Responsibilities:

• Client Servicing: Provide day-to-day consultancy and end-to-end management of campaigns to support client objectives. Serve as the primary contact for clients to ensure results and satisfaction.
• Public Relations Strategy: Lead the conceptualization, planning, budgeting, and execution of communication campaigns.
• Public Relations Execution: Oversee or lead the development of client materials, including press releases, media pitches, briefing documents, and report templates.
• Media Pitching: Develop and lead strategies to secure media coverage, feature stories, and thought leadership pieces.
• Social Media: Devise and implement strategies to ensure successful social media campaigns by securing suitable influencers and collaborators, along with content plans that drive visibility for clients’ campaigns and messages.
• Media Relationships: Cultivate and maintain strong relationships with media and influencers, including those in target markets.
• New Business: Actively participate in new business proposals and pitches.
• Event Management: Collaborate with internal teams to propose public relations events and engagements; provide on-site hosting when necessary.
• Media Reporting: Conduct active monitoring to track, compile, and analyze media coverage, providing regular updates to clients.

Requirements:

• 2+ years of public relations or integrated communications experience in an agency, with a proven track record in securing new business and managing accounts.
• Ability to manage budgets independently.
• Strong organizational, project management, and leadership skills.
• Experience managing one or more account executives or interns.
• Solution-oriented mindset, open to embracing new ideas and methodologies.
• Strategic thinker with attention to detail.
• Willingness to embrace the start-up culture and be hands-on to grow with the agency.

To apply, submit your CV and portfolio to [email protected]

Fundraising Manager (Supporters Engagement)

Salary: $3,050 during three (3) months’ probation; Upon confirmation, $3,250 and eligible for a $450 quarterly bonus.

[Before applying with ACRES, please read this to understand and identify how you align with its values, mission, and work culture.]

ACRES is seeking a seasoned fundraiser to join its tight-knit team. In this role, the fundraiser will use expert communication skills and a keen sense of initiative to spot fundraising opportunities, manage fundraising campaigns, and develop relationships with donors and supporters. By coordinating events, writing proposals, and recruiting and leading volunteers, the fundraiser will hone speaking, writing, and leadership abilities while meeting ACRES’s financial targets.

We’re looking for someone who believes in the mission of ACRES and has exceptional drive for furthering our fundraising efforts as well as strategising and delivering on new ones.

Objectives of this role

• Plan and execute fundraising initiatives to help the organisation meet financial targets.
• Form strong relationships with external stakeholders.
• Keep supporters and donors up-to-date through proactive stewardship efforts.

Responsibilities

• Research individuals, corporations, and foundations that are interested in philanthropic programmes.
• Strategise and manage regular activities for individual donors, corporations, and general fundraising programmes through donor stewardship and analyses.
• Ensure that the donor database is kept up-to-date by entering data on income streams.
• Track the goals and expenditures of grants, prepare and present impact reports.
• Collate data of all fundraising activities for internal reporting purposes.
• Keep donors informed and engaged through various platforms, including quarterly newsletters, thank-you letters, supporter events, annual reports, and social media content.
• Attend monthly staff meetings and periodic staff gatherings to stay about ACRES’s activities and programmes.
• Assist with planning and execution of fundraising events.
• Work with the team to ensure that fundraising targets are met for the financial year.
• Ensure fundraising efforts comply with the fundraising code of governance set by regulatory agencies.

Required skills and qualifications

· At least two (2) years’ experience in fundraising, sales, or marketing.

· Exceptional communication and relationship-building skills.

· Strong attention to detail.

· Ability to successfully balance priorities while managing multiple tasks and planning big events.

· Able to work in the office at least three (3) days a week, with a two (2) days Work-From-Home, and on weekend. when required (off in-lieu hours applicable).

Preferred skills and qualifications

In addition to what is expected of all ACRES staff stated here (https://bit.ly/ACRESVacancies),

• Certification, diploma, or similar qualification in fundraising.
• Proficient in donor management systems (Salesforce, MailChimp, Charity Portal).
• Experience in writing grant proposals, press releases, and fundraising letters.
• Confidence in public speaking.
• Able to work in the office at least three (3) days a week, with a two (2) days Work-From-Home, and on weekend when required (off in-lieu hours applicable). You may need to return to office for meetings/events on WFH days, when needed.

Salary

$3,050 during three (3) months’ probation; Upon confirmation, $3,250 and eligible for a $450 quarterly bonus, subject to performance. All amounts indicated are before CPF deduction.

Please submit your application here: https://forms.gle/8eCeCtLpb8Fni9ZJ6

The positions are only open to Singaporeans / PRs.

We regret that only shortlisted candidates will be notified.

Key Responsibilities:

• Responsible in developing and executing a partnership and channel strategy aligned with the company’s objectives as well as Serve as the primary liaison for partners, ensuring alignment with company goals.
• In charge of building and maintaining strong relationships with key partners, vendors and channels, ensuring successful collaboration.
• In Charge of providing training, support, and resources to enable partners to effectively sell and support the company’s products.
• Taking charge of setting and monitoring performance metrics for partnership and channel activities, including revenue targets, market penetration, and partner satisfaction.
• Developing and managing a channel program to drive sales through partners and resellers, particularly in China, Taiwan, Japan, Malaysia and other regions.
• Generate new business opportunities locally and internationally to fuel sales pipeline for our Company. Frequent long overseas trips will be frequent with short notice.
• Work closely with marketing teams to ensure smooth execution of partnership initiatives as well as collaborate with the product development team to drive consumer’s experiences enhancement and improvements.
• Responsible for setting and monitoring performance metrics for partnership and channel activities, including revenue targets, market penetration, and partner satisfaction.
• Represent local and overseas industry events, conferences, and meetings with international key partners.
• Consistently meet or exceed KPI.

Requirements:

• Tertiary education relevant disciplines
• At least 10 years of relevant working experiences in business development, partnership, and channel in the Technology/software industry
• Willingness to travel very frequently with short notice.
• Excellent verbal communication skill to connect with international clients
• Regional experiences is a must
• High energy, go-getter and positive attitude

Customer Success Manager

Award-winning medical device startup (GyroGear.co) has an opening for a skilled Customer Success Manager based in Malaysia. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.

As a Customer Success Manager, you will play a critical role in ensuring that our customers are not only well taken care of but truly supported throughout their journey with GyroGear. This role is pivotal in shaping a customer experience that reflects the global image of GyroGear as a trusted leader in medical innovation. Through long-term engagement and relationship-building, you will foster customer success while laying the foundation for a world-class customer service team. Please note that this role may require occasional work on weekends and holidays to meet the needs of our customers.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co.

