Roles and Responsibilities:

• Monitoring & Management of Network Security Solutions (8*5 on weekdays)
• Implement hardware, install patches and perform periodical upgrades
• Configure, maintain and manage IPSec and SSL Virtual Private Networks environments
• Support Tufin tool for incident management and reporting
• Implement Approved Policy Changes
• Create Certificates, Check the Partition and Issues New certificates
• Troubleshoot NAC Related Issues & Operations Support
• Add / Modify / Delete – Switch / Router / Wireless device to respective Plugin’s
• Continuity & Incident Mgmt. Coordination
• Implement Approved Plugins & upgrades.

Must Have:

• Palo alto Firewall
• Checkpoint Firewall
• Device installation & Upgrade

Good to Have:

• Firewall policy management and troubleshooting
• VPN troubleshooting
• Network & Incident management

IT Business Analyst (1-Year Contract, Renewable Annually)

We are seeking a skilled IT Business Analyst for a 1-year contract to join our consultancy team and collaborate on delivering cutting-edge IT solutions. The successful candidate will play a key role in managing projects, aligning IT strategies with the client's business goals, and ensuring seamless execution across teams. The contract is renewable yearly, offering the opportunity for continued engagement.

Key Responsibilities:

• Communicate regularly and work closely with business units to ensure alignment on projects and overall service delivery.
• Contribute to IT projects by ensuring they are delivered on time, within budget, and adhering to internal processes and standards, including IT security protocols and SDLC frameworks.
• Participate in all phases of the project lifecycle, including requirements gathering, design discussions, SIT, UAT, user training, and maintaining comprehensive project documentation.
• Collaborate with software architects, vendors, team members, and business stakeholders to coordinate efforts and deliver projects efficiently.
• Identify, manage, and resolve complex issues while proactively preventing escalations.
• Stay updated on emerging trends, industry disruptions, and innovative technologies to support and enhance business objectives.

Key Requirements:

• Degree in Computer Science, Engineering, Information Systems, or a related discipline.
• 4-5 years of technology experience with strong business analysis skills.
• Familiarity with how hospitality systems integrate to deliver seamless customer experiences.
• Knowledge of creating tender documents, evaluating tenders, and managing contracting processes is advantageous.
• Proven ability to facilitate business users in defining problem statements, articulating business outcomes, and driving process re-engineering or business transformation.
• Ability to adapt to shifting priorities, ambiguity, and multiple demands in a fast-paced environment.
• Experience in managing projects using agile methodologies is preferred.
• This is a 1-year contract to start, renewable yearly.

Why Join Us?

As part of our consultancy, you’ll have the opportunity to work on impactful projects for leading enterprises. This 1-year contract role provides you with the flexibility to work on high-impact projects while enhancing your skill set and contributing to the delivery of high-quality IT solutions. The contract is renewable annually, offering the possibility of continued work and growth.

Description:

• Handle incidents and service requests raised via helpdesk and call center.
• Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.
• Monitor the incoming demand through ISM tool and ensure right assignments on time.
• Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).
• Manage service requests recording for monthly management reporting.
• Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.
• Ensure application incident & task documentation is properly updated for each production release.
• Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Key Skills:

• SQLUnix, Windows, MS office

ING Wholesale Banking in Singapore

We began operating in Singapore in 1987 where we host the regional Asia Pacific headquarters. With over 300 financial experts, we are the largest wholesale banking branch in Asia. ING stands out in the Asia Pacific region because we go a step further for our customers. We look at things from the client’s perspective which allows us to construct tailor-made solutions to fit the needs of every company we serve. This mentality underpins all our client relations and has produced various prestigious awards.

Your role & work environment

Within ING WB APAC Sectors there is an opening for a Sector Support member.

In order to facilitate the services to our clients and to ensure a safe and compliant bank, which is able to operate efficiently, Sector Support will work with relationship managers and product specialists in taking care of regulatory and operational tasks. You will work together with other departments and colleagues located in different geographies. You will report to the Sector Support Lead.

