Responsibilities:

• Execute service and maintenance workflows efficiently.
• Coordinate with client representatives on all service/maintenance matters.
• Assist the supervisor in organizing teams for service tasks and delegating responsibilities.
• Manage daily client interactions, ensuring their expectations are met.
• Support the supervisor in troubleshooting and timely completion of security system services.
• Understand each client's business to ensure high customer satisfaction.
• Ensure all work complies with Workplace Safety and Health Act regulations.

Requirements:

• Minimum Nitec in Electrical/Electronic Engineering.
• At least 2 years of working experience in related field.
• Requires knowledge and practical experience with security systems (e.g., Integrated Security Management, Card Access Control, Intrusion Detection, and CCTV systems).
• IT/Network/Server knowledge is a plus.
• Transport allowance provided.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

The College of Computing & Data Science (CCDS) invites applications for the position of Project Officer.

Key Responsibilities:

• Design a secure protocol to link the blockchain and the physical world by attaching a smart tag with the physical component
• Propose a novel and elegant consensus protocol based on verifiable random functions
• Write a research paper to report the fundamental theoretical advances on blockchain scalability and security
• Implement proof-of-concept prototypes for our designed blockchain-based system and conduct extensive experiments to evaluate its scalability and security
• Write a research paper to report the design and implementation of our novel blockchain-based system for tracking supply chains

Job Requirements:

• Bachelor’s degree in Computer Science, Software Engineering, Network Security Engineering or related areas
• Good communication and coordination skills
• Positive working attitude and a good team player
• Strong sense of responsibility and able to work independently with minimal supervision
• Self-motivated and able to multi-task

We regret that only shortlisted candidates will be notified.

Scope

• Source for new commercial and government clients
• Develop good working relationships with clients and get client feedback
• Upsell solutions to solve client’s challenges
• Collaborate closely with other teams, such as deployment team and product team, to deliver exceptional customer value

Requirements

• Minimum educational requirement of a Degree, or equivalent qualification.
• At least five years of experience with a proven track record in enterprise software sales.
• Excellent interpersonal abilities and adeptness in fostering relationships.
• Exceptional verbal and written communication skills are essential.
• Commitment to achieving results

Benefits

• Meaningful work to make the world safer
• Chalk up valuable experience and insights within the cybersecurity industry
• Competitive salary package
• Annual flexi benefit and reimbursement for health screening expenses.
• Enjoy 18 days of annual leave, with increments based on years of service.

Responsibilities:

Human Resources

• Generate Payroll, Overtime checks.
• Apply, cancel work passes.
• Handles On-boarding / off boarding
• Assist in Recruitment Activities.
• Handles Leave Management and Insurance claims.

Administrative

• Issuing uniforms for on boarding staffs.
• Check stock of uniforms.
• Office administrative tasks.

Requirements:

• Diploma Holder with minimum 1 year of relevant HR Admin / support experiences.
• Knowledge of MOM regulations and experience in handling work pass applications.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to kenneth(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Kenneth Tan Guan Quan

EA Personnel Reg No: R1550240

Job Description:

· Preparing statutory accounts.

· Ensuring payments, amounts and records are correct.

· Working with spreadsheets, sales and purchase ledgers and journals.

· Controlling credit and chasing debt.

· Invoice processing and filing.

· Processing expense requests for the accountant to approve.

· Bank reconciliation.

Job Requirement:

· Minimum 1 year of relevant working experience.

· A team player with excellent organizational and time-management skills.

· Meticulous, hardworking and able to multi-task effectively.

· Working Location: loyang point pasir ris

· Working Hours: 8.30 am to 5.30pm (Mon – Fri)

can call me :90062518

About Us:

Wan Consultants Pte Ltd is committed to delivering exceptional service and solutions to our clients across various industries. We are looking for a Customer Service Executive to join our team, playing a key role in ensuring client satisfaction and maintaining long-term relationships. If you are enthusiastic about helping others and thrive in a client-facing role, we want to hear from you!

