Marketing & Communications Associate (MarComms)

(A) What the role is:

The associate will be part of a team among operation managers, designer, and engineers, to carry out communications of the values and features of uParcel and her umbrella of services. This is to ensure continuous engagement of current clients and conversion of potential customers.

He/she will implement effective integrated communications and engagement strategies through both digital marcoms and social media.

(B) What you will be working on:

• Analyse the key competitiveness of uParcel's services & promotions - from storage, commerce, to same day delivery, especially within the Singapore and Malaysia markets, in order to develop a corresponding marketing communications strategy that will drive business objectives.
• Subsequently, identify key messages and target audiences, tailor campaigns to resonate effectively, and continuously monitor industry trends and competitors' activities to refine communication strategies.
• Transform technical/complex information into compelling concepts/stories and scripts for publicity materials including videos, animation, and graphic designs.
• Conceptualise, write, and copy-edit publicity materials.
• Hands-on design of visual contents and scripting/filming/editing of basic social media assets.
• Manage and oversee the content calendar.
• Experiment and implement variants of the communication plans across engagement platforms. This includes the uParcel app & web, issues and notification management, new launch announcements, email outreach, blogs for SEO, and social media.
• Monitor and measure the performance of the campaigns to suggest what to adjust until we reach the business outcomes.

(C) What we are looking for:

• Tertiary qualification in mass communication or related fields
• Excellent writing and communication skills
• Strong experience in social media and creation / management of digital assets
• Familiar with Adobe and Figma software for graphic contents
• Basic filming experience, and video editing skills with Adobe Premier Pro, Final Cut Pro, and/or CapCut equivalent
• Self-motivated to propose and refine suitable marcomms ideas
• Able to experiment and work independently in a dynamic fast-paced environment
• Keen interest in growing a tech-based local company

How to Apply

Kindly submit your portfolio of social media video creations to [email protected] . Do include your resume, name, mobile number, email address in your email for the consideration of your job application

THE OPPORTUNITY

The Senior Event Executive will have logistical responsibility for several events per year including conferences and meetings of varying scale. This role involves close cooperation with Event Managers (Producer) and teams and requires ability to multi-task and take the lead when required, as well as being able to work independently on projects in a high-pressured environment.

THE WORK

• Onsite management of virtual, hybrid or physical events across Asia Pacific region.
• Set, communicate, maintain timelines and priorities on project through timeframes, status reporting, emails etc.
• Deliver meetings and events on time, within budget and participating to the realisation of concepts and proposals
• Participate in production and presentation of proposal to clients (concept, creativity, planning, timeline, budget)
• Maintain and develop long-term client relationship by meeting or exceeding client’s expectations
• Responsible for sourcing, negotiating and managing third party vendors and venues across the Asia Pacific region.
• Management of stakeholders and assigned team members, including overall resource planning of roles and responsibilities pre-event and onsite
• Conduct internal pre-program briefings and post-program debriefings, including briefing and debriefings.
• Final reconciliation (operational and financial) of all projects handled
• Onsite management of virtual, hybrid or physical events across the Asia Pacific region
• Responsible for sourcing, negotiating and managing third party vendors and venues across the Asia Pacific region.
• Ability to travel for work when required.

THE CONNECTION

• Reports directly to Director, Experiential
• Works closely in direct contact with the client, reporting, consulting, and communicating to ensure that the client is aware and satisfied of the progress.
• Works closely in direct contact with the client, reporting, consulting, and communicating to ensure that the client is aware and satisfied of the progress.

THE MUST HAVE

• Diploma/Degree qualification in Hospitality/Business/Marketing
• Being technologically savvy and comfortable with using new tools or software will be highly advantageous
• Traveling onsite inspections and accompanying events as required
• Good level of project management, organisational and time management skills
• Excellent written and oral communication skills
• Excellent eye for details
• Able to work under pressure and meet multiple deadlines
• Candidates with more experience will be considered for the Assistant Event Manager (Assistant Producer) position

ADDITIONAL LOCAL BENEFITS

• Competitive Annual Leave & Birthday Leave.
• Employer paid business Travel Insurance, Medical Unlimited Whitecoat, Dental & Vision and Mental Wellness coverage.
• Employer-paid Group Hospital & Surgical, Outpatient, Clinical, Outpatient Specialist & Personal Accident.
• Comprehensive internal L&D portal and opportunities for external courses.

Customer Service Executive - Full Time

We're looking for a meticulous and independent individual to join our team.

You will be in charge of attending to customer's emails

• Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
• Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
• Process exchanges, returns and issue credits
• Uphold efficiency and customer satisfaction.
• Handle and process customer's exchanges and returns efficiently.

