Job Description:

• Ensure the accurate inputting/posting of accounting transactions on a day-to-day basis
• Prepare accounts schedules and workings for client use and audit purposes
• Prepare deliverables (management accounts / financial statements) for senior associate's review on a timely basis
• Prepare quarterly GST reports on a timely basis
• Review the payment vouchers prepared by Admin Assistants for payment administration services
• Complete any adhoc duty as assigned, example filling survey form or extract historical information as requested by client.
• Assist the senior associate to attend auditor's requests and ensure that the appropriate documents are prepared

Requirements:

• Degree/Diploma in accountancy / ACCA equivalent / LCCI
• 1- 2 years of working experience

Job Descriptions:

1. Responsible for preparing the full sets of financial statements for subsidiary companies, ensuring that monthly financial reports and supporting schedules are prepared accurately and in a timely manner.

2. Perform daily accounting and finance duties, including Accounts Receivable, Accounts Payable, General Ledger, tax compliance, and bank reconciliations.

3. Prepare monthly cash flow projections, the annual budget, and ad-hoc forecasts.

4. Prepare statutory filings, including financial statements and tax-related documents (corporate tax and GST).

5. Liaise with the auditors to ensure timely completion of audit and preparation of audited financial statements.

6. Ensure that internal controls are in place.

7. Any other assignments or duties as assigned.

Requirements:

1. A Degree in Accounting with a professional qualification preferred

2. A Minimum of 2-5 years of work experience, preferably in the real estate sector

3. Able to work at least for 1 year contract

4. Strong analytical skills, attention to details, and a high level of integrity

5. Ability to multi-task, handle urgent requests and work in a fast-paced environment

6. Proactive team player with a strong sense of responsibility, commitment, and a "can do" attitude

7. Proficient in Microsoft Excel, Word and PowerPoint; hands-on experience with Microsoft Dynamics (Navision), and Cognos is an advantage

8. Knowledge of Singapore Financial Reporting Standards (SFRS)

9. Flexible, with an inquisitive mind and a strong willingness to learn and take on new finance-related tasks

Job Descriptions:

1. Responsible for preparing the full sets of financial statements for subsidiary companies, ensuring that monthly financial reports and supporting schedules are prepared accurately and in a timely manner.

2. Perform daily accounting and finance duties, including Accounts Receivable, Accounts Payable, General Ledger, tax compliance, and bank reconciliations.

3. Prepare monthly cash flow projections, the annual budget, and ad-hoc forecasts.

4. Prepare statutory filings, including financial statements and tax-related documents (corporate tax and GST).

5. Liaise with the auditors to ensure timely completion of audit and preparation of audited financial statements.

6. Ensure that internal controls are in place.

7. Any other assignments or duties as assigned.

Requirements:

1. A Degree in Accounting with a professional qualification preferred

2. A Minimum of 2-5 years of work experience, preferably in the real estate sector

3. Able to work at least for 1 year contract

4. Strong analytical skills, attention to details, and a high level of integrity

5. Ability to multi-task, handle urgent requests and work in a fast-paced environment

6. Proactive team player with a strong sense of responsibility, commitment, and a "can do" attitude

7. Proficient in Microsoft Excel, Word and PowerPoint; hands-on experience with Microsoft Dynamics (Navision), and Cognos is an advantage

8. Knowledge of Singapore Financial Reporting Standards (SFRS)

9. Flexible, with an inquisitive mind and a strong willingness to learn and take on new finance-related tasks

Duties and Responsibilities:

• Calculate additional charges, such as shipping costs, to include in the invoices
• Ensure every invoice sent out is accurate
• Resolve billing errors
• Work with other members of the finance colleagues and the business units colleagues
• Perform any necessary administrative duties, such as auditing customer records
• Prepare account statements for customers
• Follow up on outstanding payments
• Other Ad-Hoc duties

Skills:

• Excellent written and verbal communication skills
• Understanding of basic accounting logic
• Strong attention to detail to keep accurate accounting entries
• Familiar with accounting software and Microsoft Excel Spreadsheets
• Solid organisational skills to keep track of invoices
• Great customer service skills to work with various clients
• Knowledge of data entry for record keeping
• General administrative skills, including managing emails and accounting books

Qualifications:

• LCCI Diploma or other Diploma with more than 1 year working experience, preferably in logistics firms.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description:
- Updating inventory count and maintaining inventory records to share with management and other stakeholders in the business
- Keep accurate and up-to-date records of all purchases, including prices, quantities, and delivery dates. Ensure that all information is documented and easily accessible for reference and reporting purposes.
- Conduct market research to identify new suppliers, products, and technologies. Stay updated on market trends, price fluctuations, and industry regulations to make informed purchasing decisions. Compare prices, quality, and delivery terms to select the best suppliers for the organization.
- Monitor stock levels and anticipate future needs. Coordinate with the warehouse or inventory team to ensure optimal inventory levels are maintained. Recognize potential stock shortages or excesses and take appropriate action to address them.
- Assist in developing and monitoring departmental budgets. Ensure that purchasing activities align with approved budgets and financial guidelines. Identify cost-saving opportunities and propose strategies to optimize procurement processes.
- Prepare regular reports on purchasing activities, including expenditures, savings, and supplier performance. Generate reports for management review to provide insights and support decision-making processes.

Skills:

- Ability to accurately process and maintain detailed records and documents.
- Capable of managing multiple tasks simultaneously and prioritizing work effectively.
- Able to communicate clearly and professionally with suppliers, vendors, and internal stakeholders.
- Proficient in negotiating favorable terms, conditions, and prices with suppliers.
- Capable of conducting market research and analyzing data to make informed purchasing decisions.
- Experience with procurement software and systems to manage purchase orders, track inventory, and generate reports.
- Familiarity with procurement policies, procedures, and industry standards.
- Skilled in identifying and resolving issues related to purchasing, such as delivery delays or quality concerns.

Job Description:

We are seeking a data entry administrator / cleck to undertake the task of maintaining accurate data inputs into our database.

• Organizing, updating, filing, and scanning of documents.
• Assist in internal distribution of documents, stamping, photocopy, scanning etc.
• Data entry of invoices, bills and service reports.
• Regularly update and maintain existing data records.
• Responsible for office administrative and clerical processes.
• Other ad-hoc duty as assigned.

Qualifications:

• High accuracy and attention to detail.
• High accuracyand attention to detail.
• Proficiency in data entry software and Microsoft Office applications (e.g., Excel, Word).
• Strong organizational and time management skills.
• Ability to maintain confidentiality and handle sensitive information.
• Self-motivated, reliable, and a strong team player.

Others:

• Working hours: Monday - Friday 9:00am - 3:00pm
• Part-time position available (Min 3 days/ week @ $10/hr exlude breaks)
• Work Location: Kaki Bukit

In Heatology, we are committed to creating an inclusive environment for all employees.

Position: Position: Furniture sales clerk

Pass: SG, PR, LTVP

Salary: 2000-8000

Working hours: 10:00am-6:00pm, weekends: 10:00am-8:00pm (1 hour lunch break, 4 days a week,

Requirements: Extensive experience in a sales position (preferably in furniture or lifestyle retail).

Two years of sales experience

 Fluent in English and Mandarin (in order to liaise with different customer groups).

 Strong interpersonal skills and a customer-centric attitude.

 Ability to work in a team-oriented environment while achieving individual sales goals.

 The passion for design, furniture or craftsmanship is extremely high.

 Work on weekends and public holidays as needed.

• Assisting Executives and Lawyers with the filing/prosecution/renewal of trademarks
• Conduct searches and prepare search reports
• Draft email responses to clients on quotations and to respective overseas agents for conducting searches
• Responsibilities will include full administrative support such as generate file number, opening physical files, photocopying, faxing, filing, monitoring deadlines, dispatch, prepare draft bills, check unbilled, disbursements and excess payments
• Any other matters/projects that the management may require assistance with from time to time

Requirements:

• Diploma / 'A' level / 'O' level / Nitec in Office Skills
• Min 1 year of clerical or administrative experience
• Good interpersonal and communications skills
• Able to work independently in a fast-pace environment
• IT savvy and proficient in MS Office.

Please visit our website at www.drewnapier.com for other available vacancies.

Kindly state full details of qualifications, experience, current and expected salary in your resume.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidential).

77

Responsibilities:

Assist operations by performing data entry into system and updating when needed

Willing to learn and familiarise the use of relevent programs and tools

Communicate effectively within the team

Filling of documents

Organise and maintain the use of office common area, being tidy

Maintaining the office equiptment and the supplies needed

Requirements:

Past experience are not required but would be benefitial

Proficient with Microsoft Office, mainly Word & Excel, or willing to learn on the job

We are seeking a highly motivated Sales and Marketing Clerk to join our team at Qistna Express . In this full-time role, you will be responsible for driving new business development, promoting our services,increase our revenue and supporting our sales and marketing initiatives in the Central Region SG. As an integral part of our sales team, you will play a key role in achieving our growth objectives.

