Are you a dynamic leader with a strategic mindset, able to manage a diverse team and passionate about customer service?

Do you take ownership, embrace challenges, and love problem-solving?

Karooooo is one of the largest vehicle telematics companies globally with over 2 millions active users and growing fast. We continuously strive to push the envelope forward by innovating and creating optimal solutions for our clients, while operating with a startup culture. We are looking for a Service Delivery Manager for our Singapore operations including local Customer Support and Field Service Delivery.

Responsibilities

• Manage the after-sales team by setting service standards and ensuring KPIs are met
• Ensure strong and clear coordination between departments for minimal resolution times
• Continually devise and monitor operational processes for optimal service delivery, customer satisfaction and productivity
• Identify and implement new strategies for increasing customer satisfaction, loyalty and retention by going above and beyond expectations
• Resolve managerial level customer grievances or special requests
• Weekly/monthly reporting for management review.
• Demonstrate a high level of leadership skills and provide necessary training and guidance to the after-sales service team’s staff to achieve full competencies and the highest brand image possible.

Requirements

• Diploma/Bachelor Degree in Business with outstanding academic performance
• Minimum of 5 years’ experience in Customer Service within automotive aftermarket or SAAS industry, experience in a similar industry is an added advantage;
• Excellent written and verbal communication skills
• Proficient in English
• Good leadership and management skills with strong problem-solving competency and an out-of-box approach in providing solutions.

MAIN RESPONSIBILITIES

The Audit and Projects Manager shall be responsible for ensuring the right level of internal control and driving process improvement projects within LFCS and LBeauty and managing the conduct of retail audits for perfumes and cosmetics brands across Southeast Asia.

1. Ensuring the right level of internal control within LFCS and LBeauty

1. Coordinate Internal Control self-assessment and action plans implementation

• Execute and coordinate yearly LVMH Enterprise Risk and Internal Control Assessment campaign. Perform test of design and review supporting documents submitted by process owners. Perform substantive tests to validate the accuracy of Test of Design assessment and to ensure alignment with the Group’s internal control expectations.
• Work with the process owners to design action plans to effectively address the gaps identified. Actively support local teams during implementation phases.

1. Implement internal controls on risk areas

• Conduct audit testing of potential risk areas and identify reportable issues.
• Actively participate in the drafting, development, and implementation of standard operating procedures to ensure compliance with LVMH policies and local laws to strengthen internal controls, and to promote standardization of processes.
• Review and approve the creation of new accounts, the assignment of roles and creation of new profiles in SAP. On an annual basis, review the roles assigned to all active users using the segregation of duties principle.
• Revise the Purchase Order validation workflows in SAP according to changes in the organization and ensure alignment with organizational needs.
• Conduct fraud investigations when a suspected or confirmed fraud case has been reported. Inform and alert the organization on fraud cases and fraud attempts.

1. Coordinate internal audits and follow-up on audit action plans

• Assist process owners during internal audit phases for audits conducted by Central Internal Auditors.
• Follow-up on the action plans and ensure implementation of committed actions. Provide a clear picture of the progress and status for clear reporting to Management.
• Participate in the audits conducted by the Central or Regional Internal Control Teams (joint audits, by invitation).

1. Drive process improvement projects

1. Manage the implementation of internal control projects and other initiatives

• Manage process improvement initiatives, promoting standardization and consistency of processes across the different brands within the region
• Conduct information dissemination advocating internal control good practices.

1. Change management

• Plan, manage and deploy significant process transitions (e.g., adopting a new company-wide tool) or significant process changes (e.g., implementation of new processes) within the organization.

1. Manage the conduct of retail audit of perfumes and cosmetics brands across Southeast Asia

1. Plan and supervise the execution of retail audits

• Plan an audit schedule through risk assessment of retail points of sale (POS) across Southeast Asia.
• Manage 1 Internal Control Assistant Manager in the execution of retail audits, ensuring compliance with SOP, retail guidelines, and alignment with LVMH control requirements.
• Ensure the main control gaps are identified, formulate recommendations and work with management to devise action plans to effectively address the gaps identified.
• Ensure effective communication of the results of the audits to local and regional Management through presentation and a comprehensive retail audit report.
• Plan and implement an effective and consistent method to follow-up on the action plans committed by the audit stakeholders to ensure the control issues are addressed.

