• Perm
• At least 5 years of professional services account maangement/relationship management within corporate/fiduciary services.
• Experience with Cayman / VDI entities preferred
• Proven track record of account management for client portfolios and ability to identify growth opportunities.

We are seeking a dynamic and client-focused Client Relationship Manager to join the team in Singapore. This role will involve managing and nurturing client relationships, understanding their needs, and delivering exceptional service to ensure Walkers' position as a trusted partner.

Key Responsibilities

Client Contact and Support:

• Serve as a primary contact alongside the relationship partner for the organization.
• Provide expert guidance on administrative matters such as annual filings, returns, and client portal access.

Client-Centric Approach:

• Develop a deep understanding of clients' needs to communicate the value of Walkers' services effectively.
• Act as an advocate for clients, ensuring their priorities are consistently met and exceeded.

Compliance and Risk Management:

• Oversee adherence to statutory and regulatory requirements for client portfolios.
• Ensure timely completion and approval of KYC and CDD processes, assisting with periodic compliance reviews.

Relationship Building:

• Cultivate and maintain strong relationships with clients and external intermediaries.
• Identify opportunities for cross-selling and up-selling Walkers' services, adding value to the client experience.

Marketing and Engagement:

• Proactively engage with clients through meetings, calls, and events to promote Walkers' service offerings.
• Distribute marketing materials and represent the firm at relevant client engagements.

Team Collaboration:

• Work closely with internal teams to deliver seamless client experiences and high-quality service.
• Partner with Walkers’ marketing team on seasonal engagement initiatives.

Requirements

• Exceptional verbal and written communication skills to interact effectively with clients and colleagues.
• Proven ability to build and sustain meaningful client relationships.
• A minimum of 5 years’ experience in professional services, client relationship management, or business development.
• General knowledge of the industry and market trends.
• Ability to meet strict deadlines and operate on their own initiative.
• Analytical approach; comfortable with processes; and able to work at a fast-pace either independently or with the broader team.
• Highly trustworthy with the ability to operate in strictest confidentiality.
• Excellent written and spoken communication skills.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

The Program Manager will take a leading role in ensuring successful implementation of a trade-in program within selected resellers, including driving roadmap and successful onboarding.

Job Responsibilities:

• Partner closely with local and regional business teams to successfully implement the trade-in program.
• Familiarize yourself with the company’s trade-in implementation playbook and leverage the playbook to define implementation approach for each partner.
• Identify opportunities and propose for improvements to the playbook.
• Define and execute implementation plans and solution with all selected partners.
• Brief partners on recommended processes and trade-in solutions.
• Identify and escalate program challenges and risks.
• Schedule and host program update committees.
• Prepare and provide regular program updates to the leadership.
• Act as first key point of contact for support for the assigned partners.

Requirements:

• Bachelor’s or equivalent degree in discipline related to the position.
• 6+ years of experience as a project manager in large corporations.
• Experience with system implementation.
• Knowledge in any programming skills is a plus.
• Experience in retail, consumer electronics, consumer goods industry is a plus.
• Experience with affordability programs such as financing and trade-in.
• Excellent analytical and problem-solving skills, outstanding attention to detail and conceptual thinking abilities.
• Proven ability to work independently, exercising judgement and initiative.
• Collaborative, flexible and open working style, with an ability to establish and maintain trust and credibility.
• Ability to influence others and move toward a common vision or goal.
• Exceptional written and verbal communication, and presentation skills, to audiences of varying seniority.

About the Role:

The main primary responsibility will be growth. Develop and nurture key relationships with clients, suppliers, and other external stakeholders and internal stakeholders such as directors, general managers, and other departments. Identify and Create, Strong Communication and ability to collaborate with new opportunities. The top 3 most important responsibilities of a business development manager include: Identify and Create, Strong Communication and ability to collaborate with new opportunities

Primary job scope

• Lead and manage team members in one specific vertical team.

• Creating development plans and forecasting sales targets and growth projections

• Meeting potential clients and building positive relationships. Implement effective sales actions according to the sales target drawn by company.

• Implement and develop sales activities in the responsible sales area under the leadership

• Identifying market opportunities through meetings, networking, and other channels.

• Meet/Exceed the sales task，complete the responsible task independently

• Maintain the existing customer, establish the detailed customer files

• Be an AR controller according to the account period required by company

Specific requirement activity *

• Regularly visit customer, attend QBR/MBR and maintain relationships.

• Perform sales call to new/potential customers which are raised on target list given.

• Perform market investigation, research, list up the New/Potential customers.

• Propose solution to overcome and obtain new business & share-up business both Air, Ocean, and Cross border trucking.

• Report irregularities to a direct superior in a timely manner.

• Perform trouble shooting on issues. Investigate the route cause with Air/Ocean operation team and propose the counter measure which clarifies the details of 5W1H and discuss on future correspondence with the customers.

