Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Key Responsibilities

• Customer Interaction: Engage with customers to assess their needs and preferences. Provide personalized recommendations to enhance their experience.
• Sales Growth: Actively contribute to increasing sales by identifying opportunities and promoting products or services to both new and existing customers.
• Team Development: Train and guide staff effectively, enhancing the overall capabilities of the team. Foster a collaborative environment that encourages learning and development.
• Flexible Availability: Be available to work night shifts until midnight, as well as all weekends and public holidays. Flexibility for ad-hoc shifts is also required.
• Customer Base Management: Utilize your existing customer base to drive sales and foster relationships that benefit both the customers and the company.
• Experience: Proven experience in customer service or a related field, with a strong understanding of customer needs and sales techniques.
• Customer Service Skills: Excellent interpersonal skills with the ability to communicate effectively with customers and team members.
• Sales Acumen: Demonstrated ability to achieve sales targets and contribute positively to the company's revenue.
• Training Ability: Experience in training or mentoring staff is preferred, with a passion for developing others.

Job Key Responsibilities：

· Managing the day to day Operations.

· Lead / Manage a team of Consultants and Therapists.

· Motivate and coach staff for better performance

· Maintain and update Customer database.

· Drive Sales into the shop through Marketing Support.

· Promote treatments and packages to Customers.

· Maintain the outlet overall presentation and responsible for the outlet Sales and Revenue

· Lead the Outlet Team in achieving Outlet Sales Target and productivity

· Achieve Personal Sales Target

· Evaluate progress against Sales Target, identify and implement the solutions

· Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff, etc

· Train, mentor and coach outlet staff to develop and maximize their performance

Job Objectives:

• Lead and work with all stafts to ensure that all business run efficiently and effectively
• Execute different business strategies to support company growth
• Oversee employee performance and development
• Evaluate business performance, productivity and competitiveness
• Manage costs, budgets and revenue efficiently

Requirements:

· Personal monthly sales achievement

· Possess Results Driven Attitude

· At least 1 year above relevant working experience, prefer managerial staff specialize in Retail Sales or Service Industry experience.

· Results and service oriented.

· Motivated, Sales driven and dynamic individuals.

· Strong leadership management and interpersonal skills.

· Good communication skills and Positive attitude.

· Willing to work long hours.

· Full time position.

What you'll be doing

• Process claims and billing, handle bill adjustments, and follow up on pending claims
• Manage accounts receivable, update receipts, review AR aging, and perform revenue and bank reconciliations
• Resolve claims system issues, liaise with clinic operations, and ensure system interface accuracy
• Support debt collection, set up service codes, and maintain charging rules
• Prepare reports, audit schedules, and cash flow projections
• Handle daily clinic cash collection
• Assist with ad hoc tasks as needed

What we're looking for

• Diploma in Accounting
• Similar experience in accounting, preferably with healthcare setting
• Internship experience will be considered too

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

Audit Assistant Manager/ Audit Manager | Up to $6000 basic | Central

* Excellent career progression

* Client is an established accounting firm

* Monday – Friday | 9am – 6pm

Responsibilities:

The Audit Manager manages a portfolio of engagements which includes client acceptance, engagement planning, execution and finalization of an audit engagement. He/She is fully accountable for the audit engagement and ensures that the engagement progress against budget and timeline is closely monitored. He/She also serves to develop and maintain long-term client relationships and value-add to the audit firm by identifying new business development opportunities.

The Audit Manager review and provides key technical expertise to ensure the quality of audit work performed is in compliance with professional standards and requirements.

He/She contributes towards continuous improvement in audit methodology and process. He/She will also assume a greater role in professional development activities such as training, staff recruitment and resource planning.

Requirements:

* Min. Bachelor’s Degree or equivalent

* Min. Audit AM/Manager (minimum 4 years experience)

* Advantageous to have experience in handling corporate and individual clients

* Excellent communications & presentation skills

* Ambitious, self-driven, highly motivated & able to work well both individually and in a team

Interested candidates please email your CV addressed to Victor Teoh (R1218406) to [email protected]

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

The Manager/Senior Manager, Internal Audit is responsible for leading the internal audit function to ensure the effectiveness of risk management, control, and governance processes. This role involves developing and executing a comprehensive audit plan, providing strategic insights, and ensuring compliance with regulatory requirements.

