About Social Jet:

Social Jet is a fast-growing influencer marketing agency based in Singapore. We help brands maximize their online presence through strategic influencer campaigns on platforms like Instagram and TikTok. With a vast network of influencers and a proven framework for success, we've consistently delivered clear ROI and outstanding results for our clients with strategic campaigns and activations.

Our portfolio includes successful campaigns across diverse industries such as e-commerce, beauty, skincare, luxury, lifestyle, finance, home & living, and automotive, catering to startups, SMEs, and enterprises alike.

About the Role:

As our Account Manager, you will play a key role in shaping the success of our influencer marketing campaigns while managing and mentoring a team. You will serve as the primary point of contact for clients, working closely with our internal team and influencers to ensure smooth execution of projects, high-quality content delivery, and exceptional client satisfaction.

This senior position requires a strong understanding of influencer marketing, a proven track record in agency work, team management experience, and excellent client relationship skills.

Your role would comprise mainly of the following:

• Client Management
• ⁠Campaign Management
• Influencer Management
• Team Management

Client Management

Managing Client Updates

• Keep clients informed about project progress and updates.
• Follow up with clients to ensure their needs and expectations are met.
• Ensure consistent and ongoing communication with all active clients.
• Maintain strong relationships with clients through regular communication.

Managing Client Calls

• Ability to lead client calls remotely via Zoom and in-person meetings when needed.
• Schedule and conduct client calls to discuss project progress and updates.
• Address client inquiries and concerns during calls.
• Ensure all client interactions are professional and productive.

Managing Client Onboarding

• Oversee the onboarding process for new clients.
• Ensure all necessary documentation and information is collected.
• Provide clients with a clear understanding of the agency's processes and expectations.

Campaign & Influencer Management

Managing KOL Shortlisting and Scripts

• Identify and shortlist Influencers & Creators for campaigns.
• Oversee the creation and approval of content & scripts for KOLs.

Influencer Coordination

• Shortlist Influencers for client campaigns using our process.
• Work closely with our network of influencers and content creators to ensure they receive clear briefs and guidelines for content creation.
• Assist in their content creation.
• Monitor influencer deliverables, deadlines, and campaign performance.

Budget Management

• Monitor and manage project budgets.
• Ensure expenditures stay within allocated budgets.
• Ensure projects are delivered on time, within scope, and within budget.

Team Management

• Leadership & Oversight: Lead and manage the team’s daily operations, ensuring tasks are delegated effectively and campaigns run smoothly.
• Training & Development: Train and mentor team members, identify skill gaps, and provide resources for improvement.
• Resource Allocation: Distribute workload efficiently, balancing team capacity with project needs.
• Collaboration & Communication: Foster strong communication within the team and with clients to ensure alignment and address any challenges.
• Problem-Solving: Resolve conflicts, troubleshoot issues, and maintain team morale.
• Quality Assurance: Review and ensure deliverables meet client expectations and agency standards.
• Process Optimization: Streamline workflows, implement best practices, and maintain updated SOPs.
• Recruitment & Onboarding: Assist in hiring and integrating new team members effectively.

Requirements

• Operational & Team Management Skills: Experience managing teams, coordinating tasks, and overseeing daily operations to ensure efficiency and productivity.
• Leadership & People Skills: Strong leadership skills, with the ability to mentor, motivate, and guide a team. Proven experience in leading team meetings, conducting 1:1 check-ins, and fostering a collaborative environment.
• Strategic & Creative Thinker: Ability to develop strategic proposals, think creatively to solve client challenges, and drive innovation within the team.
• Excellent Communication & Presentation Skills: Strong written and verbal communication skills, with the ability to create and present to clients.
• Industry Knowledge: Familiarity with the influencer marketing industry, including trends, tools, and competitor landscape, to provide insights and maintain a competitive edge.
• Adaptable & Resourceful: Ability to adapt to changing business needs and find solutions to complex problems in a fast-paced environment.

What We Offer:

• Flexible work arrangements, including remote options.
• Competitive salary with performance-based bonuses/commissions.
• Opportunities to work on exciting campaigns for high-profile brands.
• A collaborative, innovative, and growth-oriented team culture.

How to Apply:

If you’re ready to join our fast growing agency that’s redefining influencer marketing, send your application through this portal or email us at [email protected] with the subject line: Account Manager [SG].

We look forward to hearing from you!

Thank you!

Since 2014, Ireckonu has raised the bar in the hospitality tech industry, with many of our solutions becoming industry standard. Led by its vision to accelerate the digital transformation in hospitality industry, we have continuously perfected our state-of-the-art product and put a powerful, yet easy-to-use CORE middleware solutions with wrap-around applications. This means we can provide solutions ranging from big international brands to small regional chains so everyone can undergo true digital transformation. We are proud to have become partners with some of hospitality's best brands such as CitizenM, Loews, and Mandarin Oriental Hotel Group.

All of these are achieved thanks to the passion, talent, and knowledge of our team. At Ireckonu, we pride ourselves on our diverse range of nationalities and backgrounds and every employee plays an important role in building an environment where you can reap the rewards of your hard work. We also pride ourselves on our values; such as family, partnership, universal principles, and a passion for technology which are deeply embedded in our core. If you want to contribute to a growing business, be challenged, and see the impact of your work, then you have come to the right place.

Sales and Account Development

• Develop and execute a strategic territory sales plan to drive adoption of IRECKONU’s cloud-based middleware solutions and Customer Data Platform within your region.
• Meet and exceed sales quotas by building a robust pipeline of new customers and upselling existing accounts.
• Identify and target hotels, management companies, and ownership groups that can benefit from IRECKONU’s solutions.
• Build meaningful and long-lasting relationships with customers by understanding their operational needs and aligning them with our platform's capabilities.
• Drive upsell opportunities by introducing customers to additional features, modules, or services, ensuring they maximize the value of their IRECKONU investment.

Industry Expertise and Consultative Selling

• Utilize your deep understanding of hotel operations and tech challenges to present IRECKONU’s solutions as the answer to their pain points, including data unification, guest personalization, and operational efficiency.
• Apply consultative selling techniques (knowledge of MEDDICC methodology is a plus) to understand prospect decision-making processes and address objections effectively.
• Stay informed about trends in hotel technology, guest experience platforms, and competitors to position IRECKONU as the preferred partner.