• Settle the outstanding account receivable based on the terms and conditions given.

• To manage the RFQ (Spot, Monthly, 3 months, Annual) with RFQ team and to do the rate proposal to customers both Air and Ocean business.

• Share market information proactively to the existing customers and target customers.

• Input sales progress in CRM system within timeline.

• Expand Singapore export/import business ( both Air and Ocean ) and minor manage 3rd party business (offshore business- if the business owner is Singapore customer ).

• Working closely with overseas office to share information and get closer to the business.

• To create the sales report by timeline monthly basis.

• Join visit customer with sales members to support/advise, if necessary.

• Hold team meeting in regular basis , understand team sales status and provide necessary advise / guidelines.

Competency

• Diploma / Degree in Freight Forwarding, Logistics & Supply Chain Management or equivalent.

• Min 3 years’ experience in senior sales manager position in freight forwarding industry

• Leadership experience in managing a team

• Excellent written and verbal communication skills．

• Proficient in MS Office applications (word , excel , power point )

• Experience in profitability simulations, progress report and preparing presentation slides / proposal.

• Good in communication and negotiation. Excellent presentation skill．

• Strong organizational and management skills.

• Strategic thinking and statistical analysis skills.

• Proactive, resourceful with ability to work well independently or in groups.

• Enthusiastic about sales job, teamwork spirit, communication skill and interpersonal.

• Must be brisk and active and quick work.

• Need quick response and reporting in case of any irregularities.

• Detail and accurate for reports

• Complete task within deadlines

• Relevant experience of operation work in Air or Ocean operation department would be at advantage.

Mon to Fri 8.30am - 6pm

• MNC
• Location: West
• Working Hour: Monday to Friday 9am to 6pm
• AWS provided
• Overseas travelling required

RESPONSIBILITIES:

• Gaining in-depth knowledge of semiconductor industry products and monitoring competitive market developments.
• Collaborating with the sales team to identify customer and application targets.
• Visiting customers to understand equipment, processes, and performance needs.
• Setting up and operating a Wafer Processing and Failure Analysis lab.
• Conducting product performance testing and coordinating test results with global teams.
• Providing troubleshooting advice during customer qualification tests and installations.
• Hiring and managing lab technicians to support trials and maintenance.
• Developing specifications and processes for local manufacturing of SEC products.
• Establishing operating procedures, quality targets, and release specifications.
• Building collaborations with co-suppliers, universities, and research institutes.

REQUIREMENTS:

• Dgree in Chemistry or Chemical Engineering.
• At least 10 years of experience in semiconductor wafer processing industries.
• strong communication skills required

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Tiang Wan Ying
EA Personnel Reg. No.: R1767473

Location : Jurong East

Responsibilities:

• Works on deals assigned and supports bids process
• Access customers needs, and recommends technical solutions required to meet customer needs and provide neccessary support
• Work closely with internal teams to align solution design with customers’ business requirements
• Support RFI/RFP’s by creating written Business Requirements into technical proposals that comply with industries requirements and standards

Requirements

• Degree in Engineering
• At least 5 years of Technical Solutions experience and Bids experience
• Experience working with government agencies and Enterprises

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Key Responsibility

The Customer Experience Manager steers the strategic planning process to secure an excellent customer experience for all customers. This position entails overseeing the inside sales function within the Singapore office and carrying the responsibility for supporting the marketing, sales, and service functions. Generally, the Customer Experience Manager coordinates, plans, and supervises a company's Inside Sales team, aiming to ensure the optimized interaction between the company and its customers and lead the team to achieve the Departmental KPIs and goals.

This role will be based in Singapore, is part of the Sales Department and reports to the Country Sales Manager. The main tasks and responsibilities are:

• Responsible for the leadership and management of the inside Sales function in the Sales Center

• Responsible for coaching, mentoring, and developing the Inside Sales Engineers

• Ensure strategic alignment of the local organization with the group strategy.

• Responsible for the implementation and communication of the strategic plans in conjunction with the local key stakeholder

• Lead & drive the Customer Experience Management (CXM) program.

• Work with respective stakeholders to provides insights, tools, methods, and trainings for the team to become truly customer centric.

• Developing and implementing strategies useful in improving customer relationship, dedication, and satisfaction.

• Establish communication channels through which Customers can reach out to us easily and effectively.

• Collect, analyze, and interpret customer interactions data to identify requirements and information useful in optimizing customer experience.

• Work closely with Sales / Marketing departments to analyze customer’s feedback and develop activities/events effective for improved customer experience.

• Work with Corporate Team (HQ) to conduct surveys to gather information on customer opinion of rendered services.

• To work with respective stakeholders to grow Company’s Digital business.

• To work closely with External Sales in a team approach to serving the customers.

