Job description

Responsibilities

• Respond to telephone/online catering sales enquiries
• Build and maintain good client relationship and rapport
• Solicit new corporate clients through cold calling and sales visit
• Assist clients in professional event planning, packaging and menu selection
• Keep abreast of trends and developments in catering industry
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions

Requirements

• Possess O Level / Diploma / Degree in Business, Marketing with at least 5 years of relevant experience in F & B industry will be an advantage
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients
• Self discplined, proactive and have strong sense of urgency
• Must be self-driven, dynamic, meticulous, creative and sales oriented
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Working days: 5 days

Location

• Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying

Job Types: Full-time, Permanent

Salary: $3,000.00 - $4,000.00 per month

Job Description :

• Manage customer orders from inception to delivery and through the entire order-to-cash cycle
• Liaise with other teams to resolve requests/issues in a timely manner
• Administer return processing & credit/debit price adjustment
• Expedite and track customer orders: answer inquiries ( through e-mail, whatsapp, etc. )
• Take corrective actions to resolve customer issues or order fulfilment inefficiencies
• Ensure compliance to all company and business policies and administer all open sales order and ensure appropriate order flow

Requirements :

• Good working knowledge of Microsoft Office and systems used within Customer Service systems with expertise to assist less experienced colleagues
• Min Diploma in Business Admin / Supply Chain
• Minimum of 1 year previous Customer Service experience in an F&B / FMCG environment including management of complex/challenging customer issues
• Experience of encouraging others to work to KPI’s/SLA’s
• Creative thinking ability with proven problem-solving skills including developing new ideas and making projects

Responsibilities

• Collaborate closely with senior management to assess and enhance company-wide people practices.
• Develop comprehensive strategies spanning talent acquisition, development, organizational culture, and performance management.
• Innovate by designing new people systems, programs, and practices to align with the company's strategic growth, while also reviewing and enhancing existing policies and processes.
• Engage with business leaders to identify key issues and implement customized solutions hands-on.
• Utilize people analytics to inform management decision-making.
• Stay informed on industry benchmarks and best practices in people strategy, operations, and organizational development through ongoing research.

Requirements:

• Minimum Bachelor Degree in Business Studies or any relevant course
• Minimum 3 years of relevant experience
• Experienced in crafting methodologies and frameworks for analyzing complex people-related issues, leading to actionable recommendations.
• Demonstrated capabilities in strategic and critical thinking, adept analysis, effective communication, and skilled stakeholder management.
• Proven track record in successfully managing intricate and scalable HR projects.
• Possessing a self-starting, resourceful, and flexible approach, with an independent mindset, capable of thriving in a fast-paced and dynamic environment.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

GetGo is Singapore’s largest and fastest-growing carsharing platform that enables everyone with the freedom to drive without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.

As a member of the Customer and Service Excellence team, you will be the bridge between the GetGo community and various business functions such as Operations, Marketing, Enforcement, Tech, and Customer Service. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

Day to Day Activities

• Provide excellent customer service to GetGo’s customers
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• Share clear and accurate information when attending and responding to queries on GetGo’s official communication channels, including but not exclusive to live chat and emails
• Resolve customer enquiries and disputes efficiently, and escalate issues promptly when required
• Conduct customer experience audits with customers
• Encourage and influence an excellent service mindset in the CX team and affirm positive behaviour
• Support Team Lead in the running of day-to-day operations

Who We Are Looking For

• Passionate team member who loves to serve
• Minimum three (3) years experience as a Customer Support Specialist or similar CS role, preferably with live chat support background
• Experience using help desk software such as Intercom and/or Zendesk is preferred
• Proficient in using Microsoft Office applications such as Excel, PowerPoint, Word
• Excellent verbal and written communication skills is a must
• Comfortable working on weekends

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Get it going!
• Stay curious and humble
• Drive innovation & improvement
• Keep it simple
• Empathise deeply
• Collaborate for success
• Enjoy the ride

Job description

We are a fast-growing Pest Control Company that offers Attractive Remuneration Packages to the right candidate with an excellent career prospect.

