Job Description

30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.

Job Highlights:

• Career Progression Opportunities
• Dynamic team

As an Account Assistant, your duties and responsibilities will include:

• Perform Accounts Receivable, Credit & Collection functions.
• Process and post all charges and payments accurately.
• Ensure all billings/invoices are sent out timely and accurately.
• Follow up on payments received, outstanding invoices, delayed payments, and other reconciliations.
• Reconcile and balance all payments recorded in collection book.
• Update and reconcile credit card payments, credit card inquiries and chargebacks.
• Perform month end closing activities.
• Ensure all postings, payments and transactions in PMS and POS system are accurate and tally.
• Any other ad-hoc assignments.

Requirements:

• Good knowledge of Microsoft Office Excel; able to work independently with minimum supervision and meet deadlines.
• Meticulous and good attention to details.
• Self-motivated individual with strong analytical and problem-solving skills.
• Possess good interpersonal and communication skills.

Description

RESPONSIBILITIES:

1.0 Handle Account Receivable, Accounts Payables, GL and Bank Reconciliation.

2.0 Prepare payment voucher, issue cheques, receipt 3.0 Maintain accurate financial records and statements 4.0 Monitor the aging of receivables and follow up on collections

5.0 Prepare monthly supplier payment

6.0 Verify invoices from supplier and provide support for vendors

7.0 Assist in month-end and year-end closing of accounts

8.0 Handle Some Office Admin Work

9.0 Related duties assigned by the Management

Job Requirements

REQUIREMENTS:

1.0 Diploma in Accountancy or equivalent

2.0 2 years of relevant accounting experience

3.0 Good numerical and communication skills

4.0 Able to work independently with minimum supervision and a team player

5.0 Team player and self motivated

6.0 Knowledge in AutoCount will be an advantage

Job Description

• Handle full set of accounts
• Handling Account Payable & Account Receivable and report to Directors on AR Listing
• Prepare invoices, debit and credit notes for customers
• Manage Revenue & Receivable accounting and Internal Audit Functions
• Manage Petty Cash Payable accounting
• Ensure Accurate and Timely closing of ledger systems on a monthly basis
• Bank reconciliation and journal entries
• Prepare monthly installment within the stipulated time
• Prepare audit schedule and relevant documents for audits.
• Check through admin close files entries thoroughly.
• Guiding new staffs on system
• Liaise with auditor on queries and provide documentation.
• Sales commission computation.

Job Requirement

• At least 2 Year (s) of working experience in the related field is required for this position.
• Bilingual
• Must possess at least Diploma or Degree in Accountancy.
• Good communication skills

Job Info

• Location at Ubi (Nearby Ubi MRT Station)
• Variable Bonus (Based on individuals and company performance)
• 5 working days

Mon to Fri 8.30am - 6pm

Job Description

• Assist in Account Payable and Account Receivable

• Contact oversea branch

• Emailing follow up account

• Assist in Simple GL entry

• Data entry and filing of accounting documents

• Other Ad hoc duties as assigned

Job Requirements

• ITE certificate or Diploma in Accounting

• 1 year of work experience in accounts or basic understanding of accounting.

• PC Literate, proficient in MS Excel and Word

• Experience in handling high volume of transaction

• Good communication skills and good team player

• Candidate with relevant experience will consider for senior position

Job Description & Requirements

· Maintain accounting records of business transactions

· Support in general accounts receivable and accounts payable functions

· Assist to prepare necessary account, bank, and other reconciliations

· Assist in month-end reporting procedures

· Perform filing and general administrative tasks

· Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Finance/Accountancy/Banking or equivalent

· At least 2 Year(s) of working experience in the related field is required for this position

· Familiar with ACCPAC accounting software

· Good communication skills and positive working attitude

· Proficient in Microsoft Office

Job Description & Responsibilities:

• Assist in the preparation of financial statements, reports, and budgets.
• Maintain and update accounting records, ensuring all transactions are properly recorded.
• Perform accounts payable and receivable tasks, including invoice processing, payments, and collections.
• Assist in bank reconciliations and ensuring the accuracy of accounts.
• Prepare and submit tax documents and support tax filing processes.
• Assist with payroll processing and ensure that employees' salaries and benefits are accurately calculated.
• Process and file necessary financial paperwork, including receipts, invoices, and expense reports.
• Assist in the preparation of month-end and year-end closing processes.
• Provide support for internal and external audits as required.
• Other administrative and accounting duties as assigned by senior staff.

