Ensure Compliance With Singapore And HQ Regulators’ AML/CFT Requirements

• Carry out AML/CFT transaction monitoring and investigate alerts in a timely manner;
• Resolve or escalate the alerts, where appropriate
• Ensure proper documentation on the handling of alerts
• File suspicious transaction reports, if necessary, to the relevant authorities within the stipulated timeline

AML Transaction Monitoring

• To review and investigate system-generated or any alerts, to determine the next course of action
• Conduct further investigations, if necessary, by engaging relevant stakeholders to obtain the required information to ensure proper closure
• To close the alerts promptly and maintain proper documentation on the rationale of the closure
• To assist team lead in carrying out any necessary reporting to management as well as other stakeholders
• To file STRs to the relevant authorities and attend to any follow-up requests from the relevant authorities to ensure proper handling and closure
• To maintain the register of STRs filed/not filed

Other function(s)

• To liaise with the relevant stakeholders in handling Production Orders issued by the authorities
• Work with other AML members to maintain the AML/CFT transaction monitoring system and conduct testing when required
• Perform any task or participate in projects as required by the Team Lead or Head of Department

Work closely, and support other teams within the Compliance space

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.   

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.  

Manager Customer Relationship Management
Porsche Singapore Pte. Ltd. (Retail)

Porsche Singapore is seeking an experienced Manager Customer Relationship Management (CRM) to lead the CRM and the in-house Customer Interaction Centre. This role is responsible for governing the customer experience journey through strategic planning, market research, and data-driven insights. The successful candidate will drive customer excitement, satisfaction, and brand loyalty to achieve and exceed KPIs.

• Manage, lead, motivate and empower the Customer Relationship Management Team within the Marketing department
• Manage and lead the in-house Customer Interaction Centre to strengthen luxury positioning and create customer excitement across virtual touchpoints (online chat, social media, inbound and outbound calls, and emails), including handling VVIPs and escalated cases.
• Plan and execute initiatives to drive customer excitement, satisfaction, and brand loyalty through exceptional experiences across all digital and physical touchpoints, ensuring seamless channel integration and a consistently unique brand experience for customers, prospects, and fans, with a focus on achieving and exceeding KPIs.
• Govern the customer experience journey across all channels in alignment with brand positioning, including defining and documenting the journey from prospecting to post-purchase, creating detailed contact plans, leading innovative enhancements to customer touchpoints, and partnering closely with Sales, Aftersales, and Importer teams to ensure a seamless experience and foster long-lasting relationships while increasing customer lifetime value.
• Oversee the Sales Funnel Management by pre-qualifying leads in close collaboration with Sales team and maintaining the CRM system with lead, customer, and vehicle data
• Ensure that all customer information and data are fed into the CRM system, enrich it with market research data (e.g. customer satisfaction survey, market studies) and provide data driven customer insights and recommendations to relevant stakeholders across the organisation
• Conduct data analysis to identify gaps in the customer journey and opportunities for innovation and customer excitement, and create programmes by applying the insights gained into actionable and measurable steps

• Bachelor’s degree in business, marketing or communications, or a related field. 
• 5 to 8 years of relevant experience, preferably in the Automotive, Airlines or Luxury industry. 
• Proficient in MS Office and CRM Systems (e.g. SAP, Salesforce) 
• A team player with excellent leadership, people management, communication, negotiation, and interpersonal skills, capable of interacting effectively with stakeholders while inspiring and motivating team members. 
• Ability to excel in a fast-paced, dynamic environment with a strong commitment to delivering an exceptional customer experience. 
• Strong analytical and problem-solving skills, with the ability to assess situations, make informed decisions, and implement effective measures. 
• Deep understanding of customer journey trends, the luxury market, and customer expectations. 
• Self-driven with a proactive learning attitude. 

RESPONSBILITIES:

• Develop strategic business plan for regional Calculators/Label Printers business aligned with Japan HQ directives and ensure that the Company’s sales and profitability objectives are met.
• Work closely with local and regional country sales managers and monitor the progress to ensure that plans are properly executed.
• Set key business performance indicators for sales team and business partners.
• Analyst market conditions and explore new business partnering opportunities to grow the Calculators/Label Printers business in ASEAN region.
• Liaise closely with HQ and local sales teams to prepare annual sales and budget plan, review and revise monthly sales forecast where necessary, monitor budget utilisation.
• Revise and take corrective actions to adjust or close gaps between plan and actual results in accordance to changes in market conditions or trends.
• Negotiate with business partners on business plans, targets and budget allocation.
• Work with local sales teams and business partners to create sales and marketing initiatives to meet sales targets.
• Prepare and summarise regional performance monthly reports and report to local Management and Japan HQs.
• Keep abreast of market development and consumer preferences and collate feedback to submit to Japan Headquarters for R&D purposes.
• Disseminate information from Japan Headquarters to regional offices and ensure consistency in communication and execution.
• Proceed marketing activities related to mathematics education through collaboration with advisers located in Japan
• Translation of English reports to Japanese version for management reporting purposes.

