Responsibilities:

1) Ensure customer understands company's terms and conditions.

2) Maintain good and positive attitude when managing customer's request and questions.

3) Able to work independently.

Requirements:

1) 5.5 days a week

2) Able to face and communicate with customers

3) Computer literacy including Microsoft Excel

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Description

• Demand forecasting: Planning of monthly forecast and stock ordering. Predicting customer buying trends and ensuring that the right products are available in the right quantities at the right time.
• Inventory management: Optimizing inventory levels to minimize storage costs and avoid over stock or out of stock. Monitor stock balances to ensure sufficient fulfilment to the trade channels.
• Transportation planning: Prepare necessary shipping documentations and selecting the most efficient and cost-effective routes for shipping goods.
• Shipping management: Coordinate incoming and outgoing shipments with suppliers, 3PL & forwarders for shipments to/from overseas.
• Vendor and stakeholder management: Liaising with suppliers, 3PL & internal department stakeholder such as sales and warehouse team to ensure smooth inventory operations.
• Data analysis: Using data to identify trends, track performance, and make informed decisions.

Requirements

1. Proficiency in Microsoft Office, knowledge of SAP system is an advantage.

2. Efficient at multi-tasking and prioritizing

3. Proactive, responsible, good communication & attitude, hands-on attitude

• Position : Customer Service Officer or Coordinator (Call Center)
• Location : Near Tai Seng MRT
• Working hours : 5 days (Monday - Friday: 8:30am-5:30pm)
• Salary (commensurate with experience): Up to $3000 + VB
• Duration : Perm
• Industry : Electrical Appliance

Main Responsibilities:

• Provides professional customer support on call enquiries and walk-ins to promote our products
• Schedules services/ repairs for technicians on a daily basis.
• Ensures collection of service charges, monitors unpaid service billings and follow-up payments from customer
• Update records of services rendered to customer with aid of customer service system; prepares Quality Claims Report (QCR)
• Monitors the parts and products under QCR until replacement part is received
• Follow up with QA on any quality related issues during services.
• Safekeeping of Customer Service Department's files and records
• Up keeping of Showroom to ensure tidiness and cosy ambience at all times
• Recommend customer on products range, fees of service charges and company promotion offers.
• Maintained high service standards and achieving set KPI

Requirements:

• Candidate must possess Min NiTEC, HiTEC or Diploma holder in any field or equivalent.
• Minimum 1-2 years’ experience in customer service call center preferred
• Able to work in a fast-paced environment with good computer skills
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Job Description

We are now looking for an experienced person to spearhead the retail sector. To create solid relationships with key retail partners and grow the company’s revenue in the assigned channel. Key responsibilities include growing the company's revenue by identifying new business opportunities to maximize distribution, sales and profitability in the modern trade channel. He/She is expected to work closely with multiple stakeholders, both internal and external parties. From time to time, he/she may be assigned other projects or tasks.


Key Responsibilities:

Account Management:

Develop and maintain strong relationships with key accounts within the modern trade sector.

Act as the main point of contact between the company and key clients, addressing their needs and ensuring customer satisfaction. Collaborate with internal teams, including sales, marketing, and supply chain, to align strategies and achieve mutual business objectives.

Manage the operational set-up, monitoring and maintenance of campaigns and contents on the related channels; and day-to-day marketing / operations.

Sales Strategy:

Develop and implement sales strategies to drive revenue and market share growth within the modern trade channel. Analyze market trends and competitor activities to identify opportunities and potential threats. Work with partners to execute 4P (product, price, place, promotion) strategies to achieve the desired sales target set.

Negotiation and Contract Management:

Negotiate and finalize agreements with key accounts, ensuring mutually beneficial terms.

Manage contracts and agreements, ensuring compliance and addressing any issues that may arise.

Business Development:

Identify new business opportunities within the modern trade sector.

Explore and develop innovative ways to expand the company's presence in the market.

Market Analysis:

Conduct regular market analysis to stay informed about industry trends, consumer behaviour, and competitive landscape. Use market insights to make informed recommendations for product development, pricing, and promotional activities.

Forecasting and Reporting:

Develop accurate sales forecasts and reports, providing regular updates to senior management.

Monitor key performance indicators (KPIs) and adjust strategies as needed to meet or exceed targets.

