PIF Capital, led by an A+ management team, is the catalyst for SMEs fast-track growth. Our capital consultancy services, membership programmes, and nurturing community empower entrepreneurs, propelling them towards corporatisation.

Our vision is to become Asia's Silicon Valley, developing A+ companies and capital entrepreneurs through customised consultancy. With a focus on building capital entrepreneurship with a purpose, we aim to develop 300 IPOs and establish 300 education foundations, making impactful contributions to our business community.

Responsibilities:

• Full set of Accounts (eg: GL, AP, AR, Bank reconciliation, Payroll & etc)
• Plan, oversee overall accounting strategy
• Oversea accounting daily operation
• Responsible for AR/AP, cash receipt, GL, payroll, cash forecasting, revenue and expenditure
• Handling full spectrum of payroll from overtime & commission calculation to processing of employees salary
• Monthly CPF submission
• Quarterly GST Submission
• Monitor and analyses accounting data
• Regularly produce financial reports and statement
• Tax Computation
• Encourage other employee to adhere to standard
• Provide recommendations

Requirement:

• Degree in Accountancy
• At least 2 year(s) of working experience in the related field is required for this position
• Preferable with knowledge of Accounting System
• Proficient in Microsoft Office
• Able to work independently

Competitive Compensation and Benefit Package

Group Hospitalization, Medical Insurance and Dental Benefits.

Career Advancement, Professional Development Training Workshops

A supportive collaborative team

Job Description

▶Assisting with the maintenance of AR/AP accounts in MYOB and Excel schedules

▶Assisting with creation of invoices & receipts

▶Assisting with the payment transactions and monitoring of cash flow

▶Assisting with preparation of weekly aging and monthly bank reconciliations

▶Assisting with monthly creation of management financials

▶Assisting with quarterly GST submission

▶Assisting with general office administration and data entry

▶Other duties as assigned

Working Hours:

▶5.25 days work week (Mon-Fri 0845-1745, Sat 0845-1245 (Alternate)

Job Requirements:

▶Proficient in MS Excel & Word

▶Able to multi-task, and is meticulous and careful

▶Knowledge in MYOB Accounting software is a plus

▶No experience required, Fresh grads welcome! (knowledge of Accounting will be a plus)

Job Benefits:

▶Daily lunch provided

▶Annual leave

▶Medical leave

▶Health insurance upon confirmation

▶Annual bonus (depending on performance)

▶Staff rate for car rental and trading of cars

Roles & Responsibilities

The main responsibilities of the role will include (but not limited to):

Client and relationship:

· Act as a point of contact for the clients on their day to day affairs, with supervision where necessary, and ensure that all communication, whether written or spoken in a professional manner;

· Maintain good relationship with clients;

· Respond to and deal with client queries in a professional and timely manner

· Ensure that the manager is kept up to date with any issues arising from the client or its activities

Service provision:

· Prepare financial data for entry into the accounting system

· Ensure all receipts are updated in the accounting system on timely basis

· Handle the banking of cheques into bank accounts on timely basis

· Handle accounts receivables and accounts payables

· Prepare bank reconciliation and audit schedules

· Prepare monthly payslips for payroll purpose

· Handle account closing up to the monthly trial balance, income statement and balance sheet

· Handle quarterly Goods and Services Tax filing

· Handle corporate secretarial documents and annual return filing

· Compilation of accounts or reports (preparation of unaudited report)

· Liaising with external auditor

· Handle corporate tax computation and tax return filing

· Perform other ad-hoc duties as assigned

Requirements

· Minimum Diploma/Degree in Accountancy/Finance;

· Fresh graduates are encouraged to apply.

· Proactive and committed to meet deadline;

· Pleasant personality and organised.

· At least 2 years of professional firm experience will be an advantage.

· Experience of auditing or tax (corporate income tax) will be an advantage.

· Experience of usage of Quickbooks, Xero, SAGE will be an advantage.