REQUIREMENTS

• Minimum Degree in Business Administration or related fields.
• At least 10-15 years of relevant work experiences in Japanese MNCs
• Strong leadership and communication skills, effective business advisor to Management.
• Good business acumen and related sales management experience in FMCG Electronics products.
• Strong planning and project management skills.
• Proficient in Japanese language (JLPT N1) to read, write and converse fluently in both Japanese and English when liaising and reporting between Japanese HQ and its overseas subsidiaries on day to day basis.

• Engage, build and maintain strong relationships with founders in our portfolio companies, industry experts, and other stakeholders in the Web3 ecosystem, to build key relationships and influence 

• Oversee and manage a diverse portfolio of hundreds of crypto investments (including digital assets and equities) by collaborating with the investment team, ensuring optimal performance and alignment with the firm’s strategic objectives 

• Evaluate the performance of portfolio companies, providing regular updates and reports to senior management 

• Monitor market trends to conduct market analysis and risk assessment from time to time 

• Supporting the business across a broad scope of corporate matters, including corporate restructuring, divestments, reporting requirements (as required) and other transactional initiatives by portfolio companies

As a Cloud Project Manager, you will be working on cloud operations in the delivery team. You will execute daily cloud operations as well as cloud implementations in technical customer engagements including basic operations and administration, specific implementation projects and/or pilots in Cloud.

The Cloud Project Manager should have experience in delivery roles and success in implementation discussions, hands-on experience with good client handling skills and good team player within the team. You should also be able to provide solutions and technical expertise to fellow team members and in client accounts.

What will you do?

• Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure
• Ensure all configuration conforms to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications
• Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations will be advantageous
• Ability to codify or maintain cloud systems in an automated fashion using tools like Ansible, CloudFormation, Terraform etc with proper documentation will be advantageous
• Participate in Cloud Migrations for VMs using tools like CloudEndure, Azure Migrate with more than 20 VMs migration or Databases would be preferred
• Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment
• Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the cloud space
• Ability to resolve issues with proper resolution/documentation technically and SLAs is required for this role.

Job Description & Requirements

• Training and management of floor staff
• Managing of reservations and event planning
• Ensure impeccable hygiene standard in front of house area
• Ensure the accountability of the beverage
• Ensure the sales margin and cost
• Work with Sous Chef in regards to managing of the restaurant

Intuition is a leading international provider of knowledge services to a broad range of markets including financial markets, life science, and public sector and health. By combining an intimate knowledge of these sectors with in-depth educational expertise, Intuition provides a full spectrum of products, services and technologies to support clients’ knowledge and training requirements.

We are looking for a high-performing Sales Executive to play a pivotal role in driving revenue growth and executing specific and targeted sales strategies for Intuition’s Financial Markets business in Asia-Pacific, with a focus on business in Hong Kong, China, and Singapore. Based in Singapore and reporting to the EVP APAC, the Sales Executive will be responsible for identifying new sales opportunities within the region, growing strategic relationships, and utilizing commercial acumen to define and maximize opportunities. The successful candidate will work on an office-centric hybrid schedule and will cover the full range of deliverables including market research, consulting with clients, solution selling, and working with both internal and external partners to ensure success.

The ideal candidate will have strong sales credentials with a proven track record of individual success in dynamic sales environments. They will be a highly driven self-starter with an aptitude for innovation and the ability to operate in a fast-paced environment. Excellent client-facing and communication skills are essential. This role would suit someone with international experience having worked, studied, or lived outside of Singapore.

What You’ll Be Doing:

• Executing specific sales campaigns by prospecting, qualifying, and closing sales opportunities. These are focussed on our blended learning solutions of e learning, classroom and edtech products.
• Delivering compelling sales presentations and demonstrations to prospects, highlighting the benefits and features of our various solutions.
• Developing inside wallets from our existing client base, based on the specific sales campaigns.
• Prospecting and identifying new sales opportunities in our vertical markets.
• Developing channel and influencer channels for learning solutions.
• Generating new business and meeting sales targets.
• Leveraging industry contacts to drive business development initiatives and enhance the company’s presence in APAC.
• Evaluating competition, analysing the market, and thinking laterally to target opportunities for growth in APAC whilst staying informed about industry trends, competitors and market conditions.
• Liaising with senior management to define opportunities and optimize solutions. This role requires a close working relationship with the VP and EVP, offering excellent career progression.
• Utilizing commercial acumen to define and maximize opportunities.
• Attendance of networking events, conferences, and travel to clients where necessary.