WhastApp 82255122 if interested.

Thank You

JOBS RESPONSIBILITIES:

• Responsible for preparing full sets of accounts.
• Prepare payment to suppliers, contractors and consultants.
• Update AR and follow up with the customers for the outstanding debt.
• Update daily cash flow for incoming and outgoing fund.
• Prepare monthly management reports.
• Handle corporate tax and GST filing.
• Liaise with auditors, government agencies, financial institutions and tax agents.
• Other ad-hoc tasks as assigned.

JOB REQUIRMENTS:

• Bachelor's Degree in Accounting / ACCA or equivalent, Post Graduate Diploma/ LCCI / CAT.
• Preferably Senior Executives specializing in Finance - General/Cost Accounting.
• At least 5 year's of working experience in the related field is required for this position.
• Full set of accounts for at least 3 years.
• A team player, proactive, good attitude, responsible and able to work independently with minimum supervision.
• Experience in using Moneyworks, Autocount, MYOB accounting software will be an added advantage.
• Able to multi-task and meet tight deadlines.
• With audit experience will be an added advantage.

OTHER INFO

• 1 year contract (can be converted into permanent role).
• Office located in Lavender area.
• With AWS + performance bonus.
• 5 days week, Monday to Friday, 9 - 6pm.
• Salary range between S$3,000 - $4,000 per month. Salary will be commensurate with experience.

Job Descriptions:

• Handle accounts for LexBuild Groups of Companies (Account payable, Accounts Receivable, General Ledger)
• Data entry and invoice processing including credit control and collections.
• Handle banks reconciliation and other bank-related matters.
• Follow on payment status and prepare statements of accounts to vendors & customers.
• Handle and disbursement of petty cash claims.
• Preparation for quarterly GST submission.
• Liaise with external parties (auditors, tax agents, corporate secretary) on all related matters.
• Assist in monthly and quarterly financial and management reporting.
• Maintain an efficient and systematic filling system.
• Handle inventory costing and perform stock take.
• Any other ad hoc accounting and administrative duties as assigned from time to time.

What do we expect from you?

The Accounts Executive is responsible for managing day-to-day financial operations, including accounts receivable, accounts payable, and financial reporting. The role ensures accurate and timely recording of financial transactions while maintaining compliance with hotel policies and regulatory standards.

How your day looks like?

Accounts Payable (AP)

•    Process vendor invoices, verify accuracy, and ensure proper approvals.
•    Prepare and schedule payments to vendors, ensuring timely disbursements.
•    Reconcile vendor statements and resolve discrepancies.

Accounts Receivable (AR)

•    Prepare and issue invoices for guests, groups, and corporate clients.
•    Monitor accounts receivable aging and follow up on outstanding payments.
•    Reconcile guest folios, credit card transactions, and bank deposits.

General Accounting

•   Record financial transactions in the hotel’s accounting system.
•   Assist in month-end closing activities, including journal entries and account reconciliations.
•   Maintain accurate and organized financial records for auditing purposes.

Financial Reporting

•  Prepare daily revenue reports and assist with financial statements.
•  Provide support in budgeting, forecasting, and variance analysis.
•  Assist the Finance Manager with financial audits and compliance requirements.

Compliance and Internal Controls

•  Ensure adherence to hotel policies, standard operating procedures, and financial regulations.
•  Identify areas for process improvement and recommend solutions.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Responsibilities:

• Assist in formulating and implementing internal control procedure
• Assist in the review and recommendation on new finance work processes and improvements
• Daily monitoring of inward transactions
• Work closely with external counterparts for completion of monthly closing
• Ensure accurate & timely submissions of claims and prompt disbursements
• Responsible for the processing of GIRO Application Forms and liaison with respective banks for approval
• Provide reliable details for cashflow projections
• Maintain Fixed Assets Register along with regular asset count
• Liaison with HR for Payroll Reconciliation
• Proper documentation of workflow and policies
• Review AP ageing with long outstanding balances and follow-up closely for closure
• Liaison with audit partners
• Perform ad-hoc duties as assigned by superior