Job Type: Full-time

Salary: $3,000.00 - $4,000.00 per month

Benefits:

· Performance bonus will be considered (average: 2 months for past a few years)

· Company trip (year 2024 : trip to Japan) may conduct once in 2 to 3 years

· Team building has been conducted once every 2 months. (the company gave some budget and team can organize lunch or activity)

· Manager distributed work schedule (list of assigned task in a month) to each staff at the beginning of month based on the position and capability to avoid giving heavy workload to each staff

Work environment and past benefits track records:

※This is not mandatory benefit to available to everyone. It is an example that the company provided such a benefit to certain employee last time or currently. And the decision is subject to the employer and performance/working period.

· The company subsidizes lecture, exam fees or courses (ACCA/Secretary/IRAS) if it is subject to work related.

· A few staff opt to work from home a few days in a week

· Average OT hours is less than 5 hours in a month

· Work from own country due to personal matters (period is limited) such as Bereavement, returning home, pregnancy, buying a house, etc.

Roles & Responsibilities

The main responsibilities of the role will include (but not limited to):

Client and relationship:

· Act as a point of contact for the clients on their day to day affairs, with supervision where necessary, and ensure that all communication, whether written or spoken in a professional manner;

· Maintain good relationship with clients;

· Respond to and deal with client queries in a professional and timely manner

· Ensure that the manager is kept up to date with any issues arising from the client or itsactivities

Service provision:

· Prepare financial data for entry into the accounting system

· Ensure all receipts are updated in the accounting system on timely basis

· Handle the banking of cheques into bank accounts on timely basis

· Handle accounts receivables and accounts payables

· Prepare bank reconciliation and audit schedules

· Prepare monthly payslips for payroll purpose

· Handle account closing up to the monthly trial balance, income statement and balance sheet

· Handle quarterly Goods and Services Tax filing

· Handle corporate secretarial documents and annual return filing

· Compilation of accounts or reports (preparation of unaudited report)

· Liaising with external auditor

· Handle corporate tax computation and tax return filing

· Perform other ad-hoc duties as assigned

Requirements

· Minimum Diploma/Degree in Accountancy/Finance;

· Fresh graduates are encouraged to apply.

· Proactive and committed to meet deadline;

· Pleasant personality and organised.

· At least 2 years of professional firm experience will be an advantage.

· Experience of auditing or tax (corporate income tax) will be an advantage.

· Experience of usage of Quickbooks, Xero, SAGE will be an advantage.

Job Type: Full-time

Salary: $3,000 - $4,000 per month

Benefits:

· Performance bonus will be considered (average: 2 months for past a few years)

· Company trip (year 2024 : trip to Japan) may conduct once in 2 to 3 years

· Team building has been conducted once every 2 months. (the company gave some budget and team can organize lunch or activity)

· Manager distributed work schedule (list of assigned task in a month) to each staff at the beginning of month based on the position and capability to avoid giving heavy workload to each staff

Work environment and past benefits track records:

※This is not mandatory benefit to available to everyone. It is an example that the company provided such a benefit to certain employee last time or currently. And the decision is subject to the employer and performance/working period.

· The company subsidizes lecture, exam fees or courses (ACCA/Secretary/IRAS) if it is subject to work related.

· A few staff opt to work from home a few days in a week

· Average OT hours is less than 5 hours in a month

· Work from own country due to personal matters (period is limited) such as Bereavement, returning home, pregnancy, buying a house, etc.

Job Description & Requirements

• Local accounting firm
• Candidate must possess at least LCCI or Diploma in Accounting
• Minimum 1 year of working experience in the related field, preferably in accounting firm.
• Able to handle full sets of accounts, including preparation of schedules for audit purposes, GST schedules and submission.
• Able to handle payroll will be added advantage
• Able to perform good quality work in a capable, efficient and appropriate manner
• Responsible with good work attitude and integrity
• Good communication and interpersonal skills

Location: Multiple Location

Working Schedule: 5 Days/Week

Hours: Retail Hours

JD:

• Update and maintain client’s dental records
• Perform routine dental cleanings and assist the dentist with complex dental procedures
• Take and process X-rays of patients
• Schedule patient appointments
• Take billing and insurance details from patients
• Advise patients on recommended oral hygiene

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities
1. Attend to patient’s enquiries and provide information.
2. Be the contact person for the doctors and patients.
3. Maintain confidentially of patient’s information.
4. Demonstrate good interpersonal skills with the public and staff

Working Hours: Monday to Saturday, 9am-12.30/1pm (Half Day everyday)

Rate: $12/hr (NO CPF)

Location: Orchard

Interested candidate, kindly send a copy of your resume to: [email protected]


OH LI XUAN BRINA [R24120322]
Email Address: [email protected]
Recruit Express Pte Ltd
EA Licence No: 99C4599

Responsibilities:

• Perform general and specific IT related controls on client’s system by examining records, clients operating system’s policy and processes
• Monitor progress, manage risk and ensure that key stake holders are kept informed about progress and expected outcomes of the review
• Complete documentation of audit tests, findings as well as recommendation
• Identify, analyse and interpret data using data analytics tools
• Work well in teams and show dynamism, flexibility and willingness to continually learn and coach
• Consistently deliver quality works

Requirements:

• Degree in Accountancy/Computing
• Minimum 5 years of IT audit experience, preferably from Big 4
• Strong analytical skills, experience in data analytics preferred
• Proactive and possess the passion to lead by example
• Strong communication and interpersonal skills as well as good report writing skills
• Strong problem-solving skills and ability to multi-task and work within tight deadlines
• Possess CISA is an added advantage

Responsibilities:

• Handling customers' enquiries as well as performing cashiering duties.
• Perform Accounts Receivable or Accounts Payable functions.
• Processing of invoices and payment.
• Any other ad-hoc duties as assigned.

Requirements

• Possesses a minimum ITE qualification with 1 year of relevant finance experience.
• Fresh graduate are welcome to apply.
• A team player with good interpersonal and organization skills.
• People oriented with a willingness to learn.
• Required language(s): English and Mandarin (to be able to communicate with Mandarin-speaking vendors / customers / staff).
• Work Week: 5.25 (Alternate Saturday)
• Working location: West

· Manage both internal and external correspondences for CEO.

· Prepare and edit reports, documents, and presentations.

· Book and coordinate travel arrangements.

· Schedule appointments, maintain an events calendar, and send out reminders.

· Support SIMC’s Registry to manage the Centre’s mediation services.

· Support training, marketing and client engagement services to promote international mediation in Asia and beyond.

· Source supplies, event venues, and various service vendors.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Job Highlights

• Great opportunitie for learning & Career advancement
• Employee Benefits
• Positive working environment

Job Description

1. Able to understand construction drawing
2. Able to use simple CAD software if needed
3. Able to travel to construction site for survey / meeting / supplier workshop etc
4. Able to understand the need to schedule / planning so as to keep up the master schedule for main con / factory
5. Able to handle suppliers, liaising and coordinating with all parties involved in the projects
6. Able to discuss / relate simple technical issue on site or in the meeting with the consultant / main con / M&E etcs

Job description :

The Online Assistant will be responsible for day-to-day tasks such as communication, analytical tasks, research, writing, listings, order processing, e-commerce testing. Some remote work is allowed in this role. This is a good opportunity to participate in a new project in Singapore with future expansion to other SEA markets.

Qualifications :

* Strong Communication

* Excellent attention to detail and time management skills

* Knowledge of e-commerce practices and Shopify is a plus

* Currently pursuing or a graduate with a degree in Business, Marketing, Communications, or related field

Working Location : Suntec Tower
Working Day : 5 Days 9 – 6 PM
Salary Budget : Junior: $4000 - $5,000 + AWS (No VB) / Senior : $5,000 - $6,800+ AWS (No VB)

** Family Office Environment in managing fund, investment and charity from the budget given**

(Candidates need to know there is no Progression in Career)

Summary:

• To perform this job successfully, the individual is expected to handle highly sensitive and confidential information while exercising professionalism and discretion.
• Reporting and supporting the Executive Director and will work closely with and supporting the principal.
• Ideal candidate from trust consultancy firm, law firm, banking industry or accountancy firm.
• Preferred working experience as legal secretary, trust specialist, corporate secretary.
• Experience in handling trust administrative, legal documents or fund investment are highly preferred.
• Assist manager in going through legal documents from law firm and reply to outsource lawyer if have any omission.