1. Provide support to stakeholders

• Conduct testing of potential risk areas and identify issues. Monitor and provide advice to Management to minimize risks.
• Conduct training, if necessary, to support new store openings or to strengthen internal control awareness of store staff/back-office support functions.

Job Title

Maintenance Manager

Occupation

Air-Conditioning / Refrigeration Engineer

Job Description & Requirements

We are hiring Aircon Maintenance Manager.

Job Scope:

• To lead the team in air-con repair & maintainece (commercial & residential).
• To manage the daily schedules of technicians, by efficient planning of every individual teams' daily route.
• Knowledge of air-con system, able to attend to breakdowns and effective handle trouble shooting and repair and provide accurate recommendation for repair / replacement.
• at Least 3 years relevant experience and skills in the air-con industry

Salary From $3,000 to $3,500 per month

Working hours : Monday to Friday from 8.30am to 5.30pm / Saturday from 8.30am to 12.30pm

Job Description

Main Responsibilities

-Report to the Kitchen Leader

-Assist the Kitchen staff to do basic food preparation

-Ensure the Kitchen section have everything they need and be responsible for cleaning the kitchen

-Assist in managing cleanliness and hygiene of the kitchen area

-Use initiative and work in a team

-Ensure hygiene and safety standards are strictly adhered to

-Adhere to company’s standard operating procedures

-Any other appropriate duties and responsibilities as assigned

Requirements

-Minimum 1 year of experience as Kitchen Crew

-Strict sense of hygiene and safety standards

-Able to carry out tasks quickly and competently

-Able to follow instructions

Job Description

Main Responsibilities

-Report to the Kitchen Leader

-Assist the Kitchen staff to do basic food preparation

-Ensure the Kitchen section have everything they need and be responsible for cleaning the kitchen

-Assist in managing cleanliness and hygiene of the kitchen area

-Use initiative and work in a team

-Ensure hygiene and safety standards are strictly adhered to

-Adhere to company’s standard operating procedures

-Any other appropriate duties and responsibilities as assigned

Requirements

-Minimum 1 year of experience as Kitchen Crew

-Strict sense of hygiene and safety standards

-Able to carry out tasks quickly and competently

-Able to follow instructions

Job Description & Requirements

The Marketing Manager will be responsible for both brand management and digital marketing initiatives, ensuring a balanced focus on enhancing the school's visibility and engagement across multiple channels. This role requires a high level of creativity, attention to detail, and project management skills. Experience with CRM systems like HubSpot, high proficiency in analytics, sales support, social media management, and hands-on experience in running campaigns on Google and Facebook are essential. The role also involves managing and optimizing the marketing budget to ensure cost-effective campaigns. The ideal candidate will be a 360-degree marketing professional, knowledgeable in all facets of marketing.

KEY RESPONSIBILITIES

Brand Management:

• Develop and implement comprehensive branding strategies.
• Ensure brand consistency across all marketing channels and materials.
• Collaborate with internal and external teams to enhance brand visibility and engagement.
• Identify and leverage opportunities to increase brand awareness.
• Manage public relations efforts to maintain a positive brand image.
• Oversee the creation and distribution of promotional materials.
• Plan and execute brand events and sponsorships to enhance brand presence.

Develop Digital Marketing Strategies:

• Design and oversee all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns.
• Develop and monitor campaign budgets.
• Plan and manage social media platforms.
• Prepare accurate reports on our marketing campaign’s overall performance.

Content Creation and Management:

• Coordinate with advertising and media experts to improve marketing results.
• Identify the latest trends and technologies affecting our industry.
• Evaluate important metrics that affect our website traffic, service quotas, and target audience.
• Work with your team to brainstorm new and innovative growth strategies.

SEO and SEM:

• Plan, execute, and measure experiments and conversion tests.
• Optimize user funnels.
• Collaborate with internal teams to create landing pages and optimize the user experience.

Analytics and Reporting:

• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Instrument conversion points and optimize user funnels.
• Collaborate with agencies and other vendor partners.
• High proficiency in analytics to track and report performance.

Sales Support:

• Provide support to the sales team by generating leads through digital channels.
• Assist in creating sales materials and presentations.

Campaign Management:

• Hands-on experience in running campaigns on Google and Facebook.
• Analyze and optimize campaign performance to achieve key metrics.
• Numbers-oriented approach to evaluate and improve ROI.

