As the Product Manager, you will help to design, and drive the development of our solution, with a focus on leveraging alternative data. You will work closely with various stakeholders, including risk, machine-learning, engineering, design, and marketing to identify and build new features to bring to the market. We are looking for analytical and motivated product managers to take on this challenge in a fast-paced environment.

Responsibilities

• Own the product strategy, vision and roadmap.
• Stay abreast of market trends, requirements and developments, including competitor research and client use cases.
• Partner with Product Design, Engineering, Machine Learning, and Risk to define specs, requirements, and acceptance criteria for deliverables.
• Work with stakeholders in Marketing and customer-facing teams to define the go-to-market and make each product release a big success.
• Drive the delivery of a world-class solution, by proactively working with stakeholders for development, testing, deployment and improvement.
• Provide frequent and clear communication to the company leadership on development progress, escalating any issues that could impact the budget, timeline, or strategic vision.

• At least 5 years of experience in B2B SaaS product management, preferably for financial services, financial data and analytics companies, or other technical software product companies that went through massive growth
• Demonstrated ability to come up with a compelling product vision, and communicating that across all internal stakeholders to drive business results
• Effective team player with strong problem-solving skills under pressure
• Excellent written and verbal communication skills to influence both technical and non-technical audiences
• Comfortable speaking in front of clients, prospects and partners
• Experience in fraud risk management for consumer lending, managing end-to-end process of unsecured lending products a plus

• Consistently offer professional, friendly and engaging service
• Is present in the lobby and at the reception in order to meet guests on a daily basis, enhance guest satisfaction
• Handles guest feedback, ensures follow up
• Develop close relationships with guests to encourage loyalty
• Ensure guests receive a warm and friendly welcome
• Develop close relationships with guests throughout their stay with the aim of gaining their loyalty
• Ensures that guests receive a warm and personal welcome from the team
• Identify and develop existing policies and procedures to improve the guest experience
• Review all arrival and VIP reports to ensure all special requirements are met or exceeded
• Liaise with Front Office and Housekeeping team to ensure smooth arrival/departure of VIPs
• Establishing a strong working relationship with the Executive Chef and kitchen team
• Generating monthly reports, ordering beverages and completing stocktake
• Minimum 3- 5 years of related experience preferably in the Hotel industry
• Mature, energetic, assertive, independent and a team player
• Strong leadership skills with excellent interpersonal and communications skills
• Perform other reasonable duties assigned by the Management.

Only shortlisted candidates will be contacted.

What’s the job?

This position is accountable for soliciting, booking and servicing Wedding & Social segment booking business through both an established base of key accounts, key prospects as well as other new accounts.

To anticipate and exceed guests expectation and needs in planning and executing each event while ensuring the best return value for the hotel.

Additionally this position is active in the execution of the departmental marketing plan through the participation in both the planning and hosting the sales activities outlined below.

Responsibilities included:

1. Ensure all IHG Catering standards are adhered for all event activity
2. Solicit business through execution of actions outlined in the departmental marketing plan as well as solicitation practices.
3. Generate pipelines by Wedding InBox enquiries and through Wedding Showcases.
4. Source for venues to engage hotel as official caterer and actively promote these venues to our guest
5. Create packages to help promote awareness in order to gain more market share
6. Prompt response (within 24 hours) to all forms of inquiries in an effort to capture additional market share
7. Gathered all information pertaining to the event they are planning and to organize information for accurate handover to Service Manager once the account goes definite.
8. Negotiate prices, prepare accurate quotes and then confirm by written contracts.
9. Compulsory site inspection on venues for events including back & front of the venues.
10. Upon confirming of a booking, coordinate and follow up with Chef, Stewarding & Banquet and other department to ensure smooth delivery of hotel’s promised services.
11. Organize and disseminate information to all departments through e-mails, memos, banquet event orders in a professional and timely manner.
12. Responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue.
13. Liaise with Chef for developing and revising menus and overall costing.
14. Collect Deposit/s after signed contract. Adhere to schedule listed in contract.
15. Active enrolment of members to IHG Business Rewards by promoting the benefits.
16. Organizing Wedding Show with Director of Events
17. Active involvement and participate in Adhoc Catering Sales Initiative projects for Catering Sales Team.
18. Actively with the compilation of competitive intelligence information.
19. Initiate billing procedures, ensuring client credibility and that deposit and/or Pre-Authorization are being received with adequate information and within an acceptable time frame.
20. Submission of required reports by department in a timely manner.
21. Compliance to Hotel’s standards at all times.
22. Active participation in Departmental meetings, team building efforts and other like activities.
23. Mandatory attendance in appropriate Catering & Events training.
24. Maintain high quality of service standards required by the hotel and by the company.
25. All other reasonable requests that are made by Director of Events.