Job Duties:

1. Assist in providing administrative support / services as well as solutions meeting the needs for the Company and the Group.
2. Assist in creating, formatting, and proofread documents, including letters, reports, memos, and presentations to ensure accuracy and professionalism in all written materials.
3. Transcript of voice recording of meetings / phone conferences.
4. Draft, review & comments emails / agreements / documents for Executive director’s consideration.
5. Comfortable to identifying and evaluating legal and compliance risks within the company and the group.
6. Monitor and report on regulatory changes and developments.
7. Record and monitor deadlines, update status and tracking internal database / reports of relevant tasks / project assigned.
8. Administer and maintain databases / files; renaming, reorganizing, and maintaining files, folders, documents, and internal database (spearhead converting largely to digitally).
9. Assist in office management.
10. Carry out other ad-hoc tasks / projects assigned by Executive Director

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job Descriptions:

• Prepare documentations for employee's employment.
• Provide administrative support.
• Update and maintain employees' records & Personal-files.
• Update employees' e-leave record, medical, and insurance claims.
• Maintenance of HR records.
• Update and maintain WICA records, medical insurance claim to relevant authorities and parties liaison.
• Assist in submission of Work Pass applications and renewals.
• Training Arrangement (CSOC, CORETRADE and etc)
• Orientation for new joiner.
• Arrange Worker Accommodation.
• Other ad-hoc duties when required.

Requirements:

• Good communication and interpersonal skills.
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Human Resource Management or equivalent.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Bilingual in English & Mandarin (able to communicate with Chinese speaking employees to schedule training and work requirements).
• Having knowledge of the Employment Act and HR practices and regulations
• Ability to work independently in a fast-paced environment.

Assistant Supervisor required to manage the day-to-day F&B operations, include supervising & preparing meals according to a prescribed system, preparing ingredients, adhering to the in-store menu, serving guidelines, and following food health and safety procedures.

Working Day: 6 Days

Key responsibility included but not limited to:

• Operate Cashier machine
• To serve customers and take order.
• Packing of cooked food
• Keep track of stock and replenish when stocks are low.
• Ordering of food ingredients.
• Cleaning of stalls and upkeep hygiene
• Required to work on weekends and public holiday.
• Manage staff & scheduling once a month or fortnightly
• Organize preparation work to be completed within the day
• Churn out sales report accordingly to POS data
• Ensure food safety & work safety guidelines
• Able to work independently during preparation hours
• Ensure the food quality standard for dine-in, delivery and take-away (or Pick-up) are consistent and of the highest serving quality.
• Take food orders from customers accurately and with a positive attitude
• Key in customer’s orders into POS
• Good knowledge of the menu, with the ability to make suggestions
• Ensure customer receives their meals and take action to correct any issues
• Rotate with assigned colleagues on cashiering and service
• Collect payments from customer
• Deposit cash into Company’s assigned bank account on alternate days/weekly depending on company policy

Job Description

• Industry/ Organization Type: Heavy Machinery & Equipment
• Position Title: Warehouse Assistant
• Working Location: Penjuru Close
• Working Hours: 5.5 days, Mon to Fri (8 am – 5 pm), Sat (8 am – 12 pm)
• Salary Package: Basic Salary + Variable Bonus + 14 Days AL
• Duration: Permanent Role

Key Responsibilities

• Responsible for loading and unloading machinery parts.
• Maintain an accurate inventory of all spare parts and equipment within the warehouse.
• Conduct regular physical stock checks.
• Operate a forklift in a safe and efficient manner to move equipment and spare parts.
• Ensure that all equipment and spare parts are stored in the correct location.
• Ensure that all items are properly labeled and secured.
• Perform any other duties as assigned by the Superior.