Requirements:

• A Bachelor’s degree or equivalent and a minimum of 5 years’ experience in a similar role in e-learning, classroom, and/or custom sales, embedded within learning solutions.
• A track record of consistently meeting and exceeding personal sales targets in a B2B environment.
• Fluency in English and Mandarin.
• Be a hunter, door-opener and cold caller.
• Strong negotiation skills and the ability to close deals effectively.
• Proven experience in sales, ideally in solution selling to the financial markets or the sustainable finance sector.
• Exceptional personal drive and an interest in developing and pushing boundaries to introduce products and services to our clients to build revenue.
• Ability to work independently to meet and exceed targets, with a strong history of achieving and surpassing individual sales objectives.
• Excellent communication skills (written and oral), organizational skills, and attention to detail.
• Proven success in building cross-functional and external relationships to drive sales outcomes.
• Ability to manage and work on multiple projects simultaneously, at a fast pace and to tight deadlines.
• Exceptional analytical skills, including the ability to produce and analyse reports to draw conclusions and make recommendations.
• Experience of working in China and Hong Kong is a distinct advantage.

Intuition is an Equal Opportunities Employer

Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

We are looking for a dedicated and results-driven E-commerce Manager to join our fast growing team. The ideal candidate will be responsible for developing and executing strategies to drive online sales and improve the overall performance of the company's e-commerce platform. This role involves managing the day-to-day operations of the e-commerce site, optimizing user experience, and implementing marketing strategies to increase traffic, conversion rates, and revenue. The E-Commerce Manager will work closely with other departments to ensure a seamless and effective online shopping experience.

You will also be responsible for:

• E-Commerce Strategy and Execution:
  - Develop and implement e-commerce strategies to achieve sales targets and business objectives.
  - Manage the overall performance of the e-commerce platform, including website functionality, user experience, and product presentation.
  - Analyze and report on e-commerce metrics, including traffic, conversion rates, average order value, and customer retention.
• Website Management:
  - Oversee the day-to-day operations of the e-commerce website, ensuring smooth functionality and an optimal user experience.
  - Coordinate with IT and development teams to resolve technical issues and implement website enhancements.
  - Manage website content, including product listings, images, descriptions, and promotions.
• Digital Marketing and Promotion:
  - Develop and execute digital marketing campaigns to drive traffic and sales, including email marketing, paid search, social media, and display advertising.
  - Optimize campaigns based on performance data and industry best practices.
  - Collaborate with the marketing team to create and implement promotional strategies, including discounts, sales events, and special offers.
• Customer Experience and Engagement:
  - Enhance the online shopping experience by implementing strategies to improve website usability, navigation, and customer service.
  - Monitor customer feedback and reviews, addressing any issues or concerns promptly.
  - Develop strategies to increase customer engagement and loyalty, including personalized recommendations and targeted marketing.
• Analytics and Reporting:
  - Track and analyze key performance indicators (KPIs) to assess the effectiveness of e-commerce strategies and identify areas for improvement.
  - Prepare regular reports on e-commerce performance, including sales metrics, traffic sources, and customer behavior.
  - Use data-driven insights to make informed decisions and optimize e-commerce initiatives.
• Vendor and Inventory Management:
  - Collaborate with vendors and suppliers to ensure timely and accurate product availability and fulfillment.
  - Manage inventory levels and product assortment to meet customer demand and minimize stockouts or overstock situations.
  - Coordinate with the logistics team to ensure efficient order processing and delivery.
• Budget and Financial Management:
  - Develop and manage the e-commerce budget, including advertising spend, technology investments, and other operational costs.
  - Monitor financial performance, including sales, profit margins, and return on investment (ROI) for e-commerce initiatives.
  - Implement cost-effective strategies to achieve financial goals while maximizing revenue.
• Innovation and Trends:
  - Stay up-to-date with e-commerce trends, technologies, and best practices to drive innovation and maintain a competitive edge.
  - Identify opportunities for new technologies, tools, or strategies to enhance e-commerce operations and performance.
  - Implement and test new features or functionalities to improve the online shopping experience.

We would want to speak with you if you are / have –

• Bachelor’s degree in E-Commerce, Marketing, Business Administration, or a related field. Advanced degree or certification in e-commerce or digital marketing is a plus.
• 3-5 years of experience in e-commerce management or a related role, with a proven track record of driving online sales and optimizing e-commerce platforms.
• Strong understanding of e-commerce platforms, digital marketing strategies, and web analytics tools (e.g., Google Analytics, SEMrush).
• Excellent analytical skills with the ability to interpret data and make data-driven decisions.
• Strong project management skills with the ability to manage multiple tasks and priorities effectively.
• Proficiency in e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and content management systems (CMS).
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

It would be great if you have:

• Experience with A/B testing and conversion rate optimization (CRO) techniques.
• Familiarity with SEO, PPC, and social media advertising.
• Knowledge of UX/UI design principles and website optimization.

Headquartered in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align with your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team – [email protected].

