Roles Description:

The role will be a Digital Marketing Account Manager (AM). The AM will be handling our clients' Digital Marketing campaigns. He or she is also expected to be managing our clients and optimise their campaign to the best practices.

Specific Responsibilities:

The main responsibilities of the role are to conceptualise, set up, optimise the performance of the digital marketing accounts, and update clients regarding the campaign performance.

Competencies:

The AM will have an in-depth understanding of Digital Marketing and also gain the confidence of client management. He or She will be able to set up and run the campaigns independently. In addition, he or she would be analysing data to optimise the campaign performance.

Rewards:

• High Basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside an award-winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Probation Period:

This position includes a 6 month probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Working Days & Hours: 5 days, 8am-5:30pm
Salary: Up to S$3,500
Location: Bukit Gombak

Responsibilities:

• Lead, support, and evaluate the performance of the accounts payable team.
• Validate data and process various types of vendor invoices and employee reimbursements.
• Oversee daily department operations to ensure accuracy and timely completion.
• Maintain detailed and accurate financial records and client information.
• Compile, analyze, and present financial reports to management and stakeholders.
• Establish and drive the achievement of departmental goals.
• Build and maintain positive relationships with team members, clients, and vendors.
• Ensure compliance with company policies, procedures, and controls, ensuring accuracy and efficiency.
• Develop standardized processes to enhance internal efficiency, including creating templates for company-wide use.

Requirements:

• Diploma or Bachelor’s degree in accounting, finance, management, or a related field.
• Strong communication and interpersonal skills.
• Proficiency in MS Excel; experience with SAP is an advantage.
• Strong planning and problem-solving abilities.
• Prior supervisory experience is an asset.

About AlphaSense

AlphaSense is a market intelligence and search platform used by the world's leading companies and financial institutions. Since 2011, our AI-based technology has helped professionals make smarter business decisions by delivering insights from an extensive universe of public and private content. These include equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

Headquartered in New York City, AlphaSense employs over 1,000 people across offices in the U.S., U.K., Finland, Germany, India, and Singapore. For more information, please visit www.alpha-sense.com.

About The Role

We are looking for an entrepreneurial, driven and accomplished new business sales professional to join our growing Singapore team, focused on winning new business from the Corporate vertical market throughout APAC. This is an opportunity to join a high growth company, sell an award winning product that is rapidly getting adopted across the market internationally, and this person will be able to make a significant contribution in the company’s growth and future success.

Who You Are

• An experienced hunter who has sold to corporate vertical markets across APAC. It is essential that you have sold SaaS technology, market intelligence/insights and/or financial information to the corporate marketplace, which could include selling into; Technology, Media, Telecoms, Energy, Industrial, Professional Services, Life Science or CPG vertical markets.
• You have a proven track record of achieving sales targets; we are building a team of top sales performers and a great winning culture, so we are looking for people who share the same experience and values and together we can continue on our explosive growth
• Able to prospect and build a pipeline, from identifying the right opportunities to gaining access to the right levels of and across an organization; influencing and building advocacy to create the conditions for enterprise
• Energetic and creative individual, possessing natural curiosity with the ability to learn quickly
• Reputation for consistently delivering results and setting the example for work ethic, initiative, enthusiasm, and commitment
• Strong ability to develop rapport with new people, and to maintain relationships, combined with a positive, outgoing personality
• Outstanding oral, written and presentation skills
• Able to travel to clients monthly or quarterly based on business needs

What You'll Do

• Take responsibility for the end-end sales processes in your territory, targeting multiple corporate research departments.
• This is a new client acquisition sales leadership role, requiring you to lead and grow your team, research opportunities, initiate discussions, build prospect relationships, coach and conduct demos, manage product trials and close sales.
• Forecast accurately and develop necessary pipeline to meet and exceed goals
• Partner closely with our marketing team to expand brand awareness
• Work closely with our Product Specialist team during trials to ensure client engagement
• Gather and pass on information on market and client product needs to sales, product management, content, and product marketing to help us continually enhance our products

AlphaSense is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

About Little Jars Pte Ltd

Little Jars Pte Ltd is a leading distributor of premium beverages, condiments, and snacks in Singapore.