Requirements:

• Able to work in a fast-paced environment
• Goal-oriented and meticulous to details

• Handle full or partial sets of accounts, GST and compliance matters;
• Maintain and administer on accounting matters for the portfolio of clients;
• Responsible for full spectrum of payroll functions in relation to the portfolio of clients (computation of payroll, CPF contribution, IR8A tax submission);
• Ensure payments to vendors are processed in compliance with the client’s policies and statutory requirements;
• Prepare compilation financial statements according to Singapore Financial Reporting Standards;
• Prepare income tax returns, liaise with and attending to enquiries from clients and Inland Revenue Authority of Singapore (IRAS);
• Any ad-hoc duty assigned

Requirements

· Min 1 year of experience in similar role

· Preferable with full sets of accounts experience

· Detailed, well organised, meticulous and proficient in MS Excel & Office

· Good communication skills and strong problem solving skills

· Possess good communication and interpersonal skills

· Able to meet tight deadlines and with minimum supervision

· Able to work independently in a fast-paced environment

Responsibilities:

• Assist in formulating and implementing internal control procedure
• Assist in the review and recommendation on new finance work processes and improvements
• Daily monitoring of inward transactions
• Work closely with external counterparts for completion of monthly closing
• Ensure accurate & timely submissions of claims and prompt disbursements
• Responsible for the processing of GIRO Application Forms and liaison with respective banks for approval
• Provide reliable details for cashflow projections
• Maintain Fixed Assets Register along with regular asset count
• Liaison with HR for Payroll Reconciliation
• Proper documentation of workflow and policies
• Review AP ageing with long outstanding balances and follow-up closely for closure
• Liaison with audit partners
• Perform ad-hoc duties as assigned by superior

Requirements:

• Able to work in a fast-paced environment
• Goal-oriented and meticulous to details

Responsibilities

• Assist in formulating and implementing internal control procedure
• Assist in the review and recommendation on new finance work processes and improvements
• Daily monitoring of inward transactions
• Work closely with external counterparts for completion of monthly closing
• Ensure accurate & timely submission of claims and prompt disbursements
• Responsible for the processing of GIRO Application Forms and liaison with respective banks for approval
• Provide reliable details for cashflow projections
• Maintain Fixed Assets Register along with regular asset count.
• Liaison with HR for Payroll Reconciliation
• Proper documentation of workflow and policies
• Review AP ageing with long outstanding balances and follow-up closely for closure
• Liaison with audit partners
• Perform ad-hoc duties as assigned by superior

Requirements

• Able to work in a fast-paced environment
• Goal-oriented and meticulous to details

Job Responsibilities:

· Handle full sets of Accounts, and prepare relevant schedule and reports to be ready for Audit.

· Timely data entry to the accounting system and preparation of reports

· Reconcile accounting records and bank records

· Prepare Invoices and debt collection

· Check and follow up with payment matters

· Liaison with Clients and suppliers and vendors, external Auditors and Tax Agents

· Prepare and file GST returns

· Submit survey reports required by government

· Provide other supporting functions to the Finance Division and Company

· Prepare fortnightly payroll from collection of data to arranging payment to staff.

· Assist on budget and forecasting exercises

· Handles staff attendance, leave updating

· Knowledge of Employment Act

· Any other ad hoc assignments

Requirements:

· Minimum Diploma in Accountancy or Accounting related qualifications

· Min. 1 year relevant working experience in Accounting is preferred

· Proactive, committed and able to work in fast paced, high volume processing working environments

· Positive attitude, hardworking, possess initiative & ability to work independently

· Computer literacy in Microsoft Excel & Microsoft Words.

· Ability to organize and manage multiple priorities and able to meet deadlines

· Meticulous and detailed oriented, good filing system

· Possess and inquisitive and analytical mind and proactive in problem finding and resourceful in problem solving

· Excellent inter-personal skills, problem solving skills and a team player

Interested please email resume to [email protected]

We are seeking a skilled and motivated Account Executive to join our dynamic team. The role involves managing and growing a portfolio of financial lines clients, providing tailored insurance solutions, and delivering exceptional service to meet client needs. The ideal candidate will have strong expertise in financial lines products such as Directors & Officers (D&O), Errors & Omissions (E&O), Professional Indemnity, and Cyber Insurance.

