Overview

Microsoft’s Enterprise Account Team focuses on empowering customers on their AI Transformation journey. This team is responsible for envisioning new possibilities for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft.

As an Enterprise Account Technology Strategist, you will have the opportunity to design and drive leading edge technology initiatives in partnership with your customers, both supporting your customers’ desired business outcomes and achieving Microsoft’s business objectives.

Paired with an Enterprise Account Executive, leveraging your large, multi-functional v-team across the breadth of the Microsoft product portfolio and the vast catalog of Microsoft Partner offerings, you will build and grow your network of technology executives within your customers and bring industry-relevant solutions to help the customers adopt and embrace AI technologies. With a proven history of innovating technical solutions to achieve customers’ business objectives and achieving account growth targets, this role will give you the opportunity to combine your technology and industry knowledge to deliver on AI solutions to accelerate your customers’ AI vision and to ultimately become their trusted technology advisor.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Customer AI and Security Strategy Leadership - Document and articulate the customer’s business objectives, technology landscape and AI and Security strategy.
• Technology Relevant Trusted Seller - Drive Microsoft Business growth including partner co-sell motions and governance around consumption and intent to use
• Technology Leadership across Solution Areas - Lead AI, (including data and migration) and Security, conversations across the rooms of the house showcasing how they align to the customers business priorities.
• Industry Knowledge – Apply expertise in customer businesses, technology platforms and industry to build AI strategy with the customer that is aligned to business outcomes. Challenge customers’ assumptions with constructive dialogue about their business and technology.
• Applies expertise (deep expertise across few accounts or broad expertise across many accounts) and thought leadership to identify and inform the development of the right Industry Sales Kits and industry partners within the customer's vertical industry.
• Articulates and understands specific industry-related market trends, as well as customer threats, opportunities, and barriers to growth as they relate to the customer's broader industry.

Qualifications

Required Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 6+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experienceOR equivalent experience

Preferred Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 12+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience
• OR equivalent experience
• 6+ years experience in relevant customer industry
• 6+ years experience in digital transformation, or using technology to drive customer business outcomes

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Job Responsibilities:

Key parties you would work with would include but not limited to:-

To identify and develop new business opportunities through sourcing, negotiating and winning channel partners to generate effective revenue.

To develop and execute sales strategies to achieve assigned revenue and profit targets.

Proactively develop and manage channel partners to grow and develop business relationship and business opportunities.

To establish and maintain good working relationships with channel partners and personnel within the organization.

Recommend and execute joint activities with channel partners in support of business/sales/marketing objectives and target.

Manage enquiries, feedback and any other sales/operational issues.

Work with Finance to manage account receivables and ensure smooth billing protocols and healthy ARs of channel partners.

Job requirements:

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, or Degree in Computer Science/IT or any field.

At least 1 year working experience in the relevant industry.

Ability to exercise initiative, judgment and priorities workloads as well as capacity for teamwork with a pressured and busy environment with multiple projects running at one time.

Strong interpersonal and communications skills with excellent presentation skill.

Good verbal communication skill.

Aggressive, result-oriented and a good track record of meeting sales target and objectives.

Outspoken, sociable, self motivated, enjoying meeting new people and cultivating business relationship and rapport.

Must be willing to travel and possess own transport for work related activities.

Synergy is a world leading consulting firm specializing in SharePoint technologies. Synergy delivers premier consulting, development, and training services to some of the largest customers in Asia. We are continuing to grow our team of talented professionals and are looking for individuals with a passion for technology.

Technical Project Support

• Provide technical leadership on projects working with both project managers and technical teams
• Provide architectural advise to clients in areas of M365, SharePoint Online, Power Platform, and Azure
• Manage issues arising from scope definition and disputes impacting scope, schedule, and cost.
• Resolve project technical issues, reporting to Senior Management and Customers.
• Optimize resource utilization across teams to maximize productivity and minimize wastage.

Customer/Vendor/Stakeholder Management

• Manage contracts and subcontractors, effectively engaging stakeholders in project decisions and execution.
• Build long-term customer relationships by anticipating and exceeding customer expectations.
• Negotiate with customers on change control mechanisms to meet schedules and prioritize changes based on business needs.
• Maintain a strong customer-service orientation.

Team Management

• Lead, guide, manage, and motivate project team members to deliver quality project work, eliminate project exceptions, and delight customers.
• Plan for optimal resource use across teams with project and technical competencies.
• Ensure high individual and staff billability.

Ideal Candidate Qualifications

• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation, and interpersonal skills, including strong persuasive techniques.
• Ability to lead, develop, and maintain respectful and trusting relationships.
• Proven track record in assuming overall responsibilities and managing large-scale implementations.

Requirements:

• At least Bachelor’s degree and minimum 8 years of experience
• 3-5 years of experience working with Microsoft cloud technologies in the IT Industry
• Previous experience running a large IT project of 6 months or longer
• Excellent English skills both written and spoken
• Good communication skills
• Detail-oriented and well organized
• Proficiency in Microsoft 365 and Azure

Note: This is currently a work from home position so candidates must have home internet service with at least 30MBPS.

Responsibilities

Account Development/Sales

• Understand customers’ needs and provide solutions.
• Lead others in how to meet customer expectations.
• Works closely with Sales Managers, Engineering and Operations to develop strategies that result in customer penetration and sales growth.
• Make sales trips to customer sites as needed to establish new accounts and maintain current accounts.
• Maintains constant communication lines with the customers and stakeholders.
• Maintains good customer relationships at all levels within the customer organization, meets and exceeds bookings/sales goals as agreed upon with Sales Management.

Proposal Generation

• Communicates proposal information to all stakeholders and assembles teams as needed to jointly develop quotes for manufacturing times and materials.
• Reviews the project with the Operations teams to assure that processes and materials proposed are appropriate, typically involves the stakeholders needed (Engineering, Estimating, Sales Management, etc.) in the cost and price review process.
• Works with materials management to determine lead-time and capacity.

