Administrative Manager Responsibilities:

• Supervising the day-to-day operations of the administrative department and staff members.
• Hiring, training, and evaluating employees and taking corrective action when necessary.
• Developing, reviewing, and improving administrative systems, policies, and procedures.
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
• Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
• Collecting, organizing, and storing information using computers and filing systems.
• Overseeing special projects and tracking progress towards company goals.
• Building and expanding on skills by engaging in educational opportunities.

Administrative Manager Requirements:

• Bachelor’s degree in business administration, management, or a related field.
• Experience in a related field, such as management or financial reporting, preferred.
• Exceptional leadership and time, task, and resource management skills.
• Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
• Proficiency with computers, especially MS Office.
• Ability to plan for and keep track of multiple projects and deadlines.
• Familiarity with budget planning and enforcement, human resources, and customer service procedures.
• Willingness to continue building skills through educational opportunities.

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

Job Title: IT Infrastructure Manager

Job Responsibilities:

• Develop and implement IT infrastructure strategies aligned with organizational goals.
• Oversee management of network infrastructure, servers, storage, and cloud systems.
• Ensure system performance, security, and compliance with relevant standards.
• Lead and manage the IT infrastructure team, providing guidance and fostering collaboration.
• Manage vendor relationships, evaluate contracts, and oversee IT budget.
• Monitor and optimize network performance, ensuring high availability.
• Maintain documentation of IT systems, processes, and incident reports.

Requirements:

• Bachelor’s Degree in Computer Science, Engineering, or related field.
• At least 8 years of experience in IT infrastructure and operations.
• Strong knowledge of network administration, server management, and cloud platforms (AWS, Azure).
• Proven leadership skills and experience managing teams.
• Strong communication and problem-solving abilities.
• Certifications in ITIL, MCSE, CCNA, or cloud platforms are preferred.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Scope:

• Supervise and motivate retail shops, and provide training for customer service.
• Assist in day-to-day store operations. ensure compliance with policies and procedures.
• Ensure a positive customer experience, address inquiries, and resolve issues promptly.
• Liaison with internal/external relevant parties, answer calls, emails, etc.
• Any other ad-hoc duty assigned.

Requirements:

• Years of retail experience, with supervisory responsibilities.
• Strong leadership and communication skills.
• Admin or assistant experience is a plus
• Having a driver's license is an advantage
• Diploma and above or equivalent experience.
• Strong organizational and good communication skills.
• Discretion, adaptability, and multitasking ability.

Aurora Asia Pacific (21C0671)|Ying Kee (R21103783)

• Develop, implement and maintain quality assurance standards and procedures for our central kitchen in line with company goals and industry best practices
• Conduct regular audits and inspections of kitchen operational processes to ensure compliance with food safety, hygiene and quality standards
• Investigate food quality issues and customer complaints, determine root causes and implement corrective actions.
• Collaborate with operation heads and staff to ensure food quality standards are upheld consistently across all outlets and brands.
• Work with suppliers and vendors to ensure that food ingredients meet quality specifications
• Attend scheduled departmental meetings and prepare monthly food quality assurance reports
• Proactive, insightful, independent thinker, highly efficient and possesses a refined attention to detail
• Have at least 3 years of F&B experience in a supervisory role

Job description – Product Executive /Manager

Product Planning, Contracting & Portfolio Management

Proactively plan, develop, own and manage tours through the product lifecycle while remaining in line with business timescales

Negotiate contract rates and terms: hotels, tour operators and special offers, while remaining in compliance with other relevant regulations

Manage and maintain tour operators’ relationships along with contract administration

Collaborate with Marketing department to define product marketing budget plan

Collaborate closely with Marketing department for brochures and collateral production

Provide tour set-up for OB system

Write and maintain accuracy of appealing tour itinerary descriptions

Pricing & Business Performance Management

Manage tour pricing and set costs, by analysing performance, market influences and budget requirements; define assumptions and propose selling prices

Closely monitor sales against budget and pace by using available data sources and reports

Manage planned promotions, discounts and tactical activities, by working closely with Marketing department to drive sales with focus on achieving budgeted tour load factors

Manage tour capacity and inventory

Continuously develop recommendations and implement initiatives that improve product profit and loss

Quality Assurance & Product Expertise

Collaborate with Tour Operations department to define operational delivery standards

Assist with vendor performance management, as needed

Provide trainings for counter staff on tour products and destinations

Qualifications

Minimum 5years in travel industry; experience with product management, contracting and pricing required

Undergraduate degree or equivalent experience in travel industry

Advanced analytical skills with demonstrated ability to work through the development of complex business solutions

Familiarity with MS Office – Excel, Words & PowerPoint

Strong communicator, both written and verbal, with the ability to direct the actions of others

Must be flexible and responsive to changing priorities while working under pressure to meet immediate datelines

Collaborative nature with the ability to interact with a variety of staff from all levels, including heavy interaction with executive team

Willingness to travel occasionally for trade shows, product contracting, planning and destination familiarisation

Able to start work immediately or in short notice.

· Must be bilingual

· Able to work independently

· GDS knowledge is preferred

· Sabre reservation system

· OB reservation system

Please provide the following information in your resume:

1. Recent photograph

2. Reasons for leaving your last employment

3. Current and/or last drawn salary

4. Expected monthly salary

5. Availability

Job Description

• Monitor Contractors' safety performance and participate actively in site safety management in highlighting to the relevant parties on immediate actions to be taken
• Follow up on all safety matters related to Design for Safety (DfS), WSH etc
• Conduct safety inspections including taking photos of unsafe acts and conditions and bringing to main contractor's attention
• Issue and closely follow up on field observation notices including safety non-conformances notices and respond to site incident(s) in ensuring contractors' carry out emergency response as required
• Conduct roving safety inspections, emergency & incident response and facts finding
• Provide daily safety inspection report to OIC
• lead and conduct monthly safety inspection of the Site and submit the report to Superintending Officer
• Organize and participate in regular Safety Site Walk and Inspection with client and stakeholders
• Submit monthly reports on safety indicators & trending analysis on monthly safety performance
• Report any accident/incident/near miss on site to the OIC and provide all necessary detailed information
• Conduct Inspections for precast elements

