Purpose of the role

Responsible for supporting the department with various credit administration activities including registering of the credit limits into the Bank’s Host System, performing credit limit control and due date control. Follow-up with Marketing Relationship Officers/Managers on credit limit breach, credit review overdue and etc. Preparing control reports to Front office, Management and Head Office.

Job Responsibilities:

• Work in partnership with Credit Control Departments and Relationship Managers to ensure the credit reviews and rating reviews are reviewed and approved in a timely manner
• Follow up closely with RMs on credit registrations and also monitoring the rectification of any limit breach or overdue cases
• Conduct timely registration of credit and market risk limit into the Host System.
• Assist in the preparation of timely due date control reports on credit reviews and borrower rating reviews.
• Daily monitoring of customer’s credit limit breaches and overdue credit and follow-up with RMs closely.
• Preparation of daily and monthly control reports to Front office, Management and Head Office

Job Requirements:

• Degree qualified
• No minimum experience required
• Strong PC skills (MS Word, Excel, PowerPoint)
• Good Team player
• Careful and meticulous
• Good problem-solving skills

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10068128

Responsibilities:

· Functional Business Analyst for Corporate Internet Banking

· Responsible to identify, analyse and documentation of User Stories / User Journeys based on the business requirements document

· Analyze and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation

· Monitor and manage risks /issues related to requirements and scope-creep

· Team Collaboration

· Participate in transitioning the requirements to the designers, and ensure a clear and complete understanding of the requirements.

· Assist in translating business requirements into test scenarios.

· Facilitate / provide “Train-the-Trainer” on application enhancements

· Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)

· Testing & Scope Management

· Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

· Perform impact assessment and estimation for Project Change Request

· Good knowledge in financial services policies, procedures, products and industry practices.

· Strong negotiation skills

· Good team player with excellent interpersonal and communication skills

· Strong working knowledge of relevant applications and development life cycles

Requirements:

Mandatory is:

• Experience in Business Analysis. 5-10 years
• Experience in Digital Channels and in transaction banking. 5 years+
• Understanding of Technology but no need to have coding experience
• Capturing , analyzing and eliciting business Requirements: Elaborating JIRA stories
• Agile product development experience

Nice to have is:

• Detailed Knowledge in how Payments work in Singapore vs Malaysia vs Hong Kong (regulatory too)
• Knowledge of features offered by Singapore's Corporate Banking Sector
• Knowledge of Technology trends eg. how does a digital bank approach digital channels
• API /SWIFT experience

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements
• Not an order taker, able to push back complex build needs and offer alternate solutions
• A great team player. Collaborate and communicate well with the other BAs
• Strong analytical and problem solving skills
• Strong presentation and meeting skills
• Proactive and has initiative to thrive in a fast paced environment to deliver and meet deadlines
• Highly resourceful and self-motivated

Key Domain/ Technical Skills:

· Corporate Banking

· Business Analysis

· Agile methodologies & UST writing

Your new company

This is a banking firm with a strong presence and branding.

Your new role

• Responsible for compiling and reviewing documentation prior to Leasing deals being funded
• Responsible for compiling documentation and reviewing transactions to ensure compliance with business approvals, in line with our business procedures.
• Work on documentation; interface with legal counsel and business line partners.
• Maintain responsibility for accuracy of documentation.
• Position will work with Credit, Legal, Finance and Marketing personnel within the region to understand requirements and ensure transactions and processes meet required policy standards.
• Responsible for monthly reporting functions and assist in Audits.

What you'll need to succeed

• 2-4 years experience in the banking or leasing industry with significant operational and documentation experience.
• Knowledge of leasing business is preferred.
• Working knowledge of common forms of lease documentation, software license agreements and other typical forms of customer finance documentation
• Familiarity with operational and administrative processes such as customer invoicing, cash application, collections, end of lease management.
• Excel skills are mandatory
• English / Mandarin skills - Fluent spoken and written (to work with China counterparts)

What you'll get in return

This is an excellent opportunity to be part of a banking organisation. You will be part of a collaborative working environment and you will gain exposure to the environment.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

We are seeking a skilled Product Owner/Business Analyst to advance digital transformation projects for Singaporean government agencies!

• Join a team that utilizes technology to contribute to significant government projects, enhancing the daily lives of Singaporeans.
• Supportive working environment that fosters continuous learning and growth.
• Attractive salary package and comprehensive benefits provided.

Responsibilities:

• Elicit and manage the stakeholder’s business requirements and translate them into detailed requirements documents, including user stories, use cases, and functional specifications.
• Work with technical teams to design solutions that meet business needs while considering system limitations and technical constraints.
• Work closely with UX designers to plan and organize research activities such as product conceptualization workshops and Usability Testing.
• Work with Quality Engineer and business users to plan for UAT, coordinate and monitor progress and acceptance of UAT, and manage defects as needed.
• Organize the product backlog by extensively gathering and analyzing information with stakeholders and participating in crafting Functional/Design specifications.
• Understand the IT management, quality management policy and security guidelines to ensure the development processes and system are designed to comply with these policies.
• Serve as a liaison between business and technical teams, ensuring clear and effective communication throughout the project.
• Proactively identify opportunities for process improvement and recommend solutions to enhance efficiency and effectiveness.