Contract Review/negotiation

• Develops strategies for pricing and terms, consults Sales Management, CEO/President, Operations Management.
• Negotiate terms and conditions as required.
• Manages customer changes (ECN) and pursues change claims in a manner that does not impact relationships.

Project Execution

• Manages ongoing programs through completion by monitoring status on a daily basis and involving the appropriate people in the organization to aid in the process.
• Holds in-plant meetings with support functions to communicate project direction and status
• Involves Manufacturing Engineers and/or a project team to process the project
• Provides leadership in pursuing continuous improvement and reduction.
• Supports the manufacturing and engineering departments by clarifying questions on specifications.
• Collaborates with experts to solve problems on projects to ensure customer satisfaction.
• Continually interfaces with customer regarding schedules, changes, problems and pricing.
• Reviews job closing and approves billing, follows up on customer receipt of project, customer satisfaction and payment for customer, supports accounting in resolving invoice/payment problems.

Strategic Focus/Planning

• Actively participates in the strategic planning process, focused on future customer need and initiates potential research and development projects to gain competitive advantage and fuel business growth
• Provides accurate bookings/sales forecast to assist in asset and budget management
• Keeps current with new methods of manufacturing, business systems, and new technology.
• Has a focus of self-development through continued training and education.
• Participates in special projects or activities, carries out special duties and responsibilities as assigned.

Requirements

• Bachelor's Degree in Business Management, Engineering, or a related technical field.
• At least 6 years in semiconductor or similar manufacturing industries; experience in contract manufacturing is a plus.
• Proven track record of maintaining profitability on complex machined parts and assemblies.
• Strong ability to prioritize tasks and handle multiple assignments with urgency in a fast-paced, deadline-driven environment.
• High energy and initiative; adept at seeking out information and establishing strong relationships internally and externally.
• Demonstrated capability in managing and leading project teams effectively.
• Proficient presentation skills with the ability to engage and convey information clearly to stakeholders.
• Willingness to travel up to 20% as needed.

WHAT YOU'LL DO

• Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $100K
• Pro-actively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities
• Partner closely with Account Executives, Renewals Managers and Customer Success Managers to identify upsell opportunities
• Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal and Marketing
• Coordinate resources to drive feature exploration and adoption
• Achieve quarterly upsell and renewals targets
• Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.

WHAT YOU BRING

• 3+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:
  • in a quota-carrying role
  • working with companies with 2,000+ employees
• Drive, determination and accountability
• Excellent product knowledge and ability to learn a feature-rich application
• Outstanding verbal, written and stand-up presentation skills, with experience of presenting value propositions to executive teams
• Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote
• Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline
• Excellent organizational skills and time management abilities
• Proven ability to quickly get up to speed on new cloud apps and tools
• A proven networker in your daily life
• Up-to-date on digital trends, especially in the mobile, web and email space
• Background in Enterprise SaaS sales for Mobile and/or Marketing Technology a plus
• Prior experience in a startup technology company a plus

We’re now looking for an experienced Account Director to join our Asia Tech x Singapore (ATxSG) team.

This is a uniquely entrepreneurial role with huge opportunities to make a personal impact on the growth trajectory of the event. Our ambition is to make Asia Tech x Singapore the region’s best large-scale tech event by 2025. If you have big ambition and think you can help us realise this vision, we want to hear from you.

This is an individual contributor role accountable for driving event and digital sales by maximising the current event proposition while building on new features and activations. With a focus on consistent retention, growth, new business, product development, and expanding customer base, this is a great role for someone looking to really make an impact.  

Key areas of responsibility

• You will be delivering an exceptional experience for Asia Tech x Singapore partners, sponsors and exhibitors
• Full customer account management, including negotiating contracts and agreements to maximise profit
• Operate as the lead point of contact for any and all matters specific to your accounts
• You'll build and execute a retention and new business development strategy to grow and expand within new and existing cutomers including upselling and cross-selling
• Achieving revenue targets, proactively responding to inbound enquiries and self-generated leads based on a deep market and product understanding
• Accurately positioning Asia Tech's products, solutions and services as a solution for the market and business challenges that meet the customers needs
• Report using all data sources, accurate forecasting and performance metrics to key internal and external stakeholders, highlighting revenue risks and opportunities
• Manage projects and engage in project management duties within customer relationships working to carry out and deliver customer goals while meeting company goals
• Coordinate with colleagues working on the same account to ensure consistent service
• Service multiple clients concurrently, meeting and exceeding deadlines
• Keep customer information/records up to date such as interactions, transactions, account plans and record on Salesforce
• Build a social media presence through social selling
• Liaise with colleagues to keep your knowledge of new and existing products, services and solutions up to date
• Proactively develop yourself, keep abreast of the changing landscape and have a personal development plan utilising the Sales Excellence competencies
• Keep up to date with current market conditions and competitors' products
• Attend key Informa and industry related competitor events
• Represent the brand as a champion leading from the front
• Work on projects across the business as and when required

Build Your Career at Informatica

We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.

Enterprise Account Manager, (Thailand)

Informatica is looking for an Enterprise Account Manager to cover the Thailand territory with experience selling Enterprise business software via partners to join our team in AIK (ASEAN, India, Korea). The role will be based in Singapore. Some travel may be required.

You will report to the General Manager, Sales AIK

The Account Manager will sell our strategic enterprise software Data solutions and driving incremental subscription & cloud revenue. In the role of Territory Account Manager, you will maintain relationships within assigned accounts and maximize Informatica's footprint within them. We are looking for knowledge of complex organizational challenges and being able to translate these into Data Solutions that drive agreed outcomes. Working as the Account Manager you have strong communication, collaboration, and sales skills. Your character is based on tenacity, grid, perseverance and a will to drive our customers' success.

Your Role Responsibilities? Here's What You'll Do

• You are responsible for the execution plan of each assigned account.
• Develop a strategic and comprehensive business plan for your accounts, including identifying core customer requirements and mapping the benefits of Informatica's solutions to customer requirements and agreed outcomes.
• Sell-to and work with executive-level customer decision-makers up to and including the CXO level.
• Accountable for accurate forecasting in SFDC, qualifying against our MEDDICC methodology, regular quarterly revenue delivery and the implementation of agreed account and business plans.
• Developing your own pipeline for the shorter and longer-term requires taking ownership to create new opportunities yourself and to maximize this you work with our Strategic Partners and Marketing to develop an plan for the accounts, to include events, seminars, and roadmap sessions.

