An exciting role within our Customer and Service Excellence team that supports the GetGo Singapore community. You will be the bridge between the GetGo community and various business functions such as Operations, Marketing, Enforcement, Tech, and Customer Service. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

Day to Day Activities

• Provide excellent customer service to GetGo’s customers
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• Share clear and accurate information when attending and responding to queries on GetGo’s official communication channels, including but not exclusive to live chat and emails
• Resolve customer enquiries and disputes efficiently, and escalate issues promptly when required
• Encourage and influence an excellent service mindset in the CX team and affirm positive behaviour
• Dealing with service failure and crisis management

Who We Are Looking For

• Passionate team member who loves to serve
• Minimum two (2) years experience as a Customer Support Specialist or similar Customer Service role, preferably with live chat support background
• Experience using help desk software such as Intercom, Zendesk is preferred
• Proficient in using Microsoft Office applications such as Excel, PowerPoint, Word
• Excellent verbal and written communication skills is a must

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values:

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!

Main Roles and Responsibilities

• Event Organization: Assist in planning and executing virtual and physical events, including webinars, conferences, and investor meetings related to sustainable finance and climate transition.
• LinkedIn Marketing: Develop and implement LinkedIn marketing strategies to increase our brand visibility, engage with industry leaders, and promote our impact investment initiatives.
• Content Creation: Support the development of engaging content for digital platforms, including LinkedIn posts, newsletters, and website updates.
• Public Relations Support: Assist in drafting press releases, managing media outreach, and tracking PR performance to strengthen brand awareness.
• Stakeholder Engagement: Collaborate with internal teams to create marketing materials and presentations for external stakeholders, including potential investors and partners.
• Market Research & Analysis: Conduct research on PR and marketing trends, and provide insights to optimize marketing strategies within the sustainable finance and climate transition sectors.
• Project Management: Assist in managing marketing-related projects from initiation to execution, ensuring timely delivery and coordination across teams.

Requirements:

• Master’s or Bachelor Degree in Marketing, Communications, Public Relations, Business, or a related field. Interns pursuing a Master’s degree may apply.
• Strong interest in marketing, PR, and event management, particularly in the context of sustainability and impact investing.
• Very strong problem-solving skills.
• High achiever and results-oriented.
• Excellent written and verbal communication skills.
• Proactive, creative, and detail-oriented with the ability to multitask in a fast-paced environment.
• Familiarity with social media marketing, especially LinkedIn, and experience in creating engaging content.
• Previous experience in organizing events or managing social media campaigns is a plus.

Benefits:

• Opportunity for personal / career growth.
• Competitive compensation and benefits.
• Opportunity to work in a dynamic and non-conventional business environment that values creativity in problem-solving.
• Be part of a team that achieves direct impact on sustainability, climate, social and environmental outcomes.

Hitachi Asia Ltd., a subsidiary of Hitachi, Ltd., serves as the regional headquarters for seven countries across Southeast Asia (Indonesia, Malaysia, Myanmar, Philippines, Singapore, Thailand, and Vietnam). We are constantly increasing our presence through our forays in information & telecommunication systems, power systems, social infrastructure & industrial systems, electronic systems and equipment, construction machinery, high functional materials and components, automotive systems, and home appliances, among many more.

Position Overview:

We are seeking a highly motivated Business Development Executive with strong expertise in Air Compressors to join our team in the Asia region. This individual will play a key role in driving sales and fostering strategic relationships to promote Hitachi solutions. The ideal candidate will combine technical knowledge with a strong commercial acumen to identify opportunities, develop customer relationships, and drive business growth.

Job Duties:

• Utilize sales experience to add value to Air Compressor business offerings.
• Identify and explore new market opportunities across Southeast Asia, focusing on customers requiring compressed air solutions.
• Strengthen existing dealer networks and build relationships with Japanese-based clients in the region.
• Manage projects from initiation to successful completion, ensuring that customer requirements and timelines are met.
• Act as a liaison between the sales team and the factory, ensuring seamless communication and coordination.
• Design and propose tailored system solutions based on customer needs, collaborating with business partners for downstream implementation.
• Understand and address customer requirements, delivering innovative and cost-effective solutions.
• Provide Energy Audit solutions to demonstrate our product values to prospective customers, showcasing the value of our compressed air total solutions.