Some traits that we are looking for:

• Positive with a willing to learn attitude
• Strong communication & interpersonal skills
• Customer-orientated and passionate
• Ability to solve issues efficiently
• Has a high level of professionalism, work ethics and honesty
• Meticulous

Requirements:

• A strong interest in fashion
• Good command of English
• Min education: Diploma
• Basic Excel Skills required
• Able to work independently
• Minimum commitment of one year
• Only Singaporeans or Perm Residents
• Will be required to work on weekends

How to apply:

Send your application to: [email protected]

We are looking for an individual who is passionate about business development in the renewable energy space.

Job Description:

· Generate new sales and develop a network of users on our digital platform

· Drive and follow up new sales lead

· Prepare and conduct sales presentations to clients

· Support documentation and sales fulfilment process including managing contracts and invoicing

· Prepare sales projections and planning

Requirements:

· Diploma/Degree in business/IT/engineering

· 1-3 years of business development experience.

· Resourceful team player in a dynamic sales environment

· Good presentation and communication skills

· Knowledge in renewable energy or platform operation is an added advantage

Job Responsibilities

1. Assist the Sports & Recreation Manager in planning and running the department and all sporting activities for members.

2. Supervise the activities of the Sports & Recreation Executive/Officers to provide timely and effective services at various assigned areas.

3. Maintain and upkeep all Sports & Recreation facilities

4. Overseas daily operations of the department.

5. Train and upskill all staff, identify courses and programs.

6. Handle all the SGCC programs/events including planning, marketing and execution.

Requirements

• University Degree/Diploma in Sports Management or a related field

• At least 5 years of relevant working experience

• Possess event management and partnership relationship management or where relevant and equivalent

• Ability to multi-task with self-driven attitude, detail-orientated and good time management

• Strong interpersonal and communication skills, both written and verbal and negotiation skills

• Creative thinking and problem-solving abilities

• Proficient in Microsoft Office

Job Responsibilities

• Work closely with cross-functional team on executing the sales.
• Communicate pro-actively with customers on execution details such as shipment period, payment etc.
• Prioritise daily tasks and follow up on problem resolution that ensures customer satisfaction.
• Interact with internal/external parties to resolve issues accordingly and respond to the request clearly and concisely within an appropriate time frame.
• Investigate and resolve regular/ad-hoc requests or complaints.
• Process SAP sales order management transactions (create, change, cancel) and corresponding reporting tools.
• Participate in process improvement program as directed by the Team Leader or Supply Chain team.
• Understand and implement GMP + B3 and RSPO in daily tasks.

Job Requirements

• Minimum bachelor’s degree in any field, preferably in logistics/supply chain management.
• Have minimum 2 years of relevant experience.
• Proficient in SAP modules.

About Us:
H.A.M. Creations Pte Ltd is a leading events management company dedicated to delivering exceptional experiences that inspire and delight. Our innovative approach, dynamic team, and passion for excellence set us apart in the competitive events industry. Join us as we continue to redefine the art of event creation!

Job Summary:
We are seeking a detail-oriented and experienced Senior HR Executive to lead and manage HR operations in a fast-paced and dynamic environment. This role involves handling core HR responsibilities, including payroll processing via Infotech software, work pass management (Work Permit, S Pass, Employment Pass), staff reimbursements, visa applications, and IR8A tax filing using Xero. The role also includes driving employee engagement initiatives such as annual company trips and monthly birthday celebrations. Experience in the construction industry will be considered a strong advantage.

Key Responsibilities:

• Talent Acquisition & Management: Lead recruitment strategies to attract top-tier talent, manage onboarding, and drive retention efforts.
• Work Pass Management:Handle applications, renewals, cancellations, and other processes for Work Permits, S Passes, and Employment Passes.
• Ensure compliance with MOM regulations and company policies.
• Payroll Management: Process payroll using Infotech HR software, ensuring accurate and timely disbursement of salaries, allowances, and bonuses.
• Staff Reimbursements: Oversee and manage the reimbursement process, ensuring timely and accurate reimbursements for employee expenses.
• Visa Applications: Handle applications and processing of travel visas for employees traveling for business or other official purposes.
• IR8A Filing and Tax Compliance: Prepare and file IR8A forms and other tax-related documents using Xero, ensuring compliance with statutory requirements.
• Employee Relations: Serve as a trusted advisor to employees, addressing workplace concerns and promoting a harmonious work environment.
• HR Policy Development: Design and implement HR policies that align with company goals and adhere to local labor laws.
• Training & Development: Identify training needs and organize development programs to enhance employee skills and career progression.
• Employee Engagement Initiatives:Plan and execute annual company trips and team-building activities.
  Coordinate monthly birthday celebrations and festive events to enhance employee morale and camaraderie.
• Compliance: Ensure compliance with labor laws, workplace safety standards, and other regulatory requirements.
• Event Workforce Management: Develop HR strategies for managing freelance and contract staff for event execution.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s preferred).
• Minimum of 5 years of HR experience, including work pass management, tax filing, and reimbursements.
• Proficiency in payroll systems, with hands-on experience in Infotech HR software and Xero for accounting and tax filing.
• Strong knowledge of MOM regulations and work pass processes (Work Permits, S Pass, Employment Pass).
• Experience in preparing and filing IR8A forms and other statutory tax documents.
• Experience in planning and executing employee engagement programs, including large-scale events like annual company trips.
• Familiarity with industry-specific HR requirements; experience in the construction industry is a strong plus.
• Excellent organizational, communication, and leadership skills.
• Ability to multitask and prioritize in a fast-paced environment.

