Requirements

• Experience of working on cross border payments processing system or Payment Engine. Hands-on experience in GPP payment engine
• End-to-End payments system knowledge with detailed insights on payment file format ISO20022 and SWIFT. Experience with payments field/value mapping and validations.
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.
• Extensive knowledge on payment life-cycle (Client <> Clearing) for High Value, Payments. Also, experience on handling R-Msgs.
• Proficient in Functional & System Integration testing of banking and financial applications, User Acceptance Testing (UAT)
• Strong understanding of SDLC and Software Testing LifeCycle
• Break FSD & EPICs into developable stories for developers by creating linkage & traceability of requirements.
• Should have high experience in creating Cucumber test cases (gherkin) & working with developers in Behavior Driven Development (BDD).
• Functional automation of Test cases using SOAP UI / Selenium and other automation tools
• Should be experienced on Agile tools (Atlassian), BA tools (MS Word, Excel, MS Visio), QA tools and standard documents
• Ownership & requirements management: Create, Maintain & periodically update specifications documents.
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytical and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Capable to effectively interact with development & delivery teams, should have worked in cross-functional departments.
• Strives to deliver the solution in the most effective and timely manner
• The position requires a minimum of 7 years of relevant business analyst experience with banking IT systems

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Principal Responsibilities

Key duties and tasks will include, but will not be restricted or limited to:

• Lead annual Budget and periodic forecasting process
• Lead and standardise flash reporting, financial reporting and Board presentation
• Implement and drive performance management processes (lead indicators / KPI’s) across the region
• Recommend initiatives (sales growth, improvements and reallocations) through commercial understanding, financial and non-financial information with local and external knowledge to maximize the regional operating performance.
• Review prospects for future growth of income and new product areas.
• Actively participate in the development of financial goals, plans, strategies and cost reduction initiatives.
• Support growth of business through acquisitions by assisting with reviews of the financial reports and forecast of target entities, assisting with roll-out of group systems and processes following acquisition
• Assist in preparation of regional presentations to customers – internal and external
• Manage detailed customer, product & contract costing and profitability.
• Communicate management information on a timely basis through ongoing reporting, monitoring and analysis of the historical and projected financial results.
• Communicate the financial results to the managers, supervisors and employees in a manner that focuses business financial improvement.
• Provide measurement and feedback on adherence to targeted financial and non-financial objectives.
• Support and share knowledge with the regional team and in-country Business and Finance teams who you will work alongside and provide ad hoc assistance, as required
• Identify areas of opportunity and provide supporting ad hoc analysis of various operating functions and processes as required.
• Utilize Power BI for dashboard and reporting design.

Safety, Security and Compliance

• Take reasonable care for the health and safety of yourself and of others who may be affected by your actions or omissions whilst at work.
• Co-operate with your manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
• Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety or welfare reasons.

Qualifications

• Bachelor’s degree in business, Finance, Accounting, and/or a related field.
• Fully qualified accountant preferred
• Audit experience, preferably large 4 preferred
• Experience of working in a multi-site, multi-national environment preferred.
• Natural leader with the ability to drive solutions, including efficiency and cost control within a complex business.
• Proficiency with integrated business software (ERP) and Power BI preferred
• Take charge individual with lots of energy and clear sense of urgency.
• Confident in influencing business managers
• Works well under stress with the ability to deliver on time.
• Proven track record of meeting commitments with the highest standards of ethics and integrity.
• Ability to drive solutions to complex operational and financial issues.
• Strong analytical skills including excellent Excel modelling skills.
• Ability to work in a team-oriented matrix environment that is fast paced and demanding.
• Effective communicator.
• Able to travel nationally and internationally

The Opportunity

The key purpose of this Treasury Operations role is to upkeep and ensure the accuracy and timeliness of databases and registers relating to all banking and Treasury activities (such as cash reports, FX exposure reports, bank accounts, bank mandate, bank signatories, bankers’ guarantees, bank fees, credit lines – used and unused and so on). This role is also expected to track and maintain a complete set of up-to-date Treasury policies and process documentation.