Job Responsibilities:

• Handle client inquiries through various channels, including walk-ins, phone calls, and emails, providing accurate and timely assistance.
• Prepare quotations and negotiate prices with companies and businesses to secure deals.
• Follow up on outstanding receivables to ensure prompt payment and resolve any payment-related issues.
• Deliver professional and courteous after-sales support, maintaining and enhancing positive relationships with clients.
• Collaborate with management to address client needs and ensure seamless service delivery.

Job Requirements:

• Diploma or Degree in any discipline.
• Confident in speaking English; proficiency in Mandarin is an advantage (to communicate effectively with Mandarin-speaking clients).
• At least 3 months of working experience in any field, including internships (customer service or client-facing roles are a plus).
• Strong communication and interpersonal skills.
• Customer-oriented with a proactive attitude towards problem-solving.
• Ability to multitask and manage time effectively in a fast-paced environment.

Why Join Us?

• Gain valuable experience in a client-facing role with opportunities for growth and development.
• Work in a supportive and collaborative team environment.
• Convenient office location in Singapore’s Jurong East district.
• Flexible working hours available to accommodate family commitments (e.g., start late or end early).
• No overtime required—enjoy a balanced work-life schedule.

* Experience in Accounting software, Account receiving / payable, Account reconcilation

* Prepare and track quotation, invoice and delivery order, Purchase Order, Payment Voucher

* Prepare service report / claim report, filing, scanning and documentation

* Handle Parts Receiving and Inventory, Shipment

* Proficient with email, Microsoft words, Excel, Power Point

* Any adhoc assignment

* At least 2 years of relevant experience

* Start work immediately

* Committed, meticulous, detail and self-motivated

* Diploma holder

Kindly email resume to [email protected]

Regret to inform that only shortlisted candidates will be notified. THank you.

Job Summary:

To promote/sell Company products, systems, and services to clients (within a designated geographic area, region or business segment) such as, but not limited to, ship owners or managers while maximizing the Company’s profits.

Principal Duties and Responsibilities:

• Actively promote Company products and services to the appropriate client contacts of assigned accounts and territory
• Prepare and expedite proposals for products and equipment for accounts and to follow the bid process through to final conclusion
• Manage the assigned accounts in a professional and efficient manner, consistent with good technical sales practice; establish and execute a customer contact plan that will ensure the level of service and technical follow up needs and inquiries are properly and promptly addressed
• Prepare monthly reports, summarizing key sales, client and territory activities for submission to management
• Meet annual sales targets
• Develop and facilitate sales presentations to clients and prospective clients
• Continuously identify sales opportunities within assigned territory or market segment.
• Prepare detailed account analysis, including historical sales, current sales and forecasts for each account assigned
• Maintain accurate and updated records on assigned accounts and potential new account activities
• Support and comply with Company policies, values and strategic objectives as well as the sales department objectives and procedures
• Liaise closely with the technical and marketing teams to enable all necessary support are given to sales and service efforts to the customers
• Attend and actively contribute to all Company meetings, technical and sales training and strategy seminars
• Maintain solid knowledge of Company competitors, their service offering and ongoing activities within assigned territory; regularly communicate with sales management and when necessary, develop and implement action plans to ensure accounts are retained with the Company
• Drew Marine uses a CRM system to track and organize all customer interactions, which ensures better workflows, organization, customer and peer-to-peer communication, and management. Data entry in our CRM is a requirement of this position
• Perform other related duties and projects as assigned

Required / Desired Knowledge, Experiences and Skills:

• Bachelor's degree in Marine, Chemical or Mechanical Engineering and up to 2 years’ experience in a equivalent sales role, or
• 5 years’ sales experience, with at least 4 years’ in the maritime industry
• Good organizational and analytical skills as well as an ability to motivate and communicate effectively with staff
• Working knowledge of different software systems, and have strong computer usage experience
• Must be a team player, innovative, and creative
• Must have valid driver’s license

Physical Working Environment:

This position requires travel (amount of travel varies depending on region).

Develop, maintain and measure Expeditors' world-wide activity with your customer(s). Manage all aspects of our relationship to grow revenue and deliver exceptional customer service, including local and global alignment with our execution teams and the customer(s).