Why Join Us:

• Be part of a creative and passionate team shaping the future of the events industry.
• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• Enjoy exciting annual company trips and other employee engagement activities.
• Work in a dynamic and inclusive environment that values your contributions.

Join us in creating unforgettable experiences for our clients and a vibrant workplace for our team!

Responsibilities:

1.Seafarer Payroll Management:

• Manage and oversee payroll for all assigned vessels, ensuring accuracy and timely payments in accordance with seafarer contracts.
• Process reimbursements, allowances, deductions, and overtime in the payroll system, ensuring compliance with company policies and contractual agreements.
• Ensure timely and accurate payment of balances, such as leave pay, medical leave pay, medical disbursements, and other allowances.

2.Cash to Master (CTM) and Allotments:

• Arrange monthly CTM and liaise with port agents for quotations and remittance coordination.
• Monitor CTM balances and perform month-end ship account closings.
• Verify allotment lists for accuracy and ensure timely transfer to designated beneficiaries.

3.Compliance and Confidentiality:

• Ensure payroll processes adhere to international labor standards (e.g., MLC 2006) and local statutory requirements.
• Submit CPF contributions promptly for Singaporean seafarers.
• Maintain strict confidentiality of payroll data and seafarer personal information.

4.Reporting and Analysis:

• Prepare monthly payroll analysis reports, highlighting trends, discrepancies, and recommendations for improvement.
• Perform month-end closings for vessel victualing accounts and provide detailed financial summaries as required.
• Collaborate on tax reporting and compliance, ensuring deductions and filings are accurate and timely.

5.Issue Resolution and Training:

• Address payroll-related inquiries and disputes from seafarers and their families, ensuring prompt and professional resolution.
• Provide onboarding training for Master on payroll processes, allotment procedures, and financial policies.

6.Coordination and Communication:

• Work closely with internal departments (e.g., Crew Operations, Accounting, HR) and external stakeholders (e.g., manning agencies, port agents) to ensure seamless payroll operations.
• Prepare necessary correspondence for internal and external parties, including Masters and Accounts departments.

7.System and Process Optimization:

• Monitor payroll systems for efficiency and accuracy, working with Crew manager and IT to implement updates and troubleshoot issues.
• Identify and implement process improvements to enhance payroll management with Crew manager..
• Explore automation opportunities to streamline payroll operations and reduce errors.

8. Audit and Risk Management:

• Support internal and external audits by providing necessary documentation and addressing queries.
• Monitor discrepancies and risks in payroll processes and implement corrective actions to prevent fraud or mismanagement.

9.Policy Development and Crisis Management:

• Contribute to the development and updating of payroll-related policies to reflect regulatory changes and operational needs.
• Establish contingency plans to ensure uninterrupted payroll processing during emergencies or system disruptions together with Crew manager.

Additional Duties:

• Assist with special projects related to crew welfare, cost management, or other departmental needs as assigned by the Manager or management.

Requirements:

• Minimum Diploma holder with 1-2 years of related working experience in the marine industry.
• Good team player and able to work with minimum supervision.
• Proficient with MS Office applications.
• Good interpersonal, communication, and computer skills.

Role and Responsibilities

• Identify and Engage Potential Members: Utilise various channels, including digital marketing, events, and partnerships, to identify and engage with potential members.
• Deliver Persuasive Presentations: Develop and present compelling sales presentations to highlight membership benefits.
• Build and Maintain Relationships: Foster strong relationships with key stakeholders and partners.
• Monitor Sales Metrics: Track and report on membership sales metrics, adjusting strategies as necessary.
• Plan and Execute Events: Organise and manage membership events and activities.
• Support Administrative Tasks: Assist with secretariat duties, including attending meetings, taking minutes, processing applications and onboarding new members.
• Coordinate with Finance: Collaborate with the Finance department to follow up on membership fee payments.
• Communicate Effectively: Prepare and disseminate information to members through various communication channels in a timely manner.