• Prepare and analyse cash position reports and monitor financial exposures
• Coordinate with various stakeholders such as business units and legal department for bank account administration, maintenance of bank signers and e-banking system administration
• Conduct regular audits of bank records against Treasury Management System and other internal systems. Analyse bank fees, ensure timely payment of bank fees and identifying fee reduction opportunities
• Ensure all transactions are recorded accurately and timely in Treasury Management System according to treasury and accounting guidelines
• Monthly audits of bank guarantee database and loan database (including intercompany loans). Document, review, update operational procedures to support company policies and objectives
• Ensure that all bank mandates and signers with banks are updated timely and consistent with Treasury policies. Assist with implementation of new banking structures and other ad-hoc treasury related projects as required

To be Successful You'll need

• Experience within Treasury of similar role
• Initiate in office environment is key
• Basic excel requirement
• Power BI is an advantage

Job Description

• Ensure uninterrupted system availability, with swift recovery during outages;
• Investigate and resolve complex technical issues efficiently using subject matter expertise;
• Continuously monitor and improve system health, automating processes for stability and resilience;
• Conduct regular capacity assessments to handle BAU growth and project demands;
• Oversee incident management from investigation to resolution, ensuring corrective actions are implemented.

Job Requirements

• Basic understanding of Linux/Unix and Windows environments;
• Familiarity with writing and troubleshooting basic SQL queries;
• Exposure to system and application monitoring tools;
• Ability to manage and resolve basic technical incidents and escalate when needed;
• Knowledge of ticketing systems like ServiceNow or JIRA.

Must be Comfortable Working in a 24x7 operational support for all production practices including weekends and holidays for Bank Security Apps.

We regret to inform you that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

Location : Singapore

Contract duration : 12 months

Desired experience : Minimum 7 years of experience with a focus on implementing recording and surveillance over voice and chat channels, and setting up required controls.

Stakeholder management

At regional level:

· Acts as primary interface with business lines (Business COOs, Conduct & Control Officers, Front-Office Conduct & Surveillance) as well as Compliance to:

· Collect, analyze and document business scenarios for the use of voice and chat channels

· Understand business interactions with clients and other external counterparties, and their expectations when communicating with Client.

· Identify risk and conduct scenarios and contribute to create the framework to address them, including user awareness and consequence management

· Establish and enforce a clear RACI with all stakeholders on the execution of their processes and controls

· Drive IT teams (Voice, Chat, Archiving, Digital Working, IT Support, Access Management) to guarantee their delivery of:

· Robust technical solutions meeting business and client demands, whether internally developed or relying on vendors

· Technical controls around proper archiving, security and surveillance of channels

At global level:

· Prioritize and plan with global teams the solutions expected by APAC within the global Voice & E-comm Record Keeping (VERK) and Surveillance frameworks

· Obtain validation of APAC plans by global stakeholders through the established governance

Technical Skills

· Understanding of core banking businesses (Global Markets, Corporate Finance, Transaction Banking, Wealth Management) and interactions between front-officers (Sales, Relationship Managers, etc.) and their clients and other counterparties

· Familiar with the technical set-up, usage, recording and surveillance of voice and chat communication channels which are most popular in APAC and globally. Knowledge of end-to-end technical flows into archiving and surveillance back-end systems

· Very comfortable with the use of Office tools to draft process and SOP documents, analyse data and track metrics, and present clear and concise updates and executive messages to senior management

· Fluency in Mandarin is a plus as need to communicate with China Region/Counterpart.

About the role

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Responsibilities

• Perform in-depth analysis around key requirements of the project and trade lifecycle workflows of various products such as Equities, Asset Management, Leveraged Products
• Translating user requirements into detailed functional requirements and user stories
• Conduct meetings and relevant discussions to engage stakeholders in the right perspective and take the task to closure.
• Manage relationships with key stakeholders both internal (Business users, Operations and Support function stakeholders, vendors, development, and other tech teams
• Identify risks & issues and communicate them to the relevant stakeholders in a timely manner – assist with proposing & planning mitigating steps.
• Facilitates Business process improvement via the methodical investigation, analysis, review and documentation of functional business specifications.
• Use appropriate tools like JIRA, SharePoint, Visio etc to ensure that requirements are managed well with in-house and external development team in terms of clarity and implementation.
• Co-ordinate UAT testing with business users by creating the test plan, assisting in issue analysis & resolution.
• Support the transition of the project delivery to go-live and BAU application management team.

Requirements

• Around 5 - 8 years of relevant experience in Banking & financial services
• Experience in at least one of the asset classes such as Equity, Futures & Options, FX, CFD or Wealth Management
• Good knowledge of Trade Lifecycle, Front-to-Back trade flow, Order management system, Post trade processes
• Ability and experience to take ownership of business requirements and manage them through to delivery.
• Ability to accurately translate and document business needs into functional requirements.
• Good exposure to Retail consumer base front end web and mobile platforms with key interest on UI/UX customer journey
• Experience in Agile methodology
• Strong communication and presentation skills

Overview of Role

A Commercial Analyst with Conrad Hotels and Resorts supports Commercial Senior Leadership team with best-practice guidance and to design and deliver regular as well as ad-hoc commercial analytics. Combine available internal data (sales, activities, systems, etc) along with external data sources to highlight opportunities for improvements in commercial execution.

