Roles & Responsibilities

Job Responsibilities

· Handling full or half sets of accounts (eg; AP/AR)

· Ensure timely recording of creditors invoices and payment transactions and chasing external tenants for billings and Cheque

· Keying daily and monthly sales report

· Maintain proper filing and documentation of records

· Retrieve and resend invoices, credit notes and statement of accounts

· Involved in cashflow calculation and preparation

· Assist in coordinating and liaising with external parties like vendors, external auditors, tax agent and corporate secretarial where required

· Assisting with administrative support

Job Requirement

· At least a Diploma in Accounting/Finance or related fields

· At least 1 year of relevant experience in Accounting

· Good interpersonal skills, able to communicate effectively

1. Propose department's financial budget for management approval.
2. Develop new business proposals based on market demand.
3. Preparation of tenders, contracts, quality proposal and presentations to clients.
4. Carry out the task assigned by the Manager / Directors when necessary.
5. Develop plans to use new technologies for business processes.
6. Establish, develop and maintain positive business and customer relationships
7. Develop and keep clients account strategy in line with company business plan, to achieve profitable revenue growth.

Responsibilities

• Lead generation and qualification of prospects
• Acquire new customer
• Visit customers and present the Company range of learning and management solutions to them
• Demonstrate product and understand clients requirement correctly
• Understand the market potential of elearning industry.
• Should take the initiative and create opportunities to drive more business from the clients
• Working closely with the technical team for proof of concepts as per the customer requirements
• Monitor customer preferences to determine focus of sales efforts

Requirements

• 3 to 10 years’ experience in sales of software solutions and services to corporate customers.
• Background in sales of Business Intelligence, Business Process Management,
• Desire to succeed in a demanding, innovative, and entrepreneurial environment
• Excellent communication and presentation skills
• Preferably experienced in qualifying, promoting and closing deals around Digital, Cloud, Mobility and FinTech.

1. Plan, coordinate, and manage construction projects from inception to completion.
2. Develop project timelines, schedules, and milestones to ensure deadlines are met.
3. Oversee contractors, subcontractors, and laborers to ensure work meets quality and safety standards.
4. Prepare and monitor project budgets, ensuring cost control and profitability.
5. Approve expenditures, manage contracts, and negotiate with suppliers and vendors.
6. Address and resolve budget discrepancies and financial challenges.
7. Supervise and lead project managers, site supervisors, and support staff.
8. Recruit, train, and evaluate employees, fostering a productive and collaborative work environment.
9. Resolve disputes and challenges between team members or stakeholders.
10. Serve as the primary point of contact for clients, ensuring expectations are understood and met.
11. Prepare regular progress reports and communicate updates to stakeholders.
12. Address client concerns and ensure satisfaction with project outcomes.
13. Ensure all work adheres to building codes, legal regulations, and safety standards.
14. Conduct site inspections and enforce strict safety protocols.
    Manage permits, licenses, and documentation required for projects.
15. Identify opportunities for business growth and expansion.
16. Develop strategies for optimizing operational efficiency and reducing costs.
17. Assess risks and implement contingency plans for unforeseen challenges.

Responsibilities

• Build strategic relationships with relevant vendors’ staff and senior management team
• Provide exceptional customer service and strive to exceed customer expectations in accordance to the Service Level Agreement
• Prepare and distribute reports on online education market
• Analyse and forecast sales and business activities on a regularly basis
• Present Company online education product demonstrations to qualified prospects
• Provide training service of Company online learning system to clients in different industries including education, enterprise training, etc.
• Perform any other project or duties as assigned
• Understand the technical details of the elearning platform and be the liaison between technical and non-technical teams

Requirements

• Possess at least a tertiary qualification in information technology, computer science or any other related discipline from a recognized institution
• Have at least 5 years of related working experience in the networking or unified communication solutions industry
• Have effective communication skills both orally and written
• Possess good interpersonal skills to work well with all level of staff
• Be meticulous, attention to detail and follow-up
• Be self-motivated, willing to learn, result-oriented, independent with good attitude
• Possess go-better attitude and enjoy working in a elearning and IT industry

The Industry Development Division 2 (IDD2) is part of the Training Partners Group in SSG which aims to build a robust and high quality Continuing Education and Training (CET) ecosystem through strategic partnerships and management of CET providers, and engagement of enterprises in skills development.

Specifically, IDD2 is responsible for:

i. Account managing strategic CET partners to develop capabilities;

ii. Working with strategic partners to plan and support sectoral manpower development needs that are aligned with the Industry Transformation Maps and Jobs Transformation Map;

iii. Identifying best-in-class partners and enterprises to develop capabilities in priority and emerging skills areas; and

iv. Implementing strategies to support enterprises’ workforce transformation efforts.

This job role reports to a Team Lead in the division. The candidate will be part of an industry engagement and development team to perform the following key tasks and any other tasks as assigned by his/her supervisor(s):

Intelligence Gathering and Market Analysis

• Gather access to market intelligence on industry trends and manage CET supply to meet jobs and skills demand of the economy;
• Identify and bring in Best-in-Class training partners and enterprises to address capability gaps, especially in priority and emerging skills areas;
• Work with strategic partners such as industry associations, government agencies, unions and enterprises to plan and implement workforce development plans identified in the Industry Transformation Maps;

Stakeholders’ Engagement

• Collaborate with relevant SSG Divisions to implement, manage and evaluate programmes/schemes outcomes;
• Work with external stakeholders (e.g. industry associations, unions, training providers) and government agencies to outreach to Singapore-based enterprises to identify their manpower development needs and implement strategies support enterprises’ workforce transformation efforts;

Account Management and Partnership Management

• Identify, appoint/renew and engage enterprises and strategic training partners to support SkillsFuture and other national initiatives.
• Perform contract management activities such negotiating scope of partnership with training partners, preparing budget proposals, managing contract sign-offs, handling grant disbursement and other administrative matters; and
• Conduct and monitor periodic reporting of training partners’ efforts and programme outcomes.

