About Company:
Our client is a Japanese entertainment company producer of collectible card games and trading cards, publisher of mobile apps and games, promotional items and many other venues, which was founded in 2007 and is headquartered in Tokyo

Job Description:
- Managing and updating official social media and website
- Copywriting for social media, website, articles, monthly newsletter (B2C & B2B)
- Brainstorming and proposing new promotional plans to boost brand image and awareness
- Preparing press releases
- Managing community outreach (speaking to community leaders, YouTuber collaborations)
- Managing digital promotion (Google Ads, Facebook Ads)
- Tailor promotional plans to fit each product release
- Data analysis (social media, surveys, ads)
- Other ad hoc duties as assigned by the company

Job Requirements:
- Candidate must possess at least Diploma/Degree in Marketing/Communications
- At least 2-3 years of relevant work experience
- Strong understanding of social media/digital marketing platforms
- Excellent communication skills in English, both written and oral.
- Proficiency in Japanese language is an added advantage, both written and oral, to liaise with Japanese speaking associates when required.
- Willingness to learn the trading card games in order to boost promotion of the brand and product
- Have working knowledge in games, anime, and popular or internet culture will be an added advantage.
- Strong team player with excellent interpersonal and communication skills
- Excellent at schedule management and multi-tasking
- Open to work on some weekends/public holidays for Company events when required.
- Open to travel overseas for business trips when required.

Compensation:
- Working location: Odeon Towers
- Working hours: Monday to Friday 8.5 hours/day including 1 hour lunch break
- Flexible reporting time to work between 8.30am to 10am; 1 hour lunch break between 11.30am to 2pm
- AWS
- Performance bonus

Job Description

Responsibilities

Reporting to HR Manager/ Senior HR, this incumbent is responsible for full spectrum of Human Resource services and support including assisting in the preparation of payroll in a timely and accurate manner.

• Manage end-to-end recruitment process of local and overseas employees including work pass matters relating to application, renewals, termination
• Liaise with regulatory / authorities for employment matters, e.g. Ministry of Manpower, Immigration & Checkpoints Authority, Ministry of Health, Singapore Medical Council, Allied Health Professionals
• Manage staff movements, contract renewals, attend and manage both frontline and office employees’ queries
• On-boarding and ensuring full integration into company and also off-boarding for all employees
• Assist in the process of monthly payroll using SmartHRMS HR & Payroll system as well as maintain and update employee records and personal data in HRIS system
• Manage performance review, annual salary review and bonus payment processes
• Involve, manage HR projects and organise employee engagement activities
• Any other duties as assigned

Requirements

• Minimum Diploma in Business, Human Resources or relevant qualification
• Possess at least 2 years human resources experience as a 360 HR practitioner
• Meticulous, possess numerical critical reasoning skills
• Systematic and well organized
• High level of integrity, good communication skills
• Able to manage ever-changing business and regulatory landscape
• Proficient with Microsoft Words, Excel & Powerpoint
• Able to start work immediately or within short notice

As an EO Associate Engineer, you will be responsible for Electro-optics system site support, perform troubleshooting, fault diagnosis and failure analysis to determine the cause of failure for the system. Diagnose and repair EO system issues in lab by using logical, step-by-step approaches to ensure minimal downtime for the customers.

Key Responsibilities

• Support the team on Electro-optics and surveillance systems for preventive and corrective maintenance at sites and vessels

• Update all fault reporting documentation for monthly project meeting

• Liaise with customer for maintenance activities

• Perform in house repair of Electro-Optics equipment

• Perform rotational 24x7 standby services for fault recovery works at various locations

• Able to work offshore and work at height

• Support system setup, testing and installation

• Perform other duties as assigned by superior

Knowledge, Skills and Abilities

• Min ITE certificate / Diploma in electrical / electronic / computer engineering

• Possess Singapore Class 3 driving license

• Experienced in Electro-optics System will be an added advantage

Personal Attributes

• Positive work attitude, self-motivated, creative, and resourceful with a customer first mind set

• Independent, hardworking, and able to work under pressure

• Able to handle emergency situations outside of normal work hours when required

• Good inter-personal, organizational, problem solving and teamwork skills.

1. Role Description

This position reports directly to the CEO and interfaces closely with our Administrative and HR department. Parklab will train him/her to become a proficient individual under versatile environment. Parklab is a company that is commited to superior financial standing staff development, personal growth and integrity. This is to ensure that the company experience healthy growth over the years.

