We are a Maritime-centric Equipment and Service Provider based in Singapore, providing marine electronics and communications equipment/services and integration services for the commercial marine and offshore industries in Singapore, Asia and Europe regions.

Reporting to the Procurement Manager, the role of the Procurement Executive is to source, select, and negotiate with suppliers to obtain the best prices, terms, and quality for goods and services.

Responsibilities

• Develop and maintain strong relationships with suppliers, fostering a collaborative and productive partnership.
• Evaluate supplier performance regularly and address any issues or concerns that arise.
• Collaborate with internal stakeholders to understand their procurement needs and provide guidance on sourcing strategies.
• Prepare and analyze procurement reports to identify cost-saving opportunities and make data-driven decisions.
• Manage the end-to-end procurement process, including requisitions, purchase orders, and delivery tracking.
• Maintain accurate and organized procurement records and documentation.

Requirements

• Diploma or Bachelor’s degree in business, Supply Chain Management, or a related field. Master's degree is a plus.
• Proven experience in procurement or sourcing, preferably in a similar industry.
• Strong negotiation skills and the ability to build and maintain positive supplier relationships.
• Proficiency in procurement software and tools. Knowledge of ERP systems is an advantage.
• Excellent analytical and problem-solving abilities with a data-driven mindset.
• Effective communication skills, both written and verbal, for interacting with internal teams and external suppliers.
• Attention to detail and the ability to manage multiple tasks simultaneously.
• Strong organizational skills and the ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
• Appointment commensurate with experience.

WAREHOUSE MANAGERManage entire warehouse department, inclusive of technical stock, provisions and warehouse admin teams.

Supervise and guide warehouse staff to ensure they fulfil their roles and responsibilities properly and in a timely manner.

Take ownership of warehouse-related projects such as AGV and VLM, and ensure they are carried out and completed as per Company requirements.

Come up with initiatives to help warehouse improve operational effectiveness and cost-effectiveness, such as reducing overtime costs and packing material costs.

Ensure safety precautions are observed and carried out at all times.

Maintain warehouse area cleanliness and tidiness at all times.

Any other related jobs and assignments as and when assigned to you.

Responsibilities:

· Strategic HR advisory and initiatives aligned with the overall business strategy

· Work closely with regional HR teams in developing fair HR policies for all countries

· Collaborate with team in developing and monitoring overall HR strategies, systems, tactics and procedures across the organization

· Bridge management and employee relations by addressing demands, grievances or other issues

· Support current and future business needs through the development, engagement, motivation and preservation of human capital

· Responsible for recruitment and selection process

· Oversee and support work pass & relocation matters

· Oversee daily operations of the HR department

Requirements:

· Hands-on experience in HR operations & software (Payroll, Work Pass, Timesoft)

· Experience in developing clear and fair company policies

· People oriented, problem-solving skills and results driven

· Competence to build and effectively manage interpersonal relationships at all levels of the company

· In-depth knowledge of labor law and HR best practices

· Proceed with an attitude of going extra mile to help the organization succeed

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Purpose

Join a team of professional education enthusiasts, who deliver high quality programmes in Singapore and around the world to leaders and professionals in governments and private sector. The job requires high energy individuals who are passionate about education to support the development of new programmes (online, hybrid, face-to-face) and the delivery of learning experiences of high quality.

Job Description

- Engage potential clients to determine their needs and work with faculty to develop high quality programme proposals on time
- Engage in simple contract negotiations
- Develop new programmes with faculty that would meet market demands
- Market existing programmes to targeted audience
- Support the delivery of programmes, predominantly in Singapore, but occassionally overseas if required (eg. oversee logistics, liaison with faculty and participants etc.)
- Supporting online programme curation and delivery
- Conduct post-programme evaluation with client and faculty
- Work with internal departments to fulfill other administrative duties as required (eg.finance, logistics, operations etc.)

