• Admissions Officer – Direct School Admission (DSA) for Junior High (JH) & Senior High (SH). Conceptualises the process, registration website,database of students, informing students and parents of test date,preparation for selection interview, compile final list, assist VP/Year Heads in answering and writing replies to parents and students. Assist VP/Year Head with Direct School Admission (DSA) /Joint Admission Exercise (JAE) appeal matters and student enrolments for returning Singaporean/International students. Junior High Student Matters
• Health (Mar to Apr) & dental screening (Feb) , National Registration Identity Card (NRIC), Quality of School Experience (QSE) survey (July) – To conceptualise and co-ordinate based on students’ timetable and informing personal mentors.
• Conceptualised Junior High Parent-Teacher Meetings (PTM) (Apr,June, July)
• 3rd language updates and liaising with Language centre
• Sec 1 posting exercise (End Nov to Dec)
• Junior High1 Orientation: Jan
• School tour/Open house: Assist VP/Year Heads with website registration, school list analysis Parents Support relations
• Support Parent-In-Action (PAACT) with logistics for AGM, ParentIn-Action (PAACT) Executive Committee meetings, Principal-parent Meeting, teachers’ day celebration, coordinating PAACT membership registration during Junior High1 Orientation and informing parents of school events, updates from MOE etc.
• PAACT Fund Liaising with PAACT on printing, assignment and distribution of donation cards, parent registration etc.
• Learners engagement survey (by Semester)
• Cover reception duty from 4 p.m. to 6 p.m. daily
• Verification of students with HR agencies
• Printing of Name Cards.
• International Student Perception Survey
• Covering duty of reception duty and Student Services Centre (SSC) when required.
• Assist in PTM & School Tours (on actual day)
• Assisting in DSA JH & SH admission (Registration on actual day),e-mails & phone enquiries related to admissions)

Qualification:

a. Good communication and interpersonal skills

b. Good team player with a high level of initiative and independence.

c. Proficient in MS Office

d. Candidate with minimum 2 years working experience in schools.

e. Qualification: A Degree Holder or equivalent

f. Able to work in a fast paced environment

Position Overview:

The Procurement Executive will play a key role in sourcing, negotiating, and procuring food and beverage products, ingredients, packaging materials, and other essentials for the company. The ideal candidate will ensure timely supply of high-quality products while optimizing cost and maintaining strong supplier relationships. This role is critical in supporting business operations, maintaining inventory levels, and ensuring compliance with food safety and quality standards.

Responsibilities:

1. Sourcing & Vendor Management:

• Identify and source food and beverage products, ingredients, packaging materials, and other goods required for the company’s operations.
• Develop and maintain relationships with local and international suppliers.
• Evaluate supplier performance based on quality, delivery, pricing, and service.
• Negotiate pricing, terms, and contracts with suppliers to ensure cost-effectiveness and favorable terms.

2. Inventory Management:

• Monitor stock levels and manage inventory to avoid shortages or overstock situations.
• Coordinate with the operations team to forecast demand and plan procurement activities accordingly.
• Maintain accurate records of procurement, inventory, and supplier agreements.

3. Quality Assurance & Compliance:

• Ensure all procured goods meet the company’s quality standards and are compliant with food safety regulations (such as HACCP, ISO standards, etc.).
• Collaborate with the quality assurance team to conduct regular supplier audits and ensure adherence to product specifications.

4. Cost Optimization:

• Implement strategies to minimize procurement costs without compromising on quality.
• Continuously review market trends and fluctuations in raw material prices to make informed purchasing decisions.
• Identify opportunities for cost reduction and process improvements in the procurement function.

5. Cross-functional Collaboration:

• Work closely with the production, operations, and finance teams to align procurement strategies with business needs.
• Coordinate with the logistics team to ensure timely delivery of goods.
• Liaise with marketing and R&D teams to source new ingredients and packaging for new product development.

6. Documentation & Reporting:

• Prepare and maintain procurement reports, purchase orders, contracts, and invoices.
• Track and report on key performance indicators (KPIs) related to procurement, such as cost savings, supplier performance, and order accuracy.
• Ensure compliance with the company’s procurement policies and procedures.

7. Risk Management:

• Identify and mitigate risks related to supply chain disruptions, such as vendor shortages or regulatory changes.
• Develop contingency plans to ensure continuous supply of essential products in case of emergencies or unforeseen circumstances.

8. Sustainability Initiatives:

• Support the company’s sustainability goals by sourcing eco-friendly and sustainable materials.
• Collaborate with suppliers to reduce environmental impact in the supply chain.

Requirements:

• ** Applicable to Singaporeans only due to quota limitations
• Diploma or Degree in Supply Chain Management, Procurement, Business Administration, or a related field.
• For Procurement Executive: 2-3 years of experience in procurement or a related role.
• For Procurement Assistant: 1-2 years of relevant experience or entry-level candidates with a strong interest in procurement.
• Familiarity with procurement systems (SAP, Oracle, or other procurement software).
• Strong analytical, negotiation, and communication skills.
• Attention to detail and ability to manage multiple tasks simultaneously.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Knowledge of local and international procurement regulations is a plus.
• Bilingual in English and Mandarin (preferred) for liaising with suppliers.

30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.

Job Highlights:

• 5-day work week
• Career Progression Opportunities
• Dynamic team

Job Description:

• Reporting to the Assistant Front Office Manager, you are responsible in directing the welcome experience whilst ensuring compliance with all policies, brand standards and satisfaction of guests’ needs.
• You should be a people person who is courteous, efficient and enjoys to meet and serve .
  
