Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

The Job

• Customer engagement to identify their preferences and requirements for commercial vehicle leasing and sales.
• Source for new corporate accounts, including SME, MNC, Independent Contractors, and Fleet Operators.
• Facilitate test drive, vehicle introduction, and handover.
• Provide comprehensive information about pricing, leasing, sales, or vehicle information to customers/corporates.
• Provide customer service, service recovery, and follow-ups on assigned corporate accounts.
• Assist with documentation submission for sales and leasing requirements.
• Develop professional knowledge in automotive (commercial) leasing/sales regulations and safety and vehicle knowledge.
• Achieve and exceed assigned sales targets.
• Prepare and compile weekly sales activities and reports for management.

Requirements:

• Diploma or equivalent qualifications
• Prior experience in insurance, retail, real estate or automotive trade preferred.
• A strong passion for the automotive/motoring industry.
• Outspoken, strong communication skills, and good listening ears.
• Presentable outlook, good phone mannerisms, willing to learn.
• Able to function independently, and also able to work with other team members.
• Valid Class 3 Driving License (mandatory)

Benefits

• Basic Salary + Transport Allowance + Structure Commission + Monthly Incentives
• Convenient working location, West (Bukit Batok).
• Medical, Dental & Insurance Coverage.
• Comprehensive Training Provided.
• Regular company activities & bonding sessions.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Description:

• Assist with leasing sales admin process and coordinating with inter-department for day-to-day work
• Handling of incoming calls and providing customer service
• Administer and handle the latest Enterprise Resources Planner (ERP) and Customer Relationship Management (CRM) systems
• Responsible for accuracy data entry input; filing for all data record documentation in the ERP & CRM systems
• Prepare printed materials and compilation of reports
• Liaising with vendors, suppliers & partners for administrative & payment arrangements
• Good problem solving and analytical skills
• Excellent understanding of processes and able to quickly grasp system flows
• Follow up closely with the team's work progress

Requirements

• Min qualification diploma with 2 years’ experience in admin work
• Similar experience in the automotive industry is an advantage
• Strong computer skill, including Microsoft Word, Excel and Power Point
• Bilingual in English and Chinese, with the ability to communicate with customer
• Strong communication and interpersonal skills, with the ability to interact with staff at all levels.
• Fast in respond and able to handle multiple task efficiently in a fast-paced environment
• Flexible, resilient and positive mindset

Accountabilities:
1. Learner-Centered Service Delivery: Execute the day-to-day work processes for the smooth delivery of services to SIM GE learners. Support the Supervisor in monitoring the day-to-day work processes for the smooth delivery of services to SIM GE learners.
2. Leadership: Provide guidance to team members to perform their duties effectively and efficiently.
3. Performance Management: Conduct monthly analysis of the team's student interactions through the monthly scorecard; provide training and coaching to team members to improve performance if required.
4. Budgeting and Resource Allocation: Provide inputs for the annual budget of Student Services department.
5. Continuous Improvement and Innovation: Plan, review and supervise improvements on systems and processes to improve the efficiency and effectiveness of Student Services department.
6. Quality Control: Implement check procedure and monitors to ensure that SIM GE student interactions are responded to in accordance to policies, procedures and regulatory requirements. Support and coordinate audits on Student Services department.

Job Requirements:
Academic Education and Work Experience:
1. Preferably degree with at least 3 - 6 years of relevant work experience, including in a supervisory position, within a customer-focused environment, preferably in an education setting
2. Understanding of frontline customer/call centre operations, with knowledge of customer service and enquiry-handling processes
3. Bilingual with good command of spoken and written English
4. Working knowledge of Microsoft Office software

Skills:
1. Excellent interpersonal, communication and presentation skills
2. Good planning and organisational skills
3. Ability to engage effectively with people of diverse background 4. A team player who is able to work with academic staff and administrative support personnel

Personal Attributes:
1. Result-oriented
2. Resourceful
3. Able to work independently and as a member of multiple and varied teams