Your key responsibilities

Drive the KYC process by liaising with the KYC Client outreach team and Customer Due Diligence (CDD) analysts and experts and tracking CDD deadlines. Implementing and updating policy & regulatory driven processes and subsequent remediation plans Being jointly responsible with other T&R Experts for workload division, problem solving and alignment on changing requirements Setting up and initiation of Account Opening with ING including being the point of contact for clients, collection of documents and coordination with Operations. Incident management- acts as single point of contact/entry for clients on the onboarding process. End to end responsiblility for resolution, coordination, communication and escalation to Sector teams and other internal stakeholders. Ensure proper and pro-active communication and coordination of clients’ requests with Sector teams, Operations and Settlement and other relevant departments. Client data management - ensure accuracy and completeness of client data (GRID/Vantage, Client files etc.) including upload of any changes in the client circumstances. Other activities or projects to support commercial activities.

What are the skill and qualification requirements of the role?

We look for

A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are comfortable with policies and regulations and able to manage complex processes with multiple stakeholders and deadlines.

As a Transaction & Regulatory/KYC Expert you will also need:

• Excellent written and verbal communications skills in English
• Accurate and results-oriented professional with profound communication skills
• Solid computer skills, mainly Microsoft office and ING applications
• Strong organisational skills with excellent attention to detail
• Ability to deliver to a high standard under pressure and short deadlines
• Ability to multitask and manage a high number of priorities
• Fluency in English and another local language, both verbal and written
• Preferably familiarity with financial products, compliance, KYC, wholesale banking or financial institutions

Key Responsibilities:

1.Financial Planning & Forecasting:

• Assist in the preparation of the annual budget and quarterly forecasts.
• Develop financial models to project future performance based on various scenarios.
• Monitor and analyze budget variances and provide explanations for discrepancies

2.Data Analysis & Reporting:

• Prepare monthly, quarterly, and annual financial reports for management.
• Analyze financial data to identify trends, risks, and opportunities.
• Create and maintain dashboards and key performance indicators (KPIs) for business units.

3.Business Partnering:

• Collaborate with department heads to understand their financial needs and provide support.
• Participate in strategic planning sessions and provide financial insights to guide decision-making.
• Assist in evaluating new business opportunities, investments, and projects.
• Participate in building specific FP&A business partnering capabilities such as Commercial Finance, Production Costing Finance, R&D Finance etc.

4.Ad Hoc Analysis:

• Conduct ad hoc financial analysis as requested by management.
• Support special projects and initiatives that require financial expertise.

5.Process Improvement:

• Identify opportunities for process improvements in financial reporting and analysis.
• Assist in the implementation of financial systems and tools to enhance efficiency.

Qualifications:

Education:

• Bachelor’s degree in Finance, Accounting, Economics, or a related field. A Master’s degree or professional certification (e.g., CFA, CPA) is a plus.

Experience:

• 3-5 years of experience in financial planning and analysis, corporate finance, or a related field.
• Experience in financial modeling and forecasting.

Skills:

• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel and financial modelling software.
• Familiarity with financial reporting tools and ERP systems (e.g. Netsuites, BI).
• Excellent communication and presentation skills.

Personal Attributes:

• Detail-oriented with a strong commitment to accuracy.
• Ability to work independently and as part of a team.
• Strong organizational skills and the ability to manage multiple priorities.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

TASKS & RESPONSIBILITIES:

• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.

• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.

• Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.

• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.

• Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.

• Assist with training of new associates as necessary on revenue management tools.

• Assist in the implementation of hotel sales strategies in the reservation and inventory systems.