Responsibilities:

• Develops Strategic Sales Plans: Leads business development initiatives, driving market expansion, sales growth, and profitability.
• Executive Client and Partnership Management: Manages high-level relationships with key clients, suppliers, and partners to enhance business opportunities.
• Optimizes Sales Performance: Analyzes and improves existing sales efforts, ensuring efficiency and alignment with company goals.
• Leads Cross-Functional Teams: Collaborates with marketing, customer service, and client relationship teams to execute integrated sales strategies.
• Identifies Market Opportunities: Conducts market research to identify emerging trends, new markets, and opportunities for product or service expansion.
• Drives Strategic Partnerships: Develops and negotiates partnerships that strengthen the company’s market presence and offerings.
• Shapes Long-Term Business Strategy: Contributes to the company’s vision and develops long-term plans to achieve sustained growth.
• Brand and Market Representation: Represents the company at industry events, presentations, and client engagements to promote brand visibility.
• Leads RFP Strategy: Oversees the response to high-value RFPs, ensuring strategic alignment and competitiveness.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 5-10 years of experience in Sales or Business Development within the Robotic/Automation Machinery Manufacturing sector, including 3-5 years in a supervisory or management position.
• Strong skills in managing client and partner relationships.
• Proven ability to lead, manage, and mentor teams effectively.
• Expertise in developing and executing strategic plans.
• In-depth understanding of relevant products and sectors.
• Strong financial and business insight to drive decisions.
• Excellent presentation and communication skills, capable of explaining products and services clearly to a wide range of audiences, including prospective customers, partners, vendors, and media.
• Effective organizational skills to manage multiple priorities and tasks.
• Strong negotiation abilities.
• Familiarity with relevant technologies and platforms in your field.
• Ability to conduct research and analyze data to support business decisions.
• Strong customer service orientation and interpersonal skills.
• Ability to think strategically and focus on long-term goals.
• Experience in generating and managing leads.

Objectives of the Position

Responsible for overseeing day-to-day operational product management within the product portfolio. Ensure operational excellence is achieved within the assigned business area, closing gaps between business management and functional units.

Main Tasks

Operational Excellence - day to day

• Accountable for company standards in organization and product compliance.
• Training for key stakeholders on standards, formulations, packaging.
• Active portfolio management to reduce formulation complexity & managing the rationalization of the segment product according to the strategy.
• Continuous value optimization striving efficiency and cost optimization in existing operations processes
• Defining and coordinating business models and packaging concepts for products in the respective segment portfolio.

Product Launch Excellence - Operational Readiness Manager for all launches

• Launch coordination across several functions such as: master data, supply chain, packaging and labeling, regulatory, quality assurance and product launch related operations.
• Definition and supply coordination of the product and packaging.
• Know how transfer across the regions, lead the Product Launch processes.
• Accountable for on-time product launches.

Master data Manager for Segment products from all involved regional manufacturing sites

• Accountable for the appropriate Master Data set-up and Consistency through all documents.
• Manages the overall operations launch process and provides process technology support for formulated products manufactured in-house and in contract manufacturing facilities.
• Overall management and ownership of the Operations Launch Process (ORT) .
• Supports site selection and startup of new products.
• Technology resource for startup operations and troubleshooting for assigned products.

Requirements

• Bachelor degree of Engineering, Scientific Discipline or other related field.
• Minimum 5 years of experience in a manufacturing setting, logistic or other related filed.
• Understanding of Marketing/Sales concepts and strategy
• Project Management in interdisciplinary and international teams
• Experience with ERP and/or SAP Software Systems
• Critical and strategic thinking skills. Str technical and interpersonal skills

A Stage Manager supports and organises all the different teams involved in the day-to-day running of a theatre production from rehearsals right through to performances and then post-show. They liaise and communicate with the full company and organise each team to ensure the smooth running of a production.

• Create and set up rehearsal schedules
• Managing furniture and props
• Arrange costume and wig fittings
• Liaise with all theatre departments and collate information
• Create a prompt script compiled with notes on Actors’ cues and requirements for props, lighting and sound
• Make alterations to the set and props between scene changes
• Cue the lighting and Sound Technicians
• Manage the backstage and onstage area during performances
• Call Actors for rehearsals and performances
• Maintain props, furniture and set during the run

Sales and Stock Management

1. Ensure appropriate stock levels at subsidiary, internal and external retail network.
2. Ensure adequate and timely product deliveries.
3. Fully utilize the available market stock to maximize fluidity and revenues.
4. Monitor deliveries and communicate with headquarters to ensure proper product supply.
5. Consolidate and coordinate requests on delivery of all boutiques/wholesale to HQ.
6. Monitor stock health in internal and external retail locations.
7. Work with boutique managers to plan and execute allocation, achieve quantitative and qualitative goals, and ensure that client requests are adequately addressed and fulfilled.
8. Work in close cooperation with the distribution network in order to develop strong relationships with partners.
9. Advise, guide, control and report the operations of retailers, their business development and results. Intervene and follow-up on key issues, prospects and motivate retailers in order to secure their adhesion to the brand and its corporate values and to ensure their business growth and continuous profitability.
10. Ensure that sell-in and sell-out objectives are met at all times.
11. Manage the efficiency of the logistics and warehouse coordination
12. Help to prepare yearly budgets, latest estimates and ad-hoc reporting and statistics.
13. Ensure that the sales and revenue of the brand is maximized at all times.
14. Monitor staff purchase and staff loan.