What We'd Like to See

• 10+ years of experience in a Field Sales role and selling Enterprise Software solutions.
• Relevant Bachelors or Master's degree.
• Industry knowledge of Banking, Insurance, Telecommunications and/or Manufacturing.
• Thai language skills will be a bonus

Role Essentials

• Data management and a foundation in data / analytics and especially selling software as a service
• Proven experience hitting sales targets and being motivated by that
• Deep industry knowledge of a customer's decision-making process, goals, strategies, and goals.
• BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience

Perks & Benefits

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Tuition reimbursement program to support your and personal growth
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

We're guided by our DATA values and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity.

Informatica (NYSE: INFA), an Enterprise Cloud Data Management leader, brings data to life by empowering businesses to realize the transformative power of their most critical assets. We have pioneered the Informatica Intelligent Data Management Cloud™ (IDMC) that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in over 100 countries and 85 of the Fortune 100 rely on Informatica. www.informatica.com. Connect with LinkedIn, Twitter, and Facebook. Informatica. Where data comes to life.

Responsibilities

• Proactively prospect, identify, qualify and develop a sales pipeline
• Close business to meet and exceed monthly, quarterly and annual bookings objectives
• Build strong and effective relationships, resulting in growth opportunities
• Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs
• Work closely with the Professional Services team to achieve customer satisfaction

Requirements

• BA/BS required
• Knowledge of Malay or Bahasa Melayu and an understanding of the cultural nuances of the Malaysia market can be advantageous in supporting business objectives, managing client relationships effectively, and communicating with key stakeholders
• Significant experience in quota-carrying roles within fast-paced and competitive markets, typically 12+ years, with a focus on FSI and Public Sector business in Malaysia.
• Demonstrated ability to articulate the business value of complex enterprise technology
• A track record of overachievement and hitting sales targets
• Skilled in building business champions and running a complex sales process
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, develops and open source technology a plus
• Driven and competitive: Possess a strong desire to be successful
• Skilled in managing time and resources; sound approach to qualifying opportunities
• Possess aptitude to learn quickly and establish credibility. High EQ and self-aware
• Passionate about growing your career in the largest market in software (database) and developing and maintaining an in-depth understanding of MongoDB products
• Ability to present & excellent listening skills
• Proactive and consultative selling approach
• Strong exposure to handling the assigned Market Track record of maintaining relationships with accounts
• Experience working with Channels & Ecosystems of ASEAN.

What You'll Do:

Criteo is in search of an goal driven & self-motivated Account Executive, SEA to join our Account Strategy team in Singapore. In this role you will:

• Develop relationships at all levels including the C-suite, Marketing Executives, and Ecommerce Managers.
• Aggressively grow revenue and track retention of clients and/or agencies.
• Manage your portfolio of client relationships to grow revenues.
• Develop long standing customer relationships and optimal customer ROI through consultative sales and effective account management.
• Work with a broad range of internal teams (marketing, legal, integration,
• Work incredibly smart to exceed sales goals while contributing to overall
  team goals.
• Sales support and activity reporting
• Maintenance of data integrity with in house sales tools
• Encourage feedback from customers to further strengthen Criteo’s products
  and services traffic) to support sales efforts.

Who You Are:

• BA/BS degree, Master degree is a plus
• Strong track record of success driving revenue through prospecting, creating new business and sustainably growing existing business, especially with strategic brands and enterprise customers.
• At least 2 to 6 years proven experience in direct client relationships in online performance media (affiliate, emailing, search etc.)
• Ability to assess and resolve advertiser/agency issues encountered in the role.
• Strong analytical and Excel skills; strong business acumen.
• Strong interpersonal and communication skills.
• Technical knowledge of site tagging, ad serving and ad ops is a plus.
• Ability to work and deliver strong results in a fast paced, dynamic team environment.
• Good understanding of Southeast Asia business culture and experience working in Southeast Asia.
• Fluency in English and Indonesia Bahasa language are a must, as this candidate will be interacting heavily with clients based in Indonesia
• Collaborative team player, positive and can do attitude a must

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!​

Who We Are:

Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry leading Commerce Media Platform.

At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 3,600 Criteos collaborates to develop an open and inclusive environment. We seek to ensure that all of our workers are treated equally, and we do not tolerate discrimination based on race, gender identity, gender, sexual orientation, color, national origin, religion, age, disability, political opinion, pregnancy, migrant status, ethnicity, marital or family status, or other protected characteristics at all stages of the employment lifecycle including how we attract and recruit, through promotions, pay decisions, benefits, career progression and development. We aim to ensure employment decisions and actions are based solely on business-related considerations and not on protected characteristics. As outlined in our Code of Business Conduct and Ethics, we strictly forbid any kind of discrimination, harassment, mistreatment or bullying towards colleagues, clients, suppliers, stakeholders, shareholders, or any visitors of Criteo. All of this supports us in our mission to power the world’s marketers with trusted and impactful advertising encouraging discovery, innovation and choice in an open internet.

Why Join Us:

At Criteo, we take pride in being a caring culture and are committed to providing our employees with valuable benefits that support their physical, emotional and financial wellbeing, their interests and the important life events. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We want to set you up for success in your job, and an important part of that includes comprehensive perks & benefits. Benefits may vary depending on the country where you work and the nature of your employment with Criteo. When determining compensation, we carefully consider a wide range of job-related factors, including experience, knowledge, skills, education, and location. These factors can cause your compensation to vary.