JOB DESCRIPTION :-

• Implement and enhance Group AML/CFT Policy, Standards and operating procedures & controls;
• Execute change impact assessment, develop a Change Management plan, including communication and training plans to ensure the message reaches all impacted users to improve knowledge and risk culture;
• Drive, manage and coordinate end to end developments, process and controls and oversee its implementation for Singapore and the Group entities;
• Provide compliance advisory support to business units and compliance officers across the Group;
• Conduct risk assessment exercises required under the Group AML/CFT program (such as Enterprise-Wide Risk Assessment, Compliance Risk Self-Assessment, benchmark of regulations etc.);
• Perform compliance testing/monitoring on Group entities to determine standard & quality of compliance;
• Determine root cause of issues/findings from audits/inspections and ensure timely resolution;
• Prepare risk management reports for submission to various stakeholders;
• Ensure timely and appropriate action on matters where ML/TF activities suspected;
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and
• Highlight any potential concerns/risks and proactively shares best risk management practices.

JOB REQUIREMENTS :-

• Degree in Finance/ Commerce/ Economics/ Banking/ Law/ Engineering from a recognized university or tertiary institution;
• At least 1-3 years relevant working experience in the area of AML/CFT, compliance, internal audit or risk management in financial services industries;
• Broad knowledge of business, products and operations of the financial services industries (either banks, insurance and capital market firms), familiar with AML/CFT regulatory requirements and international standards;
• AML specialist certification with a recognized institution/association will be an advantage;
• Good interpersonal & communication skills, able to handle difficult situations, adaptable to fast-pace environment and able to work under pressure to meet tight deadlines;
• Good analytical, conceptual and problem solving skills;
• Resourceful, proactive and able to work independently as well as in a team;
• High level of integrity, takes accountability of work and good attitude over teamwork; and
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Job Description:

• Understand business processes, identify business requirements and translate into functional specifications
• Liase with in-house development team and testers
• Responsible for tracking and reporting of project progress, issues and risks to ensure deliverables are on track
• Manage UAT and SIT
• Support post-production deployment
• Adhere to company, project and support standards and guidelines

Requirements:

• Minimum 4 years business analysis experience in delivering and supporting mid-large scale IT applications
• Experience in managing customized or bespoke application
• Basic knowledge of SQL and writing SQL queries is a plus
• Knowledge of Agile methodology
• Excellent written and verbal communication skills

Interested applicants please submit your resume to [email protected] or click Apply Now button.

We regret to inform that only successful applicants will be contacted. Thank you.

Claudia Kueh Kee Jinq (R1880247)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Job scope

• Managing and overseeing PMO day-to-day operations of project
• Assist the Project Manager in setting up and establishing management processes
• Working with project management and client team on assigned recurring/adhoc tasks/requests
• Work with CFM/finance teams on procurement, invoice processing, client billings, etc.
• Resource management – on/offboarding, leave tracking
• Ensure CDP compliance for project
• Service management reports or other required recurring status reports
• Manage project site location office
• Minutes taking at client/internal meetings

Job requirements

• Bachelor’s degree in computer science or any related field.
• Around 2 years of experience in project management support within professional services
• Good knowledge of Microsoft Office (Excel, PowerPoint, Word)
• Familiarity Web application & Mobile Security Testing, Mobile Performance Testing

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

about the company
Our Client is an European bank with with global presence. The bank is widely present in Asia.

about the job

• Support the KYC execution in accordance with the bank's compliance policies and procedures
• Engage internal and external stakeholders and ensure the uninterrupted flow of communication between parties
• Understand and communicate KYC requirements to internal and external stakeholders
• Assist with the KYC processes and documentation
• Monitoring the KYC control environment
• Acquire and maintain accurate KYC documentation

skills and experience required

• Prior experience in KYC/AML in a client facing environment
• Strong analytical skills
• Attention to details
• Good communication skills
• Team player
• Knowledge of Microsoft office

To apply online please use the 'apply' function.
Charlene Lin (EA: 94C3609/ R21100955)

• Work closely and communicate on a regular basis with business units to ensure alignment on projects overall service experience.
• Be part of the project team to deliver IT projects within budget, on schedule and adhering to internal processes & standards such as IT security standard and SDLC framework.
• Participate in requirements gathering, design discussions, SIT, UAT and user training, and ensure all project documentations are in place.
• Collaborate with team members, software architects, vendors, and business stakeholders by coordinating amongst members to deliver projects in a timely manner.
• Identify, manage, and resolve complex issues, preventing escalations
• Keep abreast of trends, industry disruptions and innovation in technologies to relate to and support business.