 ​​Sales & Distribution Reporting

1. Prepare timely and accurate analysis and reports on sales, distribution and product, according to the management’s requirements.
2. Prepare information and presentations for internal and external meetings for the management.
3. Regularly assess the market situation, developments and trends.
4. Provide regular market reports to the management (incl. sell-in and sell-out figures).
5. Update distribution network information on the Internet and Sugar database at all times.

Administration & Others

1. Corporate compliance: follow the rules of corporate compliance defined by the company strictly and at all times.
2. Attend and participate to sales meetings, product seminars, trade shows and other meetings as reasonably instructed by the management.
3. Keep a presentable and self-motivated attitude at all times.

Summary:

This position is responsible for directing, monitoring, and supervising the day-to-day activities of all sections within the Front Office and other operational departments of the Hotel, including the business center. The Duty Manager ensures smooth operations and customer service satisfaction in line with the established standards and policies of the Hotel.

Responsibilities:

1. Responsible for ensuring the proper, efficient, and profitable functioning of the Hotel.

2. Supervise sections in the Front Office, including reception, cashier, telephone, reservation, and baggage services. Monitor staff members’ conduct and job performance and to project a positive corporate image to guests.

3. Provide prompt, courteous, and efficient service to guests and handle guest complaints with tact and diplomacy. Assist in guest check-ins and check-outs.

4. Assist in inspecting rooms assigned to VIPs before their arrival, escort VIPs to their rooms and ensure complimentary amenities are provided. Inform relevant departments about VIPs’ arrival.

5. Check the Logbook for messages and follow up actions at the beginning of each shift. Issue keys to authorized personnel only and initiate correspondence regarding enquiries, reservations, and complaints. Monitor housekeeping discrepancy reports and take corrective actions when necessary.

6. Handle security-related matters, such as directing guests reporting incidents or theft and addressing guest conduct issues with the Security Department.

7. Maintain the cash float amount according to expected occupancy. Authorize rate and room changes, paid outs, cash advances, and acceptance of cheques following procedures and credit policies.

8. Take charge of training all reception staff members, include planning, organizing and conducting on-the-job training.

9. Conduct spot checks on outlets in the absence of the Outlet Manager.

10. Monitor room inventory closely to maximize room utilization and generate higher revenue. Collaborate with Sales to optimize revenue and occupancy from group allotments.

11. Take on the responsibility of evacuating staff members and guests during a fire in the absence of the Safety & Fire Manager. Attend CERT training as required by law and regulations.

Requirements:

1. Minimum a Diploma holder with at least 5 years’ experience in a similar capacity.

2. Demonstrated strong business acumen, effective leadership skills, and a proven track record of driving results with teams

Like all managers, the senior manager is responsible for planning and directing the work of a group of individuals. They monitor their work and takes corrective actions when necessary.

Senior managers might guide workers directly or they might direct several supervisors, who in turn directly manage the workers. The senior manager often supervises the largest or most important group or groups in a company.

Core responsibilities of the senior manager include:

• Providing guidance to direct reports, typically comprising first-line managers and supervisors
• Ensuring clarity around priorities and goals for the entire functional area
• Approving requests for investment to a certain level of authority
• Managing overall financial budgeting for her function
• Approving hiring and firing requests within her group
• Guiding the talent identification and development processes for a group or function
• Working across functions with peers in other groups to ensure collaboration for shared goals
• Interacting with senior management for reporting
• Working with senior management and other peers for strategy development and execution planning
• Communicating financial and goal results and key performance indicators to direct reports
• Facilitating goal-level creation for the broader function and working with managers to ensure the goals cascade to all workers

The Case Manager provides leadership and oversees the COMIT team to ensure service delivery is in accordance to the intended programme objectives and care model for COMIT programme as outlined under the terms & conditions of the Letter of Award/Addendum.

They maintain an overview of the service planning and implementation of the COMIT programme. The Case Manager will work closely and provide guidance to the COMIT team to achieve the COMIT goals of timely assessment, provision of intervention and support eg. psychoeducation, case management and counselling, as well as caregiver support and training.

In addition, the Case Manager will also establish and/or maintain networking with other community partners or agencies, for purpose of collaboration and to facilitate co-management of cases.

This candidate will be one of the key members driving the COMIT project.

Programme Development and Implementation

• Plan, implement and monitor the outreach, care process, referral and follow-up workflow.
• Provide case supervision to the team to provide intervention and support, in alignment with the overall COMIT programme objectives, adhering to the relevant ethical and legal guidelines.
• Responsible for establishing the network with other stakeholders like community partners and/or related agencies to build collaborative partnerships and better facilitate care and support for clients and caregivers.
• Establish and review work and communications workflow including identification, referral and escalation work processes as well as the development/update of the COMIT service manual.

