Job Info:

• Salary: Basic up to $3500 + Transport Allowance $100 + Shift Allowance $100 + AWS + VB
• Working Hour: 5.5 Days (Alt Sat);

1st shift: Monday to Friday (9am to 6pm; Saturday: 9am to 1pm)
2nd shift: Mon to Fri (1pm to 10pm; Sat: 1pm to 5pm)
3rd shift: Monday to Friday (3pm to 12am; Sat: 3pm to 7pm)

• Location: Changi Cargo Megaplex

Job Scope:

• Prepare essential documentation including Mawb, Hawb, Manifest, and COO
• Perform cargo labeling tasks
• Record cost and revenue data within the Kewill system
• Establish connections for customer EDI integration, if needed, in the Kewill system
• Provide customers with flight information and Proof of Delivery (POD) for Door-to-Door shipments
• Send pre-alert emails to destination stations as necessary
• Post pre-alerts from the Kewill system to respective destination stations
• Coordinate with destination stations to secure POD for Door-to-Door shipments
• Update mandatory milestones within the Kewill track and trace system
• Occasionally, assist with the lifting and shifting of cartons for cargo labeling
• Inspect physical cargo to determine if any repacking is necessary
• Occasionally, travel to customer locations or alternate work sites
• Follow up with carriers and co-loaders for potential off-loading situations

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

- Responsible in operating/managing/planning of insurance claim
- Liaise with Workshop Manager on insurance claim repairs
- Handle customer's entire claim process of claim/accident reports
- Drafting of letters and registration of new claims
- Liaise with insurance companies on claims

Requirement:

- Singapore citizen of PR only
- At least 3 years claims handling experience in motor vehicle insurance claims
- Diploma or certificate in general insurance will be a plus

Job Description

Sales and Business Development:

• Identify, target, and engage potential clients and customers.
• Develop and maintain a robust sales pipeline.
• Meet and exceed sales targets and revenue goals.
• Negotiate and close sales deals.
• Provide product knowledge and information to customers.
• Collaborate with the sales team to achieve overall sales objectives.
• Marketing and Promotion:
• Build and maintain strong relationships with existing clients.
• Provide excellent customer service, addressing inquiries and concerns promptly.
• Follow up with clients to ensure satisfaction and gather feedback.
• Anticipate and meet customer needs, providing tailored solutions.
• Sales Reporting and Analysis:
• Maintain accurate and up-to-date sales record.
• Prepare regular sales reports and forecasts.
• Analyze sales data to identify trends and areas for improvement.
• Use data-driven insights to refine marketing and sales strategies.

Qualifications:

• Proven experience in sales and marketing, with a successful track record.
• Strong communication and interpersonal skills.
• Excellent negotiation and presentation skills.
• Familiarity with marketing tools and software.
• Results-oriented and self-motivated.
• Knowledge of the Singaporean market and business environment is a plus.

Benefits:

• Competitive salary and commission structure.
• Opportunities for career growth and development.
• Team-oriented and collaborative work environment

For consideration, kindly submit your CV by clicking “APPLY NOW”

Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R23118077 | Spencer Lee

Key Responsibilities:

• Assist to manage / supervise the work of subordinate staff to provide microbiological and biological testing services to ensure successful performance and timely delivery of the study results
• Develop and validate new test methodologies
• Review test data and prepare test reports
• Handle enquiries and quotation as well as interface with customers on sample submissions, job status, technical matters
• Ensure compliance with laboratory quality management (ISO 17025, OECD GLP and GMP) and safety guidelines
• Ensure staff competency for the testing services
• Review and develop SOP
• Perform CAPA for non-conformance in laboratory
• Oversee the proper upkeep and maintenance of test equipment and instruments

Key Requirements:

• Minimum a Degree in Microbiology, Biological Sciences or related disciplines
• Preferably 3-5 years of work experience in Microbiological Testing laboratories
• Familiarity with ISO 17025 quality management system and OECD GLP & GMP quality system would be advantageous
• Results and service-oriented individual who possesses initiative and good communication skills
• A proactive team player but with the ability to work independently in challenging projects and timelines
• Enthusiastic and resourceful with a "can-do" attitude

Job Summary:

· Salary details: Up to 3.5k

Working time: 7.45am to 5.18pm (normal day Mon – Fri)

· Location of work: Tuas Crescent

· Key Company Benefits: AWS, VB, Flexi Leave

Job Responsibilities:

1. Create and Maintain Production schedules to ensure company goals are achieved and that deadlines are met.

2. Managing multiple simultaneous production schedules.

3. Collaborate with other departments, include purchasing, engineering and logistics, to work on outsourcing cost, equipment maintenance schedule and delivery arrangement.

4. Optimizing production workflow and performance.

5. Liaise with External vendor on any outsource jobs, monitor jobs ensure it met the required

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Eugene Eiap Yeow Hong

Registration Number: R23112438

EA License No: 06C2859 (MCI Career Services Pte Ltd)

To be able to work in an engineering and construction team carrying out construction of MEP (Mechanical, Electrical and Process) projects, lead by a senior project engineer or manager. • Minimum 3 year experience in the construction industry, preferably with working experience working in cleanrooms and other electronics and semiconductor plants. • Works are mostly in 'live' production plants in the semiconductor, technology, and manufacturing industries in the field of Mechanical, Electrical and Process engineering. • Drafting skills in AutoCAD for Mechanical, Electrical and Process drawings are required. • To lead a team of sub-contractors to the execute construction works. • Supervision on site and coordination with sub-contractors and their workers. • Ensure all works are carried out safely as per requirements of the Workplace Safety and Health Council. • Ensure that all construction work comply with project specifications, procedures, and requirements. • Coordinate and monitor site progress in accordance to schedule, and report back accordingly to your project lead. • Participate in Testing and Commissioning of the completed installations with customers, sub-contractors, and/or consultants. • Able to work with fellow engineers and other project team members • Able to communicate effectively with client, consultants, and sub-contractors • Able to work in a construction environment • Able to work independently at sites. • Able to use basic MS Office and email • Able to read construction drawings especially for Mechanical, Electrical, and Process drawings •need to work at site, Some form experience in risk management, and other EHS requirements as per Workplace Safety and Health Council is preferable. • Committed, Reliable and Trustworthy Responsible for planning of construction project, liaising with clients/consultants on preparing construction program for site progress. Monitoring construction & electrical program and preparing submission schedule. Monitor work progress at site, plan sub tasks in details, understand and coordinate M&E works. Responsible for site works arrangements, sequences and requirements, design temporary works requirements, resolve drawings discrepancies. Responsible for construction planning, scheduling and tracking of projects. Provide technical support and solutions to facilitate site condition and situation. Resolve technical problems encountered during execution of projects. Assist in preparing Construction Method Statements and other technical proposal. Work under the advice of the Safety Officer to adhere to compliance & safety requirements with regulatory and industry standards during the construction phase. To ensure works are in compliance to quality procedures and within standard workmanship requirement salary $2500-$5000.holding driving licence is an advantage, need to work in different location.

Job Scope:

Prepare memo for admin related matters.

Arrange and coordinate company’s driver schedule

Make travel arrangements for company approved business travel

Handling of company official document for postage or courier

Source for suppliers and purchase stationeries

Assist in the organizing of Company events

Meet targets and those of the team as a whole smooth running of the of administrative function and of the team

Office Administration:

• Manage leave record for overseas staff
• Handle all office matters relating to telephone, faxes, mails
• Review the office equipment contract such as photocopier, franking machine and courier services
• Order of pantry and stationery items as well as to maintain the stock
• Handle the company’s corporate, staff gift and hampers
• Undertake any ad-hoc projects related to the office admin

- Handle export sales and cold calling

- Handle all import and export requirement

- Arranging for shipment, documents related to export

- Assist in processing and follow-up on export shipment

- have experience in export field and documents including shipping documents, regulations,etc

5.5 days work week

alt sat

Tuas- company transport in West.