Job Requirements:

• Singaporean only.
• Bachelor’s degree in information technology, or related fields.
• Prior experience of at least 4 years in IT business analysis/developer, designing application solutions, and testing, or related.
• Prior experience in programming (Java, Python, VB.NET, C#, JavaScript, etc.) is advantageous.
• Experience with low code platform, data analytics, cloud, design thinking and service design will be an added advantage.
• Prior experience in full SDLC / PDLC using Agile methodologies (Related certification will be an added advantage).

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

• Work closely with business stakeholders and functional teams to collect business requirements for SAP ERP system enhancements and customizations.
• Run configuration settings and maintenance on the FICO modules.
• Create and maintain functional and technical documentation, including program specifications, test plans, and user guides.
• Identify opportunities to enhance existing SAP processes, recommending and implementing improvements that add to operational efficiency and effectiveness.

Requirements:

• Diploma in Computer Science or equivalent
• At least 3 years of supporting SAP FICO modules experience.
• SAP certificates and experience with SAP S/4HANA is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Main tasks

• Maintain timely deliverable and accuracy of all critical business reporting and dashboards.
• Collaborate with the different business departments to understand analytical needs and translate them into data requirements with clearly defined data metrics and definitions.
• Coordinate and work with analytics team to optimize the data flow and automate various data sources.
• Day-to-day interaction with dashboard, CRM, and other database on data investigation to track performance of specific business needs.
• Create value for RMS APAC by translating all the data insights to help in making informed marketing, sales, and business strategies.
• Work with local and global analytics teams to drive digital transformation training, and adoption of solutions.
• Work closely with management to prioritize and do insights generation using data mining and other data manipulation skills.
• Lead ad hoc projects to optimize processes and/or improve the quality of the database.

Skills and Qualification

• Bachelor’s degree or higher in Data Science, Business Analytics, Statistics, Computer Science, Mathematics, or Information Management.
• 2 years relevant working experience
• Strong analytical skills, capable of using data analytics to drive business insights and execution
• Experience in solving the business problems by analytical method (modelling, visualization, graph analysis)
• Experience with data visualization tools (Power BI, Tableau, or similar BI reporting platform)
• Knowledge of Salesforce, CRM, Python would be advantageous

How to Apply:

To apply for this position, please submit your resume to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Location: Redhill/ Queenstown

Job Responsibilities

• Consistently analyse relevant Aftersales Market data along given parameters, e.g. age distribution, car models, customer retention customer segment, components and parts
• Based on Market Analysis and in coordination with Brand Principal, initiate and conduct programs, campaigns and promotions to improve retention, throughput, parts sales/throughput, labour sales/throughput and revenue.
• Regularly monitor and market intelligence on pricing for parts, labour and accessories to meet revenue- and profit targets.
• To assist the Aftersales Development team in strategic sourcing for Aftersales through the development of sourcing strategy, management of tender projects, supplier development, contract management and negotiation etc. to generate cost savings and maximize profit
• Other ad hoc duties assigned

Job Requirements

• Degree in Data Analytic for related fields with at least 2 years of working experience
• Knowledge of the automotive market preferred
• Knowledge of Tableau and Power BI is required

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Venture, a public listed company in SGX, is a leading global provider of technology services, products and solutions with established capabilities spanning marketing research, design, research and development. Over the years, Venture has built know-how and intellectual property with expertise in several technology domains. These include life science & genomics, molecular diagnostics, medical devices and equipment, healthcare and wellness technology, lifestyle consumer technology, health improvement products, instrumentation, test and measurement technology, networking and communications, fintech, as well as computing, printing and imaging technology.

Headquartered in Singapore, the Group comprises over 30 companies with global clusters in Southeast Asia, Northeast Asia, America and Europe, and employs over 12,000 people globally.

At Venture, our people are our most valuable asset. We are committed to unifying culture, encouraging innovation, and harnessing the collective strengths and synergies of our human capital to deliver compelling differentiation, advancing Venture’s position as a leading global provider of technology solutions, products and services.

We’re looking to add a Senior Systems Analyst , IT (SAP ABAP) in Singapore. The position will be based in our corporate office in AMK.

As a Senior Systems Analyst , IT (SAP ABAP) , you will :

To provide IT professional service to Venture group companies and Support day-to-day system operations. Responsible for ABAP design and implementation, support and collaboration with functional resources for Venture ECC platform.

