Company Background

Guangdong was established in 1987 and mainly deals with dried fruits, agricultural products, grain products, sauces, moon cake fillings and a wide variety of food products. We are a professional and experienced wholesaler and food supplier, supplying quality food to local retail shops and to the F&B industry.

Core Responsibilities:

· Answering product and service questions

· process orders, prepare correspondences, and fulfill customer needs to ensure customer satisfaction

· Work closely with internal stakeholders to ensure timely, effective, and efficient service to customers.

Requirements:

· Proficiency in mandarin to liaise with mandarin speaking associates

· Good communication and interpersonal skills

· Prior working experience in a call center environment is welcomed.

Additional Info:

· Office located at Jurong (Toh Guan)

· Monday to Friday 8am – 5pm, Alternate Saturdays 8am – 2pm

· Salary $2500 -$2800

Job Descriptions:

• Handle accounts for LexBuild Groups of Companies (Account payable, Accounts Receivable, General Ledger)
• Data entry and invoice processing including credit control and collections.
• Handle banks reconciliation and other bank-related matters.
• Follow on payment status and prepare statements of accounts to vendors & customers.
• Handle and disbursement of petty cash claims.
• Preparation for quarterly GST submission.
• Liaise with external parties (auditors, tax agents, corporate secretary) on all related matters.
• Assist in monthly and quarterly financial and management reporting.
• Maintain an efficient and systematic filling system.
• Handle inventory costing and perform stock take.
• Any other ad hoc accounting and administrative duties as assigned from time to time.

1. To assist in sending out official PO to sub suppliers

2. To follow up with suppliers on delivery of items

3. To follow up on returned goods from customers

4. Print documents for the relevant departments

Job Responsibilities:

• Assist operation / logistics manager in carrying out duties
• Customer Order processing and monitoring shipment status
• Shipment coordination with Forwarder and Trucker
• Generate shipment report
• Update and file shipping documents
• Perform invoicing to customer
• Assist program on daily report / data support
• Perform shipment declaration

Job Requirements:

• Well-versed in Permit Declarations, Customs Procedures, Import / Export / LC documentation, Major Exporter Scheme is preferred.
• Knowledge of SAP, WMS and Microsoft Office Applications.
• Customer service oriented with good interpersonal and communication skills.
• Positive, Independent, meticulous and team player.

School of Electrical and Electronic Engineering is one of the founding Schools of the Nanyang Technological University. Built on a culture of excellence, the School is renowned for its high academic standards and research. With over 3,000 undergraduates students and 1,000 graduate students it is one of the largest EEE schools in the world and ranks 10th in the field of Electrical & Electronic Engineering in the 2024 QS World University Rankings by Subjects.

Today, the School has become one of the world’s largest engineering schools that nurtures competent engineers and researchers. Each year, the School graduates over a thousand students who are ready to take on great ambitions and challenges.

For more details, please view: https://www.ntu.edu.sg/eee

We are hiring a Project Officer to support the research related work for engineering research project titled: Harnessing Randomness and Chaos in Complex Disordered Photonic Systems - WP3 Miniaturized disorder-scattering based spectrometer in the mid-infrared and Terahertz.

Key Responsibilities:

The Project Officer will work on engineering based research projects. The roles of this position include:

• System integration for the spectrometer and imaging systems
• Build up optical characterization setup and perform device characterization
• Perform the measurement of optoelectronic device
• Prepare research project reports.
• Prepare research materials/equipment purchase requisition.
• Collect and analyze research data.
• Other ad hoc duties pertaining to the research project.

Job Requirements:

• Bachelor degree in Electronic Science and Technology, Optical Engineering, or other related Engineering background.
• Preferred to have more than two-years of relevant research experience.
• A desire to work in a fast paced, collaborative environment.
• Self-motivated and good tasks initiative.
• Strong command of office software such as Excel, power point, word etc. and be capable to plot complicated data into graphs.
• Strong team-work spirit.
• Excellent communication and writing skills.

We regret to inform that only shortlisted candidates will be notified.

Responsibilities:

As the Food Safety and Quality Assurance Officer, you will be responsible for ensuring the highest standards of food safety, quality, and compliance with ISO22000 for our central kitchen, supermarket counters and trading business under the subsidiary company.