Responsibilities and Duties

• Perform prompt and on-time pest management service at customers’ premises.
• Identify pest infestation & carry out appropriate treatments.
• Write service reports & recommendations.

Qualifications and Skills

• Physically Fit Due to Work Nature.
• With Class 2B/ 3 license.
• With at least 1 year relevant working experience in Pest Control Industry
• Preferably with NEA Technician or Worker License
• Able to speak & write in English.
• Enjoy doing field work.
• Independent and team player

BenefitsAn attractive remuneration package including High Basic Salary plus commission/ incentives and excellent career prospects awaits the right candidate.We offer:

• Allowance + Incentives + Special bonus + High OT payout.
• Medical benefits and welfare.
• Use of company van (Rider must have own Motor Bike).
• Subsidized petrol and season parking.

Interested candidates, please call us at 6244 6926 for a face to face Interview or submit your full resumes online to us.

Job Type: Full-time

Salary: $2,000.00 - $3,500.00 per month

Benefits:

• Company van
• Flexible schedule
• Free parking
• Health insurance
• Parental leave
• Professional development

Schedule:

• Day shift

Supplemental pay types:

• Overtime pay
• Performance bonus
• Yearly bonus

License/Certification:

• class 2b/ 3 driving license (Required)

Work Location: In person

A high end furniture business is looking for a dependable delivery driver who is capable of working alone and doing installations and furniture maintenance. The role requires a person with capable installation skills, an understanding of customer service and a person who is proud of their work. Competitive salary for the right person. Key skills are:

• Driving licence ( class 3)
• Fork lift driving licence
• Ability to read and understand installation instructions
• Working alone efficiently and effectively
• Deliver good customer service
• Skills to service furniture e.g sanding and oiling of tables
• Licence for pick up truck a bonus
• Good communication skills a must

As a Senior Marketing Executive, you will play a pivotal role in shaping our brand presence and driving strategic marketing initiatives.

If you are a results-driven individual with a passion for marketing and a desire to make a meaningful impact, we encourage you to apply and become an integral part of our exciting journey.

Your responsibilities will include:

• Conducting insightful market research to identify trends and opportunities.
• Planning and executing engaging marketing campaigns across various channels.
• Managing our online presence, optimizing SEO/SEM, and utilizing digital tools effectively.
• Collaborating with creative teams to develop compelling content and advertising materials.
• Ensuring consistent branding and enhancing overall brand awareness.
• Analyzing campaign performance, preparing reports, and recommending improvements.
• Planning and coordinating promotional events to connect with our audience.
• Engaging with customers to gather valuable feedback and building lasting relationships.
• Providing support for special projects and initiatives as needed, and handling other tasks assigned by the management team

• A Bachelor's degree in Marketing or a related field.
• Previous experience in marketing roles is preferred.
• Strong communication skills, both written and verbal.
• Analytical proficiency and the ability to use data-driven insights.
• Innovative thinking and creativity for developing impactful marketing strategies.
• Familiarity with digital marketing tools and social media platforms.
• The ability to collaborate effectively with cross-functional teams.
• Adaptability to thrive in a dynamic and evolving market

Self Management, Performance Bonus , Passionate , Energetic and Innovative work culture

Responsibilities:

• IT infrastructure (Hardware and software), POS system installation and maintenance including remote troubleshooting.
• Liaising with third part vendors for new store infrastructure setup
• Updating the store systems if it is needed.
• Repairing and replacing equipment as necessary
• Provide Level 1 and Level 2 support and standby for the store operation.
• Conduct training new Supervisors in how to use all systems and how to handle minor technical issues.
• Prepare system manual guidebooks of all software systems and editing for any updates.
• Participate in UAT testing before GO-LIVE and release the new version.
• Update windows and security patches of store POS and laptop and ensure cybersecurity.
• Maintain store IT inventory list and update documentation on IT asset management.
• Other ad hoc duties as assigned by Manager.

