Customer Service:

· Handle incoming calls and emails from customers, addressing their inquiries, concerns, and providing accurate product/service information.

. Manage customer onboarding process

· Assist customers in a courteous and professional manner, ensuring exceptional service and satisfaction.

· Provide after-sales support, troubleshoot issues, and collaborate with relevant departments to ensure prompt resolution.

· Perform daily transaction checking.

· Consolidate customer settlement report.

· Maintain accurate records of customer interactions, transactions, comments, and feedback in the company's database.

· Generate reports and summaries as required by management.

Ad Hoc Duties:

· Support various departments with administrative tasks as needed.

· Assist in organizing company events, meetings, and conferences.

· Participate in process improvement initiatives to enhance customer service efficiency and effectiveness.

Qualifications:

· Minimum Higher NITEC, Diploma in Business, accouting or a related field

· Proven experience in customer service and accounting roles is preferred.

· Excellent verbal and written communication skills in English and Mandarin.

· Strong interpersonal skills and ability to build rapport with customers.

· Detail-oriented and organized with the ability to manage multiple tasks efficiently.

· Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).

· Ability to adapt to changing situations and work effectively in a fast-paced environment.

· Prior experience in customer service is a plus.

MCTPay is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

ING Bank

ING Bank covers Wholesale and Retail Banking in Asia Pacific. Our Wholesale Banking business is present and active in 11 major economies in the Asia Pacific, namely Australia, China, Hong Kong SAR, India, Indonesia, Japan, Philippines, Singapore, South Korea, Taiwan and Vietnam.

ING Wholesale Banking in Singapore

We began operating in Singapore in 1987 where we host the regional Asia Pacific headquarters. With over 300 financial experts, we are the largest wholesale banking branch in Asia. ING stands out in the Asia Pacific region because we go a step further for our customers. We look at things from the client’s perspective which allows us to construct tailor-made solutions to fit the needs of every company we serve. This mentality underpins all our client relations and has produced various prestigious awards.

Role Summary

Responsible to define, organise, execute manage and continuously improve operational processes, allowing the optimal realisation of services(s). Reducing operational risks and increasing operating efficiencies and cost savings. They often operate in a complex and integrated environment and interact on a regular basis with internal and external clients; business partners and the solutions delivery centres ensuring an effective workflow. Tasks performed could be execution requiring specialised knowledge, exception handling, process improvement, reporting and controlling.

Job Responsibilities:

Provide detailed and comprehensive Lending support/expertise to a specific area of the business by taking on responsibility for tasks of an organisational, process or operational nature.

• Responsible for all mid-office lending activities in (complex/non-standard) domestic & international bilateral and syndicated credit facilities.
• Determination, registration and monitoring of transactions, including in agent role, in applicable risk monitoring and reporting systems.
• Perform check on drawdown & payment requests, monitoring of credit limits, outstanding and availability under the credit agreements.
• Determines and instructs applicable funding needs for involved transaction.
• Communicates in all aspects to internal and external clients and stakeholders.
• Liaison with front office and risk management to advise and structure tailor made transactions.
• Understands all relevant operations aspects of these transactions related to the Risk, Finance, Payments and Financial markets function.
• Responsible for developing and implementing the most efficient operational processes for tailor made deals, in cooperation with the Front Office and Risk Management.
• Participates in interdepartmental projects and executes tasks like drawing up test plans and participation in development and test path of the applicable Lending system.
• Monthly reporting of suspense and Reverse GST Reconciliation and any other control reporting.
• Regulatory reporting of TBGS and MAS610 H Form

What we’re looking for:

• A Diploma/Degree in Business Administration, preferably major in Banking & Finance with at least 2 years' work experience in the banking industry
• Well-versed in lending middle office operations as well as familiar with the related front to end workflows essential
• Strong background knowledge of Facility Agreements and demonstrated ability to integrate terms into specific system conditions
• Background in the administration of lending Financial Covenants
• Strong analytical and problem-solving skills essential
• Good communication skills, both verbal and written.
• Strong finance & accounting background with hands-on experiences advantageous.
• LOANIQ system knowledge preferred
• Knowledge in SWIFT payment process would be advantageous

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

RED an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients.