Key Responsibilities & Accountabilities:

· Client Relationship Management:

o Develop and maintain strong, long-term relationships with clients.

o Understand clients’ insurance needs and provide bespoke financial lines solutions.

· Policy Placement and Management:

o Negotiate terms and coverage with underwriters.

o Secure competitive and comprehensive insurance policies for clients.

o Manage renewals, endorsements, and policy adjustments.

· Market Expertise:

o Stay updated on industry trends, regulatory changes, and market developments.

o Advise clients on risk management strategies and emerging risks in financial lines.

· Business Development:

o Identify and pursue new business opportunities within the financial lines segment.

o Prepare and deliver tailored proposals and presentations to prospective clients.

· Collaboration:

o Work closely with internal teams to ensure seamless service delivery.

o Collaborate with claims specialists to support clients during claims processes.

· Compliance:

o Ensure all activities comply with regulatory standards and company policies.

Functional & Behavioural Competencies required:

• Bachelor’s degree in Business, Finance, Insurance, or related field.
• Minimum 3-4 years of experience in insurance brokerage, specifically in financial lines.
• Strong negotiation, communication, and interpersonal skills.
• Proven ability to manage multiple clients and prioritize tasks effectively.
• Proficiency in Microsoft Office Suite and CRM systems.
• Professional certifications (e.g., ACII, ANZIIF) are a plus.

• 
  
• Issue Invoice and make payment to the customer.
• Updating ledgers, and budgets.
• Min 2 years accounting experiment.
• Good IT knowledge.

Interested candidates are invited to apply online. Only shortlisted candidates will be notified.

Key Responsibilities:

• Assisting in handling the full spectrum of Accounts Receivable and Accounts Payable functions, ensuring timely and accurate processing.
• Assist with month-end closing, ensuring accuracy and timely submission of monthly financial reports.
• Assist in preparing quarterly GST reports in accordance with local regulations
• Maintain schedules for intercompany transactions and balances.
• Liaise with external auditors, tax agents, and other stakeholders for compliance and reporting.
• Assist with ad-hoc tasks as assigned by management.

Requirements:

• Minimum of 1 year of relevant experience in accounting or finance.
• Diploma in Accountancy, or currently pursuing an ACCA qualification.
• Strong organizational skills, attention to detail, and ability to meet deadlines.
• Proficient in Microsoft Excel.
• Result-oriented and committed to meeting deadlines with a strong sense of responsibility.
• Positive attitude and strong drive to succeed in a dynamic environment.

Roles & Responsibilities

Our Accounting Firm needs you to perform the following for our clients:

• Handle full sets of accounts for SMEs client
• Preparing of financial data for entry into accounting system
• Bank Reconciliation
• Prepare Management Accounts
• Prepare financial statements
• Prepare tax computations
• Prepare goods and services tax
• Perform other ad-hoc duties as assigned

Requirements

• Training provided
• Diploma in accountancy (with or without experience) / Degree in Accounting / Ongoing ACCA / ACCA graduates / LCCI Higher
• Experience with accounting software is an advantage
• Eager to learn and able to work independently under pressure
• Positive attitude, meticulous and someone with initiative
• Possess strong honesty, integrity and confidentiality
• Good communications and interpersonal skills, able to speak Mandarin is an advantage (to liaise with Chinese speaking associates)
• Team Player
• Able to meet tight schedule

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave
• Long service award and cash incentive
• Annual salary review & performance bonus
• Company reward incentives
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Corporate Individual Mobile Scheme Plans

Training & Development

• Handle full set account.
• Prepare monthly cash forecast and perform monthly bank reconciliation and various account reconciliations including inter-company transactions.
• Prepare management/financial reports, month end/ year end closing.
• Assist in company secretarial matters by liaising with company secretarial agents.
• Perform ad-hoc tasks assigned by Group CEO and Group CFO.

We are a food manufacturing company looking for a full-time accountant with a degree in accounting, at least 3 to 4 years of experience as an accountant, and experience using accounting software.