• Responsible & provide leadership in SAP Technical development, bug fixing, issue identification and providing technical solutions & deliverable timely
• Deliver all IT Projects & enhancement on time
• Ensure High Standard of Quality Assurance
• Manage SAP daily support ticket and ensure to close issues within Service Level standard
• Provide accurate timelines for specific tasks assigned
• Work independently with minimal supervision
• Proactively propose system & process improvement.
• Regular reporting to IT Manager and work closely other IT pillar.

What skills and experiences are we looking for?

• Degree in Computer Science, Information Systems, Engineering, or equivalent
• Minimum 7 years of relevant of SAP consulting or SAP manufacturing industry experience.
• Analytical, meticulous and have good sense in business process & troubleshooting
• Prior experience in SAP ECC is mandatory.
• Strong knowledge and working experience in SAP ABAP reports using ALV, dialog programming, BDC, Layout sets, LSMW, Data dictionary, sapscript and smartforms is a must.
• Experience in User Exits, Enhancement points, BADIs and BAPI is a must.
• Experience in EDI / ALE and work flow and any middleware and B2B applications is a must.
• S/4 HANA experience is advantageous.
• Professional SAP Certification will be an advantage.
• SAP ABAP ECC experienced is a must and manufacturing SCM exposure is an advantage.

If you embody the spirit of excellence, passion for discovery, innovation and enterprise, and the desire to make a difference in the world of technology and electronics, come join the Venture team!

Be Part of the Global Venture Family.

Disclaimer:

By submitting your application to Venture Corporation Limited and its group of companies, you acknowledge and agree that any personal data you provide will be processed for the purpose of evaluating your application for employment.

If you are not selected for this position, we may retain your personal data to consider you for future employment opportunities unless you inform us otherwise. Should you wish to withdraw your consent or request access to or correction of your personal data, please contact our Personal Data Protection officer by email: [email protected]

For more details, please refer to our privacy policy at Personal Data Protection Policy of Venture Corporation Limited.

Responsibilities:

• Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment
• Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.
• Coordinate and collaborate with internal teams to facilitate timely incident resolution and request fulfillment.
• Invoke and manage crisis and security management processes.
• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
• Document all actions in accordance with standard company policies and procedures.
• Act as the senior on shift and ensure proper shift handovers.

Requirements:

• Diploma or Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• 3 years proven experience in managing all aspects of Major Incident.
• At least 4 years of experience in telecommunications within a large-scale business environment.
• At least 4 years of experience in a customer support role, preferably in a technical support or service desk environment.
• Experience with developing training programs and delivering training.
• ITIL V4 Foundation certificate and experience working with ServiceNow.
• Agile, Six Sigma or related certifications
• Having experience in the aviation sector is beneficial.

Additional info:

• Under 12 months contract, renewable
• Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage. Timing between 8am to 8pm (non-night shift)

To apply, please visit www.gmprecruit.com and search for Job Reference: 23981

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Is this your next challenge in finance transformation and agile workflow?

• Supports Group Finance Accounting & Control-Transformation Team, working closely with multiple Business Units, and Store Support Center stakeholders across the Group, any upstream and downstream business processes related to Finance function activities to:

- Develop group processes, standard operating procedures, and solutions

- Ensure that approved business requirements are properly executed

- Ensure Standard Operating Procedures are properly documented and maintained

• Identify process improvement and potential cost savings where applicable
• Implements efficient process changes that are consistent with best practice
• Advise different Finance teams on Finance related systems, including the process flow, functionalities, and limitations
• Support local market Finance Teams as and when required for local systems incident resolution/escalation
• Ensure implemented processes are following established policies and standard operating procedure
• Project team area of work involves the following:

- Assigned Project tasks to be delivered as per Project timeline requirement

- Collect and consolidate information related to Finance project initiatives

- To maintain project documentation timely and accurately

- Develop and maintain End User Training materials

- Organize and facilitate End User Training sessions

- Identify and escalate project risks and issues immediately to Project Managers

Do you have experience in business analysis and finance transformation?

• Diploma or Degree in Business/Finance Studies. Some basic accounting/financial knowledge will be preferred
• Proficient in using MS Excel, MS Words, MS PowerPoint and Visio
• Knowledge of SAP Retail or FI or CO modules, RPA (Robotic Process Automation), E-Workflow, will be highly considered.
• Minimum 1-2 years of Business Analyst experience in in Retail or FMCG industry Finance Process improvement and/or System implementation projects with basic Project Management skills will be good
• Shows initiative and demonstrates a proactive approach
• Highly developed analytical and problem-solving skills
• Mature and committed and able to work independent and under pressure
• Excellent interpersonal and communication skills
• Good command of both written and spoken English with Mandarin and Cantonese an advantage

As an Operational Control Analyst for the Asia Rice Platform, your role is to be a key financial partner to the platform, and be primarily responsible for timely reporting, monitoring and analysis of the Business Results and Exposures. You are required to understand the trade flows, strategies and to produce commentary and analysis as and when required. You will be responsible for the monthly closing process and working closely with near-shore Accounting. You will also be involved in IT and Process Improvement/Efficiency projects, and play an important role from a business operations perspective, collaborating closely with multiple stakeholders such as Commercial team, Execution team, Finance team, IT team who may be stationed across different countries.