RESPONSIBILITIES:

We are looking for a Customer Success Manager whose responsibilities include, but are not limited to:

1. Customer Relationship Management

• Serve as the primary point of contact for GyroGear customers, ensuring inquiries are addressed promptly, professionally, and empathetically.
• Build and maintain long-lasting relationships by understanding customer needs, goals, and preferences.
• Act as a trusted advisor, guiding customers to maximize the value of GyroGear’s solutions.

2. Customer Onboarding and Education

• Lead the onboarding process, ensuring new customers are equipped with the knowledge and resources to succeed.
• Develop and deliver training sessions, tutorials, and resources tailored to customer needs.

3. Issue Resolution and Advocacy

• Collaborate with internal teams to resolve customer issues efficiently and to high satisfaction.
• Advocate for customers by communicating their feedback and pain points to R&D, Operations, and Commercial teams.

4. Driving Success Metrics and Retention

• Establish and track key customer success metrics, ensuring satisfaction goals are achieved.
• Identify at-risk customers proactively and implement strategies to improve retention.

5. Communication and Engagement

• Regularly update customers via newsletters, status reports, and check-ins to ensure consistent engagement.
• Actively participate in online communities to foster connections, increase brand awareness, and generate new leads.

6. CRM Management and Process Optimization

• Maintain and enhance the CRM database to ensure accuracy, usability, and efficiency.
• Develop and refine customer success workflows, ensuring scalability as the company grows.

7. Collaboration and Cross-Functional Support

• Partner with Logistics, Finance, and Commercial teams to handle returns, refunds, and complex customer concerns.
• Collaborate with Marketing to create customer-centric campaigns and content, such as testimonials and success stories.

8. Thought Leadership and Continuous Learning

• Stay updated on industry trends, regulatory changes, and competitive offerings to provide informed recommendations to customers.
• Represent GyroGear at regional and international events to showcase the GyroGlove™ and engage directly with customers (e.g., Singapore).

QUALIFICATIONS:

• A minimum of 5 years of experience in customer success, account management, or customer service roles.
• Proven track record of building and maintaining strong, trust-based client relationships.
• Strong communication skills in English, both written and verbal.
• Expertise in CRM platforms and related tools; experience with HubSpot, Intercom, Zapier, or Airtable is a bonus.

Technical and Professional Skills

• Advanced problem-solving and troubleshooting abilities, with a focus on delivering practical solutions.
• Strategic thinking and organizational skills, with the ability to manage multiple priorities effectively.
• Strong analytical mindset to track and optimize customer success metrics.

Soft Skills

• Empathy and active listening, with a passion for understanding and addressing customer concerns.
• Adaptability and resilience, thriving in a fast-paced, startup environment.
• High level of professionalism and composure in stressful situations.

Additional Requirements

• Flexibility to travel regionally as needed (e.g., to Singapore).
• A strong commitment to delivering exceptional customer experiences and exceeding expectations.

The Opportunity

This role is responsible for building and delivering our core content for the Group, creating compelling, informative, and engaging narratives to support Toll’s engagement with customers, conversion and revenue through digital and email channels. This includes leading the content writing and managing the teams responsible for creative delivery across design and multimedia.

• Lead, craft and implement a comprehensive content strategy, ensuring a unified brand voice aligned with business goals across various channels including and not limited to marketing campaigns, social media, product, webinars, thought leadership pieces, infographics, customer newsletters, case studies, videos and digital content
• Plan editorial calendar and lead editorial meetings with key stakeholders to ensure consistent push of content across all channels (website, social media, email etc). Develop and execute strategies for distributing content across multiple channels (ex. social media, email, partnerships) and exploring paid distribution opportunities. Oversee the creation, curation and distribution of high-quality content across diverse mediums ensuring all content is well researched and relevant for an impactful storytelling approach that will elevate brand awareness around Toll
• Manage Toll’s social media presence to drive brand and marketing objectives, overseeing scheduling, and utilizing reporting/analytics to continually improve effectiveness. Collaborate with the Head of Marketing to ensure alignment with the overall marketing strategy.. Maintain an organized content management system for easy access and reuse of content assets. Manage content workflows, approvals and publishing processes to streamline production. Review and edit content to ensure it meets quality standards, factually accurate, and adhering to brand voice, guidelines and tonality.
• Monitor and report content performance with analytics tools to track content success and ROI, email campaign performance and deliverability rates, using insights to refine content strategies and improve future content. Ensure all content is legally compliant, adhering to copyright laws and industry regulations, email marketing laws and regulations (opt ins, opt outs) following proper protocols for sensitive or regulated content
• Design, write and create engaging email campaigns that are responsive, visually appealing and optimized for different devices with the support of email marketing platforms. Conduct email campaign optimization and develop automated email workflows, using segmentation strategies to nurture prospects, promote cross sells and gain win backs. Manage and segment the email list to ensure targeted communication with specific customer segments. Monitor and report content performance with analytics tools to track content success and ROI, email campaign performance and deliverability rates, using insights to refine content strategies and improve future content. Develop and implement an overall email marketing strategy identifying target audiences and segments to create personalized and relevant email content.
• Collaborate with the Toll Design Studio – focusing on content copywriting and design to produce visually appealing and engaging materials. Collaborate with marketing teams to promote content effectively

To Be Successful, You'll need:
• 3+ years previous experience in similar role
• Leading creative team with creating copy for creative campaigns and eDM journeys
• Short-form social and web/digital content and writing for B2B audiences
• Well-developed ability in converting technical and/or complex topics and concepts into plain language
• A reliable, detailed and focused individual who enjoys working and collaborating within a creative team. The ability to manage multiple projects, pressing timelines and some ambiguity with ease
• CMS experience . Experience with basic design tools (e.g. Canva), Salesforce and Marketo an advantage

Job Description

The ideal candidate;