JOB EXPECTATIONS & KEY RESPONSIBILITIES

• Dedicate yourself to the success of Expeditors' and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business. ]
• Create and communicate a global strategic business plan in alignment with the customers' and Expeditors' company goals.
• Penetrate customers' organization structure at all levels, developing relationships beyond the main point of contact at all locations.
• Focus on product & GEO diversification by owning, being accountable for, and management of your sales pipeline to ensure you deliver revenue growth for Expeditors.
• Improve your personal knowledge of your customers' supply chain and industry, their financial objectives, and general business goals in order to continually offer value add services. Create a network diagram to support you on this endeavor.
• Initiate value add solutions based on Expeditors service offerings and technology.
• Establish systems requirements (such as EDI) to better improve our customer connectivity and overall customer service.
• Ensure global visibility and collaboration across Expeditors network (strategic updates, KPI's, service deliverables and initiatives).
• Follow our established bid process and engage key stakeholders so they are aware of, and actively supporting your efforts.
• Create and deliver effective customer business reviews with emphasis placed on how Expeditors can support customers with achieving their goals and initiatives.
• Establish and monitor performance standards according to agreed KPI's.
• Ensure customer expectations are clearly documented (through SharePoint or Customer SOP) and communicated effectively.
• Highlight and escalate customers at risk.
• Ensure yields are managed and in line with company expectations with regular review either in SAS (CAM-GAM accounts), or through BI portal (LAM accounts).
• Ensure rates are kept up to date and communicated effectively to operations and customer either through customer SOP or SharePoint.
• Ensure customer is properly set up in CRM & customer account according to CHQ expectations.
• Document all meetings, opportunities and any other customer related information in CRM; and ensure data is accurate and consistent at all times.
• Achieve and maintain acceptable scoring of related AM measurements including the engagement of corrective measures when applicable.
• Travel when necessary.
• Regular 1:1 meetings with CRDM with expectations review

Focus on developing and retaining business for District and Retentionaccounts by uncovering growth potential and building good relationship withcustomers.

JOB EXPECTATIONS & KEY RESPONSIBILITIES

• Dedicate yourself to the success of Expeditors' and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business.
• Develop relationships beyond the main point of contact at all locations.
• Improve your personal knowledge of your customers' supply chain and industry, their financial objectives, and general business goals in order to continually offer value add services. Create a network diagram to support you on this endeavor.
• Initiate value add solutions based on Expeditors service offerings and technology.
• Establish systems requirements (such as EDI) to better improve our customer connectivity and overall customer service.
• Create and deliver effective customer business reviews with emphasis placed on how Expeditors can support customers with achieving their goals and initiatives.
• Establish and monitor performance standards according to agreed KPI's.
• Ensure customer expectations are clearly documented (through SharePoint or Customer SOP) and communicated effectively.
• Highlight and escalate customers at risk.
• Manage integrity of shipment and performance data.
• Ensure rates are kept up to date and communicated effectively to operations and customer either through customer SOP or SharePoint.
• Ensure customer is properly set up in CRM & Customer Account according to CHQ expectations.
• Document all meetings, opportunities and any other customer related information in CRM; and ensure data is accurate and consistent at all times.
• Achieve and maintain acceptable scoring of related KPI measurements including the engagement of corrective measures when applicable.
• Support the Accounts Receivable process of the customer internally within Expeditors.
• Take up additional tasks/ projects as required by CRDM to support the company's goal of business retention.

1. Billing and invoicing

Perform day to day billing operations.

Generate invoices for posting to customers.

Oversee and manage billing schedules and prompt issurance of invoices to meet both customer expectations and company requirements.

Verify invoice details, by cross referencing with customer's signed contracts / quotations to ensure accuracy, and proactively address any discrepancies or errors to compliance with agreed terms.

Interact with internal and external customers on rates and charges disputes.

Maintain and update accurate records of billing transactions within the system.

Provide accounting support.

Monitor customer accounts for non-payments, delayed payments, or irregularities and take appropriate actions.

Other duties as assigned.

Purpose: To create a Safety First Culture and implement a comprehensive Health and Safety Strategy to manage and reduce workplace risks, protect employees and ensure compliance to all statutory acts and regulations, company safety policies and code of practice by all employees.