Requirements:

• Tertiary qualification
• Up to 7 years of industry engagement and development, business development and account management experience. Having work experience in Modern Services Cluster such as Infocomm Technology, Media, Financial Services or Professional Services industry is an advantage.
• Strong analytical skills and conceptual ability
• Comfortable and adept at collating, managing, analysing and presenting data
• Good writing, communication and digital literacy skills
• Proven networking and negotiation skills, and can engage with stakeholders across all levels
• Keen appreciation on industry development and workforce skills development issues
• A team player who is resilient, resourceful, adaptable and an agile learner, and can thrive in a fast-paced and dynamic environment to achieve outcomes in multiple projects

Candidates without the required qualification but possess the relevant work experience are welcome to apply.

Fresh graduates who can demonstrate meeting the requirements are welcome to apply.

About Us:
Agape Connecting People is an established training academy with a five-year strategic growth plan focused on training, placement, and mentoring support. We are committed to transforming lives through skill development and creating meaningful career opportunities.

Job Summary:
We are seeking a dynamic and experienced Training & Placement Manager to lead our training and placement operations. The ideal candidate will have deep expertise in the SkillsFuture Framework and a proven track record in managing training programs, developing industry partnerships, and driving successful job placements.

Key Responsibilities:

· Training Program Management:

o Design, implement, and oversee training programs aligned with the SkillsFuture Framework.

o Ensure curriculum relevance by staying updated on industry trends and government policies.

o Manage course accreditation processes and compliance requirements.

· Placement & Career Development:

o Build and maintain partnerships with employers and industry stakeholders.

o Develop job placement strategies and manage placement drives.

o Provide career counseling and mentoring support to program participants.

· Business Development & Stakeholder Engagement:

o Identify business growth opportunities and collaborate with external partners.

o Establish and nurture relationships with SkillsFuture Singapore and other regulatory bodies.

· Operational Leadership:

o Lead a team of trainers and support staff.

o Oversee budgets, KPIs, and reporting metrics.

Qualifications & Requirements:

· Bachelor’s degree in Education, Business, or a related field. A postgraduate degree is advantageous.

· Minimum 5 years of experience in training and placement, with specific experience related to the SkillsFuture Framework.

· Strong network within the training and employment sectors.

· Excellent communication, leadership, and stakeholder management skills.

Why Join Us?

· Opportunity to lead a growing training academy with a transformative social mission.

· Collaborative and purpose-driven work environment.

· Career development and growth potential.

Application Process:
Interested candidates should submit their resume, a cover letter detailing relevant experience, and professional references. Applications will be reviewed on a rolling basis until the position is filled.

Join us in creating lasting social impact through skills development and career transformation!

Email to : [email protected]

responsibilities :

• Leading project planning sessions
• Coordinating staff and internal resources
• Managing project progress and adapt work as required
• Ensuring projects meet deadlines
• Managing relationships with clients and stakeholders
• Designing and signing off on contracts
• Overseeing all incoming and outgoing project documentation
• Participating in tender process i.e. design, submission and review
• Designing risk mitigation plan
• Conducting project review and creating detailed reports for executive staff
• Optimising and improving processes and the overall approach where necessary
• Securing growth opportunities and initiating new projects
• Managing large and diverse teams
• familar HDB project processing step
• above 10 years job experience

Job Description & Requirements

· Develop, implement, and review operational policies and procedures.

· Oversee budgeting, reporting, planning, and auditing.

· Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.

· Identify and address problems and opportunities for the company.

· Build alliances and partnerships with other organizations.

· Monitoring build progress, overseeing finance and ensuring project quality

· Making strategic decisions and providing leadership and direction to project managers to implement those decisions

· Meeting with clients, stakeholders and project managers to report on project progress

· Liaising with clients and building strong working relationships

· Devising cost-effective plans to enable effective project completion

· Managing risks to avoid delays or reputational damage

· Ensuring permits and legal papers are secured ahead of the project

· Managing project managers and enabling them to supervise and manage their own teams

· Overall planning, implementation, execution and completion of sections of project to ensure successful completion of the project;

· To lead independently the project implementation team at site to ensure project are successful completed within the stipulated time, cost and quality

· Ensure all the projects go on smoothly, including planning, controlling, and execution and communicating with other department.

· Stay focused on the needs of the client and strive to exceed their expectations;

· Work with management, architects and contractors to plan, manage, control and monitor project resources and timelines to best meet project objectives.

· Prepare for VO claim for abortive work/technical change

· Any other duties as assigned by Directors.

• Diploma/Degree in Mechanical, Electrical Electronics or equivalent;
• Minimum 2 years of related working experience.
• Good team work and leadership skills are essential;
• Good time management, multitasking and stress management skills to be able to ensure that tasks get completed on time.

Duties & Responsibilities of a Business Development Manager

1. Business Strategy and Planning

• Duties:
  • Develop and implement strategic business development plans to achieve company growth objectives.
  • Identify and evaluate market trends, industry developments, and opportunities for expansion.
  • Collaborate with senior management to align business strategies with the company's vision.
• Skills Required:
  • Strategic planning and analytical skills.
  • Market research and trend analysis.
  • Strong communication and presentation abilities.