Requirements:

• Diploma/Degree in Information Technology or equivalent
• At least 2 years’ working experience in the related field - preferably with retail sector.
• Good knowledge of Microsoft windows operating systems
• On-site support and resolution of all software and equipment issues
• Proven analytical and troubleshooting abilities.
• Excellent analytical, troubleshooting and communication skills.
• Microsoft MCSE or Cisco CCNA certified but not compulsory.
• Good understanding of Microsoft SQL server and scripts

• Oversee all accounts, human resource and administrative matters of the company.
• Prepare and Handle daily accounting operations, such as invoicing, payment, payment voucher, reconciliation of bank statements, etc.
• Review quarterly and yearly balance sheet, Profit & Loss and cash flow reports.
• Liaise with company secretary, banker, accountant, tax agency and relevant authorities.
• Manage payroll and taxation matters.
• Assist on a whole recruitment process and other HR relevant matter
• Liaise and deal with company other operation suppliers, such as legal, office, HR agency, etc.
• Assist to verifying Supplier Tax Invoice
• Process Claims and monthly reimbursements
• Handle day-to day HR function
• Handle Recruitment Process, Employment Contract, on-boarding and off-boarding process
• Monthly Payroll, CPF Process, IR21& IR8A - Prepare weekly/monthly HR, payroll and overtime report
• Maintain and update employee’s personal files, and ensure the confidentiality of all HR documents.
• Generate HR Letters (i.e. Disciplinary, Contracts, Confirmation, Extension of Probation, Promotion & etc.)
• Good knowledge of Employment Act, IRAS and...
• Experience with administration will be added advantage
• Ad-hoc duties as assigned as well.
• Candidate must possess Diploma/ Degree in related field - either Finance/Accountancy/Banking OR HR generalist role
• Preferably available immediately or short notice
• Able to work in fast-pace environment
• Strong sense of responsibility and good time management
• Good communications skill in both writing and oral
• Meticulous and well organized

Company Description

DACTA Global is at the forefront of digital security innovation. Our mission is to demystify and revolutionize digital security, offering bespoke solutions and expertise in the cybersecurity realm. Our commitment to excellence ensures that our clients enjoy peace of mind with our round-the-clock support and tailor-made digital services. On top of that, we have set up DACTA Academy to empower organisations around the world with cybersecurity knowledge.

Role Description

Join us as a Business Development Executive in our Singapore office, in a dynamic full-time, hybrid role. This position is at the heart of our expansion strategy, focusing on growing our cybersecurity solutions and specialized training programs in information security. You will drive new business development, lead generation, and manage key accounts, with a dual focus on marketing our bespokedcybersecurity services and our comprehensive training solutions. Key responsibilities include:

• Strategically market our cybersecurity solutions and training programs, identifying new opportunities in various sectors.
• Develop and nurture relationships with clients, understanding their unique needs to provide tailored cybersecurity and training solutions.
• Drive revenue growth by achieving sales targets through innovative sales strategies and effective client communication.
• Manage and expand our client base, ensuring a high level of satisfaction and long-term partnerships.

Qualifications:

• Proven experience in Business Development and Sales, especially in cybersecurity and training solutions.
• Excellent communication skills, both verbal and written.
• Ability to build and maintain strong professional relationships.
• Skilled in Account Management, with a detail-oriented and analytical approach.
• Efficient time management and organizational skills.
• Bachelor’s degree in Business, Marketing, or related fields is preferred.
• Prior experience in the cybersecurity sector is highly valued.
• Familiarity with CRM software is a plus.

Join Us:

• At DACTA Global, you'll be part of an innovative team that values transformative solutions in digital security. If you're driven to excel in the fast-paced world of cybersecurity and are passionate about educating and protecting clients through both solutions and training, we encourage you to apply.