Qualifications

- Minimum university degree
- At least 2 to 3 years of relevant work experience
- Experience working on programmes or projects for international institutions or clients
- Experience with end-to-end project management and able to handle multiple tasks and projects concurrently
- Knowledge of the South East Asia markets
- Excellent written and spoken communication skills in English
- Knowledge of other language is a plus
- Sound information technology skills including knowledge of Microsoft Office and Adobe Photoshop
- Experience in Salesforce CRM, and online conferencing and collaborative tools, is a plus
- Skills in database management, or ability to learn these skills quickly and effectively
- Excellent team player, motivated, takes initiatives and willing to work longer than office hours when needed.

Highlight on Benefits

• Located at Bukit Timah (near Beauty World MRT)
• Flexible working arrangements
• Completion bonus

Job Description

Reporting to the Finance Operations Team Lead, this role will be responsible for supporting the Finance team on administrative tasks to support finance deliverables and day to day operations. In this critical role of a dynamic growing business, it is an opportunity to gain exposure to finance operations in construction industry and gain experience in Accounts Payable.

Below is a non-exhaustive list of deliveries expected from the candidate. However, it covers the foundation responsibilities and capabilities that are required for the candidate to be successful in role.

• Day-to-day operational tasks including account payables, accounts receivable's and bank reconciliation functions.
• Maintain accurate and thorough finance data records
• Support in any other ad-hoc duties as required by the team
• Adherence to safety in the workplace
• Other administrative scope such as scanning and filing of documents

The ideal candidate should have:

• Diploma graduate in accounting and finance or its equivalent
• Min. 1 year of experience in accounting & finance role
• Detail orientated with a strong professional pride in ensuring tasks are delivered accurately and on-time
• A team player, with a positive proactive approach to managing tasks on hand.

Role: The Accounts Clerk is an entry level role, that will be responsible for assisting with day-to-day accounting & finance function within the company, reporting to the company Accountant.

Responsibilities

• Perform daily accounting & finance duties including receivables and payables processes, general ledger, tax and bank reconciliation, etc.;
• Vetting of receivables and payables to ensure accuracy in financial reporting;
• Prepare monthly financial and management reports;
• Consolidate accounts and ensure compliance with accounting standards;
• Support audit and tax queries;
• Manage timely closing process and reconciliations;
• Support the operational and sales teams from an accounting and finance perspective.

Requirements

• Diploma in Accounting & Finance or equivalent;
• Strong understanding of accounting principles;
• Strong knowledge and competenty in Microsoft Suite, in particular Excel;
• Ability to work in a dynamic environment;
• Ability to work independently with a high degree of accuracy and efficiency;
• Hands-on experience in ERP systems such as Oracle would be an advantage.

We are looking for a Marketing & Communications Executive to undertake marcomm duties for a firm that specialises in heritage and tourism. You will be part of a team that has an interesting and meaningful work environment. You will be involved in raising awareness of and saving Singaporean heritage sites.

Salary: $2,600 - $3,200 (commensurate with relevant qualifications and experience)

Key Responsibilities

Day-to-day management of marketing campaigns, social media accounts & digital platforms

• Research, generate and update content and marketing campaigns
• Develop creative and engaging infographics & videos
• Respond to customer enquiries via phone & online platforms
• Manage communications and branding strategies for the firm with external parties

Details:

a. Write copy for diverse marketing distributions (e.g.; brochures, interview responses, press releases, website materials, social media captions)

b. Attend to and draft responses to customer enquiries via phone or in-person or online platforms

c. Design simple posters and other visuals for, but not limited to, signages, website, wayfinding and social media

d. Enhance online user experience on various communication platforms to provide marketing support to in-house or external events

e. Establish good working relationships with internal and external stakeholders (e.g.; tenants, clients, programme partners, media relations, web designers & e-commerce platforms)

f. Conduct market research and analysis to evaluate trends, brand awareness and competition ventures

g. Assist with any ad-hoc duties that may be assigned by Management

Requirements

● Diploma in Marketing/Mass Communications, BA Degree in Visual Communications/Digital Marketing, or equivalent

● Have a strong command of English language, written and spoken

● Creative flair and problem-solving abilities

● Proficient in MS office, Adobe Illustrator, Canva and other relevant design software