Job Requirements

• Degree in Computer Science, Engineering, Information Systems or related disciplines.
• Minimum 5 years of experience in technology with strong business analysis skills.
• Experieced in how hospitality system works together to give customers a seamless experience.
• Experience facilitating business users to define problem statements, articulate desired business outcomes and drive business transformation or process re-engineering.
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change in a fast-paced environment.
• Experience in running agile projects is preferred.

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, Current & expected salaries

Applicants with more relevant years of hands on experience will be considered for senior roles.

Position: Senior Finance Analyst

Salary: $6,000 - $8,000 + 14-15 Days AL + Bonus

5 Working Days, 9am-6pm

Changi South (Between Tanah Merah / Simei / Expo MRT)

Qualifications:

•  Degree in finance, accounting, economics, or a related field.
•  At least 3-5 years’ experience as a Financial Analyst or in a similar financial role.
•  Solid understanding of financial principles, accounting standards, and financial statement analysis.
•  Proficiency in financial modelling, forecasting, and analysis using spreadsheets and financial software (e.g., Excel, financial databases).

Responsibilties

Budgeting and Forecasting:

•  Collaborate with cross-functional teams to develop annual budgets and forecasts.
•  Assist in the prepare on of budget guidelines, assumptions, and templates.
•  Review and analyse budget proposals, identifying risks and opportunities.
•  Monitor budget performance, prepare variance reports, and provide explanations for budget deviations.
• Financial Analysis and Reporting:
•  Gather and analyse financial data to assess the company's financial performance and identify areas of improvement.
•  Prepare financial reports, including budget vs. actuals analysis, variance analysis, and key performance indicators (KPIs).
•  Monitor and track financial metrics, such as profitability, liquidity, and other ratios, and provide recommendations for improvement.
•  Manage Capex process including budget, commitment and actual tracking with variance analysis.
•  Support cashflow management.
• Financial Modelling and Decision Support:
•  Build financial models to support strategic initiatives, investment decisions, and scenario analysis.
•  Evaluate the financial feasibility and potential return on investment (ROI) of new projects or business ventures.
•  Provide financial insights and recommendations to stakeholders based on financial modelling and analysis.
• Financial Systems and Process Improvement:
•  Collaborate with stakeholders to improve financial systems and processes.
•  Identify opportunities for automation and efficiency enhancements.
•  Participate in the implementation and testing of financial systems and tools.
• Other ad hoc duties as assigned

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities

· Conduct in-depth research to identify patterns, trends, and opportunities across IT sector.

· Develop and implement IT strategies leveraging advanced statistical, econometric, and machine learning methods.

· Backtest and validate IT strategies using historical and real-time data, ensuring robustness and reliability.

· Work with development teams to design and prototype innovative IT solutions based on research findings.

· Contribute to the development of long-term IT strategies and innovation initiatives.

· Stay updated with the latest developments in the IT field and share insights with internal teams.

Requirements

· Master’s in IT, Science, Statistics, or a related field.

· Proficient in programming languages such as Python, R, or MATLAB.

· Familiarity with databases and querying languages (e.g., MySQL).

· Proven experience in IT research or a related field.

· Knowledge of machine learning is preferred.

· Self-motivated and capable of managing multiple tasks in a fast-paced environment.

Interested candidate please click "APPLY" to begin your job search journey.

We regret to inform that only shortlisted candidates will be notified.

