• Collate and manage all the details regarding the application for the assigned business vertical information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
• Support user community on business queries and guidance on better usage of the system on daily BAU activities.
• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.
• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.
• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team
• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.
• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result.
• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

---------------------------

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Job Scope and Responsibilities

a. Analyse business needs, scope the problem and develop business case to address the problem

b. Document requirements, source and evaluate alternatives, and recommend solution

c. Design, write and maintain programmable code outlined in technical instructions and specifications and deliver working software applications

d. Improve software quality using XP practices such as code review and unit testing

e. Prepare architectural and other technical documents

f. Assist BA on user stories elaboration

g. Assist QA on test automation and bug fixes

h. Assist DevOps on build and release automation

i. Work with users to ensure smooth deployment and adoption of new solution

j. Assess business needs for service requests and the impact of enhancements to the system

k. Assess problem resolution approach and implement effective service recovery of ICT incidents and establish systems and processes to prevent recurrence of the same incident

l. Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Knowledge and Skills

a. Experience with version control systems such as Git

b. Experience in front end technologies such as Angular

c. Experience in backend technologies such as Java, Python, Node.js

d. Experience in low code application platforms will be preferred

e. Hands-on experience in at least 1 full project development life cycles

f. Working experience in Agile and UX development environment will be an added advantage

Team Summary

The AP interchange team develops strategies that enables Visa to set the financial rate of exchange, the interchange reimbursement fee (IRF), between different stakeholders in the payments ecosystem. It does so to support the growth of the digital payments’ ecosystem to the benefit of consumers, merchants and all ecosystem participants and society as a whole.

A highly strategic team, it works in close collaboration with all functions and markets in AP as well as globally to develop and evaluate appropriate interchange strategies that balances a range of variables, including but not limited to market contexts, competitive dynamics, regulation, innovation, and new payment use cases.

What an Analyst of Interchange does at Visa:

An Analyst within the interchange team supports strategic and complex projects in collaboration with a matrix of function and market stakeholders. The remit includes conducting data analysis and strategic evaluation based on both market and industry variables while supporting engagements with relevant market and function stakeholders in a way that supports the development of interchange rates strategies across the Asia Pacific Region. The role has a good mix of strategic, business, and technical knowledge providing flexibility and significant learning opportunities in the dynamic digital payments’ ecosystem.

In this role you are expected to:

• Become an interchange subject matter expert with a sound working knowledge of both Visa and industry context that enables development of strategic plans that drives innovation and growth across the digital ecosystem. Work and projects that you will be part of include but are not limited to:
  • Playing an integral part of Country Strategic Interchange Reviews that support the execution of market and function objectives and strategic priorities
  • End-to-end ownership of the development and execution of Strategic Merchant Rate proposals that grow acceptance while supporting innovation across the ecosystem
  • The development and maintenance of country interchange dashboards that enables strategic adjustments and insight into interchange and ecosystem trends across markets
  • Actively support and contribute to strategic reviews of net-new payment use cases and strategic response plans
  • Driving data analytics to support business insights to support functional stakeholder strategic requests, client requests, and to support the planning and development of new strategies to support the growth of Visa’s payments ecosystem
• Actively collaborate across a matrix of functions and markets to support the execution of strategic plans leveraging interchange
• Play an active role both technically and strategically in Country Interchange Reviews with market leadership teams
• Be accountable and responsible for own book of work as well as proactively and collaboratively support that of others
• Embrace change and actively pursue ways in which to enables cross-functional teams to achieve stated goals in new and innovative ways
• Act as a thought-partner and coach to all members of immediate team and other function and market teams

Why this is important to Visa

The digital payments ecosystem is more dynamic and complex than ever before. Visa's ability to strategically set interchange and balance stakeholder economics is key to growing acceptance, issuance and usage while driving innovation and catering to the needs and requirements of all involved stakeholders within the ecosystem.