Customer Success and Renewals

• Foster strong, strategic relationships with key accounts, focusing on retention, renewals, and growth opportunities.
• Collaborate with Customer Success and Project Management teams to ensure seamless onboarding and implementation for new customers.
• Conduct regular account reviews to set clear objectives and milestones, ensuring client satisfaction and ROI.

Market Representation

• Represent IRECKONU at trade shows, conferences, and events as a thought leader in hospitality technology.
• Be physically present at the IRECKONU office in Singapore
• Collaborate with Marketing to implement localized strategies for generating leads and building brand awareness in your region.

Operational Excellence

• Maintain up-to-date records in our CRM system, including detailed account notes, opportunities, and activities.
• Negotiate and prepare contracts that reflect IRECKONU’s terms while considering customer needs and legal ramifications.

Your Profile

Required Skills and Experience

• Minimum of 1 years’ experience in hotel tech sales or a related field, ideally selling SaaS solutions tailored to hospitality.
• Proven success in closing deals with hotels, hotel brands, or management companies.
• Strong presentation, negotiation, and communication skills.
• Experience working independently, meeting sales targets, and managing a diverse sales pipeline.
• Familiarity with hotel operations and systems (e.g., PMS, CRS, guest engagement platforms).

Preferred Skills

• Experience selling middleware or guest personalization platforms is a strong advantage.
• Knowledge of IRECKONU's solutions is a must
• Proficiency with CRM tools (e.g., Salesforce), Microsoft Office Suite, and other sales applications.

Key Attributes

• Self-motivated, adaptable, and resilient in a fast-paced environment.
• Analytical mindset with a focus on uncovering opportunities and delivering results.
• Passion for technology and the ability to communicate its value in transforming the hospitality industry.

Travel Requirements

• Ability to travel to meet clients, attend trade shows, and support corporate initiatives as needed.

We are representing our client in the global technology and engineering space to look for an experienced Sales Professional to join the existing team.

Responsibilities

• Prospect, build, develop and manage relationships with potential new clients
• Possess good prospects qualification
• Able to collaborate with key stakeholders to develop winning proposals that creates value for the client and respond to RFI/RFQ
• Participate as a key stakeholder in pricing strategy
• Pitch at key events such as trade exhibitions and conferences and solicit feedback and information on market trends, as well as prospect for new clients
• Organise technology demonstration events to showcase capabilities and engage potential customers
• Handle sales cadence where required

Requirements

• Degree in Engineering or Business
• More than 5 years’ experience in Sales and leading a team
• Prior experience in Government sector will be an added advantage
• Good working knowledge of MS Office
• Aptitude in articulating business proposals and plans to key stakeholders
• Hands-on experience with Salesforce software is a plus
• Experience in the homeland borders control, maritime and/or aviation hubs would be ideal

Develop, maintain and measure Expeditors' world-wide activity with your customer(s). Manage all aspects of our relationship to grow revenue and deliver exceptional customer service, including local and global alignment with our execution teams and the customer(s).

JOB EXPECTATIONS & KEY RESPONSIBILITIES

• Dedicate yourself to the success of Expeditors' and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business. ]
• Create and communicate a global strategic business plan in alignment with the customers' and Expeditors' company goals.
• Penetrate customers' organization structure at all levels, developing relationships beyond the main point of contact at all locations.
• Focus on product & GEO diversification by owning, being accountable for, and management of your sales pipeline to ensure you deliver revenue growth for Expeditors.
• Improve your personal knowledge of your customers' supply chain and industry, their financial objectives, and general business goals in order to continually offer value add services. Create a network diagram to support you on this endeavor.
• Initiate value add solutions based on Expeditors service offerings and technology.
• Establish systems requirements (such as EDI) to better improve our customer connectivity and overall customer service.
• Ensure global visibility and collaboration across Expeditors network (strategic updates, KPI's, service deliverables and initiatives).
• Follow our established bid process and engage key stakeholders so they are aware of, and actively supporting your efforts.
• Create and deliver effective customer business reviews with emphasis placed on how Expeditors can support customers with achieving their goals and initiatives.
• Establish and monitor performance standards according to agreed KPI's.
• Ensure customer expectations are clearly documented (through SharePoint or Customer SOP) and communicated effectively.
• Highlight and escalate customers at risk.
• Ensure yields are managed and in line with company expectations with regular review either in SAS (CAM-GAM accounts), or through BI portal (LAM accounts).
• Ensure rates are kept up to date and communicated effectively to operations and customer either through customer SOP or SharePoint.
• Ensure customer is properly set up in CRM & customer account according to CHQ expectations.
• Document all meetings, opportunities and any other customer related information in CRM; and ensure data is accurate and consistent at all times.
• Achieve and maintain acceptable scoring of related AM measurements including the engagement of corrective measures when applicable.
• Travel when necessary.
• Regular 1:1 meetings with CRDM with expectations review

Responsibilities

 Vendor, Partner, and Supplier Relationship Management

 Strengthen and maintain strong relationships with key vendors, suppliers, and strategic partners to ensure smooth operations and long-term business growth.

 Identify and build partnerships that align with business objectives and growth strategy.

 Project Flow and Internal Procedures

 Streamline and optimize project workflows, ensuring that projects are executed on time and within scope.

 Coordinate with internal teams to follow up on procedures, track project statuses, and address any bottlenecks or delays.

 Project Ownership and Revenue Growth

 Take ownership of specific projects, including managing timelines, resources, and deliverables.

 Expand current project volumes and initiatives to drive revenue growth。

 Identify opportunities for upselling and cross-selling within existing projects to maximize revenue potential.

 VIP Client Relationship Management

 Maintain and strengthen relationships with current VIP clients, ensuring their needs are met and that they receive the highest level of service.

 Work closely with clients to identify opportunities for increasing their mining hash rate and expanding their engagement.

 Client Support and Inquiries

 Act as a key point of contact for VIP clients, assisting with inquiries and providing timely responses to client needs.

 Provide tailored support for VIP clients, ensuring their expectations are exceeded and their mining activities are optimized.