We are looking for a proactive and enthusiastic Account Executive / Sales Executive to join our team. This role is an excellent opportunity for individuals looking to grow their career in sales and account management.

Key Responsibilities:

• Sales Generation: Identify and engage potential clients to promote our product portfolio.
• Account Support: Assist the Account Manager in managing key accounts, ensuring excellent client service and satisfaction.
• Order Management: Process orders accurately and coordinate with logistics to ensure timely delivery.
• Client Relationship Building: Develop strong relationships with existing and new clients through regular follow-ups and visits.
• Market Research: Gather and analyze market trends and competitor activities to identify opportunities for growth.
• Administrative Tasks: Maintain accurate records of sales activities, client interactions, and performance metrics.

Requirements:

• Education: Diploma or equivalent in Business, Marketing, or related fields.
• Experience: At least 1 year of experience in sales or customer service, preferably in FMCG or distribution.
• Skills:Strong communication and interpersonal skills.
  Self-motivated and results-oriented.
  Ability to multitask and work in a fast-paced environment.
  Basic proficiency in Microsoft Office (Word, Excel, PowerPoint).
  
• Other:Familiarity with the Singapore FMCG market is an advantage.
  A valid driver’s license is preferred but not mandatory.
  

Note: Only Singapore Citizens and Permanent Residents will be considered for this position.

What We Offer:

• Competitive salary with commission opportunities.
• Hands-on training and mentorship to develop your sales skills.
• Career advancement prospects within the company.
• A collaborative and dynamic work environment.

How to Apply:

If you are passionate about sales and ready to grow with a dynamic company, we invite you to apply. Please submit your resume and a cover letter through MyCareersFuture.gov.sg.

We appreciate all applications; however, only shortlisted candidates will be contacted.

Join Little Jars Pte Ltd and take your career to the next level with exciting opportunities in the FMCG industry!

Job Description:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.
• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.
• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.
• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.
• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.
• Responsible for contract renewals and simple repair quotations process.
• Drive EH&S initiatives, create EHS awareness and monitor compliance
• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices.
• Passionate in picking up knowledge of Professional/Commercial Foodservice Equipment
• Meticulous and able to handle large volume of work with high accuracy.
• Independent worker who is reliable to deliver without supervision.

Job Description

• Industry/ Organization Type: IT/Telecommunications
• Position Title: Sales Account Manager
• Working Location: Macpherson
• Working Hours: 5 working days (Mon to Fri 8.30AM – 5.30PM)
• Salary Package: Basic Salary up to $4,000 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Build and sustain strong, long-lasting client relationships with a focus on client satisfaction and retention.
• Act as the primary point of contact for key accounts, addressing client inquiries, and ensuring their needs are met.
• Engage in regular communication with clients to anticipate future needs and identify new opportunities.
• Provide technical support to clients by participating in solution development, product demonstrations, and technical presentations.
• Collaborate with internal technical teams to resolve client issues and optimize product performance.
• Develop and implement strategic account plans to drive long-term business growth.
• Identify opportunities for expansion within existing accounts and execute strategies to increase revenue.
• Work closely with internal teams, including sales, technical, and customer service teams, to ensure a seamless customer experience
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Business Administration or equivalent
• Has 1 year of experience with fiber optics or relevant products in the industry
• Prior experience with Structured Cabling/ELV is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71055 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Handle full set of accounts.
• Issue payment to suppliers and monitor collections from customer.
• Timely reporting of monthly financial reports and audit schedules.
• Ensuring that bank reconciliations, general journals are performed in an effective manner.
• In charge of the fixed assets register.
• Liaise with external auditors
• Knowlegde of Microsoft BC
• Any other adhoc duties and responsibilities as assigned by superior

Job Requirement

- Diploma and above

- 2 years of related experience

RAISE TAX INVOICE AND CREDIT NOTES, MONITOR AND FOLLOW UP ON LONG OVERDUE DEBTS WITH RELEVANT PARTIES, ASIST TO ENTER RECEIPT INTO SYSTEM, INCHARGE OF COMPANY PETTY CASH, GEBIZ BILLING, ASIST IN MONTLY CLOSING OF AP/AR, MUST BE COMPUTER LITERATE AND PROFICIENT IN MS OFFICE AND HAVE HANDS-ON EXPERIENCE WITH ACCOUNTING SOFTWARE.

