Responsibilities

• Maintenance of invoices i.e. scanning, updating and posting of invoices in system
• Processing of payments to vendors and perform bank reconciliation
• Liaison with vendors for missing invoices/payment status
• Attach daily bank advice in accounting system
• To perform ad-hoc duties as per assigned

Requirements

• O Levels/ LCCI / Certificate / Diploma in Accountancy or equivalent
• Computer skills and Microsoft Office
• Minimum 1 year of related experience

Position Title: Admin Executive / Adminstrative Assistant.

Work Location: Woodlands Industrial Xchange (71 Woodlands Ave 10, Singapore 737743).

Work Days per Week: Monday to Friday (8.30am - 5.30pm), and every Saturday (8.30am - 12.30pm).

Salary: $2000-$2400/Month.

Job Description:

- Manage various administrative tasks, such as data entries, filing and other general administrative works.

- ⁠Communicating with elderly customers over phone calls (Making appointments, feedback about workers and renovation work done at their house, and etc).

- Liaising with suppliers and vendors.

- Provide support as needed and handle other assignments.

To Apply:

WhatsApp your resume to 9151 2519.

OR

Email your resume to [email protected].

OR

Submit your application by clicking the APPLY button.

CHEN JUN KAI - CEI Reg: R1658603

Link2 Manpower Pte Ltd - MOM Reg No. 22C1131

• Handle accounts payable & receivable
• Issue payment / invoices for local and overseas
• Check accounts prepared by accounting firm (no bookkeeping)
• Assist in preparation various financial reports
• Manage construction progress claims
• Follow-up with debtors on payment receivable
• Any other ad hoc duties assigned

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

What you'll be doing

• Day to day operational activities including AP & AR
• Maintain accurate and up-to-date records of all accounting transactions
• Assist with month-end and year-end close processes
• Any other ad-hoc duties assigned

What we're looking for

• Diploma in Accounting, Finance, or related field
• Minimum 2 years of experience in a similar role
• Proficient in using accounting software and spreadsheet applications
• Ability to work independently and as part of a team

Responsibilities

• Maintenance of invoices i.e. scanning, updating and posting of invoices in system
• Processing of payments to vendors and perform bank reconciliation
• Liaison with vendors for missing invoices/payment status
• Attach daily bank advice in accounting system
• To perform ad-hoc duties as per assigned

Requirements

• O Levels/ LCCI / Certificate / Diploma in Accountancy or equivalent
• Computer skills and Microsoft Office
• Minimum 1 year of related experience

Job Description & Requirements

Key Responsibilities:

1. Perform day-to-day operational matters – Account Receivables (AR) and Account Payable (AP)

2. Recording AR receipts into the accounting system and to ensure all AR collection is up to date

3. To verify vendors’ SOA and prepare payment vouchers

4. To assist in month end closing activities in term of bank reconciliation, GL, accrual, depreciation and prepayment entries

5. Any ad-hoc and other duties as assigned by the company

Requirements:

1. A good team player with positive attitude

2. Meticulous with an eye for details

3. Possess initiative and have a strong sense of responsibility

4. Good knowledge of Microsoft Excel & other Microsoft Office Applications

Salary: Up to $4000

Benefits: AWS + VB (3 months), Career Progression
Schedule: 8am - 4.45pm
Location: Jurong Island (Transport provided at designated areas)

Responsibilities:

The primary job responsibility of the Accounts Executive is to execute the financial operations, which includes handling day-to-day accounting tasks such as recording financial transactions, preparing, and maintaining financial statements, and reconciling financial records. The officer assists in budgeting and forecasting activities to support effective financial planning and decision-making.

• Execute daily accounting and costing operations.
• Manage full-cycle Accounts Payable (AP) and Accounts Receivable (AR) processes.
• Verify purchase orders (POs), goods receipts, and invoices.
• Issue tax invoices and record payments.
• Perform GL and fixed asset adjustments as needed.
• Reconcile discrepancies with vendors, stakeholders, and banks.
• Manually compile costing data during system outages.
• Prepare audit schedules and support audit information requests.
• Assist in management and auditor reporting.