Qualifications and Skills Requirements

• Minimum 1-2 years of experience in sales, preferably in a membership-based or B2B environment in the tech sector.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication, presentation, and negotiation skills.
• Ability to engage and build relationships with C-suite executives and business leaders.
• Strong networking skills and ability to generate leads through various channels.
• Proficient in using CRM software to manage leads and track sales activities.
• Able to work independently and enjoys working in a fast-paced environment.
• Possesses high energy levels, an innovative mind-set, and a positive outlook.

Job Description:

1. Support of the sales team in organizing and attending sales events

• Update of contacts & Customer relationship activity in Salesforce (a CRM system)
• Follow-up on clients inquiry (before sales and after sales)
• Preparing quotation/agreement and contract management
• Assist the BDM to maintain client relationship with existing clients by regular follow-up visits, Query & issue gathering
• Follow up with Clients on a regular basis for SOA, pending payments
• Support sales account manager to develop new customer base by tender participation, cold calls & Introductory e-mails, etc
• Support sales team for weekly report/monthly report or clients analysis

2. Follow up activity with Client for Projects

• Follow up activity with Client for Project Updates & liaison with Operations team
• Co-ordinating with sub-contractors for tendering and pricing negotiations
• Arrange DHL or partner for Samples collection, follow-up on samples testing, reporting if necessary
• Take action for ON-HOLD samples
• Arrange sampling kit/product delivery
• Submit the invoicing application to account when the project is completed
• Operation for MEIMS (Lab testing software) and SAP (sales module only)

3. Liaison with Marketing for Realizing the companies digital marketing strategy (e.g. Brochures, Marketing tools, Presentation content, conferences)

4. Admin works and support sales team for some documents filling, reporting, presentation, etc

Job Qualifications

1. Junior college or above
2. Major - Marine engineering, Shipping engineering/officer, Lab testing, chemistry / biological science
3. Be proficient in office software; be practical and careful in work; with strong communication skills
4. At least 3 to 5 years of experience in similar role
5. Have experience in Maritime industry as priority
6. Have business-related knowledge background and understand business processes
7. Have team work spirit
8. Have good communication and presentation skills; be able to communicate with clients, including Sales team and overseas clients
9. Be fluent in English listening, speaking, reading and writing; be able to translate and interpret English standard
10. Proactive and self-motivated

The Role

This position will be supporting the Treasury team for the assigned portfolio.

Job Responsibilities

• Responsible for a broad range of treasury functions which includes cash management; bank loan management including rollovers, drawdown and compliance, as well as preparing treasury cash / loans reports and reconciliation.
• In charge of opening and maintenance of bank accounts, internet banking and other ad-hoc projects.
• Other Treasury responsibilities:
• timely and accurate settlement of day-to-day treasury transactions (for both internal and external counterparties) for Cash, Loan and Forex Verticals
• preparation of periodic management reports
• update Treasury SOP compliance and annual external audit
• verifying and processing of Treasury related payments
• ensure completeness in records maintained in Treasury Management System a contract role) to experience how its like working in tech industry.

Job Requirements

• Degree in Accountancy / Corporate Finance / Economics or its equivalent.
• At least 4 years of experience in treasury.
• Candidates with prior knowledge in SAP Treasury module will have an advantage.
• Meticulous and committed team player with excellent communication skills, has initiative and good work ethics.

Primary Function

Organize and control day-to-day operations of the Laboratory in accordance with order requirements, client standard operating procedures, industry standards, and policy directives. To ensure accurate and timely completion of test results and no unnecessary delay occurs.

Principal Duties/Responsibilities

• Organise and supervise the day-to-day operations of the Laboratory in their respective sections. This includes allocation of tests to technicians, sample pick-up and manpower planning.
• Prepare worksheets and ensuring client requirements are met.
• Verify test results/records of analysis and initiate re-test when necessary. To check and ensure that all data are complete in the datasheet.
• To sign Analysis Report or Certificate of Quality upon completion of work (NOTE: only approved signatory can sign SAC endorsed report).
• Coordinate and assign staff to work overtime when necessary.
• In liaison with the Laboratory Operation Manager, to raise and update standard and in-house test methods and procedures.
• Assist in the development and training of staff to required levels of expertise and administer performance appraisal methods.
• Co-ordinate activities to ensure that the Laboratory provides a high standard of service and satisfy
• Ensure sample storage is properly maintained and disposed.
• To recognize that the Laboratory Quality System is fully implemented as per the QA Manual.
• Ensure that good housekeeping is maintained at all times in the laboratory.
• Perform analysis when required.
• Perform any other tasks as assigned by management, including testing and analysis during periods of heavy workload. To be on call 24 hours a day 7days a week for queries from lab staff.