Key areas of responsibilities:

• Promote Safety First Culture through safety awareness campaign, toolbox meeting, safety training, townhall meeting and other communication platforms.
• Ensure that all statutory acts and regulations, company safety policies and code of practice are implemented and complied by all employee.
• Work closely with stakeholders to perform and review risk assessments and implement control measures to mitigate risks.
• Develop and conduct safety training programs based on safety work instructions and risk assessments to ensure all employees can work safely.
• Conduct inspections to identify unsafe acts, unsafe conditions, and non-compliance and ensure that all safety gaps are promptly addressed.
• Lead investigations of accidents and follow up on the implementation and effectiveness of corrective and preventive actions.
• Measure, monitor, and report safety indicators to the Safety Committee and Management regularly to facilitate timely interventions if trends are negative.
• Assist the Safety Committee Chairman in organizing monthly meetings to ensure the effective deployment of safety concerns and policies through committee members.
• Liaise with relevant authorities on matters pertaining to workplace health and safety.
• Provide support for internal or external audits related to ISO 9001, ISO 14001, ISO 45001, RBA, and any other customer requirements

Qualifications:

• Minimum diploma in occupational health and safety or a relevant field.
• At least 5 years of experience as a safety officer in a manufacturing environment.
• Must be a Ministry of Manpower registered Safety officer and SCDF registered Fire Safety Manager.
• Proficient knowledge of WSHE legislation and regulations, as well as ISO audit processes.
• Strong communication skills, ability to work as a team player, and capability to work independently.
• Proficient in Microsoft Office (Excel, Word, PowerPoint)

REQUIREMENTS:

• Diploma in Accounting or equivalent
• Knowledgeable or with experience in Oracle Netsuite system is an advantage

ROLES & RESPONSIBILITIES

• Accounts Payable functions include verifying supplier’s invoices, initiating payments, data entry and maintenance & reconciliation of creditors’ ledger.
• Accounts Receivables function include AR aging, prepare AR reports & monitor cash balance.
• Handle petty cash claims and reimbursement.
• Monthly bank and accounts reconciliation.
• Handling staff claims.
• GST returns and ensure all transactions comply with IRAS’s regulations.
• Liaise with auditors and preparing audit schedules.
• Undertake instructions from Directors and Managers for the transactions & assignments given.
• Manage full sets of accounts and ensure timely & accurate month end closing.
• Perform any other ad hoc duties as and when assigned by the Management.

RESPONSIBILITIES:

• Supporting the channel strategy within Singapore by identifying and developing new partners, whilst building on existing relationships.
• Maintain responsibility for profitable growth within the partner portfolio, develop partner sales and grow revenue.
• Present and create awareness of the organisation’s products portfolio.
• Explore opportunities for greater penetration into other parts of a client's business and group of companies and or subsidiaries.

REQUIREMENTS:

• Capacity to engage and forge strong partner relationship.
• Experience in IT Channel management or Account management will be preferred.
• Preferably with at least 2 years of relevant experience.
• A good sales track record of Cybersecurity will be an advantage.
• Prior experience working in distributor environment preferred.
• Strong leadership, team building and logical thinking.
• Excellent interpersonal and communication skills.
• Independent and motivated.

We are seeking a driven and organised Account Assistant/Executive to join the team at Dovechem Packaging Pte Ltd, located in the West Region. In this full-time role, you will be responsible for providing comprehensive accounting support to ensure the smooth running of the company's financial operations.