Main Responsibilities:

• Prepare, monitor and analyse the Trading Positions, Weekly P&Ls, FX Exposures, Cashflow Forecast for the Asia Rice businesses
• Provide commentary and analysis on Desk/Platform performance
• Keep abreast of business strategies, operations, and market news to be aware of risks on business results or misconducts
• Prepare regular updates on landing for current FY and budget process for upcoming FY
• Provide any ad-hoc analysis upon Platform/Region’s request to support business decision making
• Liaise with Near-shore Accounting team to ensure accurate month-end closing in accordance with internal deadlines and reporting requirements
• Collaborate and communicate with stakeholders from other departments such as Commercial, Execution, Finance and IT team
• Propose/Champion/Participate/Collaborate with colleagues in other Departments in business process improvement initiatives or regional projects to align/streamline processes in line with LDC’s Trade to Cash Principles

Experiences:

• 2-3 years of experiences in Product Control/Business Analysis/Management Accounting/Audit
• Working knowledge of Financial Markets, in particular Commodity and Foreign Exchange Markets
• Highly proficient with Microsoft Excel
• Knowledge of SQL and PowerBI is a plus
• Strong analytical skills with a keen eye for details
• Good business sense with high level vision
• Ability to identify/control weaknesses and implement process improvements
• Strong verbal and written communication skills, ability and willingness to interact effectively with all levels of employees & management
• Ability to handle/ prioritize multiple responsibilities
• Ability to work in a fast-paced environment
• Independent self-starter who takes initiative, and has a proactive attitude toward problems and issues
• Flexibility on working hours during periodic closings

Academics:

•  Degree in Business/Accounting/Economics or related field of study

Roles & Responsibilities

• Responsible for full set of accounts for SMEs clients.
• Supervise junior team members and provide assistance to the Manager to ensure that the required filings and submissions are done within the stipulated timeline (Supervisor/AM)
• Work with the Manager in identifying areas where SOP and the system can be enhanced to reduce manual work and improve productivity.
• Preparation of tax computations, GST computations, accounting treatment and preparation of unaudited financial statements in compliance with relevant governing law.
• Work with external auditors, resolving any accounting or tax related issues for portfolio of clients.
• Communicate with clients independently and provide assistance to juniors in handling complex clients.
• Perform other ad-hoc duties assigned by the Management.

Requirements

• Degree in relevant field, ongoing ACCA, ACCA graduates or equivalent
• At least 3-5 years of relevant experience
• Analytical with good inter-personal skills and enjoys challenges
• Good understanding of corporate governance, regulatory compliance and accounting principles
• Proficient in Microsoft Excel (including VLookup and Pivot Table) advantageous
• Proficient in XBRL (eXtensible Business Reporting Language) advantageous
• Proficient in accounting software (MYOB, Quickbooks, Xero etc.) advantageous
• Customer service oriented mindset
• Able to multi-task in a fast moving environment
• Able to focus on timeline and target

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave
• Long service award and cash incentive
• Annual salary review & performance bonus
• Company reward incentives
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Corporate Individual Mobile Scheme Plans
• Training & Development

Job Description:

• Perform inspections on raw materials, intermediates and finished products by conduct sensory evaluation, carry out physical, analytical tests to ensure compliance with specifications and standards.
• Document non-conformance and conduct investigations on customers’ complaint samples or rejected items (Internal & External).
• Issue various documents (TDS, COA) and reply technical enquiry raised internally (e.g. inter-department, affiliates) or externally (e.g by customers).
• Ensure preventive maintenance and external calibration of lab equipment is carried out duly.
• Ensure proper functioning and running of QC laboratories (Chemical, sensory, microbiology, retain sample room) in accordance with ISO9001, 5S, lean principle, ISO14000 and OSHAS 18001 standards and procedures.
• Assist and support in the implementation of continuous improvements in QA/QC functions.
• Carry out ad-hoc duties as assigned, when and where necessary.

Job Requirements:

• Minimum Diploma or Degree in Chemistry, Food Science and Technology, Analytical Chemistry or equivalent in years of similar experience.

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Summary

We are seeking for a self-motivated Data Analyst to work on projects within data management team for a renowned bank.

Mandatory Skill-set

• Degree in Business Computing, Computer Science, or equivalent;
• 1-2 years of experience in data analysis in banking industry;
• Proficient in SQL and Microsoft Office;
• Experience in liaising with IT and business stakeholders;
• Maintain strong analytical, problem-solving, and communicating skills;
• Develop and perform SIT/UAT test cases for data quality rules;
• Self-motivated, resourceful, and possess exquisite time management skills.