Skills/Requirement

 5+ years of experience in business development, account management, or client relations, ideally within Web3 or blockchain industry.

 Strong understanding of the Web3 industry and products and services.

 Proven experience in managing relationships with high-value clients (VIPs), partners, and vendors.

 Strong project management skills with the ability to track progress, mitigate risks, and ensure project success.

 Excellent communication and negotiation skills, both written and verbal.

 Proactive problem-solving skills and ability to work under pressure in a fast-paced environment.

 Familiarity with mining hash rate and other technical aspects of the cryptocurrency mining ecosystem is a plus.

 Ability to work collaboratively with cross-functional teams to achieve business objectives.

The Role
- As Program Manager: Responsible for the overall strategic steering and coordination of World Programs, as well as customer relationship management for the Program.
- As Managing Insurer: Manage the relationship and commercial activity for a portfolio of clients where another MNC team provides the strategic lead

Future Challenges

- Deliver, through an excellent organization of the customer relationship and first class execution, long-term profitability, high customer satisfaction rating (NPS) translated into high retention performance.
- Identify new cross and up selling business opportunities, build and execute plans to convert these opportunities
- Support the transition to One MNC in the Region

Main Tasks

Under the guidance and reporting to Regional Account Director, APAC, Allianz Trade for Multinationals,

Reach targets of portfolio growth and quality
As Program Manager
- Ensure proper implementation of programs by taking an active role and ownership in the Business Implementation Committee (BIC) and co-ordination of MNC teams both domestically and overseas.
- Secure Renewal by delivering the correct balance of customer need with MNC business targets and metrics, identify cross- and up-selling opportunities, ensure proper pricing and propose consistent terms and conditions during renewal, according to CUW authority rules and guidelines
- Perform Amendment on existing programs/policies by handling and understanding issues in an international framework, ensuring the ongoing integrity of the program and delivery of client needs.
- Review and analyze and implement transfers requests from other BUs to MNC

As Managing Insurer
- Responsible for implementing and issuing the policy at local level
- Train and assist local client during the policy life cycle, render service for the local customer or broker within the execution framework of the Master Agreement
- Report to Program Account Director on performance of managed policies, in terms of risk acceptance and LR, and raising of mid- term amendment requests

Take personal responsibility for the implementation of group-wide quality of service standards
- Service customers based on guidelines of Operational Manual
- Comply with account management standards in regards to MNC processes, business rules and systems.
- Interact and coordinate closely with other core functions (i.e., Risk, Claims, PA) in order to propose a broad customer centric service, as well as other MNC Account Manager Teams and MNC Central Team
As Program Manager
- Apply MNC commercial underwriting standards to ensure profitability and quality of customer portfolio
- Be the main contact person with the Broker and client program management teams

As Managing Insurer
- Interact with broker and client as directed by Program Manager

Business Scope

- AZ Business Lines: Insurance | EH Business Lines: Credit Insurance

- AZ Size: Large | EH Size: Medium

- EH Scope: Global, Regional, Local

Leadership Behaviors

Internal leadership behavior:
- Build relationships with other core functions, other MNC Account Manager Teams and MNC Central Team
- Balance commercial and underwriting objectives
External leadership behavior:
- Convert up-selling opporunities into sales through ability to convince customers

Key Performance Indicators
- Profitability, quality of portfolio, growth (extension, renewals)
- Customer satisfaction and retention (like Net Promoter Score, retention rate, etc.)
- Achievement of service levels per segment
- Timely execution of program renewals, customer requests and program / policies implementations; alignement with process standards.

Typical Functional Skills / Experiences
• Advanced ability to manage and co-ordinate large global / remote teams to achieve objectives
• Advanced knowledge of the credit insurance industry, products and regulations
• Expert ability to manage clients and portfolios of account (programs) on a global basis to deliver best in class customer service
• Advanced ability to work to strategy guidelines to successfully achieve portfolio renewal
• Advanced ability to up and cross sell products during customer interactions to achieve growth targets
• Competent ability to build extensive networks with close contacts to market players and opinion leaders
• Competent knowledge of claims methodologies and the impact of policy conditions
• Expert ability to negotiate with customers in order to achieve results
• Advanced ability to communicate well via all mediums (eg. email, phone) and at all levels of an organisation within a multicultural setting
• Competent ability to operate in a matrix structure
• Competent knowledge of basic IT systems (eg. MS Word, Excel) and ability to learn new systems
• Advanced knowledge of written and spoken English (must) and Chinese(preferred) or other APAC languages (preferred)

The Opportunity

Adobe Experience Cloud provides the most comprehensive set of applications, capabilities, and services specifically designed to address today’s need for personalized customer experiences at scale. We are in need of a high-powered technical leader to help our largest customers navigate the operational challenges of delivering real time customer experiences at scale. You will work one-on-one with our top tier customers, supporting the implementation, technical health, performance optimization and business relationships with Adobe. You will be the technical partner our largest customers need in order to ensure their supercharged engine, finely tuned will make their customer experiences hum. Working in close collaboration with our Customer Success Manager this team will ensure strategic value realization from their partnership with Adobe.

A bit more about you

Responsible for evangelizing Adobe Solutions with enterprise customers, this role engages as the technical health leader, delivering dedicated services, methodology advice, and being the customer’s technical advocate within Adobe. Key elements of the role include Service Delivery Strategy, implementation cycle guidance, balancing risk and maximise value in Adobe technology adoption. In addition, partner with Customer Support leaders, you will field questions, log and work high priority issues & and handle critical issues while working with the extended Adobe Support team (Customer Support, Consulting and Engineering).

What you’ll do

• Build, develop, and maintain one-on-one relationships with customers.
• Produce and deliver a prescribed set of technical services to maintain operational health.
• Drive discussions with multiple personas from developers and analysts to management and senior leadership regarding tasks, projects, cases, and prioritization.
• Serve as a primary, technical go-to person for multiple customers, establishing a deep business and operational understanding of their environment.
• Field technical inquiries, handle customer issues, and influence partners to improve customers’ health.
• Strategically think about people, process, and technology challenges, helping customers realize the efficiencies and advantages of the Adobe Experience Cloud.
• Identify and mitigate risks to establish successful partnerships with Adobe.