Budget Management:

• Develop and monitor marketing budgets.
• Ensure cost-effective allocation of resources and optimize spending to achieve the best results.

CRM and CMS Management:

• Experience with CRM systems like HubSpot is a plus.
• Manage and optimize CMS platforms, preferably WordPress.

JOB REQUIREMENTS

• Bachelor’s / Masters degree in Marketing, Information Technology, or a related field.
• Experience Required: 5 to 8 Years
• Proven working experience in digital marketing
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media, and/or display advertising campaigns.
• Experience in optimizing landing pages and user funnels.
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight,Omniture, WebTrends).
• Working knowledge of ad serving tools.
• Experience in setting up and optimizing PPC campaigns on all major search engines.
• Working knowledge of HTML, CSS, and JavaScript development and constraints.
• Strong analytical skills and data-driven thinking.
• Up-to-date with the latest trends and best practices in online marketing and measurement.
• Experience with CRM systems like HubSpot.
• Proficiency in CMS platforms, especially WordPress.

Key Skills:

• Strong verbal and written communication skills.
• Comprehensive knowledge of all facets of marketing, including brand management and digital marketing.
• Excellent organizational and time management skills.
• Creative and innovative thinking.
• Ability to work in a fast-paced, high-pressure environment.
• Strong project management skills.
• Numbers-oriented approach with a focus on metrics and ROI.
• Ability to manage and optimize budgets effectively.

Working Days: 5.5 days per week

Location: Onsite

Benefits:

- 21 days Annual Leaves per year

- 5 days Emergency leaves per year

- Child Subsidy Scheme: Employee discount – tuition & transport fee for kids studying in GIIS or any of its entities (based on school policy)

- Transport Facility provided across Singapore

Manage overall operations and is responsible for effective and successful management of all working staffs. productivity, quality control and safety measures as established and set for Operation Department. Enhance the operational procedure system and gather principle information for reporting to the operation manager of the store. and able o bring hghe sales fo the company

Team Summary

The Risk & Data Solutions team is responsible for leading the strategy, prioritisation, development and delivery of Visa’s product roadmap for all risk and data solutions in the Asia Pacific markets in our Value Added Services (VAS) organisation. The team collaborates with local and global stakeholders to develop and scale Visa’s risk and data solutions for our respective markets.

What a Manager: Acquiring Risk Solutions does at Visa:

As the Manager: Acquiring Risk Solutions at Visa, this role will have responsibility for the management of risk solutions for acquirers and merchants in Asia Pacific. You will contribute to the strategy, prioritization and deployment of the solution portfolio in the Asia Pacific region.  You will collaborate with key stakeholders, including partners and clients in the development of solutions, contributing to solution design, deployment and performance of the service.

Important to the role is a client-oriented mindset when developing solutions while having a strong commercial understanding of a network business and application of leading payment technologies. Your passion for growing new business, exceptional stakeholder skills and a market-focused approach will enable you to succeed in this role.  This individual must be able to independently manage working-level relationships whilst being comfortable to present to executives, both for internal stakeholders and external clients.

This role is based in the Asia Pacific regional hub in Singapore and will work closely with priority markets on solutions development and development.

Specific areas of accountability will include:

• Spearheading sales and client engagement for the AP region, being the prime advocate driving adoption of the platform
• Proactive management of the sales pipeline including forecasting, client contracting, implementation prioritization and billing
• Being an SME and advocate for Visa’s acquiring risk solutions, conducting workshops and training on with multiple players in the ecosystem including clients, merchants, regulators, and Visa’s various functional units across AP
• Being the internal advocate for the implementation of Asia Pacific requirements with regional and global teams.
• Providing guidance and expertise to product and client facing teams and support discussions with prospective clients with specific focus on Visa’s solutions.
• Providing input and leadership on regulatory and industry developments
• Close monitoring of market trends, emerging technologies and prospective partners in the general fraud space

The Manager: Acquiring Risk Solutions will report to the Director of AP Authentication Solutions.