We now seek an experienced HR Officer to be based in our Singapore office to inspire others.

The HR Officer with HRIS and Payroll Experience will be responsible for supporting various HR functions, including HRIS management, payroll processing, employee records management, and compliance with company policies and regulations. This role requires a keen eye for detail, a solid understanding of HR processes, and technical proficiency in HRIS and payroll systems.

You are responsible for managing the organization's Human Resources Information System (HRIS) and ensuring the accuracy and integrity of HR data. This role involves supporting HR operations, managing employee data, generating reports, and providing technical support for HRIS-related issues. The ideal candidate will have a strong background in HR processes and technology, excellent analytical skills, and the ability to work collaboratively with various stakeholders.

HR Officer - Hybrid work

Key Responsibilities:

• HRIS Management: Maintain and update the HRIS, ensuring data accuracy and system efficiency.
• Labour Law Compliance: Ensure all HR practices comply with Singapore labour laws and regulations.
• Payroll Processing: Manage and process payroll, including calculations, deductions, and timely disbursement of salaries.
• Employee Records: Maintain accurate and up-to-date employee records, including personal information, employment history, and benefits.
• Operations: Perform day to day HR operations matters – new employee onboarding, claims, insurance, payroll related matters, HR policy and handbook updates
• Onboarding and Offboarding: Assist with the onboarding process for new employees and the offboarding process for departing employees.
• Employee Relations: Provide support to employees regarding HR-related inquiries and issues.
• Reporting and Analytics: Generate HR reports and analyze data to support decision-making and strategic planning.
• Training and Development: Coordinate and facilitate employee training and development programs.
• HR Projects: Participate in and support various HR projects and initiatives.

Qualifications:

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Experience: Minimum of 3-5 years of HR experience, with a focus on Singapore labour law, HRIS, and payroll.
• Technical Skills: Proficiency in HRIS systems (e.g., SAP, Workday, Oracle) and payroll software.
• Compliance Knowledge: In-depth knowledge of Singapore labour laws and regulations.
• Analytical Skills: Strong analytical abilities with keen attention to detail.
• Communication: Excellent verbal and written communication skills.
• Interpersonal Skills: Ability to work collaboratively with colleagues and build strong working relationships.
• Organizational Skills: Strong organizational and time management skills with the ability to prioritize tasks.

If you think you have what it takes to join an award-winning team and help RED continue its exciting journey, we want to hear from you!

Company’s Profile

As APAC’s top Digital Cinema Solutions provider since 1999, they have pivoted themselves to the forefront in first-to-market innovations for media servers and Theatre Management Systems (TMS). They are ranked second globally and are equipped with world-class ISO certifications in quality cinematic systems and products. With an extensive customer database, they are now looking for an Admin and HR Officer to contribute to their success.

Location: MacPherson (5 mins walk from Tai Seng MRT)

Working hours: Monday - Friday, 9.00am to 6.00pm

Responsibilities:

• Manage office supplies and equipment to keep the workplace functional.
• Manage monthly payroll processing and administration.
• Develop and implement HR policies, ensuring compliance with labour laws.
• Manage employee relations, including addressing grievances, conflict resolution and performance management.
• Maintain documentation of employee database and personnel files
• Perform office administrative duties, including reception duties and mail/courier handling, correspondence, scheduling meetings, and maintaining records.
• Manage all insurance matters (e.g. work injury compensation, public liability, etc.)
• Prepare and submit reports, government survey returns, etc.
• Perform general HR administrative functions, such as recruitment, processing work passes and preparing appointment/confirmation letters, leave management and payroll management.