Job Title: Sales Admin/ Service Coordinator (ID6013)
Location: Ubi
Working Hours: Mon-Fri 9am -6pm
Basic Salary: $2000 - $3000

Job Responsibilities:
• Generate leads through various channels (online, networking, referrals) and actively seek new business opportunities.
• Assist the sales team with information, quotations, and coordinating the sales process from inquiry to order placement.
• Create and send invoices, follow up on overdue payments, and coordinate with finance on payment collections.
• Negotiate terms and conditions with clients to secure deals and contracts.
• Respond to customer inquiries, address concerns, and resolve issues promptly.
• Build and maintain strong relationships with existing clients and collaborate with other departments to improve customer experience.
• Provide feedback for product/service development based on customer needs and market demands.
• Maintain organized records of customer interactions, sales transactions, and payments.
• Generate reports on sales performance, customer satisfaction, and outstanding payments.

Job Requirements:
• Minimum Diploma or Bachelor's degree in Business, Marketing, or a related field.
• 2-5 years of experience in sales and customer service, preferably in the printing industry.
• Bilingual in English and Mandarin (to handle queries and communicate effectively with our Mandarin speaking clients)

Benefits : AWS, Medical Card, Group Commission

Job Title: Manufacturing Admin ID9014
Location: Tuas
Working Hours: Monday to Friday: 8am-5.15pm
Basic Salary: $2200-$2500
Gross Salary:2500-3300

Benefit:
*AWS, 10 days AL
*Company Transportation provided at Lakeside MRT

Job Description:
• Work closely with supervisor/manager to ensure production planning run smoothly and give support to the team.
•Coordinator between Admin and QA for any production issue.
•Ensure production output data are accurate and perform monitoring check.
•To be responsible of production data collection and data entry.
•Data key in for raw material withdrawal record, finished goods production.
•Ensure all the inspection record by production operators are accurately and comply with requirement

Requirement:
Min 1 year admin experience.

Job Title: Sales Admin/Sales Coordinator (ID1596)
Location: Ubi
Working Hours: Mon to Fri 9am to 6pm, Sat (work from home) 9am to 1pm
Salary: $2500-$2600

Job Description
• Attend to customer enquires relating to sales or sales operations
• Handle office administration matters such as application/renewal of work permits, worker insurance, etc
• Provide general office/administrative duties and various departments in the administrative job, such as letters preparation, copying, scanning, filling, data entry, etc
• Assist in typing of quotations, invoices and other documents
• Handle purchasing of stock/supplies required
• Manage sales enquiry logbook paperwork
• Any other ad-hoc duties as assigned by the company

Requirement:
• Minimum NITEC/ N Level and above
• At least 1-2 years admin experience
• Meticulous and detailed person
• Hands-on and able to multi-task and handle varied tasks
• Able to work independently

General Administration

• Provide support for all answering of calls
• Update pest control services report (weekly) and mosquito breeding report (monthly)
• Order stationeries and pantry supplies and gifts (for occasions)
• In charge of the maintenance of the copier machines and order toners when required
• Maintain record of Company Vehicles and apply Shell card for new vehicles, vehicles auditing
• Apply for PUB for water and electricity supply for office, town council and public toilets and accommodation of foreign workers and season parking for lorries
• Any adhoc duties as assigned

Recruitment

• Support recruitments for Operations teams with recruitment. administrative, organizational and logistical tasks.
• Serving as the logistical point of contact for both internal and external candidates at the written offer stage, including interacting directly with the candidates and ensuring signed paperwork is received in a timely manner.
• Managing various aspects of the candidate experience post offer acceptance, including ensuring accurate start dates and compliance of onboarding paperwork.
• Maintain accurate record keeping and consistent storage of new hire candidate records.
• Completing daily, weekly, monthly and quarterly reports as required.
• Conduct new employees’ orientation, exit interviews, referral programs.
• Updating of handbooks, orientations programs and documents templates when required.
• Any other ad-hoc tasks that are assigned.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