  As a Guest Services Executive, your duties and responsibilities will include:
• Performing all front desk duties including confirming reservations (emails/phone/over the counter), occupancy and audit reports, cashiering, room assignments, guest check-in and check outs in a friendly and efficient manner.
• Providing hotel and travel information and sharing local tourist insights.
• Handling guests’ inquiries and providing prompt responses and assistance
• Analyzing and resolving problems while exercising good judgment
• Ensuring a high level of customer service is consistently maintained.
• Develop and maintain positive working relationships with others.
• Maintaining confidentiality of all guests' information and hotel data.
• Escorting guests to their rooms, making personal deliveries for guests, conducting room and hotel tours.
• Reporting accidents, injuries, and unsafe work conditions to the manager.
• Adhere to all company policies, procedures and etiquettes.
• Perform other departmental or cross departmental job duties as requested by management.
  
  Job Requirements:
• Diploma or equivalent in Hospitality Management / Business Administration.
• 2 years of experience in Guest Services, Front Desk or related professional field.
• Computer literate and proficient with Microsoft Office.
• Able to perform shift work including nights, weekends, and/or public holidays.
• Good understanding/knowledge of using the hotel property management system.

1. Job Functions:

Legal Responsibilities:

• Scrutinize legal documents such as funding agreements, contracts, MOUs, and any other relevant legal instruments to identify key points, risks, and adverse clauses that may impact PERTAPIS. Submit reviewed documents to the Head of Department for verification.
• Inform the management of significant clauses, obligations, and conditions within legal documents that require attention or action.
• Identify and communicate any potential legal risks or adverse impacts from contractual agreements or legal documents.
• Draft, review, and manage company policies, SOPs, and other governance documents to ensure compliance with applicable laws and regulations.
• Ensure all legal and compliance policies adhere to Singapore's regulatory requirements for NGOs and other relevant laws.
• Provide support in legal disputes or litigation, including coordinating with external legal counsel, if necessary.
• Conduct legal research and stay updated on relevant laws, regulations, and industry practices to provide informed advice to management.
• Serve as an internal consultant on legal and compliance matters, providing guidance to various departments as needed.

Compliance Responsibilities:

• Responsible for the review and implementation of the company's strategies and policies for all business processes in respect to the law, regulations, guidelines, audit, and compliance standards.
• Provide advice and counsel to management on business operations relating to law, regulations, compliance, policies, audits, risks, and any other relevant matters.
• Analyse internal business systems to ensure compliance with laws, regulations, industry, and ethical standards.
• Develop, document, and manage effective action plans to address audit findings and compliance violations.
• Develop and document risk management strategies on potential compliance risks.
• Evaluate company operations to identify compliance-related risks.
• Conduct investigations, interviews, and take statements for non-compliance and provide appropriate recommendations to management as per the regulatory standards.
• Conduct compliance reviews, audits, and periodical checks within the organization and all centers to ensure regulatory requirements are in accordance with the organization’s policies and procedures
• Generate compliance reports and manage the risk dashboard in a timely manner.
• Carry out proper compliance training programmes for staff awareness of laws, regulations, and policies.
• Conduct routine audits of the company's procedures, practices, and documents to identify potential vulnerabilities or risks.
• Responsible for proper records, storage, and filing of all related compliance policies, SOPs, audit findings, and violations for future reference.

2. Candidate Requirements

• Diploma/Degree in Business, Legal studies or Law
• Preferably 2 years prior experience in risk management, compliance or audit roles.
• Those without experience but willing to learn are welcome to apply.
• Must have, or be willing to obtain, a compliance certification.
• Attention to detail in order to identify and correct risky practices.
• Strong communicator and capable of expressing oneself clearly both speaking and in writing.
• Possess a collaborative personality and be open to suggestions from team members.
• Good knowledge of industry protocols and best practices.
• Good time management and organisational skills and able to meet deadlines.
• Should have a strong moral code and sense of ethics.

3. Working Hours

5 days work week

Monday to Friday - 9am to 6pm

4. Work Location

1 Joo Chiat Complex

***Disclamer: Only shortlisted candidates will be contacted.

Job Purpose

The Strategy & Operations Executive will support the Manager in operational tasks and contribute as a member of the dynamic retail leasing team. This role ensures that the company's operations and business transactions comply with all relevant legal and internal guidelines while achieving the organization’s goal.

This role involves managing and documentation submissions, coordinating with internal departments, and maintaining policies while streamlining and gatekeeping new processes to ensure leasing’s compliance with regulations and uphold a culture of integrity.

Responsibilities

• Support Manager in ensuring all leasing documentation is completed and complies with internal policies and regulatory guidelines.
• Identify and rectified/mitigate any potential risk within leasing operations.
• Review and enhance operational workflow and compliance policies for better efficiency and productivity.
• Support in creating training materials and conducting sessions to promote compliance awareness among leasing and related teams.
• Coordinate and manage stakeholders’ agendas for department meetings and follow-up actions.
• Prepare and ensure timely submission of compliance audits and regulatory report to management.

*In addition to the above Job Scope, the candidate will be exposed to other inter-department projects and any ad hoc duties.

Qualifications & Work Experience

We are looking for candidates with preferably 1-2 years’ experience in Retail Operations, Compliance and/or Auditing. Fresh diploma graduates with a diploma in any Accountancy, Business, or related fields are welcome to apply.