Requirements:

• Min. Diploma in Business Administration, HR Management or relevant fields
• Min. 2-3 years’ experience in HR duties and/or administrative functions
• Ability to effectively communicate with managers and employees of the organizations
• Possess strong analytical skills and prepared to work hands-on with HR functions/ systems
• Meticulous and independent worker who is able to carry out responsibilities with minimum supervision

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

AML Transaction Monitoring

• To review and investigate system-generated or any alerts, to determine the next course of action
• Conduct further investigations, if necessary, by engaging relevant stakeholders to obtain the required information to ensure proper closure
• To close the alerts promptly and maintain proper documentation on the rationale of the closure
• To assist the Team Lead for key reporting to management and various stakeholders

Other function(s)

• Work closely and support other AML compliance teams to strengthen and further mitigate residual AML/CFT risks
• Work with other business units to foster good working relationship to increase the level of AML/CFT awareness
• Perform any task or participate in projects as required by management
• Work closely, and support other teams within the Compliance Department

Mon to Fri 8.30pm to 6pm

Customer Service is to manage the customer services activities within warehouse to meet customer needs.

• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior

Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements

Responsible for all aspects of Human Resources, Health & Safety for all the employees in Tuas. The person will also be responsible for the Administration of the Offices in Tuas. Will be the Point of Contact for all our employees in Tuas.

Key Responsibilities:

• Responsible for all HR activities Biz. Recruitment, On-boarding, Training, Compensation, Employee Grievances and Benefits for BCWs in Tuas as and when there is a need.

• Responsible for accurately and efficiently processing invoices, ensuring timely payments, and maintaining meticulous records.

• Admin activities such as ordering stationery, pantries, name card creation and others.

• Ensure accurate maintenance of BCWs’ employee database & Management of the TMS – through the HR Infotech & provide accurate details for Salary Processing.

• Responsible for overseeing and managing the company's security system, transportation operations, townhall & CSR activities.

• Support the management in overseeing the Health & Safety aspects of the work environment.

• Drive, coordinate and implement all Workplace Safety and Health Initiatives.

• Conduct regular WSH inspections and follow-up actions to ensure safety compliance.

• Produce Site Workplace Safety and Health Reports regularly.

• Ensure compliance of operations with Workplace Safety and Health regulations and statutory requirements

Skills & Qualification:

• Minimum of 1-2 years of experience in a Health & Safety role.

• No prior experience in Human Resources is required – on the job training will be provided.

• Experience managing Blue Collared workmen - right from hiring, retaining & managing the expectations of the employees would be an added advantage.

• Proficient in Microsoft Office.

• Familiar with the local labour, health and safety legislation.

. experience implementing Safety SOPs

Location: Tuas West Road MRT (walking distance)

5 days work

Basic + AWS + VB

Accounting Responsibilities:

- Assist in preparation of invoice, payroll, accounts payable, accounts receivable & general ledger.

- Maintain accurate financial records and ledgers.

- Prepare and submit tax returns and ensure compliance with regulations.

- Conduct bank reconciliations and manage cash flow.

- Assist in the preparation of monthly and annual financial statements.

- Assist with budget preparation and monitoring.

- Assist with other accounts enquiries whenever as required

Administrative Responsibilities:

- Manage office supplies and inventory.

- Assist in scheduling meetings and managing calendars.

- Handle correspondence and communication with clients and vendors.

- Organize and maintain filing systems.

- Prepare reports and presentations as needed.

- Any other related task and ad-hoc duties as assigned.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Education / Experience:

•  Diploma / Degree in any field
•  1 -2 years experience in SI environment in an Account Sales Account Servicing role is an advantage

Job Description:

Account Management

•  Develop and service assigned clients’ account consisting of various government agencies
•  Responsible for growing account revenue and accountable to the assigned accounts within the FY and developing deep customer relationship and updating customer profiling accurately
•  Continually engage and establish relationships with, stakeholders, customers and additionally, expand customers’ profile
•  Understanding customers’ needs, coordinate proposals from presales and provide a concise quotation for their consideration.
•  Follow up, expedite and liaise with customers in all matters relating to the projects, payment, renewal and events / training; ensure customers are satisfied with deliverables
• Sales Operations Management
•  Coordinate Tender Briefing and lead Bid Review with Presales
•  Accountable for ensuring completion and quality of tender proposal in conjunction with pre-sales teams
•  Preparation of quotations for customer’s reference for opportunities (BQ/RFI/RFP/ITQ/ITT)
•  Track and ensure that timelines are met and updates are submitted to other functional teams
•  Drive alignment with other functional teams and orchestrate appropriate resources for customer engagements

Skill sets:

•  Sales Presentation / Fluent in communication
•  Relationship/Stakeholder management
•  Negotiation & Commercial Acumen
•  Proficiency in Microsoft Office Tools (ie; Excel, Word and PowerPoint)
•  Sales And Opportunity Analysis

Mon to Fri 8.30pm to 6pm

Customer Service is to manage the customer services activities within warehouse to meet customer needs.

• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior

Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements

Responsible for all aspects of Human Resources, Health & Safety for all the employees in Tuas. The person will also be responsible for the Administration of the Offices in Tuas. Will be the Point of Contact for all our employees in Tuas.

Key Responsibilities:

• Responsible for all HR activities Biz. Recruitment, On-boarding, Training, Compensation, Employee Grievances and Benefits for BCWs in Tuas as and when there is a need.

• Responsible for accurately and efficiently processing invoices, ensuring timely payments, and maintaining meticulous records.

• Admin activities such as ordering stationery, pantries, name card creation and others.

• Ensure accurate maintenance of BCWs’ employee database & Management of the TMS – through the HR Infotech & provide accurate details for Salary Processing.

• Responsible for overseeing and managing the company's security system, transportation operations, townhall & CSR activities.

• Support the management in overseeing the Health & Safety aspects of the work environment.

• Drive, coordinate and implement all Workplace Safety and Health Initiatives.

• Conduct regular WSH inspections and follow-up actions to ensure safety compliance.

• Produce Site Workplace Safety and Health Reports regularly.

• Ensure compliance of operations with Workplace Safety and Health regulations and statutory requirements

Skills & Qualification:

• Minimum of 1-2 years of experience in a Health & Safety role.

• No prior experience in Human Resources is required – on the job training will be provided.

• Experience managing Blue Collared workmen - right from hiring, retaining & managing the expectations of the employees would be an added advantage.

• Proficient in Microsoft Office.

• Familiar with the local labour, health and safety legislation.

. experience implementing Safety SOPs

The Resident Technical Officer shall be directly responsible to the Consultant (Architect) / Project PM for the duration of the construction of the Works.

Shall assist in the supervision of the construction of the Structural Works under the Building Control Act and to render all assistance as may be required by the Consultant (Civil & Structural Engineer) and the Consultant (Mechanical & Electrical Engineer).

For HDB Project Civil & Structural / Architectural Works :

Diploma in Civil Engineering or Structural Engineering or equivalent

• Registered RTO accredited by the Joint Accreditation Committee of the Institution of Engineers Singapore (IES) and the Association of Consulting Engineers Singapore (ACES)
• Preferred applicants with Certificate in Building Construction Safety Supervisors Course
• Minimum 6 years relevant experience in supervision of building projects in Singapore
• Must have HDB/ BTO projects supervision experience

Email resume with current & expected salary to : [email protected]
(Only short-listed applicants will be notified)

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

5 days’ work week (rotating off day either Saturday or Monday)

Afternoon shift (1500 – 0030),

Night shift (1800 – 0330)

This position is responsible for the Air Export operations and support internal department to meet customer satisfaction.

Job Description

-Coordinate with Customer Service and Warehouse on operation matters

-Process Shipping Document and execute AWBs

-Ensure accurate input of dimension, weight , rates and other data into system

-Perform check and verification of compliance for DG and Temperature Control cargo

-Send pre-alerts to overseas destination

-Monitor consol cut-off and cargo lodge in time for urgent shipment

Pre-Requisite of candidate:

-Must be PC-liberate and comfortable using or learning software

-Must be a Team Player and able to work independently

-Must be careful, meticulous and self motivated

-Must possess a sense of urgency and responsibility in work

-At least 1-2 years of working experience.