● Proficient in WordPress and Weebly website

● Responsible and able to work independently with minimal supervision

● Singaporeans/ SPR preferred

Advantageous if Candidate Possesses

● At least 2 years of working experience

● Have photography and / or videography skills and experience in relevant editing software

● Have prior experience in content creation and visual design

● Proficient in your mother tongue

● Interest in history, heritage and culture

● Able to start immediately

Working Days/Hours

● 5 day work week, 9AM - 6PM

● Candidate must be able to work on some weekends and Public Holidays to support events

Job Scope:

• Processing of day-to-day financial transactions accurately and efficiently
• Familiar with retail sales & purchase procurement processes
• Assist in preparation of financial month–end reports
• Collation of data and prepare statistic reports

Requirements:

• Proficient in MS office and familiar with accounting software
• Commitment to working efficiently and accurately
• Ability to multi-task and have good organizational skills
• Willing to learn
• Strong interpersonal skills and good team player

- At least 2 year(s) of working experience in the related field is required for this position.

- 5 day work week

What will you do

• Prepare and maintain financial reports and accounting records in accordance with corporate guidelines, corporate timelines and local statutory requirements
• Manage the full spectrum of the accounting functions, including payables and receivables, fixed assets management, general ledger, and cash flow management
• Prepare monthly journal and balance sheet reconciliations, checking and ensuring proper accounting treatment, completeness, and accuracy
• Provide accurate, timely, and relevant recording, reporting, and analysis of financial information
• Assist in the preparation of the quarterly GST report and review annual tax returns
• Coordinate and liaise with external parties (e.g. external auditors, tax agents, corporate secretarial agents, local tax and government authorities) where required
• Collaborating with stakeholders to seek for continuous improvements in internal processes
• Support finance team on ad-hoc tasks and projects.

What do we expect

• BS degree in Accounting, Finance, or a related field
• Minimum 2 years of experience in similar position in an international environment
• Resourceful and able to work independently with a strong sense of responsibility.
• Meticulous and excellent time management
• Knowledge of Direct and Indirect tax
• Excellent interpersonal skills to communicate effectively across the organization
• Excellent Microsoft Excel skills
• Knowledge of SAP B1 a benefit

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

To provide administrative support in the Departments of Japanese Studies and Chinese Studies in the following areas:
1. Secretary to Head of Japanese Studies and general administrative duties
2. Procurement matters
3. Coordinate, plan and provide logistic support for seminars, workshops and events
4. Student matters
5. CET programme
6. Any other duties as assigned

Qualifications

• University degree with preferably 1-2 years of working experience
• Good interpersonal, communication and writing skills in English and in addition, preferably Japanese/Chinese languages, as this role requires communication with Chinese/Japanese-speaking staff, students and external stakeholders
• Meticulous, good planning and organising abilities
• Highly committed with good service-oriented and positive attitude
• IT savvy and proficient in Microsoft Office applications
• Able to multi-task and work well under pressure
• Able to work independently and as a team player

More Information

Location: Kent Ridge Campus

Organization: Arts & Social Sciences

Department : Japanese Studies

Employee Referral Eligible:

Job requisition ID : 23220

Our client, a well-established MNC is seeking for an Accounts Executive / Finance Executive ( A/P & A/R ) - $ 4,500.00 + Bonuses

Requirements

• Diploma in Accountancy/ACCA/CA/CPA
• At least 2 to 3 years experience handling full spectrum of Accounts Payable (A/P) and Accounts Receivable (A/R) functions.
• Meticulous, Independent, confident
• Good interpersonal skill

Others

• Salary up to $ 4,500.00 + Bonuses
• Walking distance from One North MRT station
• Work-life balance

Interested candidate can send in your resume (word format prefer) to [email protected]

We are looking for a Project Executive to prepare, schedule, coordinate and monitor the projects that are being assigned to him/ her. Reporting to the Project Manager in the Project Team, he/ she will

• Work together with the clients, either at our office or client’s locations, to understand their needs and translate them into an actionable plan with the team.
• Work closely and communicate effectively with project manager, and other project team members to create and deliver quality solutions for the clients.
• Perform quality control work, taking into considerations of the budget, schedule, and plans.
• Keep track of project status and provide regular reports.
• Assure all the deadlines are being met.
• Any other ad-hoc tasks to support the business needs.