2. Client Relationship Management

• Duties:
  • Establish and maintain strong relationships with key clients, contractors, and consultants.
  • Act as the primary point of contact for potential and existing clients.
  • Ensure client satisfaction by addressing concerns and providing solutions.
• Skills Required:
  • Excellent interpersonal and negotiation skills.
  • Customer relationship management (CRM) expertise.
  • Problem-solving capabilities.

3. Tendering and Proposal Development

• Duties:
  • Lead the preparation of tender submissions and proposals for construction projects.
  • Coordinate with internal teams to gather technical and financial inputs.
  • Present proposals to clients and negotiate terms and conditions.
• Skills Required:
  • Proficiency in tendering processes and proposal writing.
  • Knowledge of construction project lifecycle and pricing models.
  • Detail-oriented with strong organizational skills.

4. Networking and Partnerships

• Duties:
  • Build strategic alliances with industry stakeholders, including suppliers, subcontractors, and government agencies.
  • Represent the company at industry events, seminars, and trade shows.
  • Seek joint ventures or partnerships for large-scale projects.
• Skills Required:
  • Networking and stakeholder engagement skills.
  • Familiarity with Singapore’s construction industry ecosystem.
  • Persuasive and outgoing personality.

5. Market and Competitor Analysis

• Duties:
  • Conduct market research to understand competitors' strengths and weaknesses.
  • Identify emerging markets and assess their potential for the company’s services.
  • Provide regular reports and recommendations to management.
• Skills Required:
  • Data analysis and reporting.
  • Critical thinking and decision-making skills.
  • Proficiency in market analysis tools.

6. Contract Negotiation and Management

• Duties:
  • Negotiate contracts and terms with clients and subcontractors.
  • Ensure compliance with Singapore’s construction regulations and standards.
  • Monitor the execution of contracts to ensure deliverables are met.
• Skills Required:
  • Strong negotiation and contract management skills.
  • Knowledge of legal and regulatory frameworks in Singapore.
  • Risk assessment and mitigation expertise.

7. Team Leadership and Coordination

• Duties:
  • Lead and mentor the business development team to meet performance goals.
  • Facilitate effective communication between different departments (e.g., operations, finance, and marketing).
  • Foster a collaborative and high-performance culture.
• Skills Required:
  • Leadership and team management.
  • Conflict resolution and motivational skills.
  • Time management and prioritization.

8. Financial and Budgetary Oversight

• Duties:
  • Develop and manage budgets for business development activities.
  • Analyze project feasibility and profitability.
  • Work with finance teams to ensure cost-effectiveness in proposals.
• Skills Required:
  • Financial planning and management.
  • Business acumen and cost analysis.
  • Proficiency in financial modelling tools.

Key Qualifications and Experience

• Education: Master’s degree in business management or equivalent is the minimum requirement of qualification with bachelor’s degree in business administration, commerce, finance or related fields preferably.
• Experience: 3-5 years of relevant experience in managerial position, business development and preferably in the construction or manufacturing industry.

Description:

Executing the company’s digital marketing campaigns. He/she is involved throughout the campaign ideation, planning, implementation, measurement, and optimization process. It is therefore essential that he/she has hands-on experience using various digital marketing platforms.

The Digital Marketing Executive works closely with the internal marketing team and/or digital agencies to achieve specific company objectives set by the Head of Marketing such as; increasing digital sales, lead generation, brand engagement, and conversions.

Job Requirements:

· Assist the team in the development of the overall digital marketing strategy

· Implement digital marketing activities across a broad range of digital marketing channels (SEO, SEM, Social Media, Email, Mobile, Display)

· Manage the creation of relevant and engaging digital content for publishing onto various digital platforms

· Optimize web pages such as the homepage, landing pages, product pages (on-page SEO) in terms of improving content quality, keyword optimization, and user experience to boost organic search rankings

· Conduct regular technical SEO audits and work with the web development team to fix technical website issues

· Manage digital advertising campaigns (SEM, Display, Social, Programmatic)

· Conduct research on market trends, brand’s audiences and competitors and end-to-end consumer journey to drive engagements and conversions

· Analyze digital marketing analytics reports and share insights with the team to develop optimization plans

· Stay abreast of emerging digital tools and platforms, digital marketing trends, new technologies, and share insights with the rest of the team

· Keep up to date with the latest SEO trends, search algorithm updates, new SEO tools and best white hat practices.

· Diploma/Degree or professional certification in either Marketing, Digital Marketing, Public Relations or Mass Communication

· Flair in strong creative design and copywriting skills is a plus

About the Company: My Client is a leading provider of digital solutions for Smart Ships in the maritime industry, offering the one of the most comprehensive, innovative and reliable digital platform for ship owners and charterers around the world.

About the Role: As a Sales Business Development Manager, your role involves growing business by nurturing client relationship. You should be self-driven, ability to identify new business opportunities, expand market presence, maintain strong relationship with clients, ability to cover entire sales and marketing cycle and with product experience in maritime solutions. You should also have deep understanding of the maritime industry and have network to executive profiles in the chartering, manager and ship-owner offices, build up over the years.

You should not only professional but also a skilled communicator capable of attracting new business and clients. The ideal candidate will have a natural talent for sales talk, building strong client relationships, and driving our business growth.