What you'll be doing

• Preparing and processing invoices, payments, and other accounting transactions in a timely and accurate manner
• Preparing stock inventories, conduct stock take on monthly basis, stock reconciliation
• Preparing tax computation for GST
• Reconciling bank statements and maintaining accurate financial records
• Assisting with the preparation of monthly and annual financial reports
• Providing administrative support to the accounting team, including data entry and filing
• Prepare audit schedules and fixed asset schedule
• Liaising with internal and external stakeholders to resolve any accounting-related queries or issues
• Ensuring compliance with relevant financial regulations and company policies

What we're looking for

• Minimum of 1-2 years of experience in an accounting or finance-related role
• Singaporean or Permanent resident Candiate
• Strong attention to detail and excellent numerical skills
• Proficient in the use of accounting software and Microsoft Office applications
• Good communication and interpersonal skills, with the ability to work collaboratively in a team
• Ability to work under pressure and meet deadlines
• Relevant accounting qualifications

What we offer

At Dovechem Packaging Pte Ltd, we are committed to providing our employees with a supportive and rewarding work environment. Some of the key benefits you can expect include:

• Competitive salary and annual bonus
• Opportunities for career development and progression

About us

Dovechem Packaging Pte Ltd is a leading provider of high-quality packaging solutions for a variety of industries. With a strong focus on innovation and sustainability, we are committed to delivering exceptional products and services to our clients. Our team of dedicated professionals works collaboratively to drive the success of the company and create a dynamic and inclusive work environment.

Job summary

Excellent benefits including competitive salary, career development, and flexible work arrangements. Join our dynamic team!

Key selling points

• AWS
• 5 days work week
• Good culture in office

Job Highlights

• Lunch & Company Transport Provided(i.e., Lakeside,Boon Lay & Woodlands)
• Attractive Bonus Scheme
• 5 days’ work week(i.e., 8.30am to 5.30pm)

Job Responsibilities:

• To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
• To perform billing and ensure the accuracy of the invoices raised
• To perform data entry into the respective systems in an accurate and timely manner
• To attend to customers’ requests or calls in a timely and professional manner
• To perform filing when the job is completed
• To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
• To provide the necessary training and guidance to his/her assigned buddy
• To do up any reports as and when assigned to by the Customer
• To assist in extracting of information as and when required
• To verify contractor’s invoices as and when required
• To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
• Acquire a thorough understanding of key customer needs and requirements
• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
• To assist in sending out quotations if assigned by Account Manager or Customer Service Manager and escalate to Account Manager or Customer Service Manager when in doubt
• To assist the Lead for any tasks assigned to from time to time

Key Competencies(Logistics Service)

• Well verse in handling and managing Transportation, Coordination with operations team, License/Bonded/DG Warehouse Inventory and activities.
• Able to co-ordinate well with Singapore Customs on any related matters
• Meticulous and experience in different type of permit declaration – License/Bonded/DG clearance permit declarations.

Job Requirements:

• GCE ‘O’ Level or relevant education qualifications
• Entry-level/no working experience are welcome to apply and training will be provided
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)

Commercially & Results Driven

The account manager is responsible of building up and increasing the sales turnover; develops and grow customer’s portfolio.

• Managing customer portfolio to develop sales turnover through increased SKU penetration

• Establishing and developing relationships with customers and prospects by providing support, recommending solutions and new opportunities

• Maintaining a quality level of service by enforcing the standards set by the organization

• Organizing and preparing for regular sales visits with new and existing customers

• Analysis of customers purchasing trends and identification of opportunities

• Responsible of planning and execution of the schedule of specific suppliers during supplier visits

• Achieving forecasting deadlines for specific suppliers

• Maintain professional and technical knowledge by attending training, workshops, establishing personal networks

• Meet and exceed monthly sales targets related to customers and stock management & clearance

• Supporting the team in event organization and execution

Customer Satisfaction:

• Maintain high quality service and high level of customer satisfaction

• Proactively checks products quality/ availability to avoid complaints

• Manage customer complaints and proposes solution; respond and involves management or supplier when necessary

• Communicates and coordinates with sales manager and other members of sales team to meet and exceed customer satisfaction

Knowledge & brand awareness

Has a high level of knowledge in his/ her category and use it in order to:

• Optimize assortment, stock levels, and sales tools/ forecasts and strategy

• Support other members of the commercial team to develop the sales of their category

• Work closely with sales team & suppliers to develop effective sales strategies

• Is aware of supply schedule & stock position on a specific category of products, anticipate issues (shortage, overstock, and short expiry clearance)

• Proposes solution to avoid/ fix stock problem and avoid wastage or product unavailability