Job Description & Requirements

Responsibilities:-

- Responsible for client’s accounting activities

- Able to handle full set of accounts – AP, AR, GL, GST/Taxation

- Verifies the completeness and accuracy of documentation

- Prepares schedules, reports, and financial statements

- Assist in yearly audit and annual closing submission for tax submission

- Maintain proper document filing and documentation

- Knowledge of SFRS

- Familiar with Taxation Computation

Requirements:-

- Min. 1 year full set Accounts experiences

- Degree/Diploma in Accounting and above

- Prefer accounting firm experience

- Must know the Compilation of Financial Statements & Taxation

- Familiar with accounting software (MYOB, Autocount, Quickbook, Xero)

- Able to speak English and Mandarin (to liaise with Mandarin speaking associates)

- Able to OT to meet dateline

- Able to handle multiple client’s company accounts

- Able to hold discussion on accounts with client

- Travel to client’s office when required

- Salary negotiable

Other details:-

- Working Area at Serangoon North Ave 4

- 5 days week

- Year end bonus

DUTIES AND RESPONSIBILITIES:

· Maintaining proper filing of documents

· Prepare relevant accounting paperwork, bank reconciliation statements and monthly accounts in a timely manner

· Willing to travel different locations in Singapore to perform accounting duties for clients

· Other ad-hoc duties as assigned by the management

Job Description:

• Experience in handling full set of accounts.
• Ensure month-end and yearly closing deadline are met.
• Responsible for preparation and closing of monthly and annual financial statements.
• Responsible for the full spectrum of Accounts payables and Accounts receivable.
• Prepare Quarterly GST Submissions
• Liaise with Commercial Department on projects invoicing & Work in progress.
• Assist in yearly audit, handle audit queries.
• Assist to verify staff claims for reimbursement.
• Prepare and analyse project budget and forecast reports.
• Liaise with external auditors and provide the required support to the auditors.
• Perform other duties as assigned.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• IT savvy and proficient in Microsoft Office.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• 5.5 day work.

Job Description:

• Experience in handling full set of accounts.
• Ensure month-end and yearly closing deadline are met and compliance to local rule and regulation.
• Responsible for preparation and closing of monthly and annual financial statements.
• Responsible for the full spectrum of Accounts payables and Accounts receivable.
• Prepare Quarterly GST Submissions on time.
• Liaise with Commercial Department on projects invoicing & Work in progress.
• Assist in yearly audit, handle audit queries.
• Assist to verify staff claims for reimbursement.
• Prepare and analyse project budget and forecast reports.
• Liaise with external auditors and provide the required support to the auditors.
• Perform any other duties as assigned.

Job Requirement:

• Hold a Bachelor degree in accountancy/ finance or equivalent.
• IT savvy and proficient in Microsoft Office.
• Good communication and interpersonal skills.
• 5.5 day work.

Join Our Team at Thatz International Pte Ltd

Are you ready to embrace the new opportunities in the ever-evolving landscape of technology? At Thatz International Pte Ltd, we are committed to identifying exceptional talents to drive the growth of our Next-Generation ICT Engagement and Consultancy (Thatz2.0) or Outsourcing business in the new norm. If you're passionate about leveraging technology to make a difference, we want to hear from you!

Data Analyst (Credit)

Work Location: Downtown Core, Singapore

Job Type: 1 year contract, subject to renewal

About the Role:

Data analyst will need to work with business to implement ML model enhancements, validations and implementations as required. To design and maintain a dynamic, user-friendly data visualization dashboard to support critical business decisions.

Primary Responsibilities:

· Developing a dashboard that enables stakeholders to assess model performance and make informed decisions, such as:

o Identifying if the current model's performance is deteriorating and requires retraining.

o Determining if any existing variables no longer align with business objectives and should be removed.

o Evaluating the potential inclusion of newly created variables in the model.

o Assessing if a retrained model outperforms the current model sufficiently for replacement.

· Enhancing existing model code to facilitate the easy addition or removal of variables.

· Assisting with the setup of an error-handling mechanism to provide end-users with informative error messages on the user interface.

· Any other ancillary tasks or works as and when requested and assigned by the Company.

Job Requirements:

· Diploma in Computer Science, Information Technology, or related field.