APPLY NOW!!!

• Must possess a Singapore Forklift license.
• Able to work OT when required.
• Able to handle physical work and manual lifting.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65170 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Join our Team @ D'Penyetz Lor Chuan!

Job Highlights:

• Walking Distance to MRT Stations (8 mins walk from MRT to Building)
• Competitive Salary
• Meal Provided
• Outpatient Medical Benefits
• Birthday Leave
• Uniform Provided

We are recruiting for a positive, Kitchen Assistant to help us with our F&B establishment on a permanent full-time or part-time basis.

Responsibilities:

• Set up/Closing of workstations with all needed ingredients and cooking equipment.
• Preparing meal ingredients
• Fry/Boil/Grille food in various utensils or grillers.
• Monitor stock and place orders when there are shortages.

Requirements:

• Entry-level / no working experience are welcome to apply, and training will be provided
• Demonstrate the ability to multi-task and work well in a fast-paced environment.
• 5days' work week, off days on weekdays for full-time and 3 - 4 days work week for part-time basis.
• Able to work on weekends, and public holidays.
• Remuneration varies according to experience.

Venue:

151 Lorong Chuan, #01-24, NTP+, Singapore 556741.

Job Description

• Industry/ Organization Type: Wellness
• Position Title: Admin Assistant
• Working Location: Defu Lane
• Working Hours: 5.5 days, Monday to Friday (9 am-6 pm), Saturday (half day)
• Salary Package: Basic Salary up to $2,200 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Manage and organize the office's filing systems, both electronic and physical.
• Handle daily administrative tasks including scheduling appointments, answering calls, and managing email correspondence.
• Provide support in preparing reports and presentations with effective document management.
• Coordinate and plan meetings, including taking minutes and keeping records of the proceedings.
• Maintain inventory of office supplies and place orders as required.
• Offer general support to visitors and manage incoming and outgoing mail.
• Assist in the implementation and maintenance of office policies.
• Facilitate communication within the office and with external stakeholders.
• Conduct ad-hoc tasks or projects that contribute to the office's efficiency.

APPLY NOW!!!

• Minimum GCE O Level/Nitec
• Experience in an administration role is an advantage
• Excellent time management skills and the ability to multitask and prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• A positive attitude, with an ability to work under minimal supervision.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67070 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Location : 2 Tuas South Link 1 #02-02 S(636904)

Working Hours: Mon - Thurs: 7am – 4pm; Fri: 7am – 6pm

Transport provided, pick up/drop off at Jurong East and Lakeside MRT Station

Responsibilities:

Your duties include:

. To report to office/warehouse as per agreed timing

· Ensure to follow all Safety practices in the warehouse

· To be able to operate forklift, pallet jack, etc

· To do unstuffing of containers

· Put-away the stock to designate location and update the system

. Ensure the product and quantity receive correctly

. Report any discrepancy to Supervisor

. Perform cycle count in daily basis

· Assist to re-stack or changing pallet of stock at Warehouse when required

· Perform unloading and receiving the shipment from Vendors

· Perform sorting, picking according to the orders

· Check the shipment with Driver & Driver Assistant before dispatch

. Assist to load the goods into the truck for dispatch

· Warehouse housekeeping

· Assist on online KCP (events)

· Other Ad-hoc duties given by superior

** Medical and Insurance coverage

** AWS

Responsibilities:

• Prepare export shipments documents.
• Work closely with customers and overseas office for export shipment arrangements.
• Booking airfreight space with airlines.
• Work closely with terminal for cargo lodgments.
• Perform ad-hoc duties as assigned.