Requirements:

• Min. Diploma in Accountancy/Business Administration or equivalent.
• 1 year experience in AP with knowledge in AR & GL.
• Working knowledge of SAP systems and Excel.
• Ability to handle high pressure and tight datelines.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Hui Yew Cheong

Registration Number: R24124511

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Your jobscope surrounds but not limited to:

• Handle partial/full set accounts
• Periodic reconciliation and updating of bank statement
• Preparation of monthly financial reports and schedules
• Processing of export and import documentation and payment after validation of various requirements as per work process in place

Job Description:

We are seeking a detail-oriented and professional Accounts Executive to join our retail team. This position is primarily responsible for managing daily financial records, reconciling accounts, and preparing financial reports. As an Accounts Executive, you will work closely with the finance team to ensure smooth financial operations and support financial decision-making.

Key Responsibilities:

• Manage and update the company’s financial records to ensure accuracy.
• Handle and reconcile invoices, bills, and payment records.
• Prepare and submit monthly, quarterly, and annual financial reports.
• Assist in budget preparation, cost control, and financial analysis.
• Review retail transactions, inventory management, and other related financial operations.
• Monitor company accounts and accounts receivable to ensure timely payments.
• Assist with internal and external audits to ensure compliance with financial regulations and tax requirements.
• Participate in the optimization and upgrade of the company’s financial systems.

Requirements:

• Bachelor’s degree in Accounting, Finance, or a related field.
• Experience in accounting, preferably in the retail industry or related fields.
• Knowledge of accounting principles and tax regulations.
• Strong numerical and analytical skills, proficient in Excel and financial software.
• Detail-oriented with strong time management abilities.
• Excellent communication and teamwork skills.
• Strong sense of responsibility and professionalism.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive health insurance and benefits package.
• Career development opportunities and room for advancement.
• Positive work environment and collaborative team culture.

If you have solid accounting knowledge and are passionate about finance in the retail industry, we would love to hear from you. Apply now to join our team and grow with us!

• Handle the full set of accounts for multiple companies
• Prepare and file GST returns accurately and in a timely manner, maintaining compliance with regulatory requirements
• Compile and prepare financial statements such as balance sheets, income statements, and cash flow statements
• Responsible for managing billing, collection, and payment processes for AR, AP, reimbursements, and miscellaneous expenses.
• Monthly Bank Reconciliation

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

· Executing monthly financial closing procedures.

· AR/AP entry and bank reconciliations.

. Prepare monthly salary, OT, sales commission and payroll.

. Attendance/leave records.

· Handling the preparation of GST tax filings.

· Managing full set of accounts.

. Able to analyse data for cost budgeting.

· Responsible for assisting monthly closing and financial operations

· Recruitment and HR management issue

. managing company rules and regulation.

. HR related job

. Discipline matter.

Requirements:

* Knowledge in using Xero accounting software.

* Knowledge in using Carbonate software.

· Minimum Diploma in Accounting/Business Administration or relevant field of study equivalent

· Minimum 2 years’ relevant working experience

. 5 days week.

. liase with goverment department.

Overall Responsibilities

• Handling and Managing Customer accounts + Planning Delivery Scheduling.
• Replying to customers’ inquiries.
• Daily monitoring of shipment schedule to customers.
• Follow up on the production following up on shipment status to customer.
• Liaising with various departments on the delivery plan, i.e. Purchasing, Production, Quality, and logistics.
• Working with purchasing on customer forecast demand.
• To handle ECO / ECN and facilitate the changes.
• Handling RMAs queries
• Costing & RFQs to customers.