Your key responsibilities include:

1. Compliance Management:

• Oversee and implement food safety and quality management systems in accordance with ISO22000.
• Conduct regular internal audits and inspections to ensure compliance with all relevant regulations and internal standards.

2. Documentation and Reporting:

• Maintain accurate records of all food safety and quality assurance activities.
• Prepare comprehensive reports for management, summarizing key performance indicators and areas for improvement.

3. Training and Development:

• Develop and deliver training programs for operation staff at the central kitchen and supermarket counters on food safety protocols and best practices.
• Keep the team informed about updates in food safety regulations and industry trends.

4. Incident Response:

• Establish and implement effective procedures for handling food safety incidents and product recalls protocols.
• Conduct thorough investigations into any breaches of food safety standards and recommend corrective actions.

5. Supplier and Vendor Management:

• Collaborate with suppliers and vendors to ensure the quality and safety of raw materials used in our production processes.
• Evaluate and approve suppliers based on established criteria.

Qualifications:

• Certification in ISO22000.
• Proven experience in food safety and quality assurance, preferably in the sushi and sashimi production industry.
• Strong knowledge of local and international food safety regulations.
• Excellent communication and training skills.

Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

Position: Purchasing Officer / Purchasing Coordinator

Working days: 5 days week

Location: near to Joo Koon MRT, 2 bus stops away

With In-house canteen

Key Responsibilities:

• Support HOD to conduct existing and potential suppliers cost evaluating activity, execute procurement strategies and sourcing activities / review and implement purchase protocol and requirement.

• establish rapport / strategic negotiation with suppliers to achieve competitive price, lead time and on time delivery / ensure supply assurance.

• Keep an up-to-date contract database as well as identifying and acting upon forthcoming renewals required

• Resolve Operating Purchasing material shortage escalation

• Update of Purchasing Record and Supplier Sourcing List / sufficient stationery supplies and etc

• Assign any other ad-hoc duties for follow-up when necessary.

Job Requirements:

• Good communication skills

• Resourceful, proactive and meticulous

• Good team player

• GCE'A' Level / Diploma / Degree in any field or with some relevant working experience

We are looking for an HR Administrative Executive to help with various personnel-related tasks. You will help the HR department with tasks such as publishing job ads, maintaining the HR database, and processing employee requests.

Our HR administrative assistant role requires exceptional organizational skills as well as the capacity to handle sensitive material discreetly. If you are interested in HR policies and procedures and want to contribute to the establishment of a nurturing workplace, this is the opportunity for you.

Finally, you will get HR experience in a fast-paced setting by assisting with and improving all HR functions.

Responsibilites

• Handle work passes applications, renewals & etc matters.
• Maintain employee records (soft and hard copies).
• Update HR databases (e.g. new hires, separations & etc).
• Prepare paperwork for HR policies and procedures.
• Process employees’ requests and provide relevant information.
• Coordinate HR projects, meetings and training seminars.
• Collaborate with the various departments to post job ads on careers pages and process incoming resumes.
• Manage the department’s telephone center and address queries accordingly.
• Prepare reports and presentations for internal communications.
• Provide orientations for new employees by sharing onboarding packages and explaining company policies.
• Handle offboarding procedures for employees with exit interview & etc.

Requirements

• Minimum GCE "O" levels or related fields
• Minimum 1 year of relevant work experience
• Entry level candidates are welcome to apply
• Able to multitask and work well in a fast paced environment
• Possess good communication and interpersonal skills
• Able to work independently as well as a team player
• Possess a good mindset and attitude with a strong drive to learn

Office is located at Tuas Avenue 13.

Company provides transport pick up from Jurong East to office & vice versa at specific timing.

Only selected candidates will be notified.

Responsibilities:

As the Food Safety and Quality Assurance Officer, you will be responsible for ensuring the highest standards of food safety, quality, and compliance with ISO22000 for our central kitchen, supermarket counters and trading business under the subsidiary company.

Your key responsibilities include:

1. Compliance Management:

• Oversee and implement food safety and quality management systems in accordance with ISO22000.
• Conduct regular internal audits and inspections to ensure compliance with all relevant regulations and internal standards.

2. Documentation and Reporting:

• Maintain accurate records of all food safety and quality assurance activities.
• Prepare comprehensive reports for management, summarizing key performance indicators and areas for improvement.

3. Training and Development:

• Develop and deliver training programs for operation staff at the central kitchen and supermarket counters on food safety protocols and best practices.
• Keep the team informed about updates in food safety regulations and industry trends.