Cross-functional Collaboration:

Collaborate with cross-functional teams to ensure seamless execution of promotions, product launches, and other initiatives. Provide feedback to internal teams based on market insights and customer feedback.

Continuous Improvement:

Proactively identify areas for process improvement and efficiency within the key account management function. Stay updated on industry best practices and implement relevant improvements.

Job Requirements

· Proven experience as a Key Account Executive in the modern trade sector

· Well versed in Microsoft Office

· Ability to manage multiple projects

· Able to work in a fast-paced environment

· Possess initiative, strong communication and interpersonal skills

· Able to work well independently as well as in a team

· Diploma / Degree in Business Management / Marketing or equivalent is an added advantage

· Possessing driving license is an added advantage

Roles & Responsibilities:

• First contact for applicants
• Process new applications for cases.
• Conduct financial Means Test and determine the subsidy quantum
• Liaise with social workers and coordinators of restructured hospitals of the patients’ application status, financial and psychosocial issues
• The first contact with applicants to identify presenting/ underlying issues of applicants
• Refer patients with psychosocial issues or requests to internal and hospital
• Document bio-data of patients and requests in case-files for record
• Prepare letters and ensure that the patient information and data are updated in a timely and accurate manner
• Debt management for new patients
• Contribute and ensure that the department meet its KPIs
• Assist in tele-consult of newly diagnosed cases with renal disease.

Requirements:

• Degree in Psychology or relevant field
• Dynamic, self-motivated and patient-oriented; IT Savvy; Team player
• 1 to 3 years experience in social service or healthcare industry

Wonder® Engineering Technologies is instrument company focusing on instrument solution for refinery and petrochemical process, with setup in Singapore, Malaysia, China, & Thailand.

We are an ISO 9001 certified engineering & technology-based Instrument supplier, Provider, equipped with ‘Best-in Class’ temperature monitoring instruments and experience, specializes in developing different measurement solutions for challenging processes. To find out more about our company, please visit our website www.wonder.com.sg.

Purchasing Officer – 5 Days

Work Location: Bukit Batok (West)

Job Responsibilities:

· Source and assess potential suppliers for instrument components, materials, and procurement products locally and overseas.

· Identify and evaluate new suppliers while reviewing existing suppliers.

· Communicate with suppliers and place orders for high-quality products and materials.

· Maintain positive supplier relations, negotiate pricing, payment terms, and lead times, ensuring on-time delivery.

· Collaborate with suppliers on delivery scheduling, quality issues, component specifications, and certification requirements.

· Arrange training for engineers with suppliers as needed.

· Monitor & manage project costings closely to achieve cost savings.

· Monitor and manage inventory.

· Work with engineering, workshop, and assembly teams to achieve cost savings and on-time deliveries of orders.

· Enforce procurement policies and procedures.

· Perform ad-hoc administrative duties as required.

Job Requirements:

• GCE’O’ level or Diploma.

• Min 2 years’ working experience in procurement function.

• Self-driven, self-motivated and proactive.

• Good interpersonal and communication skills.

• Only Singaporean or PR need to apply.

Interested applicants, please submit a copy of your updated resume to us.

About the job

The ideal candidate is a self-motivated, well-organized individual who is willing to do cold calls and prospecting. Experience in food & beverage industry preferred.

Responsibilities

• Cold calling to develop prospects base.
• Willing to walk the streets to prospect for potential customers.
• Build a sales funnel and close sales for the company's dishwashing & stewarding business

Qualifications

• 3+ years of sales experience
• Excellent verbal communication skills
• Well on known F&B industry

Benefit

• Transport Allowance
• Monthly recurring commissions
• Salary can go up to five figure monthly.

3年以上销售经验，具有优秀的语言沟通能力，有餐饮行业、美食广场或小贩中心经验者优先。

交通津贴

每月定期佣金

每月工资最高可达五位数。

• Position: Logistic Specialist or Warehouse Officer
• Location: Jurong West
• Working hours: 5 days, Mon to Fri (8.30am to 6.00pm)
• Salary (commensurate on experience): Up to $3800+ AWS + OT
• Duration: Permanent
• Industry: Logistics (MNC)

Main Responsibilities:

• Receiving, handling, uncrating/unboxing large product in preparation for assembly.
• Assembly of customer’s finished product at customer premises on time to contractual lead times and schedule.
• Accurate Placement of product using specialist measuring equipment
• Assembly and fitment of intricate sub assemblies
• Fitment and routing of cable
• Packing, handling, dispatch of return materials and packaging
• Use of IT applications to plan and execute work and update completion of tasks
• Communication of schedule and related tasks to colleagues and customers up and down stream to ensure seamless process flow.
• Provide training and coaching to new and less experienced colleagues and temp workers
• Supervision and guidance to temp workers to ensure safety and best practice at all times

Requirements:

• Must be hands on and technically minded with an interest in build and assembly of product.
• Experience in a production / manufacturing environment an advantage.
• Able to read, understand and execute in line with Standard Operating Procedures and Technical Instructions
• Forklift license would be an advantage.
• Physically fit to carry heavy goods
• Min 1 year related experience

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Production and Sanitation Procedures

· Assist in collecting records and data relating to SOPs for food quality and safety to meet requirements such as SFA, AVS and ISO 22000.

• -Review, investigate, resolve and identify the root cause of any problems which may be causing nonconforming products, thereby maintaining quality standards
• -Assist in evaluating operating procedures and ensure systems are implemented to control overall quality of product, to meet customer’s requirements
• -Assist in establishing a “Food Safety “culture and ensure that it is communicated to the production team for compliance

Food Consistency and Quality

· Conduct inspections for incoming, in-process, and outgoing products.

· Contribute to root-cause analyses of customer complaints, providing quality assessments and proposing solutions to prevent future occurrences.

· Liaise with laboratory partners on food quality markers in all aspects, from sample preparation and submission and to mount an appropriate response based on the test results

· Conduct audits and assessments of quality for all suppliers of raw and packaging materials.

· Recommend systematic measures and initiatives to enhance product quality.

· Prepare a monthly quality report for submission to the management team, including updates on KPIs, performance, internal and external audit information and more.

Production planning and schedule

· Collaborate with various departments, customers, suppliers, and government regulatory bodies to prioritize quality within the company.

• -Ensure the equipment preventive and corrective maintenance program is functioning and carried out.

· Analyse production output versus sales to strategically plan production schedules to optimise warehouse and inventory use.

-Ordering necessary tools and consumables

Person Specification

- At least a diploma in Food Science or related, Veterinary Nurse/Tech diploma also accepted.

- At least 2 years’ experience in food manufacturing or related

- ISO 2200 certification knowledge a plus

- Good communication skills in English and Mandarin

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 6,800 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

Position: Digital Account Associate

Job Description

· The main point of contact that interacts with the client, who understands the business needs, the stakeholders involved and communicates this internally to the working team

· Learning and actively managing project items including the creative process of generating, developing, and curating new test ideas

· Discovering and recommending ideal features and use cases for A/B testing to drive high impact results across 7 countries regionally

· Oversee and help the client set relevant objectives and KPIs for how we should view success

· Conducting regular check-in meetings with stakeholders and clients to report project statuses and ensure timelines are on track

· Responsible for planning and coordinating with different parties involved and taking ownership of overall project success

· Identify potential risks and the implications to the project and recommend mitigating measures.

· Monitoring results and metrics and setting Quarterly/monthly action plans to achieve the next success milestone

Job Requirements

· A Degree or Diploma in Business, Marketing, Information Systems, Communications or any related field

· Minimum 1 year of relevant working experience, (Bonus if you’ve worked with regional accounts)

· Some digital marketing related experience, understanding of basic web concepts and UI design

· Willingness to collaborate and build strong relationships with both regional and local-based clients

· Fluent in both verbal and written communication

· Self-motivated individual that works well in both an independent and collaborative setting

· Efficient project and time management skills with a keen eye for detail

· Passion for A/B testing, measuring, and improving outreach and follow up the effectiveness

· The agility and flexibility to work for a client with adaptive business needs

A*STAR Infectious Diseases Labs (A*STAR ID Labs) is seeking a Research Officer to join us in our mission to be a leading Centre of Infectious Diseases research. A*STAR ID Labs aims to develop a cohesive A*STAR response to drive and deliver translational infectious diseases research to better health and economic outcomes.