Requirements:

• Diploma or Degree in Engineering or relevant field
• Proven working experiences as a project engineer
• Project management and organizational skills
• Commitment to exceed customer’s expectations
• Time management and organization skills

Good to Have

• MS Office Skills
• Microsoft Project Skill
• Dynamic Business Central knowledge will be an advantage
• Negotiation skills

Job Responsibilities:

• Handle planning and deployment of crane operators and drivers;
• Ensure proper submission of documentation by crane operators and drivers;
• Report and monitor equipment breakdown and repair status;
• Handle office and booking Hotline;
• Handle all admin duties relating to crane deployment;
• Undertake other admin duties which includes issuance of Purchase Requisition/Purchase Order, compilation of data for monthly reporting;
• Perform ad-hoc duties as assigned.

Job Requirement:

• Minimum GCE 'N' Level;
• Good communications and interpersonal skills;
• Able to handle work pressure;
• Highly motivated and self driven;
• Good and dynamic team player.

Attractive remuneration package for experience and suitable candidates

Interested applicants, please email your detailed resume stating current and expected remuneration package, date of availability to commence work.

We regret that only shortlisted candidates will be notified.

Job Description :

• Partial AR and AP
• AR billing and AP data entry
• Monthly AR and AP reconciliation
• Handle other day to day accounting such as data entry, filing, documentation and etc
• Support admin functions such as order of office supplies
• Assist in any other adhoc assignments

Requirements :

• Minimum Nitec / O Level , with basic accounting knowledge
• Proficient in Microsoft Office
• Knowledge of MYOB/ABSS Accounting Systems will be an advantage
• Responsible, Good interpersonal and communications skills
• Willing to learn attitude

Benefits :

• 5 days week, Monday to Friday 9am to 6pm
• 14 days annual leave
• Variable Bonus
• Medical and Insurance Coverage

# Please apply job via Careerfuture here.

## Please do not apply or send resume to our email, email applications will not be attended.

Singaporean and/or PR

Able to speak both English and Mandarin (to liaise with mandarin clients)

Handling full-set of accounts including AP/AR.

Prepare invoices, debit and credit notes for customers

Prepare payment and petty cash

Ensure accurate and timely monthly closing of ledger systems

Preparation of GST report/ monthly management reporting/ bank reconciliation and journal entries

Liaise with operations on accounting-related matters

Manage cash flow and treasury function

Implement/review and improve internal control

Ensure compliance with group accounting policies and SFRS/IFRS

Ensure compliance with all aspects of statutory, tax, and regulatory requirements for the group of companies in a timely manner

Liaise with banks, external auditors, tax consultants, and corporate secretarial agent

Ensure that all financial reporting obligations are met in relation to government grant claims

Any other ad-hoc finance duties assigned

Job Responsibilities:

• Handle full sets of accounts (AP, AR,GL and Assets).
• Prepare Month-end closing, band & Cash and accounts reconciliation.
• Reconcile with general ledger control figures.
• Prepare Journals, entries, closing monthly reporting.
• Responsible for filing and timely processing of accounting entries.
• Processing of payments to suppliers - local & overseas including taxes and other statutory payments.
• Prepare and submit tax return / GST return.
• Handle staff expenses claim
• Check bank balances and prepare cash position reports.
• Other ad-hoc accounting duties as and when required.
• Patent application submission and management follow up.
• Monitor Vehicle Parking Certificate for heavy vehicle
• Monitor Vehicle inspection date for Road Tax renewal
• Monitor insurance for all the company vehicles
• Other General admin duties.

