About

This is an exciting opportunity for an experienced Compliance Officer to join an award winning fintech organisation to help build a world class AML/CFT program that would support our growth plans in the APAC region. We are looking for an individual with a solid understanding of e-commerce, processing, acquiring business and risks pertaining to these areas.

In this role, you will be a member of an experienced compliance team that partners with internal teams to develop, implement and execute processes on customers due diligence, KYC,and AML/CFT screening and monitoring. We will also provide you with mentorship and networking opportunities with Senior Management that will broaden your horizons and sharpen your innovative edge.

You should have experience in the field of AML/CFT, possess deep knowledge of relevant legislations in Singapore and have a track record of transposing MAS requirements into practical policies and procedures.

Responsibilities:

• Develop policies and procedures to ensure compliance with company's regulator in Singapore including, but not limited to MAS’s Payment Services Act and Supervisory Framework and Regulatory Framework requirements.
• Customer Due Diligence and Know Your Customer: Identify and verify customer identities, screen and assess related parties, ownership structures, adverse news searches at the onboarding stage and on a continuing basis
• Anti-Money Laundering and Combating the Financing of Terrorism: Ensure that AML risk assessment for new customers before on-boarding are correctly performed and documented properly, conducting transaction monitoring
• Enterprise-Wide Risk Assessment: Involve in developing and implementing a framework to assess our inherent risks and control measures
• Support internal and external audits and compliance with our regulators and banking partners for any Singapore related matters
• Support Singapore corporate governance matters
• Assist with other aspects of the business and special projects

Requirements:

• Diploma / Bachelor’s degree or equivalent professional certification, and/or 1-3 years of relevant work experience in Compliance in a bank or other MAS-regulated financial institution, KYC review/ AML transaction monitoring experience will be a bonus.
• Knowledge and familiarity with Singapore regulatory compliance requirements.
• Demonstrated ability to work independently.
• Proficiency with compliance management and screening software, e.g. World Check, etc.
• Expertise and familiarity with MS Office, especially Excel.
• Proficiency in written and spoken English and Mandarin, comfortable with business, legal, policy, and financial documentation.
• Independent and willing learner, driven, and looking to work in a start-up environment.
• Collaborative and personable team player.

Dylan Choo

Rewarding Talents International

EA License: 22S1387

EA Personnel: R2094227

Duties & Responsibilities:

Handle customer inquiries ( phone, email or walk-in customers)

Responsible for contacting and message reminders to customers on their reservation

Responsible for cashier duties and accounts for transactions

Attend to telephone enquires

follow up on guests’ request / enquiries on F&B reservations and promotions

Promotes F&B promotions to guests

Responsible for welcoming of guests in a courteous and prompt manner and lead them to a prepared table in accordance with outlets seating procedures.

Be familiar with menu, promotions, and service procedures.

Provide full assistance to guests concerning general queries at the restaurant.

Provide full assistance to incoming inquiries via email/ telephone and make reservations accordingly and accurately for the guests.

To be responsible to ensure that the outlet is fully booked

Work with the restaurant manager on promotions in ensuring that outlet is fully booked

Requirements:

Candidate having client base is preferred

Pleasant voice, clear and good telephone etiquette

Customer oriented

Able to multi-task

Able to work in a fast-paced environment

Experience in servicing customers in F&B setting

Willingness to undertake shift rotation

Able to work on weekends and public holidays

Case Management Officer, Haem-Oncology (Cancer Centre)

• Oncology Nursing Background
• Non-Clinical Nursing Duties
• Office Hour
  

Job Description:

• Coordinate and assist clinical and nursing team in the planning and logistic needs of the patients in the pretransplant setting.
• Handle direct patients' care following stem cell transplantation or cellular therapy treatment.
• Conduct related and unrelated stem cell donor searches, facilities donor identification process and communicate with team on the updates.
• Contact patients prior to their first visit to confirm their attendances, remind them to attend and follow up appointment on time.
• Provide patients and their family education pertaining to stem cell transplantation care.
• Prepare the necessary documents required for stem cell transplantation care.
• Any ad-hoc duties as per assigned.