Key Qualifications:

• Educational Background: A bachelor’s degree in economics or equivalent is required.
• Professional Experience: At least 5 years of experience in selling Air/gas transfer technology such as Compressor, Blower and/or Vacuum pumps the compressor related field, with a proven track record in technical sales and business development.
• Project Management Expertise: Minimum of 5 years of experience in managing projects from inception to completion, ensuring alignment with customer requirements and business objectives.
• System Solution Design: Demonstrated ability to propose comprehensive system solutions, based on detailed customer needs analysis and technical specifications.
• Customer Relationship Management: Strong capability in managing and nurturing client relationships by providing technical support, sharing relevant information, and offering guidance to enhance customer satisfaction and loyalty.
• Language Proficiency: Advanced proficiency in both English and Japanese (written and verbal), facilitating effective communication with Japanese-speaking clients and stakeholders.
• Technical Knowledge: In-depth knowledge of compressor technology and systems, with the ability to apply this expertise in practical, customer-focused solutions.

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Job Responsibilities and Duties

Sales

• Manage and grow the assigned hospitals / clinics / polyclinics sectors.
• Gather and give feedbacks on competitors’ activities
• Communicate business trends internally within the team and to Manager.
• Analysing and investigating price, demand and competition.
• Monitoring performance of existing products
• Submit daily / weekly / monthly reports on activities, call planning and sector analysis to Manager.

Product/Marketing

• Organize and/or participate in talks, events and product exhibitions.
• Promotional activities for product
• Ensure the smooth running of promotions in the assigned hospitals / polyclinics / clinics sector
• Regular blitz in the assigned hospitals/ polyclinics

Job Requirements

• Strong communication & interpersonal skills with pleasant personality.
• A passion to excel in sales.
• Dynamic & team player.
• Diploma or higher qualification, preferably in Life Sciences/ Biomedical Science.
• Experience in pharmaceutical or related sales is preferred.

Have you always wanted to work on key accounts in enterprise sector, develop and strengthen account wide relationships and deal with the most advanced technology in the market today?

Our Account Executive role could be the next challenge in your career. From understanding of customer’s needs to proposing the most feasible solution, you will always be at the heart of new opportunities!

Roles & Responsibilities:

• Manage sizable commercial (Non-Named Enterprises, Midmarket & SME) business in Singapore
• Must have experience handling commercial accounts and partners in Singapore
• Understands the channels and has strong channel CXO level relationships with both T2 partners and Distributors
• Experience in both direct and channel sales a plus
• Territory business planning and execution - understands and has executed partner programs and incentives
• Technology orientation and can articulate well at CXO levels
• Proficiency in driving growth through the process - By leveraging Partner Account Planning, marketing, channels, etc.
• Strong exposure in working with Inside sales team and is seen as a territory leader
• Proven track record by exceeding business quotas
• Salary is negotiable and will commensurate with your experience.

Requirements:

• University Degree/ Polytechnic Diploma
• Background in Computer Science or Computer Engineering is a plus
• Presales Experience in IT services preferred
• Knowledge of Commercial arrangements
• Good interpersonal and communication skills
• Experience in managing multiple stakeholders preferred
• Dynamic and able to adjust in a fast-paced environment
• Negotiation Skills
• Presentation Skills
• Deal Maker skills

Responsibilities:

1. Preparation and distribution of sailing schedule, monthly rates tariffs and volume statistics to corporate customers.

2. Preparation of executive summaries/ cooperation feedback of corporate accounts.

3. Preparation and analysis of documents for monthly review meeting.

4. Compilation of monthly sales visits report.

5. Monitoring of the completion and timeliness of RFQ submission by pricing team, ensure that RFQ is submitted to corporate accounts by the deadline.

6. Liaising with offices/ agents in relations to customer enquiries.

7. Written/ verbal communication with corporate accounts for rates/ service enquiries.

8. Preparation of SOP guidelines for corporate accounts.

Requirements:

1. Well verse in Microsoft Office, Excel and Power Point.

2. Has good organizational and communication skills, is reliable, resourceful, meticulous, multi tasking and initiative.

3. Works with minimal supervision, manages own time effectively, maintains control over all current projects/responsibilities. Good follow up skill on all relevant issues.

4. Knowledge and experience in NVOCC business will be advantageous.

Job Responsibilities:

• Supervise cold-store operations to ensure that picking & packing activities are executed accurately and efficiently.
• Ensure order accuracy before releasing goods for delivery
• Monitor inbound and outbound stocks, and ensure inventory is promptly and accurately updated in ERP system
• Manage stock transfer and adjustments
• Perform scheduled stocktaking and inventory checks and highlight discrepancies / anomalies.
• Identify, investigate and resolve inventory discrepancies and ensure they can be reconciled.
• Review the workflow and liaise with the respective department to put in place preventive measures to reduce stock loss
• Determine and highlight slow moving, obsolete and near expiry stocks in store for Management actions.
• Manage reconciliation of damage stocks and aging stocks
• Prepare & Submit Weekly Inventory Report to management
• Participate in internal and external audit stock takes
• Other Ad Hoc projects or responsibilities as required or assigned by Head of Operations

Other Requirements:

• Good planning & organizational skills
• Problem solving and good leadership skills
• Must have a working knowledge of GMP concepts and guidelines
• 5.5 Day work week

Education, Experience & Training

• 3 years of experience working in food manufacturing / cold store or similar environment
• Minimum 2 years of supervisory experience in food manufacturing / cold chain
• Possess a valid forklift license (preferable)
• Experience in Microsoft Navision is highly advantageous.