Competency Requirements

• Possess Bachelor's Degree or Diploma in Chemistry/Chemical Engineering.
• Minimum 5 years of working experience in petroleum or petrochemical laboratory industry.
• Good knowledge on ISO/IEC17025 requirements.
• Able to work independently and possess good analytical skills, problem solving skills.
• Good interpersonal and communication skills

Job description:

· Must be open and willing to new challenge; and meet new people for potential sales.

· Ability to work under sales quota and a certain level or pressure when required.

· Lead Generation –Expand the client database by performing cold calls and network at events to generate new sales leads and able to convert cold calls to meetings with potential clients.

· Account Management – stay in touch with existing clients to be on top of their mind when they need our services.

· Client retention – know your clients needs to maximize their spending power by providing variety of solutions.

· Customer Service – ensuring smooth execution and operations on site during events.

· CRM – maximize your sales generation potentials by managing your sales funnel in CRM.

· Leisure Academy

• Keep meeting minutes
• Manage day-to-day office administration duties including scheduling of required meetings as instructed by Manager, health check of stationeries, office equipment, inventory and observing orderliness
• Administers proper communication channel and information flow from internal to other departments
• Assist Manager with review and update of EasyChef’s SOP’s
• Ensure compliance with the Academy’s policies, SOPs and practices
• Experience in CRM system and social media channels (Facebook, LinkedIn, Instagram)
• Provide direct support to Manager of EasyChef

Job requirements:

· Excellent written communication and interpersonal skills.

. Able to speak Mandarin language to service the Chinese speaking customer.

· Resourceful and independent thinker.

· Outstanding planning and organizational skills.

· A multi-tasking team player

· High Self-discipline

· Min. 2 years in Sales and events with performance track record.

Life Community Services Society is a social service agency serving children & youth from low-resourced, vulnerable and at-risk backgrounds. Our vision is for every child to be the best that they can be, through our mission of empowering children and families through care and mentoring.

The successful applicant shall be self-motivated and passionate about the work that our organisation is doing in making a difference to the children from vulnerable backgrounds. He/She should have a heart of compassion, integrity and maturity, and is able to be a good team player.

Job Description

You shall work under the direction of the Finance Manager. Your key responsibilities include:

Financial Management

• Responsible for finance functions including month-end and year-end closing.
• Maintain partial or full set of accounts, including audit schedules.
• Maintain full set of accounts across LCSS’s programmes and student care centres, including maintaining general ledger
• Process vendor payments and staff claims.
• Cashflow management to support operational needs.
• Prepare and submit quarterly GST reports in compliance to statutory requirements.
• Ensures compliance with audit and statutory requirements.
• Reporting for government grants and funding received.
• Process donations and issue tax-deductible receipts for qualifying contributions.
• Monitor and manage fixed deposits and other investments.

Management Reporting

• Analysis of budget and year-on-year financial variances.
• Assist in the preparation of financial forecasts and annual budgeting.
• Prepare periodic management reports to support management’s decision-making.

Administrative and Corporate Governance

• Support compliance with charity regulations, governance standards, and internal policies.
• Support daily corporate office operations and contribute to initiatives enhancing corporate governance.

Other Responsibilities

• Undertake any additional duties or ad-hoc projects as assigned by the CEO or Deputy Director, Corporate Services.

The desired candidate should be/possess

• Diploma or Degree in Accounting or related field, or equivalent relevant qualifications.
• Minimum 2 to 3 years of relevant experience, with experience in the social services sector preferred but not necessary.
• Familiarity with Singapore Charity Accounting Standards and Corporate Governance for Charities.
• Proficiency in accounting software (e.g., MYOB).
• Proficient in Microsoft Office, particularly Excel (including VLOOKUP functions).
• Strong attention to detail.
• Excellent communication and interpersonal skills.
• Candidates with a mid-career change and some background in finance will be considered.

Interested applicants please submit cover letter and resume indicating expected salary & availability.

Job Scope

• Assist the Marketing Director in all digital marketing tasks.
• Develop and execute strategies to help build and grow the followers across all of the company’s social media platforms.
• Manage and liaise with vendors to ensure the company's website is consistently updated with accurate information, up-to-date content, and a seamless user experience.
• Oversee the company's online social media platforms, manage and schedule create assets to be posted on different platforms, ensuring regular updates of the latest promotions and information.
• Conceptualize and design visually appealing and effective creatives for digital media, including promotional materials, social media graphics, videos, and presentations based on team’s direction and brief.
• Assist in content creation and copywriting for all of the company’s social media platforms.
• Manage and work with external vendors and temp staff on all marketing campaigns (TikTok, WhatsApp, Mailchimp, Class Dojo, Facebook, Google, Instagram, Xiao Hong Shu, YouTube, LinkedIn, and etc.)
• Engage with customers via our digital platforms by promptly sharing tagged videos and stories, and promptly responding to inquiries, reviews, comments and feedback through DMs on all platforms, email, Facebook, Instagram, and Google Business.
• Any other tasks, administrative duties or ad-hoc projects as assigned by direct manager.