• Identify customers need and recommend solutions

• Focus on key accounts retention and growth by ensuring proper contact at all levels of the organization to develop and provide custom made solutions that adds value and solidifies the partnership

• Evaluate customers position in the industry, researching and analyzing sales strategy

• Perform forecasting and stock management on a specific category of products, anticipate issues (shortage, overstock) and proactive in preventing wastage of products

• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

• Prepares reports by collecting, analyzing, and summarizing information

Network & Team spirit

• Collaboration and cooperation between colleagues

• Establish a personal network with the Chef’s/purchasers

• Communicate and share information’s within the team

• Taking initiatives and working actively to solve issues

Market Intelligence

• Has advanced knowledge of market situation, trends, opportunities etc.

• Is proactive in collecting feedback from the field, including customer feedback, competitor activities, new trends, business opportunities. •Coordinate with management and supplier to guarantee

information is circulated.

School of Electrical and Electronic Engineering is one of the founding Schools of the Nanyang Technological University. Built on a culture of excellence, the School is renowned for its high academic standards and research. With over 3,000 undergraduates students and 1,000 graduate students it is one of the largest EEE schools in the world and ranks 10th in the field of Electrical & Electronic Engineering in the 2024 QS World University Rankings by Subjects.

Today, the School has become one of the world’s largest engineering schools that nurtures competent engineers and researchers. Each year, the School graduates over a thousand students who are ready to take on great ambitions and challenges.

For more details, please view: https://www.ntu.edu.sg/eee

We are hiring a Project Officer to support the research related work for engineering research project titled: Harnessing Randomness and Chaos in Complex Disordered Photonic Systems - WP3 Miniaturized disorder-scattering based spectrometer in the mid-infrared and Terahertz.

Key Responsibilities:

The Project Officer will work on engineering based research projects. The roles of this position include:

• System integration for the spectrometer and imaging systems
• Build up optical characterization setup and perform device characterization
• Perform the measurement of optoelectronic device
• Prepare research project reports.
• Prepare research materials/equipment purchase requisition.
• Collect and analyze research data.
• Other ad hoc duties pertaining to the research project.

Job Requirements:

• Bachelor degree in Electronic Science and Technology, Optical Engineering, or other related Engineering background.
• Preferred to have more than two-years of relevant research experience.
• A desire to work in a fast paced, collaborative environment.
• Self-motivated and good tasks initiative.
• Strong command of office software such as Excel, power point, word etc. and be capable to plot complicated data into graphs.
• Strong team-work spirit.
• Excellent communication and writing skills.

We regret to inform that only shortlisted candidates will be notified.

Responsibilities:

As the Food Safety and Quality Assurance Officer, you will be responsible for ensuring the highest standards of food safety, quality, and compliance with ISO22000 for our central kitchen, supermarket counters and trading business under the subsidiary company.

Your key responsibilities include:

1. Compliance Management:

• Oversee and implement food safety and quality management systems in accordance with ISO22000.
• Conduct regular internal audits and inspections to ensure compliance with all relevant regulations and internal standards.

2. Documentation and Reporting:

• Maintain accurate records of all food safety and quality assurance activities.
• Prepare comprehensive reports for management, summarizing key performance indicators and areas for improvement.

3. Training and Development:

• Develop and deliver training programs for operation staff at the central kitchen and supermarket counters on food safety protocols and best practices.
• Keep the team informed about updates in food safety regulations and industry trends.

4. Incident Response:

• Establish and implement effective procedures for handling food safety incidents and product recalls protocols.
• Conduct thorough investigations into any breaches of food safety standards and recommend corrective actions.

5. Supplier and Vendor Management:

• Collaborate with suppliers and vendors to ensure the quality and safety of raw materials used in our production processes.
• Evaluate and approve suppliers based on established criteria.

Qualifications:

• Certification in ISO22000.
• Proven experience in food safety and quality assurance, preferably in the sushi and sashimi production industry.
• Strong knowledge of local and international food safety regulations.
• Excellent communication and training skills.

Responsibilities:

As the Food Safety and Quality Assurance Officer, you will be responsible for ensuring the highest standards of food safety, quality, and compliance with ISO22000 for our central kitchen, supermarket counters and trading business under the subsidiary company.