· Minimum of 3 years’ experience in data cleaning, wrangling, visualization, and analysis.

· Experience in:

o Developing codes in Python 3, VS Code

o MLOps, Git is desired

· Proficient with data visualization tools (e.g Power BI / Tableau)

· Familiar with:

o Various Machine Learning models

o Linux environment

· Requires an analytical mindset to interpret complex data and derive actionable insights.

· High attention to detail to maintain accuracy and reliability in data.

· Strong collaboration skills for partnering with business operations to ensure insights are accessible and effectively support decision-making.

· Able to communicate messages clearly and concisely.

· Ability to maintain high-quality performance and constantly deliver results in a timely manner.

How to Apply:

Ready to join Thatz?You can apply through our NextGig.Asia job portal, which is hosted by Thatz International. The job post can be easily found at https://nextgig.asia/Talents/JobSearch/External/?companyname=Thatz%20International%20Pte%20Ltd. Simply sign up and submit your application at https://nextgig.asia/ or send your resume to [email protected].

Shortlisted candidates will be contacted.

Equal Opportunity Employer:

We are committed to fair employment practices and consider all applications based on merit. We encourage diversity and do not discriminate based on race, religion, gender, or any other characteristic.

Data Protection:

Your privacy matters to us. By applying to this job advertisement, you consent to the collection, usage, and/or disclosure of your personal data in compliance with the Personal Data Protection Act.

Our Associate Recruitment Company:

Established in the Year 2000, Thatz Resources Pte Ltd(Agency License No. 04S4557) has been dedicated to matching top IT talent with our clients’ needs across all levels.

Stay Connected:

Follow us on Instagram, Facebook, LinkedIn, and Telegram to stay updated on our latest offerings and industry insights. Join our online community to explore endless possibilities with us!

Instagram: https://www.instagram.com/thatz_international

Telegram: https://t.me/EmployMebyThatz

Facebook: https://www.facebook.com/profile.php?id=100091735044533

LinkedIn: https://www.linkedin.com/in/thatz-recruiter-25234548

Stay Safe and Healthy!

Take care of yourself and those around you.

• Salary: $4K to $8.5K
• Industry: Banking
• Location: Central

RESPONSIBILITIES:

Ensuring all MIS/Financial reporting is in compliance with the Singapore/International Financial Reporting Standards and Singapore Income Tax Regulations

RESPONSIBILITIES:

Prepare the following reports to be reviewed by Team Head:

Daily/Monthly/Quarterly

• Daily Nostro Reconciliation
• Processing of vendor invoices and journal entries for the payment processing.
• Processing of staff claims and journal entries for the reimbursement processing.
• Preparer of Journal entries for bank charges and interest income on a regular basis.
• Manage SG branch’s funding for OPEX and payroll
• Upload of FX rate in FCC and Avaloq system.
• Preparer of the list of Head Office Reporting:

1. MB 2-Derivative Nominal Trading Volume
2. MB 3-1 Derivative Products Outstanding Report
3. MB 4-Securities Investment Evaluation Report
4. MB-16-Analysis of Customer Deposits
5. MB-18-CNY Business Statistics
6. AI397-Nostro Balances
7. QB-9-Financial Health Index
8. QB-10-Statistics of Securitized and Structured Products
9. QB-11-Breakdown of Call Loans to Banks
10. QB-13-Treasury Transaction Report
11. QB15-Information for BIS Ratio
12. QB-16-Details of Non-Performing Assets Written Off

• Preparation of daily End of Day Suspense reconciliation for the branch.
• Assist in ad-hoc requests from HO Accounting & HO FICON on Financial performance
• Daily follow-up on suspense account or unreconciled items reported timely to HO Accounting

REQUIREMENTS:

• Minimum 2 years of accounting experiences
• Knowledge and understanding of SAP and FCC Systems
• Knowledge and understanding of Singapore Income Tax regulations
• Knowledge and understanding of Regulatory, International Financial Reporting Standards and internal management reporting requirements
• PC skills, especially Microsoft Excel, Microsoft Access and PowerPoint
• Administrative (filing/archiving), interpersonal and communication skills
• Good communications skills (oral, written) in English and Mandarin as role required to liaise with Mandarin speaking stakeholders

EA License Number: 23C1935 | EA Personnel Number: R1551292

Looking for an immediate starter with a minimum of 2-3 years of full set accounting experience. Candidates with taxation experience will be highly advantageous.