What will it be like to work for this Hilton Brand?

We are more than a place to stay; we are a place to Stay Inspired. Our job is to discover what inspires our Guests so that we may ensure an experience of a lifetime. Our job is also to discover what motivates and inspires each of us to consistently provide luxury service.

At Conrad, we take the time to understand the wants, needs and desires that make each of our Guests unique. Then we can create a stylish luxury experience that’s uniquely personal, deeply memorable and, above all, smart.

What will I be doing?

As Commercial Analyst, you are responsible for working closely with the Commercial Senior Leadership team as well as collaborate with other departments. Demonstrate understanding of financial data and sales analytics, report on key trends to allow the department to anticipate necessary strategic or tactical adjustments. Ability to utilize insights to drive sales and make connections between departments (Finance, F&B) to ensure business goals are met. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Review business plans, identify gaps using market intelligence and ensure proactive measures to fill to capacity and meet targets
• Support Revenue Management Consolidated Centre (RMCC) with implementation of new packages online ensuring that the necessary content is updated and visible across all online platforms
• Responsible for managing the Luxury Consortia platforms and implementation of promotions across need dates and maintaining relationship with Luxury Hilton Worldwide Sales (HWS) team
• Managing the Global Distribution Systems (GDS) advertising campaigns, ensuring the timeliness of the launch and updating the content on a quarterly basis
• Tracking and monitoring the performance of all online-related tactical promotions and coming up with recommendations for improvements
• Preparation of Sales Incentive Plan (SIP) – Tracking, submission & processing quarterly payout. Recommend changes to the SIP where necessary
• Assist with forecasting and budgeting across all revenue streams - actively involved in meeting including catering pace, BFM, etc.
• Support the Delphi administrator to ensure Delphi standards are adhered to including Account Management, Bookings & Inquiries and maintaining quality standards
• Constantly looking for improvements in the efficiency and effectiveness of sales processes, subsequently implementing those changes with the support of the leadership team
• Dealing with questions from hotel ownership where required along with any additional ad-hoc tasks.

What are we looking for?

A Commercial Analyst in Hilton is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
• Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
• Excellent organizational and planning skills
• Experience in a similar role with a proven track record It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Knowledge of local market
• Knowledge of hospitality
• Passion for sales and for achieving targets and objectives
• Degree-level qualification in a relevant field would be advantageous

What benefits will I receive?

Your benefits will include holiday entitlement - as an employee you can become a member of ‘Go Hilton’ Programme which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton.

Job Description:

• Responsible for analyzing the requirements and documenting the test cases & scenarios.
• Extensive exposure to ETL testing with in writing SQL Queries
• Responsible for executing the test cases.
• Presenting Test evidence with business
• Need to work with Multi Geographic teams to support test execution.
• Responsible for executing the UAT testing concept for data migration.
• Establish and monitor measures related to testing, providing insights to the project and senior management.
• Reporting to different levels of Product owners and walkthrough the test analysis
• Coordinating between different lines of business for their requirements and sign offs.
• Identify and monitor program risks.

Required experience and skills:

• 2+ years’ experience in Banking domain with UAT experience covering all testing aspects of the SDLC incl. reporting.
• Experience working in Wealth management with agile mindset is a strong plus.
• Strong work experience on SQL
• Strong experience UAT End to end test activities.
• Experience with JIRA (XRAY is a strong plus)
• Strong domain knowledge on wealth management banking is strong plus.
• Knowledge of financial products is required. Work experience in the financial industry is a plus, in the Markets domain.
• Knowledge on data migration testing.

Required trainings completed and certificates/exams

• ISTQB
• Agile Scrum Master / Product Owner.

Softskills

• High sense of responsibility and assertiveness
• Open-minded personality with strong problem-solving perspective and skills
• Strong in stakeholder management and proficient in communication on different levels of management

Service Analyst

This role is with the IT Service Delivery Team, reporting to the Service Delivery Manager. This team is responsible for Service Operations – the structure and processes which ensure accountability, oversight and auditability throughout the team.

ServiceNow is the platform used by IT and the business for many of their processes/applications. This application is owned and developed by this team.