Key Responsibilities:

• Audit Planning and Execution:
• Develop and implement a comprehensive internal audit strategy and risk-based internal audit plan.
• Lead and conduct audits to assess the effectiveness of internal controls, risk management, and governance processes and identify areas for improvement.
• Provide strategic recommendations to enhance risk management and governance processes.
• Ensure audits are completed on time and within budget.
• Risk Management:
• Identify and assess areas of significant business risk.
• Provide recommendations to mitigate risks and improve processes.
• Monitor the implementation of audit recommendations.
• Reporting:
• Prepare and present audit reports to senior management and the audit and risk committee.
• Communicate findings and recommendations clearly and concisely.
• Track and report on the status of audit issues and management actions.
• Leadership and Development:
• Lead, mentor, and develop the internal audit team.
• Foster a culture of continuous improvement and professional development.
• Stay updated on industry best practices and regulatory changes.
• Compliance:
• Ensure compliance with internal policies, procedures, and regulatory requirements.
• Coordinate with external auditors and regulatory bodies as needed.

• Chartered Accountant, Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Professional certification such as CIA, CPA, CISA are highly desirable.
• Minimum of 10 years of experience in internal audit, risk management, or related fields, with at least 5 years leading an internal audit and risk assessment function.
• Strong knowledge of auditing standards, risk management, and regulatory requirements.
• Excellent analytical, communication, and leadership skills.
• Ability to work independently and manage multiple priorities.

Key Competencies:

• Strategic thinking and problem-solving skills.
• High ethical standards and integrity.
• Strong interpersonal and communication skills.
• Ability to influence and build relationships with stakeholders at all levels.

Main duties and responsibilities:

• Manage sales activities, address customers' enquiries, sales order processing, initialing of quotations.
• Seek lead contacts from various sources and perform marketing/cold-call.
• Perform support to Sales Admin and Marketing function.
• Site visit / meeting to discuss on delivery requirement.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Follow-up with site visit, order coordination and payment collection.
• Other ad hoc assignment as assigned.

- Lead a team of insolvency professionals in the day-to-day administration of insolvency and corporate restructuring engagements

- Liaise with various stakeholders such as creditors and regulatory bodies relevant to the insolvency engagements

- Support the Liquidator in his investigation into the affairs of wound-up companies and the recovery of assets for distribution

Main duties and responsibilities:

• Manage sales activities, address customers' enquiries, sales order processing, initialing of quotations.
• Seek lead contacts from various sources and perform marketing/cold-call.
• Perform support to Sales Admin and Marketing function.
• Site visit / meeting to discuss on delivery requirement.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Follow-up with site visit, order coordination and payment collection.
• Other ad hoc assignment as assigned.

Key Responsibilities:

• Develop, review, and negotiate contracts for marine construction projects, ensuring compliance with industry standards and regulatory requirements.
• Manage the entire contract lifecycle, including preparation, execution, and close-out, ensuring all contractual obligations are met.
• Provide advice and guidance to project teams and senior management on contractual matters, risk management, and dispute resolution.
• Collaborate with legal, procurement, and finance teams to ensure contractual terms align with project objectives and budgets.
• Monitor contract performance and identify any issues that may affect the timely and successful completion of marine projects.
• Draft and review contractual documents, including tenders, proposals, and variations.
• Ensure that contracts comply with all relevant laws, including marine construction regulations, environmental laws, and safety standards.
• Maintain records of all contractual documentation and correspondence for audit and compliance purposes.
• Resolve disputes and facilitate communication between clients, contractors, and other stakeholders.
• Provide continuous improvement feedback to senior management for optimizing contract processes and mitigating potential risks.

Qualifications:

• Extensive experience in contract management within the marine construction industry.
• In-depth knowledge of marine construction processes, industry standards, and regulatory requirements, particularly contract law and legal principles.
• Proven ability to negotiate and manage complex contracts.
• Strong attention to detail, organizational skills, and ability to work under pressure.
• Excellent communication, presentation, and interpersonal skills.
• Ability to assess risk and implement effective risk management strategies.
• Proficient in contract management software and Microsoft Office Suite.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Join us as General Manager!