Job Details:

• Contract: 1 year
• Location: West - Clementi
• Working Hours: Mondays to Fridays: 8.30 am to 5.30 pm (Wednesday : 8.30 am to 6.00 pm)

Job Description:

• In charge of the preparation of entities’ monthly, quarterly and annual financial statements in compliance with all regulatory requirements, including SFRS, Corporate tax, Charity and IPC specific reporting obligations
• Ensure accurate and timely delivery of monthly, quarterly and annual financial reports, including the analysis and commentary on major variances
• Provide monthly audit schedules and assist in internal and external audit queries
• In charge for preparation of entities corporate tax (ECI) and work closely with tax agent to file annual corporate tax returns
• Handle all tax queries and tax audit whenever required
• Assist with preparation of transfer pricing documentation
• Support and ensure compliance with all financial filling requirements, corporate tax filling requirement
• Involve in continuous process improvement for more effective and efficient operation
• Assist in new business initiatives and system implementation when required
• Able to work within tight deadlines

Qualifications and requirements:

• Degree in accounting or ACCA and/or its equivalent
• Minimum 2-3 years working experience with full set accounting and preferably with audit/tax background.
• Good working knowledge of SFRS and Singapore tax.
• Well-versed in MS Office, especially MS Excel, Powerpoint, Word and Outlook
• A self-starter who can plan, organize and take initiative to meet job objectives and deadlines independently
• Can-do attitude, good team player, driven and passionate.

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/8839

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

Associate

• Working Hours: 5 Days [9am - 6pm]
• Salary: $2,800 - $3,500
• Location: Queenstown

Requirements:

• Preferably 1 year of working experience in accounting, audit, corporate or individual insolvency and/or restructuring space.
• Possess a Diploma or Degree in Accountancy and/or ACCA // Business Administration or equivalent

Jobs Scope:

• Preparation of documents for conflict checks.
• Liaising with clients on the documents required.
• Performing an analysis on the historical and current financial performance of the clients.
• Performing a review of historical transactions.
• Investigating the cause of the insolvency.
• Assisting in the preparation of cash flow projections and assessing the validity of the assumptions adopted, taking into account the liquidity constraints / requirements of the client.
• Liaising with government bodies such as CPFB, IRAS, MOM and CPFB.
• Liaising with various stakeholders in the administration of various forms of corporate insolvency and restructuring engagements (such as judicial management, liquidation and receivers and managers) including dealing with creditors’ queries, recovering and realizing assets and fulfilling the statutory obligations of the administrators.
• Familiarising themselves with the prevailing insolvency laws.
• Assisting the Directors and Managers on the administrative aspect of the engagements such as time reporting, preparation of the Bill of Cost, documentation tracking etc.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

About the Role

This hybrid role will report to the Head of IT and Strategy. The IT Department is key enable for the Company to perform our time sensitive work, as well as the powerhouse behind all digitalisation projects. As a hybrid role, the successful candidate will not only be the key person to ensure robust IT and Systems infrastructure for the Company, but also have the opportunity to be a part of the Company’s stride into IT software and ERP solutions.

Key Responsibilities

Responsible for Company’s computer hardware, software, collaborative tools, systems, networks, printers requirements. This includes installation, monitoring and maintenance the systems and networks.

Responding to service issues and requests in a timely manner for all the Company’s offices geographically, including technical support.

Setting up of new user accounts, as well as maintaining existing user accounts.

Assist IT team with ERP projects, such as enhancement, debugging, UAT or maintenance.

Liaise with Developers on new SaaS and web application projects.

Assist IT head to manage and deliver project milestones and deliverables.

