Our client is a company that is revolutionizing operational efficiency by addressing manpower challenges with innovative solutions. With their groundbreaking technology already making a significant impact in over 30 countries, they are experiencing continued growth. As they continue to grow, they are seeking a Service Manager to join their team.

Key Responsibilities:

Team Leadership:

• Lead and manage a team of field technicians, fostering a positive and productive work environment.
• Provide coaching and training to team members on technical skills, safety protocols, and customer service best practices.
• Conduct regular performance evaluations and support career development for team members.

Field Service Operations:

• Oversee field service activities to ensure timely and effective servicing of robots and machinery.
• Actively participate in servicing and troubleshooting machines as needed, demonstrating hands-on technical expertise.

Customer Relationship Management:

• Build and maintain strong relationships with customers, ensuring their needs are understood and met.
• Address customer inquiries and concerns promptly, providing solutions and ensuring high levels of satisfaction.

Technical Expertise and Support:

• Provide technical support to team members and customers, leveraging deep knowledge of robotic systems and machinery.
• Stay updated on the latest industry trends and technologies to enhance service offerings.

Data Management and Reporting:

• Comfortable working with numbers, analyze service metrics to identify trends, areas for improvement, and opportunities for efficiency.
• Prepare and present regular reports on service performance, customer feedback, and team productivity to management.

Process Improvement:

• Identify opportunities to improve service processes and implement best practices to enhance operational efficiency.
• Collaborate with other departments to ensure seamless service delivery and customer satisfaction.

Requirements:

• Bachelors degree in Engineering, Technical Management, or a related field; relevant certifications are a plus.
• A minimum of 3-5 years of experience in field service management, preferably in robotics or automated systems.
• Proven leadership skills with the ability to motivate and develop a technical team.
• Strong technical aptitude and problem-solving skills, with hands-on experience servicing machinery.
• Excellent communication and interpersonal skills, with a focus on customer satisfaction.
• Proficient in data analysis and comfortable using service management software.

Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

Cultivar Asia Pte Ltd

EA License Number: 19C9782

EA Personnel Number: R1326341 Ng Zhenyu

About Kplass

At Kplass, we are committed to enhancing lives through innovative healthcare solutions. Specializing in medical patches for cough and pain relief, we aim to deliver products that improve the well-being of our customers while maintaining the highest standards of quality and effectiveness.

Role Overview

We are looking for a dynamic and results-driven Marketing Manager to lead our marketing efforts and elevate Kplass’s brand in the healthcare market. The Marketing Manager will be responsible for developing and executing strategic marketing plans, managing brand positioning, and driving customer engagement. This role is pivotal in building market share, enhancing brand loyalty, and ensuring the success of our product line.

Key Responsibilities

• Strategic Marketing Planning: Develop and implement comprehensive marketing strategies to drive brand awareness, product demand, and revenue growth.
• Brand Management: Oversee all aspects of brand positioning and messaging to ensure consistency across all marketing channels.
• Market Research: Conduct market analysis to identify trends, opportunities, and customer needs, providing actionable insights for product development and marketing initiatives.
• Campaign Management: Plan, execute, and measure the performance of multi-channel marketing campaigns, including digital, social media, and traditional advertising.
• Product Marketing: Collaborate with product development teams to create compelling product launches and marketing materials that highlight the benefits and applications of our medical patches.
• Customer Engagement: Develop strategies to improve customer retention and satisfaction through targeted communication and loyalty programs.
• Partnership Development: Build and maintain relationships with distributors, healthcare professionals, and key stakeholders to expand Kplass’s market presence.
• Budget Management: Manage marketing budgets effectively, ensuring maximum ROI for all marketing activities.
• Team Leadership: Lead and mentor the marketing team, fostering a culture of creativity, collaboration, and accountability.

Qualifications

• Education: Bachelor’s degree in Marketing, Business Administration, or a related field (MBA is a plus).
• Experience: At least 5 years of experience in marketing, preferably within the healthcare or medical products industry.
• Skills:Strong strategic thinking and analytical skills.
  Proven expertise in digital marketing and social media strategies.
  Exceptional communication, negotiation, and interpersonal skills.
  Experience in market research and data analysis.
  Leadership and team management abilities.
  

Cogoport is the leading & fastest growing B2B tech organization disrupting the logistics space. We are here to simplify freight movement for businesses across the globe. Our business model is based on principles of aggregation and integration of services. We do this by providing digital and technology enabled solutions that enable freight to move faster, cheaper, and more efficiently from point to point.

International Trade can be complicated at times and every day brings new challenges and opportunities to learn. When we simplify international trade, it empowers and affects every human being on the face of this earth. Seven billion people - one common problem.

As a part of Cogoport, you will get an opportunity to be a part of industry-wide revolution in the world of shipping and logistics by collaborating with other brilliant minds to resolve real world on-ground challenges. You will have a direct impact on the revenue and profitability growth for the organization.