Requirements

• Certificate in Workplace Safety and Health Management in Construction Industry Course (bizSAFE Level 2) or equivalent
• Registered as Workplace Safety and Health Officer with MOM and have been practicing as WSHO for at least 3 years
• Be conversant with Statutory codes and requirements for safety and health
• Min 5 years of WSH Experience in deep excavation works , preferably 3 years with developer/main contractor
• Min 3 Years of experience in managing a team of site safety personnel
• Certificate in DfS appreciation Course and lifting operations course

Overview

The CPaaS Product & Partnership Manager will be responsible to drive the growth of our regional CPaaS platform with innovative products and expand the reach of our CPaaS through partnerships. The role will require the candidate to conceptualize, evaluate, plan, define, develop and grow innovative products & partnerships working alongside with the various Bridge Mobile Operators (BMOs). The candidate shall work closely with technology partners to customize or localize the products to suit the market needs where needed, as well as with the BMOs to launch the various products and services on the CPaaS platform so that the BMOs can differentiate themselves in their respective markets and make a difference in the world of business communications.

Key Responsibilities

· Researches the market, identifies the market opportunity, and articulates user and buyer needs in the form of market requirement statements.

· Identify, engage and collaborate with technology or eco-system partners to enable, localize/customise and/or co-create products and/or solutions suitable for the region, giving the BMOs competitive advantage in launching the products.

· Ensure that the regional products developed are commercially viable, scalable and sustainable in the markets to be launched.

· Own the Business & Operational Readiness Framework and work with relevant stakeholders within Bridge, BMOs & technology partners to setup the necessary operational & sales support processes, essential to drive sustainable growth of the products.

· Build Partnership strategies & roadmap to extend the reach of our CPaaS products for relevant industries in respective BMO markets.

· Proactively identify & engage with potential 3rdparty solution providers that require communications services offered by the CPaaS platform.

· Collaborate closely with identified Partners to complement and strengthen their product offering with our CPaaS communication capabilities.

· Lead the Partnership commercials, build, operationalise, and maintain Partner integrations.

· Work closely with Partners & BMOs to enable the most effective GTM for each BMO market.

· Work closely with the BMOs and/or technology partners to constantly run customer engagement programs, such as product knowledge sharing, workshops, seminars etc to drive awareness and adoption of the services.

· Track the revenue of each product, ensuring profitability of the product for both Bridge and the BMOs.

Key Qualifications

· Bachelor's Degree in Engineering, Computer Science, Business, Marketing or equivalent, MSc/MA is a plus.

· Minimum 5 years of work experience in the CPaaS or SaaS/PaaS/IaaS/CCaaS/UCaaS, Telecommunication or related industry developing or managing products.

· Significant experience and knowledge of delivering communication capabilities to B2B and B2B2C ecosystems.

· Proven experience in shaping CPaaS/SaaS Product & Partnership strategy.

· Experience with Customer Data Platforms and Marketing Automation Tools will be added advantage.

· Past Partnership/Alliances/Business Development experiences will be added advantage

· Proven track record of significant experience in managing products in a fast-paced software/CPaaS/SaaS/Telco environment, managing & driving results through diverse cross-functional teams.

· Good command of both written and spoken English, and strong documentation skills with good logical thinking and attention to details.

· Ability to interact confidently, speak and write well and collaborate effectively with Mobile Operators, technology or eco-system partners as well as other stakeholders across key business functions are essential.

Starting salary will be commensurate with the years of work experience.

* Salary does not include CPF contributions by employers for those eligible for CPF contributions.

Personal Data Protection Clause

By submitting your application, you consent to the use of your personal data, contained in this application and in any other documents that you may submit in connection with your application for employment (“the said documents”), for the purpose of appraising your suitability for employment and if unsuccessful, for the retention and use of your said personal data for the purpose of considering you for future vacancies for a period of six months from the date of this application. You hereby also undertake that you have obtained the consent of the persons whose personal data you have provided in the said documents that you may submit their personal data in connection with your application for the purposes indicated herein. You hereby also give consent for the referees that may be listed in this application to be contacted for the purpose of obtaining professional references to consider your suitability for employment.

For more information on our PDPA policy, please visit https://www.bridgealliance.com/personal-data-protection-policy

Interested applicants please send in your CV to [email protected], stating your current and expected monthly and annual salaries.

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

At American Express, our mission is to elevate the customer experience daily by delivering unparalleled products and services. We are on the lookout for a Manager in the realm of Artificial Intelligence (AI) and Machine Learning (ML), specializing in Natural Language Processing (NLP) and Generative AI. This role is pivotal in advancing our data science capabilities to bolster enterprise-wide initiatives, in collaboration with our Technology, Marketing, Servicing, and Risk departments.

Role Overview:

As a Manager, NLP and Generative AI, you will play a crucial role in the development and implementation of cutting-edge NLP solutions that address significant business challenges. Working closely with cross-functional teams, you will leverage your expertise in NLP to enhance our product offerings and streamline operational processes. Your contributions will directly impact our strategic goals, driving innovation and excellence in customer interactions.

Key Responsibilities:

• Lead the design and development of NLP and Generative AI projects, ensuring alignment with business objectives and scalability across the organization.
• Conduct applied research in NLP to identify and deploy advanced techniques that enhance our data science capabilities, focusing on delivering practical business solutions.
• Foster a culture of innovation by staying abreast of the latest trends in AI and NLP, and actively sharing knowledge and insights to contribute to the collective growth and technical proficiency of the team.
• Manage project timelines, resources, and deliverables using agile methodologies, ensuring efficient progress from conception to deployment.
• Collaborate with the Technology team to integrate NLP solutions into our existing systems and platforms, enhancing functionality and user engagement.

Qualifications:

• Ph.D. degree in a quantitative discipline (e.g., Computer Science, Engineering, Statistics, Mathematics).
• Extensive experience in machine learning, NLP, and Generative AI, with a demonstrated ability to manage projects from inception to completion.
• Proven expertise in applying deep learning and NLP techniques to solve complex problems, with a portfolio of projects that have delivered tangible business outcomes.
• Solid understanding of Large Language Models and practical experience with Generative AI
• Solid understanding of agile project management principles, with experience leading teams and managing projects in a fast-paced environment.
• Excellent communication and leadership skills, with the ability to collaborate effectively with both technical and non-technical teams.
• Strong problem-solving abilities, with a creative and analytical approach to tackling challenges and driving results.