Requirements

Minimum Diploma in Information Technology, Computer Science or equivalent

Minimum 2 years of experience in relevant role

Experience in troubleshooting operating systems and cloud-based solutions

Knowledge in Microsoft Office 365 administration

Knowledge in other IT infrastructure components like server, Windows Server, etc

Previous experience in IT application implementation projects is an advantage

Coding proficiency in Python, SQL, or similar is an advantage

Maritime domain knowledge is an advantage

Able to work independently but within a cohesive team

Please submit your resume to us or by clicking on "Apply Now" button below.

Please remember to include your:-

1) Expected salary

2) Notice period

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Senior Business Analyst (Payments) - 1 year Renewable Contract

1. Business Analysis

• Engage business and operations stakeholders for functional requirements, analysis and documentation (URD, RTM, Test Scenarios, etc.)
• Review, validate, prioritize and plan stakeholder enhancements and requirements
• Provide viable and innovative solutions to improve operational efficiency, standardization, user experience and deliver business initiatives
• Engage and communicate with stakeholders (Heads of Department, Head Office, Regional, internal IT teams, Business & Process Owners and vendors)
• Review and signoff artefacts and solutions provided by technical teams and vendors
• Provide SIT, UAT, regression testing and rehearsal testing support
• Conduct user training and workshops
• Ensure successful implementation of solution

2. Project Management Support

• Support project feasibility study
• Define work breakdown structure and tasks for Requirements Definition, User Acceptance Test, and Migration Phase
• Support Change Management and control scope creep
• Support Risk & Issue Management
• Support project execution and solution delivery within budget, and schedule.
• Support Stakeholder Management

3. BAU Management

• Provide timely support to users during incidents, change requests, enquires, and BCP exercise

Job Requirements

• Bachelor’s degree in Management Information System, Computer Science or Applied Science with min. 8 years of related work experience
• Min. 5 years of business analysis experience in a bank of financial institution.
• Experience with Payments / Remittance systems, SWIFT ISO20022 CBPR+, SWIFT MT Standards, Clearing schemes (ACH, RTGS, RT) across Asia Pacific region
• Good understanding and appreciation of Payment Operational workflows, Business operating model and operational compliance & risk management
• Knowledge in Cash Management Products, Channels, Core Banking / Accounting, AML Screening and FX/Treasury
• A proactive team player who is result driven
• Possess strong stakeholder management skill
• Excellent communication, presentation and interpersonal skills
• Project Management certification is a plus
• Hands-on experience in database querying and scripting
• Familiar with Java and web-based applications, and understanding of robust application design principles
• Good understanding of system interface protocols
• Good understanding of infrastructure and system resiliency

We are looking for an Assistant Engineer to be an essential member of a 24/7 Service Desk to ensure high availability of our customer’s enterprise IT services and to restore normal IT service to affected users as quickly as possible.

Responsibilities:

• Monitor enterprise IT networks and server systems
• Act as a single point of contact to customers/users, resolver groups, third party service providers and other departments
• Respond to hotline calls and e-mails within agreed timescales
• Take ownership of incidents/service requests reported by users, track the incidents/service requests, to ensure closure within agreed timescales
• Maintain documentation and comprehensive records of issues and problems

Requirements

• Diploma in Electronics Engineering, Information Technology, Computer Science, Computer Engineering or equivalent
• 1 to 2 years of working experience.
• Strong teamwork and communication skills
• Excellent customer service skills
• Prior experience in Network Operations Centre (NOC) environment preferred but not required

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organizational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Roles & Responsibilities:

The role of a business analyst is to act as a crucial bridge between the business and the development teams, facilitating effective communication and collaboration between these two essential components of a project. This liaison is pivotal in ensuring that the business goals, requirements, and objectives are clearly understood and translated into actionable plans for development, ultimately leading to the successful execution of projects and the achievement of organizational objectives.