Desired Skill-set

• Knowledge in Data Warehousing, BI tools (Power BI, Tableau), Big Data platforms (Python, R);
• Familiar with Metadata tools.

Responsibilities

• Involved in data profiling and gap analysis, source to target mappings, data issue capturing, resolution and escalation;
• Responsible for gathering/documenting business requirements and functional specifications on data related initiatives;
• Provide end-to-end project delivery support, including requirements walkthrough, user acceptance testing;
• Execute data analysis and data investigation;
• Conduct end-to-end User Acceptance Test (UAT) process;
• Manage business glossary and dashboards for review and analytical purposes;
• Assist the entire project implementations.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Clearing Analyst/Clearing Settlement

We are looking to hire a Clearing Analyst to support a newly established business unit. The

Clearing Analyst will have the opportunity to build and expand the Clearing Function of the

business to the highest standard as per the business and regulatory requirements. The Clearing

Analyst will work closely with various internal stakeholders, and be part of a high-growth

business unit.

Responsibilities:

• The expected tasks will be, but not limited to:
• Responsible for tracking and processing the status of system deposit and withdrawal transactions
• Conduct daily reconciliations and reporting of the system deposit and withdrawal of fiat and crypto funds, and according to any banking details.
• Manage various fund transfer requirements based on the trading needs, and acrossvarious platforms and banks.
• Coordinate with various internal stakeholders on fund transfer related requirements.
• Internal stakeholders include Treasury, Finance, and Trading operations, etc.
• Participate on ad-hoc tasks when needed, and take the lead on any clearing-related functional requirements.

Requirements:

• Bachelor degree or above, accounting, finance, economics and other related majors.
• 4+ years of related working experience in the financial industry.
• Working experience in the trading markets, third-party payments, or clearing and settlement positions in commercial banks is preferred.
• Have a keen sense of risk and a good ability to identify risks.
• Have good logic analysis ability, communication, and expression skills.
• Familiar with Internet finance and traditional financial services.
• High work commitment, energetic, innovative spirit, strong pressure resistance, strongsense of responsibility and teamwork awareness.
• Excellent communication skills, and ability to work effectively with a global team across 3 continents.
• Understanding of Crypto / Blockchain is a plus.

Regret to inform that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R1878287

Business Registration Number: 201735941W.

Licence Number: 18S9037

Overview

The Business System Analyst is responsible to gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.

As a Business Systems Analyst/Consultant, the broad area of your job responsibilities should cover the following:

• Gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
• Prepare project documentation such as Requirement Specifications/Use Case Specifications etc Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
• Develop technical design specification and translate technical design into process/program specification. Involve in the design review session.
• Make changes to configurable items, which include hardware, software, documentation, etc.
• Participate in Coding and Code Review.
• Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
• Prepare user manual and operations manual, and plan & facilitate training of users and operators.
• Provide post implementation support (including production support and service requests).
• Escalate and discuss critical issues such as scope creep with the relevant managers.
• Conduct requirement gathering sessions. Conduct gap analysis of current business process to identify improvement opportunities.

The ideal candidate should have/be:

• Preferably 2-8 years IT working experience
• Possess relevant system development / maintenance experience using .Net/Java-related technologies
• Good understanding of Software Development Life Cycle (SDLC) processes
• Ability to produce specifications for documentations and implementations
• Experience in IT business analysis techniques
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Ability to lead, develop and maintain respectful and trusting relationship
• Proficient in written and spoken English
• Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Able to travel as required

About the role
OOm Pte Ltd is seeking an experienced Business Analyst (CRM) to join our dynamic team in the Somerset Central Region. In this full-time role, you will play a crucial part in enhancing our customer relationship management (CRM) system and processes to drive business growth and improve customer satisfaction.

What you'll be doing

Requirements Gathering & Analysis:

• Collaborate with stakeholders to gather, document, and analyze business requirements, processes, and system needs.
• Translate business requirements into clear, actionable technical specifications for development teams.
• Define scope, goals, and deliverables for projects, ensuring alignment with business objectives.

Process Improvement & Documentation:

• Lead process mapping, workflow design, and process improvements to streamline operations.
• Create and maintain procedural documentation, process flow diagrams, user stories, and business rules.
• Continuously monitor and improve business processes, identifying opportunities for automation and optimization.

Project Management:

• Plan, execute, and monitor projects using Agile, Scrum, or Waterfall methodologies.
• Develop and manage project timelines, and resources to ensure successful delivery within scope and deadlines.
• Coordinate with cross-functional teams (business, IT, 3rd Party) to ensure alignment and project progress.
• Identify and manage project risks, issues, and dependencies; implement mitigation plans as necessary.