COMPANY DESCRIPTION

Company Overview

Headquartered in Singapore, The EtonHouse International Education Group has 120 schools across 11 countries. We run pre-schools as well as K-12 international schools. Together, these schools provide internationally recognized programmes and high-quality education to over 20,000 students globally. The group also runs enrichment programmes and cutting-edge ed-tech programmes to scale the provision of high-quality education in pre-schools.

Over the last 27 years, EtonHouse has been at the forefront of international education in the Asia Pacific region and has won numerous awards. In 2019, our founder, Mrs. Ng Gim Choo won the EY Entrepreneur Of The Year Award in the Education category. In addition, EtonHouse was recently selected to be in the inaugural cohort of the Scale-Up SG programme, which is an Enterprise Singapore programme selecting high-growth potential local companies which can be groomed into future global champions.

With children at the heart of what we do and the vision to make good quality education accessible to every child in Singapore, EtonHouse launched the EtonHouse Community Fund (ECF) in 2015. As an independent IPC charity, ECF continuously runs initiatives to make a difference in the lives of vulnerable children.

EtonHouse Vision

Shaping the future through education

EtonHouse Mission

Developing confident and capable global citizens

Be a part of the EtonHouse family

We welcome passionate and dedicated professionals who share our belief in the power of education. Together, we can make a meaningful difference to children and society through education.

RESPONSIBILITIES

Job Description

Reporting to the Group Brand and Marketing Director and the School Principal, the Parent Liaison Manager will work closely with other relevant internal departments to market and promote EtonHouse International School to the international and local community in Singapore.

Enquiry Management

• Ensure the PLO team captures all new enquiries (calls, email, online leads, walk-in's etc.) in the CRM system from the date of receipt.
• Ensure the PLO team records all appropriate information into the CRM system. Ensure the PLO team contact all new enquiries and are followed up by phone or email within 1 working day. Overseas phone calls can be made using the CRM.
• Ensure the PLO team emails the prospective parent the school tour confirmation details
• Ensure the PLO team contacts the prospect parent 1 days before to re-confirm their appointment (email where necessary) and use the CRM calendar tool to do so.
• During tours, ensure that the PLs share learning stories, videos and documentation that makes learning visible as well as introduce a member of the academic team to provide a high quality experience
• Post school tour; ensure the PLO team sends a post tour email within 1 working day after the school tour.
• Ensure the PLO team tracks and note all comments within the CRM in a timely manner and update their status.
• Ensure the PLO team follow-up with all post tour parents by calling them 3 days post tour to check their status, or any other questions. Use the ‘sequence' tool and the ‘templates' in the CRM to connect with families.
• Ensure the PLO team arranges any follow-up meetings i.e. principals, assessments within 1 week post tour.
• Review the status of all enquiries from the CRM reporting (pre/post tour) ensure that the PLE's are following up with their prospect parents.
• Compile tour templates learning stories for PLO team to improve the school tour.
• Review and shadow the PLE's around school tours to ensure they are promoting the school in the right light i.e. curriculum, stories, facts etc.
• Continuous review of the school tour process with the PLE's from start to end, i.e. explaining about EtonHouse, Curriculum, application documents etc. Ensure a 5-star customer service to parents.
• Support families for student pass applications and the team wherever required to facilitate these conversations with agents or parents directly
• Engage in all induction courses and professional development sessions facilitated by HQ
• Ensure that the data in the CRM is updated at all times to facilitate accurate reports and trends
• Update parent status in the CRM and engage with them intentionally to nurture them through the funnel. Use the CRM features-sequences and workflows
• Train and induct new joiners and existing members of the PL team to use best practice in CX and use of technology platforms

• Advocate for the EtonHouse learning pathway beyond pre-school
• Ensure that the school website has accurate and up-to-date information
• Providing outstanding customer service that is personalised and in alignment with the organisation's culture and values.
• Support all media and brand and marketing events and requests
• Update the AI bot templates on a regular basis to keep them relevant and use campaigns from time to time to remarket and enhance conversions
• Be responsible for your own PD by staying up-to-date with all platforms used by the PL team
• Handle all admission and withdrawal processes and documents
• Monitor and track student numbers, agent referrals, withdrawal data

Open House/Weekly School Tours

• Lead the organisation of open days from managing the RSVP list to organising the relevant groups, schedule of the day and follow up.
• Ensure the PLO team confirms attendance 2-3 days before the Open House. The team also follows up with a phone call.
• Allocate school tour groups for each school coordinator
• Brief school coordinators as to the set-up for the open house
• Ensure the school is clean/set-up ready for open house.
• Work with the kitchen to ensure food etc. is provided and setup
• Facilitate the content of the sharing by the principal and/or other members of the leadership team
• Prepare materials and resources that are shared with families

• Bachelor degree from a recognised University with at least 5 to 6 years of related work experience in a sales management / business development role in the education services or a service-oriented industry.
• Sales management experience is desirable
• Experience working in an international school environment would be an added advantage.
• Possess a collaborative attitude and work well in a team oriented work environment
• Excellent written and verbal communication skills
• Result oriented and a hands-on marketer

Join our Legal & Board Secretariat team as Legal Counsel, and channel your expertise towards the creation of a vibrant care community in Singapore enabling our people to live well and age gracefully, and journeying with them to better mental health and overall well-being in the process!

As Legal Counsel of AIC, your work will complement those of the Business Divisions and Corporate Functions in sector planning and integration, as well as client engagement and services development. Your work protects the legal interests of AIC, and plays a pivotal role in ensuring the making of informed decisions that best serve the Company’s vision and mission to transform Singapore’s community care landscape!

Reporting to the General Counsel, you will manage the legal affairs of AIC and advise on all the legal aspects arising from the transactions that the Company undertakes, including but not limited to the provision of legal support and services to the Business Divisions and Corporate Functions in their projects and programmes, so as to ensure the legal effectiveness and regulatory compliance of all of AIC’s policies and processes.