Job Description:

• Create detailed business analysis, outlining problems, opportunities and solutions
• Manage, track and raise project issues and exceptions where required for approval
• Involve in the requirement study and gathering, creating mockups, creating test cases and testing, and driving a smooth deployment and adoption and support the ongoing operations of the project
• Assist to understanding and troubleshooting technical issues when needed
• Learn to undertake root cause analysis for problems in order to implement preventive and corrective measures to meet business and performance needs
• Use of Excel, Access, and SQL to perform collection, analysis and profiling of large volumes of data
• Write and document requirements and functional specifications
• Observe industry trends and recommend new features or solutions to the product development team
• Assist in any other duties as required by the manager or supervisor

COT Products

• Lead outreach and qualifications
• Follow-up communications
• Database management

Job Specifications:

• Currently pursuing a Diploma or Degree in Business, Information System/technology, computer science, or equivalent
• Prior knowledge and experience in Business Analytics
• Proficient with Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Basic SQL knowledge
• Effective oral and written management communication skills
• Good analytical skills
• Adaptable and flexible
• Clear communicators, smooth facilitators, and precise analysts
• A team player with good communication skills
• Self-motivated person who thrives in a fast-paced environment
• Must be able to commit for at least 4 months (Full Time)

Benefits:

• An internship that is more than 3 months old will be entitled to 1 AL from the 4th month onwards.

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

About the company
Our client is a renowned global reinsurance company, seeking a risk & compliance professional to join the team, reporting directly to the Head of Risk & Compliance.

About the job
You will be responsible for ensuring compliance with regulatory guidelines, providing advisory support, conducting compliance monitoring, and completing risk assessments. You will be responsible for conducting due diligence, AML, and sanction screenings ensuring alignment with MAS requirements, drafting and conducting compliance training, and reviewing internal policies. The role also involves identifying and enhancing internal controls, and managing ad-hoc projects.

Skills and experience required
At least 3-5 years of risk & compliance experience ideally in the re/insurance industry. In order to succeed, you should be analytical, possess strong business acumen, with strong regulatory knowledge. You should possess excellent communication and stakeholder management skills.

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

Job Description

Domain

• Retail Consumer banking operations & contact centre
• Retail product knowledge e.g. CASA, Loans (Secured/Unsecured), Wealth & Investment.
• Knowledge of Best Practices & Service Excellence in Technology & Operation Management.

Pre-Project Capability Assessment & Transformation Planning

• Perform “As-Is” Capability Assessment, Analyse, Define and document the “To-Be” operational capabilities in line with the strategic direction
• Identify and document the opportunity for Digital Servicing, Productivity improvements using Lean principles/straight through processing and Data Driven Actionable Insights

Requirements Analysis & Elicitation

• Collaborate with BU Specialists to elicit and review business requirements
• Analyse and document the "to be" business and operations processes based on the agreed requirements and / or function points, perform impact assessment
• Responsible to analyse and define detailed functional and non-functional requirements based on business requirements
• Identify value based & outcome driven requirements and manage risks through prioritization
• Write business functional release notes and contribute to deployment plan

Team Collaboration

• Transition functional and non-functional requirements to System Analysts, and ensure a clear and complete understanding of the requirements
• Work with Test Manager to translate business requirements into test scenarios
• Facilitate / provide "Train the Trainer" on application enhancements
• Maintain up to date knowledge base related to application features and processes (subject matter expertise)

Testing & Scope Management

• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
• Perform impact assessment and estimation for Project Change Request.

Technical Skills & Experience

• Strong business domain knowledge in retail banking
• Bachelor’s degree in engineering/ business/ finance or equivalent
• Minimum 10 years of relevant banking and/or consulting experience
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and project management fundamentals
• Strategic forward-thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Having experience in Digital Servicing Transformation, Customer Journey Mapping, Value Stream Mapping, working knowledge of Lean/Agile principles/practices and getting actionable insights using data will be a plus.

EA Number: 11C4879

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organizational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Roles & Responsibilities:

The role of a business analyst is to act as a crucial bridge between the business and the development teams, facilitating effective communication and collaboration between these two essential components of a project. This liaison is pivotal in ensuring that the business goals, requirements, and objectives are clearly understood and translated into actionable plans for development, ultimately leading to the successful execution of projects and the achievement of organizational objectives.