Experience, Qualifications & Skills Required:

• Diploma or Degree in Business / Marketing / Engineering, Supply Chain, or other relevant degrees.
• Good Microsoft Excel and PowerPoint skills
• At least 2-5 years of related experience in a Customer Service related field.
• Meticulous in managing customers’ pricing/quotations so as to achieve maximum business profits for the company
• Ability to think out-of-the-box and address customers’ queries with win-win solutions between internal and external departments.
• Effectively manage multiple priorities under extremely tight deadlines

Job Roles & Responsibilities

• The candidate has knowledge on multimedia application and ability to conduct computer training for students.

• The candidate will work with the HOD ICT to develop a training programme to ensures that students attain proficiency in school-identified baseline ICT skills

• The candidate is able to develop training resources that are required to support training sessions as required by the school

• The candidate has the ability to train students (Primary 1-6) on digital literacy and online tools/ platforms that can be used for collaboration would be highly advantageous

• The candidate should assist in ICT-related training for staff, InfoComm Club as well as ICT Student Leaders.

• The candidate is able to handle and assist in inventory of various AV/IT equipment in various school locations (classrooms, hall, parade square, special rooms etc.) to support various school events/needs

• The candidate is able to set up and manage Public Address

(PA) equipment for school functions, eg. National Day, Awards Day etc; and Zoom Meetings/webinars

• The candidate is able to support in terms of photography & videography, including photo and video editing as assigned by the school

• The candidate is able to archive, manage and organise the school's media collection (photos, videos & documents etc).

• The candidate is able to support school website design & maintenance

Qualification,Skill & Experience

• At least 2 years of teaching & relevant working experience in school environment in the IT field in managing administrative systems.

• Preferably with experience teaching young children/ youths • Preferably at least a Polytechnic Diploma holder or its equivalent.

• Proficient in MS Office ie. Word, Excel and PowerPoint.

• Proficient in use of Google Apps ie. Google Drive, Docs, Slides, Sheets and Google Sites.

• Preferably with experience in use of iOS devices (Eg iPad, iMac, MacBook) and iOS apps ie Keynote, Pages and Numbers.

• Has knowledge on multimedia applications like Adobe Premiere, Photoshop, Illustrator and SWIIT webpage builder and ability to conduct computer training for students and staff

• Intermediate level of knowledge in STEM or coding e.g. Python ,C programming language, Arduino, Micro: bit, Apple SWIFT playground, etc. would be an added advantage.

• Preferable to have experience in animation, developing mobile learning, basic programming, video filming and editing

• Candidate should be highly motivated and able to project manage

• Candidate should also be a team-player

Job Scope

• Support in developing and executing strategies to drive business in new markets.

• Building and managing a sales network.

• Handle day to day operations for purchasing, new product sourcing and/or supplier quality management.

• Invite quotations, evaluate suppliers based on price, quality, selection, service/support, availability, eligibility, production capabilities, supplier's reputation/history and complete purchase requisitions for approval.

• Maintain and review from time to time an efficient and effective supplier base that best supports the business and operational requirements.

• Ensure cost-effective products and services are provided to the business with consistent quality.

• Ensure discrepancies in purchases, purchase orders and invoices are reconciled at end month to process payment to suppliers.

• Prepare and follow up purchase orders and expedite delivery.

• Review monthly orders .

• Confer with staff, users, and vendors to discuss defective goods or services and determine corrective action.

Requirement of Company

• Strong English and Chinese reading and writing ability to better serve buyers from different countries especially Chinese buyers.

• Only candidate with full working rights in Singapore can apply

• Demonstrated experience in sourcing techniques to provide cost savings while maintaining quality.

• Meticulous, initiative, analytical and strong in negotiation.

• Able to work in a fast-paced environment, organised and excellent team player.

• Able to travel overseas

Job Description

• Develop and implement Pulic Relation Programme to meet the project goals ;
• Work closely with Project Team and initiate proactive measures to mitigate complaints ;
• Manage feedbacks and complaints from external stakeholders ;
• Generate reports on feedbacks/complaints received ;
• Draft publicity materials including circulars ;
• Maintain and attend to the hotline phone-calls ;
• Support Project Team with administrative / clerical duties ;
• Perform any other duties that may be assigned from time to time as the management deem fit.