The Job

• Establish and maintain strong relationships with prospective clients, understanding their needs, and preferences
• Maintain communication with clients throughout the leasing process, addressing any questions or concerns and providing updates on the status of their lease applications
• Maintain communication with clients throughout the leasing process, addressing any questions or concerns and providing updates on the status of their lease\applications
• Stay informed about market trends, competitor offerings, and industry changes to adopt sales strategies accordingly
• Provide exceptional customer service to enhance client satisfaction and promote repeat business or referrals
• Coordinate with other departments, such as finance and administration, to ensure a smooth leasing process and address any financial or administrative matters
• Stay updated on new car models, leasing regulations, and industry developments to offer informed recommendations to clients
• Set clear daily, weekly, and monthly sales targets to measure your performance
• Being proactive in conducting monthly market research

Requirements

• Min N/O/A Level/ Diploma holders and above
• Presentable and well mannered with good punctuality
• Good communication skills, customer-centric approach
• Genuine passion for mobility
• Adaptable to changes
• Able to handle various stages of the sales process with professionalism and expertise

Perks and benefits

• Basic Salary + Transport Allowance + Structure Commission + Monthly Incentives
• Convenient working location, West (Bukit Batok)
• Medical, Dental & Insurance Coverage
• Comprehensive Training Provided
• Regular company activities & bonding sessions

Responsibilities:

• Develop and implement marketing strategies and ensure marketing goals are met
• Monitoring and tracking marketing budgets, including expenditures, return-on-investment
• Administering and maintaining company’s website
• To deliver weekly and monthly reports – Analyze reports to determine the efficacy of campaign
• Planning and monitoring the ongoing company presence on social media (Facebook, LinkedIn and etc)
• Optimise all assigned campaigns in the form of Google Ads, Facebook Business Manager campaigns
• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
• Prepare online newsletters and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update website
• Maintain partnerships with media agencies and vendors

Requirements:

• Diploma/Degree in Communication / Marketing / Business or equivalent
• 2-3 year working experience is an advantage but not a must
• Preferred knowledge or skills: Search Engine Marketing, Social Media Paid Advertising and CRM System
• Experience with B2C social media, Google Adwords and email campaigns and SEO/SEM
• Familiar and fluent with marketing tools including Google Analytics, WebTrends etc.
• Good knowledge of web creation tools/platform (e.g. Adobe Suite, WordPress, Umbraco, HTML etc.)
• Excellent understanding of digital marketing concepts and best practices
• Skills and experience in creative content writing
• Analytical mindset and critical thinking

Responsibilities and Duties:

Learning Administration:

· Coordinate the training logistics and implementation of training programs

· Manage registrations and communicate with participants to ensure smooth sign-ups and participation

· Manage pre-training administration such as venue sourcing and refreshments

· Assist participants with queries and handling billing and invoicing arrangements

· Coordinate learner registration and attendance tracking

· Collate feedback and prepare evaluation reports

· Coordinate with internal and external stakeholders for publicity of training courses and logistical support

· Consolidate data to monitor take-up and completion rates for training programs

· Manage learner record database

· Provide administrative and logistical support for in-house and external training initiatives

· Undertake special projects as assigned

Stakeholder Management:

· Communicate with external stakeholders to provide relevant updates

· Document stakeholder feedback and queries

· Attend to stakeholder management issues and provide customer service support to address issues

· Support external funding application processes

Marketing:

· Support implementation of Academy’s multi-channel marketing campaigns in line with the objectives and strategy

· Support curation of Academy’s marketing content based on defined marketing objectives and strategy

· Liaise with internal stakeholders and external vendors in the creation of Academy’s marketing campaigns

· Monitor and track outcomes of marketing campaigns

Dept Events:

· Coordinate and provide administrative and logistics support for in-house training sessions

· Provide administrative and logistics support for Annual Wound Conference and other department events

Job Requirements:

· Diploma/Degree with minimum 2 years’ experience in Learning Administration, Project Coordination, Operations Support or Education Support