Main Duties and Responsibilities:

• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Competencies Required:

• Excellent interpersonal skills
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules
• Extremely organised, diligent and methodical individual
• Initiative, willingness to seek and achieve improvements to processes and technology
• Ability to work as part of a team
• Good time management/planning – manages personal workload effectively, sets realistic and achievable targets and delivers those targets
• Sound problem solving and investigative skills
• Desire to follow best practice and development standards as agreed within IT
• Enthusiastic and self-motivated
• Can demonstrate confidence when placed in new or unusual situations
• Commitment to the delivery and improvement of a first class support service
• Keen to learn new skills
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Our Aluminium team has an exciting role they are currently recruiting for. They are seeking a talented, and highly motivated Principal Analyst to work from our Singapore office to build our understanding of the Southeast Asian market and develop and support our growing relationships in the region. The Principal Analyst will also lead and contribute to our market reports and provide insightful analysis and price discovery across the aluminium primary and recycled metal products. Knowledge of other parts of the aluminium value chain would be a benefit for this role also.

The successful candidate will be able to build relationships across the industry, with the company’s commercial teams and build cross commodity synergies for the region. The successful individual will need to be fluent in English, with strong written and verbal skills, with excellent communication skills to build relationships. Having an analytical mind-set with the ability to get to grips quickly with the intricacies and complexities of the data that drive our business and strategy, will be key to the success of this role. The Principal Analyst will need to be comfortable and confident when speaking and presenting to market participants, and demonstrate diligence in workflow processes for price discovery, and capable of creating high quality, insightful industry analysis.

Reporting into the Head of the Aluminium Primary and Recycled teams within the Aluminium Group, this role demands a high level of commercial acumen with the ability to forge a strong network of contacts and understand and deliver client value. The successful candidate must be able to work effectively and collaboratively in an international team of market analysts and deliver to tight deadlines. This is a great opportunity for a Principal Analyst with experience to deliver exceptional external client engagement and will provide the opportunity to become an integral part of a dynamic, supportive, and truly international team.

Candidates should be degree educated (Undergraduate and Masters) – The undergraduate degree (first or 2:1), should be from a top British university, or equivalent level qualification from a leading university outside of the UK. Qualifications will ideally be in Economics or another numerate discipline. The role will also require a level of international travel, so candidates need to be comfortable with this. As a global Company we work across multiple time zones, so a degree of flexibility will be needed.

Key Responsibilities & Accountabilities

Client engagement and Product development

• Build contacts across the region to provide commercial opportunities and market insights
• Establish an informed and independent view of market trends and industry developments across the aluminium value chain
• Engage with the market to develop and maintain a comprehensive understanding of aluminium markets
• Help CRU's price discovery process by seeking to obtain prices of key aluminium products

Communication

• Create and communicate data driven analysis of market developments and issues that are compelling, logical, and cohesive to senior industry executives
• Communicate with sales to develop plans for commercial growth in the region

Minimum Required Qualifications

• A top degree (first or 2:1) from a top British university or equivalent level qualification from a leading university outside of the UK
• Further degree (Masters’ degree would be beneficial)

Knowledge & Experience

• Several years’ experience of the aluminium industry
• Strong background in business and/or economics
• Strong quantitative background and a creative thinker based on a robust approach to data/modelling
• Experience of managing or leading analysis within an organisation
• Exposure working across multi-locations with different cultures would be beneficial

Skills & Competencies

• Goal-oriented, with a high level of energy and enthusiasm; able to operate efficiently, effectively, and professionally within a fast paced, dynamic and results driven business environment
• An analytical mind-set and able to get to grips quickly with the intricacies and complexities of the economics and data that drive our business and strategy
• Approachable, with a positive and collaborative attitude and a genuine interest in developing the team to be the best in the industry – delivering value to our clients
• Lead by example in terms of work ethic and commitment to exceeding clients’ expectations
• Enthusiastic regarding delivering the highest quality support and research and analysis to clients.
• High level of corporate awareness, able to understand the wider business context and demonstrate a commitment to supporting cross-organisational activities
• A confident and strong speaker with exceptional interpersonal skills, able to communicate clearly (both verbally and in writing), and build and maintain trusted and collaborative relationships at all levels

Technical & Other Skills

• Excellent communication skills
• Excellent IT skills including the use of MS Office (Word, PowerPoint, Outlook)
• Fluent written and spoken English

Supervisory Responsibility

Product area management would be part of role

This Job Description sets out key responsibilities of the role and is not intended to be an exhaustive list of tasks and duties. The Company reserves the right in its sole discretion to vary the responsibilities from time to time depending on the needs of the business and without changing the general character of level of the position.

The role conducts equity research and fundamental stock selection analysis to provide investment recommendations to the portfolio management team (consisting of the Chief Investment Officer and General Manager, Investment) and internal clients, and to assist with the management of the equity portfolios. The role will be part of a team of generalist equity analysts covering global equities.

The role requires strong analytical and financial modelling skills, along with excellent written and verbal communication skills.

