience in Quickbook or related accounting software.
• Able to work under pressure and meet tight deadlines
• Positive attitude and great team player

• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Job description

The scope of work for an Account HR Executive typically includes a combination of financial and human resources responsibilities.

1. *Accounting*:

- Managing financial records, including accounts payable and accounts receivable.

- Handling payroll processing and ensuring accurate salary disbursements.

- Monitoring expenses and managing financial transactions.

2. *Human Resources*:

- onboarding new employees.

- Managing employee records and HR documentation.

- Assisting with performance appraisals

- Handling HR compliance and legal requirements.

3. *General Administrative Tasks*:

- Maintaining and organizing office records and files.

- Assisting in office correspondence and admin

This role often requires good organizational skills, attention to detail, and the ability to task between financial and HR functions.

Bachelor’s degree of relevant working experience.

Key Responsibilities:

• Manage and monitor the accounts receivable process, ensuring timely and accurate invoicing.
• Process customer payments and reconcile receivable accounts.
• Follow up on outstanding invoices and manage collections.
• Maintain accurate records of transactions and customer communications.
• Assist in month-end closing and financial reporting related to AR
• Monitor outstanding accounts, and follow up with clients for overdue payments.
• Handle credit approval processes and ensure compliance with company credit policies.
• Collaborate with internal teams to resolve discrepancies and improve payment processes.

Requirements:

• Bachelor’s degree in Accounting, Finance, or related field.
• Proven experience in accounts receivable or a similar financial role.
• Proficiency in accounting software (e.g., SAP, QuickBooks) and MS Excel.
• Strong analytical skills and attention to detail.
• Excellent communication and problem-solving abilities.
• Ability to work under pressure and meet deadlines.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and supportive work environment.

Job description

The scope of work for an Account HR Executive typically includes a combination of financial and human resources responsibilities.

1. *Accounting*:

- Managing financial records, including accounts payable and accounts receivable.

- Handling payroll processing and ensuring accurate salary disbursements.

- Monitoring expenses and managing financial transactions.

2. *Human Resources*:

- onboarding new employees.

- Managing employee records and HR documentation.

- Assisting with performance appraisals

- Handling HR compliance and legal requirements.

3. *General Administrative Tasks*:

- Maintaining and organizing office records and files.

- Assisting in office correspondence and admin

This role often requires good organizational skills, attention to detail, and the ability to task between financial and HR functions.

Bachelor’s degree of relevant working experience.

Job Description & Requirements

• Perform statutory audit & prepare tax computation ( Fieldwork, documentation of result & prepare financial statements)
• Diploma / University Degree in Accounting
• Proficiency in Microsoft utility programmes
• Responsible & positive attitude
• Multi-tasking and eager
• Bilingual as the position need to liaise with Chinese speaking client
• Local / SPR preferred

to be able to register ,dispense medicine ,to assist doctor for simple procedures

be patient ,polite and caring as this clinic handle eldery patients

ability to work indepently will be a plus

to be able to submit medical claims to gorvernment agency and cpf board.

to be able to do accounting work ,working on excel files, prepare account for gst submission

must be computer literate

ability to speak in chinese malay english will be an advantage

working hours 41 hours per weekn with 13th month payable

bonus depend on perforamance

pay range depend on experience

should be 2600 and abovemonths

Job Summary

As a Senior Social Media Executive, you will be responsible for managing 3-4 client accounts, handling ad buys on platforms like META, TikTok, and YouTube, and ensuring successful execution of campaigns across these platforms. You will collaborate closely with clients, internal teams, and influencers to create compelling social content, plan campaigns, and execute advertising strategies that drive brand engagement and results.

Key Responsibilities

• Client-facing role: Serve as the main point of contact for clients, maintaining strong relationships and delivering exceptional service.
• Social Media Management: Oversee and manage social media accounts, ensuring that content is delivered on time, on brand, and in alignment with client objectives.
• Content Creation: Write creative and engaging captions for social media content across platforms, ensuring they resonate with target audiences.
• Ad Buying & Campaign Execution: Plan, execute, and optimize ad campaigns on META, TikTok, and YouTube, driving results based on client goals.
• Collaboration & Planning: Work closely with clients and internal teams to develop social media strategies, campaign plans, and content calendars.
• Reporting & Analysis: Prepare and deliver detailed social media reports to clients, tracking performance, engagement, and KPIs.
• FMCG & Retail Knowledge: Apply industry knowledge to create tailored strategies for FMCG and retail products, ensuring relevance and impact.
• Deadline Management: Thrive under tight deadlines, prioritizing tasks effectively and maintaining high quality and accuracy in deliverables.
• Strong Problem Solving Skills: Ability to take initiative to resolve challenges as they arise in a fast paced environment