Summary

Ambulance Wish (Singapore) Ltd. is a registered charity with an Institution of Public Character (IPC) status. Incorporated in May 2019, our work supports terminally ill patients and their loved ones through the simple but deeply meaningful act of wish-granting. By helping to fulfil these wishes, Ambulance Wish Singapore wants to transform the end-of-life experience for patients with a limited prognosis of less than 12 months, giving them and their families a measure of joy, peace and comfort. As a volunteer-led organisation, the work of Ambulance Wish Singapore is an extension of the provision of care for the dying that goes beyond the walls of hospitals and hospices, to impact homes and hearts. Ambulance Wish Singapore strives to fulfil wishes and celebrate lives.

This will be a full-time position, reporting to the Executive Director (ED), and will play a key role in supporting Ambulance Wish Singapore’s finance, governance and administrative functions.

Key Responsibilities

1. Finance

• Responsible for all accounting and financial functions of the organisation, including financial reporting, budgeting, and financial processes
• Provide input to the management on all business matters that impact revenue and expenses
• Continuously identify and implement process improvements to reduce costs throughout the organisation
• Manage all assets of the company including receivables, inventory, property, and leasehold improvements to maximize return on investment
• Manage interactions with external stakeholders, e.g. company’s banking personnel, auditors and consultants
• Direct documentation of accounting controls, policies and procedures, including implementation after approval
• Direct all activities to ensure compliance with charity code of governance, applicable regulatory laws and rules for financial reporting
• Liaise with Chairman, Treasurer, and ED on finance presentations to the Board and the Annual General Meeting

2. General Administration

• Coordinate and administer the overall policies and procedures in the office
• Monitor and ensure insurance plans are in place and reviewed and renewed periodically
• Direct all activities, PDPA and other regulations, to ensure compliance with charity code of governance, applicable regulatory laws and rules for corporation, and charitable filings
• Coordinate with company secretary to ensure compliance with the corporate compliance matters, including but not limited to AGM, annual return, Form 45, company resolution etc.
• Provide secretariat support to AWS subcommittees
• Support the ED as needed

3. Human Resources

• Assist the ED with the reviewing and creating of human resource policies and procedures and ensuring they are updated and included in the HR policies
• Support department heads to develop and advertise recruitment posts
• Coordinate on-boarding session with other departments and track on-boarding checklist
• Develop and maintain employee P-file (personnel/records maintenance, benefits/records)
• Ensure the conducting of exit interviews
• Oversee of personnel administration matters such as employee payroll, leave and claims
• Assist department heads in identifying employee training needs and handle administrative matters of the trainings including recommendation of training courses and training providers
• Ensure the smooth running of the performance management process

Requirements

Finance or Accounting degree from an accredited tertiary institution, or comparable qualification.

At least 5 years in a finance and administrative role, with a successful track record.

Experience of managing staff and associated employment issues.

Experience in the charity sector.

Results-driven team player, with experience working with a high degree of independence in time-sensitive environment.

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

As a Digital Media Marketing Manager, you will lead the development and execution of digital media strategies to enhance brand visibility, drive engagement, and achieve marketing objectives. You will oversee all aspects of digital media planning, buying, and optimization across various online channels, ensuring effective targeting and maximum ROI.

Summary:
We are looking for a skilled Project Manager to lead and support projects in the Trade Finance domain. The ideal candidate will have expertise in managing stakeholders, coordinating cross-functional teams, and ensuring seamless execution of project objectives. This role is perfect for someone with experience in banking or consulting for the financial sector, who thrives on challenges and pays close attention to detail.

Key Responsibilities:

• Project Support:Assist in leading and managing project activities under the Program Manager’s guidance.
  Establish standardized project management processes, including reporting structures and content.
  
• Coordination and Reporting:Oversee cost and resource coordination across business areas.
  Consolidate and report status updates to Program Management.
  Manage progress and address issues involving BA, Operations Consultants, and Developers.
  
• Stakeholder Management:Coordinate with Business and IT stakeholders to meet project goals.
  Negotiate with stakeholders to resolve conflicts and ensure timely project delivery.
  

Key Qualifications:

• Proven expertise in Trade Finance and strong PMO experience in large-scale projects such as core banking.
• Experience in banking (as an employee or consultant) with a deep understanding of financial systems and operations.
• Strong leadership, capable of driving projects without relying on direct instructions.
• Preferable experience in package system implementation and excellent communication skills for engaging diverse stakeholders.
• Attention to detail, risk assessment capabilities, and a mindset to embrace challenges and undertake risks.