Job scopes:

* Experience in Accounts Payable (AP) or Receivable (AR) and ensuring accuracy and completeness in both invoicing, outgoing or incoming payment

* Monthly reconciliation Statement of Account, investigate and resolve billing discrepancies or disputes

* Preparation and sending out the monthly Statement of Accounts to customers

* Prepare quarterly GST

* Data-entries and handle day-to-day operations of accounting and ensure accurate and up-to-date financial records

* Ensure accounts payable invoices, petty cash and staff expenses claims are accurate and properly recorded.

* Process outgoing payments in compliance with financial policies and procedures

* Perform monthly bank reconciliation

* Support on month-end and year-end close processes as needed

* Perform other duties or task assigned by immediate superior and management

Requirements

* Minimum 3 years’ relevant experience in accounting

* Minimum Diploma/ITE/LCCI/ CAT in Accountancy

* At least 1 to 2 years of working experience

* Proficiency in Microsoft Office (Excel / Words)

* Experience in using QuickBooks will be an advantage

* Possess a willing-to-learn and proactive attitude

* Able to prioritize tasks and meet deadlines

* Able to start work immediately

* Singaporean, Permanent residents are welcome to apply

Benefits

*Remuneration package will commensurate with experience and suitability;

*5 work days a week (Monday-Fri);

* Opportunity for Career Advancement.

.

Interested Candidates, please include:

-Personal Particular with Recent Photograph;

-Education Background;

-Work Experiences and reason for leaving;

-Current and Expected Salary

-Date of Availability

-2 referees

• Assist in identifying new business opportunities and potential customers in Singapore.
• Manage existing client accounts, ensuring customer satisfaction and addressing their needs effectively.
• Develop and maintain strong relationships with customers, providing expert advice on our products and services.
• Prepare and present sales presentations and proposals tailored to the client’s needs.
• Collaborate with cross-functional teams to ensure smooth product delivery and customer support.
• Meet or exceed sales targets and KPIs set by the Sales Team Lead.
• Keep up to date with industry trends, market dynamics, and competitor offerings.
• Provide regular feedback to the Sales Team Lead on market conditions and customer insights.

Key Responsibilities

Plan and schedule transportation routes for individuals, groups, or cargo

Coordinate transportation activities with drivers, dispatchers, and other transportation personnel

Ensure compliance with safety regulations and standards

Monitor transportation logistics to ensure on-time delivery and minimize delays

Address and resolve transportation-related issues and emergencies

Maintain transportation records and documentation, including invoices and bills of lading

Required Skills

Excellent organizational and planning skills

Strong communication and interpersonal abilities

Proficiency in using transportation management software and tools

Ability to work well under pressure and adapt to changes in schedules or routing

Knowledge of transportation regulations and compliance requirements

Strong problem-solving skills and the ability to think creatively and analytically

1. JOB DESCRIPTION

Receiving goods from contractor/supplier.

To ensure that cargo received are in good condition, weight and dimension of cargo is accurate.

Packing of cargo when needed.

Collecting cargoes in the vicinity when required.•

Pick, pack & label shipments.

To ensure accurate receipt & release of goods with accurate documentation.

Support Import / Export / Delivery functions when needed.

To lodge-in cargo from warehouse to terminals (airline warehouse)

2. JOB REQUIREMENT

Able to read and write simple english.

Forklift driving permit a bonus.

Physically fit as manul labour required.

Posses class 4 driving license.