Responsibilities:-

· Responsible for the Sales effort in regions assigned

· Develop markets assigned

· Generate sales leads

· Weekly and Monthly Sales updates to the management

· Manage and handle customers’ relations, feedback and complaints

· Be familiar and keep up to date of market requirements and user needs

· Drive sales activities for existing and new channels

· Be actively involved in trade shows, trade advertisements and other marketing communications activities

· Responsible for reports covering CRM, sales pipeline, activities, performance and plans

· Responsible for bid management

· Work closely with the Group sales network to increase the commercial pipeline

You should have:-

· Attract and engage new clients with compelling sales presentations

· Identify new business opportunities and expand market presence

· Proven sales track record in the maritime business (Min. +5 years’ experience)

· Experienced in selling to shipowners and charterers, B2B

· Experience with direct sales, marine sales, marine solutions

· Able to travel frequently

· Hunter type with ability to close the order

· Experience with selling hardware or software solutions will have an added advantage

· Knowledge of Shipping and Offshore sectors

· Experience with energy optimization in the maritime business is an advantage

· Experience with marketing and production of marketing materials is an advantage

· Previous experience as mariner, technical, commercial experience in the relevant industry is an advantage

Qualification : Tertiary educated with recognized degree qualification preferred

· Dedicated and ambitious

. Ability to act individually, but work as a team

· Good relationship management skills and work in a diverse culture

· Excellent modern communication and presentation skills, both verbal and written

· Can-do attitude and strong execution skills

Interested candidates may also write in to [email protected]

R1100672

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Responsibilities

• To lead a team of supply chain associates
• To constantly look for alternative sources and strive for cost reductions
• To establish good supply chain management – maintaining a good relationship with vendors and ensure that vendors are meeting the Company’s objectives
• To maintain a desired inventory level through vendor management
• To ensure RFQs for new business opportunities are completed within the Company’s desired timeframe
• Review high value and/or critical items and work with vendors to reduce cost without affecting quality
• Ensure all POs are issued to vendors on time
• Ensure vendors complete POs on time while maintaining desirable inventory level
• Review with vendors on parts quality issues and ensure that corrective and preventive actions are taken by vendors
• Ensure store has sufficient stocks to cover for Sales Orders
• Ensure documents issued to vendors are accurate and complete
• Constant and close follow up on parts required for Sales Orders completion
• Review slow-moving or not-moving items in store and work with vendors to clear potential obsolete components
• Generate reports for Management Review
• Ensure vendors’ invoices are accurate and complete for Finance to process payment

Job Requirements

• Degree in any Business or Engineering field with at least 7 years of experience in supply chain management in an electronics manufacturing industry
• Possess knowledge of supply chain management in electronics manufacturing industry
• Possess forward planning and organising skills
• Able to multi-task and stay committed to the job
• Knowledge on Microsoft
• Knowledge on ERP systems
• Good at problem solving and communicating
• Possess good leadership skills and a team player

Responsibiities

Client Acquisition and Relationship Management

Prospecting: Actively seek out and identify potential clients through networking, digital outreach etc.

Qualification: Assess the potential value and fit of leads to prioritize efforts.

Client Meetings: Effectively communicate the value proposition of our company's services and address client concerns.

Conduct presentations: Deliver compelling presentations to potential clients, highlighting the unique value proposition of our company's services.

Relationship Building: Foster long-term relationships with clients through regular communication, personalized service, and trust-building.

Sales Strategy and Planning

Sales Forecasting: Develop accurate sales forecasts based on market trends and existing company's data.

Sales Pipeline Management: Track and manage the sales pipeline, prioritizing leads and opportunities.

Sales Strategy Development: Create and execute strategic sales plans that align with company's objectives with Management

Competitive Analysis: Monitor competitors' activities and adjust sales strategies accordingly.

Event Planning and Coordination

Collaborate with event team: Work with the events team to ensure client requirements are met throughout the planning process.

Client Consultation: Collaborate with clients to understand their event objectives, target audience, and budget.

Event Execution: Coordinate with clients and internal team on the event execution, including logistics, timelines, and on-site management

Problem-solving: Offer insightful/creative solutions to challenges and opportunities that arise during the event planning process.

Post-Event Evaluation: Analyze event performance and identify areas for improvement.

Market Research and Development

Market Analysis: Conduct in-depth market research to identify emerging trends, opportunities, and potential challenges.

Customer Insights: Gather and analyze customer feedback to refine services and marketing strategies.

Business Development Initiatives: Propose and implement new business development initiatives to drive our company's market reach and new revenue channels.

Staying up-to-date: Continuously monitor industry trends and developments to identify emerging opportunities and competitors

Reporting and Documentation

Sales Reporting: Prepare regular sales reports, including sales activies/progress, client interation, and contract management. Also, feedback report on client's feedback and areas for improvement.

Compliance: Documentation are inline with company policies and industry regulations.

Requirements

Min: Diploma & Above

No overtime and shift work

REQUIREMENTS:

• Degree in Architectural Structural & Mechanical or Electrical Engineering
• Minimum 10 years of relevant work experience, highly proficient in the use of BIM software
• Familiar with various aspects of engineering e.g. Civil, Structural, Architecture, Mechanical, Electrical.
• Relevant certificate in Building Information Modelling (preferred from BCA)
• Expertise in using Autodesk Revit and other 4D/5D software, and coordination software such as Navisworks Manage, Autodesk Construction Cloud/IDD requirement, etc.
• Highly motivated and able to work independently, a strong team player and able to handle fast-paced projects.