What we need from you

1. High School Diploma or Hospitality Management Degree
2. Minimum of 1 Year of experience in hotel catering & planning or related F&B industry.
3. Excellent Customer Skills, Interpersonal Skills, Results-Oriented & Highly Motivated
4. Independent and able to make good decision.
5. Proven ability to plan & execute events effectively with a strong attention to details.
6. Good understanding of all hotel departments particularly accounts, stewarding, banquet & kitchen.
7. Strong written and verbal communication skills.
8. Working knowledge of Microsoft Word, Excel, Meeting Matrix, opera PMS program and Delphi

Role:Cybersecurity Project Manager

Job Duties
• Lead a team of more than 20 people over a range of medium to large scale/complex projects
• Working with customers/stakeholders to align project objectives, propose delivery schedules and secure necessary resources
• Planning all project work streams based on a detailed understanding of project scope and deliverables
• Work closely with the operations and delivery teams to ensure smooth transition into operations for ongoing BAU management.
• Coordinating with key stakeholders across teams to improve alignment, develop joint priorities with the technology and business teams
• Working with vendors to manage scope, schedule and cost for project deliverables
• Success will be evident in the measurement of clear planning of project scope, timeliness of deliverables, managing customer expectations and successful completion of project milestones.

Job Requirements
• Normal office hours
• Remote work arrangements. If travel is required, expenses can be reimbursed.
• Able to cope in a highly pressured fast-paced environment
• Experienced in delivering cybersecurity projects in system engineering and security assessment projects in manufacturing environments.
• Good understanding of industrial cybersecurity standards such as IEC 62443, NIST 2.0 and other relevant standards and best practices
• Customer orientated with high level of service attitude
• Good listening and analytical skills
• Hardworking, outgoing and enthusiastic
• Positive working attitude
• Team player, and also able to work independently and with little supervision
• Able to thrive in a dynamic environment
• Able to understand the system and architecture diagrams
• Able to understand the user operation environment
• Willingness to pick up new technologies

Education
Bachelor’s Degree in an Engineering discipline, preferably in Electrical or Info-Communication.
PMP, PRINCE2 or other equivalent certifications required.
CISSP, CISM certifications are an added advantage.

Experience
Minimally 5-8 years of experience in Cybersecurity, System Integration and Infrastructure Projects
• Effective problem-solving and mediation skills
• Ability to adapt to fast-paced and changing environments.
• Excellent cross-group and interpersonal skills, with the ability to communicate with technical and non-technical teams
• Excellent communication, presentation, and advisory skills, capable of engaging senior stakeholders
• Result-oriented and assertive

ATLAS is searching for a dynamic Events & Reservations Manager to lead our existing Reservations & Host teams and provide oversight to our retail offering. As a primary function, the role is to ensure the day-to-day reservation systems and procedures of our high-volume venue are maintained at an elevated level of guest service, befitting the quality of our in-venue experience.

To achieve this, you will need to manage not only the administrative responsibilities of our office-based team, leading by example, but also provide management and direction to our venue-based Host team.

You will be the primary contact to manage enquiries, sales and ownership of all Group Bookings in our designated and semi-private areas such as the Stage, as well as have the opportunity to offer the renowned ATLAS venue for full takeovers and fabulous bespoke Events, limited only by imagination!

We want an experienced hospitality leader who can provide a solutions orientated approach to maintaining and improving all aspects of our high touch service (in person or by other communication methods) while also increasing general guest numbers and our Events business conversions.

You will need a background in top-tier guest experience combined with high level competency of digital reservations systems (such as Seven Rooms) and exceptional administration skills. Previous Event management experience, whether large or small, is a must. However, a mature, methodical and detail-orientated approach to maintaining communication between guests and our wider ATLAS team to ensure seamless operations is considered a greater requirement for the role.

Supported by our existing, well-trained Host, Front of House and Kitchen team members, you will be tasked to increase our Group Bookings and Takeover Event business, as well as the refinement of our day-to-day reservation, guest service and retail experience. Additionally, you'll collaborate across departments (Bar, Floor and Kitchen) to deliver on all aspects of your guests’ requirements.