Requirements

• Bachelor's degree in Digital Marketing, Communications, Business Administration, or a related field
• Relevant experiences (Preferably worked as Social media executive / Graphic designer cum social media marketing etc.)
• Proficiency and experience in content creation and project management for digital marketing is a plus point.
• Experience with Cap Cut, Canva, Adobe Photoshop, Illustrator, InDesign.
• Working days: 4 weekdays and 1 weekend
• Working Hour: 10.20am – 7.20pm (weekdays)
• Working hour: 8.30am - 6.30pm (weekends)
• Work Location: In person at Tiong Bahru office.

JOB DESCRIPTION

• Develop and manage content for various marketing channels, including websites, social media, email, and print materials
• Write and edit marketing communications materials, such as brochures, newsletters, press releases, and blog posts
• Ensure all content is consistent with the brand’s voice, style, and messaging guidelines
• Plan, develop, and execute integrated marketing communication campaigns
• Coordinate with design, digital marketing, and sales teams to ensure cohesive and effective campaigns
• Develop and implement social media strategies to increase brand awareness and engagement
• Create and schedule social media posts, monitor interactions, and respond to comments and messages
• Track social media metrics and report on performance
• Plan and execute marketing events, such as product launches, trade shows, and promotional events

JOB REQUIREMENTS

• Minimum Diploma and above
• Ability to handle multiple projects and deadlines in a fast-paced environment
• Commitment to continuous learning and staying updated with industry trends
• Entry level candidates are welcome to apply, training will be provided

Customer Service Executive - EXPORTS

• Devise and execute strategies to streamline export operations and enhance efficiency.
• Oversee and coordinate the export process to ensure timely loading of shipments and compliance with regulations.
• Prepare, review, and manage export documentation such as bookings, DG declarations, invoices, shipping documents, pre-alerts, and cargo status updates.
• Ensure data entry accuracy into the system.
• Collaborate with freight forwarders, carriers, co-loaders, and logistics partners to arrange shipments and negotiate competitive rates.
• Stay informed and up-to-date with international trade laws, regulations, and compliance requirements.
• Address and resolve any issues or delays encountered during the shipment process.
• Analyse market trends, identify potential trade routes, and develop strategies accordingly.
• Work closely with internal teams including sales, customer service, transhipment, and import pricing to ensure seamless export operations.
• Maintain precise records of shipment costs in compliance with established procedures and Key Performance Indicators (KPIs) to meet ISO standards.
• Adhere to Export Standard Operating procedures (SOPs) while performing assigned duties and responsibilities.

* Answer and direct incoming calls to person in-charge, attend to visitors, etc.

*Open letterbox and check company common emails daily then forward to PIC to follow-up.

* Assists with scheduling and preparing meeting/conference room etc.

* In-charge of work pass related matters, dormitory administration

* Liaise with sites management in arranging workers for medical examination, MOM thumbprint, vaccination, etc.

* Assist in workers' administration.

*Provide end to end administrative support across different level

*Keeping proper records and tracking of important documents and deadlines

*Taking initiatives to follow up on outstanding operational matters

*Travel Management (e.g. Flight Booking, Hotel Booking, Visa application etc)

*Update daily invoices payable, AP monitoring.

*Liaise with suppliers and make comparison of pricing.

*Assist and ensure the individual's expenses claims are submitted to the finance team on time

*Pantry and office supplies management

Job Requirements:

* Min 'A' Level, Diploma or equivalent

* 1-2 years of working experience preferred

* A keen learner with positive attitude

* Responsible and attention to details

* Proficient in Microsoft Office

KEY DUTIES & RESPONSIBILITIES

Sourcing and Vendor Management:

• Identify potential vendors and suppliers for M&E equipments (eg, Transformers, Cables, Switchgears, Electrical Panels, Lightings, circuit-breakers, etc).
• Evaluate supplier capabilities, product quality, and pricing.
• Negotiate contracts and establish favourable terms.
• Creation of new vendors.
• Perform Due Diligence checks on major/preferred vendors

Purchase Order Processing:

• Administer purchase requisition, quote and issuance of purchase orders.
• Monitor order status and ensure timely delivery.
• Coordinate with project teams to align procurement needs.
• Maintain internal policies and procedures to ensure compliance

Quality Assurance:

• Inspect and evaluate the quality of purchased M&E equipments.
• Resolve any shortcomings or discrepancies promptly.