Responsibilities

• Proactively prospect, identify, qualify and develop a sales pipeline
• Close business to meet and exceed monthly, quarterly and annual bookings objectives
• Build strong and effective relationships, resulting in growth opportunities
• Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs
• Work closely with the Professional Services team to achieve customer satisfaction

Requirements

• BA/BS required
• Knowledge of Malay or Bahasa Melayu and an understanding of the cultural nuances of the Malaysia market can be advantageous in supporting business objectives, managing client relationships effectively, and communicating with key stakeholders
• Significant experience in quota-carrying roles within fast-paced and competitive markets, typically 8+ years, with a focus on FSI and Public Sector business in Malaysia.
• Demonstrated ability to articulate the business value of complex enterprise technology
• A track record of overachievement and hitting sales targets
• Skilled in building business champions and running a complex sales process
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, develops and open source technology a plus
• Driven and competitive: Possess a strong desire to be successful
• Skilled in managing time and resources; sound approach to qualifying opportunities
• Possess aptitude to learn quickly and establish credibility. High EQ and self-aware
• Passionate about growing your career in the largest market in software (database) and developing and maintaining an in-depth understanding of MongoDB products
• Ability to present & excellent listening skills
• Proactive and consultative selling approach
• Strong exposure to handling the assigned Market Track record of maintaining relationships with accounts
• Experience working with Channels & Ecosystems of ASEAN.

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.Our SMB Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and decision-makers within their patch, and become natural at helping customers realize value from their Salesforce investments.You will use your new business development skills to develop opportunities, through both warm leads and whitespace prospecting for the Malaysia market.

Responsibilities :

• Lead a dedicated customer set (region or vertical) in the SMB space being responsible for the full sales cycle. You coordinate several sales projects simultaneously and are fully responsible for your customer.
• Own the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business, while growing existing accounts.
• Use your solution selling expertise to respond efficiently to customer needs and identify business potential to create a strategic, long-term partnership with your customers.
• Strengthen client relationships through regular engagement and face-to-face meetings
• Prioritise and lead industry events and user groups to generate market interest.
• Work in partnership with our team of Business Developers, Pre-sales, and Marketers for all sales leads and sales opportunities.
• Building account strategy and territory plan for the Malaysia Market

Required Qualifications:

• Proven track record of success in full cycle sales
• Experience in the Malaysia market with a track record of success.
• Credibility at all levels and evidence of building positive relationships internally and with the customer.
• Effective communication skills with the ability to build influential relationships and deliver results in a cross-functional environment.
• Successful history of net direct new business sales, proving consistent delivery against targets.
• High motivation, resilience and ambition to build a career at Salesforce.

At Pontiac Land, our Human Capital Vision is:

Each individual valued, respected and contributing.

Each team cohesive, learning and aligned.

Each leader serving, coaching and modelling excellence.

Exciting benefits and opportunities await talents who join us! We seek to offer the following:

• A nurturing and team-based culture, with structured training and career development opportunities
• Comprehensive medical coverage, health and wellness programmes and Flexible Benefits for customized suite of benefits
• Unique schemes and benefits and inclusive of employee rates at our hotels and retail mall, subsidized lunch, birthday leave, examination leave and volunteer leave.

Job Responsibilities

• Perform Patrolling duties for office towers/shopping malls/residential buildings
• Respond to emergencies which includes but not limit to lift traps, power failure, fire/security alarm activation
• Respond promptly to tenants and guests’ feedback and request
• Report of all security breaches and building defects
• Conduct routine checks to ensure workplace compliance to WSH and other legal requirements, Code of Practice and Singapore standards
• Provide high service standard to tenants and guests towards achieving customer delight

Job Requirements

• Minimum 1 year of related experience as a security officer (Candidates with relevant experience could be considered for a Senior role)
• Valid SIRD Security Licence is required
• Shift duty is required with overtime pay on an 8-hour rotating shift, 6 days a week

What your impact will be:

• Meet and exceed sales quota through outbound/inbound leads strategically selling the value of EDB’s products to key decision makers.
• Generate and grow new ARR license revenue in assigned accounts and territory.
• Develop and maintain sales plans, metrics and strategy to deliver annual sales targets.
• Qualify and cultivate leads generated from our website, trade shows and other marketing efforts, etc.
• Build strong relationships resulting in growth opportunities.
• Establish and expand knowledge of our products, competitors and industry trends.
• Work within a matrix team structure of Sales, Sales Engineers, Inside Sales, Partners, Professional Services, Marketing and Sales Operations to own, plan and execute a regional GTM strategy for the territory.

What you will bring:

• 7+ years of enterprise software sales experience.
• Proven track record of successfully selling strategic & complex enterprise software solutions into our relevant markets.
• Experience in ASEAN markets.
• Ability to manage multiple opportunities to meet deadlines, setting direction for and ensuring the success of all sales and customer interactions.
• Proficient in creating pipeline, developing and executing close plans that overachieve sales and revenue goals.
• Develop strategic approaches to target accounts whereby positioning EDB solutions.
• Be able to prospect effectively at all levels.
• Be able to accurately forecast the business to leadership
• Strong acumen in technology and ability to articulate solution value proposition.
• Self-motivated, driven for success and delivers results through direct and channel partners.
• Excellent planning, preparation and presentation skills for executive meetings.
• Ability to work independently and also within a matrix team environment.
• Strong communication and presentation skills.

Responsibilities:

Able to prepare full set of accounts and perform Bookkeeping functions on a monthly, quarterly or yearly basis for different types of companies and businesses

Able to prepare and compile financial and management reports

Preparation, submission and filing of GST returns for our clients

Preparation of Audit Schedules and liaising with external auditor during Annual Audit

Having relevant knowledge of corporate and personal tax and handle simple tax computation and able to liaise with IRAS if necessary

Supervise, review and correct the work of junior accounting staff

Any other duties/tasks as assigned

Requirements:

Diploma in Accounting/bachelor’s degree in accounting at least 5 years of relevant working experience

Work experience in a CPA firm would be an added advantage

Experience in handling various industries accounting will be an added advantage

Strong attention to detail and good analytical skills

Proficiency with Microsoft Office and accounting software e.g. MYOB, AUTOCOUNT, XERO

Must be initiative, multi-tasking, work independently, hardworking and meets tight deadlines

Good interpersonal, communication and ability to work under pressure

Bilingual in English and Chinese preferred (to liaise with Mandarin speaking clients)

Immediate available is preferred

About MSQ Asia

At MSQ Asia, we’re building something different, we are a brand out creative team that blends data-driven insights, innovative brand out storytelling, and strategic audience engagement to deliver transformative and more effective content across consumer touchpoints. With a focus on creativity, and impact, we work with top-tier brands across from SEA to LA to craft campaigns that resonate and deliver both meaning and memory.