Job Requirements

• Diploma in Public Relations / Communications or related field ;
• Minimum 3 years relevant experience in related field ;

• Mon-Fri 8.30AM to 5.30PM
• Tuas
• $3000 - $5000

Requirements:

• Degree in finance, accounting, or a related field.
• Minimum of 4 years in a finance or accounting role and be well versed in handling multiple accounts including construction work in progress accounts.

Job Description and Responsibilities

• Financial Reporting and Analysis: Prepare monthly, quarterly, and annual financial reports. Analyze financial data to identify trends and provide insights for decision-making. Ensure compliance with financial regulations and standards.
• Budgeting and Forecasting: Assist in the preparation and planning of budgets. Monitor and report on budget variances. Develop financial forecasts to support strategic planning.
• Accounting Operations: Oversee daily financial transactions, including accounts payable and receivable. Reconcile bank statements and manage cash flow. Maintain accurate financial records and ensure they are up-to-date.
• Audit and Compliance: Participate in internal and external financial audits. Ensure adherence to financial policies and procedures. Implement and review financial controls to mitigate risks.
• Financial Strategy and Planning: Provide financial insights and recommendations to senior management. Develop and implement financial policies to improve operational efficiency. Supports the GM in strategic financial planning and decision-making
• Team Management: Supervise and train finance assistants. Coordinate with other departments to ensure smooth financial operations, costing and tracking efficiency. Conduct performance evaluations and provide feedback to team members.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job scope

- Photograph and edit images of shoes, bags, and luggage

- Designing the promotional poster (added advantage if knowledge of Canva/Adobe Illustrator/Adobe Photoshop)

- Manage day-to-day e-commerce platform administration and fulfillment.

- Pack products ordered through the e-commerce platform.

- Dispatch orders accurately to the logistics partner.

- To create, manage and upload product listings for Shopee, Lazada, Qoo10, Shopify, and Tiktok.

- Assist in live-stream selling sessions on Facebook, Shopee, Lazada and TikTok.

Requirement

- Malaysian, PR, Singaporean

- Minimum Diploma in related field.

- Fresh entry / Minimum 1-2 years related experience.

- Able to work overtime

- Basic skill in Photography

- Basic skill in Adobe Illustrator / Photoshop

- Able to speak English and Mandarin to oversee activities with Chinese-speaking associates

Kindly email/Whatsapp your latest resume to us : [email protected] / 9679 8083

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Job scope

- Photograph and edit images of shoes, bags, and luggage

- Designing the promotional poster (added advantage if knowledge of Canva/Adobe Illustrator/Adobe Photoshop)

- Manage day-to-day e-commerce platform administration and fulfillment.

- Pack products ordered through the e-commerce platform.

- Dispatch orders accurately to the logistics partner.

- To create, manage and upload product listings for Shopee, Lazada, Qoo10, Shopify, and Tiktok.

- Assist in live-stream selling sessions on Facebook, Shopee, Lazada and TikTok.

Requirement

- Malaysian, PR, Singaporean

- Minimum Diploma in related field.

- Fresh entry / Minimum 1-2 years related experience.

- Able to work overtime

- Basic skill in Photography

- Basic skill in Adobe Illustrator / Photoshop

- Able to speak English and Mandarin to oversee activities with Chinese-speaking associates

Kindly email/Whatsapp your latest resume to us : [email protected] / 9679 8083

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Job scope

- Photograph and edit images of shoes, bags, and luggage

- Designing the promotional poster (added advantage if knowledge of Canva/Adobe Illustrator/Adobe Photoshop)

- Manage day-to-day e-commerce platform administration and fulfillment.

- Pack products ordered through the e-commerce platform.

- Dispatch orders accurately to the logistics partner.

- To create, manage and upload product listings for Shopee, Lazada, Qoo10, Shopify, and Tiktok.