• Identifies opportunities to grow overall business revenue and brand image, through adoption of various marketing mechanisms
• Actively engages in competitive analysis of market trends in Singapore and Asia, so as to extend strategic business development initiatives
• Conduct business opportunity research in order to propagate enhanced patronage through launches of new products
• Establish contacts with players from other companies within the same industry in order to promote franchising opportunities so as to increase the brand outreach locally and within Asia
• Keep track of latest competitor developments and recommend changes accordingly
• Build-up and manage a team of business development executives, in order to develop and enhance a networked outreach
• Establish, develop and execute a Customer Loyalty Program through email, SMS, phone (cold-calling) and social media marketing mechanisms
• Responsible for developing corporate clientele and negotiating a range of standard & non-standard B2B customer requests
• Researching organisations to find new customers and identify key decision makers in order to promote services and products
• Identify, propose, and execute potential business deals such as but not limited to, tender biddings, corporate catering orders and establish partnerships with event management firms
• Possesses an in-depth understanding of food processing and manufacturing financial costs
• Experienced with a strong understanding of Google AdWords in order to propagate and monitor marketing initiatives closely
• Keeps abreast of latest market information in order to better align the business with changing market trends and requirements
• Follows up on quotation requests so as to facilitate sales growth
• Forecasting sales targets and ensuring they are met
• Engaging in up-selling and cross-selling of products and services
• Actively seek and build a network of commissionable introducers so as to enhance patronage
• Attend events, conferences and ceremonies in order to identify operational streamline possibilities
• Preparation of business proposals and offer letters to prospective partners, and collaborators

RESPONSIBILITIES

• Responsible for budgeting, financial planning including cash flow management and analysis of the financial performance of a group of companies
• Prepare and ensure timely and accurate monthly consolidated financial statements and accounts schedules
• Support Investment and Asset Managers in timely reporting to Management and Investors
• Liaise with external and internal auditors, tax agents and lawyers to support audit, tax and other statutory requirements
• Establish collaborative business partnering relationship and lead the team in improving existing policies and processes and transform it through the active adoption of digital tools for better efficiency and costs savings
• Any other duties assigned

REQUIREMENT

• Degree in Accountancy or equivalent professional qualifications
• At least 4 years of experience in handling full set of accounts
• Relevant experiences from the Real Estate and/or Healthcare industry will be preferred
• Experience in handling real estate and property leasing accounts are preferred
• Proficient in MS Office – Word, Excel and Powerpoint
• Ability to multi-task and manage several companies in a fast-paced environment
• Self-motivated, committed and takes initiative on the job
• Strong team player with good communication and interpersonal skills.
• Excellent team player with commitment and drive to succeed in an enterprising and dynamic corporate environment

RESPONSIBILITIES:

• Establish and agree upon a BIM Execution Plan, ensuring on-going compliance and continuous improvement, as well as perform any and other responsibilities or functions as required in the BIM Execution Plan.
• Oversee, coordinate and manage BIM projects.
• Provide internal BIM consultancy for projects.
• Manage processes, implementation, best practices and techniques of BIM and related tools.
• Setup/maintain company BIM Standards, workflows and processes
• Determine the conventions to be followed for reviewing BIM models and associated deliverables.
• Monitor the progress of design to ensure it is according to planned schedule.
• Responsible to participate and support the Company’s SHEQ within their scope of duties.
• Ability to train engineers in Autodesk Revit, Navisworks as well as Bentley software basics.

REQUIREMENTS

• Degree in Civil, Architectural, Structural or its equivalent with minimum 10 yrs relevant experience
• Well-versed in BIM e-submission process, requirements and guidelines, and LTA, PUB and BCA standards
• Trained in BIM Modeling and BIM Management
• Full understanding and competence in 3D modelling in Bentley and Autodesk Civil and Structural softwares and civil structural design, setting up Seed and Shared parameters, as well as experience in Navisworks, Navigator, BIM 360, Solibri.
• Experience in Bentley ProjectWise is of advantage

Social Media Marketing Manager (Agency)

Singapore

Company Description:

Our client is a dynamic and innovative agency specializing in crafting impactful brand stories and driving engagement through compelling content. With a keen focus on strategy, creativity, and real-time trends, we help our clients amplify their voices across social platforms. Our team thrives on turning ideas into buzzworthy campaigns, ensuring every story resonates and captivates the right audience.

Responsibilities

• Research, formulate strategies, develop and execute social media always-on content and social-first campaigns
• Manage various social platforms to identify and leverage trends for maximum brand impact (Meta, LinkedIn, TikTok, XHS, Lemon8)
• Manage, create and publish high quality content
• Liaise with designers and other departments to ensure content achieves desired business and marketing outcomes for our clients
• Analyse stats and create reports
• Stay on top of latest social media practices, trends and tools
• Work closely with clients to achieve content goals
• Manage a budget and run paid ads for social media posts
• Lead team of junior content planners and strategists.

Requirements:

• Keen eye for good design
• Masterful wordsmith
• Exceptional attention to detail
• Degree in Communications, Digital Marketing or Business Management with relevant specialty
• Min. 2-3 year experience in relevant social media or content marketing role
• A proven track record and strong understanding of all social media platforms
• We’d also consider knowledge in Notion, Canva, Adobe Ps and Ai a plus

POSITION SUMMARY:

As part of the Regional Medical Affairs Team, the Regional Medical Affairs Manager will act as the regional therapeutic expert for our Consumer Health, Pain and CNS portfolios (subject to be updated as for business and medical needs). This role will also be responsible for clinical operations, real world evidence such as CRO management, clinical trial documents and clinical operation support to affiliates. In addition, this role will support on medical operation and compliance activities (RMA audits, digital initiatives, SOP knowledge).

KEY RESPONSIBILITIES:

Medical Affairs

• Provide medical and scientific support.
• Act as the regional therapeutic expert for assigned therapeutic areas. Provide Medical affairs support to local affiliates where there is no medical presence as required.
• Work in collaboration with the regional marketing teams and provide strategic medical input into core brand strategies and support medical marketing activities such as promotional material, product launches, omnichannel engagement, brand planning, etc.
• Perform medical assessment for the respective brands for business development opportunities as well as other assets as assigned
• The regional medical point of contact for the TAs for the regional and local medical and marketing teams for providing directions and support on medical action items, including but not limited to KOL engagements, insight seeking, advisory boards, Medical led meetings and initiatives, patient centricity, medical omnichannel communications, etc.
• Manage medical information inquiries for the assigned therapeutic area.
• Conduct regional scientific training on the disease and products.
• Lead life cycle management and data generation activities for the regional/corporate brands.
• Support the building of strong regional advocates and expert panels and speakers for the brands.
• Maintain knowledge of relevant regulations and guidelines and disseminate same to clinical project teams.
• Research and prepare training on therapeutic areas and indications of relevance and maintain an awareness of trends and changes of importance in the management of those indications.
• Initiates and maintains interactions with key opinion leaders and investigators in therapeutic areas of interest. Create and implement KOL mapping and engagement plan.
• Attend and act as an advisor to relevant clinical development projects or clinical meetings.
• Create or support the development of medical/scientific materials and slide decks as needed and ensure the content is reviewed and approved.
• Act as backup for pharmacovigilance case assessment as needed. Work together with the Pharmacovigilance team to perform adverse event causality assessment for local, regional and global products as well as partner products