This role offers an exciting opportunity to contribute to critical Trade Finance projects in a dynamic and challenging environment.

please send your cv to [email protected]

Location: Serangoon north

Working hours: 10am to 10pm

6 days work week

Off day will be not fix

Salary Up $8000 to $9000

We are looking for dedicated Sales Executive to join their expanding team!

REQUIREMENTS:

Must be able to work 6 days

Sales target will be provided

Liaise with customer 24/7 if they call you

Able to speak mandrian

Conducting market research to identify selling possibilities and evaluate customer needs

Negotiate/close deals and handle complaints or objections

Collaborate with team members to achieve better results

Self-motivated with a results-driven approach

Experience in sales field will be an advantage

Job Highlights

• Gross Salary: $3,500 and above achievable with successful sales performance
• Performance Incentives
• Hybrid Working Model
• Birthday Leave + Medical Benefits

Duties and Responsibilities

• Meet sales goals and contribute to month-over-month growth
• Possess in-depth product knowledge and be able to deliver a presentation of our solutions
• Take inquiries and requests from customers and address their needs
• Maintain accurate customer’s records and recommend the right products for them
• Represent our brand in a professional, successful manner that results in a positive customer experience
• Coordinate with other members of the team to ensure company standards are being met
• Any other duties as assigned

Qualification and Skills

• Performance-driven and a team player
• Excellent verbal and written communication skills
• Good interpersonal skills
• Able to communicate with Mandarin speaking customers
• Singaporeans only

Troubleshooting and resolving any problems with business application software.

Creating and overseeing protocols and procedures for the use of any new software applications.

Training employees on the use of any new software applications and maintaining a good work atmosphere.

Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups

Develop solutions following defined standards and high quality

Creating, executing, and maintaining company database

Job Description

1.Participate in all assigned on the stage performances of the company

2.Attend all rehearsals and work with the band members and all the singer

3.Work with the stage manager to fine all tune performance

4.Keep and update all weekly selections of the least 20 songs for routine performance

5.Memorize lytics and routine of song selection for optimal performances standards

6.Recruit and interview all the new performance artiste

7.Interpret all music or dance and perform production

8.Guide and advise artiste to improve on the stage

9.Discipline problematic artiste

Requirements

1.Must have 3 to 5 years working experience as Performing Artiste Manager related as manager

2.Able to work and communicate well with all the singer

3.Must has experience as Performer and singing

4.Can Knowledge of all Mandarin Songs and jpop kpop advantageous

5.Must have stong experience

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

Ensure that all functions are efficiently performed. Manage operations and retail teams in all functions, including sales productivity, stock, client experience, client relationship management, customer service, staff training and development, store procedures, store planning with the help of all departments. Oversee and drive the successful implementation of the retail strategy in all distribution channels. Ensure that the highest level of customer service is delivered to clients. Drive business growth and make sure that the financial goals and qualitative objectives are met. Implement a sustainable distribution strategy that will enable the brand to achieve its quantitative and qualitative objectives.

The candidate will lead the APJ regional benefits team. This role is responsible for executing the Global Benefits and Wellbeing strategy, offering regional insights, shaping global policies, and driving efficiency through AI and platform improvements.

The candidate will collaborate cross-functionally to ensure compliant benefit delivery, oversee local broker relationships, manage regional budget planning and execution, and support mergers and acquisitions. Additionally, they will lead a small team, foster their development, and work closely with the APJ People Leadership Team on strategic priorities and executive escalations.

What You’ll Be Doing:

• Lead the execution of the Global Benefits and Wellbeing strategy across the APJ region
• Provide the Global Benefits Leadership Team with regional insights and help shape global policies while maintaining local relevance
• Drive efficiency improvements using AI and platform tools to enhance employee experience
• Partner with the Care and People Product Team to deliver a seamless end-to-end employee experience
• Collaborate with cross-functional teams, including Compensation, FP&A, and Legal, to ensure compliance and smooth benefit delivery
• Support corporate development teams with due diligence and integration during mergers and acquisitions
• Manage broker relationships at the regional level and oversee the regional budget planning and execution process
• Foster team development by providing hands-on learning and career growth opportunities to direct reports, guiding them on benefit design, policies, and onboarding
• Handle stakeholder management in collaboration with the APJ People Leadership Team and manage executive escalations
• Execute with agility, adapting to shifting priorities to meet employee and business needs effectively