Required Qualifications & Skills

• 2-4 years of experience in social media management, ideally from previous agency roles.
• Proven ability to run ad campaigns and drive results on META, TikTok, and YouTube.
• Strong experience in content creation, including writing captions that are both engaging and on-brand.
• Knowledge of the FMCG and retail sectors, with an understanding of the unique challenges and opportunities within these industries.
• Excellent communication and client management skills.
• Strong organizational skills with the ability to handle multiple accounts and deadlines.
• Ability to work collaboratively in a team and across departments.
• Analytical skills to measure and report on campaign performance effectively.
• Change to excellent time management skills and ability to adapt in a fast paced environment
• A proactive, problem-solving mindset and attention to detail.

Preferred Qualifications

• Experience in influencer management and collaboration.
• Familiarity with social media management tools and reporting platforms.

This role is open only to Singapore Citizens or Permanent Residents.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Korean to support customer in Korea.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

About our client: Our client is in the Utilities industry.

About the role: This role will be based in either Singapore or Taiwan and will require travel across several Asian countries, primarily Taiwan, Singapore, Japan, South Korea, Hong Kong, and China.

1) Market Management

• Owner of the development of the ME market for the zone and the zone ME Strategic KA’s regional leadership as relevant
• Liaise with Group GMD (Group Market Director), adapt to local/zone context the Group’s operating model
• Organize zone C-level meetings with ME Strategic Accounts
• Active survey and knowledge on the ME Market and Key Players’ needs and solutions developed (Competitors watch). Ensure the right timed go-to-market testing of the Innovation topics with well selected ME Key Accounts
• Define and develop solutions (across all portfolio of solutions & business models: water - including water technologies, energy, waste management) that could answer or/and anticipate the market/clients’ needs and trend with the support of the technical/marketing teams

2) Key Accounts Management

• Management of the Zone’s ME Strategic Key Accounts/Prospects (client stakeholders mapping, engagement & networking, anticipate the clients’ needs and trend, develop long-term innovative partnership…)
• Coordinate commercial response to solicited and unsolicited market opportunities
• Establish the stakeholders mapping of the Clients and their clear decision making process (technical, economic and business buyers)
• Establish a clear competition landscape
• Establish the first commercial contact, propose and test different solutions with the clients and eventually coordinate the transition to the project team while remaining part of the project team and the owner of the commercial actions.

About you:

• Bachelor’s Degree (min) or Master, preferably with technical or/and commercial background
• At least 10-15 years of experience working for a leading company in the Microelectronics industry, with preferably the experience in Asia and in Strategic Planning, Commercial Development, Marketing, Strategic Partnership, Operation…
• Able to travel in Asia for short periods on mission
• Leading commercial Knowledge of the ME Market Drivers and Key players, familiar with ME manufacturing processes and supply chain environment
• Own or/and able to build up and develop a strong commercial network at all levels, including C-Level relationship within the ME industry and clients in Asia
• Commercial experience for unsolicited proposal
• Familiarity with managing multi-stakeholders projects, including the corporates
• Experience of being a critical resource within a multidisciplinary project team
• Commercial mindset with high creativity based on market and client demands
• Quick Learner and curious to learn, especially with regard to the company's business (business models, water-energy-waste management solutions and values proposition…)
• Empathy, Open minded, team player
• Able to work in multi-disciplinary and multi-cultural environments
• Good communication skills, strong team spirit and high performance achiever
• Highly self-motivated to achieve a successful career in business development
• Ability to work with remote and matrix management’s requirements and constraints
• Ability to manage multiple projects across countries, Business Units and with different stakeholders both internal and external.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License No: 94C3545

EAP Name: Kimberly Wong Pik Kiun

EAP Reg. No: R1984508

Responsibilities:

• Develop and execute the company’s business strategies in order to attain the goals of the board
• Provide strategic advice to the board and Chairperson so that they will have accurate view of the market and the company’s future
• Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities
• Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times
• Communicate and maintain trust relationships with shareholders, business partners and authorities
• Oversee the company’s financial performance, investments and other business ventures
• Delegate responsibilities and supervise the work of executives providing guidance and motivation to drive maximum performance
• Read all submitted reports by lower rank managers to reward performance, prevent issues and resolve problems