Clinical Operations:

• Leads all stages of the clinical study development process including: feasibility assessments; protocol design; CRF design; ISF investigational site selection; generation of clinical study reports and the development of study-related documents, informed consent documents, study manuals and plans, trial master files (TMF), case report form design, etc. Identify data gaps and the need for phase 4 RWE studies for data generation.
• Provide clinical operation support to the local team as needed.
• Act as regional medical lead for CRO management, conduct due diligence for onboarding of the CRO and participate in CRO qualification and audit process.
• Work closely with CRO and keep track of project timeline, budget and milestones.
• Takes responsibility for and initiates the review of all clinical study documents and reports such as project management plans, data management plans, interim reports, etc.
• Work closely with the regional medical director/associate director to study objectives by working with team members to set project priorities and milestones and resolve project conflicts.
• Proactively identifies and resolves issues, and participates in process improvement initiatives as required.
• Reviews and approves invoices from study vendors, investigators, consultants, etc. and planning of the clinical study budgets.
• Oversee medical aspects of the risk management and risk mitigation strategies.
• Act as data manager to ensure the correctness of the clinical study data and verify the statistical analysis.
• Present clinical study data at regional and global conferences as a poster or oral presentation.
• Work with regional TA lead, regional marketing team, local medical team, and local marketing team on the dissemination of the clinical study data; participate/organize investigator meetings, steering committee meetings, and interdepartmental meetings.
• Ensures GCP, regulatory compliance, internal SOPs and working instructions are maintained throughout the clinical study lifecycle.

KEY REQUIREMENTS:

• At least 5 years of medical affairs and clinical research/development experience within a pharmaceutical or Biotechnology Company.
• A certified Doctor (MBBS, MD) or a post-graduate scientific degree in medicine, biology, PhD, etc. will be an advantage.
• Solid understanding of medical affairs in the pharmaceutical industry with the ability to connect medical affairs and commercial priorities to work with cross-functional stakeholders as well as experience in people management and project-based activity and successful delivery of initiatives are required.
• Excellent written and verbal communication skills and good presentation skills.
• Travel to markets within APAC would be required.
• Strong Commercial awareness - Ability to work with regional and local commercial stakeholders.
• Unquestionable integrity and positive attitude.
• Great at building relationships, particularly with KOLs.
• Willing and capable of managing multiple projects, tight timelines and responsibilities.

• Candidate must have at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Hospitality/Tourism/Hotel Management or equivalent qualifications.
• At least 5 Year(s) of working experience in the related field is required for this position.
• Preferably Managerial experience in Customer Service or equivalent.

Responsibilities:

• Lead a team of Guest Services staff
• Attend to guests’ needs and enquiries.
• Handles checking-in and checking-out of guests.
• Provide personalized, warm and attentive service to guests, always ensuring that guests have an enjoyable experience
• Supervise, monitor and evaluate the service standards provided by the Guest Services team
• Communicate actively and closely with the team to ensure follow ups are carried out promptly and resolved smoothly.

Requirements:

• Good interpersonal skills and positive working attitudes
• Service oriented and able to display passion, energy and professionalism in their duties
• Resilient, proactive and ability to work independently under minimal supervision and in a team
• Perform 2-rotating shifts and able to work on weekends and public holidays when necessary
• Candidates with servicing experience can apply. Salary will commensurate with experience
• Staff duty meal will be provided

Company Overview:

Qi Tian is a leading provider of custom full-home solutions, specializing in wood and iron structures for residential and commercial spaces. We pride ourselves on delivering high-quality, sustainable, and innovative products.

We are currently looking for a Production & Product Manager to join our dynamic team. This role is essential to streamline production processes, manage resources effectively, and ensure the delivery of exceptional products.

Key Responsibilities:

• Oversee the production line operations, ensuring optimal allocation of manpower, materials, and machinery.

• Develop and implement strategies to improve production efficiency and reduce waste.

• Manage inventory of raw materials, including wood and iron, and ensure timely procurement.

• Coordinate production schedules to meet customer demands and project deadlines.

• Supervise and train team members, fostering a culture of collaboration and excellence.

• Ensure adherence to quality standards and safety regulations.

• Maintain clear communication between production, logistics, and sales teams to ensure smooth operations.

• Provide technical expertise in board materials, including understanding specifications and applications.

Requirements:

• Proven experience in production management, preferably in wood or metal manufacturing.

• Strong knowledge of board materials (e.g., plywood, MDF, particleboard) and ironwork.

• Excellent organizational and problem-solving skills.

• Ability to optimize workflows and allocate resources effectively.

• Familiarity with production machinery and maintenance processes.

• Strong leadership and team management skills.

• Fluent in English; additional languages are a plus.

What We Offer:

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career growth.

• A collaborative and innovative work environment.

Salary: $4500+commision, 6 days a week, 7 days leave a year, 7 days mc a year

Location: Singapore

If you are passionate about leading a production team and have a keen understanding of custom wood and ironworks, we want to hear from you!

How to Apply:

Send your resume and cover letter to [your email address]. Please include “Production & Product Manager Application” in the subject line.

Join us in shaping the future of custom home solutions!

Job Description:The Strategic Procurement Manager will play a pivotal role in optimizing the procurement processes within the oil and gas project. Responsible for developing and implementing strategic procurement initiatives to ensure cost-effectiveness, efficiency, and compliance with regulatory standards. The incumbent will collaborate closely with internal stakeholders, including project managers, engineers, and finance professionals, to identify procurement needs and develop sourcing strategies that align with project goals. Additionally, the Strategic Procurement Manager will oversee supplier relationships, negotiate contracts, and monitor supplier performance to ensure on-time delivery of high-quality goods and services. Strong analytical skills, negotiation abilities, and a deep understanding of the oil and gas industry supply chain are essential for success in this role.