Skills

• Detail-oriented and a high level of accuracy in documentation and reporting.
• Strong communication skills for effective collaboration with team members and external stakeholders.
• Excellent analytical and technological proficiency, capable of managing in-house compliance systems, identifying operational gaps and optimizing workflows.
• Strong communication skills for effective collaboration with team members and external stakeholders.
• Ability to work independently and as part of a team, with strong organizational and time management skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Company Description

OOM Institute, an extension of OOM Marketing Agency, has broadened its scope to become a premier educational platform. It provides in-depth courses, workshops, and consultancy services tailored to enhance professionals' expertise in digital marketing.

Job Overview:

The Inside Consumer Sales role will play a crucial part in guiding individuals and organisations in selecting the best educational opportunities for professional growth. This position demands a deep understanding of educational programs, exceptional communication skills, and a dedication to helping clients achieve their learning and development goals.

Roles & Responsibilities:

• Sales Responsibilities: Manage direct sales to professionals and corporate clients (B2B/B2C).
• Pipeline Management: Identify, build, and maintain a sales pipeline and business relationships.
• Sales Cycle: Handle the entire sales process, from cold calling and lead generation to closing deals.
• Client Consultations: Understand clients' educational goals, career aspirations, and training needs.
• Program Recommendations: Assess skills and knowledge to recommend appropriate educational programs or courses.
• CRM Usage: Use CRM systems to track interactions, leads, and maintain records.
• Promotion: Actively promote educational programs and services.
• Enrolment Assistance: Guide clients through the enrolment process, including pricing and payment options.

Requirements:

• Experience: Minimum 1 year in inside sales or telemarketing, preferably in a consumer-focused role.
• Sales Skills: Proven track record in B2C/B2B sales, meeting or exceeding sales targets is a plus.
• Communication: Excellent skills for engaging diverse audiences effectively.
• Client Relationships: Ability to build and maintain effective client relationships.

Interested applicants may send your updated resume to +65 8068 2355 or by clicking "Apply". Only shortlisted candidates will be notified.

As a Sports & Recreation Executive in MOE Sports and Recreation Club (MESRC), you will play a pivotal role to promote and organize sports and recreational activities among MOE personnel in schools and HQ.

Your key responsibilities include:

1. Planning and Organizing Events

• Develop and manage the annual MOE Healthy Lifestyle Incentive Award Scheme, ensuring accurate submission of Sports for Life Fitness Assessment results.

• Plan and oversee the Centralised and School-based Sports for Life Fitness Assessments (e.g., Walk or Run Tests).

• Coordinate with Civil Service Club for MOE’s participation in Public Service STAR Games, collaborating with MESRC Games Convenors and Team Managers.

• Work with the Planning Division to organize MOE Bilateral Games.

• Plan venues and logistics for events such as Dinner & Dance and Appreciation Dinners.

2. Stakeholder Coordination

• Liaise with internal and external stakeholders to support MESRC’s programs, events, and activities.

• Maintain effective communication by responding to email and phone inquiries.

• Coordinate promotions and offers with external organizations for the benefit of MOE staff.

3. Publicity and Engagement

• Maintain the MESRC website and develop publicity materials, such as emails and infographics, to encourage participation.

• Provide relevant data and trends to support the review and improvement of MESRC programs.

4. Financial and Procurement Support

• Assist in procurement-related tasks, including:

o Sourcing and evaluating quotations.

o Preparing approvals and supporting documentation for payment processing.

________________________________________

Requirements

• Dynamic and Proactive: Able to work independently with initiative and resourcefulness.

• Collaborative: Strong team player with excellent interpersonal skills.

• Effective Communicator: Strong written and verbal communication skills.

• Data and Analytical Skills: Proficiency in data management and MS Excel.

• Relevant Experience: At least three years of working experience, preferably in sports and recreational activities.

• Management of facilities and systems:
  Project management for new building construction.
  Maintenance of existing structures.
  Development of programs for planned maintenance and services.
• Managing service partners and contractors:
  Overseeing their work and ensuring quality.
  Coordination of tasks and schedules.
• Providing technical advice:
  Offering expertise to user departments.
  Assisting in decision-making processes.
• Coordinating fire safety and Green Mark tasks:
  Ensuring compliance with statutory regulations.
  Investigating safety incidents and preparing reports.

Requirement

• Degree in Electrical Engineering / Facilities Management with preferably 2 years’ relevant experience
• Proficient in design calculation, cost estimation, preparation of plans and detailed engineering design

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Hoh Mei Ling

EA Personnel Reg No: R21103150

At Little Paddington Preschool, we provide a nurturing and enriching environment for young children. We are dedicated to fostering a love for learning and supporting our students and staff with a range of educational and administrative services.

What you will do:

• Oversee and document petty cash, daily collections, and centre enrolment reports.
• Input data on the ONE ECDA website, including new teachers' information and Leave of Absence (LON) records.
• Enter details on the CCLS website, such as subsidies, enrolment information, parents' particulars, and reports of infectious diseases.
• Prepare and manage monthly forms including sign-in/sign-out logs, and school bus attendance forms.
• Support parents in purchasing merchandise and enrolling in enrichment programmes, including uniforms, caps, and books.
• Conduct stock-takes and restock supplies, including merchandise and stationery.
• Usher children to and from school buses, ensuring their safety.
• Handle the collection of school fees, issue invoices and receipts.
• Order groceries and other essential items needed for school operations.
• Assist the Principals with various administrative tasks and perform other duties as assigned.

What you will need:

• Diploma or degree in Business Administration, Early Childhood Education, or a related field.
• Minimum of 2 years of administrative experience, preferably in an educational or childcare setting.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with school management software.
• Ability to work independently and as part of a team.