MAIN JOB RESPONSIBILITIES

• Responsible for the screening of stock ideas, idea generation, bottom-up fundamental analysis, and due diligence of companies in order to make investment recommendations in-line with the team’s investment processes.
• Ability to apply bottom-up fundamental approach to equity research.
• Carry out due diligence on companies including conducting interviews with company management, competitors, suppliers, and customers where possible.
• Prepare financial models and written investment recommendations incorporating financial analysis and qualitative due diligence.
• Communicating investment ideas to the portfolio management team.
• Conduct ongoing due diligence and monitoring of portfolio companies.
• Monitor sector, market and economic conditions and assess their impact on portfolios.
• Assisting the portfolio managers with the management of the equity portfolios.
• Provide investment advisory services to internal clients where required.

QUALIFICATION & SKILLS REQUIRED

• Bachelor degree in a related field.
• Additional professional certification, e.g. CFA preferred.
• A minimum of 7-10 years’ experience of fundamental equity research on the buy-side or sell-side.
• Experience in researching US stocks, especially stocks in the technology sector preferred.
• Strong financial modelling experience, backed by a strong understanding of valuation and accounting methodologies and principles.
• Strong knowledge of investing and financial markets, particularly in the equity asset class.
• Intellectual curiosity & honesty.
• Excellent written and verbal communication skills.
• Strong knowledge of Microsoft Excel and Bloomberg.
• Self-motivated and able to work independently.

Purpose of Job

Responsible for ensuring on-time delivery to customers and effective inventory management across WEO Corporation. Collaborates with production sites to align planning & purchasing functions through automation and interfaces, supporting the Manager in achieving departmental goals and objectives.

Job Duties

· Collaborate with Purchasing and Planning teams to automate processes and eliminate non-value-added activities.

· Manage Master Production Planning (MPS) and production/capacity/material planning to achieve key performance indices.

· Oversee customer request dates and past due orders to ensure on-time delivery and inventory turn targets are met.

· Implement monthly PSI projections and conduct risk assessments.

· Lead Phase-in/Phase-out projects and E&O activities.

· Maintain weekly and monthly reports on delivery and inventory performance.

· Perform additional tasks as assigned by the Manager.

Experience:

· 3-5 years in manufacturing environment.

· Experience in production planning & control, inventory management, and forecasting.

· Hands-on experience with ERP systems (e.g., Business Central or similar).

Qualifications

· Degree/Diploma in Supply Chain Management or equivalent.

Other Requirements:

• Strong execution skills in Microsoft Office, especially Excel & Power BI.

• Versatileand open to taking on other supply chain-related roles as needed.

• Good communication skills in both English & Mandarin to facilitate cross-collaboration with overseas teams or stakeholders.

• Strong attention to detail and highly meticulous in work.

Key Competencies Required for the Job: (Core & Behavioural)

Core Competencies:

• Analytical Skills: Ability to analyze and interpret data, providing actionable insights for decision-making.
• Project Management: Capable of managing and driving projects, ensuring continuous improvement and achieving key performance targets.
• ERP Systems Proficiency: Familiar with ERP systems (e.g., Business Central) to optimize supply chain operations.

Behavioural Competencies:

• Communication: Strong interpersonal and communication skills for cross-functional collaboration.
• Adaptability: Ability to adjust and perform well under changing circumstances, especially when managing multiple priorities.
• Problem-Solving: Proactive in identifying issues and finding innovative solutions.
• Team Player: Works effectively with others, showing a willingness to collaborate, learn, and contribute to team success.
• Pressure Handling: Assertive and self-motivated, able to work under pressure and meet deadlines.

Service Analyst

This role is with the IT Service Delivery Team, reporting to the Service Delivery Manager. This team is responsible for Service Operations – the structure and processes which ensure accountability, oversight and auditability throughout the team.

ServiceNow is the platform used by IT and the business for many of their processes/applications. This application is owned and developed by this team.

Main Duties and Responsibilities:

• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Competencies Required:

• Excellent interpersonal skills
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules
• Extremely organised, diligent and methodical individual
• Initiative, willingness to seek and achieve improvements to processes and technology
• Ability to work as part of a team
• Good time management/planning – manages personal workload effectively, sets realistic and achievable targets and delivers those targets
• Sound problem solving and investigative skills
• Desire to follow best practice and development standards as agreed within IT
• Enthusiastic and self-motivated
• Can demonstrate confidence when placed in new or unusual situations
• Commitment to the delivery and improvement of a first class support service
• Keen to learn new skills
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Job Summary:

We are seeking a skilled Business Analyst / Data Analyst with a strong background in working with multiple data sources and generating actionable insights. The ideal candidate should have expertise in data handling using Excel, with a preference for experience in the Infrastructure domain. The role requires analytical expertise, a proactive approach to problem-solving, and the ability to derive business insights that drive decision-making.