Administration and Staff Development

• In charge of the analysis and review of the collated data, and monitoring of the team’s progress and performance.
• Ensure programme data and documents are kept and maintained, in accordance to the COMIT programme requirement, as well as the prevailing personal data protection and security guidelines.
• Oversee the training and professional development of the COMIT staff team with relevant competencies to provide the appropriate care and support for clients and caregivers, aligning to the intended care model of COMIT. This includes ensuring all new/existing staffs are clear on their job scope and responsibilities.
• Ensure that the team practices are in adherence to the prevailing organisational, ethical, safety and legal requirements, where relevant.

Other Duties

• Participate in relevant meetings with key stakeholders including AIC to share key learning points where required.

• Open to a 6-month contractual role
• Recognized Masters degree/ Bachelor's degree in Psychology, Counselling or Social work.
• Has at least 5 years of working experience with case management, preferably in the social service sector.
• Team player with good interpersonal, oral and written communication skills.
• Preferably with supervisory experience, able to provide case supervision to the team to provide intervention and support through the project.
• Work experience in the COMIT/CREST or social service sectors would be an advantage.

Marketing executives develop and oversee marketing campaigns to promote products and services. The role of a marketing executive can encompass creative, analytical, digital, commercial and administrative responsibilities. The details of the role will vary depending on the type and size of employer, as well as the industry. Executives are likely to work closely with other employees in areas such as advertising, market research, production, sales and distribution.

Job Objectives

The Operations Manager is responsible for overseeing the day-to-day operations of the Club, ensuring efficiency, productivity, and profitability. This role involves managing staff, optimizing processes, and implementing strategies to improve operational performance. The Operations Manager works closely with Director of Food and Beverage to align operational activities with the Club’s goals and objectives. Deputized the duty of the Director of Food and Beverage in his absence.

Job Descriptions

Operational Management:

• Oversee and manage the daily operations of the Club, ensuring smooth and efficient functioning.
• Develop and implement operational policies and procedures to improve productivity and efficiency.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
• Report to Senior Management on the weekly progress with regards to the Sales KPIs.
• Coordinate and supervise the work of various departments to ensure seamless operations.
• Take charge of all curated events for members by the Director of Food and Beverage to ensure the participation and execution are given to drive the success of the events.

Staff Management:

• Recruit, train, and manage a team of employees, fostering a positive and productive work environment.
• Conduct regular performance reviews, provide feedback, and implement development plans for staff.
• Ensure that staff adhere to company policies and procedures, and maintain high standards of quality and service.
• Address and resolve any issues or conflicts that arise within the team.

Process Optimization:

• Identify and implement process improvements to streamline operations and reduce costs.
• Utilize data and analytics to monitor performance and make informed decisions.
• Implement and manage systems and tools to enhance operational efficiency.
• Continuously evaluate and update operational processes to keep pace with industry trends and best practices.

Financial Management:

• Develop and manage the operational budget ensuring cost control and maximizing profitability.
• Monitor expenses and implement cost-saving measures where possible.
• Prepare financial reports and forecasts for senior management.
• Oversee procurement and inventory management to ensure optimal stock levels and cost efficiency.

Customer Service:

• Ensure that customer service standards are consistently met or exceeded.
• Address customer complaints and feedback in a timely and effective manner.
• Implement customer service initiatives to enhance the customer experience.
• Monitor customer satisfaction levels and make improvements as necessary.

Compliance and Safety:

• Ensure compliance with all relevant regulations, laws, and industry standards.
• Implement and enforce health and safety policies and procedures to create a safe working environment.
• Conduct regular audits and inspections to identify and mitigate potential risks.
• Ensure that all staff are trained in and adhere to safety protocols.

Strategic Planning:

• Work with senior management to develop and execute operational strategies that align with the company’s goals.
• Participate in long-term planning and contribute to the overall strategic direction of the organization.
• Identify new business opportunities and potential areas for growth.
• Lead or participate in cross-functional projects and initiatives.

Qualifications & Experience:

• Degree or Diploma in Hospitality Management or equivalent
• At least 5 years' relevant experience in a similar capacity
• Proven experience handling multiple outlets in a similar capacity in a large scale F&B Operation.
• A good leader with excellent communication skills
• Ability to uphold good service standards at all times
• Strong leadership and management skills.
• Excellent organizational and multitasking abilities.
• Analytical mindset with strong problem-solving skills.
• Proficiency in using operational management software and tools.
• Excellent communication and interpersonal skills.
• Financial acumen and budgeting experience.

Personal Attributes

• Results-driven and proactive.
• Detail-oriented and committed to excellence.
• Adaptable and able to thrive in a fast-paced environment.
• Strong decision-making capabilities.
• May require working extended hours, including evenings and weekends, depending on operational needs.
• By excelling in this role, the Operations Manager will ensure that the organization runs efficiently, meets its goals, and delivers high-quality service to its members and guests
• 5-day work week (Inclusive of weekend/public holidays)

SQ TCM PTE LTD IS A NEWLY OPEN COMPANY LOCATED IN TOWN , LOOKING FOR FULL TIME MANAGER POSITION . WELL RENOVATTION , NICE , CLEAN , NEAT AND FRIENDLY WORKING ENVIORMENT . NOT AGE LIMITED , ALL RACE ARE WELCOME TO APPLY , WHOSE WHO ARE INTERESTED , DO FEEL FREE TO DROP ME AN EMAIL AT [email protected] , HOPER TO HEAR FROM UYOU SOON .