Role Purpose

The Community Engagement Senior Executive will play a pivotal role in building and nurturing partnerships to support caregivers’ and seniors’ needs. This position focuses on fostering collaborations with stakeholders across the aged care and social service sectors, enhancing caregiver support programs, and driving impactful community initiatives.

Key Responsibilities

1. Partnership Development

• Managing a small team to identify, engage, and sustain partnerships with sector stakeholders, including healthcare institutions, community organizations, corporates, and government agencies.
• Collaborate with partners to co-develop programs, services, and initiatives tailored to the needs of caregivers and seniors.
• Develop partnership agreements and monitor partnership performance to ensure alignment with organizational goals.

2. Caregiver Support Program Initiatives

• Lead or support the design, execution, and evaluation of programs that address the practical, emotional, and informational needs of caregivers.
• Work closely with caregivers and sector partners to gather feedback and identify gaps in support services.

3. Community Outreach and Engagement

• Organize outreach events, workshops, and forums to raise awareness of caregiver support resources and CWA’s role in the caregiving ecosystem.
• Develop communication materials, including brochures, newsletters, and online content, to engage stakeholders effectively.

4. Research and Advocacy

• Stay informed about trends, policies, and innovations in aged care and caregiving.
• Contribute to research projects and position papers advocating for improved caregiver support and services.

5. Stakeholder Relationship Management

• Act as the primary liaison between CWA and its partners, ensuring strong, productive relationships.
• Represent CWA at external meetings, networking sessions, and sectoral forums.

Requirements

Education and Experience

• Bachelor’s degree in business, social work, healthcare management, public relations, or a related field.
• 3+ years of experience in community engagement, partnerships, or program management within the social service, healthcare, or nonprofit sectors.

Skills and Competencies

• Strong interpersonal and relationship-building skills with diverse stakeholders.
• Excellent project management skills, with an ability to manage multiple priorities.
• Proficiency in written and oral communication, including presentation skills.
• Ability to work collaboratively in a cross-functional team environment.
• Knowledge of aged care, caregiving challenges, and community engagement strategies.

• Manage and maintain the AV resources and systems in the school.
• Provide AV technical support for school events and classroom activities.
• Perform AV inventory management and maintenance with vendors including procurement of AV resources.
• Assist in the school broadcasting (e.g., TV Broadcast System) and digital learning environment (e.g., Lecture Recording System).
• Guide and supervise students in Public Address / Sound & Lighting system operations.
• Other AV duties assigned by the management

Qualification

• Higher Nitec in Info-Comm Technology, Engineering or related courses
• Proficient in MS Word, EXCEL, PowerPoint.
• Audio Visual skills. Familiar with the tools, software, hardware, and equipment that are used in the audio visual industry.
• Good interpersonal and communication skills.
• Good customer-service skills
• 3 years experience in related field

Company Description

OOM Institute, an extension of OOM Marketing Agency, has broadened its scope to become a premier educational platform. It provides in-depth courses, workshops, and consultancy services tailored to enhance professionals' expertise in digital marketing.

Job Overview:

The Inside Sales Executive role will play a crucial part in guiding individuals and organisations in selecting the best educational opportunities for professional growth. This position demands a deep understanding of educational programs, exceptional communication skills, and a dedication to helping clients achieve their learning and development goals.

Roles & Responsibilities:

• Sales Responsibilities: Manage direct sales to professionals and corporate clients (B2B/B2C).
• Pipeline Management: Identify, build, and maintain a sales pipeline and business relationships.
• Sales Cycle: Handle the entire sales process, from cold calling and lead generation to closing deals.
• Client Consultations: Understand clients' educational goals, career aspirations, and training needs.
• Program Recommendations: Assess skills and knowledge to recommend appropriate educational programs or courses.
• CRM Usage: Use CRM systems to track interactions, leads, and maintain records.
• Promotion: Actively promote educational programs and services.
• Enrolment Assistance: Guide clients through the enrolment process, including pricing and payment options.

Requirements:

• Experience: Minimum 1 year in inside sales or telemarketing, preferably in a consumer-focused role.
• Sales Skills: Proven track record in B2C/B2B sales, meeting or exceeding sales targets is a plus.
• Communication: Excellent skills for engaging diverse audiences effectively.
• Client Relationships: Ability to build and maintain effective client relationships.

Interested applicants may send your updated resume to +65 8068 2355 or by clicking "Apply". Only shortlisted candidates will be notified.

Position Overview:

The Procurement Executive will play a key role in sourcing, negotiating, and procuring food and beverage products, ingredients, packaging materials, and other essentials for the company. The ideal candidate will ensure timely supply of high-quality products while optimizing cost and maintaining strong supplier relationships. This role is critical in supporting business operations, maintaining inventory levels, and ensuring compliance with food safety and quality standards.

Responsibilities:

1. Sourcing & Vendor Management:

• Identify and source food and beverage products, ingredients, packaging materials, and other goods required for the company’s operations.
• Develop and maintain relationships with local and international suppliers.
• Evaluate supplier performance based on quality, delivery, pricing, and service.
• Negotiate pricing, terms, and contracts with suppliers to ensure cost-effectiveness and favorable terms.

2. Inventory Management:

• Monitor stock levels and manage inventory to avoid shortages or overstock situations.
• Coordinate with the operations team to forecast demand and plan procurement activities accordingly.
• Maintain accurate records of procurement, inventory, and supplier agreements.

3. Quality Assurance & Compliance:

• Ensure all procured goods meet the company’s quality standards and are compliant with food safety regulations (such as HACCP, ISO standards, etc.).
• Collaborate with the quality assurance team to conduct regular supplier audits and ensure adherence to product specifications.