- training will be provided

-Prior work experience in this industry is not required, but will be advantageous if have

-Shift operation Job

Local focused

• Develop, implement, and maintain comprehensive compliance program in line with regional and international regulations such as MAS regulation, anti-money laundering (AML), counter-terrorism financing (CTF), data protection, Sanctions and industry-specific regulations.

• Monitor and interpret regulatory changes and ensure the organization’s policies and procedures are updated accordingly.

• Conduct regular risk assessments to identify potential compliance risks and develop strategies to mitigate them and ensure compliance with applicable laws, regulations, and policies.

• Act as a point of contact for regulatory authorities and external auditors.

• Liaise and maintain relationships with regulatory bodies and manage any regulatory inquiries and reporting obligations for the organization in the region.

• Monitor and report on compliance risks and issues to regulatory authorities, senior management and the board of directors.

Local & Group

• Coordinate with group compliance teams to align compliance objectives, processes, and goals, ensuring consistent practices across the organization.

• Maintain accurate and up-to-date records of compliance activities, audits, and investigations.

• Provide training and guidance to staff on compliance-related matters, promoting a culture of integrity, compliance, and transparency throughout the organization.

5 days’ work week (rotating off day either Saturday or Monday)

Afternoon shift (1500 – 0030),

Night shift (1800 – 0330)

This position is responsible for the Air Export operations and support internal department to meet customer satisfaction.

Job Description

-Coordinate with Customer Service and Warehouse on operation matters

-Process Shipping Document and execute AWBs

-Ensure accurate input of dimension, weight , rates and other data into system

-Perform check and verification of compliance for DG and Temperature Control cargo

-Send pre-alerts to overseas destination

-Monitor consol cut-off and cargo lodge in time for urgent shipment

Pre-Requisite of candidate:

-Must be PC-liberate and comfortable using or learning software

-Must be a Team Player and able to work independently

-Must be careful, meticulous and self motivated

-Must possess a sense of urgency and responsibility in work

-At least 1-2 years of working experience.

- training will be provided

-Prior work experience in this industry is not required, but will be advantageous if have

-Shift operation Job

ACCOUNTS CUM HR OFFICER

Under the direction of Church Administrator, the Accounts cum HR Officer supports the finance and human resource administration of the church office.

Responsibilities:

1. Accounting

1.1 Handle the full set of church accounts.

1.2 Handle accounts receivables and payables.

1.3 Maintain proper documentation of all transactions.

1.4 Process all collections including banking.

1.5 Execute financial transactions and activities such as bill payments, invoicing and claims.

1.6 Prepare monthly and annual financial reports.

1.7 Handle the yearly audit process.

1.8 Attend to enquiries on financial matters.

1.9 Any other duties as assigned by the Church Administrator.

2. Human Resource

2.1 Handle staff payroll process, claims expenses, and other related matters.

2.2 Liaise with insurance agents relating to renewal, cancellation and claims of staff insurances.

Requirements

1. Minimum Certificate in Accounting or equivalent.

2. At least 3 years’ relevant experience in accounting.

3. Meticulous with attention to details.

4. Proficient in computer knowledge and MS Office skills.

5. Knowledge of accounting software such as MYOB, Xero, etc.

6. Resourceful and independent worker with ability to multi-task.

7. Good interpersonal and communication skills.

We invite interested applicants to email detailed resume together with current and expected salary and a recent photograph to [email protected]

Only shortlisted candidates will be notified.

Location: Bukit Batok

Basic + VB

Key Responsibilities

Accounting Duties

•⁠ ⁠Manage accounts payable (AP) and accounts receivable (AR), including processing invoices, payments, and tracking outstanding balances.