2. Specific Responsibilities

• Full set of accounts
• Submission of GST
• ARs and APs
• Accounting of petty cash
• Issuance of tax invoice
• Reporting of P&L and balance sheet
• Any bank related matters
• Financial advisory

3. Competencies

1. Learn to work with the accountant and the CEO to deliver the full financial report on a yearly basis.

2. Submission of GST to IRAS

3. Gain experience with Human Resources Online Systems (LMS / Payroll) and Accounting System.

Responsibilities:

- Receive and tally goods according to delivery order/ invoice from supplier/s.

- Receive tallied goods into inventory system.

- Pick outlet/s ordered goods, scan quantity using PDA and import data from PDA into inventory system.

- Pack goods onto pallet to prepare for delivery to outlet/s.

- Report discrepancy such as shortages, excess and damaged stocks to superior.

- Ensure proper book-keeping of documentation for records and traceability.

- Perform quarterly stock take.

- Perform general housekeeping.

- Any other adhoc duties as assigned.

Requirements:

- No working experience needed, job training will be provided.

- Able to work independently and as a team in a fast pace environment.

- Able to do heavy physical work activities.

- Possess high integrity and strong commitment towards your job.

CONTINENTAL LAW LLP undertakes corporate secretarial services for its clients. It has a team of professionals focused on tailoring its services to the specific needs of its clients in the provision of corporate secretarial services.

The successful candidate(s) will undertake the maintenance of statutory registers and the drafting of company resolutions for the firm's corporate clients. He or she will also assist the partner general administrative duties.

Requirements:

• Singapore Citizen/Permanent Resident (Foreigners on MOE bond may also apply. We are not in a position to consider foreigners who are not bonded to MOE)
• Degree / Polytechnic Diploma
• No experience required as training will be provided
• Salary will commiserate with qualifications and experienc

Manage the Associations Commons’s website and weekly eNewsletter. Execute regular sales and marketing campaigns to promote the brand and the value it delivers, increasing audience engagement and driving advertising revenue.

RESPONSIBILITIES

Weekly Editorial

• Manage website and social media accounts, including content upload and eNewsletter preparation.
• Email eNewsletter to subscribers and advertisers.
• Compile performance metrics (Eg. Engagement rates, click-through rates, etc) for each article and media, for management analysis and decision-making.

Regular Campaigns

• Implement sales and marketing campaigns over website, social media and email.
• Compile campaign performance metrics (Eg. Engagement rates, click-through rates, etc) for management analysis and decision-making.

General

• Stay on top of milestones and deadlines for above-mentioned activities.
• Work closely with editorial team and sales team to ensure smooth and timely channelling of content and information, so as to meet deadlines.
• Conduct ad hoc market research and competitor analysis, as and when required.

WORK HOURS

Full-time; 5-day work week (Mon – Fri).

• 2 days in office.
• 3 days flexi / remote, but subject to ad hoc need to be in office.

WORK LOCATION

Curtin University, 10 Science Park Road, Singapore 117684 (On Intern-training days)

REQUIREMENTS

Karen & Karen is not looking for any specific qualifications or work experience because today’s economy is driven by creative cross-disciplinary applications, and we are training the individual from ground up. Accordingly, the following general qualifications, experiences and traits are important to us.

• At least a diploma in any business, accounting or STEM course of study.
• At least 3 years cumulative of corporate experience.
• Curious disposition, patience in learning, courage to make mistakes, grit to achieve, and a long-term visionary.
• Maturity to understand contexts and purposes behind different business functions, their interconnectedness, and their impact on one another.
• Maturity and courage to question operations, and enjoys brainstorming with team and sharing alternative ideas.
• Proficient in marketing software (Eg. HubSpot, web interfaces, etc). Otherwise, confident and proactive in accessing resources and helpdesks in learning these marketing software.

WHAT WE OFFER

The candidate can look forward to a competitive salary, personal growth and leadership opportunity.

• Competitive salary of $3,400 per month.
• Nurturing, collaborative, dynamic work environment.
• Exciting stakeholder experience in product and brand building from scratch.
• Professional growth and development, learning about media business and marketing in today’s digital landscape.
• Direct training and guidance by company directors, with the aim of grooming a company leader to support the company’s growth and expansion.
• Opportunity for management leadership position, to lead future sales and marketing teams.