Supplier Relations:

• Maintain positive relationships with existing suppliers.
• Address any issues or concerns related to deliveries, quality, or pricing.

Cost Optimization:

• Work closely with the Cost Management and BD teams to optimize costs without compromising quality.
• Explore cost-saving opportunities through bulk purchases or alternative suppliers.

JOB REQUIREMENTS

• Education: Min Diploma in Supply Chain Management, Business, or related field.
• Experience: Min 5 years in procurement within M&E / Construction sector.
• Strong negotiation skills.
• Attention to detail
• Familiarity with M&E equipments and industry standards.
• Excellent communication and teamwork abilities.

Job Scope

· Process payroll transaction, calculate staff & general worker’s overtime, and CPF submission.

· Maintain employee annual leave database and process petty cash.

· Prepare employment contracts, KETS (for staff), letters of appointment, and confirmation/ termination letter.

· Prepare job description, post job ads and source for suitable candidates.

· Proper filling for all the invoices and payment vouchers.

· Submission of year-end IR8A and IR21.

· Updating MOM Labour Survey and Occupational Employment Dataset (OED).

· Assist in ISO & GGBS Renewal & Surveillance Audit, BCA registration renewal, GeBiz renewal and BizSafe Renewal.

· Submission of application/ renewal for the Contractor Registration and Builder License under eBACS.

· Compile the relevant business documentation used in banking process.

· Maintain accurate financial records and statements.

· Record transactions and events relating to sales, purchases, receivables, payables and cash.

· Issuing and process payment vouchers

· Preparation and monitor weekly/ daily cash flow.

· Coordinate and liaise with insurance for Performance Bond / Advance Payment Bond matters.

· Coordinate and liaise with insurance agent for Foreign Workers Hospitalisation Insurance renewal, WICA renewal and Machinery Insurance.

· Coordinate with valuer for the machinery valuation matter.

· Perform ad-hoc duties as assigned.

Requirement

*Education: A certificate, diploma, or higher qualification in accounting, administration, or a related field

*Skills: Proficiency in Microsoft Office and the internet, and the ability to use accounting software like MYOB

*Experience: At least two years of relevant work experience

*Language: Proficiency in writing and speaking English

*Other skills: Ability to multitask

LOCATION: JURONG
WORKING TIMING: 8.30AM-5.30PM (5DAYS WORK WEEK)
ACCOUNTS ASSISTANT ($2,500 - $3,000)

JOB DUTIES & RESPONSIBLITIES:

1. Preparing and processing invoices, payments, and other accounting transactions in a timely and accurate manner
2. Preparing stock inventories, conduct stock take on monthly basis, stock reconciliation
3. Preparing tax computation for GST
4. Reconciling bank statements and maintaining accurate financial records
5. Assisting with the preparation of monthly and annual financial reports
6. Providing administrative support to the accounting team, including data entry and filing
7. Prepare audit schedules and fixed asset schedule
8. Liaising with internal and external stakeholders to resolve any accounting-related queries or issues
9. Ensuring compliance with relevant financial regulations and company policies

Skill/Experience
* Minimum of 1-2 years of experience in an accounting or finance-related role
* Strong attention to detail and excellent numerical skills
* Proficient in the use of accounting software and Microsoft Office applications
* Good communication and interpersonal skills, with the ability to work collaboratively in a team
* Ability to work under pressure and meet deadlines
* Relevant accounting qualifications

*Able to start work within short notice will be highly advantageous.*

Please be notified that only shortlisted candidates will be notified

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: YEO AHN AHN

EA Personnel No: R22109014

EA License No: 21C0845

Summary:

• Basic salary up to $3000
• Variable bonus on a yearly basis
• OT fees available
• 5 days work week
• 8.30am - 5.30pm
• Location: Jurong East

Key Responsibilities:

• Preparing and processing invoices, payments, and other accounting transactions
• Preparing stock inventories, conduct stock take on monthly basis, stock reconciliation
• Preparing tax computation for GST
• Reconciling bank statements and maintaining accurate financial records
• Assisting with the preparation of monthly and annual financial reports
• Prepare audit schedules and fixed asset schedule
• Liaising with internal and external stakeholders to resolve any accounting-related queries or issues
• Other relevant administrative duties

Key Requirements:

• Min 1 year of relevant experience in accounting

Interested applicants, please submit your updated resume in MS Words / PDF format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

Your recruiter for this job: Stella
WhatsApp me @ 8772 4117 for a prompt response to your enquiry!
Stella Aw Yong See Hui | R24121552
Recruit Now Singapore Pte Ltd | EA No: 21C0845

Outbound Customer Service Executive

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Outbound Customer Service will be responsible for overseeing all franchise order processing of outbound deliveries, managing exceptions related to outbound deliveries and providing all the necessary details and analysis related to outbound shipments to affiliates.