Role:

We are looking for hiring a Finance Manager in our team, who should have a natural analytical way of thinking and be able to identify problems and opportunities within a function and ultimately provide solutions that help achieve the business' goals.

Location: Singapore

Responsibilities:

• Oversee and manage the operational finance functions within the organization.

• Develop and implement financial policies, procedures, and controls to ensure efficient financial operations.

• Monitor financial performance and provide analysis, insights, and recommendations to senior management.

• Manage financial reporting, including monthly, quarterly, and annual financial statements.

• Collaborate with cross-functional teams to support operational decisions with financial data and analysis.

• Ensure compliance with financial regulations and standards.

• Identify areas for process improvement and implement best practices in operational finance.

• Review a variety of areas including operations metrices, revenue and profitability metrices, and financing metrices

• Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes

Requirements:

• Bachelor’s degree from any of the elite colleges & MBA in Finance is preferred

• 0-5 years of work experience in the relevant field

• Understanding of financial statements, cost / management accounting (understanding of KPIs)

• Ability to model financial statements

• Should be detail oriented, analytical, and inquisitive

• Should have excellent analytical & problem-solving skills

Cogoport is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and respected at work.

Job Description:

• Ensure the quality of all construction work performed on site are in accordance with the company's QAQC requirement.
• Visit project sites, arrange and conduct QAQC inspections on mainly Structural Works and Architectural Works.
• Assist project teams in the preparation of project specific CONQUAS/Quality Management assessment by BCA with specific contract requirements.
• Ensure workmanship, procedures and method statements are in accordance to specified standards.
• Conduct regular inspections to ensure works are in compliance with method statements & proper sequence of work and in accordance to BCA’s good industry practice.
• Ensure that all project quality records and quality audit plans are maintained.
• Any other duties as assigned.

Job Requirement:

• Candidate must possess Diploma/Bachelor Degree in relevant discipline
• Minimum 8 years of experience in procurement preferably I construction/ civil engineering industry.
• Preferably Senior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.
• Have experiences in working in large scale projects.
• 5.5Days work per week.
• Location: Lentor

The Project Manager is responsible for managing construction projects from start to finish. This includes coordinating and overseeing the design, planning, procurement, construction, and completion of the project while ensuring compliance with all relevant regulations, standards, and quality expectations. The Project Manager is accountable for the overall success of the project, including scope, budget, timeline, and safety standards.

1. Planning and scheduling of Project activities.
2. Manage on site projects to ensure timely completion.
3. Project planning, quality control planning and risk management for the project.
4. Provide direction in construction planning, coordinate works with subcontractors, clients and consultants to ensure all construction progress as scheduled.
5. Experience in Bungalow & landed construction will be advantageous.

Education Qualifications & Other Requirements:

• 2 Years relevant working experience.
• Diploma or equivalent.

Our company is acting on behalf of our client who is in tailor business, They need experienced manager with the following job responsibilities and requirements-

Efficiently manage daily operations and optimize processes.

Achieve monthly and yearly sales targets for both online and offline channels.

Oversee customer relations and ensure a 360-degree customer experience.

Manage inventory and merchandise displays.

Take bespoke tailoring orders from customers.

Accurately measure and fit customers.

Design garments according to customer preferences and requirements.

Collaborate with suppliers and the production team to procure necessary products. Conduct final fittings to deliver top-quality bespoke garments.

Manage monthly marketing promotions and customer communications.

Strategic planning skills to achieve business goals.Strong communication skills, attention to detail, and the ability to be self-directed and proactive.

Service-oriented with the sophistication, poise, and confidence to support the team. Excellent sales and marketing skills to build customer relationships, understand customer needs, and present product ideas effectively.

Specialized skills as a Master Tailor with precision in bespoke tailoring and an eye for design and trends.

Resourceful and well-networked, capable of sourcing quality materials. Bachelor’s degree or higher.

Five or more years of relevant experience.

Proficiency in Microsoft Word, Excel, Powerpoint, social media, Fashion designing ability.

Job highlights

4 off days monthly, rest days depend on schedule. able to work long hours and in the late evenings and weekends

Competitive salary 9k and above

Positive and nurturing working environment

Work location: town area

Duration: permanent

Requirements

Qualifications - Bachelor’s degree or higher

Work experience- at least 4 years working experience in related fields

Job type- full time

Required languages: English and able to communicate with mandarin speaking customers

If you have an interest in applying for this role, please WhatsApp me at 98198786 to apply. Only shortlisted candidates will be notified. Priority will be given to Singaporeans

Young hon Lim/ manager

Render private limited

EA licence no 15c7827

EA reg no R1550906

Attachment Description

The Retail Manager drives the realisation of the business strategies by developing business opportunities, fostering relationships with stakeholders and establishing operations and service excellence standards. He/she is also responsible for driving the organisations innovation and productivity aspirations.

He / She operates in a rapidly transforming business environment and functions through his understanding of customers preferences, operational activities and industry landscape to enhance sales performance, operations and service levels.