HOW TO APPLY

• Apply via MyCareersFuture portal (www.mycareersfuture.gov.sg).
• Include cover letter and resume.
• Closing date: 31 December 2024, Tuesday.
• Only shortlisted candidates will be contacted for interview.

ENQUIRIES

• Email us at [email protected].
• Note that job application will NOT be accepted via email, and MUST come through MyCareersFuture portal (www.mycareersfuture.gov.sg).

ABOUT US

Karen & Karen Pte Ltd (K&K) is a business and marketing consultancy that helps its corporate clients with business analysis, strategy and transformation. Activities include market research, customer survey, strategy development, action planning, market outreach and expansion, and more.

Associations Commons (AC) is K&K’s digital media that provides MICE intel and resources to companies, and trade and professional associations. It also provides MICE solution providers with global market reach. The purpose of these provisions is to create a well-connected MICE ecosystem, to help organisations raise the bar in planning and executing their meetings, incentive travels, conferences and events. The AC website is currently being developed, along with its weekly eNewsletter. Concurrently, its base of subscribers and advertisers are being built.

We are seeking a dedicated and experienced Executive/Senior Executive, Finance professional to join our dynamic team. In this role, you will manage critical financial operations, including revenue tracking, reporting, and compliance. You will play a key role in ensuring financial accuracy and efficiency, while contributing to system improvements and audits. If you are detail-oriented, organized, and have a passion for finance, we invite you to apply and become an integral part of our organisation.

Responsibilities:

Revenue

• Prepare monthly Income Report.
• Obtain timely payments and receipts from clients within agreed payment terms.
• Perform follow-up via phone call, email or letter for overdue debts.
• Monitor client account details for non-payments, delayed payment and other irregularities.
• Prepare provision and bad debts for clients.
• Perform monthly Bank Reconciliation.
• Banking & Process Giro Application.

Reporting

• Prepare and updates Resident’s Trust Fund & deposits paid by Clients.
• Prepare and submit quarterly subvention to MOH.
• Assist in the preparation of Medifund & Subvention audit by MOH.
• Assist in system implementation.
• Assist in external and internal audit.
• Comply with policies and requirements.

Others

• Handle petty cash.
• Maintain Annual Fixed Asset Count and Petty Cash Count.
• Undertake any other duties as assigned by Reporting Officer and Head of Centre, including supporting systems testing and periodic work process related reviews.
• Complete administration and other duties satisfactory and on time.

Job Requirements:

• A diploma or degree in Accountancy is required.
• Preferably 2 years relevant experience.
• Good teamwork and communication skills.
• Hands on experience with Accounting Software and MS Office.
• Good initiative and willing to learn and improve.
• Detail oriented and organised.

• Position: Operations Manager (Fast Food Chain)
• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• AWS and VB
• Company shuttle bus to and fro office.
• 5 days work week.

Description:

• Manage and issue purchase orders (POs) for both direct and indirect materials, ensuring timely delivery to meet manufacturing and office needs.
• Collaborate with the Quality Assurance team to confirm that all purchased materials meet the required specifications and quality standards.
• Work closely with the Planning team to proactively address potential shortages or urgent needs, avoiding last-minute rushes for critical materials.
• Negotiate with suppliers and vendors to secure favourable pricing, ensuring competitive costs and long-term partnerships.
• Monitor supplier performance by tracking delivery timelines and product quality, ensuring consistent and uninterrupted material supply for production.
• Identify and source alternative suppliers to implement cost-saving strategies and minimize potential stock obsolescence or overstocking.

Requirements:

• At least 1 year of experience in purchasing and procurement, ideally in a manufacturing environment.
• Strong negotiation skills with the ability to establish strategic partnerships and manage supplier relationships effectively.
• Knowledge of inventory management, material specifications, and cost-saving initiatives.
• Proficient in using purchasing systems and tools for order processing, price management, and generating reports.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

EA License Number: 02C4944
Registration Number: R21103235
EA Personnel: Ryan Teo Shun Xiang

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Job Responsibilities:

1. Draft, review, and archive various contracts, ensuring accuracy, compliance, and adherence to regulatory standards.
2. Develop compelling project promotional content, support marketing initiatives, and enhance brand visibility and market influence.
3. Gather, validate, and manage client project information, ensuring completeness, accuracy, and timely submission of required materials.
4. Assist sales managers in project execution by preparing essential documentation and streamlining workflow efficiency.
5. Monitor project progress, maintain strong client relationships, deliver exceptional after-sales support, and drive client satisfaction.

