The Sales Operations Executive will primarily support Sales team(s), which could be selling multiple events/products across regions. They will provide structured sales administration, Salesforce (CRM) support, data analysis & investigation, reporting, data management & floorplan management. The role will drive consistency and quality in the Sales teams and act as a key link between multiple stakeholders at a given time. Being able to prioritize tasks would be essential due to the multiple events that’s being required to handle. Attending events local/overseas to support Sales & Operations team to ensure the smooth success of the event.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Sales Administration & Team Support
  • Sales enabling administration including issuing sales contract and invoice, payment collection and floorplan management
  • Monitor sales figures and remind relevant sales persons/offices to follow up on outstanding contract/payment for responsible event(s)
  • Ensure customer queries are answered and/or resolved in a timely manner
  • Manage the distribution of the exhibitor manual order forms and be the point of contact for responsible event(s)
  • Provide necessary forms for: sales, stand upsells, promo opportunities, catalogue (publishing events) and facilities forms for online customer tools
  • Act as key liaison point with Event Operations team for customer data and Event floor plan queries
  • Prioritizing tasks and eye for details
  • Where required, support Event team in organisation of sales events
• CRM (Salesforce) / invoicing system (EMS) support to sales teams
  • Serve as Subject Matter Experts (SME) on Salesforce.com business process for sales teams, cross training and sharing knowledge
  • Support data entry into invoicing system and Salesforce.com and ensure accuracy through period analysis
• Reporting, Data Analysis & Investigation
  • Perform Salesforce (CRM) reporting and ad-hoc reports as requested
  • Where relevant manage integration of International Joint Venture reports
  • Support Sales team with proactive insight and trend analysis
• Campaign Management
  • Support to Sales Leadership and CRM team to set up, assign and manage campaigns
  • Manage the gathering of member lists / data for campaigns and QA
• Testing & Improving Salesforce Development
  • Act as liaison between Sales team and CRM team to gather regular system feedback
  • Help identify priorities for development and gather requirements
  • Perform User Acceptance Testing

• • Perform additional responsibilities as assigned by Event Director and Head of Sales

The role
As a member of our Operations Team, you will support the delivery of Business Information products/services in Experian Credit Services. You will be responsible to ensure that we meet or exceed our service delivery commitments/ and agreements with our clients to achieve a positive customer experience.
The candidate must have a reasonable knowledge of Singapore Credit Services products and solutions. You are required to collaborate and work effectively with internal cross fuThe role
As a member of our Operations Team, you will support the delivery of Business Information products/services in Experian Credit Services. You will be responsible to ensure that we meet or exceed our service delivery commitments/ and agreements with our clients to achieve a positive customer experience.
The candidate must have a reasonable knowledge of Singapore Credit Services products and solutions. You are required to collaborate and work effectively with internal cross functional teams (eg. sales/ technical / customer service) and external parties including data suppliers/vendors.
The candidate must be efficient, accurate and timely and have the relevant experience in Operations. The candidate must be passionate about delivering quality service, initiating process improvements to drive operational efficiency and customer satisfaction.
The ideal candidate must have worked in MNC / financial institution and has demonstrated skill in being able to overcome the complexities of working in a challenging environment.
Key Responsibilities
• Achieve or exceed operational efficiency targets and objectives (eg. Utilization% etc)
• Deliver on service-level-agreement (SLA) commitments made to customers on delivery turnaround time and quality of delivery.
• Ensure accurate and timely order placement support activities with data suppliers/vendors, to ensure timely fulfilment of customer’s business information orders, including but not limited to business/company, credit report, financial, litigation, and property related information.
• Ensure accurate & timely maintenance of information databases – via different data sources (including newspapers, portals, system integrations, etc)
• Work independently to monitor auto-buy/ integration programs, perform exception handling which may include manual buys & data updates, system re-initialization/verifications, liaison with internal technical team to fix integration problems.
• Provide regular feedback to manager on system/ process related issues that impact our speed and quality of delivery to our customers.
• Initiate process improvement/suggestions automation or formulate solutions to problems and collaborate across internal functional teams (technical/ sales/ customer service), and internal technical team to drive system enhancements, where necessary.
• Provide support in system related enhancements to improve process/speed or quality of delivery, User Acceptance Test or Business Continuity Plan which may take place during non-operation hours/days.
• Handle back-up operational activities/duties of other operation functions, where necessary.
• Prepare and distribute daily/weekly/monthly reports
• Assume any report or task assigned that are relevant to operations.