Working Location: Tampines

Working Hours: Mon – Fri 9:00 to 18:00; Sat 9:00 to 13:00

Job Description & Requirements

· Perform delivery duties when assigned.

· Pick and pack stocks for delivery.

· Loading and unloading of goods.

· Stock take on good received.

· Storekeeper duties when required.

· Other adhoc duties when assigned.

Requirements:

· Min. 1 year of relevant working experience.

· Able to carry heavy goods.

· Good team player and positive attitude.

· Willing to grow with company.

· Able to speak English and Mandarin in order to communicate with Chinese speaking associates.

· Able to OT and work on P.H when required.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Job Description:

Spare Parts

· To deliver spare parts service to internal and external customers within the Service level agreement (SLA)

· To monitor processes & procedures for service parts operations such as advanced / standard replacement, repair & return, analysis and return process

· To monitor and make sure all the loaned parts to customers and engineers were return according to procedure

· Involve in customs, freight matters e.g. freight bill negotiation / verification, reviewing freight rate and shipping company for all the international inbound / outbound shipment

· To monitor and manage the performance of outsources / non outsourced service logistics operations to ensure service is delivered within KPI

· Guarantee service parts stock data accurate, reduce the company assets safety risk and standardize the service parts management operations

· Achieve KPI set by Management e.g. On time service delivery, Inventory Turnover Rate and maintain spare part stock accuracy.

· Monthly reporting e.g. inventory, borrowing, repair & return, analysis reports

Quality & Operation

· To audit quality of safety security domain and improve network change quality

· Communicate and audit engineers to ensure engineers comply with the network change process and KCP as well as D&S Cyber Security Management Requirements

Job Requirement:

· Diploma or bachelor degree in warehouse / inventory management for spare part position

· Min. 1 year relevant experience in warehouse / inventory management is preferred

· Excellent organisational skills

· Good interpersonal and communication skills, able to interact with internal / external customers

· Need to be able to travel within Singapore to different offices / warehouse

· Good command of English and Chinese is required to be able to communicate with various speaking business associates

· To be able to work independently and make skillful decisions

• Evaluating campaign performance and data analytics
• Liaising with frontend and backend departments to promote programs and campaigns
• Working closely with team and coordinators
• Website and social media platform content update and content writing
• Organising events, exhibitions and promotional activities
• Ensuring marketing plans are executed according to the project timeline
• Organised, meticulous, results-oriented and can handle stress and tight deadlines
• Ability to multi-task and prioritize tasks in a fast-moving environment
• Possess great communication skills, creative, resourceful and a team player
• Excellent written and verbal English & Chinese
• Handle customer complain
• Assist in any ad-hoc duties when assigned

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Working Location: Tampines

Working Hours: Mon – Fri 9:00 to 18:00; Sat 9:00 to 13:00

Job Description & Requirements

· Perform delivery duties when assigned.

· Pick and pack stocks for delivery.

· Loading and unloading of goods.

· Stock take on good received.

· Storekeeper duties when required.

· Maintenance of vehicle.

· Other adhoc duties when assigned.

Requirements:

· Welcome only Singaporeans to apply.

· Valid Class 3 Driving License.

· Min. 1 year of relevant working experience.

· Able to carry heavy goods.

· Good team player and positive attitude.

· Willing to grow with company.

· Able to speak English and Mandarin in order to communicate with Chinese speaking associates.

· Able to OT and work on P.H when required.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Responsibilities:

• Support daily customer service , including complaints (enquiries, calls, emails)
• Arranging delivery for local shipments
• Update and submit daily/monthly reports to customers
• Prepare simple draft logistics billings
• Handle ad-hoc task upon customer request (if any)
• Other ad-hoc operation duties as assigned.

Requirements :

• Able to multi-task, prioritize and time management
• Proficiency in Microsoft Office

Job Descriptions & Requirements:

Working Location: Ubi

Working Hours: Mon – Fri 9:00 to 18:00; Sat 9:00 to 13:00

Job Description & Requirements

· Perform delivery duties when assigned.