Requirements:

• Good communication and interpersonal skill
• With experience in Airfreight and Logistics Industry
• Good in MS Excel
• Willingness to learn

AngelineMah

Reg No: R2096146

One Vogue Pte Ltd

EA License: 19C9629

• Perform overhaul, preventive maintenance and corrective maintenance
• Monitor equipment operating condition
• Make DI water & treatment of wastewater, change of H2 LPG cylinder
• Maintenance of RTO solvent pumps, last IC air-con, compressors and repair work of general breakdowns such as toilet taps, floor tiles

Job Requirements

• Higher Nitec in Engineering or equivalent
• Able to work 12 hours rotating shift
• Min 1-2 years of related working experience

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

Job Requirement:

• This position reports to the Store Manager and assist the Pet groomers.
• A calm disposition when handling dogs and a Team player.
• Candidate must have a keen interest in pet grooming and willing to learn. You will assist in showering and performing basic grooming on dogs.
• With at least 1 year experience required.
• Able to read, write and speak English
• Able to work weekend. 6 Days work week. 9am to 5pm working hour.

Job Responsibility:

• Handling basic and full grooming services of varies sizes and breeds of dogs.

3 months probation periods.

Basic Gross pay $1600 to 1800, variable commission upon confirmation (Salary Negotiable).

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The National University of Singapore invites applications for Research Assistant in the Centre for Behavioural and Implementation Science Interventions (BISI), Yong Loo Lin School of Medicine. The centre aims to improve population health and well-being and healthcare delivery by accelerating evidence-based practice through the use of behavioural and implementation science. More information on the centre is available at https://medicine.nus.edu.sg/bisi/ . Appointments will be made on a 1-year contract basis in the first instance, with the possibility of extension.

Purpose of the post

The incumbent will work closely with the principal investigator (PI) to support research in BISI and contribute to the centre’s research and education strategies. He/she would be the point of contact between staff, external parties (i.e. stakeholders, collaborators) and the PI. He/she will work with a team of researchers and admin staff on a regular basis to assist with research projects.

Main Duties and Responsibilities

This is a regular full-time position of which the contract is renewable, subject to performance.

The key job responsibilities are as follow:

1. Assist with research administration to ensure that research and related activities are performed in accordance with institutional regulations and sponsoring agency policies and procedures, including preparation of ethics and other regulatory/institutional documents and maintenance of PI file as required.
2. Assist with research activities led/appointed by the PI such as study management, monitoring and tracking study budget and timelines, answering questions related to the study and working with other researchers/PIs.
3. Provide administrative support to the PI.
4. Procure or acquire materials needed for research and liaise with vendors.
5. Assist with data collection or analysis as required in BISI research projects.
6. Perform other related duties incidental to the work or as assigned by the leadership.

Qualifications

The applicant should:

• A good degree in any relevant discipline
• Relevant experience within an academic or healthcare setting is advantageous.
• Working knowledge in research ethics and HBRA is advantageous.
• Experience with research project management
• Excellent command of spoken and written English.
• Strong interpersonal and communication skills and an ability to operate effectively within a diverse group of internal and external stakeholders.
• Technologically savvy and proficient in Microsoft applications like Word, TEAMS, Excel and Power-point

Application

Remuneration will be commensurate with the candidate’s qualifications and experience. Informal enquiries are welcome and should be made to Ms Huang Weilin at [email protected].

Formal application: Please submit your application, indicating current/expected salary, supported by a detailed CV (including personal particulars, academic and employment history, complete list of publications/oral presentations and full contacts of three (3) referees.

We regret that only shortlisted candidates will be notified.

-daily administrative duties

-basic accounting skill

-good with excel

-5 days work week

-meals included

-all age welcome

-training provided

The Aftercare Case Manager (Assistant Manager) will support the KTPH PsyMed team by providing comprehensive support and guidance to clients with psychiatric disorders during their transition from hospital setting to community-based services.