Requirement:

• Bachelor Degree in Nursing or Allied Health or Science related.
• Minimum 2-3 years experience
  

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

The Resident Technical Officer (RTO) reports to the Resident Manager and is responsible for the supervision of upgrading/modernization projects undertaken by the Facilities Management Department. He will be required to support the growth of the Club to create conducive, excellent and sustainable facilities for the Club. This position will be on a 2 year contract basis.

Key Responsibilities:

· Assist his supervisor to manage and supervise construction / project works, including M&E services such as ACMV, mechanical and electrical installation etc.

· Providing standing supervision as and when directed by his superiors.

· Ensure compliance with Singapore standards and regulations, as well as industry best practices, throughout all construction and installation activities.

· Conduct regular inspections to ensure adequate safety precautions, quality control and adherence to approved drawings and project specifications.

· Coordinate with contractors and other stakeholders to resolve technical issues and ensure project milestones are met and projects are completed within schedule.

· Attend site meeting, inspections and testing and commissioning.

· Monitor project progress, including budget and schedule updates, and report findings to management.

· Implement safety protocols and ensure a safe working environment for all personnel involved in the projects.

· Monitoring contractors' activities, site progress, schedule and safety on Site.

· Review and to check through contractors’ submissions including but not limited to Risk Assessments, Method statements, materials, As-Built Drawings etc.

· Carrying out administrative works and other duties as required by Employer.

· Reviewing and checking all the drawings and specifications, and ensuring that works are carried out in accordance with the approved plans/drawings.

· Maintaining project/site records.

Requirements:

· Diploma/Degree in Civil & Structural/Electrical/Mechanical Engineering or equivalent.

· Minimum of 3 years of experience as a RTO in construction/MEP projects.

· Proficient in Autocad and able to interpret/update drawings.

· Good knowledge of Singapore building codes, regulations and standards.

· Proficiency in project management and construction supervision.

· Excellent communication and interpersonal skills.

· Prior experience in the hospitality industry will be an advantage.

Role and Responsibilities

• Assist in AR transactions including billing and receipt
• Follow-up on outstanding bills
• Prepare journals, adjustment and audit schedules
• Process interco and related transactions
• Backup for clinic cash collection
• Any ad-hoc task assigned

Requirements

• Diploma/ GCE 'A' Levels
• Prior SAP knowledge will be advantageous

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JobStudio Pte Ltd

EA License No: 10C4754

EA Personnel: Pearly Poh

EA Personnel Reg No: R2089904

SCOPE

The Security Officer is responsible for ensuring a safe and secure environment for guests and team members. He/She must ensure that safety and security measures in the hotel are observed at all times and will respond to first aid incidents and apply effective first aid for guest and team members.

OVERALL OBJECTIVES

• Take charge of the control room and monitor CCTV at all times.
• Handle all incoming information etc with confidentiality and forward to the concerned person.
• Provide support in emergency situations and accompany guests or team members to local authorities/hospital if required.
• Ensure that all fire exits and corridors are free from obstruction at all times.
• Respond to any fire/smoke alarms in the hotel and be ready to act accordingly.
• Ensure that gate passes are issued for all items/stock that leave the hotel and each item to be logged in the register book.
• Ensure that all fire-fighting equipment is in good working condition and all the emergency lights are illuminated.
• Conduct patrols in and around the hotel, driveway and parking spaces to detect any irregularities, which may include suspicious behaviour or security breaches.
• Conduct random checks on consignments and team members entering/leaving the hotel and their personal belongings at the security checkpoint to impede pilferage.
• Conduct basic Investigation and Fact-findings and provide assistance to Guests and team members when handling incidents.
• Other ad-hoc duties

REQUIREMENTS

• Positive, friendly, professional and confident, with good interpersonal skills.
• Able to present a professional image and deal with incidents in a discreet, confident and confidential manner.
• Minimum 2 years of relevant working experience in hospitality industry.
• Possesses a valid Security licence.
• Able to perform shift work.

This position will start off as 12 months contract.

Location:
Great Eastern Office, at Paya Lebar Quarter

Responsibilities:

You will assist to resolve policyholders’ and Financial Representatives’ issues relating to insurance policy.

• Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests (Life and General Insurance) within stipulated time;

• Ensure unresolved issues over the counter are promptly followed up and resolved within stipulated time;

• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners;

• Provide excellent customer service experience;

• Manage customer feedbacks/complaints with a good closure within the operational turnaround time.

• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;

• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks;

• Highlight any potential concerns/risks and proactively shares best risk management practices; and

• Other incidental “ad hoc” duties to ensure smooth functioning of various touchpoints such

as assisting Digital Comms and Call Centre;

• May be rotated amongst the different Service Centres;

• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3800

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

Key Responsibilities

• To carry out security duties at the Hotel, Staff Entrance and to patrol Hotel premises.
• To create security and fire safety awareness among staff and guests.

Requirements

• Possess qualified certificate in WSQ Security and SIRD License
• Customer-oriented
• Able to multi-task
• Able to work in a fast pace environment
• Possess additional Lifeguard / CPR certificate is preferred

Duties and Responsibilities

· Attend to all guests’ check-in by confirming reservations, assigning room, issuing and activating room key.

· Attend to guests’ check-outs including resolving any late and disputed charges.

· Process all payment types such as room charges, cash, checks, debit, or credit.

· Assist guests with directions and information regarding property and local areas of interest.

· Coordinate with Housekeeping to track readiness of rooms for check-in.

· Attend to all guests’ requests and queries promptly, politely and efficiently.

· Ensure a high level of customer service is consistently maintained to ensure guests’ satisfaction.

Requirements

· Previous Front Office experience in a similar environment will be an advantage

· Working knowledge of Opera is preferred

· Team player but also able to work independently

· Customer oriented with a pleasant disposition

· Able to multi task and thrive in a fast paced environment

· Able to work on rotating shifts, weekends and public holiday

Job Scope:

• Monitor closely pre-operative patients seen in the wards and clinics on the outcomes of decisions for surgery.
• Provide information regarding patient’s diagnosis, need for intervention and possible outcomes to patients.
• Responsible for patient education.
• Responsible for financial counselling and admission procedures
• Ensure all appropriate investigations ordered are carried out before any surgical intervention.
• Ensure smooth workflow between cardiac clinic, cardiac lab, OT, CTICU, ward and other hospitals
• Inform patients’ families on patients’ progress post operation
• Assist nurses and allied health professionals in educating and facilitating the clinicians care plan
• Inform and remind patients / families on follow up appointments and post discharge medical instructions
• Develop educational materials and assist in research activities of Adult Cardiac Surgeons
• Ad hoc duties as assigned by the Head of Department

Job Requirements:

• Minimum Degree, preferably in Nursing / Allied Health / Science or equivalent
• Excellent interpersonal and communication skills
• Preferably with working experience in a similar setting
• Proficient in using MS office

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

Job Description

1. Assess loan application and disburse loan to borrowers

2. Prepare loan agreement and explain to the borrowers of the terms and conditions of loans

3. Follow up with loan repayment

4. Manage the relationship with the borrowers

5. Assist on any debt recovery calls and coordination if necessary

Requirement

1. Min O level and above

2. Pleasant and approachable personality, comfortable to meet client

3. Careful and meticulous with work

4. Self driven and multi tasking

5. Experience with loan or credit works in the financial or banking or licensed money lending will be preferred

ACCOUNT MANAGER (KEY CORPORATE ACCOUNTS)

MORE INFORMATION:

• Company: Award-winning International MSSP (Connectivity and Managed Security Services Provider) Organization that specializes in providing Connectivity (local, regional, global), Managed Network, Managed SD-WAN, and Managed Security solutions. Also provides Premium Residential & SME broadband & cybersecurity services.
• Opportunity Nature: Permanent Employment
• Working Hours: Monday – Friday (9 AM – 6 PM)

RESPONSIBILITIES:

• Managing key corporate clients by:

1. Identifying and pursuing new business opportunities.
2. Meeting and exceeding revenue targets (through strategic account management).
3. Developing relationships with key contacts (within assigned accounts).
4. Supporting daily operational tasks (such as billing, revenue forecasting, and resource coordination).