• Responsible for developing, reviewing, revising, maintaining, and implementing the Environmental, Health, and Safety (EHS) Management System.
• Review all risk assessments to ensure compliance and carry out revision if necessary.
• Conduct regular site inspections to ensure safe practice and legal compliance
• Investigate all incidents in the workplace and carry out corrective actions
• Carry out regular EHS inspections and audits
• Conduct fire and emergency training for all employees
• Liaise with statutory bodies on EHSS-related licenses and permits and keep updated on the latest change in regulations and Acts and be conversant with all waste management regulations, procedures and licensing requirements
• Promote health and safety at workplace through campaigns, competitions, contests, activities etc.
• Regularly update to management of EHSS performance and the continual improvement plan.

Requirements:

• Diploma/Degree in relevant field (e.g., Health, Safety and Environmental Management, Occupational Health and Safety)
• Over 8 years of relevant experience in the construction and engineering industry
• Familiarity with Singapore regulations and local legislation system
• Excellent skills in ISO 9001, ISO 14000 and OHSAS 18001 audits

If you are interested, please send in your updated resume by clicking “Apply now” or email to [email protected]

Lim Siew Hua

Registration Number: R1984199

Workstone Pte Ltd

EA License Number: 19C9998

(Only shortlisted candidates will be notified.)

Marketing executives develop and oversee marketing campaigns to promote products and services. The role of a marketing executive can encompass creative, analytical, digital, commercial and administrative responsibilities. The details of the role will vary depending on the type and size of employer, as well as the industry. Executives are likely to work closely with other employees in areas such as advertising, market research, production, sales and distribution.

Summary

The Bar Restaurant Manager is responsible for overseeing the daily operations of the bar and restaurant, ensuring excellent service, managing staff, maintaining operational standards, and achieving financial targets. This role requires a blend of leadership, management skills, and a deep understanding of the food and beverage industry.

Job Description

Operational Management:

• Oversee the day-to-day operations of the bar and restaurant, ensuring smooth functioning and high standards of service.
• Manage inventory, including ordering, stocking, and tracking supplies.
• Ensure compliance with health and safety regulations, food safety standards, and company policies.

Financial Management:

• Develop and manage budgets for the bar and restaurant.
• Monitor financial performance, including revenue, expenses, and profitability.
• Implement cost control measures to maximize profitability while maintaining quality.

Staff Management:

• Recruit, train, and supervise bar and restaurant staff.
• Create and manage staff schedules, ensuring adequate coverage during peak and off-peak hours.
• Conduct performance evaluations and provide ongoing feedback and coaching to staff.

Customer Service:

• Ensure high levels of customer satisfaction by providing excellent service and addressing customer concerns promptly.
• Develop and maintain relationships with regular customers.
• Handle customer complaints and feedback professionally and effectively.

Marketing and Promotion:

• Develop and implement promotional activities to attract new customers and retain existing ones.
• Collaborate with the marketing team to create marketing materials and campaigns.
• Organize events and special promotions to boost sales.

Menu and Beverage Management:

• Work with chefs and bartenders to develop and update menus.
• Ensure the bar offers a diverse and appealing selection of beverages.
• Monitor product quality and consistency.

Queue and Time Management:

• Implement effective queue management systems to minimize wait times.
• Ensure efficient service during peak hours to maintain customer satisfaction.

Report Management:

• Prepare and submit management reports, including sales, inventory, and staff performance.
• Analyze reports to identify areas for improvement and implement corrective actions.

Job Requirements

• GCE “O” level or equivalent, Business Administration, or related field preferred.
• Proven experience as a Bar Restaurant Manager or in a similar role.
• Strong understanding of bar and restaurant operations, including food and beverage management.
• At least 3 years' relevant experience in a similar capacity
• Strong financial acumen and experience managing budgets.
• 5 days work week. Ability to work flexible hours, including evenings, weekends, and holidays.
• Excellent problem-solving and customer service skills.
• Proficiency in Microsoft Office Suite and point-of-sale (POS) systems.
• Fast-paced and dynamic work enviroment
• Interaction with a diverse customer base.

Our team is in the AI Talent Management industry, focusing primarily on the B2B human resource Talent Management market. The system includes HR Talent Management, EdTech, and AI components. We are looking for a Sales and Marketing Manager with a high performance and track record willing to travel overseas on business trips.