What you need to succeed

• Experience in a customer-facing role with outstanding communication skills.
• Strong technical background with hands-on expertise to work through challenges and events.
• Ability to drive discussions and represent Adobe within a customer’s environment.
• Critical thinking regarding people, process, and technology challenges.
• Ability to successfully execute solutions and functionality to optimize customer investment.
• Demonstrated ability to identify and mitigate risks, ensuring customers' operational health.
• Ability to collaborate within a team to deliver world-class service.
• Experience and familiarity with the following (a plus but not a hard requirement): Adobe Analytics, Adobe Audience Manager (AAM), Adobe Experience Manager (AEM), Adobe Experience Platform (AEP), Adobe Campaign, Adobe Magenta, Adobe Marketo, Adobe Target.

about the company

Our client, one of the top 5 life insurance company in Singapore, providing a wide range of life insurance coverage and employee benefits solution.

about the job

In this position as an Account Manager, you will be expected to liaise with various distribution channels such as Brokers, FAs and Direct channel relating to renewal of group insurance policies. The ideal incumbent is expected to establish and maintain strong working relationships with all internal and external stakeholders which includes clients, intermediaries, business partners.

You will provide support to the Team Lead in developing value propositions and engagement activities to increase pooling sales opportunities and work with clients and intermediaries on the desired plan design program taking into consideration the operational aspects.

** Offers hybrid work arrangement

** Good work life balance and standard working hours

** Offers attractive basic salary + fixed allowance + benefits + medical benefits & annual leave

** Office is centrally located

Skills & experience required

• 3+ years of account management experience within group insurance/employee benefits insurance
• Equipped with HI, M5, M9 (ideally but not a must)
• Strong knowledge of Life and Health insurance
• Results Oriented/Goals Driven with good communication skills
• Excellent team player with positive work
• Good level of numeracy and literacy

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

We are currently one of the preferred partners for a large banking client and are engaged closely. We are looking for an account manager with strong experience managing an account portfolio end to end handling all facets such as revenue management, Sales and Stakeholder engagement. This Account Manager’s objectives would be to serve as the main point of contact in all matters related to client concerns and needs, build, and strengthen client relationships to achieve long-term partnerships .

Responsibilities:

• Building relationships: Developing strong relationships with customers, and connecting with key stakeholders
• Identifying opportunities: Identifying new business opportunities with existing customers
• Working with the internal organization and practices to bring the best of Capgemini to the front
• Revenue Management including contract negotiations
• High level understanding of Banking Domain and Technology skills
• Contract Management: Handling contracts and Account Revenue targets
• Managing risk: Managing risk

Focus on developing and retaining business for District and Retentionaccounts by uncovering growth potential and building good relationship withcustomers.

JOB EXPECTATIONS & KEY RESPONSIBILITIES

• Dedicate yourself to the success of Expeditors' and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business.
• Develop relationships beyond the main point of contact at all locations.
• Improve your personal knowledge of your customers' supply chain and industry, their financial objectives, and general business goals in order to continually offer value add services. Create a network diagram to support you on this endeavor.
• Initiate value add solutions based on Expeditors service offerings and technology.
• Establish systems requirements (such as EDI) to better improve our customer connectivity and overall customer service.
• Create and deliver effective customer business reviews with emphasis placed on how Expeditors can support customers with achieving their goals and initiatives.
• Establish and monitor performance standards according to agreed KPI's.
• Ensure customer expectations are clearly documented (through SharePoint or Customer SOP) and communicated effectively.
• Highlight and escalate customers at risk.
• Manage integrity of shipment and performance data.
• Ensure rates are kept up to date and communicated effectively to operations and customer either through customer SOP or SharePoint.
• Ensure customer is properly set up in CRM & Customer Account according to CHQ expectations.
• Document all meetings, opportunities and any other customer related information in CRM; and ensure data is accurate and consistent at all times.
• Achieve and maintain acceptable scoring of related KPI measurements including the engagement of corrective measures when applicable.
• Support the Accounts Receivable process of the customer internally within Expeditors.
• Take up additional tasks/ projects as required by CRDM to support the company's goal of business retention.

MISSION

Responsible for the retention and development of ongoing relationships between Coface and its key clients and their intermediairies in order to:

- Maximise revenue and retention of profitable clients under their “CGS portfolio”, whilst taking

into account the loss ratio and the RWE.

- Play a key role in increasing customer experience of Coface Products and therefore increasing

the customer shopping cart by selling additional services /products to existing clients.

MAIN RESPONSIBILITIES

CGS Marketing Action Plan implementation:

- Collaborate in the design and execute the Marketing Action Plan, including the action plan on CGS targets to be saturated.

- Build the Market Intelligence in the CGS segment and update the reporting tool.

Customer relationship management:

- Personally contact and secure existing customers and their intermediaries for CGS accounts via regular and proactive communication.

- Build strong customer relationships and create a sense of mutual trust and beneficial reliance with existing clients.

- Make telephone calls and in-person visits and presentations to existing customers.

- Provide good customer service by responding swiftly to queries and concerns from clients and their intermediaries.

- Consult on the most effective cover for a particular need.

- Prepare bids and price quotations.

Portfolio management:

- Be the active central point of contact of the clients and/or its intermediary.

- Deliver renewal revenue and achieve maximum sales profitability, growth and account penetration within an assigned portfolio of CGS accounts.

- Prepare sales proposals and renewal offers with the contribution of internal stakeholders: risk underwriters, commercial underwriting; for the highest possible renewal rate and a high level of client satisfaction and develop cross-selling.

- Increase profitability of existing product lines by encouraging clients to use added value services wherever possible.

- Maximise the opportunities for all product lines, thereby maximising contribution.

- Monitor and report on performance against agreed sales targets, sometimes including monitoring the performance of other sales staff.

- Demonstrate products and services to existing clients and assist them in selecting those best suited to their needs.

- Expand the existing programs in saturating them to non-insured entities of the insured group (direct approach or through intermediaries. Support other region teams in saturating their Programs.

Market knowledge:

- Ensure credibility with clients by maintaining detailed knowledge of current market conditions and competitors' products.

- Maintain a sound understanding of all Coface products and ensure the proposition is developed through all appropriate sales channels.