Requirements:

• Knowledge in Microsoft Excel, MS Office
• Process effective organizational and follow-up skills, paying attention to detail.
• Demonstrate ability to handle work professionally, independently, and efficiently.
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.
• Diploma in Accountancy or equivalent
• Candidates with relevant working experience will be added advantage

The Role

Reporting to the VP, Operational Processes & Control, the successful incumbent will support the Operational Processes & Control team in the management of Group’s policies and procedures, i.e., supporting the regular policies update activities, assisting the roll out of new/updated policies, collecting, and analyzing data for the purpose of monitoring and control. This role will also work closely with all business and corporate units in the Group to compile, analyze, and assist in implementing process improvement initiatives.

Job Responsibilities

• Support the implementation of the Policy & Procedures Framework.
• Assist in policy updates, implementation, and training.
• Provide project management support through assisting in the development and management of project charter, timeline, and progress tracking.
• Implement and improve processes, systems, tools, and best practices to optimize operational efficiency and effectiveness.
• Work closely with a cross-section of functions such as IT and Finance on multiple projects ranging from system implementations, and process workflow reviews.
• Create process documentation/workflows, knowledge articles, and self-service guidance.
• Collect and document business requirements for process improvement efforts.
• Facilitate process workflow modeling to collaborate on process improvements, automation capabilities, and clearly defined end-to-end use cases.
• Review information and trends to ensure that the output of processes is achieving the desired results.
• Conduct maturity assessments against the process activities to highlight areas of improvement or concerns.
• Identify issues and risks.
• Bring inconsistencies and problems to the attention of management.
• Participate in problem resolution.
• Extract reports and provide a high-level analysis of data for review.

Job Requirements

• Bachelor’s degree or equivalent, with at least 3 years’ experience in Business and Data Analysis, Operations and Project Management, process mapping, process improvement, or a related field
• Project Management, Business Analysis or Process Improvement skills such as Six Sigma, Lean or Quality Assurance experience is preferred, but not mandatory.
• Hands-on experience and knowledge in managing change initiatives that redesign, improve existing processes and gain efficiencies.
• Ability to prioritize tasks and meet deadlines with minimum supervision.
• Preferable international experience working with a cross section of stakeholders in different geographical locations.
• Proficiency in MS Office (Word, Excel, PowerPoint, and Outlook)
• Proficiency in process mapping tools, such as Visio, Lucidchart, or similar tools
• Proficiency in data analysis tools and software, such as Excel Macros, Power BI, Tableau, etc.
• Strong project management skills to help coordinate project implementation.

Analytical Skills:

• Strong analytical and problem-solving skills.
• Ability to collect, organize, analyze, and interpret data and processes.
• Attention to detail and accuracy.

Communication Skills:

• Ability to present and explain analysis findings and recommendations in a clear and concise manner using PowerPoint slides, reports, dashboards, charts, graphs, etc.
• Ability to communicate effectively with both technical and non-technical audiences across different levels of the organization.

Business Skills:

• Experience and knowledge of the real estate industry, management processes such as procurement, property management, etc., is preferred.
• Fast learner with ability to understand business objectives and requirements and aligning data analysis with this understanding.
• Knowledge of the core business processes and functions and their interrelationship.

Job Description

- Conceptualize, develop and design Sales and Marketing communications artwork and collaterals

- Materialize both still and motion artworks/marketing materials to support Sales and Marketing activities

- Plan design concepts by studying information provided by Sales and Marketing Manager

- Support sales team in sales reporting, troubleshooting and daily operations

- Assist to maintain media platforms (including website and social media) with accurate and updated graphic information

- Liaise and coordinate with external vendors for final output of all marketing collaterals

Job Requirements

· Must possess Diploma/Degree in relevant discipline

· Minimum experience of 2 years

· Proficient with InDesign, Adobe Photoshop, Illustrator and PremierPro

· Knowledge with Microsoft Office, Excel, Powerpoint

· IT savvy, independent, detail oriented with excellent graphic skills

· Good communicator, interpersonal and presentation skills

Job Description:

1. Support in planning and operationalising of Health Precincts and community care team concept to achieve health-social integration with internal and community stakeholders.