4. Incident Response:

• Establish and implement effective procedures for handling food safety incidents and product recalls protocols.
• Conduct thorough investigations into any breaches of food safety standards and recommend corrective actions.

5. Supplier and Vendor Management:

• Collaborate with suppliers and vendors to ensure the quality and safety of raw materials used in our production processes.
• Evaluate and approve suppliers based on established criteria.

Qualifications:

• Certification in ISO22000.
• Proven experience in food safety and quality assurance, preferably in the sushi and sashimi production industry.
• Strong knowledge of local and international food safety regulations.
• Excellent communication and training skills.

Job Description:

• Perform as Project Lead in Shimano Logistics Hub for both WIP and Finished Goods warehouse
• Deploy AI technologies and equipment to improve process efficiency
• Drive safety projects to continuously improve logistics safety performance
• To plan, coordinate and lead project execution
• Establish process priorities checklist to monitor project effectiveness, and develop forecasting plans to meet project dateline
• Analyse data and interpret situation from day to day task, make recommendations for improvements.
• Update on the latest advancement in logistics technologies to develop operation processes
• Collaborate with external partners such as vendors, transporters, 3PL and system developers to leverage their expertise and resources in advancing logistics operation
• Any ad-hoc duties assigned

Job Requirement:

• Minimum Diploma or Degree in related field
• Knowledge of Microsoft Office skills (Outlook, Excel, PowerPoint, Word, etc.) will be advantage
• Strong Communication and interpersonal skill
• Good observation and monitoring skill
• Preferably with leadership and teamwork skill
• Proficient in project management is preferred
• Strive for improvement personality is preferred

Others:

• Working Location: Bulim Walk (nearest MRT: Boon Lay)
• Mondays - Fridays: 8:00am to 5:30pm
• Uniform & Lunch provided
• Company transportation at various pickup points (Northern & Western areas of Singapore)

Job Scope & Responbilities :

• Handle for full set of account
• Financial month end closing
• Perform monthly bank reconciliations & bank record
• Coordinate and liaise with external parties like auditors, tax agents and tax authorities
• Responsible for all duties related to Human Resources,
• Monthly payroll preparation, CPF submission
• Handle GST submission
• Responsible of IRAS AIS,IR8A, Corporate tax, Income tax etc.
• MOM WPOL/EPOL/OFWAS and BCA matter
• Handling other admin duties
• Perform any other ad hoc duties when required.

Job Requirements :

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Finance/Accountancy/Banking or equivalent.
• Language: Bilingual in English and Chinese (read, write and speak) as the incumbent needs to liaise with Mandarin-speaking associates in the course of work.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Preferably Junior Executive specialized in Finance - General/Cost Accounting or equivalent.
• Only Singaporean or PR may apply

* Handle full sets of accounts

* Timely submission of monthly management reports and quarterly GST reporting

* Liaise with processing team & customers for collection related matters

* Handle master record and data validation

* Work closely with processing team on credit documentation and monitoring process

* Ensure documentations are prepared in accordance to conditions set out within the credit approval and in compliance to regulatory requirements

* Processing for GIRO submission

* Manage day-to-day collection status

* Liaise with auditors, tax agents, company secretaries and bankers

* Any other duties as assigned.

Requirement

• At least diploma holder

• Candidate with preferable within automotive industry will be an added advantage.

• Minimum 2 years of experience

• Meticulous and able to work independently

• Able to communicate clearly, both written and orally

• Organized, accurate & thorough

Job Description:

• Assist Accountant on month end closing, ensure accuracy and timely closure of montly account.
• Perform day to day accounts payable function such as process all invoices, debit notes and credit notes.
• Ensure accurate data entry into ERP system with necessary supporting documents.
• Attend to queries on invoices and payments as required.
• Monthly Bank Reconciliation, Accounts Reconciliation and Journal Voucher preparation.
• Process vendor payments and staff claims, check and ensure payments are accurate, correctly posted and authorized with necessary supporting documents.
• Preparation and checking of petty cash replenishments.
• Responsible of Quarterly GST filing.
• Assist in year-end audit and preparation of audit and tax schedules.
• Ad-hoc duties as assigned.