Specific Responsibilities

Individual to be involved in:

1. Oversee all day to day operations.

2. Manage and maintain inventory.

3. Ability to source and identify best quality stocks for the most competitive price.

4. Employee safety, welfare, wellness and health reporting.

5. Comply with all company policies, relevant laws and regulations, ensuring that the business adhere to all necessary regulations.

Technical Skills and Competencies

1. Develop business negotiation strategies and ideas to facilitate discussions with stakeholders.

2. Ability to diffuse tense situation between clients, suppliers and team members.

3. Implement, monitor after-sales activities and review policies for after-sales procedures to ensure customer satisfaction.

4. Identify both offline and online partnerships which may provide strategic value to the organisation.

Duration

- 6 months

- under Mid-Career Pathways Programme

Job Summary

Work with the Executive Director in maintaining and overseeing the admin & operations systems and processes to support SANH in achieving its goals and mission. The services include but not limited to:

• Dietary Services for residents
• Laundry & Linen Services
• Contract services and agreements for purchase of services
• General admin processes and systems

Provide oversight of critical operational functions such as:

• Emergency preparedness and response/Business Continuity Plans
• Service integration within SAMH and SACS

Job Description

Operational support of ongoing services:

• Co-ordinate collaborative processes with internal partners, particularly within the SAMH and SACS service units to ensure smooth and effective service integration to kick start new services and projects.
• Support ED in managing the operations of the dietary (e.g resident food services) and laundry services, including the linen room functions.
• Support new work teams of SANH in overseeing ongoing operational matters within these new services, as well as operational matters relating to external services provided by vendors to ensure smooth delivery of patient care, accountability and internal control.
• Conduct review audits of the new services/projects to ensure that they are up to the mark and meet all the requirements/KPls of the licensing authorities (e.g. the MOH) and funding agencies (e.g. AlC).
• Establish systems to ensure quality records are maintained within the statutory required retention periods through proper identification, filing, storage, maintenance and disposition of records (Medical Records).
• Coordinate the renewal of all outsourced services, including the sourcing for quotations and preparation of vendor evaluation.
• Manage service agreements. Keep track of the expiry and renewal dates of all agreements; conduct market survey and review rental rates for renewal.

Procurement

• Obtains cost estimates for materials, supplies and services.
• Identifies potential suppliers/vendors, gathers and analyses information on them; recommends prospective vendors to Management.
• Prepares vendor contract and negotiates terms with vendors.
• Maintains inventory of materials, supplies and maintains records.
• Periodically assesses inventories and compares with market activity; may recommend adjustment of the procurement plan to Management.
• Reviews, analyses receiving/inspection documentation; forward receiving documents to Finance for vendor payment.
• Maintains records of approved suppliers and periodically evaluates vendor performance (e.g., conformance with stated requirements, trends, anamolies).

Emergency preparedness and response

• Develop operational procedures to ensure business continuity in response to and in managing emergency situations and national crisis (Business Continuity Plan, Flu Pandemic SOP, Mass Casualty Response Plan).
• Plan and conduct exercises and drills with new work teams to ensure the services’ preparedness to respond expeditiously in a crisis situation (eg Table Top Exercises).

Job Requirements

• General degree or equivalent from a recognized institution
• Minimum 5 years of working experience in a similar capacity
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.

Join Our Team as a Sales Manager

Job Title: Sales Manager

Key Responsibilities: As our Sales Manager, you will play a pivotal role in driving growth and expanding our client base.

Responsibilities:

• Identifying and pursuing new business opportunities
• Building and nurturing relationships with potential clients
• Creating and executing strategic business development plans
• Collaborating with cross-functional teams to deliver exceptional services
• Staying updated on industry trends and competitor activities
• Meeting and exceeding sales targets and revenue goals

Minimum Qualifications:

• A local Polytechnic Diploma or Degree in Business or Marketing (may consider other disciplines)
• Proven experience in business development or a related field
• Strong communication and interpersonal skills
• A passion for finance and a desire to help clients achieve their financial goals
• A track record of exceeding sales targets and driving business growth
• Excellent problem-solving abilities and a results-oriented mindset

Benefits & Perks

This job has the following benefits:

• Hybrid work flexibility
• Joining Bonus
• Training & professional development
• Travel opportunities
• Profit sharing

Shortlisted candidates will be notified via WhatsApp text

You will be responsible to assist with the efficient running of the department in line with brand standards, whilst meeting associate, guest and owner expectations. The Sales Manager - Corporate / MICE is responsible to act as a sales specialist and be responsible to ensure the related revenue is maximised in the most profitable way in line with the agreed targets.

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Sales Manager or Sales Executive.
• Good problem solving, administrative and interpersonal skills are a must.

Job Description & Requirements

· Apply workplace Information and Communication Technology (ICT).

· Conduct interviews.

· Contribute towards a learning organisation.

· Develop a work team.

· Develop service operations.

· Develop service recovery framework.

· Facilitate innovation and lead team leaders to implement change.

· Facilitate the implementation of a productivity framework.