- Assist in live-stream selling sessions on Facebook, Shopee, Lazada and TikTok.

Requirement

- Malaysian, PR, Singaporean

- Minimum Diploma in related field.

- Fresh entry / Minimum 1-2 years related experience.

- Able to work overtime

- Basic skill in Photography

- Basic skill in Adobe Illustrator / Photoshop

- Able to speak English and Mandarin to oversee activities with Chinese-speaking associates

Kindly email/Whatsapp your latest resume to us : [email protected] / 9679 8083

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Job scope

- Photograph and edit images of shoes, bags, and luggage

- Designing the promotional poster (added advantage if knowledge of Canva/Adobe Illustrator/Adobe Photoshop)

- Manage day-to-day e-commerce platform administration and fulfillment.

- Pack products ordered through the e-commerce platform.

- Dispatch orders accurately to the logistics partner.

- To create, manage and upload product listings for Shopee, Lazada, Qoo10, Shopify, and Tiktok.

- Assist in live-stream selling sessions on Facebook, Shopee, Lazada and TikTok.

Requirement

- Malaysian, PR, Singaporean

- Minimum Diploma in related field.

- Fresh entry / Minimum 1-2 years related experience.

- Able to work overtime

- Basic skill in Photography

- Basic skill in Adobe Illustrator / Photoshop

- Able to speak English and Mandarin to oversee activities with Chinese-speaking associates

Kindly email/Whatsapp your latest resume to us : [email protected] / 9679 8083

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Job scope

- Photograph and edit images of shoes, bags, and luggage

- Designing the promotional poster (added advantage if knowledge of Canva/Adobe Illustrator/Adobe Photoshop)

- Manage day-to-day e-commerce platform administration and fulfillment.

- Pack products ordered through the e-commerce platform.

- Dispatch orders accurately to the logistics partner.

- To create, manage and upload product listings for Shopee, Lazada, Qoo10, Shopify, and Tiktok.

- Assist in live-stream selling sessions on Facebook, Shopee, Lazada and TikTok.

Requirement

- Malaysian, PR, Singaporean

- Minimum Diploma in related field.

- Fresh entry / Minimum 1-2 years related experience.

- Able to work overtime

- Basic skill in Photography

- Basic skill in Adobe Illustrator / Photoshop

- Able to speak English and Mandarin to oversee activities with Chinese-speaking associates

Kindly email/Whatsapp your latest resume to us : [email protected] / 9679 8083

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Job Description:

• Handle daily administrative tasks
• Sorting incoming mails
• Filing and sorting out documents
• Handle all incoming phone calls & filling
• Perform a variety of ad-hoc tasks as assigned from time to time
• Dedication at work is a must! Meticulous at work
• Oversee and coordinate all administrative activities

Requirements:

• Diploma or equivalent in in relevant field of studies
• Can communicate in Mandarin to liaise with Mandarin speaking counterparts
• Good attitude, Meticulous & able to work independently
• Proficient in MS Word & Excel
• Team player with pleasant disposition and excellent interpersonal & communication skill

• Manage and securely store project-related documents, contracts, and records to ensure easy accessibility and compliance with organizational policies.
• Assist project managers by maintaining accurate and updated project schedules, coordinating appointments, and tracking deadlines to ensure project milestones are met.
• Manage correspondence with suppliers and vendors to ensure timely delivery of materials, resolve procurement issues, and maintain accurate records for ongoing projects.
• Handle client inquiries, schedule meetings, and prepare necessary documentation for client communications and project reviews.
• Monitor project-related expenses, process invoices, and assist in preparing budget reports to support financial management of renovation projects.
• Assist with the creation and reconciliation of project budgets by providing accurate financial data and ensuring timely processing of payments.
• Conduct regular reviews of project documentation and procurement records to ensure compliance with company policies and regulatory requirements.
• Compile and distribute project status reports to stakeholders, ensuring updates on progress, milestones, and any issues affecting timelines or budgets.