Legal Advice

• Provide legal advice on the transactions that AIC undertakes.
• Provide legal advice on issues encountered by or affecting AIC such as those arising from contract, tort, intellectual property, etc.
• Draft/vet contracts and other documents such as letters of award, grants, tenders, leases, licences, IT contracts, sponsorship agreements, data sharing agreements, memoranda of understanding, etc.
• Tend to legal issues arising from post-contractual administration.

Legal Policy Advice

• Provide legal policy advice on all AIC policies and processes (including its HR and other corporate policies).
• Provide legal policy advice on selected AIC communique and dealings with members of the public.

Legal Training

• Provide legal training so as to advance legal education and knowledge sharing in AIC during the course of in-house legal consultations, as well as in the provision of legal and legal policy advice.

Job Requirements:

• Degree in Law from NUS, SMU, SUSS or scheduled universities under the Legal Profession (Qualified Persons) Rules. Entry level candidates are also welcome to apply
• Admitted to the Singapore Bar
• A 1-year post-qualification experience will be advantageous (but not crucial)
• Self-motivated, collaborative and adaptable
• Strong communication and interpersonal skills
• Ability to work independently and interact with stakeholders
• Working knowledge of corporate secretarial roles and functions is a bonus (although not essential)

The ideal candidate will be:

We are looking for a highly capable and experienced Personal Assistant (PA) cum Office Manager with at least 5 years of experience in preferably a corporate environment, to support our senior leadership team and ensure the smooth functioning of our office operations.

A self-starter who is efficient, detail-oriented, and capable of managing multiple tasks simultaneously. You will play a key role in supporting the executive team and ensuring seamless office management, administrative tasks, and effective communication within the organization.

Key Responsibilities:

· Provide comprehensive administrative and secretarial support to senior executives, including calendar management, meeting coordination and travel arrangements.

· Manage office operations, including organizing office supplies, facilities management, and coordinating office events.

· Maintain office filing systems and documentation in an efficient and organized manner.

· Ensure compliance with health and safety regulations within the office environment.

· Handle ad-hoc tasks and provide general support to the senior leadership team as needed.

Requirements:

· Candidate with 5 to 7 years of experience in a business with regional or multi-national operations.

· Ability to work independently and manage multiple tasks simultaneously.

· Competency in written and spoken English and possess team leadership qualities.

Convenient office location in 51 Changi Business Park Central 2, Singapore.

If you meet the above qualifications and are ready to take the next step in your accounting career, we would love to hear from you!

UPC Renewables Asia Pacific Holdings Pte Ltd. is an equal opportunity employer and welcomes applications from all qualified individuals.

We are a family-run business seeking the ideal candidate to oversee our operations. We offer a welcoming and supportive work environment, with many of our team members having been with us for years. We also offer bonus for exceeding revenue targets.

Operational Management:

• Oversee daily restaurant operations, including opening and closing procedures, inventory management, and vendor relations.
• Ensure compliance with health, safety, and sanitation standards.
• Monitor and maintain equipment, facilities, and overall cleanliness
• Ensure that supply of ingredients are always of quality
• Be responsible for the management of the delivery platforms, and keep the menu updated

Customer Experience:

• Maintain high standards of customer service, addressing complaints and resolving issues promptly.
• Work with team to create a welcoming and enjoyable dining experience
• Implement initiatives to enhance guest satisfaction and loyalty.

Food Prep and Food Service

• Support food prep requirements
• Serve customers and clear tables
• Be able to coordinate large delivery orders

Financial Oversight:

• Manage budgets, control costs, and maximize profitability.
• Analyze monthly PnL reports, including sales and labor costs, to identify opportunities for improvement.
• Work with the management to develop strategies for increasing revenue and reducing expenses.

Marketing and Promotion:

• Support promotional campaigns and events to drive traffic and revenue.
• Collaborate on social media and marketing strategies to enhance the restaurant's presence.

Main Responsibilities:

To manage, direct and control maintenance programmes at locations to ensure that all activities are performed in accordance with the maintenance budget/cost constraints, schedule, configuration requirements and quality standards. Ensure programs are in full compliance with contract requirements and specifications.

This includes:

• Review of records for all major repair, major alteration to ensure compliance
• Conduct in process and verification surveillance of work performed to ensure compliance with approved data and company policy and procedures.
• Conduct annual and quarterly audits
• Provide QA support to onsite Project Managers and Engineering staff.
• Input surveillance data in the QA data base, generate reports and metrics of performance.
• Participate in and chair monthly quality focus meetings to drive continuous improvement.

Requirements:

· Previous experience in auditing

· Proficient with Microsoft Word and Excel software

· Good administrative and organizational skills

· Good communication skills

· Must be able to work independently and be flexible

· Ability to adjust to language and cultural differences

Join ACA Pacific as a Business Development Manager (BDM) - Firewall and Network Products

Are you passionate about cutting-edge network security solutions? Do you have a knack for building strong client relationships and driving sales growth? ACA Pacific is looking for a dynamic and results-oriented Business Development Manager (BDM) to join our team and lead our firewall and network product portfolio.

Key Responsibilities:

• Develop and execute strategic sales plans to achieve sales targets and expand our customer base.
• Identify and engage with potential clients, understanding their needs and providing tailored solutions.
• Maintain and grow relationships with existing clients, ensuring high levels of customer satisfaction.
• Collaborate with the technical team to stay updated on the latest product developments and industry trends.
• Conduct market research to identify new business opportunities and stay ahead of competitors.
• Prepare and deliver compelling presentations and proposals to clients.

Qualifications:

• Proven experience in business development, sales, or a related field, preferably within the IT or network security industry.
• Strong understanding of firewall and network products and their applications.
• Experience in the transport, manufacturing, or logistics verticals is highly desirable.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and as part of a team, with a proactive and results-driven approach.
• Diploma in Business, IT, or a related field is preferred.

What We Offer:

• Competitive salary and performance-based incentives.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.
• Access to the latest technologies and industry-leading products.