• Other relevant duties as assigned.

REQUIREMENTS:

• Experienced with B2B Account Management or Business Development (within IT, Tech, Telco sectors)
• Self-disciplined & motivated, able to work independently as well as in a team setting.
• Advantageous to have, but not a must have: Knowledgeable in areas of Broadband, Connectivity, SD-WAN, SASE, Cybersecurity, Salesforce.
• Attention to detail, and solution oriented.
• Comfortable and able to do regional travel (1 – 2 times a month): have corporate offices in Singapore, Hong Kong, Malaysia and Philippines (but clients hail globally from 150 countries)

To Apply, please kindly email your updated resume to [email protected].

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our internal resume database for future opportunities.

APBA TG Human Resource Pte Ltd (14C7275) || Yadanar Su Mon (R1549384)

• Conduct design review of the design submission by the Contractor to ensure design compliance and constructability. A duly endorsed design review report shall be submitted to SDC.
• Review, verify and accept all design and technical submissions, including construction drawings, shop drawings, material submissions, manual, drawings and design calculation of temporary works, equipment, duration, frequency, alert and stop work levels for safe execution of the construction works, etc. submitted by the Contractor.
• Prepare response to any design, technical, construction or contractual queries from Contractor and obtain approval from SDC prior to issuance of the response.
• Assist SDC in the engagement and the liaison of any other specialists consultants / contractor required by the authorities, such as Accredited Checker and Accredited Checker (Geo) services, Registered Inspectors, instrumentation and monitoring specialist contractor, etc.
• Review suitability of the site supervisory team proposed by the Contractor and make recommendations to SDC.

Requirements:

• RTO Need to registered with BCA and possess at least 5 years relevant experience in supervision of underground construction works such as pipe jacking or tunneling, to support the SO for construction supervision purposes.

Case Management Officer, Medical Affairs (Clinical Governance)

• Nursing Background
• Non-Clinical Nursing Duties
• Office Hour
  

Job Description:

• Administer brief psychogeriatric assessments and brief child assessment and collect basic socio- demographic information for all patients.
• Contact patients prior to their first visit to confirm their attendances, remind them to attend and follow up appointment on time.
• Triage cases, conduct home and school visit when needed.
• Provide psycho-education for patients and their family.
• Assess caregivers' needs with appropriate assessment tools and arrange appropriate referrals for support
• Collaborate with Allied Health team, including Medical Social Worker, Psychologists

Requirement:

• Degree in Nursing, Psychology or relevant discipline.
• Minimum 2-3 years experience
  

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Job Description

• Ensure that machines and equipment inside Gaming Room are functioning.
• Attend to players’ requests and needs.
• Observe and abide by the Standard Operating Procedures when doing the opening, closing, payment, and reporting.
• Facilitate weekly collection and servicing of machines.
• Ensure that the Gamingg Room is clean.
• Attend to any tasks assigned by the Executive.

Job Requirement

• Secondary Level or relevant experience.
• Above 1-2 years experience in customer service.
• Good interpersonal skills.
• Possess initiative.
• Team player
• Able to work on Weekends and Public Holidays
• 6 days work week (44 hours per week)
• Routing Shift work (1st shift 8.30am to 4.30pm / 2nd shift 2.30pm to 10.30pm, Mid Shift 11am -7pm, 8.30am to 8.30pm)

Job Duties

Focus on overseas accounts receivable/payable, as follows:

集中管理海外应收/付账款，具体如下：

1. Check the fund pool receipts and invoices, and transfer the data to the accounting system

勾选资金池进款及发票，将数据传至核算系统

2. Prepare daily fund reports, included, but not limited to the payments and invoicing

编制资金日报，主要包括上日进款及出款内容

3. Report outstanding payments to Department head in advance

提前报告未收款项

4. In charge of petty cash

兼任公司出纳

5. Ad-hoc duties assigned by Manager/Management

领导交代的其他事情

Requirements

1. More than 3 years of related work experiences

三年以上相关工作经验

2. Familiar with Singapore’s financial policies and regulation, and tax laws

熟悉新加坡财税法律法规

3. Mandarin and English could be working language.

中文、英文可作为工作语言

Remarks:

1. Work location: CBD

2. Five days work

Summary

This position is responsible for the following:

i. Performing day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data.

ii. Ensures the timely and accurate billing of clients and processes accounting receivables and incoming payments in compliance with financial policies and procedures.