Job Requirements:

1. Associate degree or higher, with preference for candidates from relevant academic disciplines.
2. Minimum of 1 year of professional experience; candidates with backgrounds in business support or copywriting will be prioritized.
3. Demonstrate professionalism, strong interpersonal acumen, and the ability to foster collaboration within teams.
4. Proficient in both written and verbal Chinese and English communication, with proven capability to manage bilingual documentation.

We invite highly motivated, dynamic professionals to join our growing Quality & Risk Management Team.

Our Quality & Risk Management Department disseminates timely and relevant information on developments in legislation and regulations, executes initiatives to manage our risk in a challenging environment. The position involves operating as part of a risk management and compliance team.

The AML Monitoring & Compliance function is part of Quality and Risk Management supporting the Firm in customer due diligence process to evaluate the KYC screening results, identify any potential risks prior to accepting or continuing business relationships, ensuring they falls within the regulatory and compliance expectations.

Job Description and Responsibilities:

• Evaluate, perform validation of completeness and accuracy of the KYC screenings, evaluate and document the assessment of the results according to relevant regulations, guidance and procedures
• Handle internal queries on regulatory requirements and compliance policies and procedures on AML-CFT
• Provide support in the development and maintenance of in-house training content for periodic trainings on AML-CFT
• Participate in establishing, implement and provide oversight AML/CFT policies, procedures, systems and controls
• Manage and engage with internal stakeholders, setting service standards and resolving issues in accordance with organizational procedures, promote understanding and compliance with risk management policies and procedure

Job Requirements:

• A recognized degree, preferably in Accounting, Banking & Finance or equivalent
• Minimum 2 years of relevant experience in compliance and regulatory matters with a sizable financial institution/regulatory body, legal, brokerage and investment firm preferred
• Candidates with Certified Fraud Examiner (CFE) or Association of Certified Anti-Money Laundering Specialists (ACAMS) will be an added advantage
• Working knowledge of local regulatory guidelines, KYC and AML guidelines is essential
• Possess strong analytical and problem-solving skills with excellent verbal/written communication and interpersonal skills
• Ability to exercise sound judgement, escalate issues and propose solutions appropriately
• Familiar with the use of research databases such as Lexis Nexis, World Check, Factiva, Corporate Registries and related research tools
• Team player, self-motivated, resourceful and has an eye for detail

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Job Description & Requirements

• Direct and coordinate food and beverage operations to ensure customer satisfaction and profitability.
• Develop and implement policies and procedures to improve operational efficiency.
• Manage staff, including hiring, training, scheduling, and performance evaluation.
• Ensure compliance with health, safety, and sanitation regulations.
• Monitor inventory levels and order supplies as needed to meet demand.
• Collaborate with chefs and kitchen staff to plan and execute menus.
• Handle customer complaints and feedback promptly and effectively.
• Analyze financial data to identify areas for cost reduction and operational improvement.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or Computer Science.
• Proven experience as a Food and Beverage Executive or similar role in the hospitality industry.
• Strong leadership and team management skills.
• In-depth knowledge of food and beverage operations and service standards.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle pressure.
• Strong problem-solving and decision-making abilities.

Skills

• Leadership
• Customer service
• Staff management
• Inventory management
• Menu planning

· Must be able to work on weekends, public holidays and on split duty

· Must possess service oriented attitude and be adept at handling guests

• In charge of the operational procurement process for ship’s requirements.
• Negotiate / communicate with suppliers specifying quality, quantity, and delivery schedules
• Schedule, arrange, and follow-up on logistics to ensure cost effective and timely delivery of
• items on board
• Monitor schedules of the assigned group of vessels to optimize deliveries on board
• Proactively participate in department meetings and other activities.

• Basic knowledge on how to use website
• Able to communicate with customers and sell products
• Issue customer invoice, data entry, filing and other general admin duties, i.e. answering phone calls, etc
• Liase with suppliers for ordering, quotation and others matters.
• Responsible with work and able to help with ad-hoc duties given.

Job Responsibilities

User Support

• Respond to users’ support requests using Help Desk system;
• Assist with installing, configuring and maintaining PCs, networking equipment and network operating systems.
• Escalate support requests to senior team members when required.