Key Responsibilities:

1. Develop and implement strategic procurement plans that support project objectives and budgetary constraints.
2. Collaborate with cross-functional teams to identify procurement needs and establish sourcing strategies for equipment, materials, and services.
3. Conduct market research to identify potential suppliers, assess their capabilities, and negotiate favorable terms and pricing agreements.
4. Manage supplier relationships and performance, including conducting supplier evaluations and implementing corrective actions as needed.
5. Ensure compliance with company policies, industry regulations, and ethical standards throughout the procurement process.
6. Lead contract negotiations and establish agreements that mitigate risks and ensure the timely delivery of goods and services.
7. Monitor market trends, supplier performance, and industry developments to identify opportunities for process improvements and cost savings.
8. Develop and maintain procurement-related documentation, including contracts, purchase orders, and supplier agreements.
9. Provide leadership and mentorship to procurement staff, fostering a culture of continuous improvement and professional development.
10. Collaborate with finance and accounting teams to track procurement expenses, analyze spending patterns, and identify cost-saving opportunities.

Requirements:

1. Bachelor's degree in business administration, supply chain management, or a related field; advanced degree preferred.
2. Minimum of 10 years of experience in procurement, with at least 3 years in a strategic procurement role within the oil and gas industry.
3. Deep understanding of the oil and gas industry supply chain, including knowledge of equipment, materials, and service providers.
4. Proven track record of developing and implementing strategic procurement initiatives that drive cost savings and operational efficiency.
5. Strong negotiation skills and the ability to build and maintain effective relationships with suppliers and internal stakeholders.
6. Excellent analytical abilities, with experience in conducting market research, analyzing supplier capabilities, and identifying cost-saving opportunities.
7. Proficiency in contract management, including drafting and negotiating agreements, and ensuring compliance with legal and regulatory requirements.
8. Experience with procurement software and tools, such as ERP systems, e-procurement platforms, and spend analysis tools.
9. Strong communication and leadership skills, with the ability to influence and collaborate effectively across functional teams.
10. Professional certifications in procurement or supply chain management (e.g., CSCP, CPSM) are a plus.

Senior Commercial Manager, Research & Safety Market Division Singapore

Thermo Fisher Scientific is seeking a highly skilled and motivated Senior Sales Manager to join us to lead our Singapore Sales team for Fisher Scientific channel business. As a global leader in scientific research and technology, Thermo Fisher Scientific is dedicated to enabling our customers to make the world healthier, cleaner, and safer.

Responsibilities:

• Drive sales growth and meet revenue targets in the Singapore market for Fisher Scientific Channel business.
• Develop and implement strategic sales plans to expand customer base and increase market share
• Provide leadership and guidance to the sales team, fostering a collaborative and inclusive work environment
• Develop and nurture strong connections with important customers and individuals
• Conduct market research and competitive analysis to identify new business opportunities
• Manage the entire sales process, from prospecting to contract negotiation and closing deals
• Collaborate with cross-functional teams to ensure flawless execution of customer projects
• Collaborate with Self-Manufactured and 3rd party suppliers to provide one-stop-shop value proposition to our customers
• Build analytics to measure success of sales strategy, coach and measure Salesforce effectiveness KPI as developed for the team
• Build 5 year Strategic Plan (STRAP) along with the team and execute on it once all approvals in place
• Share of wallet measurement and expansion for all customers

Requirements:

• Master's degree in area of Life Sciences or a related field (MBA preferred)
• Proven track record of success in sales, with 10+ years of experience in a similar role
• Strong leadership skills and ability to drive a high-performance sales team
• Exceptional communication, presentation and interpersonal skills
• Demonstrates a proactive and driven approach to work, with a strong motivation to surpass objectives
• Ability to compete in a fast-paced and dynamic market
• Strict attention to detail and ability to determine and address customer needs
• Demonstrated ability to successfully implement sales strategies and initiatives

Join our team at Thermo Fisher Scientific. Apply today to start your story with us!

Job Description

1. Lead the Customer Service Department on daily operational matters.

2. Lead & assist front counter walk in enquires & registration.

3. Lead & assist online and phone in registrations.

3. Any other administrative duties within the customer service department.

Job Requirements

1. At least Degree & above.

2. At least 10 years of customer service or front line service work experience.

3. Microsoft NAV Navision work experience is an added advantage.

4. 5 days work week including weekends (2 weekdays off).

5. Work Location will be located at one of the locations: 1) Hillview Terrace, 2)Tuas, 3) Macpherson or 4) Woodlands.

As a leading global media network, with data at the core, Omnicom Media Group APAC (“OMG”) creates end-to-end solutions for clients, anywhere, swiftly and efficiently. We consider client business needs from the start and keep consumer behavior at the heart of everything we do. We are comprised of the full-service media networks OMD, PHD, and Hearts & Science, as well as a number of specialty media communications companies. We offer unparalleled clout in the marketplace and a depth of capabilities and experience that drive leadership and innovation in every media type. Omnicom Media Group is the media services division of Omnicom Group Inc. (NYSE: OMC), the leading global advertising, marketing and corporate communications company, providing services to over 2,500 clients in more than 100 countries.

The Senior Manager, SEO is responsible for day-to-day management of a client account and driving business success across channels. It includes SEO, CRO, E-Commerce along with added requirements such as ASO, Content Outreach and more.

Reporting Structure:

• You report to the Head of Performance and E-Commerce
• You are expected to manage your team as well as any specialist delivery services that are being deployed in your business.

Key Responsibilities:

1. Business Responsibilities

• Defines the annual objectives and supervises the budget, keeping costs and margins under control
• Forecasting and account planning on SEO
• To provide business supports to agency brands and also drive own sales and projects
• Establish clear performance indicators and deliver Executive Leadership updates.
• Nurturing and developing the Specialist team to match the evolution of digital marketing
• Input into the structure of the department according to the growth provisions.
• Participate in presentations, conference calls to assist teams across OMG SG in other markets.
• Provide support to team and proactively work on preparing and researching POV, case studies and white papers.
• Drive internal communication with teams across Omnicom Media Group as appropriate and provide consultative services to assist with business and account development.
• Collaborate on the strategy and approach for PR and social.
• Perform competitive research and opportunity analysis for the company.
• Participate in weekly team/account meetings and offer ideas and suggestions to improve and evolve optimizations.
• Expertise with in-depth understanding in technical optimization, high-quality content creation, and strategic link building to drive organic growth.

2. Client Responsibilities

• Manage client relationships and provide timely communications to clients for campaign management, optimisation and reporting.
• Communicate transparently with account leads of any issues, along with planning and account ownership.
• Format reports and provide top-line insights for on-going reports and post-buy analysis
• Understand metrics and KPIs of account and continually suggest optimizations to improve campaign performance, ensuring that all optimizations are documented.
• Oversee process for new launches or site revamps, to ensure organic improvements and stability of the brand site.
• Develop knowledge of client’s business, competition and latest industry news and trends.
• Work with the agency brands to formulate and execute, or to add SEO strategies in the business.