· Meticulous and detail-oriented with strong organizational skills

· Excellent communication and interpersonal skills

· Ability to work effectively in a team environment and yet able to work independently when required

· Prior experience in an administrative role and/or in the healthcare sector will be an advantage

· Proficient in MS Office applications and familiarity with database management

· Prior experience with Training Partners Gateway (TPG) will be an advantage

· Strong belief in lifelong development and passionate about innovation

Highlights:

· Bukit Batok MRT - walking distance

· AWS + VB

· More to AR job, AP & GL

· Working Hrs 8am to 5:18pm (Monday to Friday)

Accounting Responsibilities:
- Assist in preparation of invoice, payroll, accounts payable, accounts receivable & general ledger.
- Maintain accurate financial records and ledgers.
- Conduct bank reconciliations.
- Assist with other accounts enquiries whenever as required
Administrative Responsibilities:
- Manage office supplies and inventory.
- Handle correspondence and communication with clients and vendors.
- Organize and maintain filing systems.
- Any other related task and ad-hoc duties as assigned.

Requirements:

- Accounting or related Knowledge, training will be provided.
- Good PC literacy.
- Good communication skills (Spoken and Written)

Job Descriptions & Requirements

Job Descriptions :

- Coordinating with technicians and clients on the service appointment.

- Update data and prepare scheduler.

- Liaise with suppliers, obtain cost and submit quotations to clients

- Other duties as assigned.

Requirements:

- Candidates must possess at least Diploma, Degree or equivalent.

- Preferably executive specializing in air conditioning

- Able to communicate and written in Japanese

Additional info:

- Mon-Fri and Alternate Saturdays till 1pm

- Salary will be commensurate with qualification and experience

We regret that only shortlisted applicants will be notified

Job Descriptions & Requirements

Job Descriptions :

- Coordinating with technicians and clients on the service appointment.

- Update data and prepare scheduler, prepare quotation and related documents

- Handle day to day administrative and accounting duties

- Liaise with suppliers, obtain cost and submit quotations to clients

- Other duties as assigned.

Requirements:

- Candidates must possess at least Diploma, Degree or equivalent.

- Preferably executive specializing in air conditioning

- Able to communicate and written in Japanese

Additional info:

- Mon-Fri and Alternate Saturdays till 1pm

- Salary will be commensurate with qualification and experience.

We regret that only shortlisted applicants will be notified.

Requirements:

• Diploma/ Degree in Construction Management, Engineering, Business Administration, or related field.
• At least 5 years of experience in HR and admin in Construction Industry.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Comprehensive HR knowledge, especially practical experience in employee relations, recruitment, performance management and employee development.
• Knowledge of construction machinery, equipment specifications, and rental processes.
• Must have working experience in handling construction workers .
• Self-motivated with the ability to deliver under pressure and without constant oversight.

Job Description:

• Provide day-to-day support for HR functions.
• Maintain and regularly update master database (personal file, personal database & etc.) of each employee.
• Assist in recruitment & selection activities.
• Administer onboarding / exit clearance activities
• Handle work passes application, renewal and cancellation.
• Maintains company organization chart and employee contact list.
• Liaise with insurance company on staff insurance and claims
• Administer training related matters including coordination or enrolment of internal & external courses, update & maintain training record etc.
• Handle disciplinary issues of workers.
• Assists to prepare and submit IR8A for all operational workers.
• Manage workers’ dormitory.
• Handle company certificate (BCA/ Slots/ Bizsafe) & Company Insurance, WICA
• Perform general office administrative duties such as stationary / pantry requisition and maintenance of office equipment / facilities
• Any Ad-hoc assigned by your superior.

Job Description

• Conduct School Admissions consultations with potential families.
• Conduct school and boarding tour.
• Follow up on all Admissions administrative work.
• Establish good rapport with stakeholders.
• Manage school reception administrative duties.
• Handle daily student services administrative work, including exam-related matters.
• Perform any other ad-hoc duties as assigned by the Reporting Officer.