Job Responsibilities:

· Act as the main point of contact for key accounts, handling their day-to-day inquiries and requests.

· Provide prompt and accurate responses to client queries regarding products, services, and order status.

· Build and maintain strong, positive relationships with key clients to ensure their satisfaction.

· Manage and process client orders, ensuring accuracy and timely delivery.

· Coordinate with internal teams to fulfil customer requirements.

· Monitor the progress of orders, resolving any issues that may arise.

· Address client issues or concerns in a timely and effective manner, ensuring client’s satisfaction.

· Proactively identify potential issues and take action to mitigate them before they impact the customer experience.

· Gather and report on client feedback, ensuring it is communicated to relevant internal teams for continuous improvement.

· Prepare regular reports on account activity, client satisfaction, and key performance indicators (KPIs).

· Work closely with the sales and account management teams to ensure alignment on client strategies.

Job Requirements:

· Diploma or Bachelor’s degree in Business, Communications, or a related field is preferred.

· 2 years of proven experience in customer service or account management in a B2B environment.

· Strong communication and interpersonal skills.

· Client-focused with a proactive attitude in problem-solving and conflict-resolution abilities.

· Attention to detail and organizational skills.

· Proficiency in customer service software (e.g., CRM systems) and MS Office.

· Ability to work independently and as part of a team.

· Strong multitasking skills and the ability to thrive in a fast-paced environment.

· High level of professionalism and integrity.

Main Responsibilities

• Identify and approach potential clients through various channels, including cold calling, email campaigns, social media, and networking events.
• Build and maintain strong, long-lasting relationships with clients by understanding their needs and providing tailored software solutions.
• Develop and execute strategic sales plans to achieve and exceed sales targets.
• Present software solutions to potential clients, highlighting features, benefits, and unique selling points.
• Work closely with the technical and customer support teams to ensure seamless implementation and customer satisfaction.

Requirements

• Proven experience in software sales or business development, preferably in the tech industry.
• Preferrably 1 year experience in B2B sales
• Excellent communication, negotiation, and interpersonal skills.
• Self-motivated, goal-oriented, and able to work independently.
• Strong understanding of software solutions and technology trends.
• Fresh/entry level individuals who are motivated to succeed are welcome to apply

We're looking for a marketing account executive who can execute Google and Meta Ad campaigns and provide a stellar client service experience. This involves being consultative, patient, and knowledgeable. Sound like you? Good! Keep reading...

Your roles and responsibilities:

• You'll be executing (hands on) and strategising Google ads and social media ads for clients
• You'll be the main point of contact with your clients and in charge of overall communications with them.
• You'll be responsible for bi-weekly or monthly reviews with clients and with your team members.
• You'll oversee the various campaign deliverables to ensure quality standards, client expectations and deadlines are met.
• You'll need to interpret campaign metrics and share how data drives next steps in digital performance marketing campaigns
• You'll get the chance to identify upsell opportunities within your portfolio of clients and work with your manager to increase clients' adoption of our services.
• You'll never be alone - work with a passionate team of Creatives, and Website Developers to develop high performing campaigns
• You'll remain constantly updated with company capabilities and services, and upgrade your knowledge of paid search/social solutions to effectively communicate all offerings to the client.
• You'll ultimately be responsible for long-term retention of clients with us.

Benefits:

• Competitive salary
• Commissions
• Dental and medical claims
• Annual leave
• Birthday leave
• Long service leave
• Sick leave
• Frequent team bonding activities
• Educational workshops
• Work-from-home days
• Staggered working hours

Why Us:

• Get access to the Heroes of Digital University, where you'll get to learn how we consistently beat professional benchmarks by 100-300% and save marketing costs of up to 50% for our clients.
• You'll be part of a passionate and talented group of digital marketers who are constantly learning and improving their skills.
• Solid career prospects with upward mobility. We have a results-driven culture.
• Awesome team culture and positive environment.
• Our office inspires you to do your best work, as well as being close to public transport systems and amenities.
• Learn, grow, and help - Get to do all 3 together.
• Frequent team bonding activities
• Work-from-home days
• We believe in investing in good people! Heroes of Digital is a fast-growing company. There are endless opportunities to learn and advance your skillset.

