 Maintaining daily books of account on an ongoing basis

 Reconcile records of bank & cash transactions regularly

 Maintaining and reviewing the bank reconciliation statement regularly

 Preparation of Balance sheet and P&L after closing of the books of account

 Maintaining detailed schedules of key accounts for financial audit purpose

 Preparing various MIS from the accounting records as per the Management requirement

 Checking the bills of vendor for correctness and preparation of cheques for utilities, taxes & other payments

 Preparing and recording the customer invoices on the basis of mandate

 Reviewing the Debtors outstanding on an ongoing basis and report on overdue balances

 Receive & record cheques/cash and other receipts received from customers & other income

 Analysing fund balance and preparing documents for placing of bank deposits

 Recording & ensuring proper filing of payments vouchers, Bank Documents, Receipts, Clients Invoices and vendor bills etc

 Assisting in payment of Advance Tax, TDS payment & Filing TDS returns, Service tax calculation, service tax payment & filling return.

 Handling routine correspondence.

 Preparing a database/repository of new circulars/ pronouncements etc., as may be applicable.

 Liaising with Auditor, Company Secretary and Banks

 Liaising with Govt agencies like IRAS, ACRA etc

 Preparing invoices

 Following up on payments/receivable

 Quarterly preparation of abridged accounts

 Preparing GST report and Submission every Quarter

 Tax Computation and Corporate Tax Filing (Form C)

Develop, maintain and measure Expeditors' world-wide activity with your customer(s). Manage all aspects of our relationship to grow revenue and deliver exceptional customer service, including local and global alignment with our execution teams and the customer(s).

JOB EXPECTATIONS & KEY RESPONSIBILITIES

• Dedicate yourself to the success of Expeditors' and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business. ]
• Create and communicate a global strategic business plan in alignment with the customers' and Expeditors' company goals.
• Penetrate customers' organization structure at all levels, developing relationships beyond the main point of contact at all locations.
• Focus on product & GEO diversification by owning, being accountable for, and management of your sales pipeline to ensure you deliver revenue growth for Expeditors.
• Improve your personal knowledge of your customers' supply chain and industry, their financial objectives, and general business goals in order to continually offer value add services. Create a network diagram to support you on this endeavor.
• Initiate value add solutions based on Expeditors service offerings and technology.
• Establish systems requirements (such as EDI) to better improve our customer connectivity and overall customer service.
• Ensure global visibility and collaboration across Expeditors network (strategic updates, KPI's, service deliverables and initiatives).
• Follow our established bid process and engage key stakeholders so they are aware of, and actively supporting your efforts.
• Create and deliver effective customer business reviews with emphasis placed on how Expeditors can support customers with achieving their goals and initiatives.
• Establish and monitor performance standards according to agreed KPI's.
• Ensure customer expectations are clearly documented (through SharePoint or Customer SOP) and communicated effectively.
• Highlight and escalate customers at risk.
• Ensure yields are managed and in line with company expectations with regular review either in SAS (CAM-GAM accounts), or through BI portal (LAM accounts).
• Ensure rates are kept up to date and communicated effectively to operations and customer either through customer SOP or SharePoint.
• Ensure customer is properly set up in CRM & customer account according to CHQ expectations.
• Document all meetings, opportunities and any other customer related information in CRM; and ensure data is accurate and consistent at all times.
• Achieve and maintain acceptable scoring of related AM measurements including the engagement of corrective measures when applicable.
• Travel when necessary.
• Regular 1:1 meetings with CRDM with expectations review

REQUIREMENTS:

• Diploma in Accounting or equivalent
• Knowledgeable or with experience in Oracle Netsuite system is an advantage

ROLES & RESPONSIBILITIES

• Accounts Payable functions include verifying supplier’s invoices, initiating payments, data entry and maintenance & reconciliation of creditors’ ledger.
• Accounts Receivables function include AR aging, prepare AR reports & monitor cash balance.
• Handle petty cash claims and reimbursement.
• Monthly bank and accounts reconciliation.
• Handling staff claims.
• GST returns and ensure all transactions comply with IRAS’s regulations.
• Liaise with auditors and preparing audit schedules.
• Undertake instructions from Directors and Managers for the transactions & assignments given.
• Manage full sets of accounts and ensure timely & accurate month end closing.
• Perform any other ad hoc duties as and when assigned by the Management.