4. Cost Optimization:

• Implement strategies to minimize procurement costs without compromising on quality.
• Continuously review market trends and fluctuations in raw material prices to make informed purchasing decisions.
• Identify opportunities for cost reduction and process improvements in the procurement function.

5. Cross-functional Collaboration:

• Work closely with the production, operations, and finance teams to align procurement strategies with business needs.
• Coordinate with the logistics team to ensure timely delivery of goods.
• Liaise with marketing and R&D teams to source new ingredients and packaging for new product development.

6. Documentation & Reporting:

• Prepare and maintain procurement reports, purchase orders, contracts, and invoices.
• Track and report on key performance indicators (KPIs) related to procurement, such as cost savings, supplier performance, and order accuracy.
• Ensure compliance with the company’s procurement policies and procedures.

7. Risk Management:

• Identify and mitigate risks related to supply chain disruptions, such as vendor shortages or regulatory changes.
• Develop contingency plans to ensure continuous supply of essential products in case of emergencies or unforeseen circumstances.

8. Sustainability Initiatives:

• Support the company’s sustainability goals by sourcing eco-friendly and sustainable materials.
• Collaborate with suppliers to reduce environmental impact in the supply chain.

Requirements:

• ** Applicable to Singaporeans only due to quota limitations
• Diploma or Degree in Supply Chain Management, Procurement, Business Administration, or a related field.
• For Procurement Executive: 2-3 years of experience in procurement or a related role.
• For Procurement Assistant: 1-2 years of relevant experience or entry-level candidates with a strong interest in procurement.
• Familiarity with procurement systems (SAP, Oracle, or other procurement software).
• Strong analytical, negotiation, and communication skills.
• Attention to detail and ability to manage multiple tasks simultaneously.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Knowledge of local and international procurement regulations is a plus.
• Bilingual in English and Mandarin (preferred) for liaising with suppliers.

Pay Band: 4 / Grade H
Location: Napier Road, Singapore

Department : Exams Customer Services

Contract Type: Indefinite Local Contract

Role Purpose:

To provide excellent Customer Service to all customers interested in all of the British Council’s activities (including English teaching, Examinations, Education UK, Library and cultural operations) in order to meet and exceed customers’ expectations and enable the British Council to meet its corporate objectives.

Main accountabilities but not limited to the following:

Enquiry Handling

• Answer first level enquiries received in person, by mail, email, telephone, or social media on relevant aspects of the UK and the British Council’s activities in a friendly and professional manner, invoking the principles of TIE in line with Customer Service standards.
• Build rapport with the prospect in order to find out the objectives, needs and requirements of the customer, and take their interest forward.
• Able to give accurate information on all services offered by the British Council, and to give customers the correct brochures, application and registration forms.
• Support test takers who want to register online at our premises.
• All feedback and customer comments are passed on to the Assistant Manager - Customer Service within one working day and recorded in writing.
• To communicate with internal and external personnel in a professional and enthusiastic manner.

Registration

• Register Exams candidates in a professional and friendly manner, while adhering to the procedures in place.
• Cross-sell relevant British Council services and products where appropriate.
• Understand customer needs and turning enquiries into sales.
• Work extra hours during registration period, if required

Standard For Collection And Handling Of Income

• Handles payment received from examination registrations.
• Responsible for generating and issuing payment links to customers for any required fees or charges.
• Ensures the payment link is accurate and provided to the customer promptly via the appropriate communication channel.
• Verifies payment completion before proceeding with the requested service or action.

Accurate Databases / Records, and Projects

• All databases and records, and information files are kept up to date in line with requirements outlined by AM – Customer Service.
• Make sure that information brochures/ leaflets are always replenished and are available.
• Responsible for updating relevant knowledge files and databases /web/ design posters in line with requirements outlined by AM-CS.
• Specific projects and responsibilities given to each member of staff are carried out in line with expected objectives.
• As duty officer ensure that designated tasks for the relevant shifts are completed.

All above accountabilities, duties and responsibilities should comply with standards and guidelines incorporated in the Global Policy Framework (e.g., Code of Conduct, Global Policy Statements, Child Protection (CP), Equality, Diversity, and Inclusion (EDI), Information Knowledge Management (IKM), ICT standards (e.g., Acceptable Usage of IT standards).

Role specific knowledge and experience

Minimum/essential

• Selling skills (confident and effective in up-selling and cross-selling British Council products)
• Competent IT and numeracy skills
• Accuracy (very high level of accuracy is required for all tasks)
• Excellent customer care skills across multiple channels

Desirable

• Knowledge of CRM
• Complaints handling

Requirements

• Diploma/Degree in any discipline
• At least 2 years’ experience working in a customer service role, preferably in the service industry.
• Excellent written and oral communication skills in English. Having ability to communicate in Chinese language is an added value.
• The successful candidate will work a 5-day week between Monday-Saturday with a scheduled day off. Additional hours will occasionally need to be worked, particularly during peak examination periods.

Additional Information

Conditions of Employment: Local Direct Hire

• Applications are welcomed from candidates currently in the location with a natural right to work.
• Applications are also welcomed from candidates currently based in other British Council country offices. However, please note candidates must have a natural right to work in the country, on a permanent basis, as immigration clearance and/or on-going visa support is not provided by the British Council for this role. Relocation support is also not provided.