Your key responsibilities include:

1. Compliance Management:

• Oversee and implement food safety and quality management systems in accordance with ISO22000.
• Conduct regular internal audits and inspections to ensure compliance with all relevant regulations and internal standards.

2. Documentation and Reporting:

• Maintain accurate records of all food safety and quality assurance activities.
• Prepare comprehensive reports for management, summarizing key performance indicators and areas for improvement.

3. Training and Development:

• Develop and deliver training programs for operation staff at the central kitchen and supermarket counters on food safety protocols and best practices.
• Keep the team informed about updates in food safety regulations and industry trends.

4. Incident Response:

• Establish and implement effective procedures for handling food safety incidents and product recalls protocols.
• Conduct thorough investigations into any breaches of food safety standards and recommend corrective actions.

5. Supplier and Vendor Management:

• Collaborate with suppliers and vendors to ensure the quality and safety of raw materials used in our production processes.
• Evaluate and approve suppliers based on established criteria.

Qualifications:

• Certification in ISO22000.
• Proven experience in food safety and quality assurance, preferably in the sushi and sashimi production industry.
• Strong knowledge of local and international food safety regulations.
• Excellent communication and training skills.

Job Opportunity: Customer Support Officer

Company: Architectural Glass Manufacturing Company

We are seeking a highly organised and detail-oriented Customer Support Officer to join our dynamic team. As a key player in our operations, you will be responsible for ensuring the smooth and efficient processing of customer orders, handling queries, and providing essential administrative support.

Key Responsibilities:

· Process customer orders promptly via email or phone, ensuring accuracy in all details

· Verify order data and coordinate with the Production Department to ensure accuracy before order release

· Communicate with customers to gather missing information or address any queries or concerns

· Collaborate with the Logistics Department to ensure timely and efficient delivery of orders

· Maintain and update accurate sales and customer records in the system

· Expedite orders and coordinate internally to meet customer deadlines

· Act as a liaison to relay valuable customer feedback to relevant departments for continuous improvement

· Stay updated on new products and features to assist customers with up-to-date information

· Provide general administrative support and assist with any ad-hoc tasks as assigned by the Management

Requirements:

· GCE ‘O’ Level, Polytechnic Diploma, or an equivalent qualification

· Previous experience in sales administration, customer service, or a similar role is highly desirable

· Strong interpersonal skills with the ability to manage multiple tasks in a fast-paced environment

· Proficiency in Microsoft Office applications, particularly Word and Excel

· A team player with a strong work ethic and a proactive attitude

· Ability to work efficiently under pressure and meet deadlines

· Exceptional attention to detail and commitment to accuracy

· Candidates available to join immediately or on short notice will be preferred

If you are a motivated and detail-oriented individual with excellent customer service skills, we would love to hear from you!

How to Apply:

Interested applicants are invited to send their CV along with details of qualifications, experience, and current / expected salary to:

Singapore Safety Glass Pte Ltd

112 Pioneer Road Singapore 639593

Email: [email protected]

Only shortlisted candidates will be notified

JOB TASKS AND SPECIFICATIONS

1. Recruitment and onboarding of new hires; assist with the recruitment process – review and shortlisted resumes, schedule interviews, facilitate pre-employment screening checks. Support the effective onboarding of new hires.
2. Employee Off-boarding; assist in off-boarding of leavers.
3. Maintaining physical and digital files for employees, and employee records in HRIS.
4. Assist in Work Pass (WP, SPass, EPass) application, renewal, and cancellation.
5. Keep track of staff confirmation, promotion, salary adjustment, Contract renewal, etc., and preparation of related letters.
6. Provide support to employees in various HR-related topics such as leave, benefits, compensation, claims, and queries related to systems, and resolve any issues that may arise.
7. Help to organize events and implement initiatives to promote employee engagement and develop a positive and cohesive culture.
8. Preparation of Monthly HR reports and consolidating of Regional HR reports for Quarterly Management meetings.
9. Administration of Medical and Flexi Benefits of Employee, including enrolment and terminations.
10. Completion of Surveys and MOM Business Census, if any.
11. Conduct salary benchmark
12. Other admin tasks and ad hoc duties as and when assigned by superiors.