· Lead team leaders to develop business strategies and governance management.

· Lead workplace communication and engagement.

· Manage and review systems and processes.

· Manage crisis situations.

· Manage innovation in the business function.

· Manage laundry operations.

· Manage linen and uniform room operations.

· Manage loss/risk prevention.

· Manage workplace challenges with resilience.

· Monitor and reward performance across teams to manage achievement of results.

· Provide information for management to make decisions.

· Review and implement financial controls.

OTHER DETAILS

· Required to work on weekends & public holidays.

· Required to work on night shift

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Job Description

1. Marketing Strategy and Planning

• Develop and execute comprehensive marketing plans to increase brand awareness and drive customer traffic.
• Conduct market research to identify customer preferences, competitive positioning, and emerging trends in Singapore’s F&B scene.

2. Branding and Positioning

• Ensure consistent branding that highlights the authenticity and uniqueness of Italian cuisine.
• Collaborate with designers to create compelling visuals and promotional materials for menus, events, and campaigns.

3. Digital Marketing

• Manage the restaurant's website, ensuring it is up-to-date with menus, events, and promotions.
• Oversee social media platforms (e.g., Instagram, Facebook, TikTok) to create engaging content such as behind-the-scenes videos, chef interviews, and food photography.
• Implement and monitor paid digital advertising campaigns (e.g., Google Ads, Facebook Ads).

4. Promotions and Campaigns

• Develop and manage promotional activities such as seasonal discounts, festival menus, and loyalty programs.
• Collaborate with chefs to highlight seasonal Italian ingredients or dishes.

5. Customer Engagement

• Analyse customer feedback from surveys and online reviews to refine marketing strategies.
• Create and promote dining experiences tailored to local preferences.

6. Partnerships and Collaborations

• Work with Italian brands or cultural organisations to organize events like wine tastings, pasta-making workshops, or regional cuisine showcases.

7. Event Management

• Plan and execute marketing events such as restaurant openings, VIP dinners, or food festivals.
• Coordinate with the Management to ensure media coverage of special events.

8. Budget Management

• Develop and manage the marketing budget to ensure cost-effective campaigns.
• Track spending and ROI on all marketing initiatives.

9. Analytics and Reporting

• Monitor and analyse key performance metrics, including customer acquisition, online engagement, and revenue from campaigns.
• Use insights to optimize future strategies.

10. Cultural Advocacy

• Position the restaurant as an ambassador of Italian culinary heritage by highlighting regional dishes, traditional preparation methods, or unique ingredients.
• Collaborate with chefs and staff to tell compelling stories about the restaurant's Italian roots.

Requirements

• Minimum 5 years relevant experience
• Able to work split shifts
• Knowledgeable about Italian cuisine and wines

About the role

We are seeking a Centre Manager to oversee the operations and growth of our new I Can Read centre in Alexandra. As the Centre Manager, you will be responsible for overseeing the smooth running of our centre, while also identifying new opportunities to expand our offerings and reach.

Key Responsibilities

• Overseeing the administration of the centre
• Manage the day-to-day operations of the centre, including student enrolment, enquiries, assessments, registration etc
• Scheduling classes to ensure optimal usage of resources (classrooms, teachers, materials etc.)
• Planning for centre growth, including implementing marketing strategies to attract new students and promote the centre's services
• Manage the centre's finances, including budgeting, invoicing, reporting etc. Ensure conformance to education regulations and government requirements
• Establish excellent rapport with parents, children and the teachers
• Responsible for maintaining professional appearance of the centre and staff, cleanliness and safe operations

The Candidate to have the following traits

• Excellent interpersonal and communication skills (spoken and written)
• Proactive with good organizational skills and time management
• Kind and nurturing approach when interacting with children
• Adaptable and keen to work in a fast-paced environment

Requirements

• Minimum diploma or above
• Fresh graduates are welcome to apply (experience in Education, Retail or any other customer centric industries is an advantage)
• Proficiency in Microsoft Office and knowledge of ERP software

Working hours

• Wednesday to Friday from 1pm to 9pm
• Saturday and Sunday from 9am to 6.30pm

If you are passionate about education and ready to make a meaningful impact, we encourage you to apply for this exciting opportunity. Submit your application or send your resume to 96328472.

· Fully responsible for day to day operation of building / condominium

· Supervise and coordinate all maintain and administrate staff assigned to the building/ condominium

· Carry out maintenance function to the highest standard expect for the client and the subsidiary proprietor

· Lead a team of personal providing maintenance, security , administrative and car park management

· Ensure all contract work / routine service are carried out according as specified in their contract agreement

· Review all contract, agreement and insurance before their expiry and recommend renewal or call for quotation/tender.

· Co-ordinate council meeting and annual general meeting

· Diploma or degree in estate management

· Conversant in building management and strata management act.

· Strong communication and negotiable skill

· Management control

· Able to handle stress

· Mature and outgoing personality

· Ability to work independently and as part of a team

Roles & Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations
• Other adhoc duties as assigned from time to time.