This is a role for someone who wants to make an impact in the hospitality industry.

We're seeking an individual with a mature mindset to effectively navigate operational challenges. We offer a young team dynamic, embracing continuous professional growth. At ATLAS, we prioritize heart and passion for hospitality.

Job description

MindSpace by MindChamps (www.mindspace.mindchamps.org) is the leading provider of premium after school programmes in Singapore.

At MindSpace, we are constantly seeking like-minded individuals in living our vision of nurturing MindChampions. Do you share our passion in transforming lives for the future generation? If you are dynamic and passionate, with a positive mindset, come join MindSpace to be an integral part of our dream team!

Reporting to the Centre Director, this role is a dedicated internal and external service position involving parental engagement, regular interactions with champs, working co-operatively with all team members, and managing administrative matters related to centre.

Responsibilities

• Oversee the daily operation and ensure overall smooth running of centre.

• Staff supervision and mentoring/

• Active network and relationship building with parents and stakeholders

• Implement quality standard for all programmes in centre.

• Handle centre tour; operation portion.

• Prepare financial and centre reports.

• Report to management on student enrolment, operational expenses, manpower and training

• Ensure safety and timely transfer of students from school to centre and within premises.

• Other ad-hoc duties assigned by Centre Director

Qualifications

• Diploma or Degree in relevant discipline

• Minimum 2 to 5 years work experience in managing an education or enrichment centre

• Proficient in MS Office (Word, Excel and PowerPoint)

• Possess excellent work ethics and integrity

• Good communication and interpersonal skills

• Meticulous, organised and able to multi-task

• Excellent customer service demeanour with proven ability to connect with parents

• Able to teach primary school subjects will be an advantage

Job Description

We are seeking a professional General Manager to oversee the restaurant operations. The incumbent is expected to direct and lead the team to achieve the hotel’s strategic goals in expanding business opportunities, customer satisfaction and staff engagement. Responsible for developing annual and medium term strategies and plans to achieve profitability.

To excel in this role, you must be approachable and detail-oriented with proven hospitality or management work experience.

Responsibilities :

• Lead, motivate and provide effective leadership to the management team to ensure all functions are operating effectively
• Responsible for the restaurants profit & loss to ensure that KPIs are achieved
• Drives guest satisfaction and maintains high service standards through consistent reviews of patrons feedback; effective communication as well as institutionalizes a culture of accountability and continuous improvement to mitigate shortfalls, so as to improve overall customer journey and experience
• Ensure compliance with relevant regulations/ legislations and the restaurant’s standards
• Ah hoc duties / projects as assigned

Requirements :

• You should possess a Bachelor’s degree in hospitality, business administration or a relevant field
• Have at least 10 years of relevant experience in the General Management of an established group chain
• Team-oriented approach with a mindset of open communications
• Outstanding interpersonal and leadership abilities
• Translation of documents from English to Japanese or vice visa.
• Liaise with Japanese speaking stakeholders in Japan and Director.

Interested applicants are invited to email your resume and expected salary via this platform.

We regret that only shortlisted candidates will be notified.

Roles & Responsibilities

1. Develop project plans and oversee all operational and administrative procedures from project initiation to completion
2. Involvement in proposal and tendering phase to provide insights Execute tender procurement and On-site construction supervision
3. Provide the direction in construction planning and Collaborate with Client, Consultant Teams and Sub-contractors to ensure that project objectives are met, and overall construction progress are within time schedules
4. Monitor and control project costs and expenses to ensure that project stays within budget
5. Stay updated on regulatory requirements, and ensure all necessary submissions, clearances and documentation are in place
6. Ensure that work meets the quality standards and specifications set forth in the project plans and contract documents, and comply with local building regulations and company ISO standards.
7. Lead a team of project team members to identify and mitigate project risks, and solve construction issues throughout the project lifecycle
8. Support the Senior Project Manager and Project Director in any other Project Management related activities
9. Overall management for the project with respect to contractual, budget, resources, design, procurement, construction, quality, and safety
10. Coordination and monitoring of progress on sites
11. Liaise closely with clients, architects, consultants, subcontractors through regular meetings to resolve administrative, design, and contractual issues and updating of project progress reports
12. Manage Sub-contractors' submission of method of statements, drawing, materials, mock-up and work progress follow accordingly to company direction

Requirements:

1. Candidate must have Bachelor’s degree in construction management or Civil Engineering.
2. At least 12 years of practical experience in Project Management Services in Construction industry
3. Should have attended and passed the "Construction Safety Course for Project Managers” and "Conquas Training for Builders" certifications.