• Plan selling activities for the assigned territories, identify potential clients through research, networking, and various prospecting methods like cold calling, email campaigns, and social media outreach.
• Develop strong relationships with new and existing clients by understanding their needs, providing excellent customer service, and keeping them informed of updates and promotions.
• Work to meet or exceed individual and team sales targets by closing deals and generating revenue and optimal gross profits for the company.
• Effectively present and demonstrate the value proposition of the offered products or services to clients during sales pitches, trade shows, or other opportunities.
• Discuss contractual terms with clients, negotiate deals, and finalize agreements to ensure mutually beneficial outcomes and the subsequent satisfactory fulfillment of client’ orders.
• Coordinate with the marketing, product development, applications, technical service, administration support and finance departments to ensure full client satisfaction and convey customer feedback for improvements.
• Effectively make use of “Salesforce” (CRM software) to keep detailed records of selling activities, maintain an updated customer database, and report on sales performance to management in timely fashion.
• Continuously enhance product knowledge and stay informed of market developments, competitors’ activities and products’ information to remain competitive and effective in addressing customers and their needs.
• Any other duties assigned by Senior Management team.

Requirements

• Bachelor degree in Biotechnology / Medical Technology/ Lifesciences/ Food Technology / Biomedical / Sciences related
• At least 1 year of Sales related experience
• Strong presentation skills and eloquent
• Team player and hands-on in initiatives and projects
• Thrive on challenges, strong problem-solving and analytical skills
• Proficient in Microsoft Office skills

Roles & Responsibilities

• Preparation of payments and issuance of cheques
• Process all petty cash claims and reimbursements
• Liaise with external auditors
• Process premium refunds and commission
• Ensuring that all unpaid invoices are well kept and in place
• Preparing Monthly Statement of Account for Key customers
• Update and maintain accurate customer database
• Provide administrative support & undertake other ad-hoc tasks assigned by superior
• Obtain ACCA or LCCI certificate

Requirements:

Good PC skills and familiar with Microsoft Office

Be independent, meticulous, a team player and able to work under pressure

Good interpersonal and communication skills

Pleasant with good working attitude

Seeking a detail-oriented and organized Account Assistant to provide administrative support to our accounting team. The role involves performing a variety of clerical tasks such as filing, handling mail, answering phone calls, replying to emails, and assisting with basic bookkeeping.

Main Responsibilities

• Invoice Billing: Prepare and issue invoices on time, and follow up on outstanding payments.
• Accounts Receivable & Cash Management: Manage daily accounts receivable tasks, including payment processing and cash flow management.
• Aging of Receivables: Monitor overdue accounts and initiate follow-up actions for collections.
• Transaction Recording: Ensure accurate and timely recording of AR transactions, receipts, and journal entries in the accounting system.
• Customer Statements: Distribute monthly account statements to customers.
• Bank Reconciliation: Assist in preparing monthly bank reconciliations.
• Month-End Closing: Support the month-end closing process to ensure accurate financial records.
• Additional Tasks: Perform other administrative and accounting duties as assigned
• Work Flexibility: Ability to commit to working late when required to meet deadlines or during peak periods.

Qualifications

• Minimum "O" Level certification (or equivalent) in any field.
• 1-3 years of experience in accounting, with knowledge of accounts payable, receivable, and general accounting procedures.
• Proficient in Account Reeceivable, Acoount Payable, cash management, and transaction recording.
• Strong organizational skills and attention to detail.
• Effective communication skills, both written and verbal, with the ability to interact professionally with clients and team members.
• Proficient in MS Office (Word, Excel) and experience with accounting software is a plus.

Responsibilities

• To handle full set of accounts
• Perform inter-company billings
• Management reporting
• Monthly bank reconciliations
• Closing of monthly/ quarterly/ yearly accounts
• Ad-hoc duties as and when assigned by Head of Department (HOD)
• Perform payroll calculations and transactions including CPF
• Assist with audit completion and handling auditor queries when required.

Requirements

• Diploma in Accountancy, LCCI, CAT or its equivalent
• Minimum 5 years of relevant working experience in accounting
• Able to start immediately or within short notice preferred
• Positive personality & disposition, with good working attitude
• Meticulous and willing to learn
• Proficient in MS Office
• Willing to work at S589622 on fully office based arrangement
• Working Hours: Mon – Fri 8.30am – 5.30pm & Alternate Saturday 8.30am – 12.30pm.

Thank you for your interest in this position. Only short-listed candidates will be notified.