St Joseph’s Institution International Elementary School, a Catholic & Lasallian school that provides a quality international education for a diverse student body, rooted in the community of Singapore, is seeking a dynamic, conscientious and proactive individual to join us as

ES Administrative Executive

Reception:

Counter Duties (Shared responsibility with the other Admin team members.)

· Attending to walk in Parents and children’s enquiries and requests.

· Attending to Teachers & Staff enquiries and requests.

· Attending to guests/visitors and informing Staff of their guests/visitors arrival.

· Attending to couriers, delivery & dispatch personnels.

· Handling mailing of letters (via CA).

· Booking of taxis for guests/visitors.

· Assisting in sending out emails to Parents.

· Maintaining sufficient supplies of stationeries for Office use/ Refilling of papers for copiers.

· Maintaining the cleanliness and orderliness of the Front Office.

· Passing of messages to students & Teachers.

· Picking up and escorting children to and from the Security Office when the class Teachers or teaching partners are not available.

Phone Calls & Emails:

· Handling incoming calls from new & current Parents.

· Attending and following up on current & new Parent’s enquiries and feedback.

· Managing school's general emails

Onboarding for new student:

· Working with the Curriculum Manager to allocate colour houses.

· Working with the Curriculum Manager in sending out the welcome email which includes, curriculum overview & welcome letter from the Teachers.

· Following-up with Teachers or Assistant Principal (Curriculum) to update the welcome letters.

· Liaising with Parents and Teachers on first day transport arrangements.

· Any other matters arising from new Parents.

Virtues Project Workshops:

· Preparing google form & Red Dot link for online registration.

· Monitoring the attendance for all workshop sessions.

· Following up on correspondence with attendees on training details or feedback, etc.

· Monitoring sales of virtues cards/books.

· Liaise with PA to ensure that the venue is booked, catering of food and drinks and logistic requirements have been taken care of.

Daily Bulletin/Portal Calendar/IEP:

· Updating calendar changes in Parent’s Portal.

· Updating information on the Teacher Daily Bulletin - on a daily basis e.g. Teacher absence, what’s happening, meetings, etc.

· Adding and updating images of new students with IEP.

Administrative support to Vice Principal on Student’s Attendance and Teaching

Cover availability and record:

· Taking attendance and follow up on absentees.

· Working closely with the VP to monitor student’s attendance.

· Following up emails to Parents on attendance matters.

· Following up emails to Parents on leave of absence applications.

· Documenting, especially confidential Safeguarding and Child Protection.

· Preparing Presentations, visual materials and information to be shared with the community.

· Compiling info booklet on students dietary, medical & contact details in soft and hard copy.

· Updating student details in a tracking list for various departments (Well-being profiles, Individual grade assessment file).

· Importing student details to different classes yearly.

· Consolidating individual timetables to produce a cover teacher timetable based on the availability of internal teaching staff.

· Creating a teaching cover spreadsheet for live updates of cover staff movements.

· Assigning cover teachers for teaching staff on pre-arranged leave.

Safeguarding training for all Staff and Cover Teachers:

· Working with Pastoral VP to create Staff login details for Educare (Safeguarding).

· Sending emails to Staff with procedures to use the system.

· Maintaining Staff tracking list for the courses they are required to do.

· Following up on those who did not complete required safeguarding training within the given timeline.

· Entering details in the tracking file.

· Taking Staff images and forwarding them to the Operations Officer [For Supply Teachers, ITP, CCA providers only] and informing Staff when the pass is ready for collection.

Administrative support to ES Curriculum Manager:

· Maintaining updated Parent's contact details in student’s & SMS system.

· Assisting Curriculum Manager with class image taking on actual day.

· Preparing and printing Leavers and Grade 6 Graduation Certificates.

· Liaising with the vendor to purchase soccer balls and liaise with the Facilities Department to get the soccer balls ready for leavers.

Administrative support to Bilingual Programme:

· Providing administrative support to the Assistant Principal of Bilingual Programme.

· Handle enquiries from Parents.

· Any other administrative support required by the Bilingual Team.

Undertake any other general admin and ad hoc functions as assigned by the Principal, Senior Leadership Team and Curriculum Manager.

Requirements:

● Minimum of 5 years of school based administrative experience is preferred, alternatively significant experience in administerial or secretarial positions.

● Diploma in a relevant field.

● Team player with positive, cheerful, helpful work attitude and initiative.

● Capable of independent and committed effort, with good organisation & interpersonal skills.

● Proficient in Microsoft Office and Google suite is essential.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Please visit our website at https://www.sji-international.com.sg/about/employment for more details.