Requirements

• Diploma or Degree in any discipline.
• Minimum of 1 to 2 years of administrative experience in a school setting is preferred.
• Prior working experience in school admissions would be an advantage.
• The ideal candidate should preferably have an outgoing personality and enjoy meeting people.
• Good verbal and written communication skills in English and Mandarin to interact with Mandarin-speaking stakeholders.
• Possess a positive disposition and good interpersonal skills.
• Able to multitask and is meticulous.
• Computer literate and proficient in Microsoft Office.
• Willing to work beyond working hours when necessary.

Job Description & Requirements

Responsibilities:

• Hunt for new clearing and forwarding related business focusing on import and export business locally
• Build new client base and retaill f grocery in arround Singapore
• Develop sales strategy in line with group commodity market segments
• Leverage from own network and further establish relationships with various partners not limited to associations, container carrier and network members globally
• Strong team player, able to work collaboratively with operational team members, whilst liaising and coordinating with vendors (ports operators, authorities, transporters etc.) and internal clients
• Monthly commercial activity reporting in the form of a sales of grocery, liquor, soft drinks and beverages
• Work with direct Manager on all sales, business development and budgeting requirements
• Capabilities reaching into the rest of APAC and globally is advantages
• Other duties as may be assigned from time to time

Key Requirements:

• A degree from a recognized University in the field of logistics and Business Management would be advantages
• Minimum 5 years proven sales experience and achievement in bringing in new sales
• Result oriented with strong ability to prioritize tasks in order to achieve sales target assigned
• Resourceful with excellent commercial and entrepreneurial flair are critical to the success of this role
• An accomplished self-starter who is able to hands-on/lead the whole cycle of commercial process from acquisition to fulfilment
• Ability to travel regularly locally and regionally when required
• Flexible in working with partners from different time zone when requiredSALES & MARKETING MANAGER

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Descriptions:

• Provide quotation for customers and advise the best insurance and its products
• Provide advisory roles for insurance related inquires
• Administer documentation for cost, claims and Issuance of Cover Note, Insurance Certificate and Invoicing to customer
• Follow up with customers on payment collection from customer
• Follow up with existing customers base for policy renewal
• Follow up with customers and insurance companies for payment of Excess pertaining to own damage claims and repair costs pertaining to third-party claims
• Liaise with all parties, mainly workshop and insurance partners for accurate information provide to customer and prompt repair of the vehicle
• Effectively handle multiple priorities, organize workload, meet deadlines and perform detailed daily record keeping and reporting
• Ensure all customer issues or complaints reported are resolved and addressed in a timely manner to ensure customer satisfaction
• Weekly and monthly updates and report to Directors

Requirements:

• At least 3 Year(s) of working experience in the related field is required for this position
• Possess Basic Insurance Concepts and Principles (BCP), Commercial General Insurance (CGI) & Personal General Insurance (PGI) Certificates is an advantage
• Good interpersonal and communications skills with the ability to build strong client relationship
• Meticulous with a flair for details, multi-task and highly committed
• Able to prioritize, articulate issues, problem identification, evaluation, and provide resolution
• Team player with self–discipline and willing-to-learn qualities

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Descriptions:

• Provide advisory roles for insurance related inquires
• Provide quotation for customers and advise the best insurance and its products
• Administer documentation for cost, claims and Issuance of Cover Note, Insurance Certificate and Invoicing to customer
• Follow up with customers on Payment collection from customer
• Follow up with existing customers base for policy renewal
• Follow up with customers and insurance companies for payment of Excess pertaining to own damage claims and repair costs pertaining to third-party claims
• Liaise with all parties, mainly workshop and insurance partners for accurate information provide to customer and prompt repair of the vehicle
• Effectively handle multiple priorities, organize workload, meet deadlines and perform detailed daily record keeping and reporting
• Ensure all customer issues or complaints reported are resolved and addressed in a timely manner to ensure customer satisfaction
• Weekly and monthly updates and report to Directors