RESPONSIBILITIES:

• BIM/VDC/IDD: Execution Plan
• Coordinate IDD Activities: Manage the implementation of digital delivery solutions such as Building Information Modelling (BIM), digital twin technologies, cloud collaboration tools, and other project management platforms.
• Implement Advanced Technologies: Deploy technologies like BIM, Virtual Design and Construction (VDC), IoT, AI, and automation in workflows.
• Integrate Systems: Ensure interoperability among various digital systems to support seamless information flow and collaboration.
• Maintain Digital Standards: Ensure all digital tools and processes comply with relevant industry standards and regulations.
• Quality Control: Monitor and evaluate the quality of outputs to ensure adherence to project specifications and expectations.
• Documentation: Maintain accurate records of digital project workflows, tools, and outcomes for future reference.

KEY DIGITAL SKILLS:

a. BIM & VDC & IDD Technical Skills

• Proficiency in BIM software for modeling, design coordination, and clash detection.
• Expertise in VDC for simulating construction processes and optimizing project schedules.
• IDD Requirement Workflows

b. ACC Data Analytics and Integration

c. Autodesk Construction Cloud-based Collaboration, Project Management & Field Management etc.

Human Resource (HR)

- Determine, plan and hire for company's human resource requirements including being involved in the recruitment, interviewing and training of new staff across the company

- Structure and provide constructive and timely performance evaluations

- Consult and provide recommendations to management for strategic planning, including monitoring trends and analyse data relating to human resource deployment and performance

- Identify and groom individuals with leadership potential and path growth planning for the Company

- Optimise job scopes to ensure productivity and engagement for all staff

- Administer and execute routine and extraordinary tasks in management of human resources of the Company including but not limited to, attendance and leave tracking, appraisals, payroll, accommodating delicate circumstances, providing reasonable accommodations, investigating allegations of wrongdoing, termination of staff and formulation of policies

- Identify and formulate policies in compliance with local labour laws

- To carry out duties and responsibilities as may be assigned to you.

Operations (OPS)

- Oversee day-to-day operations and to assist in resolving issues in a proper and timely manner

- Consult and provide recommendations to management for strategic planning, monitors trends via data analysis for the daily operations and future projects

- Identify and formulate policies and workflows, thereafter enforcing and overseeing staff’s compliance

- Create protocols and assist with primary recovery in cases of customer complaints / dissatisfaction

- To coordinate and work with the stakeholders

- To carry out duties and responsibilities as may be assigned to you

REQUIREMENTS

- Strong organizational, follow-up and excellent communication

- Have basic/intermediate experience in working with Excel or Google Sheet

- Able to work independently and in a team, willing to take on ad-hoc duties as assigned by the Director / Managing Director

- Previous experience in human resource, operational support and/or change management will be an added advantage

About Us:
Agape Connecting People is an established training academy with a five-year strategic growth plan focused on training, placement, and mentoring support. We are committed to transforming lives through skill development and creating meaningful career opportunities.

Job Summary:
We are seeking a dynamic and experienced Training & Placement Manager to lead our training and placement operations. The ideal candidate will have deep expertise in the SkillsFuture Framework and a proven track record in managing training programs, developing industry partnerships, and driving successful job placements.

Key Responsibilities:

· Training Program Management:

o Design, implement, and oversee training programs aligned with the SkillsFuture Framework.

o Ensure curriculum relevance by staying updated on industry trends and government policies.

o Manage course accreditation processes and compliance requirements.

· Placement & Career Development:

o Build and maintain partnerships with employers and industry stakeholders.

o Develop job placement strategies and manage placement drives.

o Provide career counseling and mentoring support to program participants.

· Business Development & Stakeholder Engagement:

o Identify business growth opportunities and collaborate with external partners.

o Establish and nurture relationships with SkillsFuture Singapore and other regulatory bodies.

· Operational Leadership:

o Lead a team of trainers and support staff.

o Oversee budgets, KPIs, and reporting metrics.

Qualifications & Requirements:

· Bachelor’s degree in Education, Business, or a related field. A postgraduate degree is advantageous.

· Minimum 5 years of experience in training and placement, with specific experience related to the SkillsFuture Framework.

· Strong network within the training and employment sectors.

· Excellent communication, leadership, and stakeholder management skills.

Why Join Us?

· Opportunity to lead a growing training academy with a transformative social mission.

· Collaborative and purpose-driven work environment.

· Career development and growth potential.

Application Process:
Interested candidates should submit their resume, a cover letter detailing relevant experience, and professional references. Applications will be reviewed on a rolling basis until the position is filled.

Join us in creating lasting social impact through skills development and career transformation!

Email to : [email protected]

We are seeking an experienced and detail-oriented Payroll Manager to oversee and manage the payroll operations for the organization. The Payroll Manager will be responsible for ensuring accurate and timely processing of employee salaries, benefits, deductions, and compliance with all relevant regulations. This role requires strong leadership, exceptional organizational skills, and the ability to work closely with HR and finance departments to ensure the smooth execution of payroll processes.