Job Duties:

1. Oversee the day to day running of the Restaurant.

2. Oversee the service of the Restaurant.

3. Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.

4. Manage all marketing and advertising activities and/or opportunities for the Restaurant.

5. Oversee the content, design, delivery and quality of all marketing, promotion and publicity materials, programs and services.

6. In charge of cost control ensuring that the monthly cost of sales and operational expenses of the Restaurant, is capped at an acceptable range.

7. Conduct and participate in monthly physical stock take of the Restaurant as well as other location where physical stocks are kept, including but not limited to glassware, plateware and crockery.

8. Ensure orderliness in the Restaurant.1. Ensure team briefings are carried out before each service period.

9. Ensure that no standing bills stays on the system, and account for all voided bills.

10. Take immediate action to deal with all guests’ complaints.

11. Handle emergency and difficult situations.

12. Participate in monthly physical stock take of the Restaurant, including but not limited to plates and utensils.

13. Attend all team briefs as required.

14. Perform miscellaneous job-related duties as assigned.

i) Manage the team of sales and manicurist, and manage the shop operations

ii) Provide professional nail services including manicure and pedicure, nail extension and gel nailservices

iii) Provide eyelash extension and hair extension

iv) Promote products and services, assist the customers for the selection of products and services

Work Place: Near to Bugis MRT

Founded in 2007 and headquartered in Paris, Devialet is celebrated for its innovation in acoustics, industrial design and sound technologies. Our story began with ADH®, a revolutionary patented invention that would forever change high-end amplifiers. A mind-blowing feat, this hybrid technology seamlessly blends digital and analog to produce sound quality unlike anything previously experienced.

Every day, all our teams work tirelessly towards one goal: delivering emotion, exposing the purest sound to as many people as possible, with no distortion, saturation or background noise. Step by step, we have sparked a real technological revolution in the audio world that got in motion thanks to some radical innovations. Since our creation, we have registered 160+ patents.

From Hong Kong and New York to London and Munich, we’re constantly looking for talented women and men who want to support our projects and values.

Ready to join us?

STORE MANAGER

KEY MISSIONS

● Be responsible for leading the retail team to achieve the assigned sales goals for the store and for each individual

● Work closely with the Senior Manager and/or the APAC Trainer to train and motivate the retail team, enhance team morale, and maintain a positive and efficient environment

● Ensure that store merchandising plans are correctly implemented and that the store image is maintained for the brand to be represented professionally

● Assist in understanding and identifying the needs and requirements of existing and potential customers, and share the information with the supervisor in a timely manner

● Contribute to the development of sales and marketing initiatives that will boost sales at the store

● Participate actively in training sessions to acquire the latest knowledge (products and technologies), then conduct in-store training sessions with the retail team

● Compile reports on traffic information, client demographics, commercial pitch efficiency, and processes for optimizing staff presence in the store

● Maintain good inventory control and track sales performance at different points of sales

● Work closely with all departments: Customer Support, HR, Finance, Operations, and Marketing to ensure corporate guidelines and procedures are adhered to within the team at the store

● Accomplish other tasks or achieve other KPIs as assigned by the company

PROFILE

● A minimum of 4-6 years of work experience in luxury retail as sales, with a proven track record of delivering outstanding sales results

● At least 2 years of experience in retail sales management, training experience is a plus

● Highly proficient in English, Mandarin is a plus. Other spoken language proficiency is welcome

● Leadership qualities with high ambitions

● Autonomy, problem-solving abilities, and entrepreneurial drive are essential

● Excellent written/verbal communication and interpersonal skills

● Strong computer skills such as MS Office (Word, Excel, and PowerPoint) and open to learning new software platforms

● Well-spoken, strong presentation and communication skills required

● Training, Workforce Management experience is a plus

● High energy to cope with a versatile and fast-paced environment

● Ability to represent the brand

● Interest or knowledge in Audio, luxury brands, and music would be an advantage

● Availability and flexibility to work (roster-based) to meet the needs of the business

The Revenue Manager leads the revenue strategy for the Worldwide Hotels portfolio, leveraging advanced data analysis, market intelligence, and strategic planning. This role drives revenue growth by optimizing pricing, inventory, and distribution strategies across all channels.