• Guide and direct the activities of Inside Sales Engineers to ensure their interactions with customers reflects positively on the company.

• Mentoring of Inside Sales Engineers to ensure compliance with set standards of courtesy and professionalism.

• Good understanding on processes for costings, quotations and proposals using CEP, SAP system.

• To provide guidance to team on technical advisory, project proposals follow-up, negotiations, closing project orders and customer liaison.

• Any other tasks might be required by the Company to support the business strategy.

Requirements

• Degree in Engineering or related studies (Electrical, Chemical Mechanical or Process)

• Work Experience in MNC and similar industry will be an advantage

• At least 3 years of relevant management experience

• Experience in managing and leading teams in a dynamic work environment

• Knowledge of relevant products and industries

• Technical knowledge of process automation and instrumentation

• Knowledge of SAP and Salesforce

• Good communication, presentation, and interpersonal skills

• Strong analytical and strategic thinking skills

• Work independently as well as in a team

• Ability to absorb new knowledge continuously and learning on the fly

• Good Time Management and Proactiveness

• Possess strong leadership skills

Working hours: Mon to Fri, 8:30am to 5:30pm

We are looking for a highly-driven and motivated Rider Marketing and Community Manager for our team in Singapore. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you! The ideal candidate will have a track record as a significant individual contributor – comfortable working independently, whilst working closely with the management team

This role will be based in Singapore and will report to the Head of Logistics Singapore. The successful candidate will be responsible for managing engagement, communication and branding for rider business.

Responsibilities:

• Oversee, maintain and manage all rider-related communication channels (7 channels: website, mobile application, email, social media, SMS, Telegram, and focus group discussions)
• Oversee all 40+ rider partnerships, deals, and discounts
• Conceptualize and execute monthly rider events and campaigns (Both online and offline) together with our Rider Admin, this will most likely be a shared task
• Responsible for projects under rider insurance and rider government affairs
• Handle all marketing-related rider projects such as PR, social media, advertising, online and in-person activations, etc.
• Responsible for the design, launch, and distribution of quarterly rider equipment and accessories
• Spearhead ad-hoc projects that ensure the growth and retention of the 35k+ delivery fleet of foodpanda Singapore

Position Overview

We are seeking an experienced Technical Project Manager to lead enterprise-level system

integration and automation projects. This role focuses on managing log management

implementations, automation initiatives, and cloud integrations while working closely with

offshore development teams.

Key Responsibilities

Project & Technical Leadership

● Gather and clarify business requirements for automation and log management projects

● Develop and manage project timelines, ensuring on-time delivery

● Coordinate between offshore and internal development teams (based in Singapore,

Vietnam, India) and stakeholders from TCZ (Singapore) and TCI (Japan HQ)

● Conduct quality assurance reviews to ensure deliverables meet requirements

● Lead technical documentation efforts and maintain knowledge base

● Arrange and conduct Proof of Concept (PoC) demonstrations

● Address technical queries related to implementations and documentation

Technical Implementation & Oversight

● Oversee SaaS integration projects with Sumologic

● Manage M365 migration projects using Azure Portal

● Lead automation initiatives using:

　- CoPilot Studio and Workato Genie for agent development

　- Terra-form scripts for Azure Entra ID automation

　- Power Platform suite (Power Automate, Dataverse, etc.)

　- GitHub Actions for workflow automation

● Implement and maintain logging standards and best practices

● Drive continuous improvement in system integration processes

● Monitor project deliverables and system performance

● Verify technical implementation quality and accuracy

Technical Requirements

Core Technical Skills

● Hands-on experience with AWS Console, Azure Portal, particularly for M365

administration, Organisation Unit, and Subscription Management

● Strong understanding of log management systems, particularly Sumologic

● Experience with automation platforms:

- CoPilot Studio and Workato Genie for agent development

- Terra-form for Azure Entra ID automation

- Power Platform suite (including Dataverse)

- GitHub Actions

● Experience with cloud service integration and API implementations

● Understanding of microservices architecture and system integration patterns

● Ability to evaluate technical proposals and architect solutions

● Proficiency in scripting and basic programming concepts

Integration & Tools Expertise

● Experience integrating various SaaS platforms with logging systems

● Knowledge of cloud logging and monitoring best practices

● Extensive experience with Azure Portal and M365 administration

● Understanding of API integration patterns and practices

● Experience with automation workflows using Cypress

● Practical knowledge of CI/CD pipelines

Tools & Platforms

● Azure Portal and M365 administration

● Sumologic administration and configuration

● AWS console operations

● CoPilot Studio and Workato Genie

● Power Platform suite (including Dataverse)

● Terra-form for Azure automation

● GitHub Actions

● ClickUp for project management

● Cypress for automation workflows

Required Qualifications

● Minimum 5 years of technical project management experience

● Japanese language proficiency (JLPT N2 or higher)