Job Description

• Candidate will be working with mouse research models. This includes breeding, maintenance care and regular quality screening for both wildtype and transgenic colonies.
• Conduct laboratory experiments, sample collections, processing and perform data analysis for industry/research studies using mouse models.
• Perform meticulous recordkeeping of animal inventory and sample data reports.
• Maintain organized laboratory inventory, ensuring adequate supplies.
• Ensure strict adherence to laboratory, IACUC protocols and safety practices.

Job Requirements:

• Bachelor Degree in Biomedical Sciences, Biochemistry, Life Sciences, Microbiology, Molecular Biology, Infectious Diseases, Immunology or related field as above
• 1 to 2 years of relevant experience or candidates with relevant academic experience are welcome to apply
• Experience with cell culture, mouse models, animal studies, cell biology, cellular and molecular techniques, microscopy, handling with BSL-2 pathogens will be an asset.
• Strong background in Microbiology, Molecular Biology, Biochemistry, Genetics and Genomics
• Highly motivated and able to work independently.
• Strong analytical, technical, and problem-solving skills
• Team player with good interpersonal skills
• Good spoken and written communication skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Highlights:

• This job is an individual contributor sales role with 100% New Customer Development responsibilities at the first stage.
• We are looking for an experienced salesperson with at least one year of experience in trading electronic components (from brokers or distributors).
• This job is based in Singapore, Tai Seng.

We Offer:

• Competitive Compensation
• Comprehensive Training
• Positive Company Culture
• Respectful and Vibrant Working Environment

What You’ll Do:

1. Seek out potential and new customers who are OEMs, EMS, CEMs, and end-user customers to achieve sales targets.
2. Reach out and maintain relationships with customers and suppliers through various channels, including but not limited to cold calling, proposal emails, and in-person meetings.
3. Process the sales orders to meet customers' requirement, for example, Spot-buy, lead time buy (bulk production order) and Excess Material resales.
4. Focus on providing a full line of electronic products, including semiconductor integrated circuits, passive and active components: GPU, MCU, Memory, IGBT...
5. Work closely with our internal procurement specialists to efficiently address customer inquiries, generate quotations, process orders, coordinate deliveries, and collect payments. Ensure a seamless and efficient sales process for our customers.
6. Contribute to various ad-hoc projects as required, demonstrating flexibility and adaptability in this role.

About You:

1. Minimum of 1 year of sales experience in a related industry, specifically in electronics components trading, or 3 years of sales experience in a different field.
2. Background from a top 50 company in the industry, as well as experience in other SME trading companies, is advantageous.
3. A high-energy and persistent approach to sales especially telesales, with a strong drive for success.
4. Outgoing personality with excellent communication skills, logical thinking, a positive attitude, and the ability to work under pressure.
5. Self-motivated learner with a strong goal-oriented mindset and a knack for independent customer development and business expansion.

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 6,800 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

We are inviting candidates for the position of:

Digital Account Director

The Account Director is responsible for managing and maintaining client relationships, ensuring client satisfaction, overseeing the successful delivery of services, including publishing content to websites, and managing the operational aspects of the agency to ensure efficient and effective service delivery. This role specifically focuses on handling a major client within the agency and involves performing quarterly reviews and assessments. Effective internal communications across teams are required to ensure seamless collaboration and project execution. This position will be reporting to the Digital Platform Director.

Responsibilities:

· Develop and maintain strong, positive relationships with a major client, acting as a trusted advisor and point of contact for all account-related matters.

· Understand the major client's business objectives, challenges, and opportunities, and develop strategies to meet their needs effectively.

· Foster clear and open internal communications across teams to ensure a cohesive and collaborative approach to client projects and campaigns.

· Collaborate with internal teams, including creative, strategy, and project management, to ensure the successful execution of projects, campaigns, and the publishing of website content for the major client.

· Lead and oversee the development of account plans, proposals, and presentations specifically tailored for the major client, including website content strategies.

· Monitor and manage account budgets for the major client, ensuring that projects are delivered within budgetary constraints and according to the agreed-upon scope, including website publishing efforts.

· Oversee the operational aspects of the agency for the major client, including website content publishing, resource allocation, workflow management, and quality assurance, to ensure smooth and efficient service delivery.

· Perform quarterly reviews and assessments of the major client's account, identifying areas for improvement and implementing strategic adjustments as needed.

· Identify opportunities for operational and website content publishing improvement for the major client, implementing best practices to enhance the agency's overall performance.