Reporting to the GM, you will oversee the Front Office Department to ensure a smoot and efficient day-to-day operations :

Job Responsibilities

• Ensure effective management of Front Office’s operations on a daily basis.
• Handling guest inquiries, requests, and complaints promptly and professionally. Ensuring guest satisfaction and resolving any issues that may arise during their stay.
• Overall responsibility for the department performance includes reservation control to ensure accuracy.
• Assist with marketing initiatives to drive occupancy and revenue. Optimizing upselling techniques etc.
• Work closely with other departments such as sales, housekeeping, maintenance and food & beverage to ensure seamless operations and exceptional guest experiences.
• Provide ongoing training and development for the front office staff to enhance their skills and knowledge
• Controls manpower planning for the departments
• Any ad-hoc tasks that assigned by the management

Requirements

• Minimum 5 years of relevant experience in the hotel
• Strong leadership, interpersonal and communication skills
• Customer-centric with passion for delivering exceptional levels of Guest service
• Possesses a diploma or degree in hospitality management

We regret that only Singaporeans may apply!

Job Description

• Plan and control manning to meet business needs and according to budget

• Monitor the reservation status of the restaurant

• Supervise team members to ensure that all tasks assigned/required in the restaurant are carried out on time and according to instruction and departmental standards

• Control outsource labour supply, casual labour and overtime

• Communicate with team during daily briefings and conduct monthly department meetings

• Conduct regular training and retraining when needed

• Maintain service, standards and procedures for the outlet and to ensure that they are achieved

• Ensure hygiene and food safety compliance in the outlet and related areas

• Lead the F&B team to personalize the guest dining experience

Job Requirements

• Minimum 5 years in F&B restaurant management position

• Possess strong background in Food & Beverage operations

• Good interpersonal and communication skills

• Competent in Microsoft Office applications

What’s the job?

Develop new sales opportunities, build a robust sales platform and manage assigned account base in order to generate revenue and maximise performance both for the short and long term in line with sales target. Conducts active market research and intelligence for the hotel to provide feedback on competitors, market trends and identifying new business potentials. To maintain flexibility to perform other duties and projects as required and as directed by leadership team as deemed necessary to support Hotel’s overall business objectives.

Your day to day

• Research market place and pursue opportunities for potential new accounts
• Manage assigned account base to exceed targets for total revenue
• Develop and maintain contact with key decision makers, influencers, meeting planners, event organisers, associations and other producers closely aligned to each business unit
• Monitor and report on sales activity undertaken and measurement of results through maintaining of accurate records in the sales tools and action plans
• Act as a trusted business advisor by clients; ensure that commitments are met and value is delivered
• Planning and preparation for overseas sales visit, trade fairs, educational or familiarization groups to promote the hotel and develop potential business
• Minimum of XX sales-related activities (such as sales calls, site inspections and in-house entertainments) per week
• Work closely with Revenue Management to ensure that pricing and yield management principles are being communicated and implemented.
• Monitor competitor practices and accounts, monthly RGI scorecards and diagnostic tools in order to understand competitor trends
• Ensure that all stakeholders are made aware of systems, procedures, and information relating to the delivery of all revenue from sales market segments
• Maintain strong presence in the local community by participating in business / industry organisations, associations and developing a broad external network
• Ensure active management of individual GAPs and personal development plan.
• Other duties as assigned by Director of Sales or the management

What we need from you

• Diploma/Degree in Business or Hospitality management or related disciplines
• Minimum 2 years’ experience in a sales capacity or equivalent work experience including development of account portfolio and business development.
• Strong presentation, commercial and communication skills
• Strong influencer and persuader
• A self-driven personality
• Resourceful and goal oriented
• Strategic and tactical thinker - ability to develop strategic sales plans, establish goals and objectives, set performance targets and deliver projects on time
• In-depth knowledge of sales principles and techniques
• Proactive approach to developing and maintaining strong relations with clients and stakeholders including customers’ senior management
• Comprehension of Hotel systems and revenue management principles
• Keeps abreast of changes and assesses trends in market conditions and consumer buying behaviour to create strategies that drive business opportunities
• Flexible work approach