IT Administration

• Perform basic administrative support duties as required to meet specific operational objectives.

Business Application Support

• Demonstrate progress of performing basic tasks within business applications under the supervision.
• Liaise with vendors when necessary;
• Maintain documentations in Help Desk system, User Manuals, Knowledge base, and procedures.

Job Requirements

• Degree or Diploma in Information Technology, IT-related courses
• Able to work independently and support business units daily
• Candidates with 1 to 2 years of working experience in IT industry may apply
• Ability deploy, configure, and support operating systems on desktop and mobile (Windows 7, Windows 10, Microsoft 365, Microsoft Active Directory, Android and Apple IOS).

ACCOUNTS EXECUTIVE

Job Description & Requirements

Job Description & Requirements

Account Assistant Roles & Responsibilities·

Prepare and provide invoices to customers through multiple channels (e.g. mail, e-mail etc.).

· Issue customer account statements.

· Perform AP/AR function.

· Answer and resolve any queries received from customers regarding billing.

· Send reminders, and contact customers for follow-up on payments.

· Assist with other administrative tasks as required.

. Match/Check Delivery Order/Purchase Order/Tax Invoice.Required Skill(s)·

. Candidate must possess minimum LCCI dipolma;

· At least 2 years of working experience in a related field is preferred;

· Excellent time management and organization skills;

· Proficient in MS Office is a must;

· Proactive and mature working attitude;

· Ability to communicate with our customer/supplies.

· Able to work independtaly on a full set accounting.

· Able to work 5.5 days with alternate Saturday off.

Responsibilities:

- Ordering of Products, Unloading of Products and Replenishing of Products onto product racking.
- Ensure product prices are up to date and accurate at all time.
- Checking on expiry dates and shelf lives of products.
- Maintain and store products neatly.
- Perform daily housekeeping.
- Provide good service to customers at all times.
- Any other adhoc duties as assigned.

Requirements:

- No working experience needed, job training will be provided.
- Must be able to carry at least 5KG / 10KG of load.
- Able to stand for long hours.

Job Title: HR Executive - Payroll, Timesheet, Attendance & Leave Management

Job Overview:

We are seeking a highly organized and detail-oriented HR Executive to manage our company's payroll, timesheet, attendance, and leave management systems. The ideal candidate will have experience in HR generalist functions, particularly with payroll administration, employee time tracking, attendance monitoring, and leave management processes. You will play a crucial role in ensuring accurate and timely processing of payroll and the maintenance of employee attendance and leave records.

*Key Responsibilities:

Payroll Management:*

Process and manage payroll for all employees, ensuring accuracy and compliance with company policies and local regulations.

Ensure timely disbursement of salaries, bonuses, and other compensation.

Handle payroll queries from employees regarding salaries, deductions, and reimbursements.

Maintain payroll records and ensure confidentiality of payroll information.

Prepare and submit necessary reports related to payroll, taxes, and statutory benefits.

Timesheet Management:

Oversee and manage the timesheet system, ensuring accurate recording of employee work hours.

Ensure compliance with company policies regarding work hours, overtime, and shift patterns.

Review timesheets for accuracy and resolve discrepancies.

Assist in setting up and maintaining time and attendance systems.

Attendance Monitoring:

Track and maintain accurate records of employee attendance and absences.

Manage and monitor employee attendance patterns and report on trends.

Address attendance-related issues in accordance with company policies.

Ensure compliance with labor laws and company policies regarding work hours and breaks.

Leave Management:

Manage employee leave records (sick leave, vacation leave, maternity/paternity leave, etc.).

Ensure accurate and timely leave approvals and adjustments.

Coordinate with employees to track their leave balance and update records.

Provide reports on leave trends and assist with planning for absences.

Ensure compliance with statutory leave policies and company guidelines.

HR Generalist Support:

Assist in other HR activities such as recruitment, onboarding, and employee engagement.

Help with performance management processes and employee relations.

Prepare HR-related documentation and reports as needed.

Stay updated on HR best practices, labor laws, and compliance requirements.

Accounts Executive

Mon to Fri

0900am to 0600pm

Local/PR

Location : Pandan Loop (Near West Coast)

Prepare invoices, quotation, and other office / administrative paper work document.