· Provide leadership and mentorship to account management teams working with the major client, fostering a collaborative and productive work environment.

· Track and analyze key account metrics for the major client, providing regular reports to management and the major client on account performance and operational efficiency.

· Stay updated on industry trends and best practices, and incorporate relevant insights into client strategies, website content publishing, campaigns, and operational processes for the major client.

Requirements:

· Bachelor's degree in marketing, business, communications, or a related field.

· Proven experience (typically 7+ years) in a client-facing role within an agency or related industry, with a focus on managing client accounts and overseeing website content publishing for a major client.

· Strong understanding of marketing and advertising principles, as well as a solid grasp of digital marketing strategies, website publishing tools, and technologies.

· Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.

· Exceptional leadership and team management abilities, with a track record of successfully leading and motivating cross-functional teams.

· Strong analytical skills and the ability to interpret data and insights to make informed strategic, operational, and website content publishing decisions.

· Proven ability to multitask, prioritize, and manage time effectively in a fast-paced, deadline-driven environment.

· Demonstrated problem-solving skills and the ability to navigate complex client, operational, and website publishing situations effectively.

Job description

We are looking for highly-motivated and enthusiastic individuals with good AI/machine learning/deep learning skills to work on a new initiative on developing an AI approach for scoring of tumor epitope immunogenicity, aiming to better inform the cancer vaccine formulation and predict treatment response.

Successful candidate will work with a multidisciplinary team of bioinformaticians, immunologists, technical scientists, and oncologists to adopt, benchmark, and/or develop novel AI approaches which enable effective integration of multi-omics data (including whole-exome sequencing, RNA sequencing, proteomics, spatial-omics, immuno-peptidomic, and histological image data) for the prediction/ranking of tumor epitope immunogenicity. Successful candidate will have the opportunity to tap into a large pool of biomedical data of various forms and to establish a niche research area in AI-enabled (spatial) multi-omics cancer study.

Job requirements:

• Bachelor degree in the field of bioinformatics, computer science, computer engineering, or other data science intensive program. With expertise in at least one of the following areas: bioinformatics, data mining, machine and statistical learning, deep learning
• Possess minimum 5 years of relevant work experience
• Ability to work independently to translate research ideas into programs with efficient coding
• Basic knowledge on biology, data analytics, machine learning, deep learning
• Proficient in Python or R
• Deep learning programming skill is a plus
• Able to deliver under tight schedule
• Good team player with both research and data analytics ethics
• Good interpersonal and communication skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

A*STAR Infectious Diseases Labs (A*STAR ID Labs) is seeking for a Research Officer to join us in our mission to be a leading centre of infectious diseases research. A*STAR ID Labs aims to develop a cohesive A*STAR response to drive and deliver translational infectious diseases research to better health and economic outcomes.

Job Description:

• To focus on bridging the knowledge gap of vector–pathogen-host interactions in mosquito-borne disease transmission. To understand the immune and pathogenic mechanisms during mosquito borne-virus infection to guide the development of targeted and effective control and treatment strategies

• Conduct laboratory experiments in vaccine/drug testing and perform data analysis for industry/research collaboration projects

• Work with patient cohorts and relevant models (both in vitro and in vivo) of infectious diseases

• Perform meticulous recordkeeping and able to draft delivery report to industrial partners

• Perform maintenance of inventory and procurement of laboratory consumables

• Ensure safe technical practices and procedures

Job Requirements:

• Bachelor Degree in Biomedical Sciences, Biochemistry, Life Sciences, Biological Sciences, Infectious Diseases, Microbiology, Immunology, Biochemistry or related field
• 1 to 2 years of relevant experience, fresh graduates are welcome to apply
• Experience with cell culture models, mouse models, animal studies, cell biology, flow cytometry, serological and molecular techniques, handling with BSL-2 and BSL-3 pathogens will be an asset
• Experience with industry project management
• Strong background in Microbiology, Immunology, Molecular Biology, Biochemistry, Genetics and Genomics
• Highly motivated and able to work independently
• Team player with good interpersonal skills
• Good spoken and written communication skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Description

• In charge of achieving maximum distribution and sales and profitability for our brands such as Bio-essence, Derma Lab, Eversoft and Ebene and more in Western Pharmacies and Supermarket Channels.
• Accountable for tracking and executing trade offer at all times and timely execution of trade promotions.
• Support in strengthening relationship with key account customers through periodic business reviews and frequent activity updates, and seek alignment in category growth strategy
• Partner with internal peers cross-functionally such as Sales, Marketing and Finance
• Responsible for effective promotions, planning, proposals and execution.
• Responsible for timely submission / update on trade pricing.
• A&P tracking
• Build strong engagement and rapport with buyers and outlets
• Handle trade issues and day to day operations matters related to assigned chains
• Gather and conduct analysis on market intelligence data on new products, industry trends and trade information.