EVO Outsourcing Solutions Pte. Ltd
RCB No. 202233837K

KYC Analyst

6 mths contract , renewable

Central, Singapore

JD for the role is as follows:

1. Primary scope of activity will relate to the KYC function, including:
2. Coordinating and performing customer onboarding and periodic reviews;
3. Assisting RMs to raise and maintain the quality of their KYC profiling;
4. Handling of potential name hits during client onboarding, CDD/ECDD periodic and triggered Reviews;
5. Regular or ad hoc reporting and escalation of emerging issues; and,
6. Handling ad hoc remediation projects.
7. Other activities will be delegated by the Head, KYC, as needs arise. These may include updating policies or development of improvements to Client Onboarding related operating procedures.
8. Provide support to the Head, Business Compliance in assisting the Front Office to fulfil its KYC obligations. Activity covers all business lines via performance of CDD and ECDD procedures, where applicable, to ensure that customer is risk-rated appropriately according to the Bank’s AML/CFT framework (e.g. Low, Medium and High Risk customer).
9. To understand the customer’s background, form well-grounded expectations of the customer’s behavior to detect suspicious or unusual behavior during the business relationship and protect the business and integrity of the bank by reducing the likelihood of the business becoming a vehicle for, or victim, of financial crime and guard against fraud.

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Production Support Analyst

Job Requisition Number: JR48891

Job Level: 1 - 2 years of relevant experience (L1)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail

Key Requirements:

• Strong written, oral communication skills and able to manage user.
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

Technical Skills:

- SQL, Unix, Windows, MS office

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Responsibilities:

· Consults with customers to produce the dashboards and reports they need

· Coordinates with the Assure Claims Base Development team on base Sisense elasticubes and customer requirements

· Coordinates with Sisense vendor on defects and enhancements

· Stays current on Sisense system, its functions, and how to work with Assure Claims

· Design, develop, and optimize Sisense data models and dashboards to provide actionable insights

· Write custom JavaScript and CSS for enhanced dashboard functionality

· Manage Sisense system upgrades and troubleshoot related issues

· Develop and maintain Jaspersoft reports and administer Jaspersoft Server

Requirements:

· Bachelor's degree in business administration, computer science, IT or related field preferred

· Minimum 5+ years of experience in Sisense and Jaspersoft, including data modelling and report creation

· Hands-on experience with Sisense upgrades and Kubernetes-based environments

· Database design knowledge required; SQL is must.

· Sisense reporting tool working experience is preferred

· SAP Business Objects reports consulting experience preferred

· Power BI data analytics tool consulting experience preferred

· Experience working with communications practices, principles, and procedures for both on-site and on-line presentations

· Willingness to travel, although it will be infrequent

Responsibilities

• Conduct detailed data analysis and verification using MATLAB, ensuring precision and reliability in outputs.
• Assist in drafting academic papers and research documentation with high standards of accuracy and clarity.
• Demonstrate strong problem-solving skills by troubleshooting complex technical issues effectively.
• Interpret and apply mathematical equations related to advanced theoretical concepts, including those involving universal phenomena.
• Proactively engage in acquiring new knowledge, mastering unfamiliar theories, and applying new paradigms to research projects.
• Collaborate within a multidisciplinary team, contributing insights and ideas for innovative solutions.
• Ensure data confidentiality and maintain rigorous standards of privacy in handling sensitive research materials.
• Adapt to dynamic schedules and work requirements, meeting deadlines with meticulous attention to detail.

Requirements:

• Bachelor’s or Master’s degree in Mathematics or Physics from renowned institutions, with graduates from top-tier universities preferred.
• Proficiency in MATLAB, with strong statistical analysis and data interpretation capabilities.
• Prior research or academic experience is beneficial but not mandatory.
• Excellent communication skills, with the ability to articulate complex concepts clearly and effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QYXYV799

Zenith Infotech (S) is a Tech Recruitment firm with 27 years of experience in Singapore, supporrting clients in terms of ICT Consultant placments.