About Jal

Since 2017, we have grown to 6 studios in Singapore, 3 in Malaysia, 1 in Indonesia and Dubai as well as built a diverse community of over 2,000 practitioners. We continue to grow and expanding to Philipines and looking for an experienced Sales Executive to be part of the Sales team. You will be responsible for the sales and business acquisition of the respective studio. He/she has to attend to walk-in inquiries, follow up on the leads that are generated by digital marketing and other channels.

The responsibilities can be divided into 3 parts:

- Conversion to Trials where the Studio Manager will attend to leads, address their questions about the classes and book an appropriate trial class for them after understanding his/her needs/goals.

- Attending to Trials: when the prospect comes for a trial class, he/she will have a positive experience and explain the various packages and try to close the sales.

- Post-sales services: The Studio Manager must also follow up with the members after closing to ensure that he/she attends the classes regularly, attend to feedback and provide continuous customer services. This will ensure the likelihood of the members to renew the package later or also create opportunities to recommend other workshops or personal training that meets the needs of the members.

The Sales Executives is an acting Studio Manager who has to maintain the studio in good condition with the support of the cleaning team and Customer Care Executive. In the absence of the CCE, you are required to step in and be present in the studio to cover.
The person should treat the studio as his/her own business and possess the following skills:

Entrepreneurial, excellent interpersonal skills, a communicative, genuine sense of helpfulness, enjoy meeting different people, and fulfilling their needs. Also able to handle complaints well, can handle stress and fast pace environment.

Those from the Fitness field will be an advantage.

6 days job Annual leave + Medical + staff benefit to all our Yoga classes.

You will also be given commission on top of the basic salary monthly.

Job Purpose

The Senior Executive, Leasing Position involves building relationships with prospective and current tenants and developing leasing strategies to enhance the trade mix in our commercial properties which brings convenience for our commuters and the community. You will support, improve and recreate leasing through curating our various spaces and properties, including our MRT, LRT stations and bus interchanges.

Responsibilities

• Develop and implement leasing strategies and plans for commercial activities in our MRT,LRT stations and bus interchanges
• Ensure all available space is leased in an appropriate, timely and effective manner according to the tenancy mix for all new and renewal leases
• Source and seek out prospective tenants
• Generate new leasing leads
• Establish and build networking channels with prospective, existing tenants and real estate marketing agents and maintain strong relationships with tenants and retailers.
• Enhance the value of our properties to generate new revenue streams.
• Ensure that the leasing policy is strictly adhered to at all time

Qualifications & Work Experience

• Degree in Business, Real Estate/Building or related qualifications preferred
• Min 2-3 years of experience in retail property leasing/marketing preferred
• Experience in handling land lease matters and prior knowledge in local planning regulations, land laws and Tenancy Agreement would be an advantage.

Skills

• Positive, professional approach with a strong emphasis on providing excellent customer service
• Resourceful, self-driven and able to perform effectively in a dynamic and fast paced environment
• A team player with excellent communication, presentation and interpersonal skills
• Possess good working attitude, drive, and resilience to meet job challenges

Job Responsibilities

· Proactively visit existing and new specialist doctors to establish strong relationships and identify new business opportunities

· Acitively generate new business by introducing doctors to the imaging MRI centres, driving referrals and ensure sustained partnerships

· Build relationships with key channel suppliers(insurance companies, GP clinics) to foster long term collaboration and business growth

· Identify and develop B2B and B2C consumer segments to expand the customer base.

· Conduct regular competitive analysis and pricing research to ensure competitiveness

· Develop and execute marketing strategies and campaigns from concept to completion

· Ensure the timely rollout of marketing plans with coordination with different stakeholders

· Build brand awareness through promotional packages and adjust strategies accordingly

· Compile and maintain comprehensive products/services offering lists

Requirements

· At least a diploma in Business or Marketing

· At least 2 years sales experience, preferably in the healthcare or medical industry

· Self motivated with the drive to meet new doctors to the centres

· Result-driven, with proven ability to meet and exceed sales targets

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Business Development, driving client acquisition and new user growth.
• Lead and take accountability for client servicing, media relations, local and regional account management.
• Build strategic relationships and partner with key industry players, agencies and vendors.
• Marketing duties, such as Social Media management, develop marketing campaigns, operation strategy development and implementation.
• Develop marketing strategies, such as competitive product analysis and research for optimisation of business model.
• Branding, ie. Creating a lasting impression among app users and improving product sales and market share.

Requirements

• Degree in Business Management or Sales and Marketing.
• 3 years of experience
• Working experience in international FinTech/Tech/Construction/Startup
• Experience managing and analysing online marketing campaigns with good client relationship management.
• Passionate about learning, new technology,

• Establish client’s requirements and undertake feasibility studies 
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects 
• Interpret engineering drawings and specifications to calculate project costs 
• Prepare various main building contracts, piling contracts and nominated sub-contracts for tender and contract formalization 
• Measure and take off quantities for architectural and structural work elements 
• Administer pre and post contract and consultancy work 
• Assess variation orders, prepare interim valuations, cost plans and budget studies 
• Compile contract documents for execution 
• Understand and adhere to the statutory building regulations 
• Undertake cost analysis for repair and maintenance of project work 
• Allocate work to subcontractors 
• Analyze outcomes and write detailed progress reports 
• Maintain awareness of different building contracts in current use 
• Valuing completed work and arrange payments 
• Provide advice on contractual claims 

Career Description:

Independently handle a portfolio of Singapore private limited companies' clients for routine bookkeeping, payroll processing, GST, Corporate Tax and XBRL filing and meet ACRA and IRAS filing deadlines.

Assist clients in preparing their monthly, quarterly, or annual management accounts.