Stakeholder Management & Communication:

• Facilitate meetings and presentations to communicate project status, changes, and risks to stakeholders at all levels.
• Act as a liaison between business users, development teams, and project management to ensure clear communication.
• Prepare and deliver progress reports, project plans, and executive summaries to senior management.

Testing & Quality Assurance:

• Develop and execute test plans and test cases to ensure solutions meet business needs and requirements.
• Coordinate user acceptance testing (UAT), gather feedback, and resolve issues before deployment.

Change Management:

• Assist in preparing business partners for changes introduced by new systems, processes, or workflows.
• Document and communicate process changes to ensure smooth transitions and adoption by stakeholders.

What we're looking for

Technical Skills:

• Familiarity with IT systems, databases, and software development lifecycle (SDLC).
• Software development experience is a plus.
• Experience with Agile project management tools (e.g., Jira, Azure DevOps, Asana, Trello) and Microsoft Office Suite (Excel, PowerPoint, Word).
• Knowledge of automation tools.

Project Management Skills:

• Strong understanding of project management methodologies (Agile, Scrum, Waterfall).
• Experience in managing project scope, timelines, budgets, and resources.
• Ability to lead cross-functional teams and manage multiple priorities effectively.
• Proficiency in creating and maintaining project plans, roadmaps, and Gantt charts.
• PMP or Scrum Master certification is a plus.

Analytical & Problem-Solving Skills:

• Strong analytical skills to assess business needs, identify gaps, and design solutions.
• Ability to break down complex problems into manageable components and implement effective solutions.
• Critical thinking skills to evaluate project risks, dependencies, and potential impacts on the business.

Interested applicants, click APPLY NOW or email your resume to [email protected].

Looking for a media analyst to join our Communications Measurement team to analyze the impact of our comms work across traditional press as well as social media and our owned channels in APAC. The analyst will be required to have fluent knowledge of Japanese as well as English. Additionally, they should have solid numeric and quantitative analysis skills.

The analyst will be responsible for monitoring news cycles, providing qualitative analyses as well as quantitative data insights for the company’s most pressing issues. Additionally, this role will sit at the heart of the company’s global effort to quantify the impact of the work of its communications team for all reactive as well as proactive activity, establish strategic KPIs and identify leanings from evaluating media activity.

The ideal candidate will excel at working collaboratively with colleagues all over the world (our working language is English) and can consistently deliver high-quality work even under severe time constraints. Candidates should be strong communicators. Attention to detail, ability to remain flexible in a fast-paced environment, strong qualitative and quantitative analysis skills as well as organizational skills are critical.

Overall, you will play a key role in analyzing the true impact of major news stories about the company. In turn, you’ll be feeding into important strategic decisions by the company’s global Communications and Public Affairs leadership team.

This role is ideal for someone who has experience in a journalistic and/or communications career, in academic research, at a think tank, or after working for a media agency, media analysis firm, or media measurement platform. By analyzing the company’s media activity, you will gain a thorough understanding of how to define the impact of proactive and reactive media cycles at a very large scale around the world. This knowledge will be the ideal basis for a further career in the communications team of the company or in some of the world’s largest organizations in the public eye.

RESPONSIBILITIES

• Read, analyze, and summarize media coverage of important issues
• Inform the wider team on news cycles and policy issues domestically and internationally, and put them into their local context
• Create reports with media insights (including visualization) to assess the impact of different news cycles and inform future strategy
• Support the communications team in developing meaningful success metrics for its campaigns and initiatives across traditional (news) media outlets as well as owned, paid-for and earned social media activity

MINIMUM QUALIFICATIONS

• Experience in a media analysis, research, journalistic, communications or related role, or working for a media agency, media analysis firm, a media measurement platform or think tank
• Fluent in English and Japanese
• Familiarity with the media market in APAC
• Experience owning multiple deliverables and working in a deadline driven environment
• Experience in handling data sets and visualizing data a plus
• Experience drafting messaging materials; writing news summaries is a plus
• Bachelor's degree in Communications, Journalism, Public Relations, Broadcast, Political Science, Marketing, Economics, Statistics or related field

PREFERRED QUALIFICATIONS

• Knowledge of Japanese a very strong plus
• Experience in working with media monitoring tools a plus
• Experience in carrying out measurement projects using data platforms to monitor media coverage and analyze social media conversation
• Understanding of metrics and analytics within the media environment

We are seeking a dedicated and results-oriented Business Analyst with over 12 years of expertise in managing large-scale IT projects and delivering innovative technology solutions in the payments and transaction banking domain. The ideal candidate will have extensive experience in software development, system integration, and solution delivery, particularly in highly regulated financial environments.