- Introduce new CGS programs and promote them through regular visits and frequent communications.

- Work with Marketing teams in making the most effective use of the resource for campaigns/events, follow-up the customer survey.

Communication:

- Supply management with verbal and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

-Coordinate and steer the internal stakeholders (account and sales managers, back office, risk underwriting and other experts) to ensure a timely, efficient and global service to clients within their CGS Program.

- Participate in external events organised within the Region representing the company in the best light for building new business contacts.

Underwriting savvy:

- Ensure prudent Commercial Underwriting of credit insurance business, adhering to CGS Coface standards and delegations.

- Work with underwriters to amend policies where necessary in order to meet client demand.

Risk management and compliance:

- Take joint ownership of the loss ratio with the Risk department and deliver a profitable result to the business.

- Adhere to compliance standards set by Coface and external regulators.

EDUCATION

Degree educated in Finance, Business Administration, Economics, Banking or equivalent desired

EXPERIENCE

• At least 5 years of sales or account management ideally within a credit insurance, banking, claims or factoring organization.
• Previous experience in a multicultural/international environment will be a plus.

Job Location : East

Industry : Aerospace / Aviation

Reporting to the Customer Service Director, this position requires the key account manager to develop long-term relationships with the assigned customers as well as connecting with key business executives and stakeholders. The position will also liaise with customers, internal cross-functional teams and business units to fulfil customer requirements by providing excellent technical, logistic support and product quality.

Job Responsibilities

• Develop and maintain close customer relationships through frequent contacts, face-to-face meetings and on-site visits.
• Understand customer requirements through frequent interface and communicate them internally within our organisation.
• Manage contractual programmes:
• Liaise with customers on scheduling for landing gear removal/change, shipment, shop processing, and on collection of back-to-birth documentations.
• Work closely with Commercial Customer Service Executives (CCSE) and Value Stream Managers (VSM) to ensure strict adherence to contractual terms and conditions.
• Update the Contract Summary Database to capture customer requirements.
• Liaise with customers if deviations are required to meet critical deliveries.
• Advocate as the Voice of the Customer (VOC) and work closely with Operations to meet customer requirements.
• Monitor customer satisfaction through several mechanisms, such as Net Promoter System (NPS), Customer Dashboards and Rolling Action Item Lists (RAIL).
• Manage the RAIL process for accurate recording of issues and customers complaints, and work diligently with relevant stakeholders to ensure timely response, action completion and issue resolution/closure to improve customer satisfaction.
• Liaise with customers on rotable support – planning, quotes, payments, core gear returns, and help to resolve potential obstacles downstream.
• Leadership skills to work with the Value Stream teams, especially in collaborating with the CCSE on customer communications.
• Support the Customer Service Director with rotable planning and asset management.
• Participate in Continuous Improvement programmes and initiatives.
• Participate actively in contributing to Health, Safety and Environment (HSE) development and improvement.
• Any other duties as assigned.

Job Requirements

• A comprehensive understanding of the MRO business environment and its commercial drivers & customer needs.
• Demonstrate adaptability and savviness in customer interaction and in resolving unexpected issues on short notice.
• Ability to inculcate a strong customer-centric mind-set within cross-functional teams to meet and exceed customer expectations.

We are partnering with a prestigious energy and infrastructure firm to seek a Senior Account Manager - Data Centre in Singapore. This is an exceptional opportunity for a seasoned sales professional with a proven track record in the data centre industry, ideally as a vendor.

Seniority range: Senior Executive - Senior Manager level.

Responsibilities:

• Forge and nurture strong relationships with hyperscalers and colocation clients.
• Develop and implement strategic sales plans to achieve ambitious sales targets.
• Deliver innovative energy and low carbon solutions to data center end-users.
• Manage all phases of the contract lifecycle, from initial drafting and thorough review to strategic negotiation and final execution.
• Analyze market trends, client feedback, and the competitive landscape to guide strategic decisions.

Requirements:

• Bachelor's Degree in Engineering, Business, or a related field.
• Over 8 years of sales experience as a vendor to hyperscalers and colocation data centers.
• In-depth knowledge of data center infrastructure, power, or utilities industry.
• Proven sales success within Singapore; regional experience is a plus.

If you are interested, please apply with your latest CV. Only shortlisted candidates will be contacted.

NielsenIQ Retailer Vertical (RV) simplifies and streamlines collaboration between retailers and suppliers by providing a shared platform with advanced tools.

In this role, you will engage with modern trade retailers in FMCG and Tech & Durables sectors, managing relationships with key stakeholders. You will also support a retailer servicing team to maintain data cooperation and service a portfolio of modern trade retailer clients. This position is instrumental in driving client satisfaction, growing the client base, and achieving financial and operational objectives.

Responsibilities:

Business Development

• Identify areas of business opportunity and growth for the business unit
• Maintain and further foster relationships with current/ future clients at all levels and functions to identify opportunities for incremental product/ solution sales
• Contribute to new business initiatives and participate in the development and launch of new services

Financial Management

• Achieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assigned
• Monitor the actual financial performance against budget / forecast and ensure the implementation of appropriate actions that will led to the achievement of the financial targets
• Ensure proper pricing and contracts are completed and approved according to company & policies and guidelines

Client Servicing

• Implement plans that will contribute to maximum client satisfaction and ensure continuous profitable and business growth
• Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change in the marketplace
• Be part of the retailer servicing team with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement
• Ensure adherence to the company policies on business conduct/ ethics when servicing clients are being observed by the entire division

Client & Peer Management

• Contribute and support a strong team environment focused on exceeding internal and external client requirements
• Support & engage both Accounts Development and Customer success team members and be the voice of the client to provide feedback in order to drive the overall client success

Responsibilities

• Service, upsell and built rapport with existing customer accounts within semiconductor industry
• Create targeted marketing strategies and campaigns for specific products or product lines to solidify market presence and differentiate them from competitors.
• Formulate business plans and strategically position products in the marketplace.
• Conduct market research, keep track of competitors’ activities, and assess customer needs to inform business decisions.
• Develop pricing frameworks, collaborate with engineering, manufacturing, and sales teams to launch new products or improve existing ones.
• Prepare and negotiate pricing quotes, finalize terms, and ensure documentation is ready for order processing.
• Oversee follow-ups on outstanding accounts receivables.
• Present company product roadmaps and capabilities to customers while conveying customer technology requirements to relevant business units.
• Maintain comprehensive records of all customer engagements and develop tailored action plans with timely execution.
• Build relationships with both potential and current customers to identify and address their service needs.
• Work with business unit representatives to set the annual sales budget.