Requirements

• Experience in FMCG industry, Western Pharmacy or Supermarket
• Possess strong interpersonal skills to garner support from the trade and sales team to achieve business targets
• Good analytical skills to identify sales gaps/opportunities
• Valid Class 3 licence and car is required

Responsibilities:

-Perform daily Customer Service support via email, ticketing, phone calls.

-Work with CCN’s partners e.g. OCR, to improve accuracy and efficiency in the process.

-Manage existing, new and potential customers on any demo, trial and implementation of TradeNet services, including any enhancements needed to the TradeNet application.

-Supervise, guide and train on CCNhub, Cube, and other services, to both internal team and external customers.

-Assist in helpdesk support for CCN suite of products and services, may require some Onsite support.

-May require working after office hours and on weekends for urgent issues(additional allowance will apply)

Requirements :

• Possess a diploma or equivalent
• About 1-2 years working experience in a customer support environment
• Have good verbal and written communication skills
• Be PC literate
• Knowledge of or experience in the Logistics or Air Cargo industry will be an added advantage.

A Postdoctoral Scientist (Bioinformatician) position is available immediately at the IMCB Cell Fate and Therapeutics Laboratory. The lab is interested in dissecting the regulatory switches regulating cell fate determination in healthy and diseased states, while developing novel tools Bioinformatician position

A Bioinformatician position is available immediately at the IMCB Cell Fate and Therapeutics Laboratory. The lab is interested in dissecting the regulatory switches regulating cell fate determination in healthy and diseased states, while developing novel tools and strategies in deriving desired cell types for therapeutic applications.

Applicants with strong background in Bioinformatics and next-generation sequencing data analysis are invited to apply. Successful candidates must be highly motivated, have passion for research and be able to work in an interdisciplinary environment.

Requirements:

• Ph.D./ M.Sc. from a well-recognized institution with a strong research background in Bioinformatics/ Computer science/ Biostatistics or equivalent
• Experience in bioinformatics and data analysis for ChIP-seq, Transcriptomics, Single-cell analytics and Spatial-seq
• Experience with open-source bioinformatics tools
• Excellent analytical, technical, and problem-solving skills
• Knowledge with biostatistics highly desirable
• Self-starter who is comfortable working in a fast-moving interdisciplinary team
• Committed and able to work flexible hours
• Excellent communication, technical writing, and presentation skills

Interested candidates are asked to send a cover letter detailing your research motivations, CV, and the names and email addresses of three references to Jonathan Loh ([email protected]). Applicants can visit the lab website to find out more (http://www.imcb.a-star.edu.sg/php/jl.php).

References:

1) Cipta NO, Chen Y, Loh YH#. H3.3 safeguards haematopoietic ERV-quilibrium Nature Cell Biology 2021(In press)

2) Gautam P, et al., Loh YH#. Multi-species single-cell transcriptomic analysis of ocular compartment regulons. Nature Communications 2021 Sep 24; 12, 5675 #As Corresponding author

3) Xing QR, et al., Loh YH#. Diversification of Reprogramming Trajectories Revealed by Parallel Single-cell Transcriptome and Chromatin Accessibility Sequencing. Science Advances. 2020 Sep 11. 6:37, eaba1190. doi: 10.1126/sciadv.aba1190

4) Xing QR, et al., Loh YH#. Parallel bimodal single-cell sequencing of transcriptome and chromatin accessibility. Genome Research 2020 Jul;30(7):1027-1039. doi: 10.1101/gr.257840.119.

5) Fang HT, et al., Loh YH#. Global H3.3 dynamic deposition defines its bimodal role in cell fate transition. Nature Communications 2018 Apr 18;9:1537

6) Yang BX, et al., Loh YH#. Systematic Identification of Factors for Provirus Silencing in Embryonic Stem Cells. Cell 2015163(1):230-45

7) Agarwal S, Loh YH, et al., Daley GQ. Telomere elongation in induced pluripotent stem cells from dyskeratosis congenita patients. Nature 2010 464, 292-296.