We are looking for an Account Director to join our dynamic team. This role is at the heart of our business, driving client relationships, leading growth opportunities, and building/supporting a passionate team of professionals.

Key Responsibilities

1. Client Servicing (60%)

• Build and nurture trusted relationships with 2–3 core clients, acting as the primary contact and strategic advisor while managing a handful of additional smaller creative and production projects.
• In coordination with your line manager, you are responsible for ensuring client satisfaction and handling strategic issues or issue resolution.
• Oversee campaign delivery and production across multiple campaigns and touchpoints, ensuring they align with client objectives, timelines, and budgets.
• Collaborate with internal teams (creative, digital, and production) to execute integrated campaigns across various platforms and media channels.
• Anticipate client needs and proactively identify opportunities to add value to their business.
• Monitor campaign performance metrics and provide actionable recommendations for continuous improvement.
• Have your finger on the pulse and an eagle eye for numbers. Being able to prepare quotes effectively and ensure commercials are accurately recorded and reported to the business. Financial control of billings and third party costs

2. Growth (20%)

• Identify and convert new business opportunities within existing client portfolios and your own personal network.
• Lead pitch processes, from ideation to presentation, ensuring strategic alignment with client goals.
• Stay ahead of industry trends, using insights to inspire innovation and attract new clients.
• Collaborate with senior leadership on strategic growth initiatives for MSQ Asia.

3. Grit (20%)

• We’re a small but high performing team. We’re looking for someone that is willing and able to step in, lead the charge and is happy to get their hands dirty. We operate in a start-up vibe and look for people that want to build part of our next chapter.
• We’re growing and as such we plan on giving you the opportunity to support us in finding the next generation of support across our Client Servicing division. This will lead to mentoring and management opportunities.
• Take ownership of the quality of creative responses in conjunction with Creative Director
• We’re not the finished article, we’re looking for your support in bringing all the best learnings and processes from your previous experiences to make us even better!
• Champion MSQ Asia’s values of fun, safety, creativity and effectiveness

Qualifications and Skills

• Proven experience (6+ years) in account management within the advertising, marketing, or creative industries.
• Strong strategic thinking and problem-solving skills with a client-first mindset.
  Demonstrated expertise in managing campaigns across multiple platforms and touchpoints.
• Exceptional communication, presentation, and interpersonal abilities.
• A track record of successfully growing client accounts and leading pitches.
• Demonstrated leadership skills, with experience managing and developing teams.
• Knowledge of digital, data-driven marketing, and sustainability-focused campaigns is a plus.

What We Offer

• Agency Retreats 
• Hybrid working environment
• Group Health Insurance 
• Group Personal Accident Insurance 
• A hybrid working environment 
• Curated Learning & Development opportunities 
• Annual festivities, along with various social events throughout the year 
• Fun Studio environment working alongside great and talented individuals 
• We offer 'Recharge Friday' every two weeks, providing our team members a half-day off on Fridays to promote well-being and rejuvenation. 

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

As a Sr. Technical Account Manager you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS.

As we continue to rapidly expand in Singapore, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentorship and gain AWS certifications.

Key job responsibilities
• You’ll build solutions, provide technical guidance and advocate for the customer
• Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
• Develop trusting relationships with customers, understanding their business needs and technical challenges
• Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
• Consult with a range of partners from developers through to C-suite executives
• Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
• With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
• Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
• Being part of a wider Enterprise Support team you’ll provide post-sales, consultative expertise
• Solve a variety of problems across different customers as they migrate their workloads to the cloud
• Uplift customer capabilities by running workshops, brown bag sessions, etc.

A day in the life
As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services.

Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. Watch a short video about life as a Technical Account Manager team here https://www.youtube.com/watch?v=EBA_8o0F9D0

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

About the Role

We are seeking a highly motivated and results-oriented Senior Account Manager to join our dynamic Affiliate team. Based in Singapore the Senior Account Manager is an integral position within GroupM’s Affiliate team, working for some of the largest global brands helping them to drive successful partnerships & campaigns in the Korean market. The Senior Account Manager will work closely with the Affiliate Director from both an operational and strategic stand point. We work with some of the world’s biggest retailers, so we are looking for the right candidate to join us to deliver exceptional service levels to these current clients with a strong work ethic and positive attitude.

3 best things about the job:

• Opportunity to work with some of the world's leading brands and gain an understanding and insights into the APAC marketplace.
• Collaborative and supportive team environment to achieve goals together.
• Opportunities for professional development and career growth.

Key Responsibilities:

Client Service & Account Management:

• Act as the Korean Account Manager on multiple blue-chip clients within GroupM regional Affiliate Marketing team.
• Manage the day-to-day workflow, acting as a key point of contact for assigned accounts.
• Build and maintain strong relationships with clients, understanding their business objectives and providing strategic recommendations to optimise their affiliate programs.
• Proactively identify growth opportunities within existing accounts and collaborate with the team to develop and pitch new ideas.
• Compile and deliver and present regular performance reports, providing insightful analysis and actionable recommendations to clients.
• Responsible for financial management from an external perspective, monitoring client budget and spend.
• Meet and host affiliate partner events.

Partner Management & Development:

Campaign Execution & Optimisation:

• Plan, execute, and optimise of affiliate marketing campaigns across various partners.
• Track key performance indicators (KPIs) to ensure campaigns are delivering against client objectives and budget.
• Proactively identify and troubleshoot campaign performance issues, implementing corrective actions to maximise results.
• Stay abreast of industry trends and best practices to continuously improve campaign effectiveness.
• Manage the platform.
• Recruit and onboard new publisher partners, expand our network, identify strategic partnerships. to grow the business and increase efficiency for clients.
• Develop and maintain strong relationships with existing publisher partners, providing ongoing support and optimising partnerships for mutual growth.
• Negotiate favourable partnership deals and ensure compliance with program guidelines.