Key Responsibilities:

• Payroll Processing: Manage and oversee the full payroll cycle for all employees & contractors ensuring accurate and timely processing of wages, bonuses, commissions, and deductions.
• Compliance & Reporting: Ensure payroll complies with relevant labor laws, tax regulations, and organizational policies.
• Data Management: Maintain accurate records of employee hours, salary changes, tax filings, and benefits. Monitor and correct discrepancies in payroll data.
• Benefits Administration: Administer employee benefit programs, including health insurance, and other employee benefits, ensuring accurate deductions and enrollment.
• Employee Inquiries: Serve as a point of contact for employee payroll questions or concerns, providing timely and accurate responses.
• Audit & Reconciliation: Perform regular audits and reconciliations to ensure payroll accuracy, resolve discrepancies, and maintain up-to-date employee records.
• Collaboration: Work closely with HR and Finance teams to coordinate payroll data, benefits administration, and employee recordkeeping.
• System Management: Oversee payroll software systems, ensuring they are functioning correctly and implementing upgrades or improvements as needed.
• Continuous Improvement: Identify and implement process improvements to enhance the efficiency and accuracy of payroll processes.

Key Qualifications:

• Diploma or Bachelor's degree in Accounting, Finance, Business Administration, or related field (or equivalent experience).
• Proven experience (5-8 years) in payroll management.
• In-depth knowledge of payroll regulations, tax laws, and labor laws.
• Strong understanding of payroll software systems
• Excellent organizational, analytical, and problem-solving skills.
• High attention to detail and accuracy.
• Strong communication skills, with the ability to effectively interact with employees at all levels.
• Ability to handle confidential information with discretion.

Responsibilities

Infrastructure Strategy and Planning

• Develop and execute a comprehensive infrastructure strategy aligned with the organization’s goals and objectives.
• Identify emerging technologies and trends to enhance the company’s infrastructure capabilities.
• Collaborate with stakeholders to understand infrastructure requirements and translate them into actionable plans.

Infrastructure Operations

• Oversee the day-to-day operations of the IT infrastructure, ensuring stability, reliability, and security.
• Review and assess change requests to ensure compliance with established change management policies.
• Monitor and track the progress and impact of infrastructure changes with proper documentation and reporting.
• Monitor and manage network performance, server uptime, and system capacity to meet business demands.
• Collaborate closely with cross-functional teams (Application, Security, Workplace, and Business) to ensure smooth integration and support of infrastructure requirements.
• Establish and enforce infrastructure-related policies, procedures, and standards to ensure compliance and data security.
• Responsible for capacity planning, asset planning, and performance analysis.
• Provide monthly summary and progress report on systems health and/or risks.
• Support annual Audit, BCP/DR, Backup & Recovery exercise.

Vendor Management

• Evaluate, select, and manage relationships with infrastructure vendors, service providers, and contractors.
• Negotiate contracts, pricing, and service level agreements to achieve cost-effective solutions and maintain quality standards.
• Monitor vendor performance and ensure adherence to contractual obligations.

Job Requirements:

• Bachelor degree in Computer Science, Information Technology, or a related field, or equivalent
• Minimum experience of 1 years in infrastructure domain or similar role, managing large-scale IT infrastructure projects.
• Strong technical knowledge and hands-on experience with network architecture, server infrastructure, storage solutions, and cloud (Azure) platforms.
• Exposure to network infrastructure, Windows Server Administration, Hyper-V, Azure Cloud, Cisco Meraki, DNS, DHCP, MPLS. Knowledge in WAF, and Palo Alto would be added advantage.
• Proficient in infrastructure design principles, best practices, and industry standards.
• Demonstrated leadership abilities, with a track record of successfully managing and developing technical teams.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels. Exceptional oral and written communication skills.
• Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving issues.
• Knowledge of cybersecurity principles and practices.
• Ability to work independently as well as foster teamwork.

We are looking for a Social Media Marketing Manager who is skilled in driving conversions, increasing sales, and engaging our online community. You will lead our social media strategy, create impactful content, manage campaigns, and handle customer inquiries to support our growth objectives.

Key Responsibilities

1. Conversion-Driven Social Media Strategy

• Develop and execute social media strategies that drive traffic, increase sales, and convert followers into customers.
• Identify and target high-potential customer segments with content that meets their needs.
• Collaborate with the sales team to align social media efforts with sales goals.
• Monitor performance metrics to refine strategies and ensure continuous improvement in driving sales.

2. Content Creation and Optimization for Sales

• Create, curate, and optimize engaging content (posts, videos, ads) designed to drive conversions, including product promotions and special offers.
• Use tools like Canva, CapCut, or similar software to design visually compelling content tailored for different platforms.
• Regularly analyze content performance to adjust strategies and maximize engagement and sales.

3. Community Management and Customer Engagement

• Actively manage the social media community by responding to comments, messages, and enquiries quickly and professionally.
• Collaborate with the sales team to address enquiries and feedback, enhancing customer satisfaction and trust.
• Handle enquiries from social media channels, guiding potential customers towards booking appointments or making purchases.

4. Social Media Advertising and Campaign Optimization

• Plan, create, and manage paid social media campaigns to generate leads and increase sales.
• Develop compelling ad creatives and copy that resonate with target audiences.
• Continuously monitor and optimize campaign performance to meet and exceed sales objectives.

5. Lead Management and Sales Support

• Implement systems to track and follow up on leads generated through social media.
• Work with the sales team to refine lead management processes and improve conversion rates.
• Provide insights from social media engagement to improve products and services.

6. Trend Monitoring and Strategic Adjustments

• Stay updated on the latest social media trends, platform updates, and best practices.
• Adapt strategies based on changing trends and user behaviors to maintain relevance and effectiveness.
• Introduce innovative methods and tools to enhance engagement and drive sales.