2. Track progress of workplans and workstreams on Healthy Precincts.

3. Support in developing and operationalising plan to empower community to take care of their health.

4. Support in creating community culture to drive behavior towards leading a healthy lifestyle and emphasis on preventive care with community stakeholders. Secretariat support for team, management andstakeholders’ meetings.

5. Coordinate meeting schedules and materials, prepare minutes of meetings and follow up on matters arising.

6. Support in strategic planning and administrative function of the division.

Requirements:

· Bachelor Degree in healthcare or businessrelated fields

· At least 2 years working experience

· Good writing skill

· Good communication skill

· Excellent interpersonal skill

Title: Executive Director – Asia Pacific

Division: Data, Research and Technology

Department: CASE AP Region

Reports to: Vice President, Data, Research and Technology

Status: Full-time, Exempt

Level: Senior Director

Position Purpose

The remit of the Executive Director – Asia Pacific is to serve and to grow the institutional membership of CASE in the Asia-Pacific region and to engage with institutional, advancement and CASE volunteer leaders. The Executive Director will work with CASE Vice Presidents to develop budget goals and ensure income generation growth in the region. The Executive Director will provide effective leadership and management of the Singapore- and Australia- based team – in partnership with divisional matrix managers, to support the effective delivery of CASE’s strategic plan goals. The Executive Director provides vital insight and context on the Asia-Pacific region for the successful delivery of CASE’s strategic plan in support of our members in the region.

Essential function

The core functions of this position include, but are not limited to the following:

Grounded in a review of the value that CASE has provided for decades and an analysis of what advancement professionals in education need now and will need in the future, CASE underwent a recalibration process that led to our new strategic plan, Championing Advancement: CASE 2022–2027. This plan centres on the steps necessary to achieve our strategic intent: defining the competencies and standards for the profession of advancement and leading and championing their dissemination and application across the world’s educational institutions.

CASE is committed to being a ‘member-centred’ organisation and to empowering its members to engage in a rich and fulfilling member experience, characterised by in-sector thought leadership, institutional capacity building and benchmarking, diversity, equity and inclusion acumen, the highest professional global standards and programmes, and a commitment to the continuous professional development of (and support for) advancement professionals throughout their career journeys across the globe.

The Executive Director – Asia Pacific role is critical to achieving our strategic intent and to ensuring that CASE is effectively serving our members in the region.

CORE RESPONSIBILITIES

As the senior-most CASE leader permanently located in the Asia-Pacific region, the Executive Director for Asia Pacific will work closely with the CASE executive leadership team (ELT) to lead the delivery of the CASE Strategic Plan goals in the Asia Pacific, and be responsible for:

· Building and deepening relationships with educational advancement leaders to maximise the value of CASE membership, the utilisation of CASE resources, and to increase revenue from key member institutions through their purchase of additional CASE products and services.

· Working with the VP for Membership Marketing & Communications to build relationships with existing and potential member institutions to strengthen membership retention an achieve membership growth consistent with strategic plan and revenue goals.

· Working with the VP for Membership Marketing & Communications and the VP for Strategic Partnerships on public representation and stakeholder relations. The Executive Director should be viewed as the primary ‘voice’ of CASE in the region, serving on several national forums, including government advisory bodies; the media; and public platforms.

· Working in collaboration with the President and CEO, engage with Asia-Pacific Institutional Leaders across the schools and university sector to raise the profile of CASE.

· Working with the VP for Research, Data and Technology to promote the adoption of the CASE Global Reporting Standards and participation in data collection activities. Also, coordinating to ensure technologies used to support regional operations are aligned across CASE.

· Working with the VP of Volunteer Engagement & Leadership to coordinate Asia-Pacific volunteer governance. Provide guidance and support to the CASE Asia-Pacific Regional Council.

· Working with the VP of Strategic Partnerships to identify and lead on key strategic relationships with peer associations in the Asia-Pacific Region.

· Working with the VP of Education to ensure that CASE Asia-Pacific programmes are a successful part of global CASE programming and consistent with the CASE Career Journey Framework and Competency Model.