8) Loh YH et al., Ng HH. The Oct4 and Nanog transcription network regulates pluripotency in mouse embryonic stem cells. Nature Genetics 2006 38, 431–440.and strategies in deriving desired cell types for therapeutic applications.

Applicants with strong background in Bioinformatics and next-generation sequencing data analysis are invited to apply. Successful candidates must be highly motivated, have passion for research and be able to work in an interdisciplinary environment.

Requirements:

• PhD with strong research background in Bioinformatics/ Computer science/ Biostatistics or equivalent.
• Experience in bioinformatics and data analysis for ChIP-seq, Transcriptomics, Single-cell analytics, and Spatial-seq.
• Experience with open-source bioinformatics tools.
• Excellent analytical, technical, and problem-solving skills.
• Knowledge of biostatistics highly desirable.
• Self-starter who is comfortable working in a fast-moving interdisciplinary team.
• Strong publication record in peer-reviewed journals.
• Committed and able to work flexible hours.
• Excellent communication, technical writing, and presentation skills.

Interested candidates are asked to send a cover letter detailing their research motivations, CV, and the names and email addresses of three references to Jonathan Loh ([email protected]).

Applicants can visit the lab website to find out more (http://www.imcb.a-star.edu.sg/php/jl.php).

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Description:

The Customer Service personnel is responsible for providing post-sales support, to meet customer needs. The incumbent has to establish good rapport, both externally with customers and internally amongst co-workers.

• Handle all incoming phonecalls/emails/faxes, promptly and professionally

• Plan and coordinate daily deliveries & collections

• Process sales orders, delivery notes, invoices, quotations, debit notes and credit notes

• Prompt follow-up and response, on customer backorders, contracts, enquiries and requests

• File all required records promptly and in proper sequence

• Work closely with internal teams (warehouse, operations, sales, technical and finance) to resolve customer issues

• Ensure conformance to required Standard Operating Procedures

• Provide administrative support, as and when required

• Act as backup for other team members, as and when required

Required Skills:

• Service-oriented and possess pleasant disposition

• Strong team-player, with ability to work independently

• Possess sense of urgency and able to work in fast-paced environment

• Good spoken and written communication skills

• Good interpersonal skills

• Systematic and meticulous

• Possess good initiative, with desire for continuous learning

Qualifications Required:

• Previous customer service experience will be advantageous

• Competent in Microsoft Office (especially MS-Excel) applications

The Advanced Molecular Pathology Laboratory (AMPL) is a GLP laboratory at IMCB that provides key support to conducting cutting-edge biomedical research and development with a specific focus on laboratory animal histology and pathology. As part of the dynamic team in this laboratory, you will be responsible for providing services to support the needs of researchers. AMPL also provides veterinary diagnostic biopsy services to Singapore’s veterinary community.

Responsibilities:

• Operate histology laboratory equipment to provide histology services to research and the veterinary community.
• Provide high-quality technical services and expertise to researchers in the areas of complex animal tissue collection and processing procedures, as well as other laboratory procedures such as necropsy, tissue embedding, cryotomy, microtomy, histology slide staining, etc.
• Maintain equipment, reagents, and consumables, etc in good working order to ensure continuity of services.
• Involve in QA audit and/or archiving for GLP compliance.
• Handle routine laboratory administration and scheduled duties.

Requirements:

• Diploma in Life Sciences, Biological Sciences, or a related field.
• Good basic laboratory skills and manual dexterity.
• Meticulous and organized with an ability to multi-task.
• Good communication, interpersonal and analytical skills.
• Able to work independently and as well as with a team in a fast-paced environment.
• Willing to work in a service-based environment and provide technical advice and support Record/invoice maintenance/handling.
• Familiarity with histopathology techniques and GLP would be an advantage

We are looking for a highly motivated research officer who is interested in developing next-generation DNA and RNA therapeutics for treating genetic diseases. The individual will be involved in a multi-disciplinary project to develop new technologies and tools for precision editing of nucleic acids. There will be opportunities to further develop techniques in protein engineering, directed evolution, and synthetic biology.