Job Description

• Attend and actively participate in weekly Food and Beverage meetings, and respecting the confidentiality of issues which are discussed in the meetings.
• Managing the services/standards of food and beverage within the restaurant.
• Anticipate the volume of our business by considering the hotel occupancy and community.
• Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guests’ satisfaction.
• Ensure that the beverage stocktaking is done in a correct and efficient manner towards the end of month.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and hotel standards and programs.
• Ensure that the customer service standards are followed by all team members and addresses issues as they arise.
• Responsible for the overall achievement of department customer service goals.
• Responsible for staff development and training programs.
• Ensure proper cleaning and maintenance of outlets, work areas, tableware, utensils and other materials and equipment used by restaurant / bar and room service;
• Regular liaison with Engineering, ensuring that maintenance requests are completed quickly, managing guest needs as a priority.
• Coordinate between restaurant and other departments to ensure that preparations for the restaurant operations have been made.
• Assist in the preparation of monthly restaurant reports, key performance indicators and action taken to keep on targets/track.
• Provide management and guidance of outlet ambassadors, namely Restaurant Supervisors and Executives.
• Ensure constant liaison with other departments for special requests.
• Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson
• Strive to implement the Sofitel Vision and demonstrate active use of Sofitel Values.
• Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.
• Any other such duties that may from time to time be assigned by the Director of Food & Beverage.

Job Requirements

• Minimum 2 years experience in a similar role, preferably in 5 star experience.
• Projects professional image at all times through personal presentation / interpersonal skills.
• Desire and ability to train and develop staff.
• Maintains awareness of industry trends in service, product and presentation.
• Initiates contacts and establishes rapport easily.
• Organises time and work efficiently.
• Effective numeracy, verbal and written communication skills.
• Appreciates and maintains an effective outlet for stress.
• Willingness to work weekends and public holidays as part of the job role.
• Has the aptitude and willingness to undertake further development with Sofitel.

We are representing our client in the Foods Trading industry to hire for a Procurement Manager.

[Job Role]

• Develop cost-effective procurement strategies for food products.
• Build strong supplier relationships to ensure reliable supply and favorable terms.
• Oversee purchasing activities, ensuring policy compliance and timely deliveries.
• Analyze market trends to identify cost-saving and supply chain improvements.
• Lead the procurement team to meet company goals.
• Collaborate with Sales and Logistics for smooth operations and inventory management.
• Manage the procurement budget effectively.

[Requirements]

• Proven procurement experience, preferably in food trading.
• Strong negotiation, analytical, and leadership skills.
• Knowledge of local and global food sourcing markets.
• Excellent communication and stakeholder management.

Interested candidates, please apply here.

EA Personnel (Koh Pei Wen)

EA Reg: R23115205

APBA TG Human Resources Pte Ltd

EA License: 14C7275

We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.

Overview of the Role

Engagement Managers play a critical role in setting customers up for success by prescriptively shaping and then leading the execution of large and transformational engagements at our most strategic customers. Our Engagement Managers serve as a trusted advisor to Salesforce customers, providing guidance to Sales & Professional Services teams, ensuring alignments across each customer’s projects, and ensuring the highest levels of customer satisfaction. They are Salesforce platform experts who are accountable for ensuring customer success, business value and leading the Salesforce Services team assigned to their account(s). They drive delivery of the expected outcomes for each engagement and are internally and externally recognized as a business contributor, industry and product specialist.

Partnered with an Account Partner (Services Salesperson), the Engagement Manager leads both pre and post-sales activities. They are the delivery expert across the portfolio of products, responsible for developing and articulating comprehensive implementation proposals. They will then maintain the executive relationships and act as a main contact within these engagements in a billable capacity, ensuring tight alignment, offering proactive and prescriptive advice resulting in outstanding Customer Success. This may include the following:

• Pre-Sales alignment
• Project kickoff
• Bringing industry expertise and perspective
• Drive better outcomes through extensive platform expertise
• Deep understanding of Salesforce platform and solutions
• Engagement planning and alignment to customer objectives
• Regular customer sponsor check ins
• Services Renewal management
• Ensure project operational compliance
• Executive Relationship building

Are you passionate about Customer Success and would you like to work at the forefront of Digital Innovation at one of the most exciting CRM companies?