Job Description:

• Create detailed business analysis, outlining problems, opportunities and solutions
• Manage, track and raise project issues and exceptions where required for approval
• Involve in the requirement study and gathering, creating mockups, creating test cases and testing, and driving a smooth deployment and adoption
• and support the ongoing operations of the project
• Understanding and troubleshooting technical issues when needed
• Learn to undertake root cause analysis for problems in order to implement preventive and corrective
• measures to meet business and performance needs
• Use of Excel, Access, and SQL to perform collection, analysis and profiling of large volumes of data
• Write and document requirements and functional specifications
• Observe industry trends and recommend new features or solutions to the product development team

Job Specifications:

• Currently pursuing a Diploma or Degree in Business, Information System/technology, computer science, or equivalent
• Prior knowledge and experience in Business Analytics
• Proficient with Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Basic SQL knowledge
• Effective oral and written management communication skills
• Good analytical skills
• Adaptable and flexible
• Clear communicators, smooth facilitators, and precise analysts
• A team player with good communication skills
• Self-motivated person who thrives in a fast-paced environment
• Must be able to commit for at least 4 months (Full Time)

Benefits:

• An internship that is more than 3 months old will be entitled to 1 AL from the 4th month onwards.

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

Our client, a top-tier logistics and freight solutions provider, is looking for a Regional Tender Analyst to oversee and streamline tenders across the Asia-Pacific region. You’ll report directly to the Manager – Regional Tender Management, APAC, and play a critical role in managing tender submissions and pricing strategies.

Core Duties:

• Handle the end-to-end tender process (RFQ/RFP) for key clients in the Asia-Pacific region.
• Specialize in RFQs with an Intra-Asia focus, including analyzing, coordinating, and pricing tailored solutions.
• Collaborate with regional tender teams to align with internal protocols.
• Liaise with stakeholders to establish pricing strategies and secure approvals.
• Maintain tender data, reports, and key metrics in monitoring systems.
• Provide expert advice to Asia-Pacific pricing and tender teams.

Skills & Expertise Required:

• Bachelor’s degree in business or related field with 3+ years of experience in sea or air freight tenders, ideally within freight forwarding.
• Comprehensive knowledge of logistics, carriers, and trade routes.
• Skilled in project/time management, written communication, and data analysis.
• Advanced proficiency in Microsoft Office, particularly Excel, with strong numerical accuracy.

If you’re ready to make your mark in tender management, apply today!

The AML-KYC Analyst role is responsible to support a MNC bank with the following responsiblities.

Candidate must have the following skills:

• KYC
• AML
• Banking

Key Responsibilities:

• Review KYC information & documents of clients in accordance to the Bank’s AML/KYC standards.
• Conduct research in public domains and the bank’s data sources to validate the client profiles.
• Advice banker team on the required client KYC profile updates as per review and research done.
• Work with banker team to complete Periodic Review with final quality check on the profile updates, documentation and exception handling.
• Coordinate and liaise across businesses and compliance units for timely completion of Periodic Review.
• Ad-hoc projects.

Desirable :

• Understand KYC requirements for various client types
• 1-2 years’ experience in KYC related roles
• Able to manage time and complete tasks under a tight deadline
• Communicate well and multitask
• Willing to learn and hard working
• Work under pressure (i.e. work closely with marketing team, AML….etc)
• No concern working in Changi Business Park

The work location will be in the Changi Business Park.

Key Accountabilities And Job Functions:
Sanction Screening
1. Perform day-to-day operational activities in relation to Sanctions Screening over voluminous payment transaction processing for inward & outward remittances.
2. Attend to adhoc issues / escalate where applicable
3. Ensure adherence compliance to SOPs, agreed service levels for turnaround/cutoff time, and all relevant policies, standards and guidelines.

Job Duties & responsibilities
1. Support daily business operations for Sanction Screening.
2. Liaising with internal stakeholders with regards to alerts; seeking for additional information; escalating to internal compliance team where applicable
3. Performing daily reconciliation and daily report.