Clerical and administrative tasks

• Answering and directing phone calls, filing, typing letters, processing incoming mail, and data entry

Financial duties

• Preparing statutory accounts
• Ensuring payments, amounts, and records are correct
• Working with spreadsheets, sales and purchase ledgers, and journals
• Recording and filing cash transactions
• Reconciling bank statements and monitoring financial transactions
• Assisting in the preparation of financial statements, reports, and budgets
• Supporting payroll processing by gathering and inputting relevant dataProcessing and reviewing weekly/fortnightly payroll, accounts payable/receivable, and bank reconciliation

Job Requirement

• 1 to 2 years relevant working experience

• Bilingual in English and Mandarin to liaise with associates

• Able to commence work immediately

• Able to work in Kaki Bukit area

• Able to work independently

• Good Interpersonal Skills, Meticulous and Detailed Oriented

Working Time

• 5.5 days work week (Mon to Fri 8:00am - 5pm) (Sat 8:00am - 12pm)

Salary Range

• Based on Experience

Kindly indicate last drawn and expected salary and email your resume to [email protected] in PDF/Word format.

Only shortlisted candidate will be notified.

The Account Manager is responsible for developing, monitoring and managing the assigned portfolio of brands and merchants for Superstore, achieving margin and targets through establishing strong key account relationships with a focus on supporting the partners in developing and attaining their business goals with the platform.

Responsibilities:

• Develop and maintain a strong and positive relationship with the assigned portfolio of brands and merchants for Superstore.
• Work closely with partners to understand their business objectives and provide support in achieving these goals through platform.
• Monitor and analyze sales performance, margins, and targets for the assigned brands and merchants.
• Regularly communicate and collaborate with partners to ensure their needs are met, and any issues or concerns are addressed promptly.
• Manage pricing competitiveness of the portfolio to attract and retain customers while achieving desired margins.
• Curate and optimize the product assortment to align with customer demands and market trends.
• Ensure stock availability and timely replenishment to meet customer demands and avoid stock outs.
• Negotiate promotion deals with partners to drive customer acquisition and retention
• Collaborate with cross-functional teams, including marketing, operations, and supply chain, to ensure seamless execution of sales strategies.
• Stay updated on industry trends and competitor activities to identify opportunities for growth and improvement.

Job Requirements:

• Bachelor's degree in Business, Commerce, Marketing, or a related field is preferred.
• Proven experience as a Sales role, Account manager or in a similar key account management role.
• Minimum 2 years of working & sales experience.
• Goals driven and customer-oriented.
• Ability to work independently and collaboratively within a team.

Listed amongst Marketing Magazine 's Creative Agencies of the Year, PROTOCOL is a creative agency built for the bleeding edge of culture.

We are an award-winning agency working with global and local brands alike such as SingPost, luckin, Singapore Art Museum, Mandai, Canon, Milo, Starhub, giga, Nestlé, MAGGI, Meiji, Singapore Grand Prix amongst others.

We're also known for our creative spin-off projects like fifty-two and ChillPills which have been featured in numerous mainstream and trade media.

We own Main Street Commissary, a cafe + curatorial art space located right below our agency offices at 81 Rowell Road.

The account manager will support the agency across 3 key accounts.

Scope of work

• Support the Account Director and Planning Director on tactical and strategic aspects of the account;
• Confident to lead, pitch and present to the clients during a proposal;
• Provide a touch-point to our clients in daily account liaison requirement
• Engage in difficult conversation with clients on behalf of the team members;
• Leading the process of establishing the ways of working for the social team to follow to conduct audits, create analytics reports, proposals and processes for clients.

For all placements

• Responsible for helping the agency and clients stay up to date with the ever-changing social and digital platforms.
• Support the clients in community management and response escalation.
• Work with the creative and management team in developing campaign concepts and proposals.
• Work with the creative team in visual concepts from graphic design pieces to animated content and production work.
• Ensuring that the agency is abreast with all changes across all social media platforms.
• Manage clients' and team members' expectations in line with agreed cost and scopes of work;
• Manage out of scope work and ensure OOS work are reasonably acceptable in view of timeline and resource available and that they are billable;
• Manage resources and work closely together with all internal and external parties (e.g. clients and suppliers) to ensure targets, deadlines and deliverables are met

Key requisites

• At least 3 years’ experience in an advertising agency or related field.

Job Responsibilities:

• Handle Daily BAU activities to ensure all items are completed and attended to
• Review and updating of SOP, SLA and any other documentation related to the Team
• Administrative related items for the team
• Project Management and update on project reporting
• Any ad-hoc tasks as assigned by supervisor
• As part of the processing team, candidate is to promote idea for process improvement and drive for implementation
• Candidate is to have knowledge on documentation requirement, familiar with company registration documents etc.