ViSenze, an AI-powered Commerce Search and Discovery platform, is looking to hire a motivated and experienced Machine Learning Project Manager

We revolutionize the retail industry with product discovery solutions, processing over a billion monthly queries globally from retailers such as Myntra, Ajio, Meesho, Rakuten, Zalora, Mango, and Target

Our mission is to empower customers to 'See. Style. Shop', and we need you to help us continue to deliver this promise

Responsibilities

Drive End-to-End Project Delivery  

• In charge of end-to-end project development lifecycle(s):
• Gather user requirements from the client
• Scope the project in terms of technical requirements, product specifications, deliverables, performance SLAs and timelines
• Plan project milestones and resources required
• Provide cost estimates for budget approval
• Lead development sprint cycles to schedule and monitor:
• Data collection, annotation and pre-processing activities  
• Model training and iterative improvement activities
• Model performance validation activities
• SDK integration activities 
• Quality assurance checks activities 
• Draft project SOPs (Standard Operating Procedures)
• Draft release notes
• Lead and coach the development team to achieve successful outcomes 
• Manage project scope and schedule
• Oversee internal cost control
• Ensure quality assurance across the project deliverables 
• Oversee Issue and Risk Management
• Evaluation, scoping, and impact assessment (timelines, budget) for Change Requests
• Provide timely escalations and propose suitable mitigation actions to the Product Owner

Collaborate with Functional Teams to Support Project Outcomes

• Work closely with the Data Science and Engineering teams to schedule and action the project activities
• Partner with the Finance and Legal team to ensure timely follow-ups with contractual and financial matters
• Partner with the HR team for staffing requirements
• Manage third-party vendor(s) to ensure timely delivery of services as per project timeline

Act as ViSenze’s Point of Contact with Client(s)

• Cultivate strong relationships with client(s) and client partner(s), actively engaging them to align project outcomes, deliverables, and implementation plans
• Provide advice and support to the client

Good to Have

• Hands-on experience in data science projects
• Hands-on experience in image data processing or computer vision projects

• Bachelor Degree in Computer Science, Electrical Engineering or a related technical discipline
• At least 2 years of client-facing project/program management experience in AI/ML specific projects
• Understanding of machine learning and data science knowledge
• Process strong interpersonal, communication, analytical and data-driven problem solving skills
• Able to work independently with minimum supervision

As a Sr. Regional Partner Manager, you will help support our transformational vision: 'Partner Success' is synonymous with 'Customer Success' in accelerating Digital Transformation and predictable outcomes for our partners.

The Sr. Regional Partner Manager is aligned to a focused regional territory to lead Co-sell/Co-delivery and "Sourced" NNACV. You will produce new business in logo accounts, and ensuring our partners help provide successful projects within your territory or region (ASEAN + North Asia which is Hong Kong, Taiwan, Macau). You will work with Field Sales, Solution Sales specialists, Pre-sales, and the Customer Outcome teams to grow the pipeline.

You will be empowered to develop a joint go-to-market Territory plan featuring ServiceNow enabled service and workflow offerings. Strategies will feature "Sourced and Partner Impacted" NNACV, showcase wins and capacity metrics, and reflect regional Marketing plans and engagement with other ServiceNow sales solutions teams. Success will be measured by achievement of sales quotas for allocated accounts or territory on a quarterly and annual basis.

What you get to do in this role: 

• Work with ServiceNow partners to produce new business.
• Ensure our partners help provide successful projects to customers.
• Support joint sales pursuit activities to guide field interlock resulting in "Sourced” NNACV and "Sell-through” NNACV
• Drive large strategic deals with partners
• Accelerate account growth through joint go-to-market plans in consideration of ServiceNow's four C requirements: Capacity, Capability, Competency, and Customer Success.
• Ensure Alliance operational thoughtfulness, consistency and business review governance with ServiceNow and executive partners from regional partners.
• Develop capacity plans to assure partners are well positioned to sell the value of the Now Platform and to provide successful customer implementations (through proper competencies, certifications, and committed co-delivery plans).
• Work with Marketing teams on both sides to build joint closed-loop demand generation plans (Partner Prospecting Days, CxO Roundtables and joint events).
• Ensure the Partner strategy is following Value Selling (i.e., Value Prompter) and Now Value principles.