• Plan and carry out preventive maintenance throughout the hotel to ensure that standards are maintained for guest comfort.
• Assist the Chief Engineer in the general administration, training and coaching within the department.
• Ensure the smooth daily operation in the department through supervision, delegation of duties and coordinate all engineering activities within the Hotel.
• Ensure the preventive/ corrective maintenance for all the hotel’s facilities are done promptly.
• Conduct routine checks and log data of all facilities, following up on faults and repair works if required.
• Perform property/ room preventive maintenance inspection and update.
• Perform incident investigation and prepares report.
• Source for quotations and prepare purchase requisitions for spare parts and repair works.
• Maintain the tidiness of the store, workshop and check on the tool inventory.
• Ensure that all spare parts are available for use whenever required and proper storage of supplies & materials.
• Maintain fire-fighting facilities and equipment in compliance to the Fire Safety regulation.
• Perform regular energy/ defect analysis and be involved in energy management.
• Keep up to date on safety-related administrative documents.
• Ensure his/her own safety and the safety of others during interventions and those of the external service providers.
• Be available to carry out emergency maintenance work outside of normal working hours, as required for: full power failure, evacuation fire system re-set and / or failure of mechanical systems.
• Maintain records of repair work and daily checks as required by the local Council, § Government and Manufacturer specifications.
• Support the co-ordination of safety and security/risk management programs via third party providers
• Work with the operational Department Heads team to ensure InterREACT tracking and compliance
• Ensure health, safety and welfare of all ambassadors is provided for through implementation of integrated occupational safety and health program.
• Ensure the external areas of the hotel are neat and tidy and maintained in line with Company brand standards.
• Strive to honour the Accor Vision and demonstrate active use of Accor Values.
• Any other reasonable request within your range of competence as required by Management.

Job Description:

• Handle the full spectrum of Accounts Payable
• Ensure timely and accurate month-end and year-end financial closing for Accounts Payable
• Timely posting of purchase-related transactions includes checking and verifying supplier invoices and ensuring the invoices are endorsed by the respective department with the correct account code
• Responsible for the accurate preparation of outgoing payment and payment voucher
• Posting of manual journal entries for staff claims
• In charge of the reconciliation of vendor aging report and supplier’s SOA
• Perform month-end intercompany reconciliation
• Perform monthly bank reconciliation
• Maintain proper filing system and other ad-hoc duties assigned

Requirements:

• Must have at least a Diploma in Accountancy/ LCCI or equivalent qualification
• Fresh Graduates welcome to apply
• Minimum 1 year of working experience in Accounts Payable function or equivalent preferred
• Experience in IT industry is preferred
• Must be able to multi-task and to meet tight deadlines
• Independent and self-motivated
• Experience with MS Dynamics 365 is an advantage

Roles & Responsibilities

Scope :

All finance and accounting matters relating to our business.

Accountabilities/Responsibilities :

-Maintaining accurate and up-to-date records of financial transactions, including accounts payable and receivable, general ledger entries, and bank reconciliations.

-To prepare invoices for reporting.

-Preparing all Final Disbursement Accounts (FDA) accurately and within deadlines.

-Prepare and arrange 'Cash To Master (CTM)' with vendors.

-Process payment to suppliers and staff reimbursement.

-Prepare monthly AP journals, postings and schedules.

-Any other adhoc tasks as assigned by your immediate supervisor

Skills and Qualifications :

Proficient in Microsoft Excel and D365

Numerical Skills and attention to details

Diploma in Accountancy or its equivalent

Responsibilities

· In-charge-of Purchasing Functions, sourcing, recommending and negotiating of/with suppliers

· Procurement of correct quantity and quality of goods to maintain continuous operation at the same time keeping the inventory at the lowest safe level.

· Ensure timely delivery and constant monitoring of all outstanding orders.

· Conduct yearly reviews with key suppliers.

· Establishing agreements for key commodities.

· Establishing and maintaining good communication with all departments to ensure efficient communications.

· Compile purchasing cost saving report

· All Purchasing related administrative work

Requirements

· Diploma in Engineering or O Level with 3 to 5 years of relevant experience in manufacturing environment.

· Possess outstanding interpersonal and strong negotiation skills, ability to work independently.

· Experience in vendor quality management and practices in purchasing & inventory management.

Roles & Responsibilities:
Join our team and be a part of an environment that fosters career growth, accompanied by a range of attractive benefits and incentives.