Reporting & Analysis:

• Have an analytical approach whilst working on reporting and performance metrics to draw insight and make strategic recommendations to clients to optimise their affiliate program.
• Prepare regular client reports, including performance summaries, key metrics, and strategic recommendations.
• Utilise data visualisation tools to present findings in a clear and concise manner.

Desired Skills and Experience:

• Bachelor's degree in Marketing, Business Administration, or a related field.
• A minimum of 5 years digital marketing experience with a preference for 3 of these years to be in an affiliate marketing focused role or a client-facing role.
• In-depth knowledge of affiliate / partnership marketing and the best practice on how affiliate programs are managed.
• Excellent communication and presentation skills, both written and verbal, with the ability to effectively communicate with clients and internal stakeholders. The candidate must be comfortable presenting to large groups of people and senior clients.
• Proven track record of successfully managing and growing client accounts.
• Exceptional organisational and time management skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
• Strong time management and organizational skills.
• Seeks ownership and readily accepts accountability.
• Some familiarity with reporting platforms (affiliate networks/tools) and how they are used to manage campaign performance.
• Proficient in Microsoft Office Suite, particularly Excel and PowerPoint.
• Positive attitude and a team player ready to be part of the team culture.
• Fluency in English and Korean is essential for this role due to frequent interations with the market you'll be working on.

More about GroupM

GroupM - GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupmworldwide

About GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Job Responsibilities:

1. Responsible for the drafting, review and filing of various contracts to ensure the accuracy and compliance of contract contents.
2. Write high-quality project promotion copy, assist in marketing activities, and enhance brand awareness and influence.
3. Collect customer project information, ensure the information is complete and accurate, and submit the required information in a timely manner.
4. Support sales managers to complete project-related work, prepare required information and documents, and improve work efficiency.
5. Regularly follow up on customer project progress, maintain customer relationships, improve customer satisfaction, and ensure the quality of after-sales service.



Job requirements:

1. College degree or above, related majors are preferred.
2. At least 1 year of relevant work experience. Applicants with business assistant or copywriting experience are preferred.
3. Be humble and polite, have strong affinity, and have good interpersonal communication skills and teamwork spirit.
4. Have good communication and writing skills in Chinese and English, and be able to handle bilingual documents.

Job Responsibilities:

1. Daily Operations

• Perform routine daily inspections around the building and surrounding areas to check for building defects, safety issues and non-compliance of building regulation and house rules.
• Plan and schedule preventive maintenance and identify and propose necessary repair, maintenance and improvement works.
• Supervise and inspect works of the service providers that provides maintenance or repair services.
• Update maintenance records in Yardi Elevate (FM) system, stock inventory, and request of quotations for minor works.
• Attend to tenants’ requests, feedback and closing the loop with them.
• Monitor tenancy fit-out and building improvement works and carry out daily inspection of tenant’s premises during fitting out works.
• Generates work orders for the service providers to carry out the work.
• Ensure that the isolation of fire alarm/hot work is properly carry out by the service providers.
• Response/operate the fire alarm system in Fire Command Centre (FCC).
• To oversee and supervise the security officers in the manning and controls of the drop-off point.

2. Housekeeping/ Cleaning

• Lead and conduct regular joint inspection with cleaning service provider and oversee the work activities of housekeeping personnel.
• Report cleaning deficiency and track its closure.
• Conduct frequent daily check on all critical and common areas of the building and liaise closely with the cleaning service provider.

3. Security System

• In charge of daily operations in the FCC and monitor daily attendance of security officers.
• Ensure that security officers carry out duties according to Standard Operating Procedures (SOP).
• Monitor CCTV and card access system and report any incidents or fault immediately.
• Attend and manage any emergency situations on site like fire alarms and bomb threats etc.
• Organise and assist fire safety manager in fire drills and safety inspections.
• Conducts periodic checks for security and safety related equipment such as fire alarms, extinguishers and CCTV etc.
• Ability to assist tenants on access cards programming and any problem encountered by the tenants.

4. Carpark Operations

• Conduct daily check of carpark system and monitor manual raising of carpark barrier.
• Ensure that the carpark system is functioning well.
• Updates the season carpark holder on the monthly basis.

5. Landscaping and Pest Control

• Daily inspection of landscaped areas and supervise the landscaping service provider in carrying out pest control measure.
• To carry out the pest control inspection personally on the need basis.
• Conduct daily inspection of all drainage systems, toilets and pantry area.

Job Requirements:

• Fresh Graduate or minimum 3 years of experience in Building operations in commercial buildings will be an added advantage.
• NITEC and above or relevant studies.
• Team oriented and good interpersonal skills.
• Able to perform shift and standby duties.

In RQAM, we strive to provide each and everyone a,

• Fun and Vibrant Work Environment.
• Nurturing leadership to hone your skills and support your career aspiration.
• Skills Competency Framework in place to work on your career ladder.

Job Description

• Implement appropriate safety measurements in accordance with the Workplace Health and Safety Act
• Enforce all safety requirements and company safety rules and regulations
• Conduct regular site checks and take appropriate corrective actions
• Conduct regular inspection to ensure ECM and environmental plan in place
• Maintain and update all WSH records, certificates and reports in accordance with WSH legislation
• Investigate accidents, incidents, or near misses to determine the root causes and prevent future occurrences.
• Maintain accurate records related to safety training, incidents, inspections, and compliance activities.
• Stay current on industry best practices and continuously seek opportunities to improve workplace safety.

Requirements

• Registered WSH Officer with MOM
• Minimum 3 years relevant working experience in construction industry
• Occupational Safety Management (including fire & safety management)
• Experience in JTC/ Private Housing will be advantageous.

Please include the projects you have worked on in your resume.