Key Responsibilities:

• Gather, analyze, and interpret data from various sources to generate insights and actionable recommendations.
• Develop, maintain, and automate reports using advanced Excel functions, pivot tables, and charts to track key performance indicators (KPIs).
• Collaborate with cross-functional teams to understand business needs, define requirements, and provide data-driven solutions.
• Identify trends, patterns, and areas for improvement by analyzing large datasets.
• Translate business requirements into clear, concise technical documentation.
• Ensure the accuracy, integrity, and consistency of data across systems and reports.
• Utilize visualization techniques to present data findings effectively to stakeholders.
• Act as a liaison between business units and technical teams, bridging communication gaps.

Preferred Qualifications:

• Proven experience in data analysis and business analysis, preferably in the Infrastructure sector.
• Advanced skills in Microsoft Excel, including formulas, macros, and data modeling.
• Strong problem-solving abilities and attention to detail.
• Excellent communication and presentation skills for conveying insights to both technical and non-technical audiences.
• Experience with other data visualization tools or programming languages (such as Python, Power BI, or Tableau) is a plus.
• Knowledge of data governance and data quality best practices is desirable.

Education:

• Bachelor’s degree in Business Administration, Data Science, Information Technology, or a related field.

• Data Analysis: Monitor and analyze social media metrics and performance across various platforms (e.g., Facebook, Twitter, Instagram, LinkedIn).
• Reporting: Create regular reports summarizing key performance indicators (KPIs) and trends, presenting findings to the marketing team and stakeholders.
• Content Strategy: Collaborate with the content team to optimize posts for engagement and reach based on data insights.
• Audience Insights: Research and analyze audience demographics, behaviors, and preferences to inform marketing strategies.
• Competitor Analysis: Monitor competitor social media activities and industry trends to identify opportunities and threats.
• Campaign Support: Assist in the development and execution of social media campaigns, tracking their effectiveness and making recommendations for improvement.
• Social Listening: Utilize social listening tools to gauge brand sentiment and monitor discussions

Job Description

• Takes care of scheduling, manages communications, secures resources and finds venues for meetings.
• Record minutes during meetings and take additional notes and send them to team members to ensure follow-up.
• Managing all the paperwork that the project requires.
• Creating and editing workflows.
• Sharing documents with stakeholders and internal teams
• Recording project progress performance metrics, budgets and expenditures.
• Documenting meeting minutes.
• Maintaining and updating a project calendar.
• Processing purchase orders and invoices.
• Track tasks and ensure their completion and inform team members if they are behind schedule or missing tasks.
• Ensure quality of documentations, test plan and presentation from Team.
• Raise the necessary Service Request or Change Request.
• Manage project repositories and knowledge.
• Facilitate regular updates to management e.g. Project Steering Committee meetings by creating a project dashboard which outlines project status, timeline, milestones, budget versus spent, risk/issue and quality metrics for management update and decision-making.

Requirements

• At least 2 years of experience in PMO or project-related accountabilities from IT background/ domains.
• A foundation understanding of network, cloud and system.
• Experience in managing relationships and stakeholders involved in the establishment and ongoing management of complex, large scale projects.
• Possess excellent interpersonal skills and collaboration skills to work across teams internally and externally.
• Be innovative and resourceful with strong interpersonal, organisational and senior management.
• Experience or certification in ITIL Service Management is an advantage.
• Experience in managing a project office with a portfolio of projects.

Morgan McKinley Pte Ltd

Syairah Banu

EA Licence No: 11C5502

EA Registration No. R21100522

We are looking for a talented and experienced Business Analyst for one of our investment banking clients to work on building business solution in banking domain. The resource should be well versed with market treasury products.

The candidate will be required to:

· Lead/manage large global projects for Market products involving cross functional and multi geographic teams as a Lead Business Analyst.

· Involve in requirement gathering, create functional requirement document, co-ordinate with development team, execute user acceptance testing and ensure quality delivery of software solution to business.

· Closely work with Trading desks, Product Control team, business managers, Market risk and Technology teams to understand and implement requirements as per project plan.

· Implement Global requirements for business, Participate actively with Development design and deliver the projects/solutions on time.

· Preparing BRD/FRD - in consultation with Business/Tech teams

· Collaborate and Partner closely with project managers/ programme managers, development leads, test leads and production support teams to ensure software solution is tested and implemented to highest quality.

· Partner with wider Technology group to leverage best practices across software development life cycle.

Required Skills

· Min. 8 years of experience in banking industry as Lead Business analyst/ Business analyst.

· Strong experience of building software solutions for banking applications (treasury is preferred) with focus on market products.