Junior product manager

What you will do:

· Drive the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, requirements development, and product launch

· Translate product strategy into detailed requirements for prototype construction and final product development by Engineering teams

· Create product strategy documents that describe use cases, technical requirements and impact on business model

· Collaborate closely with Engineering, Marketing, and business teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization

What you have:

· 1 to 2 years’ experience in building consumer product as a Product Manager

· Experience in building web-based platform preferred

· Experience in building product for emerging market preferred

· Comfortable to work in a fast-paced start-up environment

· Excellent communication and presentation skills

· Fresh graduate are welcome

· Requires Chinese reading and writing skills

• · We are seeking a professional General Manager to oversee the restaurant operations.
• The incumbent is expected to direct and lead the team to achieve the hotel’s strategic goals in expanding business opportunities, customer satisfaction and staff engagement.
• Responsible for developing annual and medium term strategies and plans to achieve profitability.
• To excel in this role, you must be approachable and detail-oriented with proven hospitality or management work experience.

Responsibilities :

• Lead, motivate and provide effective leadership to the management team to ensure all functions are operating effectively
• Responsible for the restaurants profit & loss to ensure that KPIs are achieved
• Drives guest satisfaction and maintains high service standards through consistent reviews of patrons feedback; effective communication as well as institutionalizes a culture of accountability and continuous improvement to mitigate shortfalls, so as to improve overall customer journey and experience
• Ensure compliance with relevant regulations/ legislations and the restaurant’s standards
• Ah hoc duties / projects as assigned

Duties and Responsibilities

1. Job Description

• Supervise, evaluate and implement the company’s policies for all E&P activities in homes/centre and ensure all activities are in accordance with the organisation’s needs and requirements.
• Formulate, organise, coordinate, monitor, and recommend projects, activities, advise and keep the Management and higher Management on the recommendation for activities.
• Plan, manage, review and recommend suitable strategies and objectives for education and programmes.
• Assess the educational curriculum and the format in which it is being delivered for all centres and review the accompanying tools and resources.
• Supervise staff and identify opportunities for team training and skills advancement.
• Provide leadership and support to Home representatives to enhance current and new educational and programme activities.
• Establish and develop working relationships with stakeholder, schools, corporate bodies, government agencies, voluntary organizations and existing partners.
• Coordinate with various stakeholders to execute activities, manage communications and manage stakeholders’ feedback.
• Ensure that all records, documentations, correspondences and updates are properly maintained and are kept up to date.
• Conduct periodical checks at all centres to ensure activity requirements are in accordance with the organisation policies and procedures.
• Liaise with departmental heads to ensure that all activities are in line with the company policies.
• Establish and carry out proper training programs for employee awareness of regulations to adhere to the rules and regulatory policy.
• Develop and control deadlines including preparation and monitoring of the departmental budget and calendar of events for E&P.
• Source for available governmental and non-governmental grants and aim to maximise ROI.
• Prepare reports and assess activity performances for higher management review and approval.
• Support all PERTAPIS programmes and activities; and perform any other duties assigned by the management as and when required.

2. Candidate Requirements:

• Bachelor’s degree in a relevant field.
• Minimum of 2 years of experience in program management.
• Proven management and leadership skills with the ability to guide and motivate teams.
• Strong critical thinking abilities and expertise in problem-solving.
• Excellent creative and analytical thinking skills.
• Demonstrated ability to work under pressure, effectively plan and manage both personal and team workloads, and delegate tasks as needed.

3. Work Schedule

5 days work week

Monday to Friday: 9am - 6pm

***Disclamer: Only shortlisted candidates will be contacted.

Overview:

The Manager, Commercial Analytics & Business Intelligence will drive data-driven decision-making through the analysis of commercial data and market intelligence. This role will be crucial in identifying trends, optimizing strategies, and providing actionable insights to maximize business performance and growth across Rxilient's markets.