Our global transfer pricing practice is recognized as a market leader in advising on relevant aspects of intercompany transactions. We offer depth of experience through a worldwide network of dedicated transfer pricing economists and tax professionals.

The opportunity

Are you ready to take control and deliver impact? Then join EY and gain experiences that will last a lifetime.

We’re looking for a Transfer Pricing Manager to join our team.

Within Ernst & Young's International Tax Services (ITS) team, our global transfer pricing practice is recognised as a market leader in advising on relevant aspects of intercompany transactions. We offer depth of experience through a worldwide network of dedicated transfer pricing economists and tax professionals. Providing a fully integrated approach to transfer pricing, our transfer pricing professionals undertake the following:

• Assistance with the preparation of transfer pricing policy and preparation of transfer pricing planning reports
• Preparation of transfer pricing documentation to substantiate transfer pricing positions taken
• Assistance with transfer pricing aspects of tax authority queries or formal audits
• Where companies would like up-front certainty on transfer pricing positions, assisting with applications for and negotiations of rulings and Advanced Pricing Agreements (APAs)
• Transfer pricing planning, including Operating Model Effectiveness projects that seek to obtain tax benefits from business restructuring
• Acting as the preferred advisor to multinational companies, addressing ad hoc transfer pricing queries

In your role as a Transfer Pricing Manager you’ll:

• Analyse information, apply economic and financial knowledge to client situations, and develop effective approaches to clients' financial circumstances.
• Take a lead in developing recommendations and implementation plans.
• Develop and deliver transfer pricing and economic ideas with timely, responsive services and work products, and identify opportunities for transfer pricing and other services.
• Manage transfer pricing engagements and business development initiatives
• Assist in managing engagement economics by organising staffing, tracking fees and communicating issues to project leaders
• Build strong internal relationships within the transfer pricing team and across other services
• Coach and mentor staff

We’re looking for people with the following experience:

• Degree in economics, law, finance, tax or accounting; a CPA or similar certification
• At least 5 to 9 years of experience in transfer pricing or similar experience, with sound understanding of complex transfer pricing concepts
• Strong managerial, organizational, project management and analytical skills
• Good verbal and written communication skills

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

Working Venue - Pasir Panjang

Operates between B2B and B2C

Account Servicing Manager work together with General Manager to maintain client relationships, to identify and open new opportunity to achieve profitable sales.

Besides handling cliental, Account Service Manager needs to work with and serve our corporate and franchise-run retail and/or F&B outlets as customers.

Job Scope

· Communicate with clients to meet their needs

· Build trust with clients

· Sales negotiations

· Sales analysis

· Work cross functionally with the relevant internal teams to ensure customer needs are being met

· Research and observe customer behaviour to make improvements

· Competitor analysis

· Business development and leads nurturing

Seeking a dynamic and experienced Distributor Sales Manager for a European Diagnostics company to lead our expansion efforts in the APAC region, this position will report directly to the Distributor Sales Director.

Key Responsibilities:

The Distributor Sales Manager will focus on implementing strategic initiatives to expand footprint in APAC markets.

Main Tasks :

1) Business Development:

• Develop and implement strategies to penetrate key markets, enhance market presence and demand for our diagnostic solutions.
• Identify, generate, and cultivate new business opportunities, including onboarding distributors, customers, and strategic partners.

2) Sales Growth through Distribution Management:

• Lead revenue growth in the Asia Pacific region by identifying, onboarding new distribution channels while optimizing existing partnerships to enhance commercial success.
• Monitor distributor performance and alignment with strategic objectives to ensure effective execution of sales strategies, and maximize sales performance to support the company’s global growth strategy.
• Provide accurate sales forecasts, pipeline updates, and market intelligence.
• Conduct market studies to understand regional dynamics and develop strategies for optimal market penetration and customer acquisition.
• Support and lead the launch of new products in the APAC markets.

3) Marketing Initiatives:

• Organize and oversee product awareness campaigns, seminars, and events in collaboration with the marketing team and the local distributors.
• Foster relationships with distributors, customers, and Key Opinion Leaders (KOLs), and represent us at relevant congresses and seminars.

4) Stakeholder Collaboration and Regulatory Compliance

• Work in close collaboration with cross-functional teams (including sales, product marketing, communication, regulatory affairs, order management, technical support, field application specialists, finance, and corporate management) to ensure alignment with our business objectives.
• Conduct all commercial activities in line with our quality policies and ensure compliance with local and global regulatory requirements.

Requirements:

• Commercial leadership experience in APAC markets.

• Experience in Distributor Development/Management in APAC

• Master’s or Doctoral degree in relevant scientific fields

• In-depth knowledge of molecular diagnostics, including q-PCR and NGS( Next Generation Sequencing) technologies.

• Excellent interpersonal, communication and presentation skills

• Flexibility and cultural sensitivity to work in a rapidly growing yet still small company

• Proactive, self-motivated, independent, solutions-oriented, and adaptable to dynamic

environments.

• Regular travel across Asia Pacific region is required

This role presents an exciting opportunity to drive growth and innovation in one of the most dynamic

regions for molecular diagnostics. If you are a strategic thinker with a passion for performance, and

like to thrive in an international environment, we invite you to join our team!

Job responsibilities will include:
• Explaining new products, technology, workflows and solutions to customers including in the battery, steel, automotive, and coatings industries, as well as to academic researchers.
• Initiating and driving business development projects to deliver pipeline and bookings growth for electron microscopy and XPS products in the region.
• Establishing and maintaining strong relationships with key customers to better understand how to make them successful, both in academia and industry.
• Market research and analysis, including participating in microscopy societies and conferences, using online tools such as websites, databases and social media, and identifying key opinion leaders
• Delivering pipeline and bookings growth for FIB, SEM, TEM and XPS products in the region
• Event planning and execution including conferences, workshops, trade shows and webinars, and presenting at such events.
• Adapting or translating marketing and presentation materials for local use.
• Training the sales force about new solutions, applications and competitor products.