​​​Job Requirements:

• Minimum of 2 years in Banking Operations, preferably client onboarding
• Quick learner with positive attitude
• Responsible and have eyes to details Able to work under pressure and willing to go extra mile for the ad-hoc task allocated by supervisor
• Good interpersonal and communication skill Skillset on macro and powerpoint will be an advantage

> Assist in the day to day operations of the accounts activities

> Data entry & handle of payments

> To manage accunt payable & receivable

> Cash count and banking

> to perform stock check/Inventory control

> Any other duties and when assigned

> Bilingual [able to handle Chinese-speaking clients]

** min. 'O' or 'N' level

interest applicants, please email with details on existing & past working experience, a recent NR photo to: [email protected]

Key Responsibilities:

• Identify and Generate New Business: Proactively identify potential clients through market research, networking, cold calling, and digital outreach.
• Build and Maintain Client Relationships: Develop and maintain strong, long-term relationships with key decision-makers and hiring managers.
• Consultative Sales: Understand client recruitment needs and offer tailored solutions to meet their staffing challenges.
• Negotiate Contracts: Lead contract negotiations, ensuring mutually beneficial terms for both the company and the client.
• Collaborate with Internal Teams: Work closely with the recruitment team to ensure client needs are met and provide feedback on client preferences and market trends.
• Meet Sales Targets: Consistently meet or exceed monthly, quarterly, and annual revenue targets.
• Market Research: Stay up-to-date with industry trends, competitor activities, and emerging market opportunities to inform business development strategies.

Qualifications:

• Experience: 2-5 years of experience in business development, sales, or account management, preferably in the recruitment or staffing industry.
• Education: Minimum Diploma in Business, Marketing, HR, or related field preferred.
• Skills:Strong negotiation and closing skills.
  Excellent communication and interpersonal skills.
  Ability to thrive in a fast-paced, target-driven environment.
  Proficient in Microsoft Office Suite.
  
• Network: Established network within the recruitment or HR industry is a plus.

*We regret that only shortlisted candidates will be notified*

Responsibilities:

• Be the primary point of contact and build long-term relationships with customers
• Help customers through email, phone, online presentations, screen-share and in person meetings
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
• Monitor and analyze customer's usage of our product and do market research on existing competition
• Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships.
• Liaise between the customer and internal teams

Requirements:

• Possess a Bachelor’s Degree, Post Graduate Diploma, Professional Degree in relevant field
• Preferably 4 years of work experience and Proven account management or other relevant experiences.
• Meticulous attention to detail and accuracy.
• Ability to meet and establish deadlines.
• Ability to work under minimum supervision and be self-motivated.
• Flexibility and the ability to thrive in a fast-paced environment.
• Excellent interpersonal skills and a team player.
• Experiences in the Utility Sector would have an added advantage.
• Experience with enterprise software would have an added advantage

Only shortlisted candidates will be notified.

Job Description:

• Experience in handling full set of accounts
• Ensure month-end and yearly closing deadline are met
• Responsible for preparation and closing of monthly and annual financial statements
• Responsible for the full spectrum of Accounts payables and Accounts receivable
• Prepare Quarterly GST Submissions
• Assist in yearly audit , handle audit queries
• Assist to verify staff claims for reimbursement
• Liaise with external auditors and provide the required support to the auditors

Job Requirement:

• A bachelor degree in accountancy
• Minimum 5 years of experience
• IT savvy and proficient in Microsoft Office
• Good communication and interpersonal skills
• Independent and work well with others of various levels

Job Description:

• Experience in handling full set of accounts
• Ensure month-end and yearly closing deadline are met
• Responsible for preparation and closing of monthly and annual financial statements
• Responsible for the full spectrum of Accounts payables and Accounts receivable
• Prepare Quarterly GST Submissions
• Liaise with Commercial Department on projects invoicing & Work in progress
• Assist in yearly audit , handle audit queries
• Assist to verify staff claims for reimbursement
• Prepare and analyze project budget and forecast reports
• Liaise with external auditors and provide the required support to the auditors

Job Requirement:

• Holds a bachelor degree in accountancy/ finance or equivalent
• At least 5 years of experience in the required position
• IT savvy and proficient in Microsoft Office
• Good communication and interpersonal skills
• Independent and work well with others of various levels
• Location: Lentor