Requirement:

• Possess at least Diploma in Accountancy or equivalent with at least 2-3 years of relevant experience.
• Junior Executives specializing in Finance – General/Cost Accounting or equivalent
• Able to work effectively under pressure and meet tight deadlines.
• Reliable and responsible, shows attention to detail
• At least 2 years relevant experience in the same capacity, preferably in similar or related industries.
• Educational Qualifications : Degree / Diploma In Accounting
• Personal Attributes
• Good communication skills.

Description

• 5 Days work
• 8am to 530pm
• Company transport - Pioneer MRT
• AWS + PB
• Perm Role

Responsibilities:

• Assist the accounting team with various administrative and data entry tasks
• Assist with accounts payable and receivable transactions
• Enter and maintain accurate financial data in accounting software
• Perform other duties as assigned by the supervisor or accounting manager
• File documents and maintain filing systems

Requirements:

• Proficient in Microsoft Office
• Candidate without experience are welcome to apply
• Singaporean Only

For consideration, kindly submit your CV by clicking “APPLY Now” or email to “[email protected]”

EA Reg. No: R1880058 | Dylan

Responsibilities would include, but not be limited to, the following:

• Ensure accurate documentation for patients admission
• Follow closely on bill size to ensure existing insurance coverage is sufficient
• Engage with respective departments and doctors to provide relevant information and documents
• Liaise with patients / payers for outstanding bills
• Perform ad hoc duties as assigned

Requirements:

• Minimum N / O level / NITEC / Diploma
• Proficient in Microsoft Office applications (Word and Excel)

Qualities required for this role include:

• Customer service oriented and good team player
• Good interpersonal and communication skills
• Open to shift work arrangement
• Meticulous and comfortable with numbers
• Working experience in customer service

Responsibilities:

• Attending to customer queries and concerns in a timely manner and professionalism

• Handling Customer Complaint

• Site Visit and meet the clients as needed

• Training and guide the client on how to use our system

• Data entry and card programming

• Process new registration and manage existing records

• Handle calls and register to system accordingly

• Prepare monthly service report and other reports

• Check daily report for enhancement

• Assist user to sign up and basic troubleshooting

• Record and keep track customer feedback and daily reporting.

• Manpower scheduling and check daily attendance

• Recruitment function including posting of recruitment advertisement, sourcing candidates via various platforms, interview, and offer managements

• Update leave application in system

• Coordinate social and recreational activities to promote the team work of the company

• Exercise initiative, discretion and courtesy, as far and as often as possible to inform, update, clarify, explain, solve/resolve issues and collect feedback from existing and potential customers.

• Other duties as assigned from time to time

Requirement:

• Bachelor’s degree in administration/HR/Mechanical Engineer or equivalent.
• Must have experience in both customer service and deployment of manpower.
• Must have working experience at call centre and property/facility management
• Working experience in provision of IT solutions relating to security system will be an advantage.
• Able to do presentation in front of large group of audience.
• Command of MS Office programs and Engineering software (Word, Excel, PowerPoint, Project, AutoCAD)
• Fluent in English
• Willing to work 12-hour shift and 6 days a week.

JOB TASKS AND SPECIFICATIONS

1. Recruitment and onboarding of new hires; assist with the recruitment process – review and shortlisted resumes, schedule interviews, facilitate pre-employment screening checks. Support the effective onboarding of new hires.
2. Employee Off-boarding; assist in off-boarding of leavers.
3. Maintaining physical and digital files for employees, and employee records in HRIS.
4. Assist in Work Pass (WP, SPass, EPass) application, renewal, and cancellation.
5. Keep track of staff confirmation, promotion, salary adjustment, Contract renewal, etc., and preparation of related letters.
6. Provide support to employees in various HR-related topics such as leave, benefits, compensation, claims, and queries related to systems, and resolve any issues that may arise.
7. Help to organize events and implement initiatives to promote employee engagement and develop a positive and cohesive culture.
8. Preparation of Monthly HR reports and consolidating of Regional HR reports for Quarterly Management meetings.
9. Administration of Medical and Flexi Benefits of Employee, including enrolment and terminations.
10. Completion of Surveys and MOM Business Census, if any.
11. Conduct salary benchmark
12. Other admin tasks and ad hoc duties as and when assigned by superiors.