Responsible for preparing Unaudited Financial Statements (UFS) for the clients following Singapore FRS (Financial Reporting Standards).

Assist clients with the preparation of quarterly GST returns, annual tax computations, and Form C or Form C-S and Appendices for submission to the IRAS.

Liaise with and advise clients on on-going company's bookkeeping, payroll related, ACRA and IRAS related matters.

Assist the Managers to guide and/or review Executives’ work in handling day to day business outsourcing services.

Support the Managers in the transition of the accounting, GST, Corporate Tax transfer records from the take-over business and on boarding of new clients.

Assist the Managers to implement new software, improve SOP, workflows and processes and ensure the team comply with relevant statutory acts and filing deadlines.

Work as a team member by sharing responsibilities, providing support and maintaining communication with colleagues on an effective and efficient basis

Develop and maintain professional relationships with clients; and

Liaise with external parties and service providers of our clients, where necessary.

Requirements:

Diploma/Degree in Accountancy or a professional qualification under ACCA, SCAQ and ICAEW schemes

Minimum 2-3 years accounting/audit work experience in a public accounting firm

Conversant and understanding of Singapore Financial Reporting Standards and Company Act

Proactive, committed and a team player

Technology savvy, excellent interpersonal, written & oral communication and analytical skills.

Possess initiative and ability to work independently

Interested candidates are invited to apply online. Only shortlisted candidates will be notified. Thank you for your interest.

Tina Tan

EA No. 23C1599

EA Personnel No. R23115167

Responsibilities:

• Establish client’s requirements and undertake feasibility studies
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects
• Interpret engineering drawings and specifications to calculate project costs
• Prepare various main building contracts, piling contracts and nominated sub-contracts for tender and contract formalization
• Measure and take off quantities for architectural and structural work elements
• Administer pre and post contract and consultancy work
• Assess variation orders, prepare interim valuations, cost plans and budget studies
• Compile contract documents for execution
• Understand and adhere to the statutory building regulations
• Undertake cost analysis for repair and maintenance of project work
• Allocate work to subcontractors
• Analyze outcomes and write detailed progress reports
• Maintain awareness of different building contracts in current use
• Valuing completed work and arrange payments
• Provide advice on contractual claims

Requirements:

• Degree or Diploma in Building / Quantity Surveying or equivalent qualification
• 3 year experience within pre and post contract in consultancy / Construction is preferred but not a must
• Individuals of the highest caliber who are confident, driven and with excellent interpersonal skills
• Organized and able to handle stress

Position Overview:

We are seeking a proactive and detail-oriented F&B Recruitment Executive to join our team. In this role, you will focus on sourcing, screening, and hiring the best talent for various roles within the Food & Beverage (F&B) industry. You will play a critical part in ensuring the staffing needs of the business are met with qualified candidates who align with the company's goals and culture.

Responsibilities:

1. Talent Acquisition: Identify and attract top talent for various F&B roles, including chefs,

service staff, kitchen assistants, and management-level positions.

2. Sourcing Candidates: Utilize job portals, social media, employee referrals, and other

channels to source qualified candidates.

3. Screening and Interviews: Conduct initial screenings and coordinate interviews with hiring

managers to ensure a smooth recruitment process.

4. Job Posting: Create and post job advertisements tailored to specific roles and requirements.

5. Candidate Relationship Management: Maintain regular communication with candidates

to ensure a positive recruitment experience.

6. Database Management: Maintain an up-to-date recruitment database to track applications

and manage talent pipelines.

7. Market Research: Stay updated on F&B industry trends and salary benchmarks to attract

competitive talent.

8. Onboarding Support: Assist with the onboarding process to ensure new hires integrate

smoothly into the team.

Requirements:

• ** Applicable to Singaporeans only due to quota limitations
• Diploma or Degree in Human Resources, Business Administration, or a related field.
• 1-2 years of recruitment experience, preferably within the F&B or hospitality industry.
• Strong communication and interpersonal skills.
• Ability to handle high-volume recruitment processes efficiently.
• Proficient in using recruitment software and online job portals.
• Detail-oriented and organized.
• Fluency in Chinese and English to communicate effectively with a diverse workforce.
• Positive working attitude and a ready smile
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Able to join us within short notice

We Are Social is a global socially-led creative agency with unrivalled social media expertise. With more than 1300 people in 19 offices spanning four continents and over 80 people here in our Singapore office, we deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands. 

A Senior Account Executive at We Are Social is the level when you take a step towards managing your own campaigns & leading day-to-day client contact within your team structure.

Your key responsibilities will include:

• Liaison between key stakeholders both internally and externally
• Understand the overall client business objectives and develop strategies as needed
• Assist the Account Manager and Account Director on day-to-day delivery of output
• Work with the wider team to ensure all content created is of the highest standards
• Attend briefings/meetings both internal, externally and prepare minutes
• Prepare and manage briefs and timelines as needed
• Respond promptly to clients’ concerns, feedback and request while ensuring regular updates on the statuses of each project/campaign
• Be meticulous and organised in content reviews and job filings
• Weekly reports and content distribution

What are we looking for?

• 2 years of experience in an advertising, digital, social agency
• Ability to perform under stress to meet deadlines while still maintaining a high standard of output
• Understands basic agency processes while knowing the operational function of each department
• Attention to detail and organisation skills is a must
• Comfortable with writing, proofing and public speaking
• Skilled in MS office – Powerpoint, Word and Excel

#LI-JT1

What’s the job?

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As an Executive, you will not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience, in support and partnership with Front Office, Guest Relations and Uniformed Services Teams. You will also create the warm atmosphere that makes our guests feel at home in any location of the hotel.