Highlights

• Immediate Hiring
• Free staff meals
• In-house gym facility
• Short walking distance from Tuas Link MRT

Job Requirements:

• Minimum Diploma in relevant fields or working experience in similar role OR capacity.
• Have at least 2 years of leadership experiences with a solid background as senior barista or coffee trainer, deep passion and with strong knowledge coffee in food & beverage industry.
• Good knowledge in coffee beans, coffee making and operation of different types of coffee machine, fine tuning of coffee machines.
• Good showmanship, ability to do demos and training for coffee bean knowledge, coffee making, coffee art, and operation of coffee machines. Friendly and approachable, being customer focused, analytical, good in communication and enjoying work in a fast-paced environment.Demonstrate professionalism in all aspects of product knowledge & F&B Operations
• Enjoys delivering a great experience to customers.Leading by example and enjoy sharing your coffee knowledge & experiences in developing and coaching the clients.Ability to support ad hoc work schedule during retail peaks, events etc including weekends and Public Holidays are required.
• Follows operational policies and procedures.
• Excellent communication skills and speaks confidently.
• Excellent computer skills, well verse in Microsoft Office.

Job duties and responsibilities:

• Resolving client’s queries regarding se of our coffee machines, recommending and demonstrating use of the right coffee beans for each client’s need.
• Travelling to provide don-site training for luxury hotels and restaurants and ensure the client can make best use of the coffee equipment and products.
• Excellent presentation and communication skills and able to impart knowledge to mixed users of the coffee machines and products. Be able to prepare, plan and conduct training on-site or in our dedicated training site.
• Interact with trainees and create a good training experience and feedback.
• Have of able to learn detailed equipment knowledge to enable machine set up and troubleshooting including temperature setting, water pressure, grind size. Must have good understanding ot coffee beans, roast type, flavour profile, and able to understand how our product range meets the client’s needs.
• Providing follow-up customer care and ensure customer satisfaction. Liaising with our technicians if technical support is required to meet client’s expectation.
• Accompanying the sales team if necessary and be a coffee evangelist and technical presales for prospective clients. Assisting in marketing events, promotions and other events requiring coffee expertise.
• Setting up coffee machine at client’s premises and fine tuning the coffee machine and grinder to operate efficiently and dispense the best coffee.
• Other duties that may be delegated from time to time.

- Handling Shipping documents (Import & Export)

- Handling of paper work submission to customers,etc

- Follow up with enquiry and shipment booking

- Familiar with export & shipping documents

- Good with computer

- Experience with shipping documents

5.5 days alt sat work week

Company transport : lakeside mrt

Responsibilities:

• Create multimedia (audio/video/photo) content for internal and external use on all our marketing platforms.

Pre-production

• Conceptualize and propose fresh and creative video ideas for improved engagement alongside the social media team
• Script, and storyboard to form a clear narrative for content ideas
• Manage production schedule, timelines, arrange props, logistics, and coordinate with internal stakeholders to ensure smooth execution

Production

• Art-direct and execute videography/photography shoot.

Post-production

• Edit projects using available footages, stock visuals, audio, and effects
• Organise systematic archives and backups
• Perform other production-related duties not limited to organisational projects and initiatives as assigned and when required.
• Work independently or collaboratively with other content producers and creative team members, as well as part of the social media team to establish project deliverables.