Roles and Responsibilities:

1. Administrative Support:Provide administrative assistance to the sales team.
   Maintain organized records and documentation.
   
2. Purchasing and Customer Liaison:Handle purchasing tasks and coordinate with suppliers and customers.
   Ensure timely follow-ups and smooth communication.
   
3. Order Processing and General Duties:Process delivery orders, invoices, and related documents.
   Perform other ad-hoc duties as assigned.
   

Requirements:

• Education: Minimum ITE or Diploma qualification.
• Training: On-the-job training provided.
• Language Skills: Proficient in basic written and spoken English

The Administrative Executive ensures smooth administrative and operational support for the Canossian Child Development Unit (CCDU), which provides therapeutic care to children and families in the Canossian Village and other schools. This role involves coordinating with professionals, families, and schools, preparing funding reports, managing inventories, and maintaining efficient administrative workflows to ensure efficient service delivery.

Work Functions

1. Administrative and Data Management

• Process referral and discharge cases by creating records and preparing necessary documents within the allocated timeframe
• Contact parents/caregivers to provide therapy-related information and cost details
• Gather documentations and apply for subsidies for therapy if required
• Maintain accurate records and databases for children and family cases
• Prepare monthly case update excel
• Remind team members to complete case documentation and updates on time
• Compile and submit stakeholder reports and data
• Draft secondment contracts and official documents
• Work closely with the Manager to ensure smooth administrative operations

2. Operational Support

• Act as the main point of contact for inquiries, feedback, and communication
• Manage calendars and schedules for the unit
• Procure therapy tools, resources, and cleaning supplies
• Track and maintain unit inventory
• Ensure therapy rooms are equipped, organised, and meet hygiene standards
• Coordinate daily meal arrangements with Operations Head
• Arrange meals for team meetings and events (e.g., bonding sessions, birthdays, farewells)
• Initiate the yearly unit calendar and update SOPs and manuals
• Assist in tracking of trainings/ workshops provided

3. Finance

• Manage agreements/ contracts as required
• Monitor therapy tracker and follow up with parents for payments
• Handle weekly case billing
• Consolidate monthly income and expenditure and work closely with finance department to ensure timely and accurate billing
• Prepare all necessary documents required for corporate card statement monthly
• Assist in procurement and ensure compliance with financial regulations
• Monitor payments and therapy schedules for financial reporting

4. Event and Programme Support

• Assist in organising parent workshops, staff trainings, and meetings
• Provide logistical support for therapy and intervention programmes
• Participate in facilitation of programmes and special projects as assigned

5. Compliance and Reporting

• Monitor compliance with organisational and unit protocols, including confidentiality and funding requirements
• Generate routine and ad-hoc reports for management and stakeholders
• Assist in audits and service outcome tracking

Education and Experience

• Diploma or equivalent in Business Administration, Social Services, or related field (relevant experience without a diploma will also be considered)
• Prior administrative experience, preferably in healthcare, education, or social services
• Familiarity with the therapy and intervention process for children and families is advantageous

Technical Skills and Competencies

• Proficient in using Microsoft Office Suite and administrative software for billing and data management
• Strong organisational skills with attention to detail
• Ability to manage multiple tasks and prioritise effectively
• Basic knowledge of therapeutic work is a plus
• Proficient in billing processes and expenditure monitoring

Generic Skills and Competencies

• Excellent interpersonal and communication skills
• Ability to collaborate, build and maintain strong relationships with different stakeholders
• Ability to contribute to a positive work and team culture where members strive for the highest standards of service delivery and care
• Ability to adapt to change and a willingness to embrace new strategies and ways of working
• Ability to work independently with minimal supervision
• Ability to work effectively in a team-oriented environment
• Ability to multi-task and prioritise responsibilities
• Attention to detail and accuracy in record-keeping
• Strong organisational and time management skills
• Demonstrated professionalism and a strong work ethic