Requirements:

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
• At least 1 Years of hands on experience in digital advertising such as Google ads or Facebook ads
• Knowledge and understanding of the basics in paid media, full-funnel marketing and the ability to collaborate across paid media disciplines and departments.
• Track record of successful experience working on actual paid media campaigns
• Agency experience and client-facing experience a must
• Experience and ability to perform data analysis skills and strong Excel skills.
• Strong QA abilities with an eye for detail
• Strong organizational skills and project management ability
• Excellent communication and presentation skills both verbal and written.

Does that sound exactly like you? Awesome! Here's what we promise you:

We want to make an impact in the world and have fun at the same time. Our motivation is to help local businesses succeed as their partner in growth.

We're a group of people who value friendship and relationships and want to pursue future business ideas together. We're a team that trusts each other and loves working together.

We're looking for an amazing person to be part of our growing team so that we can make an impact and feel proud of what we've done.

If that's you, then you should apply right now! We look forward to speaking with you soon.

Who are we?

Heroes of Digital is a regional leader in the marketing and advertising industry that boasts its own proprietary marketing technology. We're the unrivalled growth partner for integrated digital marketing solutions driven by innovation and technology.

Headquartered in Singapore, with a presence in Malaysia and the Philippines, we're a Google Premier Partner and Meta Business Partner. We were shortlisted by Straits Times and Statista as the #42 fastest growing company in 2023. It is the 2nd year in a row that we are in this list.

Our expertise in digital marketing and navigating the fast-changing world of online advertising has enabled close to 1,000 companies to grow their businesses.

If you're looking to join a digital marketing agency that combines data, creatives, and technology to power up their digital marketing campaigns, then you've come to the right place.

Sports Schooling is looking for a Customer Service Executive to join the team!

Customer Service Responsibilities

• Respond to customer inquiries on various platforms (e.g. email, telephone, WhatsApp, Messenger) in a timely and effective manner.
• Communicate effectively with our team to ensure appropriate follow-up on customer solutions.
• Support the Customer Service Manager in the following:

1. Maintain swimmer database and ensure proper records of swimmers’ attendance and payment.
2. Drive improvements by implementing customer facing technology and smoother processes.
3. Support team of part-time customer service staff to ensure consistent implementation of customer service policies and timely resolution of customer service issues.
4. Assist in swim meets and company events when required.
5. Any other ad hoc duties, as advised/ required by the Customer Service manager.

Requirements

• Strong communication skills in English, both written and verbal.
• Expertise in CRM platforms and related tools; experience with HubSpot, Intercom, Zapier, or Airtable is a bonus.
• Shows empathy and active listening skills and has a passion for understanding and addressing customer concerns.
• Able to adapt and able to thrive in a fast-paced, startup environment.
• Shows high level of professionalism and composure in stressful situations.

Working Hours & Location
Tue - Fri: 9:00 AM - 6:00pm
Sun: 9:00 AM - 6:00pm

Sat & Mon: Day off.
This is a 100% onsite position.

Introduction

The Singapore-ETH Centre (SEC) is home to a community of doctoral, postdoctoral and professorial researchers working in three main programmes: Future Cities Laboratory, Future Resilient Systems, and Future Health Technologies. The centre provides a multicultural and interdisciplinary environment to researchers working on diverse themes, with the shared vision of translating research to practical solutions for more sustainable and liveable cities, resilient physical and social urban systems, and patient-centric healthcare systems.

Project background

In collaboration with the Nanyang Technological University (NTU), the National University of Singapore (NUS), Duke - NUS, the National Health Group (NHG), National University Health System (NUHS), and SingHealth, SEC runs a research program on "Future Health Technologies (FHT)". In this programme, multidisciplinary teams develop a future-oriented mobile digital health concept which combines scientific and technological innovations with clinical, industry and other stakeholder needs. It tackles care for the increasing number of patients suffering from chronic diseases, particularly diabetes, obesity and stroke. Leveraging on scalable digital technologies, the team aims to transform the healthcare system towards a community-based and patient-centric model along the continuum of care. Within this framework we are announcing the following job opening. The workplace is Singapore.This role is Singapore-based and positioned within the leadership team of FHT. The position is highly related to collaborating with entire FHT and SEC team. Collaboration and cooperation are key skills.

Job description

The scope of work shall comprise of but shall not be limited to:

Personnel Management (in collaboration with SEC's HR team and FHT management team)

• Prepare, check, coordinate and take responsibility of the hiring processes for FHT with SEC HR
• Manage personnel database and report generation
• Support FHT PIs and researchers on various administrative tasks (eg: contract extensions/changes, new hiring etc).
• Prepare documentation related to hiring, visits and contract extension of relevant stakeholders.