Requirements:

• Diploma/Degree in Media/Communications, or equivalent work experience in video or film production.
• Familiarity with operating professional cameras, lighting & audio gear, and support equipment.
• Creative, good eye for aesthetic standards and meticulous.
• Post-production includes digital video editing, still and motion graphics design, and video compression for multiple delivery platforms.
• Proficient in Adobe Creative applications (Premiere Pro, Photoshop, After Effects, Lightroom).
• Able to prioritise, multi-task and work under tight deadlines in a fast-paced environment.
• Meticulous about the details, ensuring the quality and accuracy of deliverables prior to submission.
• Always looking at the latest social media trends.
• Strong communication skills and a passion for storytelling.
• Knowledge and experience in motion graphics is a plus.
• Experience working in a corporate environment and/or hospitality or tourism industry will be a plus.
• Must be willing to work irregular hours, weekends and public holidays adhering to content production schedule

Job Description

• Prepare delivery orders, packing list and invoices to ensure a smooth delivery.
• Maintain contact with delivery drivers and to report any breakdown to supervisor for contingency plan.
• Assist to plan and coordinate delivery schedules of drivers.
• Perform data entry and maintain department records.
• Establish and maintain a good filing system of documents.
• Assist in the warehousing functions.
• Housekeep and ensure returned inventory are in clean and mint condition.

Requirements

• ‘O’ Levels.
• Prior working experience in a catering company.
• Proficient in Microsoft Office.
• Independent and self-motivated individual with positive attitude.
• Able to work under pressure and a good team player.
• Able to work in a fast-paced environment.
• Able to work on weekends & public holidays.
• Willing to work long hours especially during festive seasons.
• Willing to work in a warehouse environment.

Responsibilities

· Be current and knowledgeable in HR legislations, Employment Act and Employment of Foreign Manpower Act.

· To administer compliance, control and educate stakeholders on HR policies and legislations.

· Support in manpower planning.

· Administer, collate, tabulate data and manage target setting and performance appraisal alongside with functional heads.

· Support Employee Relations initiative to foster team cohesion, teamwork and productivity.

· Manage on-boarding program and off-boarding program.

· Demonstrated experience in Payroll.

· Engage in dormitory Planning to optimize dormitory occupancy for operational efficiency and cost effectiveness.

· Investigate and resolve disciplinary issues and grievances.

· Define and maintain current and accurate data for compliance and operation efficiency.

· Prepare essential documents and letters.

· Tabulate and generate relevant reports for management and relevant authorities for decision making.

· Process Annual Leave, Home Leave and etc.

· Support the implementation of change initiatives and projects to advance HR best practices from time to time.

Knowledge, Skills and Abilities Required

· Diploma/Degree

· Minimum of 3 years of relevant experience in human resource management

· Excellent interpersonal and people management skills

· Effective in both verbal and written communication

*Salary range will be shared if candidates are shortlisted

We pride ourselves as an equal opportunity employer and adopt fair employment practices wherever we operate. All information received will be kept strictly confidential and used only for employment-related purpose. We regret that only shortlisted candidates will be notified.

Job Description:

The duties of the Property Executive shall include but not limited to the following:

a) Supervise workers on maintenance matters, service facilities, conservancy work and others.

b) Manage the day-to-day permit to work system;

c) manage emergency and ad-hoc repairs, breakdowns, and troubleshooting. Provide technical support and attendance where necessary and act as an authorised person. Manage and act as the co-ordination point between the Main Contractor and the client;

d) manage customer service-related issues, ensure proper response and action items with customers (any tenants or members of public) are closed in a timely and professional manner;

e) Co-ordinate, manage and monitor all corrective and preventive maintenance programmes.

f) Attend to complaints and feedback from tenants.

g) Investigate and report tenancy infringements by tenants.

h) Assist in all surveys required by the client.

i) Attend to any other matter as assigned from time to time.

Job Requirements

· Minimum Diploma in Building or Facilities disciplines from a recognised tertiary establishment (with M&E background is preferred)

· At least three (3) years of relevant working experience.

· Able to commit to staggering shift work (44 hours per week).