DEPARTMENT FUNCTION(S)

The main duties and responsibilities of the ACM include:

• Practicing case management in line with the established inclusion/exclusion criteria.
• Co-developing clinical pathways, workflows, escalation protocols, and patient stratification with input from multidisciplinary teams.
• Applying clinical expertise and resource knowledge to identify and refer patients to appropriate support services.
• Ensuring effective information flow among stakeholders, serving as a point of contact between KTPH and community partners.
• Facilitating regular case discussions with stakeholders to co-create solutions with the aim of achieving optimal patient outcomes.

Case Management

• Screen and identify suitable patients for enrollment into the Aftercare program based on established criteria.
• Collaborate closely with patients to assess needs and preferences for aftercare, ensuring active involvement in care planning.
• Provide psychoeducation and support to patients and families regarding treatment options and community resources.
• Serve as a point of contact for consulting physicians regarding patient concerns or updates.
• Review care plans (including medication management and therapy referrals) to ensure transitional support. Monitor follow-up appointments to ensure continuity of care and address barriers to attendance, if any.
• Cultivate strong partnerships among stakeholders and harness their collective resources and expertise to address patients’ complex needs and facilitate comprehensive support services for transitioning patients.
• Guide patients’ seamless reintegration into the community by coordinating tailored care plans and facilitating access to stability and recovery services.
• Foster proactive collaboration with multidisciplinary teams and stakeholders to ensure effective patient care across healthcare settings, promoting long-term recovery and well-being.
• Conduct home visits and interact with patients’ family members/caregivers when needed.
• Empower patients to manage their mental health effectively and make informed decisions about their care.
• Participate in discussions and case conferences with community partners to share knowledge and best practices.

Data Management and Administrative Duties

• Maintain accurate and confidential records of assessments and screenings for patients in electronic health record systems (EPIC), ensuring completeness and compliance with privacy regulations.
• Utilize data management tools to analyze trends and patterns in patient outcomes and program effectiveness.
• Generate reports to communicate findings and guide quality improvement initiatives.
• Conduct regular audits to ensure data integrity and compliance with regulatory standards.
• Oversee intake and assignment of referrals from hospital clinicians to the Aftercare program.
• Coordinate with community partners to streamline the referral process and ensure smooth transitions for patients.
• Schedule and organize meetings, conferences, and case discussions.
• Ensure timely communication and collaboration among participants.

JOB REQUIREMENTS

(A) EDUCATION, TRAINING AND EXPERIENCE

a. Knowledge – Mental Health, Behavior science, suicide assessment and intervention, case management principles, familiarity with professional and technical emerging knowledge, community resources and governmental policies that impact the patients and basic counselling techniques.

b. Skills – good interpersonal communication, advocacy, problem solving and administrative duties.

c.

i. Communication skills: to be able to communicate effectively and listen actively. Case managers must also be aware of nonverbal communication cues and be able to read nonverbal cues with patients.

ii. Interviewing skills: to be able to evaluate the patients’ needs. Case managers need to be able to formulate questions, record client information and answer patients or family members’ questions promptly.

iii. Teaching skills: to be able to help patients develop skills and knowledge to improve their life situation. Case managers need to help patients develop social skills, regain independence, identify and build coping strategies etc.

iv. Advocacy Skills: case managers have to engage in advocacy on behalf of their patient. Case managers may attempt to resolve conflicts between patients and services providers and work towards protecting the best interests of the patients.

v. Organisational skills: Case managers have to be adept at planning and organisation to ensure service delivery to their patients in a timely manner.

vi. Aptitude for teamwork and ability to work well with diverse groups, from other professionals to patients’ family members. Case managers don’t work alone to help their patients improve their quality of life. Instead they help patient achieve their goals as part of a much larger team.

d. Personal characteristics

i. Desire to help others: case managers must have a strong desire to help others or the negative aspects of the job can quickly lead to burnout.

ii. Patience – case managers have to deal with a lot of red tape in the course of programs/ service implementation and in supporting patients.

iii. Empathy: to be able to identify with the struggles patients are having.

e. Education and Experience

i. Degree or equivalent experience – Degree in Psychology, Counselling, or Nursing

ii. Years of Experience: 3-4 years in a mental health, either in community or healthcare environment.