· Pick and pack stocks for delivery.

· Loading and unloading of goods.

· Stock take on good received.

· Storekeeper duties when required.

· Other adhoc duties when assigned.

Requirements:

· Min. 1 year of relevant working experience.

· Able to carry heavy goods.

· Good team player and positive attitude.

· Willing to grow with company.

· Able to speak English and Mandarin in order to communicate with Chinese speaking associates.

· Able to OT and work on P.H when required.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

The Company Our Client, a leader biopharmaceutical company dealing in drug & developement.

Urgently require Accounts Executive

Preferably with graduate degree in Accountancy/banking & finance

· Fresh female graduate may apply

Able to multi-task and work independently

· A team player with leadership and good time management skills

· Singaporean or PR need apply

Responsibilities

• Manage all accounting transactions
• Prepare budget forecasts
• Publish financial statements in time
• Handle monthly, quarterly and annual closings
• Reconcile accounts payable and receivable
• Manage balance sheets and profit/loss statements
• Report on the company’s financial health and liquidity
• Audit financial transactions and documents
• Comply with financial policies and regulations
• To manage all financial transactions, from fixed payments and variable expenses to bank deposits and budgets.

Location : International Plaza

Attn: Patrick Xu

WhatsApp: 90252888

Email: [email protected]

COMPANY DESCRIPTION

Mediacorp is Singapore’s largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• Perform end-to-end media preparation for post-production, such as encode, ingest, outgest and housekeeping of all video assets.
• Media traffic management in a centralized editing environment.
• Ensure that the metadata in Production Asset Management system are always optimized.
• Undertake basic editing and compilation of shots.

• Basic technical knowledge, preferably in non-linear editing or Video post-production.
• Preferably able to read Chinese scripts/cue sheets for shots assembly.
• Strong computing skills and the ability to plan and organize work efficiently.
• Meticulous attention to detail and the ability to exercise independent judgment, particularly under pressure to meet deadlines.
• Willingness to work in two shifts (0700 – 1530hr; 1530hr – 2400hr) and alternate between 5 / 6 days work weeks.
• Required to work ad hoc hours and weekends for special and mega programs.

• Data Entry (Creating Orders for Customers, Key in Orders from Supplier)
• Assist in day-to-day accounting functions
• Key in supplier invoices and reconciliation of vendor SOA and clarify discrepancies with suppliers
• Update month end inventory and reconcile inventory movement report
• Organizes and maintains files and records, scanning supporting documents
• Handle customers requests / complaints
• Invoicing
• Filing
• Any other ad-hoc duties as required

Requirements

• Student in Polytechnic or University

· Position: Sales Executive

· Location: North Bridge Road

· Working hours: Monday to Friday (9.30am-6.30pm)

· Salary (commensurate with experience): Up to $3,600 Basic Salary + Commission + Transport Allowance + Performance Bonus

· Duration: Permanent

· Industry: IT Support & Services

Main Responsibilities:

· Develop and implement a comprehensive sales strategy to acquire new clients and expand the customer base within the industry.

· Identify potential customers and leads through various channels such as online research, networking, cold calling, and participation in industry events.

· Conduct thorough needs assessments with clients to understand their security requirements and propose suitable CCTV solutions.

· Conduct product demonstrations and deliver compelling sales presentations to prospective clients to showcase the benefits of the CCTV solutions.

· Prepare customized sales proposals that address the specific security needs of clients and highlight the value of the company's CCTV products.

· Negotiate pricing and contracts with clients while ensuring that the terms align with the company's objectives and profitability.

· Any other ad-hoc duties.

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

· Prior experience in sales, cold calling and hunter role.

· At least 1 year of experience and Diploma holder in IT Engineering or equivalent.

· Prior experience in IT Solutions/CCTV/Technology is required.