To support in claims department

*Reporting of accidents and filing of accident reports

*Communicate and update customers on the claim process

*Assist in the claims department with paperwork

*General administrative work

*Proficient with Microsoft Excel and Word

Requirements:

• Good spoken and written English required
• Good computer skills required - knowledge of Microsoft Excel
• N/O level graduates - min 2 years full-time working experience required
• NITEC and certificate holders - min 2 years full-time working experience required

Job Responsibilities

3.1 Daily visits to assigned retail outlets and various locations as necessary.

3.2 Work closely with retailer/store personnel to ensure on-shelf stock replenishment.

3.3 Collaborate with marketing team to set up promotional displays.

3.4 Provide regular reports on sales performance, stock level and any issues or opportunities identified.

3.5 Monitor and report on the competitive environment of our products.

3.6 Assist in food sampling and in-store activations where needed.

3.7 Any other ad-hoc duties as required.

3.8 Experience in Supermarket Retail

Roles & Responsibilities

Job Description:

-To proactively research on the internet, industry directories, newspaper, personal contacts to obtain potential client leads to follow up with cold calling, electronic emails, and appointment setting, attending major targeted events where potential clients are attending/exhibiting.

-To ensure new client revenue growth, growing revenue with current client, upsell additional business products/services.

- To drive profit by selling products/service types with the agreed minimum targeted gross profit margins.

- To sell new products/services in accordance with the Company strategy and direction.

- To act with integrity to help create a delighted customer experience and develop the Company’s recognition.

- To manage and update the inventory system and perform regular inventory checks.

- To work with operations team to manage the flow of goods or services to clients.

- To prepare and deliver appropriate presentations on products/services and coordinate with the Service Team to ensure the availability of stock for sales and demonstrations.

- To issue quotations, purchase orders and invoices to clients and prepare meeting minutes. To organize documents and paperwork and maintain a proper filing system.

- Five-day work week, Medical & Dental insurance.

- A fast-growing company

-Any other duties as assigned by the management.

Primary Objectives of Position:

Ensure products are in compliance with regulatory requirements and provide technical support to stakeholders pertaining to regulatory affairs.

Major Responsibilities:

1. Monitor, update and maintain global food additives / flavouring related legislatons and regulatory requirements.
2. Maintain & support and liaise with certification bodies in the renewal and new applications of products or raw materials religious certifications such as Halal & Kosher Certificates.
3. Provide assistance regulatory compliance audit actitivites.
4. Provide technical support pertaining to regulatory affairs:

• Advise internal stakeholders on the compliance and suitability in accordance with food / additive/ flavouring legislations on day-to-day enquiries/ new projects
• Analyse and update the suitability of new ingredients introduced for projects.
• Manage and provide support to internal/ external stakeholders on products’ technical enquiries/questionnaires/ forms through online portal or emails.
• Administer the provision of products’ declarations and questionnaires in accordance with company policies and best practices.

Required Skills:

• Degree/Diploma in Food Science / Food Technology, Chemistry or equivalent
• Meticulous, detailed and organized
• Well verse in Microsoft environment (MS Office – Word, Excel, PowerPoint, 365 etc.)
• Good understanding of the global framework of Food Laws & Regulations
• Good communication and coordination skills with high attention to details
• Analytical and abreast of new policy changes pertaining to regulatory affairs
• Basic understanding of halal / kosher requirements
• Demonstrated commitment and understanding of food safety and quality principles

Other information:

- Working days is from Monday to Friday, 8:30am - 5:30pm

- Frequent transport services from/to Lakeside MRT and Office

• To have and maintain good daily attendance and punctuality.
• To update team member at least 2 working days in advance before going for leave, in order to minimize downtime.
• Ensure office cleaniness and file labels
• Coordinate between site admin and corporate HRD for direct workers' home leave matters.
• Coordinate between site admin and corporate HRD for employees' training matters.
• Coordinate between site admin and corporate HRD for employees' resignation.
• Assist to coordinate with site for WP renewal.
• Coordinate with Finance for payment matters and staff reimbursement and claims.
• Assist to replenish stationery, pantry items, name cards, MCR/DO/REQ form, letter head, etc.
• Other duties in administration matters and ad hoc as per request by lead / PM.
• Proactive and able to work under less supervision

Admin Assist (WestParks Jurong)

Duties and Responsibilities

• General Admin Duties
• Answering Call
• Handle and follow up on customers' enquiries, quotations and orders.
• Reply Email from outside Parties
• Perform filing and other administrative duties.
• Assist Supervisor in her daily operational process
• Handle other ad-hoc assignments.