The Operations Liaison Assistant will play a critical role in ensuring smooth communication and coordination between operations, sales, and customer service departments. This role involves supporting day-to-day operations, addressing customer needs, and ensuring a seamless experience for customers purchasing home and living products and consumer electronics. The ideal candidate is proactive, detail-oriented, and has a strong commitment to customer satisfaction.

Key Responsibilities:

Operational Support:

• Act as a bridge between warehouse, logistics, sales, and customer service teams to ensure operational efficiency.
• Monitor order processing, shipment schedules, and inventory levels to ensure timely delivery to customers.
• Assist in the coordination of returns, exchanges, and warranty claims for home and living products and consumer electronics.
• Identify and resolve delays or issues in product delivery by liaising with internal teams and external partners.

Customer Service:

• Serve as the first point of contact for customer inquiries related to product availability, order status, shipping, and aftersales support.
• Proactively communicate updates to customers regarding their purchases, addressing delays, and providing alternatives when necessary.
• Handle escalated customer complaints with professionalism, ensuring a positive resolution while maintaining customer satisfaction.
• Assist customers with technical inquiries related to consumer electronics, including troubleshooting minor issues and directing them to appropriate resources for support.

Administrative Coordination:

• Support the operations team by maintaining accurate records of inventory, order fulfillment, and service logs.
• Assist in tracking key performance indicators (KPIs) to identify areas for improvement in customer service and operations.
• Collaborate with the sales team to process special orders, promotional activities, and product rollouts.

Cross-Functional Collaboration:

• Work closely with the merchandising team to keep product details, pricing, and availability up to date.
• Coordinate with the technical support team to resolve customer issues related to consumer electronics.
• Assist in implementing operational improvements that enhance the customer experience and streamline workflows.

Requirements:

• Proven experience in customer service, operations, or administrative support roles, preferably in retail or e-commerce.
• Familiarity with home and living products and consumer electronics is a strong advantage.
• Strong communication and interpersonal skills to effectively collaborate with internal teams and customers.
• Ability to multitask, prioritize responsibilities, and maintain attention to detail in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with order management or CRM systems (e.g., Salesforce, SAP) is a plus.
• Problem-solving mindset with the ability to resolve customer and operational challenges promptly.
• High level of professionalism, empathy, and customer focus.

This role offers a unique opportunity to blend traditional executive support with a strategic planning focus, contributing to the organization’s long-term goals and decision-making process. You will be supporting the conducting of research, analysing data, and providing valuable insights to the Senior Leadership team to facilitate strategic planning and business growth.

Responsibilities:

Administrative Support

• Administrative support to Top management, including but not limited to calendar management, meetings (internal/external) coordination, travel arrangements, expense claims.
• Manage sensitive and confidential information with discretion
• Plan day-to-day schedule in an efficient and error-free manner
• Organize, plan and coordinate management events and meetings.
• Collaborate with key management team across divisions and countries to ensure alignment of initiatives and communications
• Provide divisional administrative support relating to general administration, organizational changes and business continuity.

Strategic Support

• Support the Senior Leadership team in the organization’s strategic planning, transformation and change management initiatives.
• Conduct research to identify trends, opportunities and risks that impact the organization’s strategic goals.
• Analyse relevant data sets extract meaningful insights to support strategic initiatives and decision-making processes.
• Keep abreast of current affairs, economic & industry trends, market dynamics, and emerging technologies that may impact the organization’s strategic direction
• Preparation of reports/presentation materials

Requirements:

• Bachelor’s degree in any discipline.
• Minimum 3-5 years of relevant working experience
• Excellent communication skills, with the ability to present complex information in a clear and concise manner
• Professional C-level (& secretaries) communication skills across Asia regional countries
• Strong proficiency in MS Office Suite and Dala Analysis tools.
• Meeting convention and event organization skills
• Strategic thinker with strong business mindset
• Discreet and ability to handle confidential information
• Fast worker and street-smart in problem solving
• Possess good initiative and pleasant disposition
• Exceptional organizational and multi-taking abilities
• Adaptable and with ability to work in ambiguous and fast-paced environment.
• Positive learning attitude, a strong team player
• Self-driven & fast learner
• Good time management and ability to prioritize tasks
• Experience working in a regional office preferred
• Proficiency in Japanese (read, converse and write) would be an added advantage as this position will need to liaise with Japan HQ on a frequent basis, on matters which may include but not limited to day to day matter, translation of document from Japanese to English (vice versa).