Key Responsibilities:

• Oversee the end-to-end lifecycle of payment applications, from conceptual design to production deployment, ensuring scalability, reliability, and security.
• Lead multi-department software procurement and development initiatives, aligning with long-term company strategy and technical requirements.
• Implement agile methodologies and DevOps practices to accelerate delivery cycles and maintain robust CI/CD pipelines.
• Build and lead cross-functional teams, mentoring junior developers and fostering a culture of excellence.
• Strong knowledge and Hands-on experience in design and development of Single page application using ReactJS, JavaScript/Typescript and Redux
• Develop and maintain comprehensive technical documentation, ensuring clarity and accessibility for future reference.
• Familiarity with RESTful APIs and asynchronous request handling
• Experience with front-end build tools and workflows.
• Experience with front-end testing frameworks.
• Experience with Agile/Scrum development methodologies.

Requirements:

• Technical Expertise: Proficiency in Core Java, DevOps, Hadoop, Apache Spark, AWS, APIs, SQL, Kafka, Solace, and database management (Oracle/Postgres).
• Domain Knowledge: In-depth experience in transaction banking, cash management, payments, collections, and clearing systems.
• Leadership Skills: Proven ability to manage cross-cultural teams and deliver high-impact projects in challenging environments.
• Project Management: Expertise in Agile and Waterfall methodologies, with a track record of successful project delivery.
• Innovation and Automation: Experience in developing automated tools and frameworks to optimize operations and improve efficiency.
• UI/UX Design: Skilled in creating user-friendly interfaces and transforming user experience for internal banking applications.

Preferred Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Mandatory Skills

• As a Business Analyst, you will be involved in the software development life cycle and agile methodology from project initiation, requirements, application development, implementation, maintenance and post-implementation review phases.
• The broad area of your role covers the following:
• Liaise extensively with external, internal clients and vendors;
• Lead design thinking sessions and requirements discussion with customers; conduct requirement analysis to ensure the implementation feasibility of functional specifications. Highlight requirement gaps, disproportional construction efforts, technical challenges and any other issues;
• Successfully translate users’ requirements into use cases, technical solutions;
• Present and communicate functional requirements and use cases to the technical and development teams and ensure system meets functional and system requirements;
• Good to have - Define system-level application architecture, high-level and detailed design, architectural policies and principles, implementation risks and mitigation measures, etc
• Engage customers to explain the rationale of architecture’s selection, or other technical issues;
• Prepare documentation, such as requirements and functional specification, design specification, enterprise class structure, data and application management framework, interfacing, infrastructure requirements, data migration approach, etc; work closely with customers to review and sign-off documentation;
• Prepare system training programs and conduct training to the customers;
• Develop test plans, cases and results and trace to requirements to ensure comprehensive test coverage. Measure test results with customers’ required outcome;
• Perform functional and backend testing, review results and logs, resolve test issues and ensure application quality;
• Perform test briefing to the stakeholders and support UAT.
• Trouble-shoot system problems faced by the project team, customers and follow up till resolution;
• Conduct change impact analysis on customers’ requests in a change management lifecycle;
• Work with local and off-shore teams to deliver projects on the technical aspects;
• Prepare solutions and proposal for pre-sales activities;

Requirements :

• Must have experience working in banking domin;
• Degree in Computer Science and Engineering;
• Minimum 2 years onwards of relevant experience as a Business Analyst and tester, Good to have in Java environment
• Strong analytical skills and possess stamina in following up on issues reported till its resolution;
• Experience in issues/problems and change management processes;
• Ability in analysing system backend logs and performing data mapping and categorisation;
• Able to perform functional and backend testing activities and ensure traceability to requirements;
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, good writing and communication, negotiation and interpersonal skills including strong persuasive technique and an eye for details;
• Development skillset Java environment, well verse in Jira and SQL is an added advantage;
• Able to work under stringent timeline and exhibit commitment to project completion;
• Strong customer-service orientation and good presentation skills;
• A Good Team Player.

· Responsible for availability, incident, problem and capacity management for the applications in scope.

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

Requirements

· 4 + years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competent in Microsoft Excel, PowerPoint and Word document

To support Private Wealth Management Relationship Manager(s) in providing client service to the clients, ensuring that all documentation including KYCs (Know Your Customers) relating to PWM transactions are in order and in accordance to Compliance guidelines.

Functional

• Support the team by providing administration duties such as:

1. Perform an independent review of Private Wealth Management clients’ account opening AML/KYC profile for adequacy and compliance with legal, regulatory and policy requirements.
2. Conduct appropriate due diligence checks and information searches to comply with bank standards of client onboarding as well as in accordance to the Group AML/CFT policy and procedures.
3. Liaise with Relationship Managers and their Assistants to complete the required account opening AML/KYC profile and to provide advisory and guidance on AML/KYC requirements where required.
4. To ensure timely review of clients’ AML/KYC account opening profile
5. Proactively identify areas of improvement, suspicious AML or other non-compliance issues to relevant parties and management.
6. Involved in management reporting and data analysis on account opening and AML/KYC reviewsll

Education/ Qualification

• Diploma or Degree holder

Experience

• Minimally 3 to 5 years’ working experience, preferably in private banking/ wealth management

Position Summary:

As a Business Analyst, you will play a critical role in the software development lifecycle by engaging in all phases of project delivery, including project initiation, requirements gathering, application development, implementation, and post-implementation support. You will collaborate closely with internal and external stakeholders to ensure successful project outcomes while employing agile methodologies.