The ideal candidate would have:
• A university degree or equivalent, preferably a PhD or similar research experience in the field of materials science, metallurgy, electron microscopy, nanotechnology, physics, chemistry, engineering or similar
• Strong understanding of electron microscopy technology and application to Materials Science research, preferably with hands-on experience
• A passion for electron microscopy and materials science
• Be a fast learner willing to tackle new challenges in a sales environment.
• Energy and a “can do” mind-set.
• Excellent communication skills, both verbal and written, including the ability to explain technical concepts and applications clearly to a range of audiences, to gain trust, to influence and persuade others, to present at conferences, and to work well in teams.
• Ability to achieve results and work to agreed timelines.
• Good judgement and decision-making skills.
• Enthusiasm to work within a diverse, cross-functional, international team
• A high level of integrity and a desire to improve customer outcomes
• Willing to travel up to 60%, mainly within the APAC region

Interested applicant please submit your application via

https://jobs.thermofisher.com/global/en/job/R-01295343/Sales-Development-Manager

Nexus is seeking a passionate and driven programmatic expert to join our regional Addressable Media Excellence (AME) team – the driving force behind all Nexus Media Solutions and Programmatic Practice activity in APAC.

In this exciting role, you'll be at the forefront of programmatic innovation, collaborating closely with Client Growth, Solutions Science, and the wider Programmatic Practice team to deliver exceptional results for our clients.

This isn't just another job – it's a chance to:

• Be the APAC AI expert: Empower our markets with expertise on our cutting-edge AI-powered platform (i.e. GroupM Copilot and Create) unlocking new possibilities and driving adoption.
• Elevate programmatic performance across the region: Share your knowledge and best practices to elevate programmatic strategies and campaign performance across diverse APAC markets.
• Drive strategic advancements: Collaborate with internal teams and vendors to pioneer innovative solutions, optimize campaigns, and streamline operational efficiency.
• Become a trusted voice in the industry: Develop insightful documentation and training materials, sharing your programmatic expertise and shaping best practices.
• Thrive in a collaborative environment: Partner with client growth and cross-functional teams to craft compelling narratives, build winning solutions, and ensure client success.
• Turn data into a competitive advantage: Leverage data-driven insights to inform campaign strategies, optimize targeting and creatives, and deliver exceptional results across all channels.

Reporting of the role

This role reports to the Director, Programmatic Trading – AME.

3 best things about the job:

• It’s a great work environment - You will collaborate with a group of quick witted, diverse and extremely dedicated colleagues who are all passionate about programmatic and making advertising welcome.
• Opinions and ideas are highly encouraged, and everyone has a voice at Nexus. Ambition is expected and passion is admired. We are always open to new ways of thinking from everyone, especially those that will contribute to the overall success of Nexus.
• It is never static. You are empowered to create your own balance and be proactive. There is always something new to learn, new challenges to overcome, and new technology to embrace everyday.

Measures of success –

In three months:

• Gain an in depth understanding of the programmatic landscape
• Undergo Nexus Induction trainings on the various Nexus platforms and tools to have a full understanding of how Nexus operates
• Certified on key platforms and technology Nexus programmatic practitioners utilise
• Up to speed with the various DSPs beta offerings and formulating test and learn initiatives with local markets
• Understand GroupM programmatic operational excellence guidelines, including campaign governance, brand-safety best practices and supply path optimization etc.
• Understand Nexus Media Solution commercial model, unique value propositions, and solution offering packages.
• Gain rapport with local markets and agency key account stakeholders.

In six months:

• Independently work on subject matter topics/ initiatives assigned to provide Trading POV and work towards milestones defined
• Build a deep familiarity with our clients’ businesses, strategies, and media-buying goals
• Work closely with regional Client Growth Team on key clients onStrategies for performance and efficiency
  Digital process audit guidance (where applicable)
  Provide governance on Brand Safety Adoption in markets and campaign
• Support local markets and promote AI usage
• Continue to refine gaps/processes/tools to improve campaign performance and efficiency
• Be the subject matter expert on any technical operational questions related to new products launching from local markets

In twelve months:

• Be an integral part of the team and add value in all aspects assigned
• Be confident to hold training sessions where applicable
• Be knowledgeable to run omni channel campaigns
• Be a trusted advisor to both regional and local markets on Trading queries
• Be motivated to always Test and Learn, share and seek different optimization tactics and knowledge share with the wider trading team

Strategic Responsibilities -

AI Expertise:

• Be the APAC Copilot expert: Provide expertise, training, and support for our AI-powered platform, driving adoption and identifying new use cases.
• Champion AI innovation: Lead test-and-learn initiatives of AI offerings in the marketplace, monitor performance, draw insights and make recommendations, and stay abreast of industry trends to unlock new opportunities.

Programmatic Practice & Addressable Media Excellence:

• Elevate programmatic performance: Serve as a regional expert, providing guidance, best practices, and technical troubleshooting to assigned markets.
• Standardize programmatic execution for client success: Co-develop GroupM POVs with global taskforces to design and set GroupM programmatic standards to build a strong foundation for the client’s success.
• Governing key clients’ campaign activation: Determine the best efficient way for Digital Process Audit framework to rollout and be maintained by local markets
• Drive strategic advancements: Collaborate with internal teams and vendors to develop key clients' programmatic maturity frameworks to identity growth opportunity and improve client’s investment return.

Solutions Building

• Develop client-centric solutions: Collaborate with Client Growth and Solutions Science team to build solutions, develop compelling go to market narratives, create operational process & guidelines and ensure client satisfaction.

Cross-Channel Campaign Management & Optimization:

• Deliver exceptional campaign results: Plan, execute, and optimize impactful programmatic campaigns across all channels, exceeding client KPIs and maximizing ROI.
• Turn data into insights: Leverage data-driven insights to inform campaign strategies, optimize targeting and creatives, and continuously improve performance.

What you will need:

• 5-6 years professional experience with digital marketing agency, ad network or other digital media company
• Ability to execute programmatic campaigns with experience including DSPs/SSPs, RTB, ad exchanges, DMPs, audience targeting
• Applied knowledge of 3rd party ad serving, website tracking and associated technologies
• Experience managing digital ad campaigns, - display, video, mobile or paid search from implementation, optimisation to reporting
• Knowledge and passion for digital marketing and Machine Learning: digital display, digital branding, digital direct response, SEM, video & mobile
• Bachelors degree in any of these disciplines are welcomeComputer Science/ Information Technology
  Statistics, business analytics, or related quantitative program
  Marketing, Mass Communications, Arts
• Result-oriented with strong communication and analytical skills
• Ability to work both independently and under supervision once objectives have been set
• Ability to work within a fast-paced and multi cultural team environment
• Good command in written and spoken English
• Proficiency in Microsoft Excel and PowerPoint
• Must be able to work in a fast-paced environment - harvest vast amounts of information, news, data, and research and distill the most important/relevant information for your agency team and their clients.