Job Responsibilities

• Ensure that all payments by cash/GIRO/TT are posted and reconciled in a timely and accurate manner.
• Ensure credit card postings and payments are reconciled.
• Review all charge-backs from credit card companies and alert Assistant Accountant.
• Check all Banquet Event Orders to ensure deposits mentioned are received and posted.
• Raise invoices and/or credit notes as and when necessary before forwarding to Finance Manager / Director of Finance for approval.
• Check all invoices / billings before mailing out.
• Attend to guests’ enquiries on billings and charges.
• Ensure AR Aging tally with GL.
• Ensure TA commission and Credit Card outstanding forwarded to GL for accruals.

Acepak Technology is looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. You will be fully working from office. What will you be doing •⁠ ⁠Proactively own and manage a portfolio of enterprise-level accounts and become their trusted advisor and influencer. •⁠ ⁠Possess a comprehensive understanding of monday.com solution and connect that knowledge directly to customer ROI. •⁠ ⁠Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.) •⁠ ⁠Be an expert on the monday.com platform, with a deep understanding of our capabilities and value. •⁠ ⁠Consult with customers on their internal processes and challenge leaders to drive change across their organization. •⁠ ⁠Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of monday.com. •⁠ ⁠Partner with others at monday.com to ensure successful account management and surface customer inputs back.

Skill Requirement

•⁠ ⁠Preferably 4+ years of B2B SaaS sales, account management or consulting experience working with large, enterprise-level accounts (> 50-150K ACV) •⁠ ⁠Proven experience as the owner of the full sales cycle, from identifying expansion opportunities to building the relationships with key stakeholders to negotiation and contracting •⁠ ⁠Prior experience in Strategy consulting - advantage •⁠ ⁠Strong customer-facing and presentation skills with the ability to establish credibility with executives •⁠ ⁠Superb written and verbal communication skills •⁠ ⁠Positive attitude, empathetic, and energetic •⁠ ⁠Native English speaker •⁠ Fluency in other languages will be an added advantage

1) Minimum 5 years as Resident Technical Officer (RTO) with experience in supervision of Precast Bathroom Unit (PBU) and Curtain Wall System.

2) Registered with IES/ACES as Resident Technical Officer.

3) Preferably with experience in high end condominium projects.

4) Experience in inspecting defects and rectification works during post TOP period.

5) Carry out full time supervision for construction works in architectural, M&E and structural discipline in accordance to BCA approved structural drawings in compliance to Building and Control Act and regulations.

6) Check that requirements of specifications in regards to materials and workmanship are complied with the project specifications by Architects/ Engineers.

7) Inspection / Supervision of sample tests for materials and workmanship, etc.

8) Inspection of Defects & Non-conformance and to issue instructions for rectifications.

9) Work under the direction of RE, PE and Architect for site organisation, allocation of duties and tasks and coordinate with Architect for M&E services and structural design that affects architectural and ID works.

10) Work under the direction of RE, PE and Architect for site organisation, allocation of duties and tasks and coordinate with Architect for M&E services and structural design that affects architectural and ID works.

11) Check architectural and ID works and intent of design details are followed. To notify Architect of any design intent conflicts and quality variations, illegal works.

12) Keeping records of work and reporting to Consultant.

13) Attending Client/Consultant's site meeting and technical meeting if required by Client / Consultant / RE.

14) Vet and signoff inspection forms and quality related issues including all dry-lays, trade demonstrations, method of statements, mock-ups, defects inspection and rectification follow-up to sign-off, M&E testing and commissioning, handover to client.

15) Monitoring builder’s site management.

16) Duties related to obtaining TOP/CSC/DLP.

This position will start off as 18 months contract.

Location:
Great Eastern Office, at Paya Lebar Quarter

Responsibilities:

To facilitate policyholders’, distribution representatives’ and business partners’ email queries on our product and services which will contribute to the overall positive customer experience with Great Eastern Life.