· Experience in treasury and market risk products are preferred

· Ability to comprehend customer business process and requirements and interprret into functional requirements across wide array of market treasury products and technologies.

· Experience of working with multiple system partners, Product Control teams, development and support teams.

· Excellent communication skills (verbal, written, and presentation of complex information and data) and confident in presenting to partner teams and senior stakeholders.

· Ability to draft Use Cases, Process Flows, and Activity Diagrams, specific to banking Architecture.

· Ability to independently track multiple issues, effectively manage time and competing priorities to drive results.

· Experienced in project management and agile methodologies.

About Sembcorp Industries

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition.

Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging its sector expertise and global track record.

For more information, please visit www.sembcorp.com.

PURPOSE AND SCOPE

The Data Analyst role is positioned to tap on the vast amounts of data available at Sembcorp Solar to better guide the organization in optimizing its operational and business processes. The role will reside within the Business Excellence Unit and will work on cross-functional projects.

KEY ROLES AND RESPONSIBILITIES

• Work with various departments within Sembcorp Solar to propose, develop and maintain automated data collection systems and pipelines across reporting lines.
• Provide stakeholders with accurate and relevant information through data-driven reports, visualizations, and presentations.
• Assist to identify and solve complex business problems by interpreting data trends and patterns.
• Develop statistical models and forecasts to support business planning.
• Continuously evaluate and refine existing data processes and methodologies to enhance data quality, integrity, and efficiency.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in a quantitative field such as Statistics, Mathematics, Computer Science, Engineering, Economics, or related fields.
• Demonstrable experience with data visualization tools like Tableau, Power BI, or matplotlib/seaborn in Python.
• Experience in data cleaning, transformation, and integration
• Experience working in cross-functional teams and collaborating with stakeholders from different departments.
• Proficiency in analyzing large datasets to extract meaningful insights.
• Knowledge of geospatial analysis and data-warehousing concepts can be advantageous.

SKILLS/COMPETENCIES & PREFERRED CHARACTERISTICS

• Understanding of statistical methods and concepts such as hypothesis testing, regression analysis, clustering, and classification techniques.
• Ability to use statistical methods and tools to interpret data and solve analytical problems.
• Ability to understand business requirements, translate them into analytical tasks, and provide actionable insights to stakeholders.
• Capability to identify problems and develop creative solutions using data-driven techniques.
• Effective communication of findings through reports, presentations, and visualizations to both technical and non-technical audiences.
• Thoroughness in data analysis and ensuring data quality and accuracy in findings and reports.
• Familiarity with specific industry trends and metrics relevant to the solar PV industry can be advantageous.

Fresh graduates are welcome to apply. Candidates will be expected to share about projects previously delivered.

At Sembcorp, our shared corporate behaviors underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

· Should have 4+ years’ experience in application support activity.

· ITIL certification.

· Good understanding of Capital Markets Domain and Exposure to Capital Market FO/BO systems

· Understanding of trade life cycle, financial products (Treasury, FX, Bonds, Credit, IRD…)

· Should be able to do

o SLA & KPI management, client communication & interaction

o Predictive analysis, consulting, escalation management

o Risk analysis and project execution

· Strong knowledge in XML, SQL, PL/SQL, MQ, CFT and Control-M.

· Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)

· Excellent communication and interpersonal skills.

· Strong analytical and troubleshooting skills.

· Autonomous, self-motivated and excellent team player.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

TASKS & RESPONSIBILITIES:

• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.

• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.

• Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.

• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.

• Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.

• Assist with training of new associates as necessary on revenue management tools.

• Assist in the implementation of hotel sales strategies in the reservation and inventory systems.

Skills Must have:

• Possess a degree in Computer Science/Information Technology or related fields.
• Ability to perform metadata activities (e.g. collection, quality control, etc.) throughout the metadata lifecycle.
• Ability to thoroughly review metadata, comprehend its implications, and recommend accurate metadata based on stakeholder-provided information and governance guidance.
• Experience in onboarding stakeholders in financial institutions into the data governance and compliance roadmaps of the organization.
• Strong problem-solving skills with the ability to identify, analyze, and resolve metadata challenges.

Skillset Good to have:

• Advanced proficiency in Excel e.g. pivot tables, advanced formulas, matching, filtering, and sorting, etc.
• Hands-on experience in data governance tools such as Precisely, Collibra, Informatica, etc.
• Experience in the financial services industry as part of a metadata team within a data governance organization.
• Knowledge of financial, investment processes, terminologies and organizational structures (e.g. public and private markets, risk and operations, etc.).
• Familiarity with various types of financial data (e.g. risk, transaction data, portfolio data, market data).