What you’ll bring:

• Your curiosity
• Your passion for media
• Self Initiative
• Adaptability
• Attention to details
• An open mind

About GroupM

GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupm

About Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means that aside from the local clients and media owners, we also have a high proportion of multi-national clients and media owners.

As the largest media investment management company in Singapore with over 41% market share (Recma) and over 650 employees, GroupM Singapore is the premiere organisation to join and develop a career in.

GroupM APAC is committed to fostering a culture of diversity and inclusion. Our people are our strength so we respect and nurture their individual talent and potential

Cloud Infrastructure Development:

• Build and maintain a robust cloud environment to support business needs.
• Oversee virtual networks, computing resources, and storage systems to ensure seamless performance.
• Lead initiatives to enhance system resilience, including disaster recovery planning and regular testing.

Strategic Cloud Roadmap:

• Partner with stakeholders to design cloud adoption strategies that align with long-term goals.
• Evaluate business needs to identify suitable cloud solutions and create actionable implementation plans.

Performance and Monitoring:

• Ensure operational excellence by setting up monitoring tools to track system health and performance.
• Proactively address performance bottlenecks to minimize disruptions.

Cost Efficiency:

• Optimize cloud resource usage to control expenses while maintaining service quality.
• Analyze expenditures, identify areas for cost reduction, and implement budget-friendly solutions.

Team Enablement and Collaboration:

• Collaborate with IT and business teams across regions to deliver solutions that drive success.
• Coach and mentor team members, enabling their professional growth and encouraging knowledge sharing.

Security and Compliance Oversight:

• Enforce strong cloud security frameworks and implement measures to protect sensitive data.
• Ensure compliance with industry standards and regulatory requirements.

Cloud Migration and Integration:

• Spearhead migration projects, including transitioning from on-premises to cloud systems and inter-cloud migrations.
• Develop migration plans that prioritize business continuity and efficient implementation.

Email and Directory Administration:

• Manage corporate email infrastructure to ensure reliable and secure communication.
• Administer directory services, such as user access controls and hybrid Active Directory environments, ensuring secure authentication protocols.

Issue Resolution:

• Handle complex technical challenges efficiently and ensure quick resolution of escalated incidents.
• Conduct root cause analyses for recurring issues and implement preventive solutions.

Vendor and Partner Engagement:

• Build and maintain strong relationships with cloud service providers.
• Evaluate vendor performance, negotiate contracts, and oversee service delivery.

Continuous Innovation:

• Stay current with evolving technologies and trends to enhance cloud capabilities.
• Introduce new tools and methodologies to drive innovation and system optimization.

Special Assignments:

• Take ownership of additional projects or responsibilities assigned by leadership, offering specialized expertise and insights.

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Minimum of 5 years of experience in cloud infrastructure management or a similar role.
• Strong knowledge of cloud platforms such as AWS, Azure, or Google Cloud.
• Excellent understanding of cloud security principles and best practices.
• Experience with cloud security tools such as AWS Security Hub, Azure Security Center, or Google Cloud Security Command Center.
• Strong knowledge of cloud-based Active Directory (Azure AD) and identity protection solutions.
• Proficiency in email protection solutions and technologies, including email encryption, spam filters, and anti-phishing measures.
• Strong problem-solving skills and the ability to work well under pressure.
• Excellent communication and interpersonal skills.
• Certifications such as AWS Certified Solutions Architect, Azure Solutions Architect Expert, Google Cloud Professional Cloud Architect, or relevant security certifications (CISSP, CCSP) are a plus.

Summary of Position

• Develop business cases with business stakeholders to ensure digital and modernization initiatives are aligned to the company’s goals and objectives. Initiatives need to be applicable globally for the benefit of all the properties.
• Ensure the business case Scope, Goals, Benefits, Costs, Return on Investments, and Risks, are all clearly defined, understandable, and measurable for easy monitoring and tracking.
• Ensure the project objectives and goals are aligned with those of the approved business case. Strategize a plan for the project deployment and product release according to stakeholders’ needs and preferences.
• Planning, organizing, executing, and managing Small to Medium technical projects within Budget, Scope, Schedule, and assigned Resources, including post implementation support and troubleshooting.

Responsibilities:

• Source and Develop Solutions from Vendors Globally: Investigate, Research, and Collaborate with vendors from around the work on innovative and cost-effective solutions that will help the company operate more efficiently, leaner, while still enhancing the customer experience.
• Develop Business Cases: Liaise with stakeholders, mapping the initiatives to strategies and/or operational objectives, develop business justification (scope, goals, financial benefits, costs, risks) for proposed solutions, including measurable factors related to initiative investment decisions that will determine when ROI will be achieved. Pitch the business cases to Senior Management for their approval and funding.
• Contract Management: Build up master service agreements with respective vendors, based on statements of work, proposals, and defined business strategies.
• Project Management: Develop the project plan from Initiation to Planning to Execution and Control to final Closure. Lead and Coordinate effort and communication between Vendors, Business Units, and IT Operations. Ensure Change Management and Risks have been included and documented for management and monitoring, and Securities policies and procedures are followed and adhered to. Track and monitor project costs, finances, scope, schedule, and resources to ensure the project is on schedule, on budget, and delivers on the expected business values from it.