•⁠ ⁠Reconcile financial statements, including bank statements, to ensure accuracy and resolve discrepancies.

•⁠ ⁠Prepare and issue invoices to customers for products or services rendered.

•⁠ ⁠Monitor and follow up on overdue payments to ensure timely collections.

•⁠ ⁠Submit tax filings such as GST returns and ensure compliance with local tax regulations.

•⁠ ⁠Maintain updated financial records in accounting software and spreadsheets.

•⁠ ⁠Assist in preparing monthly financial reports, budgets, and cash flow statements.

Administrative Duties

•⁠ ⁠Oversee general office administration, including procurement of office supplies and maintaining office equipment.

•⁠ ⁠Maintain accurate filing systems for financial and administrative documents.

•⁠ ⁠Coordinate with external vendors for services such as IT support or maintenance.

•⁠ ⁠Provide support to management by preparing reports, scheduling meetings, and handling correspondence.

Order Taking & Service Coordination

•⁠ ⁠Assist in processing customer orders accurately and efficiently.

•⁠ ⁠Coordinate service schedules to ensure timely delivery or execution of services.

•⁠ ⁠Act as a liaison between customers and the operations team to address service-related issues.

•⁠ ⁠Maintain clear communication with customers regarding order status or changes.

Invoicing Support

•⁠ ⁠Prepare, send, and store invoices for all transactions.

•⁠ ⁠Reconcile customer payments with bank statements to ensure accuracy.

•⁠ ⁠Track outstanding payments and follow up with clients when necessary.

General Support

•⁠ ⁠Provide backup support for other administrative staff during their absence by managing their tasks effectively.

•⁠ ⁠Respond to internal and external inquiries related to accounting, administrative matters, or customer orders.

Skills & Qualifications

•⁠ ⁠Proven experience in an Accounts/Admin role or similar position.

•⁠ ⁠Strong knowledge of bookkeeping procedures and accounting software (Xero).

•⁠ ⁠Advanced proficiency in Excel (e.g., financial formulas, creating spreadsheets).

•⁠ ⁠Excellent organizational skills with strong attention to detail.

•⁠ ⁠Ability to identify numerical errors and resolve discrepancies efficiently.

•⁠ ⁠Strong communication skills for liaising with clients, vendors, and internal teams.

Preferred Qualifications

•⁠ ⁠Bachelor’s degree in Accounting, Finance, or a related field is advantageous but not mandatory if relevant experience is demonstrated.

•⁠ ⁠Familiarity with Singapore’s tax regulations (e.g., GST compliance).

•⁠ ⁠Experience in service coordination or customer order management is a plus.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Roles & Responsibilities

1. Dual Certification and Registration:

The WSHO cum ECO must be registered with the Ministry of Manpower (MOM) as a Workplace Safety and Health Officer.

The individual must also be registered with the National Environment Agency (NEA) as an Environmental Control Officer.

2. Experience Requirement:

The candidate must have at least 3 years of post-registration practical experience that is relevant to the scope of work under the contract. This experience is crucial to ensure the individual is competent to manage safety, health, and environmental matters effectively.

3. Ensuring Compliance with WSH and Environmental Legislation:

The WSHO cum ECO is responsible for ensuring that all works are planned and executed in strict compliance with all Workplace Safety and Health (WSH) and Environmental legislative requirements.

This includes ensuring adherence to the Workplace Safety and Health Act, Environmental Protection and Management Act, and other relevant laws, regulations, and guidelines.

Compliance with both the legislative requirements and contractual safety and environmental obligations is a key responsibility of the WSHO cum ECO.

4. Safety and Health Management:

Plan and implement safety procedures: The WSHO cum ECO must develop and maintain a Safety Management System (SMS) that addresses all hazards related to the project.

Monitor and review work processes to ensure they are carried out safely and in compliance with the WSH regulations.

Conduct risk assessments to identify and mitigate risks before work begins.

Carry out safety inspections on-site to identify any unsafe conditions or work practices and take corrective actions as needed.