● Strong track record managing offshore and onsite teams

● Hands-on experience with cloud platforms and integration tools

● Excellent communication skills with both technical and non-technical audiences

● Demonstrated experience in enterprise-wide system implementations

• MNC
• Location: West
• Working Hour: Monday to Friday 9am to 6pm
• AWS provided
• Overseas travelling required

RESPONSIBILITIES:

• Gaining in-depth knowledge of semiconductor industry products and monitoring competitive market developments.
• Collaborating with the sales team to identify customer and application targets.
• Visiting customers to understand equipment, processes, and performance needs.
• Setting up and operating a Wafer Processing and Failure Analysis lab.
• Conducting product performance testing and coordinating test results with global teams.
• Providing troubleshooting advice during customer qualification tests and installations.
• Hiring and managing lab technicians to support trials and maintenance.
• Developing specifications and processes for local manufacturing of SEC products.
• Establishing operating procedures, quality targets, and release specifications.
• Building collaborations with co-suppliers, universities, and research institutes.

REQUIREMENTS:

• Dgree in Chemistry or Chemical Engineering.
• At least 10 years of experience in semiconductor wafer processing industries.
• strong communication skills required

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Tiang Wan Ying
EA Personnel Reg. No.: R1767473

Responsibilities:

• Lead a team or mentor a member in the execution of leasing strategies
• Identify and prospect for potential tenants through market research, networking and outreach
• Negotiate lease terms for new leases and renewals
• Finalise lease agreements and other leasing-related documentation
• Conduct competitive market research and analysis to understand current trends in the commercial property industry
• Liaise with tenants and building occupants on leasing and tenancy related matters

Requirements:

• Diploma in Real Estate, Business or any other relevant disciplines
• Minimum 5 years' experience in commercial leasing

Interested applicants please WhatsApp to Wa.me/6590100921

Toh Jun Xian

Senior Consultant

R1879771

Revup Proservices Pte Ltd

EA.24C2366

Purpose

The Body shop Manager directs work activities of the Body shop staff, including their observance of deadlines and productivity levels, as well as the maintenance of quality standards. Contributes toward achieving targeted profit for the department and maintains customer satisfaction standards, while containing expenses.

Duties and Responsibilities

Operational Management

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

General

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

5days work
Basic + AWS + VB
Jap MNC

Location: Bedok

Strengthen the tax practice within companies in Singapore and the APAC region:

Singapore Tax Matters

• Ensure timely and accurate filing of all direct and indirect tax returns for SG Group of companies to the IRAS
• Manage all tax queries raised by IRAS as well as queries raise by SG Group of companies during day-to-day operations
• Initiate, manage and complete transfer pricing (TP) documentation preparation for SG Group of companies and act as the main contact point between TP consultant and SG Group companies
• Ensure timely and accurate tax provisioning and deferred tax computation within tight deadline for Panasonic group reporting
• Initiate Major Exporter Scheme (MES) license renewal before the expiry date
• Provide leadership to SG Group of companies and ensure tax governance compliance
• Highlight any potential tax risk and make suggestion for improvement
• Standardisation of tax practice and treatments within the SG Group companies

Regional Tax Matters

• Visualization of tax issues of the regional Group companies and make proposal of counter-measures
• Collecting information on tax changes in the APAC region and grasp the impact to the Group companies
• Support to tax risks associated with reorganization of group company, guidance on risk mitigation, and support for M&A activities
• Support regional Group companies in any tax audit case, liaise with local tax consultant as well as local tax authorities in each country, where required
• Support and monitor Group companies in respect of transfer pricing risk and suggest counter-measures
• Provide sound advise and guidance to the regional companies as and when required
• Monitor effective tax rate in the region and make suggestion for improvement
• Improve tax awareness in the region
• Reduce unnecessary withholding tax expense for the Group and make suggestion for improvement
• Enhance Tax network in APAC Region by working closely with Japan HQ and each regional companies / Country Tax managers
• Functions as a point of contact for group company tax-related measures
• Initiate GST ASK assessment for the renewal of Major Exporter Scheme (MES) license before the expiry date
• Support Japan HQ for Master File preparation, Country by Country Report (CbCR), Pillar 2 project, and any other tax project or queries as required
• Support Australia and New Zealand entities for Hybrid Mismatch compliance matters
• Support Japan HQ for tax matters in relation to Japanese Controlled Foreign Corporation (JCFC) rules
• Ensure timely and accurate tax filing in India

Qualification

• Approximately 10 years of tax experience with a Bachelor's Degree in Accounting, Finance, or related field
• Proven experience in tax compliance and planning
• Strong knowledge of tax laws and regulations
• Excellent analytical and problem-solving skills
• Excellent organizational management skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

• Generate revenues for Imagene Labs through developing and closing new businesses primarily in Singapore and surrounding regional countries.
• Identify and qualify leads, develop and manage strong key accounts relationships within the health, wellness and fitness industry.
• Listen and uncover customer needs, explain our value proposition to potential partners and educate the market.
• Develop short and long-term sales & account management with clear targets & KPIs.
• Regular visit calls to key accounts to increase awareness and drive sales.
• Work closely with internal (management, sales, marketing, product teams) to ensure a coherent message to partners.
• Other activities and services as directed by the senior management of the Company or any Group Company.