1. Outbound Management

• To Provide timely Outbound delivery to 3PL (third-party logistics) to facilitate Goods Issue.
• Communication for not available items during outbound delivery creation.
• Manage exceptions related to outbound delivery execution at 3PL, as per agreed procedure and approvals.
• Data validation and recording of all the Outbound raised by 3PL.
• Preparation and circulation of Outbound related dashboard as per agreed timelines.
• Backorder management: open requirement which cannot be serviced during delivery creation, will fall under backorder processing. Outbound analyst to manage Backorder processing as per defined procedure.
• Communication related to Backorder management and Outbound processing to relevant stakeholders.
• Prioritization and scheduling of Outbound deliveries for optimized order to border lead time
• for affiliates
• Stop-shipment coordination for Traceability and various analysis

2. Customer complaint resolution:

• Handling of Customer complaints: communication with affiliates and 3PL, complaints
• closure with help of 3PL.
• Record of Credit/debit notes, if any, for affiliate returns

3. Back up for Outbound Analyst

Authorities:

• PO (purchase order) processing process in Ariba

Qualification:

• Preferably Diploma in related field.
• Minimum 1 year experience in Customer service/ Data management.
• Supply chain related educational qualifications and work experience will be preferred.

Technical Skills:

• Excellent analytical ability
• Customer (internal and external) driven approach.
• Good skills in Microsoft Excel and Microsoft PowerPoint.
• Candidates with system Knowledge (SAP/ databases/ Business Intelligence tools) will be preferred
• Mastering complexity: Autonomy, Managing complexity/technical accountability.
• Scheduling and prioritization.
• Result Orientation

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

PURPOSE:

As our IT Operations Support Executive, your role is pivotal in ensuring stability, security and performance of our end users across APAC and regional entities. You will collaborate with local and regional technology teams to implement, maintain and optimize endpoint solutions to our staffs. The ideal candidate needs to be highly independent, will possess strong technical acumen, thirst for curiosity and a commitment to deliver quality outputs.

RESPONSIBILITIES & TASKS

• Provide guidance to IT Support Engineers and Helpdesk, working closely to troubleshoot and resolve issues promptly.
• Implement, manage and deploy endpoint solutions to end users in accordance to internal roadmap
• Provide technical support to end user requests and manage user expectations
• Key contributor for supporting Microsoft solutions not limiting to M365 Admin Center (Intune, MDM, SharePoint & Teams)
• Manage relationships with internal business teams and outsources vendors to ensure timely support and resolution of issues.
• Crafting new guidelines, reviewing existing documentations to keep up to date with evolving times.
• Taking lead in service improvements to strive for optimum performance for existing processes and new solutions
• Collaborate with different business departments to support company events and VIP meetings
• Willing to travel and support different office locations within Singapore
• Any other ad hoc tasks assigned by supervisor

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• 3 or more years of related IT experience
• Degree in Information Technology / Engineering, or relevant qualifications.
• ITIL certified is an added advantage
• Proven experience in a senior engineer or team leader role. Field experience in Microsoft 365 Office Suite, SharePoint, Power Apps, Admin Centre
• Proficient in Active Directory, Exchange, SCCM, Win10 and Win11 OS. (Powershell and Windows scripting is an added advantage)
• Experience in managing internal/external stakeholders and vendors
• Experience in leading a team to support VIPs would be advantageous
• Strong service ethic and great communication skills
• Passionate about delivering quality no matter the scale of the task
• A detail-oriented self-starter, down to earth and open-minded
• Team player, resourceful and able to work independently with ambiguity under tight schedules

Responsibility;

• Strong competence in bringing in new business develop action plans.
• Manage pricing, deal pricing, and other sales proposal activities and provide support to support the marketing department.
• Create, Update, and Manage Catering E-commerce platform.
• Handle inquiries, quotations & other related documentation.
• Collaborate with the product team to identify customer requirements.
• Working closely with the production team to improve products & services to the needs of customers
• Support and Handle catering setup and operation with the team.
• Handle current sales accounts.
• Tracking sales goals and reporting results.
• Currently handling Corporate / B2C accounts would be a plus.

Requirements:

• Excellent sales, negotiation, and presentation skills
• Self-driven, results-orientated, aggressive, and energetic

Benefits

• Birthday Leave, Sales Target Incentive, Medical reimbursement.

• Good career advancement opportunities.