Job Highlights:

• Good Career Prospects
• Competitive Salary Packages
• Incentives

Job Descriptions:

1. Provide customer service for residents, visitors, and/or guests.
2. Write accident and incident reports for any suspicious activities or safety hazards.
3. Check IDs and manage who enters the building.
4. Walk around regularly to look for any problems or suspicious activity.
5. Act quickly and appropriately in emergencies to protect people and property.
6. Help tenants and visitors with questions or directions.
7. Write down any incidents or unusual events and escalate to the right people.
8. Keep in touch with other security staff and management.
9. Make sure safety rules are followed and help in emergencies.

Job Details:

• Working Hours: 0730hrs to 1930hrs
• Location: CBD

Salary Packages:

• Full-time: Up to $2,800.00/- (5.5 days work week)

Benefits:

• Good Career Progression
• Comprehensive Annual and Medical Benefits

Contact Information:

For more information or to express your interest, please contact:

• Recruitment: +65 90078899

You are also welcome to walk in for interviews during office hours (Mon to Fri, 9 am to 5 pm) at No.2 Sims Close, #05-05 Gemini Sims, Singapore 387298.

• Ensure the quality and quantity of food/ logistics items before delivery.
• Loading/ unloading catering items into/ off the assigned vehicle.
• Deliver catering items, set-up and dismantle catering buffet at various locations according to standard procedures.
• Communicate with customers on the set-up requirements and related enquires with patience and professional manner.
• Enhance the buffet set-up by using different decorations/ props when necessary.
• Ensure the cleanliness and condition of assigned vehicle.
• Perform food safety, work safety and road safety rules and policies at all times.
• Cooperate and communicate with other departments for any necessary arrangement/ issues regarding customers’ orders.
• Report immediately to superiors if there is any operational inconsistencies, incidents or accidents.
• Perform any other duties to be assigned from time to time by superiors.

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

• To maintain and keep track of calibration of equipment used during analysis
• Conduct regular checking / inspection to ensure buildings are always maintained to a good condition
• Carry out sampling and stability testing.
• Troubleshoot and perform minor repairs on M&E services & installation for the building, which includes but not limited to general handyman work in fitting, installation, electrical wiring, plumbing, painter, carpentry and etc.
• Supervision of conservancy / building and ensure that all maintenance & repair works carried out by term contractors are properly done / complete on time
• Responsible for client’s satisfaction, attend to and investigate any complaint on maintenance and service works
• Assisting the client’s Management Team in emergency control where situation arise
• Perform QC checking, sampling and routine analysis of in-coming raw material.

Job Requirements:

• NITEC, Higher ITEC or Diploma in Electrical/Mechanical Engineering or relevant discipline
• 1 to 2 years of experience in Engineering field
• Able to work on shift duty including weekends and public holidays
• Able to work independently with less supervision
• Able to work under pressure condition
• Proficient in Microsoft Office Applications and computer literacy
• Work locations include SMRT Mandai Depot or other MRT stations
• Able to start immediately or within a short notice

Remarks for Applicants:

Please submit your resume including information on your salary package for the companies that you have been in service and reason for resignation. Please also mention your expected salary and availability for the position. Thanks

Job Description

• Managing inventory and warehouse equipment.
• Overseeing the production of goods to meet timelines and standards.
• Coordinating processes with all departments and point persons involved.
• Creating reports and analyses for reporting to management.
• Optimising transportation and delivery processes.
• Managing conflicts such as equipment malfunction, bottlenecks, and client complaints.

Job Info:

• Working Days: 5 days/week (including 1 Sat or Sun)
• Working Hours: 10am - 8pm (weekdays), 10am - 5pm (weekends)
• Location: West

Job Description:

• •Assisting and performing all incoming documentation check to ensure consistency and compliance to process
• Adherence to system process, updating and administrative support
• Handle enquiry calls and emails
• Preparation and disbursement of loans
• Assess and review of loan agreements
• Any other ad-hoc duties

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

JOB OVERVIEW

To record and process all reservation inquiries made by phone, fax or email efficiently and accurately and convert to sales where possible to meet hotel targets.