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;

• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;

• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution

• Provide excellent customer service experience; and

• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

• Highlights any potential concerns /risks and proactively shares best risk management practices.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3500

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

Key Responsibilities:

• Manage and supervise major construction works in buildings, including services laying and lighting and control systems installation.
• Oversee the installation, maintenance, and operation of airfield lighting systems, airfield control rooms, server rooms, battery/genset rooms, M&E equipment, switch rooms, fire protection systems, and CCTV/security systems.
• Ensure compliance with Singapore standards and regulations, as well as industry best practices, throughout all construction and installation activities.
• Conduct regular inspections to ensure quality control and adherence to project specifications.
• Coordinate with contractors, engineers, and other stakeholders to resolve technical issues and ensure project milestones are met.
• Monitor project progress, including budget and schedule updates, and report findings to management.
• Implement safety protocols and ensure a safe working environment for all personnel involved in the projects.

Requirements:

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or Equivalent.
• Minimum of 5 years of experience as a Resident Technical Officer in construction projects, with a focus on building services and infrastructure projects.
• Strong knowledge of Singapore building codes, regulations, and standards.
• Proficiency in project management and construction supervision.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Responsibilities

· Processing of documents over the counter

· Familiarise yourself with the different requirements on handling documents

· Manage customers over the counter

· Handle customer’s enquiries over the counter

· Perform data entry and other ad-hoc administrative duties assigned from time to time

Skills and Qualifications

· Proficient in Microsoft Word

· Detailed-oriented and meticulous

· Pleasant, positive working attitude and hardworking

· Able to work independently as well as a team player

· Good communication and interpersonal skills

· Training will be provided

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Digital Aviation Solutions (DAS) is seeking a highly skilled and motivated Service Account Manager (Non-management position) to join our dynamic enterprise Service Organization based in Singapore. As the Service Account Manager, you will collaborate closely with Customer Success Managers and technical support teams to ensure our customers get full value of the software and support their daily operations for our Crew and Network Operation Management Software (namely, Jeppesen Crew Pairing, Jeppesen Crew Rostering, Jeppesen Ops Control and Jeppesen Crew Tracking). Your role will encompass a comprehensive understanding of Crew and Network offerings, coordinating service deliveries for Crew and Network portfolio.

Key responsibilities:

• Serve as a first level escalation point for customers’ operational support.
• Coordinate service deliveries for Crew and Network Operation Management (Crew & NOM) system support activities. The service delivery activities include but not limited to bug fixes, inquiries, service requests, system monitoring, system migration and change requests.
• Host monthly meetings and provide reports to customer and internal stakeholders on the current overall customer status, metrics, issue resolution, customer escalations, risk management, and internal coordination.
• Identify Risk, Issues and Opportunities related to Crew & NOM system support and drive actions to mitigate risks, resolve issues and capture opportunities.
• Lead the preparation of technical and operational impact analysis for the assigned customers.
• interact with many parts of the organization to understand complex situations and provide answers to the customers.

Work closely with Customer Success Manager to provide inputs to and help execute the system adoption plans.

Act as voice of customers to provide feedback to internal stakeholders which includes but not limited to Product Development, Implementation, Support and Portfolio Management.

Key Skills:

• Critical Thinking: Ability to identify and qualify technical issues, problems, opportunities, and options within the customer's context.
• Communications: Proficient in conveying complex information clearly and concisely. Skilled in presenting to both technical and business leaders.
• Relationship Building: Inspires confidence and trust with customers and internal stakeholders, seeking win-win solutions.
• Project Management: Proficient in RIO management. Effectively balances and prioritizes various tasks, plans, follows up on the planned activities and communicates status in timely manner.
• Team Player: Collaborates closely with other customer-facing roles to ensure customer satisfaction.

Basic Qualifications (Required Skills/Experience):

• Bachelor's degree or higher in a relevant field (e.g., engineering, technology).
• 8+ years working experience including 3+ years of experience in direct customer-facing role.
• 4+ years of IT experiences in (software) project/program management, system design, development, support, integration or consulting.
• Proven track record of managing customer relationships and escalations.
• Experience with high-touch, high-complexity customer relationships.
• Excellent communication, project management, and presentation skills.