Requirements:

• Proven 7 years experience as Managing Director or other managerial position.
• Demonstrable experience in developing strategic and business plans.
• Thorough knowledge of market changes and forces that influence the company.
• Strong understanding of corporate finance and measures of performance
• Familiarity with corporate law and management best practices
• Excellent organisational and leadership skills
• Excellent communication, interpersonal and presentation skills
• Outstanding analytical and problem-solving abilities

· Lead the team and ensure the service standards are upheld

· Ensure smooth day-to-day operation of the restaurant

· Obtain sales target and KPIs given by the management

· Promote positive work environment

· Ensuring compliance with licensing, hygiene and health and safety legislation/guideline

· Assist in sending daily sales report

· Find ways to improve operations

· Enhance the customer experience and ensure customer satisfaction

· Work with kitchen team on purchasing of supplies

Job Requirement

· Strong communication, interpersonal and management skills

· Team Player

· Initiative

· At least 5 years and above of experience in a F&B outlet

· Ability to professionally address customer complaints

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

The Logistics Account Manager is responsible for driving business growth through sound account management and conversion. He/she is accountable of establishing, driving and implementing a sound sales strategy for UPS Healthcare Logistics and Distribution which includes Managed Transportation across his territory.

He/she acts as the territory Healthcare Logistics and Distribution Logistics Account Manager (LAM) using account planning and sales skills to meet the territory HLD revenue growth targets. The Logistics Account Manager drives business growth through solution development, customer facing communications, contract development, and negotiation.

Job Responsibilities

• Generate new revenue by sourcing for targeted customers that require healthcare warehousing and distribution services.
• Develop healthcare services and products in Asia for existing customers and new accounts.
• Lead discussions on customer’s business and/or performance reviews with customers.
• Maintain accurate reports of customer’s sales performance.
• Maintain a listing of target customers in each Asian Country using available resources.
• Develop and collaborates with clients and local account Executives to develop strategic solutions with broad supply chain implications to drive territorial growth.
• Coordinate sales and account development activities between different countries and Regions.
• Maintain an up-to-date listing of future dates of tenders and bids.
• Define and understand customer short-term and long-term needs.
• Offer direction and assistance to the Enterprise Accounts Executives or Country Sales Managers for those countries without Enterprise Accounts resources.
• Maintain an up-to-date database of customer activities using available database tools.
• Build and solidify business relationship with key customer personnel.
• Identifies key decision makers within customer organizations to expand business opportunities across the enterprise portfolio.
• Works with internal stakeholders to develop comprehensive account strategies for retention, penetration and acquisition of accounts.

Job Requirements

• Possess at least a Bachelor’s Degree in Supply Chain Management, Logistics, Marketing, Business, or relevant discipline. Master’s Degree or MBA will be a plus
• Candidate with strong experience background in life science and/or medical device/pharmaceutical industry (or related) with extensive knowledge of GMP/GSP/GDP environment and 3PL/4PL experience will be an added advantage
• Candidate with healthcare regulations knowledge or healthcare service experience is strongly preferred
• Familiar with ISO certification knowledge (especially ISO 13485:2003)
• Proven track record of increasing sales against plan objectives in previous assignments
• Business related travel will be required

Summary:

We are seeking a dynamic and self-motivated Business Development Executive to join our team. This position offers the ability to maintain, develop relationships with key customers and manage the promotion and strategic sales. You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction.

Do you have a strong sales background and demonstrated sales success? If so, this may be the opportunity for you.

Responsibilities : -

• Responsible to achieve sales target and increase market share
• Actively prospect sales leads and secure potential new clients
• Develop and nurture strong client contacts and positive relationships with key accounts
• Ensure successful sales retention by proactively forging strong relationships with clients
• Manage a portfolio of assigned accounts to achieve success and retain existing customer
• Develop a strategic approach to provide solutions to customers

Job Requirements : -

• Minimum Degree in any disciplines
• Minimum 1 year of Sales Experience in any industry, preferably in logistics industries
• Experience and knowledge in Supply Chain Management will be an added advantage
• Ability to understand customers’ perspective and think win-win
• Excellent communication and interpersonal skills
• Good presentation skills and negotiation skills
• Team player, passionate and self-motivated and a results-driven approach
• Possess own vehicle is preferable