The position required to work shift hour.
Shift work model:
1) 7:00 am to 5:00 pm
2) 12:45 pm to 930 pm

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Technical Operations Data Analyst

• 12 months contract
• Hybrid work location
• Work location: CBD

The Opportunity

• Review operational issues and determine if a technology (product) solution is required or a process correction needs to be made. Identify opportunities to improve business practices and drive internal process improvements.
• Track and report on operational performance for the global team and conduct data analysis regularly to identify trends and areas of improvements.
• Run daily standup meetings and monitor and manage daily customer support tickets for prioritization and triage.
• Assist in creating Business Review content for leadership meetings.
• Ensure the team adheres to established processes and protocols while staying informed about any updates or changes. Proactively highlight any deviations that affect our quality of support both internally and with vendors.
• Identify and address any roadblocks or issues that may impact operations
• Update status page for product issues when needed
• Support daily hand-over activities between different regions
• Coordinate with the team and prepare regional monthly meeting content
• Coordinate customer notifications on expiring API product version
• Document learnings and share operational insights to cross-functional teams

Your Background

• 2-4 years of experience providing operations support in a technical environment with strong understanding of Operational Metrics and Key Performance Indicators to measure success of a team.
• Demonstrated creative problem-solving approach and experience in using data visualization technologies to help drive business insights.
• Experience in building advanced SQL queries and dashboards to find operational trends and root cause by dice and slicing data.
• Customer-oriented mindset with demonstrated understanding and empathy
  High attention to detail, with an ability to execute standard workflows while also adapting appropriately to business and process changes when necessary
• Demonstrated ability to multitask and prioritize in a fast-paced environment
• Collaborative team player with "get it done” attitude
• Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team.
• Excellent verbal and written communication skills and demonstrate attention to detail

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at [email protected] for more information.

To enhance the supply chain financing solutions team with Business Analyst to work on projects and application support of Connexis Supply Chain (Front Office & Back Office Application) global releases.
To work with Product Managers and Operation users from all the regions (APAC/EMEA/AMERICAS) on the requirements gathering, impact analysis and functional specifications for the enhancements and issues reported in production. CSC Business Analyst is also responsible to define the test scope of SIT, UAT, and NRT and validating test outcomes with the users and testers.


Responsibilities:

Direct Responsibilities

• To ensure the business/operational objectives of the new business requirements are well defined

• Performing systematic business analysis

• Validating business requirements to align with business/operations needs as well as IT architecture and security standards.

• Designing functional solutions & user workflows and documenting Functional Specifications.

• To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.

• To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.

• To validate SIT test results produced by testing team to signoff.

• To assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by development team.

• Documenting/reviewing user manuals and release notes as required

• Assist in providing tactical/strategic solutions for new client requirements

• Assist in the conversion/migration exercise where necessary

• For production defects, perform functional analysis and propose solutions.

• Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed.



Contributing Responsibilities

• To participate in technical design reviews and contribute to improve overall solution offered.



Technical & Behavioral Competencies

Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.

• Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.

• Good team player with great commitment and attitude.

• Good communication and coordination skill among multiple teams that are cross cultural and cross country.

• Ability to work independently.

• Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.

• Hands on database SQL knowledge.

• Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.

• IT Design and development exposure is a definite plus.

• Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.

Specific Qualifications

• Graduate degree in IT/Computer Science or equivalent
• 10-12 years of total experience with last 4-5 years as IT Business Analyst, preferably in the domain of Trade Financing and supply chain Financing/accounts payable/accounts receivable.
• Knowledge in Agile and Waterfall SDLC mix project delivery environment with large number of stakeholders and users involved.

To ensure the business/operational objectives of the new business requirements are well defined
Performing systematic business analysis
Validating business requirements to align with business/operations needs as well as IT architecture and security standards.
Designing functional solutions & user workflows and documenting Functional Specifications.
To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.
To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.
To validate SIT test results produced by testing team to signoff.

Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.
Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.
Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.
Hands on database SQL knowledge.
Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.
IT Design and development exposure is a definite plus.
Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.