Currently we are looking out for a Data Analyst with 3 years of experience, best working in Contact Center enviornment before or presently.

Responsibilities :

• Extract and clean the data from various data sources to generate daily, weekly and monthly reports.

• Writing SQL queries to retrieve information quickly.

• Fulfil ad-hoc data request from client and management.

• Work / Collaborate with Developer(s) to automate reports

• Liaise with client on data related queries

• Analyze contact center performance metrics, including call volume, response times, and customer satisfaction scores.

• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).

• Identify trends and patterns in data to inform operational improvements and strategy.

• Collaborate with management and other departments to develop actionable insights and recommendations.

• Support the implementation of process improvements based on data findings.

• Ensure data integrity and accuracy.

• Assist in forecasting demand and capacity planning based on historical data trends.

• Stay updated on industry best practices and emerging technologies in data analysis.

• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment.

Qualifications and Skills:

• Minimum Bachelors in Business, Computer Science, Mathematics, Data Analytics, or a related field.

• At least 1 to 3 years of experience building reports using Excel, SQL AWS Quick sight or any other business intelligence and data analytics tools.

• Proficiency in data analysis tools (e.g., Excel, SQL, Python) and data visualization software (e.g., Tableau, Power BI).

• Proven experience in data analysis, preferably in a contact center environment.

• Strong communication and presentation skills

• Proactive and able to work independently with minimum supervision.

• Excellent time management with strong critical thinking and ability to handle pressure.

• Detail-oriented with a strong focus on accuracy and data integrity.

• Familiarity with statistical analysis and modeling.

about the company
Our client is a global Private Bank, with a strong presence across APAC, Europe and America.

about the job

• Serve as a strategic partner to the Head of IT: Collaborate on project planning, provide support in communications and act as a liaison between IT and other departments.
• Drive data-driven decision making: Gather and analyze data from across the organization, identifying trends, risks, and opportunities to inform key business decisions.
• Manage financial and operational performance: Prepare reports, forecasts, and budgets while monitoring business performance and identifying areas for improvement.
• Ensure successful project delivery: Support the management team throughout the project lifecycle – from planning and execution to monitoring and reporting.
• Facilitate effective communication: Develop clear and concise presentations, reports, and documentation to keep internal and external stakeholders informed and engaged.

skills and experience required

• >2 years of relevant experience
• Good communications and interpersonal skills
• Team player

To apply online please use the 'apply' function.
Charlene Lin (EA: 94C3609/ R21100955)

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Production Support Analyst

Job Requisition Number: JR48891

Job Level: 1 - 2 years of relevant experience (L1)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail

Key Requirements:

• Strong written, oral communication skills and able to manage user.
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

Technical Skills:

- SQL, Unix, Windows, MS office

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Experience: 1-2 years of relevant experience

Role: Production Support Analyst

Key Domain/ Technical Skills:

· SQL, Unix, Windows, MS office

Key Responsibilities:

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Key Requirements:

• Strong written, oral communication skills and able to manage user.
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

Our client is a precision engineering manufacturer with strong presence in APAC region. Due to business needs, they are now recruiting a Cost Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility Cost Analyst:

• Analyze product costs, including materials, labor, and overhead, to ensure accurate cost structures.
• Conduct variance analysis and improve cost allocation accuracy using the ERP system.
• Develop and maintain standardized costing methodologies across all sites.
• Collaborate with production, procurement, and sales teams to gather data for cost analysis.
• Support FP&A activities, including budgeting, forecasting, and pricing strategies.
• Prepare cost reports and provide insights to guide decision-making and profitability.
• Identify cost-saving opportunities and improve costing processes.
• Ensure compliance with accounting standards and assist with audits related to product costs.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years analysis experience in product costing from manufacturing or similar setting

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Broad Peak is looking for a junior investment analyst to support its investment process focused on investing in publicly traded equities and debt instruments in the Pan Asia region.