Infrastructure Management (in collaboration with relevant FHT and SEC teams)

• Manage the infrastructure and resource requirements in the FHT work spaces
• Manage FHT software and hardware requirements with SEC IT
• Organise and manage Assets
• Manage purchase of assets for FHT

Other tasks

• Manage day to day operations to run the programme smoothly with FHT team
• Strategizes process improvements along with the FHT team
• Communicate with CREATE building management teams to coordinate room bookings and IT arrangements for meetings
• Assist in meeting logistics (ex: coordinating guests, arranging food/IT etc logistics) as needed during meetings and events
• Assist FHT in simple Finance tasks where needed

Requirements

• Minimum a diploma with a year of experience in management and operations.
• Strong communication skills (good command of English, both written and spoken)
• Proactive team player and a self-initiator
• Strong interpersonal and organisational skills
• Independent and takes responsibility for tasks assigned

We look forward to receiving your online application with the following documents:

• A cover letter with a specific statement of your motivation for applying to the position.
• Your CV including the name and contact information of 2 references.
• A copy of your university transcripts as PDFs.

Applications via email or postal services will not be considered.

Further information about FHT can be found on our website: https://fht.ethz.ch

The Singapore-ETH Centre is an equal opportunity and family-friendly employer. All candidates will be evaluated on their merits and qualifications, without regards to gender, race, age or religion.

Job Description

As an English congregation youth ministry worker, you will work closely with the pastor in charge of the youth ministry (13-18 years old) to grow and develop the youth ministry, playing a crucial role in raising the generations of disciples and disciplers for Christ. Aside from ministry work, you will also help support the planning and coordination for youth services and events.

Responsibilities

• Assist the youth pastor in pastoral care, preaching and teaching.
• Support the youth pastor in leading small groups and mentoring youths
• Be involved in the ministry’s strategic planning and development.
• Plan, coordinate and lead youth ministry events.
• Provide administrative support for the ministry, including Saturday’s youth service
• Any other duties assigned by the youth pastor.

Requirement

• Diploma or bachelor’s degree holder; theological training preferred.
• Prior experience in serving and ministering in a youth ministry
• Good organizational, administrative, communication and interpersonal skills.
• Passionate for young people.
• Dedicated team player.
• Required to work on Saturdays and Sundays (Mondays off).

POSITION SUMMARY

• Plan and manage all marketing, advertising, publicity, and promotional events for the assigned brand(s) according to set guidelines

• Manage Public Relations, event, creative and production agencies

• Support the store Business Goals

• Support the CRM and increase existing base of VIP customers

KEY AREAS OF RESPONSIBILITIES

• Organize and oversee advertising / communication campaigns and promotional events

• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures

• Translate copy for marketing distributions (social media posts, EDMs, press releases etc)

• Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities

• Monitor progress of campaigns using various metrics and submit reports of performance

• Collaborate with managers in preparing budgets and monitoring expenses

• Make periodical store visits to better understand the business marketing needs

• Build effective working relations with Brand Manager and store teams

• Monthly engagement with Store Manager at store level

REQUIREMENTS

• Minimum a Diploma / Degree in Marketing

• Minimum 5 years & above of solid working experience in marketing planning, promotional programs development and execution, with excellent commercial insight and good analytical skill

• Good working knowledge of Ecommerce, digital media, media strategy, marketing, or retail marketing

• Agency experience preferred

· Incident Servicing/Customer Support

· Respond to customer queries or issues in a timely and accurate way via phone or email.

· Ensure smooth closure of the incident within the stipulated timeframe according to the incident severity assigned.

· Analyse the available data and find the root cause of the problem or understand the query.

· Able to handle multiple incidents, ranging from simple to complex in terms of difficulty, from different customers simultaneously.

· Assist Team Lead in managing and updating customers for higher priority or critical incidents.

· Prepare Documentation

· Assist Team Lead to create reported issues or queries as incidents in the Product Support Portal.

· Assist Team Lead to review incident updates and documentations

· Contribute to Product Support/Product Development

· Consolidate customer complaints or product improvement requests from Product Support Engineers.

· Feedback to Team Lead on customer complaint(s) or product improvement(s).

· Suggest to Team Lead on process improvement(s).

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Join our company as an organized Associate Affairs Executive to support Revenue Assurance, Performance Management, and Welfare & Incentives functions.

Responsibilities

1. Revenue Assurance

• Review outstanding reports, liaise with relevant department to co-ordinate for debt recovery.
• Assist as the primary back up for the debt recovery team, daily follow-ups on outstanding transactions and ensure accurate record documentation in the Company in-house system.
• Liaise with relevant departments like legal, accounts to coordinate for debt recovery actions.

2. Awards & Events

• Prepare awards review materials for the Management’s use in monthly review meeting.
• Check the awards-related materials to ensure accuracy and currency, including eligibility, ranking, upload history, slides, and name artwork.
• Co-ordinate the monthly and annual company events, providing logistical support (setup, registration, packing, sorting, etc).
• Monitor participation in the company award events, providing updates on participation status and feedback to the Head of Department.
• Review salesperson transactions and commission inquiries, investigate flagged errors, and escalate to the IT Department for resolution.