• 5days work 9am - 5:30pm
• Company Transport pick up and drop off at Jurong East & Pioneer MRT
• 3 months contract

Responsibilities:

. Process payment to suppliers and staffs’ reimbursement

. Posting of invoices to accounting system with proper supporting

documents

. Prepare monthly AP journals and postings

. Prepare monthly AP schedules

. Prepare bank reconciliation

. Update payment transactions in cash book and reconcile to AP

posting

. Monitor and update hedging transactions (sungard control sheet)

. Issue invoices for intercompany re-charge

. Liaise with inter-department to ensure that invoices are properly

authorized and collated for posting and payment

. Assist in audit, tax, HQ reporting and other statutory requirements . Ensure accuracy and timely closing of monthly AP module

. Any other ad-hoc duties as assigned

Requirements

. LCCI / Diploma in Accountancy or equivalent professional

qualification

. Minimum 4 years of accounting experience in handling account

payable

. Proficient in Microsoft Excel

. Positive working attitude and meticulous with accuracy and

efficiency

. Strong sense of ownership and accountability

. Willing to work in Tuas

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Come onboard as a Manager, Vendor Experience and play your part in shaping the Marketplace Experience for Singapore. 

Main responsibilities:

• Onboarding & Activation: Be the country point-of-contact responsible for managing the performance of end-to-end process for onboarding and activating new vendor partners, ensuring timely and seamless integration onto the platform
• Scalable Processes: Partner with the functional team to develop scalable onboarding strategies to accommodate varying restaurant volumes, ensuring efficiency and consistency
• Cross-functional Collaboration: Work closely with cross-functional teams and local Commercial to improve the onboarding experience and ensure vendors / restaurant partners are set up for success
• Operational Excellence: Identify operational bottlenecks, propose effective solutions, and implement best practices to drive efficiency, reduce cycle times, and enhance the onboarding process

Job Responsibilities

• Develop comprehensive project plans, including timelines, milestones, resource allocation and dependencies and drive project execution from initiation to closure.
• Manage and lead project teams.
• Foster a culture of collaboration, transparency, and accountability, ensuring cross functional teamwork and alignment to project goals and objectives.
• Effectively communicate project progress, status, and key decisions to stakeholders, including senior management, and provide regular updates on project metrics, risk and dependencies.
• Own and be responsible for the successful delivery of projects, ensuring they are completed on time, meeting requirements and within allocated budget.
• Manage project lifecycle, from requirement, design, technical construction, testing, acceptance, training, documentation and implementation, in accordance with the Project Management Process and Methodology.
• Work closely with Project Lead/Owner or Sponsor to drive strategic or major initiatives as part of the organization’s roadmap and strategy.
• Participate in pre-project activities such as estimation of project efforts, preparation of high-level project plan with project timeline and resource requirements/staffing and organization of project team.
• Manage relationships across all departments, partners including external parties (vendor and/or outsource partners), defining requirements, agreeing terms, and ensuring delivery in accordance to agreed timeline.
• Monitor and track progress of projects and stay on top of the projects to ensure smooth execution.
• Analyse and highlight project risks and develop necessary risk mitigation plans.
• Analyse and highlight project dependencies to pre-empt project issues.
• Maintain project issue register to keep close match of the project issues till their resolution.
• Develop, prepare, and deliver Management Information and reports regularly to support decision making.
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlight any potential concerns /risks and proactively shares best risk management practices.
• Main KPIs - Delivery of projects with agreed cost, scope, schedule, and outcome, and they are baselined and traceable.

Job Requirements

• Bachelor’s degree in information technology, Computer Science or equivalent with min. 8 years of experience in IT Project Management in the financial industry or in the payment domain.
• Demonstrated good knowledge and technical proficiency in corporate banking cross border payment area and project management.
• Experience in managing the entire software development practices, various development methodologies and implementation.
• In-depth knowledge on Project Management and Business Analysis
• Possess leadership, capable of managing stakeholders and maintaining relationships in large scale projects.
• trong team management skills, influencing skills and collaborative team player.
• Excellent communication, interpersonal and presentation skills.
• delivery management experience, with proven track records in managing and steering projects towards smooth execution and on time delivery.