Your Impact:

• Deliver high client satisfaction (CSAT) by consistently meeting/exceeding goals and metrics
• Ensure business value is realized (directly and indirectly) for each customer engagement that concludes with fully satisfied clients that are willing to be referenced for new potential clients
• Bring standard methodologies to each engagement through your deep platform expertise by providing the Professional Services team with Subject Matter Expertise related to the proposed solution and client needs in order to ensure successful project delivery
• Positively impact client Services renewals (when applicable) by aligning customer success with professional services roadmap.
• Align closely with Account and Services Sales team by leading pre-sales activities such as the development of client-specific proposals, SOWs, staffing plans, engaging with SMEs across the organization to gain consensus on an acceptable proposal
• Where appropriate and required for Customer Success, providing direct oversight to the project team during the full lifecycle of the engagement, acting as the point of contact for both the customer and Salesforce delivery teams
• Successfully manage multiple strategic clients simultaneously
• Recognized as a valuable and trusted advisor by our customers and other members of Salesforce and continue to build a reputation for excellence in professional services
• Inspire people to do the best work of their careers, being a multiplier, amplifying the knowledge and capability of the people around you while continuing to provide an inclusive workplace as one of Best Places to Work.
• Show continued professional growth and development
• Act as an advisor on complex issues and engagements, exercising discretion and latitude in reaching critical goals.
• Lead cross-functional teams and mentors others
• Manage to a minimum billable util target
• Partner with the Go-to-Market Team (Services Sellers) to drive continued growth of services
• Proactively mitigate and manage critical issues and at-risk accounts; communicate effectively and appropriately with internal and external leaders and executives

​

Required Qualifications:

• Direct experience delivering and/or overseeing solutions on the Salesforce Platform.
• Proven experience delivering consulting services, including team leadership and active involvement in selling professional services, including Advisory engagements
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Preferred Qualifications:

• Experience operating in a pre-sales environment, shaping and scoping large and complex implementation projects
• Proven experience in leading enterprise-level projects and programs
• Salesforce Application and/or System Architect certifications
• Demonstrated technical and/or functional proficiency, and ability to work well with architects or SMEs into pre-sales activities.
• Extremely strong written and verbal communication skills, executive level presence and experience in working in a client advisory role
• Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as implementation methodology, Road-mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions
• Proven track record in building strong working relationships across multiple functions/levels; adept at fostering healthy dialogue
• Understands cloud-based technologies; translates customer/business requirements into business solutions (and successfully positions with customers)

We are excited to announce that due to our expansion, we’re looking for a dynamic and experienced Store Manager to lead our new concept stall. If you're passionate about the food and beverage industry, thrive in fast-paced environments and have a proven track record in managing operations, we would love to hear from you.

Key Responsibilities:

• Oversee daily stall operations, ensuring a seamless customer experience
• Manage staff scheduling and ensure the team is motivated and well-trained
• Maintain smooth operation of the POS system and handle transactions efficiently
• Collaborate with key departments such as HR, Finance, and Marketing to drive business success
• Maintain high standards of quality, cleanliness, and service
• Assist with tenant sourcing and leasing activities for new stall locations
• Adhere to company policies and ensure all operations are in compliance with set standards and regulations

Pre-requisites:

• Proven experience in Food & Beverage management with a strong focus on operations.
• Experience in sourcing and working with potential stall tenants.
• Strong leadership and team management skills.
• Familiarity with SGdataPOS and Infotech knowledge is an advantage but not a must)
• Ability to work closely with cross-functional teams to drive business outcomes
• Excellent problem-solving, communication and organizational skills
• Willingness to work long hours, including weekends and public holidays.
• Commitment to adhering to Company policies and ensuring a consistent and high-quality operation

主要职责：

• 负责日常店铺运营，确保为顾客提供无缝的购物体验
• 有效规划和管理员工排班，确保始终有足够的人员
• 管理员工排班，确保团队积极向上并且接受充分培训
• 确保POS系统的顺利运行，处理交易并有效管理订单
• 与人力资源、财务和市场营销等关键部门紧密合作，共同推动业务发展
• 保持高标准的质量、卫生和服务，确保顾客满意
• 协助寻找租户并参与新店铺位置的租赁事务
• 遵守公司政策，确保所有操作符合公司标准和规定

具备条件：

• 具有餐饮管理（F&B）经验，尤其是在运营管理方面
• 具备寻找租户并处理新店铺位置租赁事务的经验
• 出色的领导力和团队管理能力
• 优秀的排班规划能力，能够确保店铺始终有足够的人员
• 熟悉SGdataPOS和Infotech系统者优先，但非必须
• 能够与跨部门团队紧密合作，共同实现业务目标
• 具备卓越的沟通、组织和问题解决能力
• 愿意工作长时间，包括周末和公共假期
• 坚持遵守公司政策，确保高效的运营管理

SONAK is looking for a Loyalty Manager to define, develop and implement the loyalty program.

Throughout the development and execution of the loyalty program, continuous innovation and learning from best practices will be expected.

As the loyalty manager, you will act as a focal point and be a leader in driving collaboration across key functions, be it marketing, sales or finance, as we look to define, design and deliver the best

loyalty experience to our customers.

Job Description:

• Collaborate with cross-functional teams and partners to design program benefits and continuous enhancement of program to drive revenue.
• Develop loyalty program calendar and drive effective engagement with members via communication channels such as eDM, website, other digital touchpoints and in stores.
• Organize and manage exclusive members events, gamification and any other value-added services or new initiatives to increase members’ engagement and encourage repeat visits.
• Assess market trends and competitor analysis to ensure competitiveness of loyalty program.
• Perform database analysis to draw insights, develop targeted promotions and personalised content and activities.
• Set up campaign performance matrix and conduct in-depth post campaign analysis including assessment of overall effectiveness, key insights, findings and recommendations.
• Work with internal and external stakeholders to design and enhance system features in supporting the current and future needs of the business.