Responsibilities

• Develop sales strategies and plan to expand market share about pre-set standards and industry and economic trends.
• Plan, develop and implement marketing strategies.
• Analyse customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies
• Responsible for the overall sales budget and financial targets
• Direct and drive sales forecasting activities and set performance goals
• Actively grow the current business and seek out new customers to achieve corporate objectives
• Ensure that the customers’ perspective is a driving force behind business decisions and activities; crafting and implementing strategies that meet customers’ and organization’s needs
• Implement and execute sales activities in collaboration with other departments
• Monitor the competitive landscape and keep abreast of market developments
• Familiarise with the technical functions and specifications of our product and translate these into business benefits for potential clients
• Identify new business avenues through existing and potential client base
• Implement new account development strategies to take advantage of potential opportunities
• Execute sales and/or marketing activities in line with the sales and marketing plan
• Ensure timely communications with potential and existing clients
• Liaise with internal stakeholders on customer accounts to ensure smooth end-to-end service experiences
• Execute sales retention strategies and plans to retain existing clients
• Maintain strategic partnerships to shorten sales cycles and increase revenue
• Provide suggestions to develop sales strategies and business plans
• Update clients with the latest information on market trends and technical development
• Maintain records of sales, pricing, and activity reports
• Be a positive representative of the company and its brand in the marketplace
• Conduct all sales activities with the highest degree of professionalism and integrity

Requirements

• Degree with a minimum of 5 years of sales & marketing experience, preferably in an IT or business field.
• Preferably, Technical knowledge of Edtech and Adult Training will be a PLUS.
• Excellent communication and interpersonal skills with influencing and negotiation capabilities
• Candidates with experience and a proven track record in B2B sales would have an advantage.
• Knowledge of the education industry will be an added advantage.
• Fluent in English and able to engage stakeholders.
• Independent, self-motivated and able to work fast and well under pressure.
• Outgoing with good interpersonal communication and presentation skills.
• Organizational and time management skills.
• Have a passion for excellent customer management and believe in long-term customer engagement.
• Demonstrated a track record of developing new opportunities, closing accounts and exceeding sales targets.
• Must be able to design PPT and perform presentations to the target customers
• Willing to travel overseas for a business trip.

Working Arrangement

This position is a 50% work-from-home arrangement until further notice. The candidate must have a good working laptop or desktop, a working webcam, and a microphone for virtual meetings.

We will be offering a basic salary plus a KPI bonus.

Responsibilities from real artist manager resumes representing typical tasks they are likely to perform in their roles.

• Manage and monitor social media platforms to increase online presence and to attract new fans.
• Discover the band searching for new talent on YouTube.
• Design and execute monthly e-blasts through HTML coding and online email marketing.
• Create and send email newsletters and run business' social media platforms.
• Increase artist's verify Instagram account from 25K to more than 100K followers with BTL marketing strategies.
• Obtain editorial and advertising jobs for top NYC and international stylists by serving as the primary liaison between clients and artists.
• Supervise company interns via project management of marketing campaigns and media communication.
• Develop strong client relationships through frequent communication along with professional, courteous and ethical interpersonal interaction.
• Verify web-apps and website designs for cross-browser compatibility, proper function and web standards compliance, and proper UX practices.

• A senior manager will practice the following traits: be proactive, assume responsibility, think ahead, be organized, and dependable.communicating the director's wishes to designers and crafts people.
• 
  
• Liaise with all theatre departments and collate information
• Liaise with Production Manager regarding budgets
• Supervise the ‘get in’ and ‘get out’ (When the set, lighting and sound are installed and removed from the space)
• Create a prompt script compiled with notes on Actors’ cues and requirements for props, lighting and sound
• Make alterations to the set and props between scene changes
• Cue the lighting and Sound Technicians
• Create a risk assessment to ensure the safety of the full company
• overseeing the entire show each time it is performed.

The Shipping Agency Operations Manager at Royal Ocean Marine client will be responsible for overseeing the daily operations of our client shipping agency, ensuring smooth coordination and execution of all shipping activities. You will lead a team of dedicated professionals in managing ship agency services, handling vessels' arrivals and departures, and liaising with ship owners, charterers, and other stakeholders. This role requires a strategic mindset, a strong understanding of shipping operations, and exceptional leadership skills.

Key Responsibilities

• Manage and coordinate all aspects of shipping agency operations, ensuring compliance with company policies and industry regulations.
• Oversee vessel arrival and departure procedures, including port clearance, logistics, and documentation.
• Act as the primary point of contact for clients, maintaining strong relationships and addressing any issues that may arise.
• Supervise and train agency staff, fostering a high-performance culture within the team.
• Develop operational strategies to improve efficiency, reduce costs, and enhance service delivery.
• Monitor and analyze operational performance, preparing reports and providing insights for continuous improvement.
• Ensure timely communication and coordination with all stakeholders, including port authorities, customs, and service providers.
• Manage budgets and financial forecasting for agency operations.

• Diploma in Maritime Studies, Logistics, Business Administration, or a related field.
• Minimum 5 years of experience in shipping agency operations or port management, with at least 2 years in a managerial role.
• Extensive knowledge of shipping regulations, port operations, and agency services.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• A proactive approach to problem-solving and decision-making.
• Proficiency in using shipping software and technology for operations management.
• Fluency in English; additional languages are a plus.

Chan Chee Meng

EA 07C3069

R1110620