Required Skills and Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or a related field, with at least 4 years of experience in social media marketing, driving conversions and sales.
• Strong knowledge of social media platforms (Facebook, Instagram, TikTok, XHS, etc.), with experience in community management and customer engagement.
• Proficient in social media tools, analytics, and video editing software (e.g., Canva, CapCut).
• Excellent communication, creative, and analytical skills to craft compelling content and optimize campaigns.
• Ability to work independently, handle multiple tasks, and meet tight deadlines while ensuring high-quality outcomes.

Roles & Responsibilities

· Involved in campaign management, including planning of product promotion, product launches, product listing, campaign follow up etc

· Managing a team of ecommerce specialists including web designers, graphic artists, SEO experts, copywriters, and programmers

· Managing and growing an online store with multiple departments, including marketing, design, customer service, operations, fulfillment, and IT

· Determining which products will be most successful based on competitor offerings and customer preferences

· Managing all aspects of the company’s ecommerce business including inventory, shipping, customer service issues, and taxes

· EDI or API integrations, new item setup, ongoing error handling & escalation to developer resources, etc.

· Assist to develop and implement demand generation plans to grow site revenue

· Liaise with Designer Team on artwork requirements and monitor deadlines for completion

· Responsible for stock inventory accuracy and to address any discrepancy

· Assist Customer Relations department on product knowledge

· Generate analysis and sales reports on regular basis

· Logistic coordination when required

· Prepare and generate purchase orders, invoices and coordinate logistics for B2B operations

· Other duties as assigned

· Flexibility to manage a business that can operate 24/7/365

·

Skills:

· Inventory management

· Customer service

· Data analysis

· Communication

· Operations managers

Requirements:

· Degree or above

• 5 + years of relevant work experience; within a similar eCommerce role
• Management experience in operations, preferable in Grocery retail, including positions of leadership.
• 1- 3 years of experience in working with or developing eCommerce operations systems.
• 1 -3 years experience working across eCommerce project launches and managing project roll-outs
• computer programming languages, website design and coding in Python, PHP, Linux,
• Effective interpersonal and communications skills (verbal and written)
• Proficient in Excel, PowerPoint
• Strong analytical skill
• Identify with company's corporate culture and obey the company's arrangements;
• Demonstrated ability to work in a fast-paced, “self-starter” environment.
• Team player with a positive ‘can-do’ attitude.
• Energetic and enthusiastic – has a sense of urgency.
• Ability to multi-task and meet simultaneous tight deadlines.
• Has the ability to thrive in a challenging environment where priorities often change.
• Passionate about the customer and all elements of the customer experience.
• Flexibility to manage a business that can operate 24/7/365
• A desire to continually learn, improve and go the extra mile
• An attitude of accountability and excellence.

Individual accountability

Commercial Pricing & Modelling

• Develop the commercial strategy and approach for global or regional large-scale single or major multi-x bids.
• Own and be accountable for the pricing strategy from end to end.
• Specialize in multiple product pricing strategies and have a strong understanding of each service lines, platform, and value proposition.
• Collaborate with in-country teams and the various cross functions (Solutions & Proposals, Subject Matter Experts (SMEs)) and provide guidance and challenge to internal teams on our solutioning and pricing / cost inputs.
• Manage multiple external and internal stakeholders to ensure our price offering is suitable to meet both our requirements and executives those of the client.
• Build models to simulate the various profit and loss scenarios as part of Commercial Review Board (CRB) sign-off.
• Lead CRB deal reviews and presentations on the Commercial Core and P&Ls
• Work with business leaders, Pursuit Lead and Commercial Strategy team to understand and mitigate the risks and opportunities around deals.
• Develop simplified storyboard to aid in win-price strategy.
• Participate in client facing deal negotiation and presentation, as applicable.

People Management

• Coach the pricing team and lead them to excellence through feedback and recognition.
• Promote a culture of collaboration and teamwork.
• Maintain active succession planning.

Process & Tools

• Use the internal tools developed by the Global Tools and Analytics team and provide constructive feedback to aid in the development.
• Responsible for establishing and tracking Cost benchmarking and competitor pricing analysis.
• Deploy and adopt new processes and tools as appropriate.

Collaboration/Cooperation Requirements

• Lead with OneJLL leadership behaviours.
• Champion Diversity & Inclusion
• Deliver through instilling trust and building relationship.
• Collaborate globally to share ideas and drive continuous improvements in commercial processes.

Additional

• Manage due diligence and baselining activities where required.
• Deep dive into commercials for renewals and making recommendations for future commercial improvements.
• Address critical gaps between what we sold and how we can improve the margin of existing accounts.
• Lead ad-hoc projects and initiatives.
• Client Consultancy work
• Input to Management Reporting as needed.

Requirements

• Bachelor’s Degree with 8-10 years of experience in pricing and commercial modelling on complex outsourcing contracts, ideally within the commercial real estate industry, with at least 2-3 years of experience as a people manager
• Strong analytical skills, and must be comfortable dealing with numerical data, and have strong attention to detail.
• High level of system skills and commercial acumen
• Excellent communication, negotiation, and stakeholder management skills. Confident in client facing and board level situations.
• People management skills & leadership qualities
• Able to understand and interpret complex financial and commercial situations and explain to a variety of stakeholders.
• Adaptable and able to present with gravitas and build client relationships (internal and external).

Other Personal Characteristics

• Trustworthiness - Can be relied upon to follow through on commitments.
• Focus - Set priorities and sticks to them, without veering off in all directions.
• Judgement - Exercise good sense, especially when under pressure or when faced with making sacrifices for the greater good.
• Strong excel discipline.