3. People Responsibilities

• Oversight and direction of associated Specialists
• Provide direction to Specialists when assigning tasks
• Oversee Specialists to ensure timely and accurate product or results delivery; provide input for Specialist performance reviews
• Train Specialists on optimization tactics and account budget pacing strategies
• Assist in training other employees on best practice and processes.
• Demonstrated ability to lead meetings in the account lead’s absence
• Ability to work in a team environment that promotes collaboration
• Adept at communicating effectively across all levels
• Capable of working successfully within a team as well as independently
• Able to establish and maintain effective relationships interdepartmentally as well as those outside the team

Experience required:

• Tertiary qualified
• 7+ years relevant Paid Search and SEO experience
• Excellent verbal and written communication skills
• Ability to clearly and effectively articulate thoughts and points
• Should be self-motivated with strong leadership skills who is equally comfortable collaborating in a team environment
• History of teamwork and willingness to roll-up one’s sleeves to get the job done
• Prior experience leading a team
• Has experience in working across Asian markets and languages.
• Strong client facing communication & presentation skills

Personal Attributes:

• A ‘Can Do’ attitude
• Tenacious
• Business savvy
• Entrepreneurial
• Persuasive
• Leadership qualities
• Great interpersonal and communication skills internally, with media owners and clients

Job Responsibilities

Overall Project Management:

• Oversee project planning, documentation, timelines, and budget management.

Coordination of Quality Section in Dossiers:

• Coordinate internal and external activities related to the Quality section of dossiers.
• Provide strategic guidance to technical teams regarding CMC regulatory requirements.

Review and Compliance Oversight:

• Review technical documents from various teams for accuracy, compliance, and completeness for regulatory submissions.

Due Diligence and Regulatory Agency Meetings:

• Prepare briefing packages and support cross-functional teams in due diligence and regulatory agency meetings.
• Engage in negotiations to address and resolve CMC issues.

Dossier Authorship:

• Author and drive completion of the Quality section of dossiers for clinical trial and marketing authorization applications.
• Ensure final versions align with requirements and meet regulatory agency expectations.

Subject Matter Expertise:

• Monitor activities of CMO/CDMO and provide CMC subject matter expertise.
• Review or approve technical documents (e.g. tech transfer documents) and address or escalate CMC/Quality issues.

Vendor Management and Procurement:

• Assist in vendor discussions, procurement processes, and shipment activities.

Workflow Optimization:

• Identify inefficiencies and improve workflows to ensure the efficient operation of the CMC and Bioanalysis department.

Collaboration and Goal Achievement:

• Collaborate with Team Leaders and members of the CMC Lab and Quality Assurance to ensure department goals are efficiently met.

Regulatory Intelligence:

• Stay informed about relevant industry and agency guidance to maintain regulatory intelligence.

Job Requirements

• A bachelor's, Master, or PhD degree in a relevant scientific discipline (e.g., Chemistry, Biochemistry, Pharmaceutical Sciences).
• Demonstrated experience in overall project management. Certification in project management (e.g., PMP) would be advantageous.
• In-depth knowledge and understanding of Chemistry, Manufacturing, and Controls (CMC) regulatory requirements and processes, particularly in the authoring or management of Quality sections of dossiers for clinical trial and marketing authorization applications of biologics drug.
• Strong collaborative skills, with the ability to work effectively with cross-functional teams, vendors, and alliance partners.
• Meticulous in reviewing technical documents to ensure accuracy, compliance, and completeness.
• Knowledge of bioprocessing, functional assays and physiochemical characterization of monoclonal antibody is a plus.

Position Overview

We are looking for a Manager, Finance Business Partner to support financial reporting and accounting for mega IT infrastructure portfolio. The candidate is required to have sound understanding of the portfolio and its operating model to provide financial / commercial insights to support key decisions or improvement plans.

The right candidate for this role will demonstrate strong collaboration skills, financial and analytical aptitude, attention to detail, comfortable with managing large data sets, highly proficient with the use of excel, reporting and dashboarding tools.

Role & Responsibilities

• Finance focal point for portfolio reporting including P&L, cashflow and reserves reporting
• Set up the financial and project structure required to facilitate management reporting based on the metrics needed
• Implement effective tracking and monitoring mechanism to provide financial status updates in different dimensions to meet the needs of both internal and external stakeholders
• Lead the annual budgeting exercise for the portfolio, including gathering inputs and performing reasonableness assessment on the budget
• Effectively manage financial responsibilities and decision making in a changing environment
• Produce clear and concise financial / presentation decks to provide analytical insights to internal and external stakeholders or to address adhoc issues
• Lead and participate in cross functional collaboration with other departments
• Process planning and improvement to help streamline portfolio finance processes
• Any other matters as assigned by the reporting officer

Requirements

• Good degree in Accountancy or ACCA qualification, with minimum 6 years of relevant working experience in the Big 4 audit firms and commercial firms (combined)
• This role requires a self-starter with strong analytical skills, attention to detail and ability to manage and prioritise across several ongoing tasks
• Strong communication and stakeholder management skills to be able to manage both internal and external stakeholders
• Ability to be clear and concise in thought process and communication to enable effective stakeholder management
• Advanced proficiency with Excel, power pivot or similar tools and comfortable working with large data sets
• Need to be curious and has keen interest to deep dive into financials to shed light on the projects
• Ability to think logically and always challenging yourself to provide value added support to your stakeholders
• Highly motivated and resourceful individual who is able to work effectively independently
• Enjoys teamwork and actively contributes to our talented team

Preferred Requirements

• Proficiency with use of SAP, Power BI and Tableau
• Experience in managing project finance matters for large projects in IT companies
• Familiarity with the healthcare and/ or IT industry