JOB REQUIREMENTS

• Minimum 3 years of experience in a related field
• Hands-on experience with all work pass (WP, SP, EP) matters
• Microsoft Office skills (Excel and Words)
• Good interpersonal skills, positive attitude, and excellent team player
• Organize at work and have an eye for detail
• Strong verbal and written communication skills
• Good knowledge of statutory regulations

Job Opportunity: Customer Support Officer

Company: Architectural Glass Manufacturing Company

We are seeking a highly organised and detail-oriented Customer Support Officer to join our dynamic team. As a key player in our operations, you will be responsible for ensuring the smooth and efficient processing of customer orders, handling queries, and providing essential administrative support.

Key Responsibilities:

· Process customer orders promptly via email or phone, ensuring accuracy in all details

· Verify order data and coordinate with the Production Department to ensure accuracy before order release

· Communicate with customers to gather missing information or address any queries or concerns

· Collaborate with the Logistics Department to ensure timely and efficient delivery of orders

· Maintain and update accurate sales and customer records in the system

· Expedite orders and coordinate internally to meet customer deadlines

· Act as a liaison to relay valuable customer feedback to relevant departments for continuous improvement

· Stay updated on new products and features to assist customers with up-to-date information

· Provide general administrative support and assist with any ad-hoc tasks as assigned by the Management

Requirements:

· GCE ‘O’ Level, Polytechnic Diploma, or an equivalent qualification

· Previous experience in sales administration, customer service, or a similar role is highly desirable

· Strong interpersonal skills with the ability to manage multiple tasks in a fast-paced environment

· Proficiency in Microsoft Office applications, particularly Word and Excel

· A team player with a strong work ethic and a proactive attitude

· Ability to work efficiently under pressure and meet deadlines

· Exceptional attention to detail and commitment to accuracy

· Candidates available to join immediately or on short notice will be preferred

If you are a motivated and detail-oriented individual with excellent customer service skills, we would love to hear from you!

How to Apply:

Interested applicants are invited to send their CV along with details of qualifications, experience, and current / expected salary to:

Singapore Safety Glass Pte Ltd

112 Pioneer Road Singapore 639593

Email: [email protected]

Only shortlisted candidates will be notified

The HR Officer/Office Administrator oversees various HR and administrative functions. This role requires a thorough understanding of Singapore's Ministry of Manpower (MOM) Employment Act, including expertise in managing work permits and adhering to relevant regulations and procedures. Additionally, the position involves regular reporting to global HR and ensuring compliance with global HR policies. Bilingual proficiency in English and Chinese is required.

Role and Responsibilities:

HR Administration:

• Assist in developing and implementing HR policies and procedures in line with global HR standards.
• Manage employee records and ensure compliance with MOM regulations.
• Coordinate and manage the recruitment process, including job postings, resume screening, interviewing, and onboarding.

Work Permit Management:

• Handle the application, renewal, and cancellation of work permits for foreign workers.
• Ensure compliance with relevant regulations and procedures for work permits and visas.
• Liaise with MOM and other regulatory bodies regarding work permits and employment issues.

Employee Relations:

• Address employee inquiries regarding HR policies, procedures, and benefits.
• Assist in resolving employee relations issues and conflicts.
• Conduct employee orientation sessions and coordinate training programs.

Office Administration:

• Oversee general office operations and ensure a well-organized and efficient office environment.
• Manage office supplies inventory and place orders as needed.
• Coordinate maintenance and repair of office equipment and facilities.
• Handles clients and employee's travel itineraries

Reporting and Compliance:

• Prepare regular reports for global HR on local HR activities and compliance status.
• Ensure adherence to global HR policies and procedures.
• Maintain up-to-date knowledge of Singapore’s employment laws and regulations.

Payroll and Benefits:

• Assist in payroll processing and ensure accurate and timely payment of salaries.
• Manage employee benefits programs, including health insurance, leave management, and other benefits.
• Ensure compliance with statutory requirements related to payroll and benefits.

Skills and Experiences:

• Strong knowledge of HR principles, practices, and procedures.
• Familiarity with MOM regulations and work permit procedures.
• Excellent organizational and administrative skills.
• Strong communication and interpersonal skills.
• Proficiency in HR software and Microsoft Office Suite (Excel, Word, PowerPoint).

General:

• Committed to a high standard of safety and willing to comply with all safety laws and all the company’s safety policies and rules. Must be willing to report safety violations and potential safety violations to appropriate supervisory or management personnel.
• Perform other duties as assigned.