Requirements:

• Bachelor’s degree in Engineering or a related field.
• Minimum of 2 years of relevant experience within the semiconductor industry.
• Willingness to travel overseas and work extended hours on challenging sales projects.
• Excellent communication and interpersonal skills.
• Detail-oriented, organized, and a proactive team player.
• Self-motivated and capable of working independently with minimal oversight.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QXW39YVY

Your new company

This is a IT firm with a strong presence and branding.

Your new role

• Build and maintain strong interpersonal relationships with our customer base in Asia Pacific as a Technical Key Account Manager
• Provide technical consultation based on detailed knowledge of our customers’ technical and organizational set-up and business needs
• Coordinate changes of customer connectivity to company's platforms,including potential improvements to customers’ current technical infrastructure
• Coordinate release changes and support release management with internal andexternal parties
• Support customers by answering queries via phone and email,including call logging, ticket creation and escalation
• Offer additional support to Operations during Asia time zone for market operations

What you'll need to succeed

• Bachelor or Master degree in Economics, Information Technology, naturalsciences or engineering or equivilant experience
• Strong organizational and communication skills, team skills, team orientedphilosophy, willingness to learn permanently and problem solving skills
• Ability to prioritize and handle multiple assignments at any given time whilemaintaining commitment to deadlines
• Sound analytical skills as well as good understanding and anticipation ofcustomers’ technical requirements and needs
• Work pro-actively, independently, goal-oriented and demonstrate initiative
• Written and spoken German language to be able to support Germany counterparts.
• Knowledge about Client-Server Architectures will be highly advantageous

What you'll get in return

This is an excellent opportunity to be part of an IT organisation. You will be part of a collaborative working environment and you will gain exposure to the environment.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Role Overview:

Responsible for the sales of F5 solutions by effectively turning prospects into satisfied repeat customers in a specified territory or with a set of named accounts through efficient use of all F5's direct and Channel Partner resources.

Based out of Singapore, this role will focus on selling into Malaysia.

Sounds interesting? Read on!

What You’ll Do:

• Engage prospective clients within an assigned geographic territory or set of named accounts to introduce them to F5's products, application solutions and services
• Define and execute territory sales plans and then meet and exceed sales goals (quotas) through prospecting, qualifying, managing and closing sales opportunities within the assigned geographic territory
• Develop and manage sales pipeline – prospect and assess new sales potential while moving a large number of transactions simultaneously through the sales pipeline
• Partner closely with marketing team to develop a demand generation strategy through events, webinars and other digital tactics to drive adoption of our new software products via trials / downloads from our website
• Work closely with the Marketing Demand Center and Operations team to follow up and nurture leads from interest to closure
• Research on prospects using F5 Business Analytics tools, LinkedIn Sales Navigator prior to engagement
• Engage effectively with different buying personas including DevOps, NetOps, SecOps and CXO level executives
• Assume full responsibility for accurate sales forecasting on SFDC by demonstrating in-depth knowledge of sales cycles from initial contact through the procurement process
• Administrative duties include but not limited to; booking orders, coordinating the process of reviewing legal agreements and monitoring sales force reviews
• Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies
• Mentor and train new and developing Digital Sales Account Managers
• Duties may require working outside normal working hours (working hours of the territory that you manage, in case it is supported remotely).

What You’ll Bring:

• BA/BS is preferred, or equivalent level of experience
• 4+ years proven experience in high tech solution sales (with 2+ years digital sales experience)
• Experience with full cycle cloud-based subscription sales (SaaS)
• Sales experience with application services and networking solutions architecture (application firewalls, load balancers, DNS, SSL etc) is a plus
• Experience with Sandler, Challenger or SPIN sales methodologies is a plus
• Proficiency in the use of corporate productivity tools (email, chat, web presentation), with strong written and verbal communication skills
• Strong team player and willingness to learn
• Fluency in English and Bahasa Malaysia

What You’ll Get:

• Hybrid working mode
• Career growth and development opportunities
• Recognitions and Rewards
• Employee Assistance Program
• Competitive pay, comprehensive benefits, and cool perks
• Culture of Giving Back
• Dynamic Diversity & Inclusion Interest Groups

Apply if you believe your own unique capabilities can contribute to the success of this role and our organization!

#LI-SP5

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting [email protected].

We are seeking a highly organized and detail-oriented individual to join our growing team as an Account Executive/Assistant. In this role, you will provide essential administrative and support tasks to the Finance department, playing a key role in maintaining accurate and timely financial records.

What You Will Do At HeLa Labs?

• Process accounts payable and receivable transactions, including entering invoices, preparing payments, and reconciling bank statements.
• Assist with general ledger maintenance, recording and categorizing financial transactions.
• Prepare and submit basic financial reports, such as accounts payable and receivable aging reports, and reporting to management.
• Maintain accurate and up-to-date filing systems for financial documents.
• Assist with month-end closing procedures and other accounting tasks as assigned.
• Respond to inquiries from vendors, customers, and other stakeholders.
• Assist with annual financial audits.
• Perform other administrative and operational duties as assigned.

Our Ideal Candidates Would Have:

• Familiarity with blockchain transactions (Etherscan) and on-chain asset tracking (MetaMask)
• Accounting or Finance Diploma or equivalent required, associate degree preferred but not required.
• Understanding of basic accounting principles and practices.
• Excellent attention to detail and accuracy.
• Proficient in Microsoft Office Suite, including Excel and Word.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.

What else is waiting for you?

• Competitive rewards package (Commensurate with experience)
• Be a part of the future of financial technology by doing something meaningful.
• Great career development opportunities in a growing company
• Passionate and collaborative team
• Family-like environment
• Up-level your technical skills and capital market knowledge
• Multi-cultural environment

Does HeLa Labs sound like the place you want to work in? Apply now!