3. Welfare & Incentive

• Respond to welfare and incentive-related inquiries.
• Resolves the issues in performance and welfare system.
• Oversee monthly adjustments for overriding, performance reconciliations, ensure proper tax declaration through the internal tax-income uploader system.
• Check the performance-related data to ensure such information is updated correctly.

Requirements

1. Degree in Business Management or its other equivalent.
2. Minimum five (5) years of working experience preferably in Business IT, Data Management & Analytics, Account management.
3. Strong in Communication skills and Problem-Solving Skills.
4. One must be flexible, adaptable, be prepared to work in a fast paced environment.
5. Proficient in using Microsoft Office application (especially Excel).
6. Preferably someone who is available immediately or at short notice.

Other Information

• Working Location : Toa Payoh
• 5-day work week, Mondays to Fridays : 9.00am to 6.00pm

Benefits

• Conducive Work Environment
• On-The-Job Training provided
• Opportunities For Growth and Progression
• Dress Code : Smart Casual
• Annual Leave up to 21 days.
• Festive Leave up to 3 days
• Work From Home Leave
• Birthday Leave and Voucher
• Volunteer Leave
• Medical and Insurance Benefit

Interested applicants are encouraged to submit a detailed resume, including expected salary and availability date, to [email protected]

We regret to inform you that only candidates selected for an interview will be contacted.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore
• 5 days’ work week and overtime
• Duty Meal allowance and uniform allowance
• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Job Responsibilities:

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay.
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs.
• Accounting and maintaining an accurate cash float.
• Any other ad-hoc duties assigned.

Job Requirements:

• Passionate individuals who love customer service
• Communicate fluently in English
• Independent and work well in a team
• Work on weekends and public holidays
• Work day shifts and night shifts

Job Description: Business Development Executive

Job Summary:

We are looking for a driven and results-oriented Business Development Executive to support our business development efforts in China and Singapore. The ideal candidate will focus on identifying growth opportunities, building relationships, and driving business expansion in these regions. The role requires a deep understanding of the Chinese and Singaporean markets, along with strong communication and negotiation skills and a strong understanding of the biotech R&D landscape to foster long-term client relationships and ensure business success.

Key Responsibilities:

1. Market Research & Opportunity Identification:Conduct market research to understand business trends, industry developments, and competitive landscapes in China and Singapore.
   Identify new business opportunities in these regions by assessing potential clients, markets, and business sectors.
   Monitor local regulations, economic conditions to ensure alignment with business goals.
   
2. Client Relationship Development:Build, maintain, and nurture strong relationships with key clients, partners, and stakeholders in both China and Singapore.
   Serve as the primary point of contact for clients, ensuring timely responses to inquiries, concerns, and business needs.
   Understand local business culture and adapt communication and negotiation strategies accordingly.
   
3. Sales Strategy & Proposal Management:Work closely with the Sales and Marketing teams to develop region-specific sales strategies and value propositions.
   Prepare and deliver customized sales presentations, proposals, and contracts to potential clients in China and Singapore.
   Negotiate terms and pricing with clients, ensuring favorable outcomes for both parties.
   
4. Collaboration with Cross-Functional Teams:Coordinate with the product, marketing, and customer service teams to deliver tailored solutions and support to clients in China and Singapore.
   Participate in joint projects and initiatives to support company objectives in both regions.
   
5. Market Expansion & Partnerships:Identify and pursue new business partnerships and collaborations that align with company goals and regional market opportunities.
   Support strategic initiatives aimed at expanding the company’s footprint and presence in China and Singapore.
   
6. Reporting & Market Intelligence:Provide regular updates and reports on business development activities, sales pipelines, and market trends in China and Singapore.
   Monitor competitors and emerging industry trends to ensure the company remains competitive in both markets.
   

Required Skills & Qualifications:

• Bachelor's degree in Business, Marketing, or related field (preferred).
• Experience in business development or partnership management within the biotechnology sector, specifically in R&D.
• Proven experience in business development or sales, with a focus on China and Singapore markets.
• Strong understanding of business cultures, regulations, and industry trends in both China and Singapore.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and manage time effectively across different time zones.

We are looking for an Events Operations Executive to join our team and play a pivotal role in delivering seamless, high-quality B2B events. This position involves managing our events' logistical and operational aspects, ensuring every detail is executed perfectly.

Key Responsibilities:

• Plan and manage the end-to-end logistics for events, including venue sourcing, supplier management, and on-site coordination.
• Collaborate with internal teams to ensure alignment on event deliverables.
• Oversee budgets, timelines, and event schedules, ensuring projects are delivered on time and within budget.
• Liaise with vendors, suppliers, and stakeholders to secure contracts and ensure high-quality service.
• Develop and manage comprehensive event documentation, including run sheets, attendee lists, and operational plans.
• Manage on-site execution, including set-up, registration, troubleshooting, and wrap-up.
• Continuously evaluate event processes to identify opportunities for improvement.