At Holiday Inn® we want our guests to relax and be themselves which means we need team members to:

• Be you – by being natural, professional and personable in the way you are with people
• Get ready – by taking notice and using your knowledge so that you are prepared for anything
• Show you care – by being thoughtful in the way you welcome and connect with guests
• Take action – by showing initiative, taking ownership and going the extra mile

DUTIES AND RESPONSIBILITIES

FINANCIAL RETURNS:

• Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques
• Promote the Hotel’s (and IHG generally) products and services
• Prepare and execute action plans which increase reservation sales and associated business
• Record special billing arrangements for groups and conventions

PEOPLE:

• Work along with direct manager to participate in periodic trainings and keep upto date with the latest developments
• Ensure that IHG Code of conduct is followed at all times

GUEST EXPERIENCE:

• Maintain a high level of product and service knowledge about all IHG Hotels in your region
• Develop and maintain a regular pattern of sales calls
• Record and process reservations made by phone/fax/email
• Accept wait list reservations
• Process amendments to reservations such as extensions, early departures, etc.
• Maintain knowledge of special rates/ offers/ promotions

RESPONSIBLE BUSINESS:

• Manage “no show” reservations by investigation and recording of same
• Monitor reservation levels and inform Managers of current and future occupancy rates
• Prepare reports as requested
• Demonstrate Awareness of H&S policies and procedures and ensure all procedures are conducted safely and within H&S guidelines
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers
• Log security incidents and accidents in accordance with hotel requirements
• Performs all other duties as assigned

ACCOUNTABILITY

This position records and processes all reservation inquiries made by phone, fax or email efficiently and accurately and converted to sales where possible to meet hotel targets. This is done under the general guidance of the Reservation Manager, or his /her delegates, within the limits of established InterContinental Hotels Group and local hotel policies and procedures. You will help to create a desired work culture around our Winning Ways of the InterContinental Hotels Group and embrace the IHG Commitment. Daily shared tasks include Arrival report check, reservations made yesterday, cashiering, email replies, and other side duties (subject to direction from the Reservation Manager).

QUALIFICATIONS AND REQUIREMENTS

High School or vocational Certificate in Hotel Management, Business Administration, or related field, with 1 year’s related experience or one year reservations/front office experience including supervisory experience, or an equivalent combination of education and experience.

Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Possesses problem solving and organizational and training abilities. Proficient in the use of computer.

Description

• Conduct daily inspection and act on non-compliances to EHS standards and conditions.
• Training and monitoring of worker’s performance on safe work practices.
• Maintain and monitoring of EHS records, documentation and checklists.
• Monitor the conduct of daily toolbox meetings and risk-impact assessment briefings.
• Act as safety assessors in assessing and inspecting of work areas for high risk construction work activities. Commencement of work under Permit-To-Work system and as per requirements from WSH (Construction) Regulations for safety assessors.
• Make recommendations to trade supervisors/Permit-To-Work applicants to rectify or improve prior to commencement of work activities.
• Endorse on Permit-To-Work system upon safety assessing and compliance on EHS requirements for safe work commencement.
• Assist in reviewing and advising in the formulation of risk-impact assessment.
• Monitoring of WSH performance and compliance to risk-impact assessments.
• Authorize to suspend any work operation in the project due to unsafe conditions or unsafe act/behaviour’s including directing to work out improvement action plan and/or initiating disciplinary actions after conclusion with Project EHS Manager/Officers.
• Ensure that all EHS matters pertaining to construction and work of engineering activities shall be complied with.
• To promote and enforce EHS awareness among fellow employees and other site personnel.
• To follow up with all recommendations, in the interest of EHS matters.

Qualifications and Education Requirements

• Education: Minimum Specialist Diploma in Safety, Health and Environment as stipulated in the Singapore Ministry of Manpower’s accepted WSH-related qualifications.
• Experience: Minimum 3 to 5 years of experience in the Construction industry
• Registered WSHO with Ministry of Manpower

Training Certificates preferred but not required:

• Certification in Lifting Supervisors Safety Course
• Certification in Supervision of Metal Scaffold Erection Course
• Certification in Confined Space Safety Assessor Course
• Certification in Building Construction Supervisors Safety Course
• Certification in Work-At-Height