What Will You Learn & Do In The Role

In this role, you will be required to support Broad Peak’s senior investment analysts in:

· developing and maintaining financial models, performing investment due diligence and generally helping in tasks needing to be performed as part of the investment process;

· undertaking industry research and financial analysis;

· monitoring news and other events related to investments in the portfolio; and

· helping develop tools and executing on projects that will help improve the overall investment process.

What Attributes Should You Have

No experience as an investment analyst is required. However to be a successful applicant for this role (and to ultimately succeed in it), you should be able to demonstrate most if not all of the following attributes:

• excellent academic results;
• excellent extra-curricular achievements;
• rigorous research skills and good attention to detail;
• excellent numerical skills and the ability to apply them;
• a keen interest in current affairs;
• the ability to work effectively under pressure;
• an inquisitive and analytical mind with the ability to problem-solve;
• being a good communicator and a team player; and
• having a genuine interest in investing (and possibly having done some personal investing already).

Conyers is a leading international law firm and corporate services provider advising on the laws of Bermuda, the British Virgin Islands, and the Cayman Islands, from offices in those jurisdictions and in the key financial centres of Hong Kong, London and Singapore.

As part of the Global Compliance team and reporting to the Senior Manager, Risk & Compliance, the successful candidate shall play a key role in assisting Conyers licensable businesses meet and comply with the related Acts, Regulations and Guidelines applicable to their businesses, including those related to anti-money laundering and anti-terrorist financing (AML/ ATF) controls across multiple offshore jurisdictions, professional services and risk management. He/she will ensure that all aspects of the overall AML/ ATF and compliance programmes are carried out in line with Conyers global policies and procedures.

The successful candidate will assist the Compliance team in all matters relating to AML/ ATF and Sanctions in regard to on-boarding and ongoing monitoring, including transactional activity in support of Conyers customer due diligence (CDD) and risk management framework. This role would be ideal for someone who is keen to start their career in AML/CFT.

What Will You Do

• Assist with periodic compliance reviews
• Respond to internal queries providing guidance and advice on matters relating to Know Your Customer (KYC) and CDD for new and existing customers, and general AML/ ATF activities for customers across all levels of risk
• Analyse ongoing customer screening alerts related to Economic & Trade Sanctions, Politically Exposed Persons (PEPs) and Special Interest Persons; research and provide detailed investigation documentation, and escalate as required
• Identify and document transactions or individuals that present potential money laundering/ terrorist financing risk and raise instances of suspicious activity to the attention of the Money Laundering Reporting Officer (MLRO)
• Assist as required in the completion of various compliance reports for management
• Become familiarized with regulatory regimes in multiple offshore jurisdictions
• Any other ad hoc duties or projects as may be reasonably assigned

What You’ll Need

• Minimum diploma or university degree in a related discipline – Desirable but not essential
• 1 year related experience with prior exposure to a legal, corporate services and/or regulatory environment preferred
• Strong analytical skills with proven attention to detail
• Strong written and verbal communication skills, with a high level of discretion and confidentiality of customer information
• As the role requires reviewing documents in Chinese, the ability to read and write Chinese is essential.
• Must be a team player with a collaborative approach to problem solving and willing to assist other team members as and when needed
• Reliable and self-motivated with a strong work ethic
• Strong time management skills, flexible, and able to meet tight deadlines
• Familiarity with Microsoft Office, proficiency in the use of open source information tools and working knowledge of database management software is an asset.

What we offer

Our office offers a modern, friendly and bright environment in the heart of Singapore’s CBD. Upon successfully passing the probation period, in addition to our current standard package, we offer the following:

• Encouragement and ability to undertake professional study in a related AML/CFT and Compliance field
• Potential career progression
• Flexibility and option to work from home

Detailed resumes stating current and expected remuneration, together with references may be submitted in complete confidence.

Only shortlisted candidates will be notified for an interview.