Key Responsibility

The Customer Experience Manager steers the strategic planning process to secure an excellent customer experience for all customers. This position entails overseeing the inside sales function within the Singapore office and carrying the responsibility for supporting the marketing, sales, and service functions. Generally, the Customer Experience Manager coordinates, plans, and supervises a company's Inside Sales team, aiming to ensure the optimized interaction between the company and its customers and lead the team to achieve the Departmental KPIs and goals.

This role will be based in Singapore, is part of the Sales Department and reports to the Country Sales Manager. The main tasks and responsibilities are:

• Responsible for the leadership and management of the inside Sales function in the Sales Center

• Responsible for coaching, mentoring, and developing the Inside Sales Engineers

• Ensure strategic alignment of the local organization with the group strategy.

• Responsible for the implementation and communication of the strategic plans in conjunction with the local key stakeholder

• Lead & drive the Customer Experience Management (CXM) program.

• Work with respective stakeholders to provides insights, tools, methods, and trainings for the team to become truly customer centric.

• Developing and implementing strategies useful in improving customer relationship, dedication, and satisfaction.

• Establish communication channels through which Customers can reach out to us easily and effectively.

• Collect, analyze, and interpret customer interactions data to identify requirements and information useful in optimizing customer experience.

• Work closely with Sales / Marketing departments to analyze customer’s feedback and develop activities/events effective for improved customer experience.

• Work with Corporate Team (HQ) to conduct surveys to gather information on customer opinion of rendered services.

• To work with respective stakeholders to grow Company’s Digital business.

• To work closely with External Sales in a team approach to serving the customers.

• Guide and direct the activities of Inside Sales Engineers to ensure their interactions with customers reflects positively on the company.

• Mentoring of Inside Sales Engineers to ensure compliance with set standards of courtesy and professionalism.

• Good understanding on processes for costings, quotations and proposals using CEP, SAP system.

• To provide guidance to team on technical advisory, project proposals follow-up, negotiations, closing project orders and customer liaison.

• Any other tasks might be required by the Company to support the business strategy.

Requirements

• Degree in Engineering or related studies (Electrical, Chemical Mechanical or Process)

• Work Experience in MNC and similar industry will be an advantage

• At least 3 years of relevant management experience

• Experience in managing and leading teams in a dynamic work environment

• Knowledge of relevant products and industries

• Technical knowledge of process automation and instrumentation

• Knowledge of SAP and Salesforce

• Good communication, presentation, and interpersonal skills

• Strong analytical and strategic thinking skills

• Work independently as well as in a team

• Ability to absorb new knowledge continuously and learning on the fly

• Good Time Management and Proactiveness

• Possess strong leadership skills

Working hours: Mon to Fri, 8:30am to 5:30pm

Job Responsibilities:

• Prepare proposals, quotations, and tenders for inquiries, negotiating terms to secure sales opportunities.
• Pursue new business opportunities that align with the company's expertise in interactive and experiential technologies, targeting markets such as marketing, events, galleries, exhibitions, and retail.
• Develop solutions to enhance client experiences and foster brand loyalty.
• Collaborate closely with team members to meet and exceed client expectations.
• Partner with collaborators to deliver innovative and successful projects.
• Manage both company and client expectations effectively.
• Contribute to strategic planning and solution development to drive sales.

Requirements:

• Preferably have at least 2 years of relevant experience in IT, Multimedia, MICE, Marketing, or Creative industries.
• Strong interpersonal communication skills.
• Excellent written and verbal communication abilities.
• Demonstrate a positive, eager-to-learn attitude towards acquiring technical knowledge, with a creative flair.
• Passionate about technology, user experiences, and various areas of design and innovation.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

About the Role:

The main primary responsibility will be growth. Develop and nurture key relationships with clients, suppliers, and other external stakeholders and internal stakeholders such as directors, general managers, and other departments. Identify and Create, Strong Communication and ability to collaborate with new opportunities. The top 3 most important responsibilities of a business development manager include: Identify and Create, Strong Communication and ability to collaborate with new opportunities

Primary job scope

• Lead and manage team members in one specific vertical team.

• Creating development plans and forecasting sales targets and growth projections

• Meeting potential clients and building positive relationships. Implement effective sales actions according to the sales target drawn by company.

• Implement and develop sales activities in the responsible sales area under the leadership

• Identifying market opportunities through meetings, networking, and other channels.

• Meet/Exceed the sales task，complete the responsible task independently

• Maintain the existing customer, establish the detailed customer files

• Be an AR controller according to the account period required by company

Specific requirement activity

• Regularly visit customer, attend QBR/MBR and maintain relationships.

• Perform sales call to new/potential customers which are raised on target list given.

• Perform market investigation, research, list up the New/Potential customers.

• Propose solution to overcome and obtain new business & share-up business both Air, Ocean, and Cross border trucking.