Responsibilities:

• Drive new business developments through experienced sales techniques, for both new and existing clients
• Guide agency team to win pitches through strong client knowledge and insights
• Champion strategies and ideas for integrated campaigns (brand, advertising, PR, content, social, digital, sustainability, ESG-focused)
• Develop and actively oversee company sales targets
• Inspire and influence clients, creatives and project members
• Guide team of 5; grow their expertise and steering their accounts / issues in accounts
• Oversees project management of team members
• Keep abreast on latest trends and thoughts, best practices and competitive movements on ground
• Drive marketing planning and implementation for company
• Co-steer agency business and cultural directions with senior management

Requirements:

• At least 6 years of experience senior manager experience within agency
• Experienced in agency operations and workflow
• Experienced in leading and guiding a team of 5
• Good in Research, Strategic branding, 360 campaigns, PR/social media; able to advise clients in those areas

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Roles & Responsibilities

Our Accounting Firm needs you to perform the following for our clients:

• Handle full sets of accounts for SMEs client
• Preparing of financial data for entry into accounting system
• Bank Reconciliation
• Prepare Management Accounts
• Prepare financial statements
• Prepare tax computations
• Prepare goods and services tax
• Perform other ad-hoc duties as assigned

Requirements

• Training provided
• Diploma in accountancy (with or without experience) / Degree in Accounting / Ongoing ACCA / ACCA graduates / LCCI Higher
• Experience with accounting software is an advantage
• Eager to learn and able to work independently under pressure
• Positive attitude, meticulous and someone with initiative
• Possess strong honesty, integrity and confidentiality
• Good communications and interpersonal skills, able to speak Mandarin is an advantage (to liaise with Chinese speaking associates)
• Team Player
• Able to meet tight schedule

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave
• Long service award and cash incentive
• Annual salary review & performance bonus
• Company reward incentives
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Corporate Individual Mobile Scheme Plans

Training & Development

Job Purpose

Perform fixed deposit maintenance (placement and released), current account maintenance, account opening, deposit-related transactions, loans operations, audit confirmations and other related account servicing and maintenance functions.

Job Responsibilities:

• Check and prepare for next-level authorization relating to fixed deposits placement and maintenance.
• Check and prepare for next-level authorization of account operation-related transactions in accordance to internal procedures and external regulatory guidelines.
• Verify and update account maintenance functions like place/remove hold/no-debit on accounts, update address, etc.
• Assist in processing of loans operations, audit confirmation.
• Participate in systems enhancements, User Acceptance Testing and projects as assigned.
• Any other tasks as may be assigned from time to time.
• Support frontline and adhere to anti-money laundering / counter terrorist financing requirement and sanction risks controls in accordance with regulatory standards and Bank policies.

Job Requirements:

• Minimum “A” levels or diploma holder.
• 2-3 years banking experience with knowledge in account opening and KYC procedure is preferred.
• Basic knowledge in account operations and KYC procedures.
• Related experince in Corportae Banking.

Job Description & Requirements

- Provides back-up to the Account Manager on all clerical functions, as needed.

- Assist on the month-end closing procedures to meet monthly deadlines.

- Assist on other accounting projects as needed.

- Process high volume in payment transaction.

- Able to work independently,research and resolve payment discrepancies.

- Monitor AR/AP Aging reports and days sales outstanding.

- Obatains and emails invoice copies/statements for customer,as required.

- Match invoices against purchase ordders, any price/quantity discrepancies research and resolve with purchasing department.

- Only Singaporean/PR need to apply.

Job Description:

• Experience in handling full set of accounts
• Ensure month-end and yearly closing deadline are met
• Responsible for preparation and closing of monthly and annual financial statements
• Responsible for the full spectrum of Accounts payables and Accounts receivable
• Prepare Quarterly GST Submissions
• Assist in yearly audit , handle audit queries
• Assist to verify staff claims for reimbursement
• Liaise with external auditors and provide the required support to the auditors

Job Requirement:

• A bachelor degree in accountancy
• Minimum 5 years of experience
• IT savvy and proficient in Microsoft Office
• Good communication and interpersonal skills
• Independent and work well with others of various levels
• Location: Lentor

Responsibility

• Check all supplier bills and invoices for accuracy and completeness.
• Work with internal teams and suppliers to fix billing errors, overcharges, or payment problems.
• Keep agreements, contracts, and business records well-organized and easy to access.
• Ensure all agreements and important documents are properly stored and updated.
• Liaise with finance, operations, procurement, and customer service teams to handle queries.
• Help with reports, summaries, and other administrative tasks as needed.
• Keep financial and administrative data up to date in the system.
• Maintain good working relationships with suppliers.
• Take on other tasks or projects as required.