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Key Responsibilities:

1. Warehouse Operations: Oversee daily warehouse operations, ensuring efficient and effective storage, handling, and distribution of goods.

2. SAP System Management: Utilize SAP systems for inventory management, order processing, and tracking of warehouse activities.

3. Process Improvement: Identify and implement process improvements to enhance warehouse efficiency and reduce operational costs.

4. Safety Compliance: Ensure compliance with safety standards and regulations, maintaining a safe working environment for all employees.

5. Team Coordination: Coordinate with warehouse staff and other departments to ensure smooth operations and timely fulfillment of orders.

6. Inventory Control: Monitor inventory levels, conduct regular stock checks, and manage inventory discrepancies.

7. Reporting: Generate and analyse reports on warehouse performance, inventory levels, and other key metrics.

Job Requirements:

Experience: 3 to 5 years of warehouse working experience, with a strong background in using SAP systems.

Skills: Proficiency in warehouse management systems, strong analytical and problem-solving skills, excellent communication and coordination abilities.

Education: Diploma in logistics, supply chain management, or a related field is preferred.

Physical Requirements: Ability to perform physical tasks, including lifting and moving heavy items, as required.

Responsibilities

• Follow Business Analysis best practices and Engagement of Stakeholders across Front-to-Back functions.
• Is responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
• Manage the requirements and provide design options for the solutions available and guide the team.
• Evaluate of alternative IT solutions and provide appropriate recommendations.
• Provide domain expertise with the strong understanding of all cross border payments processing knowledge to help define a viable business solution, working with the key business sponsors in payment engine.
• Ensure that the services delivered conforms with, and contributes to the development of the business strategy.
• Assess the impacts on the project deadlines resulting from change requests, adhoc projects, or technology issues.
• Coordinate with various user groups and interface teams and getting them on board as interface services for various financial services.
• Manage stakeholders, risks, issues, quality, and project controls.

Qualifications

• At least 10+ years of hands-on experience in payment systems and good understanding of payments domain.
• Strong knowledge on Domestic payment systems (RTGS) and Cross-border payments (MT and MX – CBPR+)
• Good understanding of overall end-to-end cash management ecosystem
• Hands-on experience in Payment Engine Implementations - In house payment engine or vendor payment systems.
• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytical and detail oriented in approach with excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytical skills
• Capable to effectively interact with technical team
• Strives to deliver the solution in the most effective and timely manner
• Hold a Bachelor’s /Master’s degree from a reputable university, and whilst not essential, subjects including computer science, electronics are a plus.

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Job Description:

Assist in presales activities, such as:

• Prepare Non-Disclosure Agreements (NDA with ready templates)
• Drafting standard proposals
• Conduct product demonstrations and address queries on products
• Prepare quotations for review and approval

Assist in post-sales / operational activities, such as:

• Manage products and product partners
• Monitor billing cycles and prepare billings to clients
• Research, evaluate and recommend new products and services
• Plan and execute lead-generation activities / events

As core Tech Team member:

• Handle IT asset inventory, including tracking, updating, and maintaining records of IT equipment and software licenses.

Work independently or collaboratively with team on ad-hoc assignments, such as:

• Manage projects – communicate with clients, testing, debugging, and documentation
• Support process and workflow automation related projects
• Support other business pillars where requested

Requirements:

• A diploma or degree in IT, computer science, or related field.
• Basic knowledge of IT hardware, software, and network systems.
• Proficient in Microsoft Office.
• Proficient in scripting languages and data analytics is a plus.
• Knowledge in Microsoft Power Platform is a plus.
• Good communication and interpersonal skills.
• Ability to work independently and in a team.
• Attention to detail and problem-solving skills.
• Willingness to learn and adapt to new technologies and challenges.

Service Analyst

This role is with the IT Service Delivery Team, reporting to the Service Delivery Manager. This team is responsible for Service Operations – the structure and processes which ensure accountability, oversight and auditability throughout the team.

ServiceNow is the platform used by IT and the business for many of their processes/applications. This application is owned and developed by this team.

Main Duties and Responsibilities:

• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Competencies Required:

• Excellent interpersonal skills
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules
• Extremely organised, diligent and methodical individual
• Initiative, willingness to seek and achieve improvements to processes and technology
• Ability to work as part of a team
• Good time management/planning – manages personal workload effectively, sets realistic and achievable targets and delivers those targets
• Sound problem solving and investigative skills
• Desire to follow best practice and development standards as agreed within IT
• Enthusiastic and self-motivated
• Can demonstrate confidence when placed in new or unusual situations
• Commitment to the delivery and improvement of a first class support service
• Keen to learn new skills
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

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You can email your resume to us at [email protected]