Qualifications and Education Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of experience in HR and office administration.
• Experience in handling work permits
• Fluent in Mandarin and English, both written and spoken
• Certificates of HR and Employment Act are required.
• Class 3 driving license

Key Competencies:

• Attention to Detail
• Organizational Skills
• Communication
• Compliance Management
• Employee Relations
• Team Collaboration
• Accountability

We are looking for a dedicated and skilled Customer Service Officer to join our team. In this role, you'll manage various customer service operations, including handling inquiries, preparing quotations, managing orders, and ensuring accurate billing. Fluency in Mandarin is crucial for effectively communicating with our logistics counterparts in China. The role will require prior customer service experience, strong communication skills in both English and Mandarin, and excellent attention to detail.

RESPONSIBILITIES

· Respond promptly and courteously to customer inquiries via various communication channels, such as email, phone, or chat.

· Prepare accurate and timely quotations for customers based on their requirements.

· Acknowledge receipt of customer orders and provide confirmation of order details.

· Process billing and invoicing accurately and efficiently, ensuring compliance with company policies and procedures.

· Generate and maintain sales reports to track performance and provide insights for decision-making.

· Regularly check and update stock levels to ensure accurate inventory management.
(This responsibility is to be fulfilled only in the absence of the Operations Executive)

JOB REQUIREMENTS/QUALIFICATIONS:

· Minimum of a high school diploma or equivalent. Additional qualifications or certifications in customer service or related fields are a plus.

· Proficient in speaking, reading, and writing Mandarin to effectively communicate with our logistics counterparts/partners in China.

· Experience in a customer service role, preferably in a retail or sales environment.

· Meticulous attention to detail to ensure accuracy in stock management, quotation preparation, and billing processes.

· Excellent verbal and written communication skills in English and Mandarin to interact professionally with customers.

· Strong organizational skills to prioritize tasks, manage workload efficiently, and meet deadlines.

· Proficiency in using computer software and systems for order processing, billing, and generating sales reports.

Primary Location

· 14 Tuas Avenue 6

Working Hours/Days

· 5 days / Monday to Friday: 8:30am to 5:30pm

ABOUT US:

iHub Solutions is a leading customized logistics service provider with warehouses in Singapore, Malaysia, Hong Kong, and Thailand. Our vision is to build ultimate customized logistics solutions for industries with complex needs. Attractive remuneration and excellent career prospects are available for the candidates with the right attitude, work ethic, and team spirit.

To learn more about us, visit our website at ihubsolutions.com

Job Scope

• Manage reputable clients account
• Demonstrate strong phone handling skills by actively listening and responding to clients with emotional intelligence.
• Swift handling of customer inquiries.
• Update details of customer inquiries, comments, and complaints in the database and action taken for verification and training purposes.
• Prompt follow-ups on customer interactions via email.
• Keeping Proof of Delivery (POD) records of customers and proper filing of documents.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.

Requirements

• Polytechnic Diploma/BA degree. Preferably in Business Administration, Accounting, or equivalent.
• Fluency in English and preferably Mandarin as well.
• Good knowledge of Microsoft applications (Excel, Word, etc)
• Experience working in a customer service focused environment
• Ability to multitask, prioritize, and manage time effectively
• Your unique personality! A great sense of humor is an advantage.
• Fresh graduates are welcome to apply!

What We Offer:

• Staff Health Benefits
• Opportunity to work with a myriad of brands from various industries. Our clients range from cult beauty brands to multinational technology companies whom you might just get to work closely with!
• An administrative job that doesn’t limit you to sitting at a desk the entire day
• Company scooters to move around the warehouse
• Attractive career growth possibilities
• Opportunities for training and development

If this opportunity looks like it is for you, We’d love to hear from you!

JOB RESPONSIBILITIES:

• Provide regular technical training in SEA region
• Follow-up on warranty submissions from customers
• Resolve technical issues onsite at customer factory
• Prepare, maintain and modify technical materials
• Manage online e-learning technical webpage
• Provide assistance and technical support at events when necessary
• Any ad hoc duties as assigned

JOB REQUIREMENTS:

• Minimum Diploma in Mechanical Engineering or related fields
• Good knowledge in bicycle components, parts and technicalities
• Proficient in Microsoft Office (i.e. Excel, Words, PPT)
• Conversational skills with customers based in China Mainland and China Taiwan. Knowledge of Mandarin and English is essential
• Willing to travel overseas and work on weekends for events occasionally
• Comfortable to communicate and engage to all levels and big groups
• Possessing Class 3/3A license will be an advantage

OTHERS:

• Working Location: Bulim Walk (nearest MRT: Boon Lay)
• Mondays - Fridays: 8:00am to 5:30pm
• Uniform & Lunch provided
• Company transportation at various pickup points (Northern & Western areas of Singapore)

Job Responsibilities

1. Mosque Annual Action Plan

- Assist in planning, budgeting, implementation and reviewing of Annual Action Plan for the unit

- Coordinate family development/social development programmes approved by the Board.