Your day-to-day

• Be the warm welcome that kicks off a memorable guest experience
• Multi-Faceted Duties - Trained to be able to carry out multiple roles within the hotel such as Front Desk, Club InterContinental and Concierge
• Front Desk – Delivery of efficient check-in and check-out procedures as per Standard Operating Procedures with True Hospitality and genuine interest in our Guests. Handle cash and credit card transactions. Take and manage guest bookings, up-selling opportunities and sharing of experiences to enrich their stay experiences.
• Uniformed Services – Working Better Together with Uniformed Services Team in providing guests with prompt service, professional attention and personal recognition with excellent local knowledge. Provide information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guests
• Club InterContinental - Assists in delivering the Club InterContinental stay and dining experience with the guidance of Butler & Club InterContinental Manager.
  Working Better Together with Culinary team in ensuring that Club InterContinental dining experiences are delivered as per Brand standards.
• Executing upon key butler responsibilities across all facets of the guest experience; performed with an intuitive and anticipative service sequence with flair.
• Ensures complete resolution of guest feedback and thoroughness in recording of feedback and preferences of all guests.
• Key point of contact for Guests across guest journey (pre arrival, during stay and post departure).
• Supports in all Front Office & F&B relevant department and works closely with all section within the hotel in ensuring a most seamless delivery of all guest experiences across the Hotel.
• Responsible for maintaining inventory levels, maintenance and general upkeep of equipment and operating supplies.
• Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
• Conducts shift briefings to ensure hotel activities, events and operational requirements are known on the day’s schedule. Attends Group Pre-conference with Operational and Sales Leads, manage group room allocations, handles group arrivals and departures in the absence of Rooms Controller.
• Check, responds/action all emails in a professional and timely manner in the absence of Rooms Controller. Handles IHG Rewards Club and non-members’ room allocation, ensures rooms are assigned according to preferences in the absence of Rooms Controller
• Schedule and regularly conducts routine inspections of area under his/her control and guest rooms prior to arrival.
• Controls and monitors departmental costs on an ongoing basis to ensure performance against Hotel’s rolling forecast and official budget.
• Communicates closely and regularly with Housekeeping Coordinator on room status; Arrange/prepare site inspection rooms for Sales & Marketing on a daily basis and coordinates with Engineering and Housekeeping on PMM (Preventive Maintenance) daily on the blocking and releasing after completion in the absence of Rooms Controller.
• Elevating Guest Experience – Deliver our Loyalty Experience by acknowledging our IHG Reward Club and InterContinental Ambassadors; tailoring our Club InterContinental guests experience in person, emails, or on the phone. Stay one step ahead of guests’ needs – record and act on preferences, handle messages, requests, questions and concerns proactively. Be a trusted contact for all guests.
  Assist Guests with all requests; from accommodation billing to local knowledge, and basic problem handling to take care of their stay
• Driving Results – Supports Department in delivering to departmental targets of upselling revenue and Loyalty enrolment. Delivers genuine guest experiences with True Hospitality.
• Leading Others – Supervises and directs Guest Experience Ambassadors. Reports to Duty Manager and supports other departments at peak periods. Cooperate and communicates with other hotel departments as required.
• Develops, oversees, mentors and coaches all associates and interns functionally.
• Upholding of safety and security of our Guests and Colleagues at the Workplace in line with Hotel’s Emergency Response procedures and security guidelines.

What we need from you

• Strong eye for detail and delivery of service excellence across all operational facets of the guest experience.
• Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
• Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
• Fluency in the local language - extra language skills would be great, but not essential
• Literate and tech-savvy – you will need a good grasp of reading, writing, basic maths and computers
• Advanced Front Office Opera PMS knowledge and upselling skills
• Appreciation for Food & Beverage offerings, and provision of excellent Food & Beverage service standards with food handling certification
• Flexibility – night at times, weekend and holiday shifts are all part of the job
• You will have a tertiary or a diploma qualification. A college or university degree would be a bonus, but not essential
• Experience - You have spent at least two years in a front desk or guest service supervisory position
• Strength - sometimes you will need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling
• May be required to work nights, weekends, and/or holidays.

The Role - Executive Assistant Manager

• Oversee daily operations, planning, and assigning tasks to ensure optimal staffing levels.
• Develop and enhance team performance through coaching, feedback, and setting performance and development goals, while recognizing and rewarding excellence.
• Train team members to ensure compliance with standards and provide them with the necessary tools for efficient work.
• Foster teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Interact with guests and external contacts, including clients, government officials, travel industry representatives, suppliers, competitors, and local community members.
• Ensure the highest level of guest satisfaction through exceptional guest services and amenities.
• Maintain a safe and secure environment for guests, team members, and hotel assets in compliance with hotel policies, procedures, and regulatory requirements.
• Act as a public relations representative to enhance hotel and brand awareness within the local community.
• Encourage team member involvement in community organizations, activities, and businesses.
• Develop and implement action plans to promote environmental consciousness and reduce the hotel’s carbon footprint.
• Perform other duties as assigned and may serve as manager on duty.
• Assist the General Manager in monitoring operational plans to achieve optimum guest satisfaction, sales potential, and profitability.
• Collaborate with the General Manager to recommend capital improvements that enhance the hotel's assets and foster brand loyalty.

Job Requirements

• Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration
• Three years management experience in a high-level operations role or an equivalent combination of education and experience
• Type and level of experience required may vary slightly based on size and complexity of the property
• Must speak local language(s)
• Other languages preferred