Requirement:

• Able to Communicate with INDIA counterparts
• Minimum N Level
• Computer Literate

Remarks:

• Work Locaion: West Park (Jurong)
• 5 days Works Week
• Salary: S$1800 ~ S$2300

Role Summary

You will play a crucial role in enhancing the online presence and engagement of the hotel through strategic social media marketing efforts. This role involves creating and curating compelling content, managing social media platforms, and fostering meaningful connections with the hotel's audience to drive brand awareness and customer loyalty.

Job Responsibilities:

• Develop engaging and visually appealing social media content, including posts, stories, and multimedia, that showcase the hotel's offerings, services, and experiences.
• Maintain and update various social media accounts, ensuring consistent branding, accurate information, and timely responses to comments and messages.
• Interact with followers, responding to comments and inquiries, fostering a sense of community, and leveraging engagement opportunities to promote the hotel's amenities.
• Assist in planning and executing social media campaigns, contests, and promotions to increase engagement, attract new customers, and drive bookings.
• Monitor social media performance metrics, track user engagement, and provide regular reports to evaluate the effectiveness of strategies and suggest improvements.

Job Requirements:

• Minimum a Degree or Diploma in Marketing or Communication Studies
• Strong understanding of popular social media platforms, trends, and best practices.
• Ability to create compelling visual and written content that resonates with the hotel's target audience.
• Excellent written and verbal communication skills to engage with online audiences effectively.
• Strong organizational skills and attention to detail to maintain consistent branding and accurate information.
• Possess the drive for excellence and self-motivation to work independently in a highly dynamic environment
• Able to effectively implement creative ideas and solutions, multi-task and meet deadlines
• Team player, eager to learn

The Executive, One-Stop is at the forefront of addressing student enquiries through diverse channels including in-person interactions at the counter, emails, and hotline. This dynamic role requires extensive engagement with students and stakeholders to swiftly resolve queries and ensure a seamless experience. The position plays a pivotal role in elevating the overall student experience, fostering a positive and supportive environment.

Responsibilities:

• Handles 2-3 portfolios within the One-Stop including matric card collection, lost and found processes, letter of certification and certificate handover processes.
• Respond to student enquiries through diverse channels including in-person at counter and emails.
• Covers phone duty when required.
• Cultivate positive relationships with students and various stakeholders, ensuring a seamless resolution to student queries.
• Provide exceptional customer service by proactively addressing concerns and offering comprehensive assistance.
• Collaborate with cross-functional teams to enhance overall student satisfaction and contribute to a vibrant campus community.
• Elevate our knowledge base by meticulously updating knowledge articles.
• Upkeep the existing Standard Operating Procedures and proposes revision where required.
• Propose process improvement through streamline or automation.
• Schedule and participate in meetings with different stakeholders
• Ad-hoc projects and tasks assigned.

Requirements:

• Minimally Diploma in any discipline, preferably with prior experience in customer service
• Proficient in Microsoft Office/other software
• Genuine passion for delivering outstanding customer experiences, empathy, and a customer-centric mindset
• Strong analytical and proactive problem-solving skills with a quick decision-making ability
• Strong interpersonal skills for building positive relationships, effective collaboration, and a commitment to a strong teamwork
• Flexibility to adapt to changing priorities, thrive in a dynamic environment, and handle multiple tasks
• Efficient time management skills, prioritization, and meeting deadlines
• Comfortable in navigating digital platforms including customer service software, CRM systems, and other systems used for transaction and operation
• Maintaining a professional demeanor, commitment to confidentiality, and adherence to company policies