What you'll be doing

• Identifying and prospecting new business opportunities through various channels
• Conducting market research to understand customer needs and trends
• Preparing and delivering sales presentations and proposals to potential travel agents all around Singapore
• Maintaining and updating the customer relationship management (CRM) system
• Assisting with the development and execution of marketing campaigns
• Providing excellent customer service and building strong relationships with travel agents and passengers

Collaborating with cross-functional teams to support the overall sales strategy

What we're looking for

• At least 1-2 years of experience in a sales or marketing role, preferably in a travel agency, or related
• Strong communication and interpersonal skills, with the ability to effectively engage with clients.
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word), aware of Abacus system, and able to learn our own ticketing system
• Excellent problem-solving and analytical skills in cases involving day to day operations, driver operations, and sales target
• Self-motivated, with a proven track record of achieving sales targets
• Familiarity with customer relationship and b2b
• Passionate about delivering exceptional customer service

What we offer

At Qistna Express, we are committed to providing our employees with a supportive and rewarding work environment. Some of the key benefits you can enjoy include:

• Competitive salary and commission structure
• Cpf contribution
• Opportunities for career advancement
• Collaborative and inclusive team culture
• Flexible work timings

About us

Qistna Express is a leading provider of bus express and tour services in the Central Region SG. With a strong focus on customer satisfaction, we have established a reputation for delivering reliable and efficient services to our clients and passengers. Our team of dedicated professionals is committed to driving the success of our customers and contributing to the growth of the company to further increase our fleet of buses.

If you're excited about the prospect of joining our dynamic team, we encourage you to apply now via email directly to [email protected]

* Can use Microsoft Word & Microsoft Excel.

* Sometimes need to wear jumpsuit work inside clean room.

* Can speak in simple English.

* Simple Computer Knowledge.

* Require teamwork in order to complete tasks and accomplish common goals.

* Good communication, interpersonal skill and responsibility.

* Provide onsite training.

Job Description:

• Prepare Bill of Material and ensure sufficient materials to produce the ordered products.
• Prepare daily WIP reports.
• Assist in the analysis of work order releases with respect to capacity planning and material requirements.
• Identify material shortages and expiry to avoid excessive volume and accumulation at plant.
• Coordinate with warehouse team to control the inventory movement and ensure no stock keep in warehouse more than 3weeks without consumption.
• Perform other duties as assigned by manager.

Job Requirement:

• Good interpersonal and communication skill
• Have administrative or planning experience in production department preferred
• Good with Microsoft applications, such as Excel, Word and PowerPoint
• Strong analytical and problem-solving skills

AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629

Responsibilities

1. Follow SOPs for AR processes, including data entry, receipts, and cash handling.
2. Upload invoices to portals, update email addresses for E-Invoice/E-SOA, and manage billing and collections on time.
3. Reconcile accounts, track AR ageing, and follow up on overdue payments.
4. Conduct monthly meetings with the sales team to discuss outstanding invoices and assist with new customer accounts.
5. Prepare reports, assist with stock takes, and support annual audits.

Requirements

• Diploma in Accountancy
• 2-3 years of accounting experience, preferably in accounts payable and banking
• Proficient in Microsoft Excel, Word, and PowerPoint; detail-oriented and accurate

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Tan Jun Xi (Jonathan) (R1440473)

Job Description:

• Assist the Admin Department Head in all aspects of accounting and financial matters, which include the year-end audit procedures, quarterly GST reporting, verification of income tax comps, and the preparation of various reports / responses to government stat boards

• Perform daily accounting duties (Accounts Receivable, Accounts Payable, staff claims reimbursement)

• Handle full set of accounting functions including data entry to computerized accounting system, posting of journals entries (accruals, provisions and prepayments entries) as well as accurate and timely month end closing

• Verify the transactions are posted to appropriate accounts and ensure all payments are properly authorized

• Test, document, report and monitor controls as per the Internal Control systems on frequent basis. Implement corrective actions as per management

• Prepare balance sheet schedules : Fixed assets, prepayments, accruals, reconciliations of inter-company transactions and balances, inventories & etc

• Prepare AP & AR aging records

• Prepare statement of accounts and monitor accounts receivable, cash flow management and manage vendor payment request

• Undertake other ad-hoc reports or duties as required by Admin Department Head.