Ensure that all workers are trained and competent in safety protocols, including the proper use of personal protective equipment (PPE) and safety measures.

5. Environmental Management and Control:

Develop and implement an Environmental Management System (EMS) to ensure compliance with all environmental regulations, especially concerning noise control, air and water pollution, and waste management.

Conduct environmental audits and inspections to ensure the site remains compliant with the National Environment Agency (NEA) guidelines and environmental regulations.

Oversee the safe disposal of waste and ensure that waste management practices meet environmental standards.

Monitor for potential environmental hazards, such as air or water pollution, and take corrective actions to mitigate environmental risks.

6. Compliance with Code of Practice for Temporary Traffic Control at Work Zones:

The WSHO cum ECO must be familiar with the Code of Practice for Temporary Traffic Control at Work Zones and ensure full compliance with this code throughout the project.

This includes overseeing the planning and implementation of temporary traffic control measures to ensure the safety of workers, motorists, and pedestrians around the work zone.

Conduct regular inspections of traffic control setups to ensure they meet the required safety standards, and adjust measures as needed to minimize risks.

Work closely with authorities and stakeholders to coordinate traffic management plans and ensure smooth operation around the work area.

7. Incident Investigation and Reporting:

The WSHO cum ECO must investigate all safety, health, or environmental incidents, near misses, and accidents that occur on-site.

Prepare incident reports and recommend corrective measures to prevent future occurrences.

Ensure that all incidents are reported to the relevant authorities in accordance with regulatory requirements.

8. Collaboration and Communication:

Liaise with contractors, supervisors, workers, and external authorities to ensure all safety, health, and environmental standards are upheld.

Provide safety and environmental briefings to workers, supervisors, and stakeholders to keep them informed of the latest developments and expectations.

Act as the point of contact for regulatory inspections and audits related to safety, health, and environmental matters.

Requirement:

· At least 2 years of relevant experience in construction industry preferably 2 years with developer/main contractor

· Must be a registered Workplace Safety and Health Officer with MOM and have been practicing as WSHO for at least 2 years in Experience

· Has developed a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent

· Good communication skills

· team player

Job description:

Reports to the Head of Account Management and the CEO. You will have main missions to manage the customer relationship in your area.

Customers’ relationship:

• Ensure fulfilment of performance.
• Monitor contracts compliance and regulatory requirements in area of responsibility.
• Maintain positive relationship with customers.
• Prepare, coordinate and conduct customers meetings.
• Manage and solve claims by setting up associated corrective plans.
• Ensure customers satisfaction.
• Prospect for business development
• Manage the contract sustainability and provide means to improve it.

Operations monitoring:

• Support, when necessary, suppliers’ contract writing in conjunction with the Strategic Partnerships.
• Coordinate technical queries from the Customer upon request from the technical department.
• Coordinate and write down operational processes.
• Be part of the bidding process upon request.
• Manage and follow up retrofit campaigns in conjunction with the technical department.
• Coordinate logistics flow in conjunction with all the stakeholders (internal, suppliers, customers) in order to reach the goals.
• Report and escalate to the direct and transversal management (GM, CEO, Strategic Partnership, Finance, Sales).

Quality:

• Support our process of continuous improvement with vendors and providers.
• Follow up open quality actions until closure.

Regulation:

• Support our Customs Manager to enforce customs and transport rules.

Autonomy:

• Ability to propose solutions requiring managerial validations and ensure implementation.
• Coordinate project with other departments and report to the management.

Travel:

• Regular travel is to be expected between 30%.

Technicity:

• Skills improvement on the tools and to be a creative force.

Requirements:

• Degree/Master Degree in Supply Chain Management, Aviation or related discipline in Customer Support/Business functions.
• At least 3-5 years in the Aviation/Aerospace and Customer Support/Supply Chain Management (SCM).
• Experience in air / logistics / supply chain management (SCM).
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Ability to prioritize and meet critical deadlines.
• Ability to speak French is an added advantage.
• Proficient in excel and knowledge in SAP, sales and airline operations will be an advantage.