JOB REQUIREMENTS

• Minimum 3 years of experience in a related field
• Hands-on experience with all work pass (WP, SP, EP) matters
• Microsoft Office skills (Excel and Words)
• Good interpersonal skills, positive attitude, and excellent team player
• Organize at work and have an eye for detail
• Strong verbal and written communication skills
• Good knowledge of statutory regulations

Responsibilities:

• Attending to customer queries and concerns in a timely manner and professionalism

• Handling Customer Complaint

• Site Visit and meet the clients as needed

• Training and guide the client on how to use our system

• Data entry and card programming

• Process new registration and manage existing records

• Handle calls and register to system accordingly

• Prepare monthly service report and other reports

• Check daily report for enhancement

• Assist user to sign up and basic troubleshooting

• Record and keep track customer feedback and daily reporting.

• Manpower scheduling and check daily attendance

• Recruitment function including posting of recruitment advertisement, sourcing candidates via various platforms, interview, and offer managements

• Update leave application in system

• Coordinate social and recreational activities to promote the team work of the company

• Exercise initiative, discretion and courtesy, as far and as often as possible to inform, update, clarify, explain, solve/resolve issues and collect feedback from existing and potential customers.

• Other duties as assigned from time to time

Requirement:

• Bachelor’s degree in administration/HR/Mechanical Engineer or equivalent.
• Must have experience in both customer service and deployment of manpower.
• Must have working experience at call centre and property/facility management
• Working experience in provision of IT solutions relating to security system will be an advantage.
• Able to do presentation in front of large group of audience.
• Command of MS Office programs and Engineering software (Word, Excel, PowerPoint, Project, AutoCAD)
• Fluent in English
• Willing to work 12-hour shift and 6 days a week.

NielsenIQ Retailer Vertical (RV) simplifies and streamlines collaboration between retailers and suppliers by providing a shared platform with advanced tools.

In this role, you will engage with modern trade retailers in FMCG and Tech & Durables sectors, managing relationships with key stakeholders. You will also support a retailer servicing team to maintain data cooperation and service a portfolio of modern trade retailer clients. This position is instrumental in driving client satisfaction, growing the client base, and achieving financial and operational objectives.

Responsibilities:

Business Development

• Identify areas of business opportunity and growth for the business unit
• Maintain and further foster relationships with current/ future clients at all levels and functions to identify opportunities for incremental product/ solution sales
• Contribute to new business initiatives and participate in the development and launch of new services

Financial Management

• Achieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assigned
• Monitor the actual financial performance against budget / forecast and ensure the implementation of appropriate actions that will led to the achievement of the financial targets
• Ensure proper pricing and contracts are completed and approved according to company & policies and guidelines

Client Servicing

• Implement plans that will contribute to maximum client satisfaction and ensure continuous profitable and business growth
• Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change in the marketplace
• Be part of the retailer servicing team with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement
• Ensure adherence to the company policies on business conduct/ ethics when servicing clients are being observed by the entire division

Client & Peer Management

• Contribute and support a strong team environment focused on exceeding internal and external client requirements
• Support & engage both Accounts Development and Customer success team members and be the voice of the client to provide feedback in order to drive the overall client success

Responsibilities:

• Execute service and maintenance workflows efficiently.
• Coordinate with client representatives on all service/maintenance matters.
• Assist the supervisor in organizing teams for service tasks and delegating responsibilities.
• Manage daily client interactions, ensuring their expectations are met.
• Support the supervisor in troubleshooting and timely completion of security system services.
• Understand each client's business to ensure high customer satisfaction.
• Ensure all work complies with Workplace Safety and Health Act regulations.

Requirements:

• Minimum Nitec in Electrical/Electronic Engineering.
• At least 2 years of working experience in related field.
• Requires knowledge and practical experience with security systems (e.g., Integrated Security Management, Card Access Control, Intrusion Detection, and CCTV systems).
• IT/Network/Server knowledge is a plus.
• Transport allowance provided.

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HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628