Anaplan is hiring an ENTERPRISE ACCOUNT EXECUTIVE based in Singapore focusing on selling into the Office of the Controller (Financial Consolidation, Close and Reporting) in APAC market.

In this role, you will take your proven track record of selling sophisticated technology solutions and account management and sell an incredibly versatile platform. Our sales team is helping industry leaders understand the impact of Anaplan products and how our connected planning solution is ending siloed decision-making. You will help our customers achieve their immediate business goals while setting their businesses up for the future.

This role will be a catalyst for Anaplan’s continued growth while leading digital transformation. You may have up to 35-40 accounts in a defined geographic territory, mostly greenfield accounts with several existing Anaplan customers. This type of territory requires someone to further build our footprint by hunting and locking in new logo accounts as well as rapidly growing opportunities within the current customer base.

Your Impact

• Engaging with targeted organizations and prospects to identify broken business processes and position Anaplan’s unique ability to solve the problem in APAC market
• Build Anaplan’s business value throughout the selling engagement.
• Conduct highly effective presentations from the Director through SVP and key C-suite level decision makers including CFOs, CROs, and senior leaders in supply chain, workforce, and other business functions
• Develop customers and own opportunity management start-to-finish across multiple customer targets and functions
• Apply Anaplan’s value-based selling methodology and tools to run sales processes and accurately forecast business
• Employ outstanding account leadership skills to identify account expansion opportunities by cross-selling and up-selling opportunities within targeted accounts
• Work with cross-functional members of Sales Development Reps, Marketing, Solution Consultants, and the Customer Success teams

Your Qualifications

• Minimum of 5+ years of consultative sales experience into Fortune 2000 companies, ideally in SaaS solutions - Preferable to have experience in selling EPM / CPM / business planning products.
• Relevant experience in selling in FP&A space, financial consolidation and close, disclosure management and financial reporting capabilities is highly relevant to the role.
• Shown success selling into Vice President / Senior Vice President buyers
• History of overachieving sales quota & targets, including demonstrated history of multiple high six-figure annual contract value (ACV) deals (services and/or software)
• Demonstrated network in your industry territory, with a mix of some customers and implementation partners
• Domain understanding (FP&A, Supply Chain, Workforce Planning & Sales) and knowledge of how these functions plan, process work and make decisions
• Strong, demonstrated opportunity management practices (e.g. sales process, qualification, executive presentation skills, quote presentation, and negotiation), and ability to balance multiple (3-5) opportunities at once
• Business, Finance, Economics, related BS/BA degree or relevant years of experience
• Demonstrated experience selling into technology, media, and/or telecommunication accounts
• Demonstrated understanding of the pressing business challenges faced by technology, media, and telecommunication organizations today

Preferred Skills

• Experience with SFDC, Altify, Marketo, and Engagio a plus
• Account Planning experience Altify, MEDPICC, Miller Heiman
• Experience selling SaaS solutions into Telco, Media, or Technology organizations

The Manager/ Senior Manager, Account Development for NIQ will provide global leading information services and products to our clients, mostly in the Consumer Packaged Goods industry. Our data offers comprehensive and timely information on market shares and category penetration, competitive sales volumes, and insights into distribution, pricing, merchandising, and promotion. By combining this detailed information with our professional consultative services, we offer valuable insights and expertise that help consumer packaged goods (CPG) brands and retailers improve their manufacturing, marketing and sales decisions. The role will be working in the commercial team.

Responsibilities

Client Relationship Management

• Own the client relationship and lead the client engagement for the assigned accounts by having a strong understanding of their business priorities
• Foster relationships at all levels and functions of the client organization to identify opportunities for incremental product/solution sales
• Work with the Customer Success team to ensure client service standards are delivered

Business Development

• Provide relevant product solutions that answer client business issues/opportunities
• Develop a winning sales framework for retaining current and approaching new clients 
• Work on strategy and approach to win back lapsed clients
• Launch and introduce new services in the market to drive adoption among clients
• Build a strong pipeline through regular engagement with clients
• Build the company’s positive image through active participation in professional associations and industry conferences/seminars
• Contribute to the short-term strategies and business plans for the growth of the business unit based on the global and regional direction

Financial Management

• Achieve key financial metrics: revenue, profitability, and cash collection, as well as other related business development objectives
• Ensure proper pricing and contracts are applied according to the company's policies and guidelines
• Understand the company's financial guidelines such as forecast and pipeline management
• Use sales technology and digital tools to do work efficiently by recording prospects, forecast pipelines and converting sales
• Monitor the actual financial performance against budget/forecast and ensure the implementation of actions that will lead to the achievement of the targets

Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.

We are currently seeking a high calibre professional to join our team as an Account Manager, Securities Services (SSV).

Principal Responsibilities

Role Overview

Markets & Securities Services provides industry-leading services to corporate and institutional clients worldwide, and is a significant part of the HSBC Global Banking & Markets division.

Account Management sits within the SSV platform, and this role has been created to further support the consistent application and on-going delivery of the “Next Generation” of client experience to SSVs’ strategically important client base across products.

Working alongside Client Service Managers and the Client Executives, a primary purpose of the role will be to ensure that we deliver a service proposition that recognizes and adapts to changing client requirements as automation and digitization reduce reliance on operational interaction day to day, and clients seek to extract additional, long term value from their service providers.

The role will be critical to the satisfaction and sustainability of our client relationships by helping create and maintain a platform for growth within the sector and ensuring we deliver:

• An industry-recognised, best in class account management proposition
• A fully reference-able client base with limited/zero attrition

As well as overseeing and maintaining the highest levels of service as a core SSV relationship foundation, the role-holder will identify and deliver key differentiators to clients. This will include the utilization of data and new technology, the multiple products and services that complement the SSV offering within the Group and leveraging SSV’s extensive proprietary network - people and market influence.

To do so, the role-holder will be required to continually familiarize themselves with the services SSV offers today and the product roadmap for the future.