Essential Functions

• Study Setup and Planning:
• Facilitate seamless study set-up including Protocol and Budget review, leading meetings. Develop and implement project plans, milestone, risk, issue and action logs. Partner with Study Setup team to ensure quality database set-up, oversee preparation of protocol specific documentation. Will prepare and present protocol-specific materials at Kick Off and Investigator meetings
• May participate in the proposal and business development process including bid defence meetings. Will lead in the development of Customer standards. Will lead Customer meetings / presentations in partnership with Senior Project Services / Operational / Business Development staff
• With experience may perform technical review at program / project initiation. Will manage more complex studies (e.g. Companion Diagnostic, multiple region studies)
• Study Activity Monitoring and Closeout:
• Will monitor the Project Management Plan, timelines and deliverables, manage study documentation throughout the Project lifecycle including filing into eTMF, oversee study monitoring and reporting, conduct meetings to meet needs of the Study and Customer requirements
• Will manage study scope changes and budget monitor quality of the study and any service-related issues, implementing changes as required. Lessons learnt will be reviewed and shared
• Proactive Lines of Communication:
• Build and own the Customer relationship, facilitate communication, collaborate with all operational areas within the company. Will serve as an escalation point for study level issues and will coordinate and triage study-specific issues. Coordinates customer survey follow up and ongoing health checks to support Customer relationship building
• Will lead activities that enhance Customer Delivery Team results and strengthen Customer Governance. Serve as an escalation point for program level issues
• Meetings, Initiatives and Training Activities:
• Will represent the company at Investigator meetings and other internal / external face to face meetings. Will participate in audits and inspections as required
• Will provide study training to sites, CRAs and customers. Will establish regular lines of communication with sites to manage on-going project expectations and issues
• Will participate in improvement projects as needed. With experience will direct, mentor and assist in training
• Will provide feedback on team performance against contract, customer expectation and project plan to management. May act as a Program Lead
  • Process Improvements and Special Assignments: May take the lead as task owner or Subject Matter Expert. Will assist with department level assignments as required
  • Program Lead: Responsible for the assigned global customer program(s), including development of operational processes and high-quality delivery and customer satisfaction. Act as process owner for customer program(s) in areas including but not limited to, Customer Specific Training, SOPs, and process improvements

Qualifications

• Bachelor's Degree Life Sciences or related field or other equivalent combination of education, training and experience may be accepted in lieu of degree.
• 5+ years of clinical or research industry experience, including 3 years project management / project set up experience
• Excellent interpersonal and customer management skills.
• Thorough understanding of medical and clinical research terminology.
• Thorough knowledge of Project Management processes, the company laboratory processes, and/or equivalent working knowledge of central laboratory operations (kits/supplies, logistics, laboratory operations, specimen storage, data reporting and transfers, site alerts, etc.) required.
• Demonstrated computer proficiency with Microsoft Office and the company systems, or equivalent experience with similar Centralized Laboratory systems preferred.
• Experience in successfully leading large, global and complex Phase I-IV clinical trials preferred.
• Demonstrated ability to work in a fast-paced environment while possessing strong organizational skills and a demonstrated ability to meet deadlines.
• Strong written and verbal communication skills including good command of English language. In certain geographies where communication in local language is desired (e.g. Japan, China), excellent command of local language with reasonable proficiency in English preferred.
• Ability to establish and maintain effective working relationships with coworkers, managers and customers.

AET is one of the leading global owners and operators of maritime transportation assets and specialised services, committed to moving energy responsibly and eco-efficiently as an advocate of sustainable shipping. Our current diversified fleet of over 60 vessels includes conventional and nine dual-fuel tankers as well as collaboration on zero-emission vessels. Partnering global energy majors, refineries and traders, we drive collaboration to accelerate the industry’s energy transition through operational excellence.

Headquartered in Singapore with commercial and operational offices in Malaysia, the US, the UK, Norway, Brazil, and Uruguay, AET is wholly-owned by Malaysian energy logistics group MISC Berhad.

We are looking for a Senior Manager, Legal & Integrity to join our team!

Purpose of the job

Responsible for the strategic development, implementation, and continuous improvement of AET’s Compliance and Ethics programme and promotion of a strong compliance and ethics culture and awareness of expected standards of behaviour throughout the AET Group, consistent with the Code of Conduct and Business Ethics (CoBE).

Provide legal support to the legal team as directed with respect to the Company’s prospective and existing shipping business in APAC and globally. Provide advice on general legal matters affecting the Company. Monitor legal developments and changes in legislation.

Key Accountabilities

Compliance and Ethics Function

• Build a highly effective Compliance and Ethics function that is positioned to support the Company in ensuring compliance with key CoBE and regulatory obligations.
• Comply with Company's policies and Code of Conduct and Business Ethics (CoBE).
• Experience in ISO 37001 (Anti-Bribery Management System) certification, internal and external audit, experience of anti-bribery and corruption, conflict of interest, gifts and hospitality, whistleblowing, due diligence systems.
• Global sanctions experience including OFAC, OFSI, US, UK, EU, UN sanctions, sanctions relating to Russia and China, sanctions targeting the maritime sector including those relating to ship-to-ship transfers and AIS.
• Global data protection experience including acting as a data protection officer, GDPR, UK GDPR, Singapore Personal Data Protection Act, Brazil LGPD.
• Experience in other areas of compliance including anti-trust and competition, modern slavery, ship recycling (Hong Kong Convention), risk management, training (including microlearning), reporting to the Board and Top Management, MACN (Maritime Anti-Corruption Network).

Systems and Processes

• Lead and manage the establishment and implementation of compliance systems, processes, and tools within AET to provide structured guidance and monitoring and enablers/tools to mitigate against illegal, unethical, or improper conduct.

Communication and Training

• Institute and maintain an effective compliance education, communication, and training programme for AET.

Risk Assessment

• Lead and manage risk assessments and corporate compliance review to ensure the effectiveness and efficiency of systems and processes in relation to compliance and its supporting policies, manuals and/or guidelines.

Research and Benchmarking

• Have oversight of varied compliance and ethics obligations and requirements of the business in all locations and ensure appropriate structures are in place to support compliance.

Legal Matters

• Negotiate, structure, draft and finalize contracts.
• Advising on and managing contentious and non-contentious matters.
• Conduct legal and compliance research as required.
• Capable of executing Crisis Management Responsibilities as required by role
• To comply with Company’s policies and Code of Conduct and Business Ethics (CoBE)

Qualifications

Education: Degree in Law. Dual qualification would be advantageous

Professional Certification: Qualified Lawyer

Experience: 5+ years in managing/handling corporate, shipping and compliance in a global organization or comparable legal experience

Specialized knowledge/skills:

• Shipping finance and shipping contractual, litigation (dry and wet) and related corporate law
• US FCPA and UK Bribery Act and ISO 37001 (Anti-Bribery Management System) certification, internal and external audit
• Establishment and implementation of compliance systems, processes and tools and managing risk assessments and corporate compliance review of matters relating to anti-bribery and corruption, conflict of interest, gifts and hospitality, whistleblowing, due diligence systems and procedures.
• Global sanctions including OFAC, OFSI, US, UK, EU, UN sanctions, sanctions relating to Russia and China, sanctions targeting the maritime sector including those relating to ship-to-ship transfers and AIS.
• Global data protection including previous experience acting as a data protection officer, GDPR, UK GDPR, Singapore Personal Data Protection Act, Brazil LGPD.
• Anti-trust and competition, modern slavery, ship recycling (Hong Kong Convention) laws.
• Sustainability Strategies and UNSGDS goals.