 Maintaining daily books of account on an ongoing basis

 Reconcile records of bank & cash transactions regularly

 Maintaining and reviewing the bank reconciliation statement regularly

 Preparation of Balance sheet and P&L after closing of the books of account

 Maintaining detailed schedules of key accounts for financial audit purpose

 Preparing various MIS from the accounting records as per the Management requirement

 Checking the bills of vendor for correctness and preparation of cheques for utilities, taxes & other payments

 Preparing and recording the customer invoices on the basis of mandate

 Reviewing the Debtors outstanding on an ongoing basis and report on overdue balances

 Receive & record cheques/cash and other receipts received from customers & other income

 Analysing fund balance and preparing documents for placing of bank deposits

 Recording & ensuring proper filing of payments vouchers, Bank Documents, Receipts, Clients Invoices and vendor bills etc

 Assisting in payment of Advance Tax, TDS payment & Filing TDS returns, Service tax calculation, service tax payment & filling return.

 Handling routine correspondence.

 Preparing a database/repository of new circulars/ pronouncements etc., as may be applicable.

 Liaising with Auditor, Company Secretary and Banks

 Liaising with Govt agencies like IRAS, ACRA etc

 Preparing invoices

 Following up on payments/receivable

 Quarterly preparation of abridged accounts

 Preparing GST report and Submission every Quarter

 Tax Computation and Corporate Tax Filing (Form C)

Roles & Responsibilities

Our Accounting Firm needs you to perform the following for our clients:

• Handle full sets of accounts for SMEs client
• Preparing of financial data for entry into accounting system
• Bank Reconciliation
• Prepare Management Accounts
• Prepare financial statements
• Prepare tax computations
• Prepare goods and services tax
• Perform other ad-hoc duties as assigned

Requirements

• Training provided
• Diploma in accountancy (with or without experience) / Degree in Accounting / Ongoing ACCA / ACCA graduates / LCCI Higher
• Experience with accounting software is an advantage
• Eager to learn and able to work independently under pressure
• Positive attitude, meticulous and someone with initiative
• Possess strong honesty, integrity and confidentiality
• Good communications and interpersonal skills, able to speak Mandarin is an advantage (to liaise with Chinese speaking associates)
• Team Player
• Able to meet tight schedule

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave
• Long service award and cash incentive
• Annual salary review & performance bonus
• Company reward incentives
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Corporate Individual Mobile Scheme Plans

Training & Development

Responsibilities

• Service, upsell and built rapport with existing customer accounts within semiconductor industry
• Create targeted marketing strategies and campaigns for specific products or product lines to solidify market presence and differentiate them from competitors.
• Formulate business plans and strategically position products in the marketplace.
• Conduct market research, keep track of competitors’ activities, and assess customer needs to inform business decisions.
• Develop pricing frameworks, collaborate with engineering, manufacturing, and sales teams to launch new products or improve existing ones.
• Prepare and negotiate pricing quotes, finalize terms, and ensure documentation is ready for order processing.
• Oversee follow-ups on outstanding accounts receivables.
• Present company product roadmaps and capabilities to customers while conveying customer technology requirements to relevant business units.
• Maintain comprehensive records of all customer engagements and develop tailored action plans with timely execution.
• Build relationships with both potential and current customers to identify and address their service needs.
• Work with business unit representatives to set the annual sales budget.

Requirements:

• Bachelor’s degree in Engineering or a related field.
• Minimum of 2 years of relevant experience within the semiconductor industry.
• Willingness to travel overseas and work extended hours on challenging sales projects.
• Excellent communication and interpersonal skills.
• Detail-oriented, organized, and a proactive team player.
• Self-motivated and capable of working independently with minimal oversight.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QXW39YVY

Our client is a multinational corporation, specialising in high quality cooling piping solutions for various industries in Singapore.

Key Objective of the role:
Drive sales growth in the Cooling segment by identifying market trends, generating leads, and building strong relationships with key stakeholders, including consultants and end-users. Promote the company's cooling piping systems to establish the company as a preferred solutions provider in both the Industrial Solutions (IS) and Building Technology (BT) markets.

Core Responsibilities:

• Sales Management (30%) - Manage the sales process from planning to execution, coordinating with technical specialists.
  Maintain CRM systems (e.g., MS Dynamics) to track opportunities, update project statuses, and plan customer interactions. Attend exhibitions and deliver training to customers.
• Market Research and Engagement (25%) - Research opportunities in Cooling and Building Technology using tools like BCI. Identify sales leads, engage stakeholders, and evaluate market trends to develop targeted marketing and sales strategies.
• Stakeholder Management (30%) - Build relationships with consultants, contractors, and owners to specify the company's products for cooling applications.
• Strategic Development (15%) - Execute long-term strategies to grow sales, focusing on sectors such as hospitality, commercial, and district cooling.
  

Requirements:

• Sales Expertise - Minimum 5 years of sales experience in cooling-related products (e.g., chillers, cooling towers).
  Proven ability to secure business deals and meet sales targets.
  Established network in the cooling industry.
• Technical Knowledge - Bachelor’s degree in Chemical/Mechanical Engineering or related fields.
  Strong understanding of HVAC systems, fire codes, building regulations, and eco-friendly practices.
  Familiarity with cooling system applications in industrial markets.
• Analytical and Market Insights - Skilled in analyzing market trends, customer behaviors, and competitor activities to create sales opportunities.
• Interpersonal Skills - Strong communication, negotiation, and relationship-building skills.
  Ability to work both independently and in teams.
  Project and Process Management - Experience managing sales processes from initiation to completion.
  Awareness of energy efficiency and building standards.
  

Other key information:

• Base + AWS + Performance Bonus + Transport and Petrol Allowances

Interested applicants, please send in your updated resume via "apply now".

Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as the best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.

Role:

Are you looking to make an impact? As a Splunk Technical Account Manager, the work you will do directly impacts the adoption and optimization of the Splunk platform for some of our most important customers. We bring strategic technical guidance to our customers to make people happier with our software, and just as importantly, we bring customer’s needs and wants back to Splunk to make our software better. We also have the chance to see firsthand the phenomenal ways customers use Splunk and adapt our software to make their business resilient.