KEY KPI’s

• KPI 1: Lead the identification and resolution of revenue challenges affecting the RevPAR Index for the Worldwide Hotel portfolio, ensuring strategies are promptly adjusted.
• KPI 2: Provides reports and market intelligence through close monitoring of competitors performance, strategies and pricing structures to Revenue Leadership to assist in creating detailed forecasts on a daily, weekly and monthly basis.
• KPI 3: Analyse and optimise distribution channel performance to maximize revenue opportunities, ensuring full optimisation for Direct channels, GDS, OTAs, and other key channels.

SPECIFIC DUTIES & RESPONSIBILITIES

Revenue Analysis & Data Management

• Maximize revenue potential and ensure proactive and accurate maintenance and management of all systems including but not limit to Opera Cloud, Channel Manager, Revenue Management System
• Lead the WWH Revenue team in preparing necessary documents, reports, and presentation for departmental, weekly revenue meeting, monthly reporting and quarterly review.
• Ensure that all necessary reports are maintained and systematically analysed, including but not limited to: STR, Market Segment Analysis, Source Contribution, Internet Production, Pickup and Pace by Segment, Ancillary Fees Contribution and Room Type Statistics.
• Compiles information, analyses and monitors actual sales against projected sales. Extracts and analyses data to draw viable/actionable business conclusions.
• Generate detailed reports and presentations, providing actionable recommendations that align with the overall revenue strategy.
• Drive revenue initiatives across the organization, mentor junior associate, and lead cross-functional teams to execute revenue strategies.
• Challenge existing processes and systems, seeking innovative solutions to drive revenue, enhance value, and improve operational efficiency.
• Manage escalations for technical issues related to reservations, revenue management systems, and property management systems, coordinating with support teams for resolution.

Job Requirement

• Degree in Hospitality, Business, or a related field from a recognized institution with 4-5 years of progressive experience in revenue management within the hotel industry.
• Extensive knowledge of revenue management systems and distribution tools such as Opera Cloud, RMS, and advanced BI tools. Proficiency in Excel, PowerPoint, and data analysis tools.
• Demonstrated expertise in strategic planning, data analysis, and problem-solving. Ability to translate complex data into actionable business strategies.
• Strong leadership skills with the ability to guide teams, communicate effectively, and drive results across departments. High levels of flexibility and a proactive approach to identifying and implementing revenue-generating opportunities.
• Strong team playing skills and act with utmost integrity.

Job Description

• Lead the bartender team in smooth operation of bar.
• Ensure bar operations standards are adhered to.
• Ensure the highest quality of beverages served.
• Recognise the regular guests and highlight to the Restaurant Manager about the particular guest’s preferences.
• Ensure guests’ requests are not delayed.
• Record and report all guests’ complaints to the Restaurant Manager immediately.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Assisting the Restaurant Manager in implementing and developing of training programs.
• Attend all team briefs as required.
• Perform miscellaneous job-related duties as assigned.

Responsibilities:

• Support Front Office Manager to supervise and coordinate front office operations
• Manage service recovery for escalated guests’ concerns and feedback
• Manage team’s service performance in response to guests’ needs and requests to ensure guest satisfaction
• Collaborate with various departments on guests’ special requirements and requests
• Monitor front office operations to ensure adherence to organizational standards and procedures
• Monitor room inventory levels and reconcile discrepancies
• Manage staff performance to achieve departmental goals
• Provide coaching and guidance to improve staff work performance
• Manage emergency situations
• Record and report all unusual events to the Management
• Other ad-hoc duties and responsibilities as and when assigned

Requirement:

• At least Diploma in Hospitality Management or equivalent
• Min. 2 years of working experience as Duty Manager
• Able to perform rotating shifts, including weekend and public holidays
• Team player with positive work attitude
• Passionate to serve and go the extra mile for guests
• Possess excellent communication, interpersonal and leadership skills
• Able to make sound decision and solve problems effectively
• Able to work under pressure

sales manager

Responsible for achieving studio's sales target

Overseeing the staff's performance and duties

Producing and enforcing studio policies

Manage studio promotions and events

Develop and maintain relationships with new and existing customers

Completing or delegating administrative duties

Effectively managing studio's schedule

Maintain high levels of customer care and provide good after sales customer services

Experience in the similar industry preferred

Working hours:-

Normal Retail Hours (including weekends)

Salary : $4500-$8000

Area: Central/North

Do you thrive on transforming project visions into reality through BIM? Can you lead and mentor a team to deliver exceptional design solutions? And are you adept at navigating complex projects from inception to completion? Then, join us in shaping the future of Southeast Asia's infrastructure.

Create the solutions that will enable a better tomorrow

To deliver world-class BIM solutions for complex transportation and energy projects across Southeast Asia, we are looking for a BIM Manager to join our team. We are a dynamic team of BIM experts working alongside our clients on some of Singapore's most complex and impactful infrastructure projects. We are thrilled to have contributed to LTA and MRT Projects in Singapore.

Your key responsibilities will be to:

· Coordinate and manage BIM execution across projects, involving internal and external parties and both local and international BIM teams.

· Develop and implement BIM Execution Plans and quality assurance plans, continuously improving protocols for model management and maintaining a BIM data archive.

· Lead BIM implementation, including modeling workflows, BIM use, methodologies, and standards, while reviewing project models and workflows.

· Manage BIM processes, implementation, best practices, and techniques, ensuring timely delivery and consistency of project deliverables.

· Oversee the exchange and coordination of BIM models with all project stakeholders and monitor design progress against planned schedules.

· Participate in and support projects during external meetings, ensuring effective communication and coordination.

· Routinely run information system scans to maintain model data security, collect incoming models, and manage their submission and exchange.

Your skills. Our team. Together, we design the future.
The first step to success in this role is that you are eager to collaborate with the people around you, whether they are colleagues, partners or customers. Developing ties with others is something you do by acting respectfully and delivering on your promises. And you never get set in your ways but keep exploring new insights and ways to improve.

On top of that, you will have:

· Degree/Diploma in Architecture, Structural, Mechanical, or Specialist Diploma in Building Information Modelling (BIM). BIM certificate including related courses obtained.

· Minimum 10 years of experience in construction, design, drafting, BIM modelling, BIM model management, and/or coordination (services), with specific experience in BIM modelling coordination, collaboration, model review, and quantity take-off.

· Proficient in using BIM software such as AutoCAD, MicroStation, and Revit, as well as BIM review tools like Navigator, Navisworks Manage, and Solibri Model Checker.

· Well-versed in the local BIM e-submission process, requirements, and guidelines, with a good understanding of the Singapore Construction Industry regulations and the latest version of Singapore BIM Guidelines.

· Experience with LTA MRT projects and completed at least one full project cycle from the design to construction phase.

· Trained in BIM Modelling and BIM Management, with familiarity in working shared spaces like ACC.

· Ability to manage file sharing and maintain data security protocols effectively.

A place to work and so much more
At COWI, we work together with our customers to shape a sustainable and liveable world. We do it by applying our knowledge and curiosity – and sometimes even our courage – to create the solutions the world needs today to enable a better tomorrow. That is why we say no to fossil-based projects and aspire to have 100% of our revenue come from activities that move our customers towards sustainability.

We value differences and development and cultivate an environment of belonging and having fun because that is what brings out the best in you, at work and at home.

With offices primarily located in the Nordic region, the UK, North America and India, we are currently more than 8,000 people who bring their expertise in engineering, architecture, energy and environment into play.

Got more questions?
If you have any unanswered questions about the role or what we have to offer, please reach out to Talent Acquisition Specialist Priyanka at [email protected].

Get to know us even better at our website, www.cowi.com, where you can learn more about our projects, our strategy, what we want to achieve and what life is like at COWI.