Key Responsibilities:

• Commercial Data Analysis: Conduct analysis of sales data, market trends, and customer behaviour to support strategic decision-making.
• Business Intelligence Reporting: Develop and maintain dashboards and reports to track performance KPIs, market share, and customer insights, supporting the P&L holder.
• Market Research & Competitive Intelligence: Conduct market research and competitor analysis to identify risks, opportunities, and evolving trends.
• Forecast Modelling: Develop and refine forecast models to predict sales trends, market demand, and product performance.
• Omni-channel Marketing & Content Factory: Utilize experience in omni-channel marketing and content factory operations to optimize marketing strategies and improve customer engagement.
• Performance Metrics: Provide analytical support in tracking key performance indicators (KPIs) and commercial performance.
• Cross-functional Collaboration: Collaborate with sales, marketing, finance, and operations teams to align data insights with business goals.
• Insight Presentation: Present data-driven insights and strategic recommendations to leadership, influencing decisions across multiple regions.

Requirements:

• Bachelor’s degree in Business, Data Analytics, Statistics, or a related field (Master’s preferred).
• At least 5 years of experience in commercial analytics, business intelligence, or related roles within the pharmaceutical or healthcare industry.
• Strong knowledge of pharmaceutical markets, sales processes, and healthcare regulations.
• Excellent communication skills with the ability to present complex data insights to stakeholders.
• Strong attention to detail and the ability to work proactively in a fast-paced environment.
• Experience working with commercial analytics across different markets.
• Familiarity with CRM systems and other commercial tools used in the pharma industry.
• Proven track record of influencing business decisions through data-driven insights.

Job Description:

• Lead the growth and expansion of Rxilient Medical products across the regional market.
• Conduct business development assessments, including identifying product opportunities and forecasting, to drive product growth and expansion.
• Develop and implement new product pipeline strategies, including pre-launch and launch strategies, and post-launch initiatives for sustained growth.
• Collaborate with Principals, Medical Manager, and Commercial team to develop a comprehensive product training plan.
• Formulate brand strategies for the product range, including market penetration strategies and competitive intelligence analysis, and provide timely responses to internal and external stakeholders.
• Analyze research data and customer feedback to identify market trends, competitors, and opportunities for product enhancement and innovation.
• Define and execute strategic marketing plans, including implementing marketing initiatives and campaigns, and regularly assess and measure their efficacy and success.
• Collaborate with the cross-functional team to map out the products' strategic goals, priorities, and plans.
• Engage with Key Opinion Leaders (KOLs) for the various product lines and collaborate with the clinical, sales, and training teams as needed.
• Arrange and deliver training sessions to the local and regional distributors' field sales teams, ensuring they possess the necessary scientific and communication skills to achieve sales goals.
• Manage distributor relationships and ensure effective communication and collaboration.
• Perform any other ad-hoc duties as and when assigned by the Company.

Job Requirements:

• Bachelor's degree in a related field (Pharmacy, Life Sciences, Business Administration, or equivalent).
• Proven experience (at least 10 years) in product management and Dermatology portfolio within the pharmaceutical industry, with a focus on regional markets.
• Strong business acumen and understanding of market dynamics, customer needs, and industry trends.
• Demonstrated ability to develop and execute successful product launch strategies.
• Excellent analytical skills, with the ability to interpret complex data and insights.
• Strong strategic thinking and planning abilities.
• Exceptional communication and presentation skills, with the ability to effectively engage and influence stakeholders at all levels.
• Demonstrated ability to work collaboratively in cross-functional teams.
• Proactive and results-oriented mindset, with a track record of achieving targets and driving growth.
• Knowledge of regulatory requirements and compliance within the pharmaceutical industry.
• Willingness to travel within the region when required.

1. Job Description:

• Responsible for the supervision, review and implement the organisation’s IT strategies and policies for all business processes in respect to the law, regulations, guidelines and IT standards including digitalisation of processes.
• Advise higher management on business operations relating to IT, risks and any other policy requirements
• Manage projects, including the design and deployment of new IT systems and services within the organisation
• Manage and supervise staff and identify opportunities for team training and skills advancement.
• Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations to improve the IT infrastructure.
• Analyse departmental needs, identify vulnerabilities, boost productivity, efficiency, and accuracy to inform business decisions
• Ensure network components work together seamlessly to meet business needs, using its full range of capabilities, and stay informed about new features and competitor solutions
• Review, update and implement IT policies, SOPs and processes
• Generate IT reports on a timely manner
• Propose and monitor the department budget and tap on governmental grants to innovate, upgrade or refurbish existing systems
• Source, monitor and manage vendors to ensure the best-possible services are being offered and value for money and business needs
• Train employees on software and hardware matters, troubleshoot issues and provide technical support as and when required
• Develop and execute business continuity plans and maintain data backups
• Analyse business requirements by partnering with key stakeholders across organization to develop solutions for IT needs.
• Carry out any other tasks assigned by the CEO and higher management

2. Candidate Requirements:

• Bachelor’s Degree in Information Technology or Computer Science
• 2 years of experience in IT management
• Management and leadership skills
• Knowledge of programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring
• Expertise in implementing, configuring, and testing IT solutions
• Strong creative and analytical thinking
• Ability to work under pressure, plan personal and team workload effectively, and delegate accordingly.