Preferred Qualifications (Desired Skills/Experience):

• Knowledge or experience of Airline Flight Operations.
• Knowledge of Boeing Digital Aviation portfolio and services.

Typical Education & Experience:

Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 8 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+6 years' related work experience, 8 years' related work experience, etc.)

Other job-related information

• Benefits and pay are determined in line with local labor market practices. This is not an expat assignment.
• Candidates must have authorization to work in Singapore and the Company will not be sponsoring Employment Visas.
• Benefits and pay are determined in line with Singapore labor market practices. This is not an expat assignment.

Diversity & Inclusion Commitment:

At Boeing, diversity, equity, and inclusion are enduring company values. We strive to live these values every day not only because it’s the right thing to do, but because our success depends on it. The company’s commitment to diversity and inclusion means providing a work environment for all employees that is welcoming, respectful and equitable, with opportunities for personal and professional development.

Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

Job Summary:

As a Management Executive, you will play a pivotal role in supporting the day-to-day operations and strategic initiatives of the organization. This position requires flexibility to work on public holidays, weekends, and night shifts as needed to ensure smooth operations and meet business demands. The ideal candidate will be highly organized, adaptable, and capable of multitasking in a fast-paced environment.

Responsibilities:

1.Operations Support:

· Assist in the coordination and execution of operational activities across various departments.

· Collaborate with team members to ensure timely completion of tasks and projects.

· Handle administrative duties, including data entry, record-keeping, and documentation.

2.Customer Service:

· Provide exceptional customer service to internal and external stakeholders.

· Address inquiries, resolve issues, and escalate complex matters to management when necessary.

· Maintain a professional and courteous demeanor in all interactions.

3.Strategic Planning:

· Support management in developing and implementing strategic initiatives to drive business growth and efficiency.

· Conduct research, analyze data, and prepare reports to inform decision-making processes.

· Assist in the formulation and execution of short-term and long-term organizational goals.

4.Event Coordination:

· Assist in planning, organizing, and executing events, meetings, and conferences.

· Coordinate logistics, including venue selection, catering, transportation, and audiovisual arrangements.

· Provide on-site support during events to ensure everything runs smoothly.

5.Communication and Collaboration:

· Facilitate communication between departments, teams, and external partners.

· Attend meetings, take minutes, and follow up on action items as needed.

· Foster a collaborative and inclusive work environment.

· Flexibility in Work Schedule:

· Be willing to work flexible hours, including public holidays, weekends, and night shifts, to accommodate business needs.

· Maintain availability to handle urgent matters and respond to emergencies outside of regular business hours.

6.Qualifications:

· Bachelor's degree in Business Administration, Management, or a related field preferred.

· Prior experience in a similar role or industry is advantageous.

· Strong organizational, time management, and problem-solving skills.

· Excellent communication and interpersonal abilities.

· Proficiency in Microsoft Office Suite and other relevant software applications.

· Ability to work independently and as part of a team in a fast-paced environment.

· Willingness to work flexible hours, including evenings, weekends, and public holidays.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520 EA Registration ID: R1765753

Responsibilities:

• Support and coordinate with the manning agent to ensure the availability of qualified and competent crew following the Company’s recruitment policy, STCW, MLC, and flag state requirements.
• To ensure efficient management and administration of crew welfare and to make regular shipboard visits to ensure crew performances are on par with expectations.
• To provide assistance and data on the preparation of budget and management reporting
• To ensure timely response on any ships’ and crew members’ issue

Requirements:

• GCE ‘O’ level or Diploma in business, maritime or logistics with min 2 years of relevant experience in crewing management is preferred.
• Proficient in MS Office applications

Please forward a detailed RESUME with a PHOTO to: [email protected]

Please remember to state your

1. Current salary
2. Expected salary
3. Reasons for leaving (Past and present employment)
4. Notice period

We regret that only shortlisted candidates will be notified by Email

By applying for this role, you consent to ENEOS Ocean Shipmanagement Pte Ltd collecting and use your personal information that you submitted to process your application for the role.