Experience and Skills:

• Bachelor’s Degree in Computer Science, Management Information Systems, Business, or related experience.
• A minimum of 5+ years’ progressive experience from business analyst to project management role, working on projects of increasing complexity and size, from ERP to SaaS, with a successful track record of delivering on time, on budget, and on the expected business values.
• Hospitality industry experience is highly desirable as it will make the role much easier to adapt to.
• Excellent communication skills (written and spoken) and be able to take technical or abstract concepts and ideas, and communicate them in simple and everyday terminology for easy understanding by non-technical people.
• Excellent interpersonal skills, at ease and able to communicate at all levels, from vendors, peers, to senior and executive management.
• Culturally sensitive and empathetic to successfully work and coordinate with peers and vendors from all parts of the world.
• Comfortable dealing with ambiguity, always seeking to clarify for self and others, not afraid to ask the tough questions.
• Likes problem solving, not afraid of any problem or challenge, always looking for a Win-Win solution, and always looking at the bigger picture.
• Always seeking process improvements and a better way to do things.
• Nice to have experience working in a Project Management Office (PMO) and ensuring timely and relevant reporting and detailed documentation of the project Budget, Scope, Schedule, and Resources, while adhering to the company project standards, processes, and procedures.
• Familiar with Waterfall and Agile methodology.

Job Description & Requirements

• To liaise and negotiate with local market personnel & buyers and suppliers directly in India/Bangladesh for products procurement
• To build and strengthen the relationships with buyers, retails personnel and relevant parties to ensure smooth operations of business
• Developing a solid and trusting relationship and communication between major key clients and company
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Provide timely and regular feedback on market spices availability, procurement from various countries to support growth and expansion.
• Evaluate Sharbeswary's current inventory and make suggestions for continuous improvement based on market research and understanding of the purchasing habits consumers
• Maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards
• Performs other job-related duties as assigned by Company
• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

About Filtrona

Filtrona is the only global, independent market leader in the design, testing and manufacture of specialty filter solutions and related scientific services. Headquartered in Singapore, Filtrona has nine manufacturing facilities across Europe, America, and Asia, together with two Innovation Centres, an accredited laboratory and a Centre of Excellence focused on sustainability. The company has 2,000 employees serving customers across 120 countries.

Our purpose is to support our partners to transform and benefit from business growth; we succeed when they succeed. Our mission is to be a responsible, customer-focused innovation leader creating excellence in sustainable solutions for today and tomorrow.

Role and Responsibilities

Insights & Market Model

• Overall market insights/ trends, split by tech, regulatory, consumer, with volume/ value, market CAGR vs Filtrona growth aspirations. Understand market insights & trends – tech, regulatory, consumer and be the 1 source of intel globally, recognizable as the Filtrona expert on insights
• Market model: Database of the entire Universe of Customers within each region, with mapping of all potential customers, the value chain, the industry associations, and competitors, with identification of high level pockets of growth per country, per region and priority segments
• Translate insights into education to commercial teams via newsletter, insights webinars
• In collaboration with Product management, responsible for drawing on customer needs’ and propose DG1 ideas into the innovation funnel

Tactical Marketing Plans

• Understand and define How to win in target markets; Supports development of strategic and tactical market plans and go-to-market plans and materials to help sales force for target markets/ countries
• Understand and quantify the market size, customer prioritization, value proposition/pricing, segmentation, by looking at, amongst others, players & Brands & Product launches, Movement of tow/ filters, Filter Solutions (Today & Tomorrow); Standard Offering, Competition, Illicit trading, Regulation/ tariffs, Consumption habits, Sustainability, Industry, What’s Next
• Understand and identify real customer needs and key buying factors from supported regions, evaluate the elements that customers are willing to pay for and developing customer specific and quantified value propositions
• Works closely with sales: (i) Develop & support Sales to execute strategy to increase SOW, (ii) establish in conjunction with regions & implement a structured action plan; (iii) engage worldwide to ensure delivery and commercialization
• Determine appropriate mode of entry for these markets
• Drive opportunity management for target segments
• Coordinate actions within the regions to drive marketing plans

Opportunity Management

• Opportunities are defined as either leads or new pockets of growth identified within region/ account
• Set up process for managing opportunities with clear rules
• For new leads, identify need for this with tobacco industry; if needed, in collaboration with Business Processes function, set up and drive adoption of Salesforce module for lead management, as one main source of truth and systematic tracking. If not needed, use current pipeline opportunity tracking
• KPIs tracking (quality, quantity, velocity, conversion) and reward. Clear measures on qualifying, progressing, and impacting opportunities
• Training on opportunity generation and prospecting

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Bachelor's or Master's Degree in Business, Statistics, Marketing, Economics, Finance, Mathematics, Engineering, Computer Science, Science or equivalent
• Proven track record of 3-5 years professional experience in market research (in a Tier 1-2 management consulting company) or 6-8 years in strategy, commercial or market insights role focused also on driving implementation.
• Experience in tobacco is highly desirable, otherwise in B2B manufacturing industries
• Excellent command of spoken and written English is a must (bi-lingual communication would be an added advantage)

PREFERRED SKILLS

• Data driven mindset and strong analytical skills with experience in using primary and syndicated research / insights, market and competitive analysis. Ability to translate into strategy
• Exposure to managing strategic projects/ initiatives and experience in analyzing and solving complex problems, ability to independently lead the agenda
• Strategic planning, marketing and business skills
• Creativity and problem solving
• Robust commercial acumen and sales-oriented mindset
• Strategic Thinking, while dealing with asymmetric information
• Market mapping
• Understanding of customer journey would be an added advantage
• Detailed oriented with strong project management skills on multi-market projects
• Experience in demand generation, lead generation and nurturing is essential.
• High level of energy, drive, positivity and integrity.
• Be a strong and lead voice globally communicating regional and diverse customer needs (emerging & developed market needs) and ensure input is addressed in product plans, value proposition and capacity allocation
• Ability to navigate through organizational mazes with ease and comfort
• Ability to balance both near term priorities while executing mid to long term initiatives
• Ability to direct / lead while also being hands on
• New function, thus need to establish processes
• Recognized need for Insights, balance company-wide need for insights with translating these into actions and driving implementation
• Working with multi-cultural teams, frequently virtually
• Dealing with different stakeholders with different motivations, with competing priorities for their time
• Ability to handle multiple tasks and projects simultaneously
• Ability to work creatively and analytically in a problem-solving environment
• Manage strategic planning process and growth plan
• Ability to self-start and self-motivate
• Ability to operate and take decisions in a high-uncertainty environment