• Report irregularities to a direct superior in a timely manner.

• Perform trouble shooting on issues. Investigate the route cause with Air/Ocean operation team and propose the counter measure which clarifies the details of 5W1H and discuss on future correspondence with the customers.

• Settle the outstanding account receivable based on the terms and conditions given.

• To manage the RFQ (Spot, Monthly, 3 months, Annual) with RFQ team and to do the rate proposal to customers both Air and Ocean business.

• Share market information proactively to the existing customers and target customers.

• Input sales progress in CRM system within timeline.

• Expand Singapore export/import business ( both Air and Ocean ) and minor manage 3rd party business (offshore business- if the business owner is Singapore customer ).

• Working closely with overseas office to share information and get closer to the business.

• To create the sales report by timeline monthly basis.

• Join visit customer with sales members to support/advise, if necessary.

• Hold team meeting in regular basis , understand team sales status and provide necessary advise / guidelines.

Competency

• Diploma / Degree in Freight Forwarding, Logistics & Supply Chain Management or equivalent.

• Min 3 years’ experience in senior sales manager position in freight forwarding industry

• Leadership experience in managing a team

• Excellent written and verbal communication skills．

• Proficient in MS Office applications (word , excel , power point )

• Experience in profitability simulations, progress report and preparing presentation slides / proposal.

• Good in communication and negotiation. Excellent presentation skill．

• Strong organizational and management skills.

• Strategic thinking and statistical analysis skills.

• Proactive, resourceful with ability to work well independently or in groups.

• Enthusiastic about sales job, teamwork spirit, communication skill and interpersonal.

• Must be brisk and active and quick work.

• Need quick response and reporting in case of any irregularities.

• Detail and accurate for reports

• Complete task within deadlines

• Relevant experience of operation work in Air or Ocean operation department would be at advantage.

Mon to Fri 8.30am - 6pm

Primary Objective

1. Being a team player in the team, assist the team to ensure smooth running of:

• Credit Review Processes
• Asset Quality of CMP Loans Portfolio
• Credit risk issues including asset quality, risk & loss control for CMP Loans Portfolio
• Onboarding checks for New to Bank accounts (deposit accounts).
• Quality control for Credit Reviews and New Loans Application.

2. Co-manage in areas such as:

• Compliance for CMP
• Audit for CMP
• Operational Risks for CMP

3. Ensure completion of all mandatory training

4. Assist Unit Head in ad hoc task.

5. Preparing training materials for CMP RM/BH on Regulatory, Ops Risk and Credit Risk Matters

Key Responsibilities

CMP Portfolio (Credit Quality Checks and Onboarding Checks)

• Checks on Account Onboarding documents to prevent Compliance errors such as error in Name Screening and CDD Questionnaires.
• Handle any ad-hoc projects / meetings / discussions pertaining to credit risk and asset quality matters.
• Ensure Credit Reviews are completed as per SLA.
• Conduct quality control checks on credit application submission (reviews and NTB)

Audit Matters and Compliance Matters

• Ensure timely assessment and submission of Risk related reporting (KRI, KCT, LDC).
• Assist Unit Head to ensure the department complies with all the regulatory and internal guidelines.
• Assist in implementation and manage control / checking process to ensure department is compliance to existing policy, guideline and regulations
• Assist Unit Heads to prepare reviews for Dept FM
• Handle / Administer any ad-hoc projects / meetings / discussions of CMP

Location : Jurong East

Responsibilities:

• Works on deals assigned and supports bids process
• Access customers needs, and recommends technical solutions required to meet customer needs and provide neccessary support
• Work closely with internal teams to align solution design with customers’ business requirements
• Support RFI/RFP’s by creating written Business Requirements into technical proposals that comply with industries requirements and standards

Requirements

• Degree in Engineering
• At least 5 years of Technical Solutions experience and Bids experience
• Experience working with government agencies and Enterprises

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for a Service Delivery Manager to join their team and contribute to their ongoing success.

Job Responsibilities:

• Manage infra projects to meet delivery to customer’s satisfaction
• Handle project’s scope of work according to requirements and contractual KPIs
• Manage external vendors/contractors for provision of material or support services
• Prepare project documentation, progress reports to meet quality standards
• Lead project team to provide engineering, operation support and maintenance to operational/production system
• Gather customers’ requests for system enhancements and propose solutions
• Participate or support in new business prospects or tender involvement

Requirements:

• At least 4 – 5 years’ Project Manager experience, handling infrastructure projects
• Experience with government projects will be an added advantage
• Knowledge and experience with ITSM – ITIL Framework
• Excellent communication skills with customers
• Degree in any discipline

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Role Description

This is a full-time on-site role for a Duty Manager position at Mondrian Singapore Duxton. The incumbent will be responsible for overseeing daily operations and ensuring guest satisfaction. They will handle guest inquiries and resolve any issues that may arise. The Duty Manager will also manage the front desk and supervise the team, ensuring smooth operations and excellent customer service.