Key Requirements:

• Degree in Business Administration, Marketing or related field.
• 3-5 years of relevant working experience in Loyalty and CRM.
• Proven experience in driving adoption and programs, including the development of frameworks and operational best practices.
• Strong stakeholder management skills and communication capability.
• Self-motivated, pro-active and able to work under pressure.
• Thrive in a fast-paced and dynamic environment with various business unit stakeholders.

As an operations manager, you oversee all aspects of a food service business. Your duties include hiring and training employees, coordinating work and schedules, developing working relationships with front and back of house staff, overseeing inventory ordering, and daily maintenance of equipment and the building.

• Team Leadership

• Operational Efficiency

• Customer Satisfaction

• Menu Management

• Inventory Control

• Health and Safety Compliance

• Financial Management

• Staff Training

• Shift Management

• Vendor Relations

• Marketing Initiatives

• Facility Maintenance

• Proven experience as an Operations Manager or in a similar leadership role within the restaurant industry.

• Strong leadership and team management skills.

• Excellent communication and interpersonal abilities.

• Proficiency in restaurant management software and point-of-sale systems.

• Financial acumen and budget management experience.

• Knowledge of food safety regulations and health codes.

• Strong problem-solving and decision-making skills.

• Customer-focused mindset and commitment to service excellence.

• Adaptability and flexibility to work in a fast-paced environment.

• Ability to work evenings, weekends, and holidays as needed.

• Plan and execute in-store coaching sessions on products and sales techniques on regular basis
• Manage training schedule and developed training module and presentation materials
• Assist customers with finding products that meet their needs through in-person consultation
• Performing sales of elite hair care products and treatment services
• Performing hair care treatments services to customers
• Attending to customers' feedback

Job Requirements:

• Good interpersonal skills and communication qualities
• Energetic with positive attitude
• Team player with ability to cooperate with colleagues
• Pleasant well grommed and passionate
• At least 2 years of working experience in the related field
• Good coordination, communication, interpersonal and presentation skills
• Willing to work in retail hours ( 11am to 9pm) including weekend

we provides :

• Great salary + incentive packages
• Full training provided
• Full staff welfare and benefits

Only shortlisted candidates will be notified!

Position Overview

KKCS is seeking a highly motivated and self-driven IT Manager to oversee all aspects of IT operations and strategy for our organization, which supports a team of about 100 staff across four locations. This is a broad, independent role that requires a versatile individual capable of managing IT systems, ensuring data protection and cybersecurity, and leading IT projects. The ideal candidate will stay updated on emerging technologies, proactively implement solutions, and drive organizational digital transformation to support KKCS’s mission.

Key Duties & Responsibilities

A Information Technology Operations

1. Serve as the main point of contact for all IT-related matters, including overall responsibility for strategic IT direction, IT project management and change management, negotiation and management of IT vendors and outsourced vendors, IT infrastructure and network, hosting, cybersecurity, IT software and hardware management, telephony, knowledge management structure, and record upkeep.

2. Manage the development of service-level objectives and targets for all appointed IT vendors.

3. Monitor service-level objectives to ensure that requirements are met or exceeded.

4. Provide recommendations on emerging technology to senior management and stakeholders.

5. Develop and implement communication plans for change implementation.

6. Explore methods to apply new technology to, and reuse existing technology for, business processes and improvements.

B Data Protection and Cybersecurity

1. Act as the organization's Data Protection Officer, ensuring compliance with all relevant data protection laws and regulations, including requirements by MSF and the Data Security Instructions.

2. Implement and monitor data protection policies and procedures to safeguard sensitive information with the support of staff in various Service Units.

3. Design, implement, and maintain robust cybersecurity measures to protect against threats and vulnerabilities.

4. Conduct regular risk assessments, system audits, and vulnerability scans, and address identified risks.

5. Educate staff on cybersecurity best practices and enforce compliance with IT policies.

C Project Implementation and Management

1. Lead IT projects from planning to execution, ensuring alignment with organizational goals.

2. Evaluate and onboard new technologies or systems that enhance efficiency and effectiveness.

3. Collaborate with cross-functional teams to implement IT solutions tailored to operational needs.

4. Coordinate with vendors and service providers to ensure timely delivery of projects and services.

D Strategic IT Leadership

1. Develop and implement the organization's IT strategy in line with its mission and vision.

2. Stay abreast of emerging technologies and provide recommendations on their adoption.

3. Analyze cost-benefit, risks, and opportunities for technology upgrades or transformations.

4. Foster a culture of innovation by identifying methods to optimize existing systems or processes using technology.

E. Service Level and Vendor Management:

1. Define, manage, and monitor service-level agreements (SLAs) with external IT vendors.

2. Ensure that all third-party services meet agreed-upon standards and organizational requirements.

3. Negotiate contracts and manage relationships with IT service providers.

F Other Duties

1. Ensure compliance with all relevant laws, codes, and requirements stipulated by funders and regulators for KKCS, which is a society, charity, and IPC.