Requirement

• Responsible and Accountable, and able to Work as a Team
• Good Enthusiasm and Willingness to Learn
• Dynamic, Independent, Reliable, and Flexible Approach
• Able to offer Solutions to Daily Issues, and handle Office Administration
• Possess good working attitude and have a strong sense of responsibility

Job Summary:

We are seeking a highly motivated and results-driven Account Manager to join our team. As part of Sales Team, you will be responsible for generating new sales leads, building strong relationships with customers, and driving revenue growth. You will play a key role in helping us achieve our sales targets and expand our market presence. Proven experience in sales, preferably in the vegetable, fresh produce, FMCG, F&B, Hospitality, or related industry

Key Responsibilities:

⁠Generate New Sales:

• Identify and approach new customers.
• Develop and maintain a pipeline of potential customers.
• Meet and exceed monthly sales targets.

Building Relationships:

• Build and maintain strong relationships with existing and new customers.
• Meet customer satisfaction and loyalty.
• Identify and address customer needs and concerns.

Achieve Sales:

• Ensure sales and marketing alignment to drive revenue growth.

Vegetable Knowledge and Development:

• To identify target customers from FMCG, Hotels, and F&B sectors.
• Familiar with all types of vegetables. (Training will be provided)

Reporting and Performance Metrics:

• Be able to work according to the management's performance target.
• Track and report sales performance and results.
• Continuously improve sales performance and results.

Requirements for Skills and Qualifications:

• Secondary or Diploma in Marketing, Business Administration, or a related field.
• Good communication, negotiation, and relationship-building skills.
• Ability to work independently and as part of a team.
• Knowledge of the local vegetable/F&B/FMCG market.
• Experience with sales and marketing strategies and tactics.
• Be able to work in fast-paced environments.
• Knowledge of Microsoft Office e.g., Excel, Word, and PowerPoint.
• Multilingual will be an advantage as this position will deal with various type of stakeholders.

Responsibilities:

• Air Export shipment specialist - specializing Aviation / Time Critical accounts.
• Work closely across Internal/External departments to ensure smooth handling of all aviation & time critical shipments.
• Follow up with shipper/ customer on cargo readiness and required documentation.
• Ensure that all external customers' queries are acknowledges within 15mins, while all internal emails are responded within 24hrs.
• Liaise with Airlines on cargo space arrangements and to ensure lead times are met.
• Request assistance from Pricing Desk for adhoc rates when requires.
• Execute shipping documents (AWBs)
• Send pre-advice to OA and customer after finalizing the shipping documents.
• Liaise with warehouse personnel with regards of cargo handling and discrepancies (if any).
• Ensure all shipment had been lodge and all pre alert had been sent out via various portal correctly.
• Update uplift for certain projects.
• Ensure proper handover to the other shift.
• Other general administrative/ adhoc duties assigned by the management/HOD.

Qualifications:

• Min Diploma in any discipline
• Strong IT knowledge (MS Word, MS Excel, MS Powerpoint, Outlook)
• Good negotiation skill
• Good oral and written communication skills
• Good teamwork, and interpersonal skills
• Attention to details, with good organizational planning
• Ability to demonstrate initiative, work on assigned tasks independently
• Adaptable to work situation, in a fast-paced environment
• Able to perform shift, and standby during weekend

Grafana Labs is looking for Commercial Account Executive who will be responsible for prospecting and closing new business across Dubai and the Middle East. You will identify, nurture and close opportunities with both new and existing customers, manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team. Ideally, you come from a technical background and have sold technical products before.

Responsibilities

• Meet and exceed individual quarterly and annual sales goals
• Outbound prospecting into net-new customers
• Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, and negotiations)
• Cultivate sales through outbound prospecting and inbound leads
• Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
• Become an expert in managing your sales pipeline in Salesforce
• Manage quote creation, order processing, and day-to-day customer requests

Requirements

• 3+ Years of Experience in Infrastructure Technology Sales
• Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
• Energetic, upbeat, entrepreneurial, tenacious team player
• Adaptable and with demonstrable experience in high velocity technology companies
• Experience using Salesforce
• Familiarity with open source technology is a significant advantage
• You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
• Experience using Command of the Message and MEDD(P)ICC is ideal