Required Skills:

• Min 2 years in events operations, preferably in a B2B environment.
• Strong project management, organizational, and multitasking skills.
• Familiarity with event management and design tools.
• A meticulous approach to planning and execution.
• Excellent interpersonal and negotiation skills.
• The ability to think quickly and resolve issues under pressure.
• Willingness to travel and work flexible hours during event periods.
• Ability to work under pressure in a fast-paced environment.

About the team

Our Medical Services team is critical to the success of Doctor Anywhere. We are a team of healthcare and administrative professionals who oversee Doctor Anywhere’s medical operations, including clinics, telemedicine, mobile services, and executive health screening and imaging center. With our patients as our top priority, our team works closely together to deliver the highest possible standards of medical care. The Virtual Care team manages various operational elements of DA’s online services as well as telemedicine.

About the role

We are seeking a Principal Executive, Virtual Care to join our team. In this role, you will primarily be responsible for assisting the manager with the complete upkeep and management of the above associated services and operations. The ideal candidate should be meticulous and detail-oriented, have a mindset of continuous improvement and proactive collaboration, a strong sense of responsibility and the ability to deal with ambiguity or change. This candidate should also possess a strong operational acumen, good clinical sense, be able to manage complex operational decisions and have a good command of the English language. This role is based in Tai Seng, Singapore and reports directly to the Manager, Virtual Care.

A summary of the key responsibilities are as follows:

● Ensure smooth operations across DA’s virtual care-related services

● Maintain and manage the online platform for DA goods and services, and improve user experience

● Update and optimize listings on the platform in a timely manner

● Perform in-depth inventory management and optimization

● Work with the customer service team to front enquiries and ensure service standards

● Assist the manager in operationally actualising revenue and optimising costs

● Assist the manager in operationalizing new online services, and streamline the transition of online to offline care

● Maintain comprehensive reports for tracking and optimization

● Analyze customer reviews and business data to identify areas for improvement and implement changes to optimize performance

● Work closely with internal stakeholders to foster collaboration and alignment across the company

● Collaborate with the internal marketing team for campaigns and programs

● Participate in process improvement initiatives and transformation projects to improve workflows and ensure efficient processes

● Where possible, provide clinical support and advice to relevant teams ● Any other duties as assigned by the reporting manager

About you

● Bachelor’s degree in Pharmacy, Healthcare Operations, Business Administration, or any other relevant field

● Minimum 3-4 years of experience working in the digital healthcare space or any other relevant types of environment

● Clear understanding of local regulatory requirements

● Fluent in data management, data analysis, and basic market research ● Able to effectively engage with various types of internal and external stakeholders (including healthcare providers and technical experts) in a corporate environment

● Has an eye for detail and a strong sense of duty and responsibility

● Able to work independently as well as collaborate with others, with an entrepreneurial, roll-up-your-sleeves attitude

● Great communication and language skills

● Comfortable with on-site work

● Genuine curiosity and strong desire to continuously learn and grow

● Has unquestioned integrity and high standards in the work you do

● Adept in using general IT programs: MS Office, Google Suite, various types of ERP/CMS

Job Responsibilities:

• Assist in the day-to-day administrative work of the Facilities Management Department.
• Receive all incoming calls/ enquiries related to recruitment.
• Perform daily check on the technicians/cleaners’ attendance and overtime, and ensure that the attendance and overtime is captured and approved correctly and promptly.
• Update new employee’s data via IdeaPro
• Apply leave on behalf of employees via IdeaPro
• Submission of completed invoicing with delivery order and service report to Finance department.
• Generate recurring and ad-hoc invoices to external customers.
• Email invoices to external customers and handle any billing issues.
• Assist site Admin staff in vetting data records.
• Any ad-hoc duties assigned.

Requirements:

• Minimum Diploma in Accounting, Business Administration or equivalent.
• Minimum 2 years of relevant experience.
• Experience in billings will be a distinct advantage.
• Team player with positive work attitude.
• Excellent communication, writing and interpersonal skills.
• Pro-active and meticulous.
• Able to multitask in a fast paced environment.
• Effectively bilingual in English and Mandarin.

We offer attractive remuneration packages and good career advancement prospects to the right candidate.

The Information Technology Executive is responsible for supporting the day-to-day IT operations which includes the office and stores in Singapore. This entails being the first point of contact for all IT infrastructure-related escalations and also providing technical support to end users.