Requirements:

• Diploma in Accountancy /CAT / ACCA / other relevant qualification in Accounting

• At least 5 years of relevant experience in full set of accounts

• Able to work independently, initiative and a team player

• Ability to multi-task, meticulous and high attention to detail

• Possess good work ethic

• Innovative and able to adapt to industry changes

• Computer literate, strong working knowledge of MS Office (excel with PivotTables, VLookup & etc)

• Familiar with SAP S4/Hana

• Prior some Admin/Account experience shall be an advantage.

• Able to start work with short notice / immediately

[Main duties and responsibilities]

• Handle AP/ AR/ Invoicing/ Payments/ Collections up to month end closing.
• Prepare closing journals entry, update all balance sheet related schedules.
• Check staff claims.
• Manage Fixed Assets Register and Assests under Construction.
• Preparation of GST & tax for filing.
• Assist with SAP software implementation.
• Complete monthly reconciliation of bank, debtors, creditors, and inter-company balances.
• Provide support to the superiors in analysis and study of ad-hoc projects.
• Any other assignments from time to time.

[Job Requirements]

• Diploma in Accounting or equivalent professional qualification
• Proficient in Microsoft Excel and Microsoft Office software
• Experience with Accounts Payable and Accounts Receivable
• Minimum 2 years of working experience in Financial Accounting
• Mature personality with excellent interpersonal and communication skills
• Ability to work independently with emphasis on accuracy and timeliness

Job Description:

Industry/ Organization Type: Management Consultancy Services

Position Title: Part Time Admin Clerk

Working Location: 10 Anson Road, near Tanjong Pagar MRT

Working Hours: 3 days (Monday, Tuesday, Thursday: 9.00am – 6.00pm)

Salary Package: $1K - $1.3K

Key Responsibilities:

Promoting the company's services to customers and sending quotation

Preparation, printing and filing documents

Answering and responding to phone calls and emails

Collecting letters

Additional requirements:

Fresh graduates are also welcome apply

A Diploma or above in Office Administration is a plus

Familiar with productivity tools like Microsoft Office Suite

Able to work independently and ask for help when needed

We are looking for a dedicated Administrative Clerk that is able to handle simple invoicing, quotations, customer calls, daily queries and scheduling.

The main job scope:

• To handle simple invoicing
• To bill out quotations to clients
• To answer customer calls
• To attend to emails from customer
• To schedule work calendars and tasks

Able to start immediately. Past experiences will be a plus.

Interviews: 1 to 2 rounds of Interviews

Language needed: Proficient English (compulsory)

Working hours: Monday to Friday 830am to 6pm

Salary: Depending on relevant experiences, performance and work accomplishments.

Job Description

• Industry/ Organization Type: Furniture Manufacturer
• Position Title: General Admin Clerk
• Working Location: Kaki Bukit
• Working Hours: 5.5 days (Monday – Friday: 8.00am – 5.30pm, Saturday: 8am – 12.30pm)
• Salary Package: Basic Salary up to $3,000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Prepare essential documents, such as memos, reports, and other forms of communication.
• Manage and respond to emails and phone calls, forwarding communications to the right people when necessary.
• Regularly communicate with staff to help procure necessary items for the office.

APPLY NOW!!!

• 1-2 years of experience for entry-level positions.
• A Diploma or Degree in Office Administration is a plus.
• Familiar with productivity tools like Microsoft Office Suite.
• Knowledge of email platforms like Microsoft Outlook and Gmail.
• Ability to use or learn office equipment such as printers, fax machines, and phone systems.
• Able to work independently and ask for help when needed.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70403 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Wholesaler
• Position Title: Invoice Billing Clerk
• Working Location: Pasir Panjang
• Working Hours: 5.5 days (Mon - Sat, 830am - 530pm; Alternative Saturday)
• Salary Package: Basic salary up to $3,000 + OT + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Prepare and send out invoices to clients accurately and promptly
• Collect and process orders from call-in customers, ensuring order details are accurately recorded and communicated
• Monitor outstanding balances and follow up on short credit term customer.
• Assist with reconciling billing discrepancies and resolving issues.
• Maintain accurate records of billing transactions and update customer accounts.
• Collaborate with the accounting team to ensure smooth billing processes.
• Handle customer inquiries related to billing and orders.

APPLY NOW!!!