Requirements:

• At least 3 Year(s) of working experience in the related field is required for this position
• Possess General Insurance Certificates (BCP, PGI and CommGI), Health Insurance (HI) certificates is an advantage.
• Bilingual (Mandarin and English) to liaise with Chinese clients
• Good interpersonal and communications skills with the ability to build strong client relationship
• Meticulous with a flair for details, multi-task and highly committed
• Able to prioritise, articulate issues, problem identification, evaluation, and provide resolution
• Team player with self–discipline and willing-to-learn qualities

BENEFITS

* Birthday Leave

* Medical & Dental claimable + Insurance Coverage

* Team Bonding & Activities

* Easy access working location

* Career Progression

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Conrad Service Guest Service Executive is responsible for making the guest’s experience over the phone as pleasant as possible, by extending a warm greeting, assisting the guests with any special request and respond to any queries in a timely manner. The Conrad Service Guest Service Executive is to supervise the activities of the Conrad Service Center and provide efficient communication across various departments, to ensure guests receive optimum service in accordance with the standards, policies and procedures of the Conrad Hotels and Resorts.

What will I be doing?

As a Conrad Service Guest Service Executive you are responsible to oversee the Conrad Service Team activities and ensuring the completion of daily tasks. To support the Conrad Service Center Manager in the absence to communicate any updated information from the various departments to deliver outstanding guest service through every phone call. Specifically, you will be responsible for performing the following tasks to the highest standards:

• To ensure the highest standard of service is maintained showing a pleasant and courteous manner when handling calls, following the Forbes standards.
• Answer all internal and external calls pertaining guest requests, hotel restaurants bookings, handle e-mails and guest communications, responding to all enquiries and special requests.
• To handle any guest comments and to liaise with the Duty Manager when required.
• Handle several calls at any given time.
• Be knowledgeable of all hotel facilities, restaurant and bar menus and special promotions and be familiar with the different restaurant floor plans and capacity.
• Ensure maximum guest recognition and accuracy using our guest history information.
• Give adequate directions of the hotel from any locations.
• Ensure streamline communication with the team and guests and achieve consistent results.
• Follow through and constantly update the restaurant guest’s database to be efficient and consistent in relation to regulars and VIPs. This includes keeping track of Guest birthday, Anniversary to offer to make reservation, if the guest wishes to dine with us.
• Ensure all communication are efficiently made in regards to enquiries, groups or daily reservations.
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene.
• To be fully conversant with the Hotel’s emergency system and to ensure the correct procedure is known and carried out at all time.
• To ensure a high standard of telephone equipment is maintained at all times.
• To ensure all messages are handled accurately and promptly.
• To ensure all wake-up calls are correctly recorded and processed.
• To ensure all Conrad Service Center TM are familiar with any daily events occurring in the hotel and in-house VIP’s.
• To ensure full security of the Conrad Service Center is maintained at all times.
• To ensure that a practical manual backup is available and trained in case of a ‘System Down’ status.
• To have good knowledge of the procedure of handling Kipsu, SynergyMMS and OnQ PM.
• To control the hotel’s telephone and mobile phone inventory.
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Conrad Service Guest Service Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Senior High School education or specialty in Hospitality.
• Positive attitude and Excellent grooming standards
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Open minded and outgoing personality.
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills (Oral and Written)

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

About the Job

The Graduate Studies office is responsible for the governance and development of the University’s graduate programmes, which include Graduate Certificates, Graduate Diplomas, Master's Degrees and Doctoral Degrees. In addition, the office manages admissions and recruitment of graduate students, working in close collaboration with the Schools and various academic and administrative units across the University. The Graduate Studies office also directly oversees two cross-disciplinary degree programmes: the Master of Social Sciences and Doctor of Philosophy.