Key areas:

• Create and follow up tickets related to IT matters.
• Provide L1/L2 support for office & stores infrastructure and retail application and resolution of hardware and software issues related to end-user desktops/laptops, network connectivity and network resource access
• Vendor escalation for desktops/laptop hardware repairs or software troubleshooting
• Install, configure, maintain and troubleshoot desktop systems and associated peripherals
• ·Install applications/software and apply updates/patches to desktops, laptops and other end-user computing devices
• Involve in D365 upgrade and deployment
• Preparation of desktop/laptop system images
• Administration for email, D365 users covering user account management (account creation, deletion, modification and password reset)
• Basic administration of Microsoft Active Directory
• Onboarding & offboarding new/ resigned staffs
• Setup AV/ Videoconferencing prior to townhall/ High Key meetings (Teams / Zoom)
• Perform file backup, migration and restoration for end-users’ desktops/laptops
• Perform inventory management / health check of software licenses, hardware, and other IT peripherals
• Monitor daily operational IT problems and report to relevant party when necessary
• Document IT support processes and procedures
• Provide support to end user on reporting platform
• To undertake any other related task/duty/assignment that may be given by the supervisors

EDUCATION

• Diploma or Degree in Computer Science, Information Systems or IT-related field

SKILLS, KNOWLEDGE AND RELEVANT EXPERIENCE

• Possess 2 - 3 years of experience in the D365, POS applications and deskside support experience
• Proficiency in MS Office Suite & SQL, Powershell, batch scripting
• Knowledge of LAN/WAN technologies such as TCP/IP networking
• Experience and knowledge in Microsoft Office 365 and Windows Operating System (Win 10/ Mac OS), basic AV/ Video-conferencing
• Good communication and interpersonal skills
• Customer-oriented individual

OTHER REQUIREMENTS

• Willing to learn/ explore new technology
• Motivated, resourceful and able to perform under tight schedule
• Positive work attitude and strong team player – focus on making things happen instead of why they cannot be done.
• Strong customer and service focus.
• Inquisitive and not susceptible to ‘group think’.
• Familiar with service desk system
• Experience in setting up new retail store is an advantage
• Experience in the retail industry is an advantage
• Willing to travel to stores when needed.
• Willing to work beyond office hour depends on urgency

Job Description

• Effective administration, design, planning, implementation, and review of all the Pastoral and Formation (P&F) programmes of ACMI.
• Ensure the quality performance and delivery of all P&F programmes by instituting a rigorous and timely feedback /review process of all offerings, that will inform the necessary improvement and intervention needs.
• Support the Executive Director and work with the Formation Coordinator in developing and driving the formation vision, strategy and workplan of the pastoral outreach to all migrants in Singapore.

KEY RESPONSIBILITIES:

Core Tasks:

• Undertake administrative activities (administration, design, planning, implementation, and review) relating to the successful delivery and quality execution of all P&F programmes.
• Actively seek out and develop strategic partnerships with like-minded collaborators and service providers for ACMI’s programming needs.
• Liaise with parishes (priests, parish councils, ministry leaders) and migrant communities (chaplains, community, and religious leaders) on the development and growth of their migrant related ministries.
• Coordinate and work in a timely manner with all relevant ministries/departments/stakeholders as necessary for all P&F programmes.
• Design and implement a rigorous and reliable post-event feedback and quality review of all P&F programmes conducted.
• Keep and maintain proper, accurate and reliable records for all P&F related matters including but not limited to meetings, third party partnerships & collaborations, Service Agreements, programmes/offerings/events and all relevant feedback/quality reviews.
• Assist the Executive Director and work with the Formation Coordinator in any other strategic or operational work related to P&F.

Must be able to work on Sundays and odd/after hours.

Undertake any other projects or roles as assigned.

Qualifications and Education Requirements

• Minimum post-secondary qualification
• Sound foundation and knowledge on the theology of the Catholic Church
• Familiarity with migrant issues and other social issues
• Good inter-personal and networking skills; ability to communicate and interact with people at all levels

Experience

• At least 5 years of relevant experience in pastoral and formation within the Catholic Church.
• Familiar and comfortable working in settings such as communities, religious voluntary welfare organisations, partners frequently with other agencies and ministries.
• Work with people of different nationalities and cultures is helpful
• Able to be adaptable and flexible in juggling multiple projects and work under pressure.
• Outstanding organizational ability.
• Good planning skills with attention to detail.
• Problem-solving and conflict resolution skills.
• Good judgment and decision-making aptitude.

Preferred Skills

• Responsible team player.
• Communications: Good oral, written, vetting, presentation, interpersonal communication, and social skills in dealing with individuals and groups at all levels.
• Good time management.
• Independent, proactive, possess a high level of integrity and ethics.
• Highly organized, resourceful, and able to juggle several tasks simultaneously
• Good MS Office skills and technologically savvy.

We regret that only shortlisted candidates will be notified.