• Completion of GCE 'O' Level or possess basic accounting knowledge.
• 2 years of experience in a similar role.
• Attention to detail and accuracy in handling financial data.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71130 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Position: Position: Furniture sales clerk

Pass: SG, PR, LTVP

Salary: 2000-8000

Working hours: 10:00am-6:00pm, weekends: 10:00am-8:00pm (1 hour lunch break, 4 days a week,

Requirements: Extensive experience in a sales position (preferably in furniture or lifestyle retail).

Two years of sales experience

 Fluent in English and Mandarin (in order to liaise with different customer groups).

 Strong interpersonal skills and a customer-centric attitude.

 Ability to work in a team-oriented environment while achieving individual sales goals.

 The passion for design, furniture or craftsmanship is extremely high.

 Work on weekends and public holidays as needed.

Jie Shun Jia | EA License No.: 24C2410 | EA Registration No.: R24124440 (FENG YINGJIE)

Duties & Responsibilities:

• Transfer data from hard copy to a digital database.
• Verify outdated data and make any necessary changes to records.
• Input text-based and numerical information from source documents.
• Sort and organize hard copies of paperwork after entering data electronically.
• Review data for deficiencies or errors.
• Provide data entry support across departments on an ad-hoc basis.
• Type in data quickly and efficiently.

Requirements:

• Minimum “N” Levels or equivalent.
• Mature, responsible and able to work with minimal supervision.
• Able to start work immediately or within short notice.

Additional Information:

• Working Location: Alps Ave.
• Working Hours: 5.5 working days, Day shift.
• Company Transport: Pick-up points - Bedok, Pasir Ris, Tampines, Punggol, Sengkang.

How to Apply:

Interested applicants may click 'Apply' or contact the Recruitment Team via WhatsApp at +65 97815157 (Lijun).

• Preparing official forms for filing of new applications
• Generating file numbers
• Data entry
• Opening physical files
• Monitor deadlines & prepare reminders to clients on upcoming deadlines
• Generate payment vouchers and invoices
• General administrative duties including photocopying, faxing and dispatch
• Any other matters/projects that the management may require assistance with from time to time.

Requirements:

• Diploma in any discipline/ GCE 'A' level/ GCE 'O' level/ GCE ‘N’ level/ Higher Nitec in Office Skills
• Minimum 1 year of clerical or administrative experience
• Good interpersonal and communications skills
• Able to work independently in a fast-paced environment
• IT savvy and proficient in MS Office

Please visit our website at www.drewnapier.com for other available vacancies.

Kindly state full details of qualifications, experience, current and expected salary in your resume.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidential).

33,47,48

Job Description

1. Invoice and Purchase Order Reconciliation:

• Compare Purchase Orders, invoices, and good receipts documents to ensure accuracy and consistency.
• Verify that all records match before approving invoice for payment.

2. Administrative Support & Record Maintenance

• Provide administrative assistance to the purchasing team, including document preparation and data entry.
• Organize and archive procurement documents to ensure proper record keeping.

3. Communication and Coordination:

• Liaise with vendors and internal teams to clarify discrepancies or missing information.
• Assist in tracking and following up on pending purchasing orders or deliveries.

Job Requirements

1. Diploma or equivalent; additional certificate in procurement or related fields is a plus
2. Strong attention to detail and organizational skills
3. Proficiency in Google tools, MS Excel and familiarity with SAP
4. Able to commit work early Jan 2025 - March 2025

Job Description

• Industry/ Organization Type: Furniture Manufacturer
• Position Title: General Admin Clerk
• Working Location: Kaki Bukit
• Working Hours: 5.5 days (Monday – Friday: 8.00am – 5.30pm, Saturday: 8am – 12.30pm)
• Salary Package: Basic Salary up to $3,000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Prepare essential documents, such as memos, reports, and other forms of communication.
• Manage and respond to emails and phone calls, forwarding communications to the right people when necessary.
• Regularly communicate with staff to help procure necessary items for the office.

APPLY NOW!!!

• 1-2 years of experience for entry-level positions.
• A Diploma or Degree in Office Administration is a plus.
• Familiar with productivity tools like Microsoft Office Suite.
• Knowledge of email platforms like Microsoft Outlook and Gmail.
• Ability to use or learn office equipment such as printers, fax machines, and phone systems.
• Able to work independently and ask for help when needed.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70403 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Key Responsibilities:

• Assist with daily administrative tasks on-site
• Maintain accurate records and documentation
• Liaise with project teams and clients as needed
• Ensure compliance with company policies and procedures

Requirements:

• Previous experience in an administrative role is preferred
• Strong organizational and communication skills
• Proficiency in MS Office