Additionally, the role-holder will effectively support Client Executives and Sales Directors on new and cross sale initiatives for strategic clients/prospects, as well as owning commercials and maximizing profitability and incremental growth opportunities with clients. In case of clients where there is no Client Executive assigned, actively perform the activities of the client lead.

To achieve this, the role-holder will need to forge deep relationships with key stakeholders and manage virtual client teams including from the following business partners:

• Client Service Management
• Client Executives
• Operations
• Digital & Data
• Client & Sales Enablement
• Product
• Global Relationship Bankers

Managing relationships with clients and other senior stakeholders throughout the industry will also be key to the success of the role, and will necessitate that client events are planned and attended appropriately and that client feedback and key management reporting is effectively produced and utilized.

In summary, the role-holder will ensure we attain the highest levels of satisfaction, retention and reference-ability of the SSV client base. Additionally, the role-holder will act as the core relationship touch point across SSV products for a select number of clients. Many of the SSV teams, including client management, are virtual and spread over multiple geographical locations, making collaboration with client and internal stakeholders a crucial component of the success of the business.

Duties and Responsibilities

• Client retention: Work in tandem with Client Executives, Client Service Management, Product and Operations to ensure high levels of client satisfaction and a reference-able client base
• Create and maintain detailed client plans that effectively map the organizational structure and key contact points in the assigned clients
• Proactive management of non-operational queries, issues and escalations across all products and jurisdictions
• Conduct and manage service reviews and support ongoing client due diligence of HSBC
• Management of commercial operations including implementation of fee schedules, aged debtor management, maintenance of key commercial and service level agreements
• Client relationship and internal stakeholder management
• Establish/adhere to an agreed governance framework and meeting schedules to deliver strong senior client engagement and maintain full compliance with internal controls
• Understand client operating model, partnering with internal teams to manage client change requests and driving operating model improvements
• Capture, advocate and drive service improvement opportunities and prioritize change management agendas across the business
• Management of client improvement plans
• Articulation and application of Product roadmap to clients and inputting client feedback, insights and issues for future developments
• Promote client adoption of digital tools and support client to co-service model
• In case of clients where there is no Client Executive assigned, actively perform the activities of the client lead

Qualifications

• Minimum of 5 years’ experience of Securities Services, client management, business implementation/change, business development and/or senior operational leadership experience
• Client facing with excellent communication and presentation skills, including an ability to lead and manage meetings
• Track record in maintaining and retaining client relationships across securities services products with an ability to help execute departmental strategy
• Understanding of core commercial and contractual drivers and business performance
• Proven ability to adapt to the changing demands of the industry, clients and internal stakeholders
• Proven capacity to operate across a complex organization collaboratively, whilst ensuring that the agreed client/HSBC agenda is effectively managed
• Demonstrable quality track record as a team-player with the capacity to positively contribute to the department strategy
• Fully proficient in understanding the regulations that drive the securities services arena and in particular those that govern client management
• Sound understanding of controls, risk management (product and market) and mitigation techniques

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

As an Account Director, you will be responsible for developing and delivering a sales strategy that will assist in hitting growth targets by growing our current customer base. You will do this by providing digital marketing strategy to our clients to help them reach their business and marketing objectives.

This is a role that focuses on accelerating growth amongst hi-potential clients within SG and SEA markets. The candidate we are looking for is a senior individual contributor who is client centric, equally comfortable with product and customer relationships and a self-starter excited by the challenge of partnering customers early in their LinkedIn Marketing Solutions journey.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

Responsibilities:

• Secure media budgets by building trusted advisor relationships with senior stakeholders in customer business and media agencies via phone, tailored emails, in person meetings, events, social selling etc.
• Consult, advise and guide customers on how they can most effectively utilise LinkedIn’s marketing solutions platform at scale
• Help clients optimise and consult on media strategy to drive long term ROI
• Develop a sound understanding of your client's business challenges, competitive environment and needs; understand client's success metrics and develop campaign strategies to execute on LinkedIn platform
• Build relevant sales narratives that encompass holistic aspects of digital marketing, content marketing, branding and lead generation that help clients achieve their marketing objectives
• Develop and execute solid sales plans, provide accurate forecasts, take ownership of managing pipeline, balance assigned book of leads with self-prospects to balance upside / downside risk
• Maintain productive relationships across business including holding regular meetings, aligning on account priorities and using common documentation to monitor progress
• Achieve operational excellence including CRM hygiene, customer engagement and systems proficiency
• Evangelise LinkedIn through attendance and speaking engagements at customer events

Basic Qualifications:

• 6+ years of experience in advertising, sales, marketing or media
• 3+ years B2B sales experience growing Tech & FinServ customers in SG and/or SEA market

Preferred Qualifications:

• Demonstrated ability to deliver results through close collaboration with C-level and senior customers, building multithreaded relationships across customer organisation
• Experience managing and prioritising large portfolio of customer advertising budgets and campaigns.
• Demonstrated ability to negotiate and win deals via consultative selling
• Data driven storyteller - leveraging data insights to engage and convince client action and investment
• Strong understanding / experience of SEA media agency landscape a plus
• CRM and Engagement Tools (SFDC, Salesloft, Gong) experience a plus
• B2B sales experience in SEA markets a plus
• Fluency in a SEA language is a plus
• Understanding of internet advertising technology and marketing automation.

Suggested Skills:

• Solution Selling
• Media Strategy
• Product Excellence
• Collaboration
• Stakeholder Management

Job Description & Requirements

• Degree (in any disciplines) or equivalent and above;

• Required skill(s): Microsoft Office;

• Familiarity with computers, smartphone applications and software;

• Excellent communication and interpersonal skills;

• Able to work in a goal-oriented environment;

• Must be willing to work on weekends (similar to retail stores);

• Customer orientation;

• On-the-job training provided.

Job Responsibilities

• To provide customer service professionally;

• To address the walk-in applicants’ queries and explain the loan process and procedures on the phone;

• To assist clients with their loan applications;

• To explain the loan contract terms and conditions in detail to clients;

• To perform general administrative and clerical duties;

• To maintain and update clients’ records;

• To handle clients’ complaints and take appropriate action to solve them.