What You Will Be Doing

• Assist in developing and executing comprehensive marketing and outreach strategies across offline and online platforms.
• Organize and conduct dialogue sessions with external vendors, internal departments, partners, and prospective students.
• Create high-quality marketing collateral, including brochures, flyers, videos, and social media content.
• Host visitors, coordinate presentations, and showcase graduate program offerings.
• Manage stakeholder relationships to maximize the impact of outreach events and engagement activities.
• Collaborate with Success Academies on overseas outreach events and education fairs.
• Work with the marketing team to promote graduate programs on various social media platforms.
• Ensure timely updates of program information on websites and social media channels.
• Analyze data to refine outreach and recruitment strategies effectively.
• Stay updated on trends and best practices in student recruitment.
• Support the admissions process by addressing inquiries and providing assistance.
• Plan, coordinate, and support events and conferences locally and internationally, while monitoring public sentiment.
• Follow up on leads generated through various channels and devise strategies to maximize engagement.
• Develop and implement content strategies tailored to different platforms.
• Strategize and follow up on business account development opportunities.
• Participate in the selection and administration of scholarships, bursaries, and discretionary admissions.
• Manage admissions processes for international and transfer students.
• Oversee operations and processes related to graduate student admissions.

Job Requirements

• A degree from a recognized university, preferably in marketing or related discipline
• At least 2 years of relevant experience in admissions and student recruitment, or at least 2 years of digital marketing and social media marketing
• A good understanding of the educational landscape of local and regional graduate studies and students’ preference
• Strong marketing skills, as well as image and video editing skills
• Experience in using various social media platforms
• Strong communication and interpersonal skills
• A good team player, problem-solver and multi-tasker
• Good analytical and customer service skills
• Able to occasionally work late
• Able to travel overseas
• Ability to meet tight deadlines and manage multiple tasks simultaneously
• High attention to detail and the ability to work independently

Apply now

Responsibilities include:

• Assist in daily operations
• Ensure that the restaurant and kitchen is properly maintained and clean
• Oversee food preparations, presentation and storage to ensure food health and safety compliancy
• Regular checks with customers to gather feedbacks
• Resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations,

· Preferably 5 years of previous experience in serving in restaurant

·Must be able to work night shift and split shift

·Must be able to work extra hours if needed

Job Description & Requirements

• Support tender submissioin, tender document requirement review
• Support Business development activities, prequalificaiton etc required document submission to clients
• Upcoming tender monitoring, update tender list, assist sourcing for potential partners and subcons etc
• Upkeep website, presentation slides and marketing collateral etc
• Renewal and update BCA, ISO, etc cerficattion as well as Aspri, SBF, GAS etc membership
• Process new GGBS, incl. lead role in GGBS committee team
• Upkeep government authority requirements, application for grants, seminar and survey coordination etc admin works for government agencires
• Assist in BBS administration works, assist director on miscellaneous ad-hoc administration works
• Assist in MR in ISO activties

Responsibilities

• Acquire new Chinese book titles
• Responsible for full editorial process from commissioning, manuscript submission to publication
• Perform desk editing and project management for books and journals
• Maintain positive collaborative relationship with all stakeholders
• Provide secretarial support to Chairman
• Handle all Chinese correspondences (emails, phone calls) for Chairman
• Coordinate meetings, appointments, events relating to Chinese Associations and Societies, including setting venues where necessary
• Provide Chinese to English translation and vice versa when required
• Any ad hoc duties when required by the Management.

Requirements

• Good university degree preferably in Chinese studies or in any field.
• Strong organizational skills, meticulous, self-initiative, able to handle multiple priorities.
• Effectively bilingual in English and Mandarin to liaise with Mandarin-speaking associates and stakeholders.
• Ability to work independently and as a team player in a dynamic, international environment.
• Excellent interpersonal and communication skills.
• Must have initiative, creativity, and a keen eye for detail.
• Maintain confidentiality of sensitive information and prioritize tasks effectively.
• Prior experience in publishing will be given preference

Potential candidates who meet our requirements may apply with a cover letter and full resume stating your current and expected salaries, availability and contact details to [email protected]

Only shortlisted candidates will be notified.