2. Support the role of secretariat for the Management Committee and its sub-committees alongside other staff members.

3. Serve as the Data Protection Officer of KKCS.

4. Undertake additional responsibilities as assigned by the Corporate Services Director

About Us:

MAGES Institute of Excellence (www.mages.edu.sg) was established in 2010 and is a leading private educational institution offering advanced-level programs in Game Design and Development, Game Art, Motion Design, Animation, AR/VR, Data Science, and Web Development.

In 2020, MAGES was recognized as one of the "Top 50 Institutions" globally by The Rookies. Located in the heart of Orchard Road, Singapore, we provide diverse qualifications, including Diplomas, Advanced Diplomas, Professional Certificates, and government-subsidized short courses. As one of the premier institutions in Singapore specializing in creative technology education, MAGES is committed to shaping the future of the creative industries.

Connect with us on Instagram: @mages.art

Position Overview:

The creative technology sector, particularly within the Game and Augmented Reality (AR) industries, is experiencing rapid growth, with projections indicating a market expansion that could see it double by 2025. We seek a dynamic and innovative Marketing Manager to drive our marketing efforts, manage campaigns, and collaborate with a dedicated team to stay ahead of industry trends.

The ideal candidate will report directly to the management team and oversee brand marketing, digital marketing strategies, and content creation across various platforms. As part of the role, the candidate will contribute fresh insights that enhance our brand positioning, communications, and overall strategy. Comprehensive training on internal processes will be provided.

Key Responsibilities:

• Lead the full marketing cycle, including brand positioning, messaging, and storytelling.
• Develop and execute marketing campaigns across various channels, including Google Ads, SEO, Facebook Ads, and Email Marketing.
• Conduct market research and competitive analysis to inform strategic decisions.
• Manage and monitor social media channels for the company and the brand, including content creation and engagement.
• Utilize digital tools and conduct keyword research to optimize marketing efforts.
• Organize and oversee online and offline events, workshops, and promotional activities.
• Utilize tools like Canva to create campaign visuals and promotional material.

Skills & Qualifications:

• Strong communication and presentation skills, both written and verbal.
• Educational background: Bachelor’s degree or Diploma in Marketing or a related field.
• Collaborative mindset with a proven ability to execute online and offline marketing campaigns.
• Excellent time-management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Highly self-motivated, results-oriented, and adaptable.
• Knowledge of current social media trends and best practices.
• A solid understanding of marketing principles, tools, and industry trends.
• Previous experience in an educational institution is a plus.

Compensation Package:

• Base salary: $3,000 monthly, excluding performance-based incentives, which will be paid periodically.

Interested candidates are invited to submit their resumes to [email protected].

1. Over-all in-charge for Planning and Site Operation

2. Ensures all company’s ISO, safety, environment policy and procedures are complied with.

3. Liaise with Client, Authorities, Consultant, QS, Purchasing and Subcontractors

4. To monitor and chase Authorities submission & approval for Structure, Architectural and M&E.

5. Chair progress meeting and presentation to Client and Consultants.

6. Monitor & Comply to Master Programme and create micro schedules for all work trades.

7. Closely monitoring of site progress and to resolve whatever site obstruction to expedite works.

8. Monitor Coordinators & Engineers and ensure all communication will transmit to all parties (Architectural, Structural & M&E – staff & subcontractors)

9. Monitor and chase Contract Department to award subcontractor works

10. Monitor and chase Materials sample submission for all trades to consultant / client approval.

11. Monitor and assist Coordinator & Engineer to Prepare Method Statement for approval.

12. To assist Coordinator and Engineer for preparation of required Mock Up unit.

13. Ensure that all information is distributed to all site staff, sub-contractors, suppliers and all other trades involve in the project.

14. Correspondences to Consultants, Subcontracts and HQ.

15. Maintains and ensure all testing requirements and records are in place.

16. Ensures all discrepancies are resolved with the consultants in the shortest time required.

17. Monitor daily activity report from respective site staff

18. Liaise with, Structure Engineer, Architectural Coordinator and M&E Engineer for daily progress of work to ensure meet the target schedule of the Project completion.

19. Performs daily site inspection to ensure work progress is align to the schedule.

20. Performs daily inspection to ensure safety provision on site.

21. To ensure all safety documents are in place to get ready for any Authority Inspection.

22. Performs daily site inspection to resolve site problems with the structure Engineer, Architectural Coordinator, M&E Engineer & Site Supervisors.

23. Accompanies Consultants and Client for any site inspection if neccesary

24. Monitor all site works to ensure they follow according to contract and specifications.

25. Conducts site meetings as and when required in regard to site issues.

26. Inspect works carried out by subcontractors are in-accord with approved trade demonstration