• Job function - 70% Admin 30% Customer Support
• Able to commence from Jan/Feb 2024
• Office located at Jurong East (3 mins walk from Jurong East MRT)

Administration - 70%

• Day to day administrative duties.
• Data entry, reporting and invoicing
• Manage calender and schedule of bookings
• Update spreadsheets and prepare monthly reports

Customer Support - 30%

• Answering phone calls and taking appointment bookings and etc
• Responding to Email and Whatsapp inquiries
• Attend to customers’ enquiries, and feedback  via phone calls, emails, and Whatsapp

Job Requirements

• Min GCE A' Level or Diploma in any discipline
• Fluent in English (Conversational and Written)
• Previous admin & coordination experience is an advantage.
• Detailed-oriented and resourceful.
• Possess good organizational skills and time management.
• Customer centric with good communication and interpersonal skills
• Competent in Microsoft Office, particularly in Word and Excel

If interested, please kindly send in your resume to [email protected]

Position Overview:

We are seeking a skilled IT Executive to play a key role in IT automated storage and retrieval machine projects, customer warehouse integration, and providing advanced support

In this role, you will contribute to project execution, deliver exceptional customer support, and ensure smooth Your technical expertise and customer-centric approach will be integral to our success.

Responsibilities:

IT Projects Implementation:

• Assist in software project implementation of warehouse automated storage and retrieval machine for customer, including supporting integration to customer ERP system, IT infrastructure and customers networks.

• Collaborate in setting up the machine, configuring software,

• Performing UAT/SIT,Software user Training for customer and internal staff, Software Go live support

• Document IT projects comprehensively, outlining processes, configurations, and outcomes.

• Conduct IT site visits to assess requirements, troubleshoot issues, and gather insights for improvement.

IT Service support:

• Provide remote helpdesk and onsite support services for customers, addressing their technical needs promptly and professionally.

• Be stationed onsite on scheduled days to offer hands-on IT software support and ensure customer satisfaction.

• Prepare detailed IT service reports for accurate tracking and analysis.

IT Tasks and Ad-hoc Duties:

• Undertake various IT-related tasks as required to support onsite customers effectively.

• Respond to IT ad-hoc duties assigned by the Supervisor, demonstrating adaptability and versatility.

Qualifications & Requirements:

• Minimum of a Diploma or higher in Computer Science, Information Technology, or equivalent field.

• Available to travel for support customer in Singapore & Malaysia

• A minimum of 3 years of hands-on experience in a similar position.

• Mandatory experience in software application support, with exposure to systems like inventory, warehouse management, ERP.

• Familiarity with basic IT infrastructure, server setup, and network troubleshooting.

• Effective communication skills to liaise with team members, customers, and vendors.

• Proficiency in escalating technical and customer inquiries clearly to technical teams and superiors.

• Handles day-to-day in broad spectrum HR and Administrative functions
• Assist in the recruitment process (e.g., advertising, shortlisting, arranging & participating in interviews)
• Preparation of employment documentation (e.g., contracts, appraisals, letters)
• Manage and coordinate all training activities including enrolment, payment request, dissemination course confirmation, participant training evaluation, updating training records, etc., to assist in preparing for appraisal exercise.
• Manage all work pass matters (New applications, renewals, cancellations).
• Prepare and process payroll monthly (including checking and preparing timesheets)
• Manage all insurance claim matters; including but not limited to liaising with employees, brokers, lawyers, and medical institutions on required treatment, claim documents, claim status ((i.e., WIC, FWMI, GHS, GPA)
• Liaise with government agencies (i.e., MOM, MOH, ESG, EDB, ICA) on office administration, personnel, and legal matters
• Constantly monitor employment regulations
• Minutes of meeting
• Assist in company events
• Manage all office upkeeping e.g., office furniture, computer equipment, and communications infrastructure
• Manage and order any office upkeeping supplies (i.e., stationery and pantry supplies)
• Data Entry, Filing, and Document Organization