3. Work Schedule

5 days work week

Monday to Friday: 9am - 6pm

***Disclamer: Only shortlisted candidates will be contacted.

Salary range: SGD 114k - 164k per annum + RSUs

A bit about the role:

We are seeking a capable and enthusiastic Financial Risk Manager to join our team in Singapore. The successful candidate will be responsible for providing support and second line risk management advice and oversight to the entities and countries in Asia.

• Be the resource person on Government Authorities' requirements
• Oversee dissemination of shared technical information including latest Government Authorities' requirements
• Compliance of technical requirements
• Authorities Submission
• Monitor the status of submission to the Authorities
• Checking and supervision of production drawing
• Proficient in BIM
• Committed, resourceful, and a good team player
• Able to work within tight deadlines

• Cleaning operations manager required
• Need to standby 24 hours islandwide
• Monday to Saturday from 8am to 4pm
• To oversee the cleaning projects daily operation
• Able to communicate well with clients and staffs
• Must be physical strong as may need to work together with team mates
• Must be computer literate and handles in payroll

The Gallery Manager oversees the operations of the gallery. He/She ensures gallery facilities such as multimedia kiosks, lighting and air conditioning is functioning well. He/She manages the development and fabrication of exhibits and presentations. He/She oversees the installation and removal of exhibits. He/She takes care of documentations and reports for the gallery. He/She may be required to handle the commercial and marketing aspect of the gallery and its exhibits as well.

Your role as a Department Manager is to put the customer & colleagues at the center of everything you do. You need to ensure the highest possible level of customer service and ensure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store by leading with clear actions, as well as follow up on the results. You ensure you have a great team and support their development, trainings, performance and talent pipeline. Our business is your business, so when you grow, we grow.​
 

Key Responsibilities​

• You lead with a vision to secure the best experience for all our colleagues and customers. ​
• You analyse and follow up on Sales & Profit KPI's for your department. ​

• You support recruitment and ensures growth of team​

• You evaluate your team’s performance, provide regular feedback, and support succession through their development and training. ​

• You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety. 

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Business Support Manager – Private Wealth and Institutional Business

Responsibilities

• Responsible for supporting the team function from multiple levels, covering client onboarding, client service, and team operation.
• To qualify inbounding leads from multiple channels with a set of discovery questions including lead qualification, so to better allocate best sales resources. It can involve simple platform and product introduction when needed.
• To support sales directors on onboarding corporate structure clients, through document internal alignment with internal stakeholders for needed documents and proofs and additionally document certification.
• To service financial institutions and channels on any incoming inquiries, related to middle and back-office issues, such as account related issues, rebates, reporting, ect…To act as contact point for internal resources.
• To assist team-lead on team operation, covering procedure creation, refining and execution, data collection and consolidation both for clients and team member performances.
• Develop standard sales process, including sales behavior, compliance requirements, customer service landing process, etc., to improve the efficiency of business development and internal cooperation efficiency.
• To review and assess processes to provide feedback to further improve work performance and services, both within the team and cross-teams.
• To support marketing manager for any marketing events and activities.
• To support business solution analyst for product launching for private wealth and institutional business in moomoo SG.
• Work closely with all relevant internal departments in the organization and handle ad hoc projects whenever necessary.

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Please note that only short-listed candidates will be contacted.

Requirements

·       Degree holder in any discipline, preferably in finance or accounting related area.

·       At least 3 to 5 years of working experience in the financial service industry and at a business support function.

·       A service-oriented mindset, a team player with good interpersonal and communication skills.

·       Strong analytical and problem-solving skills, with a keen attention to detail.

·       Independent, responsible, willing to accept challenges and can get the job done with little guidance.

·       Good command of both English and Mandarin, both written and spoken.

·       Having passed CMFAS 1A, 6A and 6, or being exempted is preferred.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!