How your day looks like?

• Take ownership and responsibility for Duty Management shifts
• Record in the Duty Log all/any incidents that occur in the hotel and follow up with the Front Office Director and/or Hotel Manager
• Report any accident, incident, theft for both internal and external guests, and liaise with Security & Safety Manager as appropriate
• Knowledge of all arrivals and departures, using guest name at all times
• Check current day arrivals and departures, taking appropriate action in the event of fully booked situations
• Fully conversant with current availability situation at any given time, and also future availability
• Fully conversant with all hotel room types, numbers, layout, locations, rates
• Liaise with Housekeeping and Engineering as required for Out Of Order rooms
• Ensure accuracy of input into reservation/front desk systems, and content/legibility of registration cards
• Manage upselling opportunities, email capture and other Front Office initiatives
• Ensure all necessary supplies are available for the Front Desk in order to work efficiently and oversee ordering/completion of Purchase Orders in line with hotel policies and procedures
• Undertake and complete any special projects, tasks or other reasonable request by Front Office Director and/or Hotel Manager
• Meet and welcome regular, global card holders and VIP guests
• Ensure Front Door entrance is covered at all times
• Ensure guest privacy and security, respecting confidential information
• Ensure all guest special requests are followed through and administrated
• Ensure Front Desk Agents are fully conversant with correct policies and procedures for: Reservation enquiries and booking requests, allocation of rooms, pre-allocation and handling of Group arrivals, registering guests, offering assistance with luggage and/or escort to guestrooms, VIP guests/walk-ins, and handling complaints/feedback.
• Follow up on any doubtful accounts passed on by Front Desk Agents
• Authorize and sign paid outs, corrections, adjustments and cashier’s banking
• Be fully involved in the preparation of departmental and hotel budgets as well as any other financial reports if requested
• Ensure Front Desk Agents balance their close of shift and resolve any discrepancies in audit and cash float balancing
• Fully conversant with foreign exchange procedures
• Fully conversant with hotel credit policy as it relates to: cash payments, credit card payments, account to company, voucher payment, and third party payment.

As the Store Manager, you will be responsible for the overall performance of an individual store, with a primary focus on delivering great customer experiences that drive sales and profitability. Your leadership will be pivotal in guiding a dedicated team to efficiently run the store operations. By prioritising both direct interactions and behind-the-scenes support, you'll cultivate an environment where every customer feels valued and every aspect of the store contributes to its success, ultimately maximising profits. 

Key Responsibilities: 

• Offering customers a high level of service through styling advice, product knowledge and store experience  

• Analysing selling information and taking responsibility for the store sales performance   

• Leading and motivating a team of managers, visual merchandisers and sales advisors to achieve excellent standards of service  

• Leading recruitment and ensuring induction and training of new starters is carried out well 

• Identifying future talents and putting together development plans to support their progression  

• Overseeing store operations   

• Creating a great place to work  

• Monday - Friday: 8.30am - 5.30pm
• Location: East

Job Responsibilities:

1. Field Service Support:

• Provide on-site technical support for semiconductor manufacturing equipment, including installation, maintenance, and troubleshooting.
• Resolve customer issues promptly to minimize equipment downtime.
• Conduct routine inspections and preventive maintenance to ensure equipment operates at optimal performance.

2. Technical Expertise:

• Diagnose and repair equipment issues using expertise in vacuum pump servicing and PLC systems.
• Support advanced manufacturing processes with knowledge of sputtering and etching tools, PVD, and other coating machines.
• Stay updated on industry advancements to enhance technical capabilities.

3. Customer Relations:

• Communicate effectively with Japanese-speaking clients and partners to understand needs and deliver customized solutions.
• Build and maintain strong customer relationships to ensure high levels of satisfaction.
• Prepare detailed reports and documentation of service activities and outcomes.

4. Project Assistance:

• Assist in planning and executing field service projects, ensuring timely completion and adherence to quality standards.
• Collaborate with cross-functional teams to address technical challenges and provide comprehensive solutions.
• Monitor project progress and provide regular updates to stakeholders.

Job Requirements:

• Bachelor’s degree in Engineering or a related field.
• Minimum 5 years of field service experience in semiconductor, aerospace, vacuum technology, or related industries, with at least 2 years in a supervisory or managerial role.
• At least 3 years of hands-on experience with PVD or other coating machines.
• Proficiency in vacuum pump servicing, PLC systems, and experience with sputtering or etching tools.
• Fluencyof Japanese language is require to liaise with clients in Japan.
• Willingness to travel for customer site support and occasional overseas travel.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090