- Report to the Board on these programmes

2) Application for Zakat/ other Assistance

- Conduct the daily walk-in interviews for zakat assistance.

- Make & submit appropriate recommendations for new walk-in & review cases to Muis and/or other agencies by end of month.

- Manage mosque’s fidyah disbursement on quarterly basis to deserving poor & needy families.

- Develop and implement the Individual Client Plan (ICP) for the needy families, based on feedback by befrienders.

- Attend monthly SDO meetings and/or case conferences within the cluster (initiated by Muis’ MO team).

- Supporting role for Cluster-based programmes for poor and needy families.

- Liaise with relevant external organisations regarding welfare of low-income families (cluster-based)

3) Befrienders’ Management

- Monitor Befrienders home visits (intake assessment/ follow-ups).

- New in-take for Befrienders.

- Collate and submit claims for befrienders’ allowance to Muis MO team.

Supporting Roles

1) Volunteers/Donors Management (Ambassador)

- Develop & maintain volunteer & donor management system

- Run mosque volunteers and donors recruitment drive

- Engage and inspire mosque volunteers and donors

2) Community Engagement

- Assist on Mosque Islamic Events, sending invites to neighbouring on the event

calendar.

- Home Visit to Jemaah in Hospital or Home

- Empowered Volunteers on Mosque Events

3) Perform any duty assigned by HOD

Requirements

1. Minimum Diploma in Social Services or related
2. At least 1 year of relevant work experience
3. Effectively bilingual in Malay and English
4. Proficient in Microsoft Office
5. Dedicated and responsible in working with the needy and their family members
6. Possess good interpersonal and communication skills
7. Able to do planning and implement programmes
8. Able to work during weeknights, weekends or Public Holidays when required

• Billing and Invoicing

o Maintain an up-to-date billing system and generate accurate invoices in a timely manner.

o Ensure invoices are sent to customers promptly.

• Payment Collection and Reconciliation

o Follow up on payments to ensure timely collection and proper allocation.

o Perform account reconciliations.

• Credit Control and Reporting

o Conduct billing, collection, and reporting activities within specified deadlines.

o Monitor customer accounts for non-payments, delayed payments, or irregularities and take appropriate actions.

• Database and Records Management

o Maintain accurate and updated customer records in the database.

o Reconcile accounts and resolve payment discrepancies.

• Receipt / Cash Management

o Follow established procedures for processing receipts and cash handling.

o Process payments and prepare bank deposits efficiently.

• Customer Service

o Investigate and resolve customer queries in a professional manner.

o Address inquiries from customers and sales personnel promptly.

• Ad-Hoc Tasks

o Undertake other duties or projects as assigned by the immediate supervisors.

Requirements:

• Certificate in accounting or bookkeeping or O Level

• 1-3 years accounts receivables and general accounting experience

• Knowledge of accounts receivable and general accounting principles

• Proficient in relevant ERP systems (Esker or Microsoft Dynamics 365 (AX))

• Proficient in English & Mandarin (to liaise with Mandarin speaking stakeholders)

• Proficient in MS Office

• Knowledge of regulatory standards and compliance requirements

• Attention to detail and accuracy

• Good verbal and written communication skills

• Time management and organizational skills

• Team player

• Able to work independently with minimum supervision

Skillset:

Process

• Systematic data entry & checking

• Adhere to SOP

• Good time management

• Systematic in sorting out invoices in accordance to billing schedule

• Flag any irregularities detected during invoice processing

• Good follow up skill

• Perform simple troubleshooting at times of payment discrepancies

People

• Basic interpersonal skill set

• Basic communication skill in English

Technical Knowledge

• AR & General accounting

• Basic knowledge in regulatory standards

Attitude

• - Meticulous with good organizational abilities, team player and independent nature