Key Responsibilities:

Stakeholder Management:

· Liaise extensively with external projects, internal teams, and vendors to gather and validate requirements.

· Lead design thinking sessions and requirements discussions with customers.

Requirement Analysis & Design:

· Conduct detailed requirement analysis, ensuring implementation feasibility.

· Identify and highlight requirement gaps, technical challenges, or disproportional construction efforts.

· Successfully translate user requirements into use cases and technical solutions.

· Define system-level architecture, high-level and detailed designs, and implement architectural policies where applicable.

· Engage with customers to explain the rationale behind architectural and technical decisions.

Documentation:

· Prepare and maintain comprehensive documentation, including requirements specifications, design documents, enterprise class structures, and interfacing frameworks.

· Work closely with customers to review and sign off on documentation.

Testing & Quality Assurance:

· Develop test plans, test cases, and traceability matrices to ensure comprehensive coverage.

· Perform functional and backend testing, analyse logs, and resolve test issues.

· Conduct system training for customers and ensure smooth UAT execution.

Change & Issue Management:

· Conduct impact analysis on change requests and manage the change lifecycle effectively.

· Troubleshoot system problems, track issues to resolution, and provide timely updates to stakeholders.

Collaboration:

· Work with local and offshore teams to deliver technical solutions.

· Prepare solution proposals and assist in pre-sales activities.

Required Skills and Qualifications:

· Bachelor’s degree in computer science, Engineering, or a related field.

Domain Expertise:

· Minimum 2 years of relevant experience as a Business Analyst, preferably in the banking domain.

· Experience in requirement analysis, functional testing, and backend testing.

· Strong analytical skills with a proven ability to follow up on and resolve complex issues.

· Knowledge of change management processes and issue resolution.

· Proficiency in analysing system backend logs and performing data mapping.

· Familiarity with Java environments (preferred), JIRA, and SQL is a plus.

· Development skillsets in Java are an added advantage.

Mandatory Skills

• As a Business Analyst, you will be involved in the software development life cycle and agile methodology from project initiation, requirements, application development, implementation, maintenance and post-implementation review phases.
• The broad area of your role covers the following:
• Liaise extensively with external, internal clients and vendors;
• Lead design thinking sessions and requirements discussion with customers; conduct requirement analysis to ensure the implementation feasibility of functional specifications. Highlight requirement gaps, disproportional construction efforts, technical challenges and any other issues;
• Successfully translate users’ requirements into use cases, technical solutions;
• Present and communicate functional requirements and use cases to the technical and development teams and ensure system meets functional and system requirements;
• Good to have - Define system-level application architecture, high-level and detailed design, architectural policies and principles, implementation risks and mitigation measures, etc
• Engage customers to explain the rationale of architecture’s selection, or other technical issues;
• Prepare documentation, such as requirements and functional specification, design specification, enterprise class structure, data and application management framework, interfacing, infrastructure requirements, data migration approach, etc; work closely with customers to review and sign-off documentation;
• Prepare system training programs and conduct training to the customers;
• Develop test plans, cases and results and trace to requirements to ensure comprehensive test coverage. Measure test results with customers’ required outcome;
• Perform functional and backend testing, review results and logs, resolve test issues and ensure application quality;
• Perform test briefing to the stakeholders and support UAT.
• Trouble-shoot system problems faced by the project team, customers and follow up till resolution;
• Conduct change impact analysis on customers’ requests in a change management lifecycle;
• Work with local and off-shore teams to deliver projects on the technical aspects;
• Prepare solutions and proposal for pre-sales activities;

Requirements :

• Must have experience working in banking domin;
• Degree in Computer Science and Engineering;
• Minimum 2 years onwards of relevant experience as a Business Analyst and tester, Good to have in Java environment
• Strong analytical skills and possess stamina in following up on issues reported till its resolution;
• Experience in issues/problems and change management processes;
• Ability in analysing system backend logs and performing data mapping and categorisation;
• Able to perform functional and backend testing activities and ensure traceability to requirements;
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, good writing and communication, negotiation and interpersonal skills including strong persuasive technique and an eye for details;
• Development skillset Java environment, well verse in Jira and SQL is an added advantage;
• Able to work under stringent timeline and exhibit commitment to project completion;
• Strong customer-service orientation and good presentation skills;
• A Good Team Player.