· Working with the Chief Financial Officer and VPs in all areas to develop appropriate budgets for the activities in the region, to monitor progress towards goals.

· Working with the VP of Development, Culture and Talent, to ensure that regional office operations support effective HR management and staff retention and growth for the Singapore - and Australia-based staff and ensure that CASE values are upheld in deepening CASE’s commitment to Equity, Diversity and Inclusion in the region, with internal and external focus.

A successful Executive Director will have the confidence of CASE’s Executive Leadership Team, and the CASE team in Singapore/Australia. They will establish credibility with the CASE members and volunteer leaders across Asia-Pacific and other key stakeholder groups.

Liaison Responsibilities

· Work in concert with and diplomatically with all divisions and regions.

· Work as a member of the global CASE Senior Leadership Team, and in particular with the Vice Presidents and Chief of Staff across their strategic portfolios, and the fellow Executive Directors in the CASE regions, to ensure the best sharing of ideas, expertise, and knowledge.

· Incorporate tasks and projects as directed by the objectives in the CASE strategic plan.

Professional Reputation Responsibilities

· In keeping with the CASE values statement, ensure that CASE is well represented by exercising a high degree of professionalism, integrity, and ethics, in all activities, services and products.

Fiscal Responsibilities

· Consult CASE VPs in the development of CASE budgetary goals to support activities in the Asia Pacific region, monitor budgets against those goals, and ensure that CASE resources are utilised effectively and responsibly in the region.

Job Complexity and Knowledge

· This position receives broad direction and is expected to work with a high level of discretion, confidentiality, and diplomacy. This position interacts with CASE staff from across the world in the context of a matrix structure and comes into contact with senior volunteers, members, and other high level external key stakeholders. This position will be responsible for his/her own time management and planning tasks to ensure the key responsibilities are met.

Problem Solving and Judgment

· High-level judgment and problem-solving skills are required, as the Executive Director is frequently faced with situations which require immediate action in response to issues and requests. The breadth and depth of understanding of an issue and the key internal/external persons handling the issue, and the way in which the issue is handled, all affect the outcome of the situation.

· Working within a matrix structure is complex and core to the global organisation.

· It is critical that the Executive Director values the power of CASE as the leading association worldwide for educational advancement and understands the unique role our community and staff in Asia Pacific plays in advancing education in the region. The association-wide Strategic Plan presents a powerful opportunity for CASE to drive conversations about the importance of advancement in education. The Executive Director for Asia Pacific will be critical to ensuring association-wide collaboration with responsibilities for staying abreast of key regional issues and sharing information across CASE subject matter and discipline experts.

Professional and Organisational Knowledge

· The position requires that the Executive Director develops a deep understanding of CASE, its policies and procedures and an understanding of the culture and regional and divisional interdependencies.

· This position requires a deep understanding and respect for CASE’s systems and workflow and global consultative culture.

Management/Supervisory Responsibilities

· Within the CASE matrix structure, provide regional supervision for staff in the Asia-Pacific region. Work with VPs in appropriate areas to coordinate the management, hiring, and training regional staff working within various CASE divisions.

· Support the Executive Leadership Team in setting annual goals and objectives.

· Mentor, guide and evaluate the way the individuals perform their work; encourage continual professional development.

· Create and maintain a collegial, inclusive work environment that enables staff to make a positive contribution and encourages mutual respect and trust.

· Ensure that information is communicated up, down, and across the association so staff can fulfill their responsibilities and make sound decisions.

· Ensure that plans and programmes are in place that advance CASE’s goals for inclusiveness.

· Demonstrate by example and communicate ways in which each CASE employee can enhance his or her awareness of the importance of inclusiveness to the organisation.

•Performs other duties and responsibilities as assigned by the manager.

Education and Experience:

• College or university degree required.

• Significant senior management expertise, with a minimum of seven years progressively responsible experience, gained in an educational/membership/ training organisation or not for profit/association environment.

• Experience and knowledge working in the Asia-Pacific region.

• Experience preferred in one or more areas within institutional advancement (alumni relations, communications, marketing, fundraising, or advancement services).