We regret to inform that only short-listed candidates will be contacted for an interview.

AET is an Equal Opportunity Employer. All qualified applicants will be considered without regard, to age, colour, disability, race, religion, gender, gender identification, nationality, marital status, or characteristics protected by law.

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

• Performing all duties of the Sales Manager in cases of absence or emergency.

• Updates managers by consolidating, analysing, and forwarding daily action summaries.

• Assist with the sales process by maintaining a fully stocked store.

• Recommend and display items that match customer needs.

• Manage point-of-sale processes.

• Maintain an up-to-date knowledge of product features and sales promotion

• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.

• Update customer records in the company database as required

• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.

• Bachelor’s degree in marketing, communications, or related field is advantageous.

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• The Ability to multitask and work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• The ability to work under pressure.

About Cynapse

Cynapse is a leading AI-driven company specializing in enterprise-grade Video Intelligence Solutions, tailored to meet the unique challenges of various industries. Our vertical-specific solutions empower organizations to enhance safety, operational efficiency, and security in complex environments such as roads, seaports, airports, and cities. By combining advanced Vision AI with Generative AI, we continually push the boundaries of video analytics, delivering insights and automation that transform operations.

Led by a global team with a proven track record of scaling startups into market leaders, we foster innovation, collaboration, and diverse perspectives. Headquartered in Singapore, Cynapse serves clients worldwide, redefining what's possible with video intelligence.

Digital Marketing Manager

Role Overview: Reporting to the VP of Marketing, you will play a pivotal role in shaping our marketing initiatives. This versatile position encompasses a wide range of responsibilities, including online campaign management, managing our social media presence, and driving the creation of compelling content. You will be instrumental in strategizing and executing our digital strategy to enhance brand awareness and generate leads.

Key Responsibilities:

• Digital and Performance Marketing: Manage the company's entire digital presence, including the website and social media platforms. Lead digital campaigns across various channels.
• Lead Tracking and Management: Implement strategies to capture, nurture, and convert leads.
• Analytics and Reporting: Utilize analytics tools to monitor performance, analyze trends, and optimize marketing efforts.
• Content Creation: Lead content ideation and creation for various digital marketing activities.

Qualifications:

• Mandatory: Proven experience in B2B TECH marketing (minimum 1 year), with a strong understanding of digital marketing strategies and tools.
• Mandatory: Proficiency in HubSpot beyond email marketing, including campaign management, workflow automation, and lead tracking.
• Mandatory: Hands-on experience with online campaign tools, such as Google Search and LinkedIn Ads.
• A creative thinker with a proactive, results-driven approach.
• Ability to work independently while thriving in a collaborative team environment.
• Bachelor’s degree in Marketing, Communications, or a related field

Working Details:

5 or 6 days,

Working location : Central Area (Orchard Road)

Jobs Scope:

• Perform different hair spa services.
• Take care of working equipment and sample inventory of products
• Manage and keep the room cleaned and stocked
• Respond to all customer questions, needs and wants
• Suggest treatments to customers based on their needs
• Upsell when appropriate
• Adhere to hygiene standards and health and safety regulations
• Stay up to date with latest trends and best practices
• Attend relevant training

Requirements:

• Intermediate English speaking skill require to communicate with customer.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore
• 5 days’ work week
• Mobile and Duty meal allowance
• Attractive incentives and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Responsibilities

• Lead and manage front office operations to ensure adherence to organisational standards and procedures
• Supervise the front office team’s service performance in response to guests' needs and requests to ensure guest satisfaction. Manage service recovery for escalated guests' concerns and feedback
• Ensure compliance with data protection regulations and security procedures for guest registration and payment transaction
• Monitor room inventory closely and ensure effective utilisation of rooms
• Organise and supervise the day-to-day housekeeping operations to ensure rooms and public areas are well-maintained
• Ensure workplace safety and security for staff and guests through compliance and prevention management. Manage emergency situations
• Identify and resolve deviations and irregularities in operations
• Plan manpower allocation and ensure smooth operations
• Provide coaching and guidance to improve staff work performance
• Review systems and processes for workflow and productivity improvement

Requirements

• Minimum 2 years of managerial experience in the hotel industry
• Passionate in delivering exceptional level of guest service
• Strong communication and problem-solving skills
• Works well under pressure in a fast-paced environment
• People-centric, outgoing, independent, and resilient
• Able to work shifts, including on weekends and public holidays

Looking for a senior technical manager who would be able to implement OFSA ACCM product implementations, effective customer interactions and collaboration among various teams -internal and external

Job description displayed in the job posting:

- Must have sound knowledge on Oracle’s Financial Services Analytical Application (OFSAA) and Oracle’s Financial Services Analytical Application Infrastructure (OFSAAI) technical solutions
- Working experience in AML and compliance domain.
- Musthave in-depth knowledge and technically hands-on in OFSAA FCCM solutions
- Good understanding of OFSAA data model
- Should be able to install, deploy and customize OFSAA products – mainly AML, ECM, KYC
- Should have through knowledge on infra management for OFSAA products
- Must be able to perform configuration and provide technical assistance to implement OFSAA FCCM products
- Must be able to work on ETL/data ingestion technologies for loading data into FCCM products
- Possess good knowledge on SQL-PL/SQL and ability to debug issues related to DB performances.
- Must be familiar with application servers, admin console and deployment of

OFSAA FCCM products
- Sound knowledge on OFSAA batch framework
- Strong command over shell scripts, working experience in LINUX
- Must be familiar with Java, JavaScript, JSON, JDBC, XML

Responsibilities displayed in the job posting

- Should have self-management, inter-personal and good communication skill
- Should be a good team player and should be able to work with client’s technical team
- Should be able to write and report technical artefacts clearly
- Must be flexible in work schedule and timing
- Posses multi-task capabilities, skills to adjust to multiple demands, and dynamic change

Qualifications displayed in the job posting:

• 8-10 years of experience relevant to this position including 4 years of consulting experience.
• Prior team leadership or management experience preferred.
• Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus.
• Ability to communicate effectively.
• Ability to build rapport with team members and clients.
• Strong influencing and negotiation skills.
• Ability to travel as needed.