Job scope

Assist with recording daily financial transactions, maintaining accurate ledgers, and ensuring data integrity.

Require to handle a full set of accounts, including data entry

Support in processing invoices, payments, and collections; manage reconciliations and resolve discrepancies. Assist Accounts receivable and Accounts payable function

Conduct regular bank and account reconciliations to ensure consistency and accuracy in financial records.

Prepare quarterly GST filing

Involve in quarterly stock count

Liaise with external auditors Preparation of a full set of accounts including audit schedules and assist in preparing financial statements, monthly closing processes, and providing data for audits.

Other ad hoc duties as assigned

The Account Management team is a sales team and part of Meta’s Small Medium Business Group. The team is focused on enabling businesses to grow by connecting them to customers across Meta platforms using Meta advertising solutions.

Account Managers are directly responsible for driving revenue, building relationships and helping clients grow their business results on Meta through client-centric consultation, education, and support. Success in this position requires consultative sales, collaboration with team members and cross functional teams, a willingness to experiment and the ability to thrive in a dynamic, data-driven environment against tight deadlines while maintaining strict attention to details.

Responsibilities

• Manage a portfolio of clients, with a focus on driving revenue and year-over-year growth of the clients to hit or exceed their own revenue goal. Build mutually beneficial relationships with advertisers to grow their spend
• Influence and lead strategic conversations with businesses of all size and complexity
• Become an expert in Meta's solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs
• Drive product and best-practice adoption across the portfolio
• Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve issues

Minimum Qualifications

• Bachelor's degree or equivalent practical experience
• 4+ years of experience in account management, brand management, performance marketing, digital marketing, sales or consulting
• Experience effectively prioritizing tasks and managing time, even under high-pressure situations and adapting to a fast-paced work environment with a passion for making an impact
• Account Manager will manage clients whose usual business language is English. Knowledge of English is essential for success in this role
• Experience articulating complex data stories, in simple language to customers via day to day communications and regular presentation
• Structured problem solving and quantitative analytical skills

Preferred Qualifications

• Knowledge of the media landscape of Australia & New Zealand and digital media is preferred
• Bachelor's Degree

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

• MNC
• Industry Leader
• Permanent Position
• Experience within food commodities/trading preferred

Our client, a leading player in the food industry, is looking for suitable talents for their growing business as Junior Sales Account Manager.

RESPONSIBILITIES:

• Lead sales execution, demand / pricing strategies, and forecasting to deliver outstanding commercial performance in Southeast Asia.
• Develop and pursue new business opportunities aligned with the company's strategic objectives for the region.
• Collaborate with other departments to manage shipments and delivery schedules, export/import documentation, product quality, and to resolve client issues.
• Serve as the primary contact point between the company and the clients.
• Build and sustain strong partnerships with clients and stakeholders.
• Lead initiatives and projects, as necessary, to improve product portfolio performance, channel penetration, and market segmentation.
• Represent the company at industry functions, events, and meetings to enhance brand visibility and cultivate connections.

REQUIREMENTS:

• Bachelor’s degree in Marketing, Business Administration or any related field.
• Proven track record in sales, with at least 1 to 3 years of sales experience.
• Background from food commodities/food trading industry will be ideal.
• Ability to work under pressure and meet tight deadlines.
• Knowledge of the meat/food industry and market trends.
• Willing to travel as required, mainly in Southeast Asia.

OTHER INFORMATION:

• Location: Central
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

IT Sales Account Executive/Manager (Government Projects)

As part of a dynamic sales team responsible for identifying and developing key government accounts, you should be adept at spotting new opportunities and be required to operate outside your comfort zone to achieve results.

Responsibilities:

• Identify, develop and manage accounts to achieve sales targets
• Lead, strategise and drive the sales bid process to secure new business deals
• Promote company’s consultancy, solutions and software
• Work with team of pre-sales consultants to prepare tender proposals and presentations

Prerequisites:

• Degree or Diploma in Computer Science, Marketing or Business
• Minimum 3 years of sales experience in corporate function, experience in handling government accounts will have added advantage
• Sales experience in handling government accounts will have added advantage
• Excellent presentation, communication and interpersonal skills
• Sales and Account Management in government sectors (SI) is an added advantage
• Proven track record in winning tenders and deals in the government sectors (SI) is an added advantage

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to

The Market Executive will play a crucial role in supporting the SEA MM team in efficiently addressing Chain requirements and ensuring smooth operations across all aspects of the Chain business.