About the Job

At JLL, we are driving sustainability through everything that we do, across all service lines and job positions. Specifically, we are growing our Sustainability practice to drive end-to-end sustainability solutions in real estate, from site selection to decommissioning.

In this role, you will work directly with one of our high-profile clients, acting as an embedded extension of their in-house Sustainability Team. As a member of the JLL Sustainable Operations Team with a deep knowledge of the needs of our client’s program, you will ensure they are capturing JLL’s full suite of sustainability services. You will act as an accelerator and partner-collaborator enabling our client to increase engagement across stakeholders and progress towards goals. You will ensure effective integration across regions/business/functions throughout the real estate lifecycle, influence behavioral changes, including change management ownership, required to achieve scope of work delivery, goals, and targets. This role requires a strategic and programmatic approach to embed sustainability thinking and practices across the real estate lifecycle.

Key responsibilities include, but are not limited to:

• Develop and execute energy management or sustainability strategy, including local site-level plans.
• Engage with JLL facility managers and landlords to become the key point of contact for the provision of wide-ranging advice in relation to all aspects of environmental sustainability.
• Implement energy and sustainability programs to reach objectives.
• Support reporting objectives and provide management information relating to the use of utilities and the impact on the internal and external environment.
• Manage the energy, waste, and water data collection process within the JLL technology platform and produce periodic (e.g., monthly, quarterly, annual) reports that are tailored to meet our client’s specific requirements.
• Work with the global utility operations team to deliver reports demonstrating KPI compliance and ad-hoc reporting needs as they arise.
• Drive operational improvements though the identification and implementation of opportunities to improve energy, carbon, and sustainability performance across regional portfolio and building-level perspective.
• Collaborate with other JLL Sustainable Operations team members to share best practices, identify opportunities, and develop case studies.
• Drive implementation of site-level sustainability plans to facility managers, and provide training to support their site-level activities.
• Develop and enhance systems and processes for delivering best practice sustainability performance and use of utility/sustainability management systems for monitoring and/or reporting purposes.

Every day is different, and in all these activities, we’d encourage you to show your ingenuity.

Sound like you? To apply you need to be / have:

Requirements – Essential

• University Degree (Science, engineering, math or related fields)
• Technical understanding of the most common HVAC, electrical, mechanical, and building automation systems
• In-depth understanding of energy and water conservation measures
• Experienced with benchmarking and analyzing utility data to drive sustainability measures
• In-depth understanding of Greenhouse Gas Emission scopes and reporting
• Ability to explain difficult or sensitive information and work to build consensus

Requirements – Desirable

• Experience conducting site walkthroughs to find conservation measures (e.g., ASHRAE Level 1 and 2)
• Strong project management skills and an ability to prioritize and meet deadlines in a high pressure, deadline driven environment
• Knowledge of six sigma, change management, and other frameworks to drive incremental improvements and results at scale
• Experience in the preparation of tenders and work orders and the ability to select appropriate equipment and service vendors
• Knowledge of environmental reporting, utility management and energy budgets, an environmental improvement program, and ISO 14001 (or similar) compliance.
• Familiarity with energy procurement process and renewable energy options

Behavioral Competencies

• Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture
• Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive
• Helps others - Builds relationships, actively collaborates, helps others succeed.
• Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient
• Business first - Focuses on customers and clients, business/financial acumen, JLL first
• Inspire - Inspire others, creates vision and strategy, energizes others

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you...

Job Description

• To manage the 24-hour call centre with the assistance of the call centre executives and be contactable in case of urgent situations.
• Lead, manage, and motivate a team of call centre staff to achieve high levels of customer satisfaction, productivity, and performance
• Provide ongoing coaching, feedback, and performance reviews to ensure that all staff meet or exceed service standards and take disciplinary action if required
• Deal with escalated customer complaints, technical inquiries, and complex issues that staff are unable to resolve.
• Monitor call volume, response times, and service quality to meet established KPI
• Develop/amend and implement procedures for handling different types of customer inquiries, including emergency calls, service requests, and product questions
• Ensure proper call documentation and follow-up processes are followed to track issues and resolutions.
• Track and analyze key performance metrics, including call volume, response time, issue resolution rates, and customer satisfaction scores.
• Prepare and present regular reports on call centre performance to section heads & senior management.
• Develop action plans to improve performance based on data analysis, customer feedback, and team performance reviews
• Work closely with the technical support and service teams to ensure customer issues are resolved quickly and effectively.
• Communicate company updates, policy changes, and product/service information to the team.
• Foster a collaborative environment within the call centre and with other departments to ensure seamless operations.
• Identify areas where team members may need additional training or development and coordinate with the relevant sections.
• Ensure all agents are up to date on product knowledge, safety standards, and customer service techniques.
• Continuously improve training materials and processes to adapt to new challenges and technologies in the elevator industry.
• Liase with store personnel for issuance of spare parts
• Ensure emergency stocks at call centre and troubleshooting tools are accounted for and levels are sufficiently maintained
• Perform any other duties and tasks that may be assigned from time to time to support the company’s goals and business needs. This may include, but is not limited to, assisting with special projects, contributing to team initiatives, or supporting other departments as required.

Job Requirement

• Degree in business administration, communications, or a related field is preferred
• Call-centre management experience is required
• Must be conversant in English and a 2nd language
• Excellent telephony skills with a strong customer focus
• Fast learner (especially for service routes and SAP)
• Ability to work well in teams
• Leadership skills and the ability to motivate and develop staff
• Able to maintain composure while under pressure
• Ability to multi-task
• Able to commence within short notice