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

• Position : Admin Assistant (Purchase Order/Petty Cash)
• Location : Jurong Island -Transport provided from Jurong East or Choa Chu Kang
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary (commensurate with experience): Up to $2800+ 1 month completion bonus + 14 days annual leave + Medical reimbursement
• Duration : 1 year contract - convertible or renewable
• Industry : Power Generation

Main Responsibilities:

• Support the Head of Section (HOS) in the management and administration
• Dissemination and enforcement of Company’s policy, procurement policies and procedures to Buyers and O&M departments
• Assists HOS in procurement activities for new projects
• Manage and administer all contacts and purchase orders required
• Manage and administer long term and spot fuel contracts and orders
• Ensure contracts and purchases are conducted in accordance with company procurement policies and procedures
• Work closely with O&M departments, buyers and other entities for tender and contract activities.
• Ensure proper execution of contracts and compliance to SOX requirement
• Follow up of contact provision and contractual requirements with vendors
• Monitor overdue reports for contracts, purchase orders, insurances and security deposits and send reminder to Buyers
• Manage vendor master (including vendor creation and vendor qualification) in SAP MM and SAP B1
• Conduct vendor performance reviews once a year for small purchases and after contracts end
• Manage the sale of tenders and petty cash
• Take lead in personal development of work competency and improvement in work efficiency
• Back up Administration Officer when required

Requirements:

• Diploma in any discipline
• Minimum 2-3 years of procurement experience
• Experience and knowledge in tendering and procurement processes

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

· Position: HR Officer/Executive

· Location: Pioneer (Company Transport provided pick up at Boon Lay MRT)

· Working hours: Monday to Friday (9am-6pm)

· Salary (commensurate with experience): Up to $3,500 + Performance Bonus

· Duration: Permanent

· Industry: Gas

Main Responsibilities:

· Recruitment and job posting through CareersFuture and Jobstreet

· Liaise with Agent and filter applications

· Assist in driving lesson booking, driving practical and test for workers

· Work Pass application

· Course enrolment for staffs

· Mid-month and Month-end payroll process

· CPF calculation and submission

· Any other ad-hoc duties assigned

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· Diploma in any field

· At least 2 years of relevant experience required

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Are you a creative person who loves a challenge? Solve the complex puzzles you’ve been dreaming of as our Customer Success Executive. Oracle is a technology leader that’s changing how the world does business. We’re looking for an experienced and self-motivated person. We appreciate you taking the time to review the list of qualifications and to apply for the position. Come and join us!

As Oracle SaaS Customer Success Services (CSS) team, our mission is to ensure the success of our SaaS install base, help our customers drive value from their investment in our SaaS applications while deploying more and expanding their usage. Oracle has the most complete and unified portfolio of modern, cloud based business applications on the planet and a large and successful customer base. Thrive in this crucial role!

Description

What You’ll Do

The objective of the Customer Success Executive (CSE) is to improve customer retention and expansion by facilitating activities and guiding them to the solutions value while also driving increased SaaS revenue. The CSE works at a strategic level across all product pillars in the cloud, leading teams in the delivery and continuous improvement of large scale ground-breaking cloud projects. In this role you will act as an enabler and trusted advisor to the customer to ensure they remain successful and engaged with their entire Cloud solution, so they understand the full value of their investment with Oracle. For this role you will need to be definitive in your goals but flexible in your approach. As part of the role you will continuously improve on your network and internal relationships, working closely with sales, implementation success managers and customer success managers to enable further adoption of Oracle products within your customers. You are one team, all responsible for delivering value to the customer with strong product knowledge and discovery expertise.

You will be responsible for delivering consistent, adherent and diligent collaboration with the internal collaborator teams and will work collaboratively with them to deliver activities that fit with the strategic direction of the customer over the entire cloud estate.