Generate Chain Business Review Reports:

• Regularly prepare comprehensive Chain business review reports tailored to specific Chain requirements.
• Collaborate with internal teams globally or regionally to gather feedback based on the counterpart involved in the Chain meetings.
• Compile and analyze relevant data and opportunities to enhance the understanding of Chain dynamics.
• Ensure timely follow-up on Chain requests post meetings.

Monthly Chain Reporting:

• Develop and deliver monthly reports catering to the Chain's specific needs.

Assist in Chain Request Management:

• Proactively handle various Chain requests, including but not limited to:
• Coordinating with new hotel openings.
• Troubleshooting issues faced by hotels.
• Preparing data for content review, MM contact lists, and specific brand data requests.
• Managing rate disparity emails.

Maintain SEA Confluence | Chain CRM Updates:

• Regularly update the Confluence platform | Chain CRM with pertinent information related to Chain projects and Chain-specific updates.
• Assist in Chain Request Management:

SSDR Project

• MT SSDR - Follow up, verify and prepare the file to be sent to Hotel Partners
• SSDR Tracker file for all Chains to provide Chain a working file to share on their progress

What you'll Need to Succeed

• Min. 3 years’ experience in hotel reservation and coordination, revenue/yield management, etc.
• Bachelor's Degree in Hospitality/ Hotel Managament/ Tourism and other relevant discipines.
• Detail oriented and fast learning capability
• Able to work independently with minimal supervision
• Dynamic, positive, and a good team player
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• Relevant exposure in hotel/tourism/OTA environment will be a plus

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Overview

As a Customer Success Account Management (CSAM) Leader, you will be responsible for a high performing team of Customer Success Account Managers (CSAM’s and CSAM Managers) who are at varying stages of career development, portfolio and program management, cloud service management and technology expertise. This is an exciting role that will help fuel customer in ASEAN, through your leadership with business, customer, and team growth.

This role has direct people management responsibility has overall accountability for their team’s end to end Customer Success planning and delivery to an assigned portfolio of customers, while ensuring close partnership with internal and external stakeholders. Through their team the CSAM Leader is responsible for driving a repeatable and predictable business by leading a team through a coach, model, care framework driving strategic planning and the orchestration of delivery resources to drive strong customer outcomes aligned to their top priorities.

Responsibilities

• Customer Relationship Management – You will lead by example to proactively develop relationships to further Microsoft's customer success goals with key customer, partner, and internal contacts.
• Customer Success leadership – Customer Strategy and Growth – You will drive conversations with customers to demonstrate alignment between customer objectives and the current Microsoft portfolio of work in the customer account.
• You will develop a team culture identifying and sharing Customer insights and opportunities with their with Account and Sales teams to drive new opportunities for growth, consumption and customer success.​
• Customer Success Leadership and Consumption Leadership – You will coach a team to support customer adoption and active usage of Microsoft products and services aligned to outcomes and objectives defined within agreed-upon customer success plans.
• Customer Success Leadership – Delivery and Program Management – You will manage a repeatable and predictable business by coaching a team on program planning and customer-facing program review, managing key stakeholder and executive expectations via delivery of a Customer Success Plan , and prioritization of engagements to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. You will drive operational, consumption and usage excellance using insights to support adoption, change and success for our customers.
• Technical Relevance – You will stay current with industry and Microsoft technical insights through consultation with the Customer Success community, peers, partners, and customer stakeholders.
• You will deliver success through empowerment and accountability by modeling, coaching, and caring as well as attracting and retaining great people.

Qualifications

Required/minimum qualifications

• Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experienceOR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 8+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.

Additional or preferred qualifications

• Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 12+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experienceOR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 15+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
• 7+ years relevant work experience within customer industry.
• 5+ years people management experience.
• 5+ years experience managing a consumption portfolio.
• Project Management Institute (PMI) or equivalent Project Management certification.
• Prosci or equivalent certification.

#MCAPSRegionsASEAN

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.