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Job description:

Reports to the Head of Account Management and the CEO. You will have main missions to manage the customer relationship in your area.

Customers’ relationship:

• Ensure fulfilment of performance.
• Monitor contracts compliance and regulatory requirements in area of responsibility.
• Maintain positive relationship with customers.
• Prepare, coordinate and conduct customers meetings.
• Manage and solve claims by setting up associated corrective plans.
• Ensure customers satisfaction.
• Prospect for business development
• Manage the contract sustainability and provide means to improve it.

Operations monitoring:

• Support, when necessary, suppliers’ contract writing in conjunction with the Strategic Partnerships.
• Coordinate technical queries from the Customer upon request from the technical department.
• Coordinate and write down operational processes.
• Be part of the bidding process upon request.
• Manage and follow up retrofit campaigns in conjunction with the technical department.
• Coordinate logistics flow in conjunction with all the stakeholders (internal, suppliers, customers) in order to reach the goals.
• Report and escalate to the direct and transversal management (GM, CEO, Strategic Partnership, Finance, Sales).

Quality:

• Support our process of continuous improvement with vendors and providers.
• Follow up open quality actions until closure.

Regulation:

• Support our Customs Manager to enforce customs and transport rules.

Autonomy:

• Ability to propose solutions requiring managerial validations and ensure implementation.
• Coordinate project with other departments and report to the management.

Travel:

• Regular travel is to be expected between 30%.

Technicity:

• Skills improvement on the tools and to be a creative force.

Requirements:

• Degree/Master Degree in Supply Chain Management, Aviation or related discipline in Customer Support/Business functions.
• At least 3-5 years in the Aviation/Aerospace and Customer Support/Supply Chain Management (SCM).
• Experience in air / logistics / supply chain management (SCM).
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Ability to prioritize and meet critical deadlines.
• Ability to speak French is an added advantage.
• Proficient in excel and knowledge in SAP, sales and airline operations will be an advantage.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Job description:

Reports to the Head of Account Management and the CEO. You will have main missions to manage the customer relationship in your area.

Customers’ relationship:

• Ensure fulfilment of performance.
• Monitor contracts compliance and regulatory requirements in area of responsibility.
• Maintain positive relationship with customers.
• Prepare, coordinate and conduct customers meetings.
• Manage and solve claims by setting up associated corrective plans.
• Ensure customers satisfaction.
• Prospect for business development
• Manage the contract sustainability and provide means to improve it.

Operations monitoring:

• Support, when necessary, suppliers’ contract writing in conjunction with the Strategic Partnerships.
• Coordinate technical queries from the Customer upon request from the technical department.
• Coordinate and write down operational processes.
• Be part of the bidding process upon request.
• Manage and follow up retrofit campaigns in conjunction with the technical department.
• Coordinate logistics flow in conjunction with all the stakeholders (internal, suppliers, customers) in order to reach the goals.
• Report and escalate to the direct and transversal management (GM, CEO, Strategic Partnership, Finance, Sales).

Quality:

• Support our process of continuous improvement with vendors and providers.
• Follow up open quality actions until closure.

Regulation:

• Support our Customs Manager to enforce customs and transport rules.

Autonomy:

• Ability to propose solutions requiring managerial validations and ensure implementation.
• Coordinate project with other departments and report to the management.

Travel:

• Regular travel is to be expected between 30%.

Technicity:

• Skills improvement on the tools and to be a creative force.

Requirements:

• Degree/Master Degree in Supply Chain Management, Aviation or related discipline in Customer Support/Business functions.
• At least 3-5 years in the Aviation/Aerospace and Customer Support/Supply Chain Management (SCM).
• Experience in air / logistics / supply chain management (SCM).
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Ability to prioritize and meet critical deadlines.
• Ability to speak French is an added advantage.
• Proficient in excel and knowledge in SAP, sales and airline operations will be an advantage.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669