Responsibilities:

• Design and clone constructs for experiments
• Perform activity characterization in vitro and in mammalian cells
• Perform qPCR/RT-qPCR of mammalian cells
• Perform high-throughput sequencing library preparation
• Analyze data and communicate results of experiments to colleagues
• Maintenance of laboratory equipment and general laboratory supplies

Job Requirement

• Bachelor’s Degree in Biochemistry, Biotechnology, Bioengineering, Biological Sciences, Chemistry, Chemical Engineering, or other related fields
• Experience with mammalian cell culture and molecular biology techniques (eg. molecular cloning, PCR, gel electrophoresis, miniprep)
• Experience with flow cytometry, protein expression, bacteriophage, high-throughput sequencing, or bioinformatics will be valued
• Excellent organizational and interpersonal skills
• Highly motivated, passion for science, committed to laboratory work
• Ability to work independently and as part of a team
• Excellent communication (verbal and written) and presentation skills
• Curiosity to learn new knowledge and skills

Role & Responsibilities

• Supervise construction works, maintain quality control and ensure that the works are carried out in accordance with the project specifications, design intent, approved drawings and site instructions by the supervising qualified persons and project consultants/clients
• Ensure that contractors carry out their work in compliance with the prevailing regulations set up by the building authorities and government agencies of Singapore
• Inspect materials and workmanship of construction work.
• Perform tests to check the quality of materials.
• Review project drawings and specifications, and raise any discrepancies and/or potential problems to the appointed Qualified Person and project consultants/clients
• Attend meeting with qualified persons and project consultants/clients
• Prepare progress reports for their clients.
• Other ad hoc duties as and when directed

Job Requirements & Person Specification (Qualifications, Experience, Skills):

• Diploma/Degree in Civil & Structural (C&S) Engineering
• Ideally already accredited as a C&S Resident Technical Officer (RTO) by Institution of Engineering Singapore (IES) or Association of Consulting Engineers Singapore (ACES)
• Certificate in BCSS (Building Construction Safety Supervision) or other similar construction-safety certification
• At least 2 years of experience as a Resident Technical Officer (RTO) or similar site-based role (e.g. Site Engineer) for Housing Development Board (HDB) / Land Transport Authority (LTA) construction projects

Working Location/ Country: Singapore

Company Description

Our client is a Singapore based deep technology start-up that offers best-in-class A.I. androbotics solutions for the air cargo and logistics industry. We aim to transform the US $ 6 trillionlogistics industry by bringing innovative A.I. and Robotics solutions that help revenue growth and deliver increased profitability across industry participants. They are currently working with large players in the air cargo industry such as Etihad Airlines, dnata (Emirates group), SATS, WFS, Emirates SkyCargo, Menzies Aviation etc., The roll out of our solutions, requires deployment at different locations for the Airline and Ground handling stations across the globe. Deployments are envisaged in South Korea, Vietnam, Thailand, Abu Dhabi, Germany, Netherlands, UK & the US, besides potential locations in Southeast Asia.

They are looking to build a team of committed talented individuals who are passionate about being at the forefront of deploying transformative solutions. They seek independent thinkers who have a strong belief in their capabilities, self-starters who believe in letting their work speak for them.

Job Description

The Billing & Accounts officer has the responsibility for managing day to day accounts related activity and more importantly putting in a process to manage customer billing to ensure timely billing and collections. The candidate should have some experience in managing billing for SAAS solutions and lease subscriptions. Additionally, the candidate should have experience in creating consolidated invoices based on consolidating effort from across multiple user centres. The candidate will also be responsible for managing supplier bills and creating payment schedules.

Job Requirements

• Responsible for daily finance operations include invoicing, payments, receipts and any account payable transactions.

• Responsible for staff claims disbursement, ensure claims are in compliance with company claim policy.

• Perform monthly accounting reconciliation, including bank reconciliation.

• Inventory tracking and updates for the products

• Generating invoices for customer billing based on pre-defined intervals consolidating effort across multiple user locations.

• Support auditing, filing and adherence to statutory requirements.

• Able to handle full sets of books • Office administration

• Any ad-hoc task as assigned.

Job Requirements

• At least a Diploma in Accounting or CAT

• At least 3-5 years of accounting working experience

• Proficient in Microsoft Excel

• Be able to work independently with minimum supervision.