• Experience of managing volunteer boards, affinity groups or stakeholders.

• Experience managing and motivating staff as well as working with colleagues across an organisation to develop plans, achieve goals, and deliver results.

• Experience developing and implementing member or customer engagement strategies and confident in building relationships at a leadership level and with influential stakeholders.

• Experience working across a complex, matrixed association, or institution preferred.

Skills, Abilities, and Attitudes:

• A demonstrated interest in advancing education in the not-for-profit sector.

• A strong commitment to contributing to a culture that celebrates diversity and inclusion.

• An understanding of, and interest in, engaging with a broad range of cultures and countries.

• A recognition of the value of CASE’s global reach and how this could serve region.

• A demonstrable interest in and appreciation of the activities, purpose, and ethos of CASE.

• A strong communicator with rapport who is approachable and a good listener.

• A strong service orientation.

• Self-awareness and the ability to give and take feedback.

• The ability to influence a wide range of people both through negotiation, gravitas and leading by example, with a high level of professionalism and diplomacy.

• A strategic mindset and ability to make an effective contribution to the activities of the association.

• A creative thinker who is excited by learning and finding innovative approaches to work.

• Strong business acumen with the ability to perform at both the strategic and tactical level.

• A self-starting approach and ability to take initiative.

• Empathetic team member.

• Ability to work collaboratively with colleagues in different geographies and from different cultural backgrounds.

Apply by Sun, 21 January 2024: https://candidates.perrettlaver.com/vacancies/3976/executive_director_asia_pacific/

For informal inquiries please contact Eljoh Balajadia at [email protected] or +44 203 928 7375.

Customer service executives use their skills and experience to ensure that a company delivers the highest standards of service to customers, aims to maximize customer satisfaction and identifying new opportunity.

Maintaining consistent quality control, standardizing procedures and policies, and establishing expectations of customer service.

Interact with customers to provide and process information in response to enquiries, concerns and requests about quotation and operational matters in a timely and accurate manner and providing excellent customer services.

Job Responsibilities:

· Handle enquiries, prepare quotations, process shipment and transport requests.

· Manage incoming calls

· Coordinate with customers for their local, import and export shipments

· Understand import and export process

· To complete all required documentations on time.

· To provide customers with proof of deliveries on time

· To submit all documents for billing on time

· Provide assistance with sales and marketing activities as required

· Build sustainable relationships and trust with customer accounts through open and interactive communication

· Provide accurate, valid and complete information by using the right methods/tools

· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents.

· Follow communication procedures, guidelines and policies

· To liaise with customers/drivers with regards to any delivery issues

· Tallying/monitoring of deliveries’ invoices

· Check and following up of returns

· To report incidents and hazards as per the relevant working instructions.

· Ensure accurate data entry in reports

· Any other ad hoc task assigned

Job Requirements:

· GCE “O” level certification or ITE certificate or Diploma holder

· At least 2 years of working experience in the related field is required for this position. Demonstrate ability to handle work professionally, independently and efficiently with a strong customer service mindset

· Possess effective organizational and follow-up skills, paying attention to detail

· Good working attitude with positive customer mindset

· Able to work under pressure in a fast-paced environment

· Good to have at least basic experience in sea/ air shipment procedures

· Team player, independent with good communications skills.

· Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner

Responsibilities

• Plan and execute online marketing activities and social media campaigns.
• Work with web designer on overall maintenance of the company’s web sites.
• Develop and maintain partnerships to deliver and implement marketing activities.
• Analyse marketing results and activities through Google Analytics.
• Track and meet KPIs for campaigns, online sales and web traffic.
• Any ad hoc projects, as and when required by the management.

Requirements

• Diploma in marketing, information systems or new media.
• 2 to 3 years of experience in the similar capacity.
• Web savvy and keen interest in internet technologies.
• Creative and works well in a team.
• Experience in SEO, SEM and social media marketing.
• Experience in a publishing or academic environment will be an added advantage.
• Experience in HTML coding and video/editing tools are necessary.
• Experience running live stream and online events will be an added advantage.