Before you apply

All you need to include in your application is your CV – no photo or application letter. At an interview, you can tell us everything we need to know about why you’re interested in joining COWI. As for the photo, we prefer to form our first impression in person rather than from a picture.

Equal opportunity employer

COWI provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, COWI complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Objectives of this role

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments

Responsibilities

• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Required skills and qualifications

• Two or more years of proven success in an operations management role
• Strong skills in budget development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in operations management, business administration, or related field
• Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll
• Strong IT skills, including database development
• Multiple years of financial and account reporting experience
• Ability to communicate in more than one language

• Team Leadership: Supervise and lead a team, ensuring that tasks and responsibilities are completed efficiently.
• Task Assignment: Assign duties and set priorities for team members based on their skills and the organization's needs.
• Performance Monitoring: Monitor the performance of employees and provide regular feedback on their work.
• Training and Development: Identify skill gaps and provide or arrange for training and development opportunities for staff.
• Conflict Resolution: Address and resolve conflicts or issues that arise among team members to maintain a productive work environment.
• Goal Setting: Set individual and team goals that align with the organization's objectives and monitor progress.
• Quality Control: Ensure that work is performed to the required quality standards and take corrective action when necessary.

Benefits:

• 0-20% performance related pay (PRP) per month

• 2% medical pay per month

• Greet customers, answer inquiries and schedule appointments

• Communicate with pet groomers, shop assistants, and drivers to ensure smooth operation of services.

• Manage store inventory, ensuring that stock levels and types match actual inventory, and restocking when necessary.

• Responsible for payment collection, ensuring customer fees are collected accurately.

• In charge of the store's marketing and promotional activities

• Submit various operational reports at the beginning of each month, including sales, customer feedback, inventory, and employee performance.

• During working hours, take care of the dogs, ensuring their safety, cleanliness, and comfort.

• Any other a-hoc duties as required

Job Requirement:

• Strong communication skills

• Able to multitask

• Candidates with experience as store manager in retail sales, customer service, or working in a pet shop will have an advantage.

• 6 Days Work Week

Maxhunt Resource Pte Ltd | EA Licence: 22C1322
Loh Wing Sheng | Registration No: R22110239

Duties:

Responsible in running the operations of the café. Responsible for opening and closing of café. Lead the entire F&B team, Establish targets, KPI’s, schedules, policies and procedures. Coaching and training of service staff. Maintain high level of service standard and cleanliness of café. Comply with all health and safety regulations. Building strong rapport with guests. Handle guest feedback/complaints. Handling of staff roster and schedule.

Job Requirement

1. Min 2 year of relevant experience in supervisory role in F&B environment
2. Preserve excellent levels of internal and external customer service
3. Identify customers needs and respond proactively to all of their concerns
4. Good F&B and POS knowledge, able to use MS office
5. A hands-on person in delivering F&B services
6. Creative and positive working attitude
7. Work with passion, zest, energy and professionalism

- arrange monthly events and coordinate stage performances

- arrange for training and briefing with the performing artistes

- conduct and host stage events daily

- roster the performing artistes daily performances

- plan and stage for special events

- conduct dance routines with the artistes

- ensure all performing artistes attend daily trainings

HR Manager Responsibilities:

• Consistently recruiting excellent staff.
• Maintaining a smooth onboarding process.
• Training, counseling, and coaching our staff.
• Resolving conflicts through positive and professional mediation.
• Carrying out necessary administrative duties.
• Conducting performance and wage reviews.
• Developing clear policies and ensuring policy awareness.
• Creating clear and concise reports.
• Giving helpful and engaging presentations.
• Maintaining and reporting on workplace health and safety compliance.
• Handling workplace investigations, disciplinary, and termination procedures.
• Maintaining employee and workplace privacy.
• Leading a team of junior human resource managers.

HR Manager Requirements:

• Bachelor’s degree in human resources management or equivalent.
• Experience in human resources or related field.
• Ability to build and maintain positive relationships with colleagues.
• Experience in educating and coaching staff.
• Experience in conflict resolution, disciplinary processes, and workplace investigations.
• Experience in following and maintaining workplace privacy.
• Ability to give presentations.
• Knowledge of relevant health and safety laws.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.