You will be a trusted expert advisor that our key customers rely on to help them achieve their strategic objectives and improve their investment in Splunk. You will cultivate customer intimacy, developing strategic relationships with key collaborators to understand customer use cases and desired outcomes while bringing your deep knowledge of Splunk’s products to provide technical guidance and best practices, ensuring customer health, adoption and success. Additionally, you will address the resolution of our customers’ most ambitious problems, including the ones they didn't even know existed. Splunkers are self-motivated, learn ground-breaking technologies, and thrive in constantly evolving environments. Excellent at understanding, adapting and guiding our customers on how to best use our Platform. Are you up for the challenge?

Responsibilities:

• High-quality guidance and mentorship on Enterprise level architecture, configuration, optimization and data governance work in sophisticated Splunk Enterprise & Splunk Cloud environments
• Strategic execution of adoption activities, including regular meeting cadence, documentation, and representation of improving valuable outcomes from your work with customers.
• Design and prioritise solutions to address issues related to scalability, performance, integration, technical debt, usability, underused functionality, capacity utilization, workload optimization, data hygiene, etc.
• Build assessments beyond health monitoring focused on guided outcome advisory, such as cost reduction, risk mitigation, increasing customer team efficiencies, and improving performance.
• Assist customers with capacity and upgrade planning, key events and major project readiness
• Serve as a dedicated point of contact for customer needs, including adoption, enablement, optimization, customer success and technical escalations.
• Monitor, lead, and report interactions with our technical support teams, resolution management of high-priority support cases, and a strong focus on future incident prevention.
• Continual engagement and information sharing with Customer Success Manager, Regional Sales Manager, Sales Engineer, Customer Success Engineer, Professional Services and other engaged collaborators
• Contribute towards the team’s phenomenal success through:
• Scaling through improvements
• Process build and improvement
• Collateral build and improvement
• Tool development and implementation
• All-in on Adoption
• Drive high CSAT score
• Identify and collect customer success stories
• Drive product upsell and expansion
• Team growth
• Mentor/mentee program
• Formal and Ad Hoc internal training sessions

Requirements:

Soft Skills:

• Ability to act as the trusted advisor and product specialist for assigned customers
• Able to lead strategic accounts that demand a high level of resolution
• Willingness to stop, collaborate and listen to technical and non-technical consumers from IT administrators to executive-level partners
• Superior written and oral communication skills are a must
• Listen objectively to others' opinions and ideas using active listening skills
• Strong customer-facing skills that instil confidence and provide guidance towards resolution with high customer satisfaction
• Highly developed operational skills for troubleshooting, problem-solving, and resolution
• Strong time management skills with the ability to balance contending priorities with customer demands

Technical Requirements:

• Demonstrated ability in technical consulting or big-data analytics
• Demonstrable understanding of common enterprise applications
• In-depth understanding or recent experience with scripting languages (bash), application development (java, python. NET), databases and analytical tools
• Relevant software industry-proven experience in any of the following: IT systems, enterprise or infrastructure management, application development and management, security, and/or analytics

Splunk Platform Experience:

• 5+ years’ experience administering and using Splunk
• 3+ years of Splunk implementation and build experience
• 2+ years’ Splunk Cloud experience:
• Cloud Fundamentals Consultant Accreditation (preferred)
• Proven experience with Cloud Migration projects
• 3+ years of Splunk architecture experience
• Ability to deploy, manage, and troubleshoot sophisticated Splunk Enterprise environments
• Thorough understanding of Splunk Deployment Methodology & Implementation
• Expert-level knowledge of multi-tier Splunk architectures, clustering, and scalability topics
• Strong SPL skills and experience are a must
• Familiarity with all Splunk-related products (preferred)

Splunk is an Equal Opportunity Employer: At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

The Prime Named Account Executive creates, identifies and closes sales for Salesforce Marketing Cloud. This role is based in Singapore.

As the individual who represents the Marketing Cloud team and drives the revenue, this person must be a self-starting closer who can create a large pipeline of business within a short period of time. We look for business athletes who are aggressive team players - hungry, nimble and intelligent - with the ability and willingness to close a mix of complex large enterprise and transactional upsell/cross sell deals.

Responsibilities:

• Create and drive revenue within the Enterprise accounts
• Generate business opportunities through professional networking and cold-calling and other lead generation methods.
• Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
• Meet and exceed all quarterly and annual sales quotas.
• Own the sales cycle - from lead generation to closure.
• Develop strategic enterprise business plan for the assigned territory/segment.
• Maintain account and opportunity forecasting within our internal SFA system.
• Ensure 100% customer satisfaction and retention.

Requirements:

• BA/BS preferred or equivalent work experience with demonstrated proficiency.
• A proven sales hunter, closer and achiever with proven quota attainment figures in the past
• Min. 6 years of software sales (SaaS) experience.
• Strong preference for Digital Marketing in sales experience.
• Proven track record of sales excellence
• Be able to work both independently and as a team player in a fast pace, rapidly changing environment.
• Superior professional presence and business acumen.
• Experience selling at the "C" level - CMO is a plus.

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.Our SMB Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and decision-makers within their patch, and become natural at helping customers realize value from their Salesforce investments.You will use your new business development skills to develop opportunities, through both warm leads and whitespace prospecting for the Malaysia market.

Responsibilities :

• Lead a dedicated customer set (region or vertical) in the SMB space being responsible for the full sales cycle. You coordinate several sales projects simultaneously and are fully responsible for your customer.
• Own the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business, while growing existing accounts.
• Use your solution selling expertise to respond efficiently to customer needs and identify business potential to create a strategic, long-term partnership with your customers.
• Strengthen client relationships through regular engagement and face-to-face meetings
• Prioritise and lead industry events and user groups to generate market interest.
• Work in partnership with our team of Business Developers, Pre-sales, and Marketers for all sales leads and sales opportunities.
• Building account strategy and territory plan for the Malaysia Market

Required Qualifications:

• Proven track record of success in full cycle sales
• Experience in the Malaysia market with a track record of success.
• Credibility at all levels and evidence of building positive relationships internally and with the customer.
• Effective communication skills with the ability to build influential relationships and deliver results in a cross-functional environment.
• Successful history of net direct new business sales, proving consistent delivery against targets.
• High motivation, resilience and ambition to build a career at Salesforce.