Interested parties please apply via mycareersfuture or JobStreet.

Only Singaporeans need apply.

We regret that only shortlisted candidates will be notified.

Responsibilities

• Plan and produce content (video, graphic, text and image posts) for social media and web platforms in line with church’s priorities
• Analyse performance of digital campaigns using various web analytics tools (e.g. Google Analytics) to deliver actionable insights and recommendations, and generate reports
• Web content management using WordPress
• Stay updated with latest social media platform trends and functions
• Ensure consistency of church brand across channels and ministries in line with BRMC Vision, Values and Mission
• Work closely with colleagues, volunteers and external creatives in other tasks and projects as assigned

Requirements

• Good Degree in Communications, Media or related disciplines
• At least 2 years’ experience with web/social media management and web analytics tools
• Excellent English language and copywriting skills
• Excellent organisational and project management skills
• Photography/videography skills
• Proficient in Adobe Creative Suite video and picture editing tools
• Strong interpersonal and communication skills
• Proactive, organised and quick learner
• Passion for the Gospel and the local church

To apply for the above vacancy, please submit your resume with a cover letter to tell us why do you want to work for Barker Road Methodist Church and how do you think your skills and experience fit the job description of this vacancy.

In addition, please submit a portfolio of writing, websites and video work samples to [email protected]

Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Teisco, Harmony, Heritage Guitars, Dawsons, and Swee Lee. Vista Musical Instruments is headquartered in Singapore, with operations in USA, UK and APAC, and is a division of Caldecott Music Group.

Overview

We need a skilled accounts executive to join our team to help handle full sets of accounts for our Singapore and overseas accounting operations. Experience in FMCG, retail, F&B, manufacturing would be very advantageous for this role. The ideal candidate possesses strong multi-tasking skills, is a fast learner and is highly attentive to detail. For this position, you will need to have the ability to adapt to a fast-moving environment and be proficient with Excel and accounting software.

Responsibilities

• Manage full set of accounts, including invoicing, receipt updates, vendor invoice processing, payment arrangements, journal entries, intercompany charges, bank reconciliation, balance sheet schedules, fixed assets registers, and general ledger maintenance
• Manage month-end closing process and ensure all month-end journals, AP and AR sections are closed promptly
• Perform internet banking and monthly bank reconciliation
• Prepare monthly financial statements for management reporting
• Prepare and review all balance sheet schedules to its control accounts including bank reconciliations
• Prepare accounts payable and periodic reconciliation of vendors' statement of accounts
• Handle and ensure compliance with all finance filing requirements, audits, and tax filings (e.g. GST,VAT)
• Assist in year-end audit and the preparation of audit schedules, including liaising with auditors and tax agents as required
• Coordinate and liaise with overseas parties, bankers, external auditors and tax agent
• Provide feedback on workflow process improvements
• Support and perform ad-hoc tasks when required
• Support the implementation of new processes and systems

• Minimum LCCI/CAT qualifications or equivalent with at least 5 years experience
• Possess excellent interpersonal and communication (verbal and written) skills
• Able to work independently while maintaining a strong team spirit
• Dependable, responsible, driven, and possess a positive working attitude
• Possess initiative and able to organize and prioritize work
• Able to multitask, and is meticulous with an eye for details
• Able to work effectively under pressure and meet tight deadlines

• Flexible Work Arrangement
• Competitive Remuneration
• Healthcare, Dental & Insurance Programme
• Various Leave Benefits eg. birthday, volunteer, family care, childcare
• Long Service Awards
• Employee Referral Programme
• Gym Membership Discount
• Attractive Staff Discount at our academy, purchase of musical instruments and lifestyle products

Responsibilities:

• Handle existing customers’ account and look for new customers
• Handling enquiry, negotiating price, preparing quotation, order and delivery
• Support distributors in market development, products knowledge and commercial requirement
• To review the distributor’s performance periodically and make recommendations for sales improvements and distributors’ motivation
• Participate or visit trade fairs worldwide
• Identifying & generating new business opportunities within assigned territory
• Visit clients of existing markets and potential customers in new market
• Working closely with IP Lawyer and Clients for taking action against infringer of company’s trademarks and products
• Perform any other duties or ad hoc projects assigned

Requirement:

• Minimum Bachelor Degree in Business studies or Marketing.
• Occasional travelling to oversea are required.
• Resourceful, meticulous and independent
• Energetic with high level of initiative and dedication
• Possess good communication and strong analytical skills

How to Apply:

Interested candidates are invited to forward their CVs in MS Word format to [email protected]

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