As a Customer Success Executive, you will:

• Collaborate with the Sales Manager and broader account team to develop and deliver an overall account strategy and plan for the customer, that directs company resources to encourage renewal and return of investment cross pillar.
• Develop and maintain a continuous close relationship with the relevant Account Team throughout the customer lifecycle.
• Facilitate relationships across various customer teams, brands, and/or departments to further strengthen Oracle’s partnership with customers.
• Regularly provide visibility of account at an executive level both internally and externally, defining progress against customers’ business objectives; any metrics that define success to the customer (return on investment); and identifying risks and appropriate mitigations.
• Deliver regular business reviews and success plans to senior executives and key business collaborators.
• Coordinate cross pillar activities across the account to ensure significant achievements for your customer such as upgrades, new releases and new features are managed effectively and with no adverse impact on co-existing pillars and identifying lessons learnt for future achievements within or across pillar.
• Engage and understand the customers cloud strategy within and cross pillar in order to guide the customer by providing resources that can assist their strategic business direction across pillar.
• Support other CSMs in their role acting as a ‘coach’ in working effectively with the customers support service to ensure it is being effective for enhancement requests and blocking issues.
• Develop a strong relationship with the senior leadership in your customer on a technical and business level.
• Support in collaborating with Oracle’s Reference team to ensure ‘reference fatigue’ is avoided and customers can take advantage of our reference program.
• Understand the value of the internal Oracle processes and tools available to assist your search for answers and for pro-active planning.

Required Skills/Experience

What You’ll Bring

You have that rare combination—a sharp technical brain and a head for business. You’ll use this to help customers achieve real-world success with our products. We also look for:

• Experience in a customer facing role involving cloud based/SaaS technology with collaboration of senior collaborators.
• Proven ability to delivery complex projects with multiple internal and external collaborators.
• Proven ability to develop and cultivate lasting customer relationships with limited resources.
• Strong technical understanding around cloud solutions, operating concepts and infrastructure (cloud, integration, lifecycle management etc).
• Experience in delivering continuous improvement and change effectively to organisations.
• Project management and delivery including effective risk management skills.
• Pro-active commercial competence.
• Leadership and effective influencing skills.
• Written and verbally communicate a complex message in a simplistic way.
• Team working and collaboration.
• Resilient, managing pressured situations effectively.
• Confident and engaging presentation skills, personable, positive, approachable & tenacious with effective objection handling skills.
• Extremely diligent & succinct organisation & communication skills.
• Strong desire to learn and develop personally.
• Strong time management work ethic and focus on delivery.
• Able to travel at short notice 50% of the time.
• Mirroring & ability to engage and be engaging at all levels.

· Position: Finance Officer

· Location: Sin Ming

· Working Hours: Monday - Friday (8am-5.30pm/8.30am-6pm)

· Salary (commensurate with experience): Up to $3,500 + AWS + GOOD Variable Bonus (1-4 Months BONUS)

· Duration: Permanent

· Industry: Transport (MNC Company)

Main Responsibilities:

· To prepare accurate and concise general ledger reconciliation for 3 entities.

· Prepare and submit timely monthly schedules to internal and external parties.

· Assist the billing department.

· Prepare the necessary accounts receivable journals and timely submission to GL team.

· Any other tasks assigned.

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

· Minimum LCCI/Diploma in Accountancy or equivalent.

· At least 2 years of relevant experience required (preferably in General Ledger or Accounts Receivable).

· Proficient in Microsoft Office.

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

· Position: Sales Executive (HUNTER Role) - Electrical/Mechanical Engineering

· Location: Sin Ming (Near MRT)

· Working hours: Monday to Friday (office hours)

· Salary (commensurate with experience): Up to $4,500 Basic Salary + Allowances + ATTRACTIVE Commission + Performance Bonus (dependent on company and individual performance)

· Duration: Permanent

· Industry: Quality Door Closers

Main Responsibilities:

· Liaise with existing customer base to provide quotations and handle any potential inquiries

· Source for new potential customers

· Conduct product trainings and overseas customers

· Customer service

· Any other ad-hoc duties assigned

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· Minimum Diploma in Electrical Engineering/Mechanical Engineering or equivalent

· At least 1 year of sales experience

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684