Are you an outgoing and dynamic individual with a passion for sales and a background in Fast-Moving Consumer Goods (FMCG)? Calgin Enterprises is looking for an enthusiastic Outdoor Sales Executive to join our team. In this role, you will be responsible for promoting and selling our products to industries and other customers in your designated area.

Benefits:

• Salary with commission.
• A company van will be provided for work-related travel.
• Opportunities for professional development and career advancement.
• Supportive and friendly work environment.

Key Responsibilities:

• Develop and maintain relationships with current and potential customers.
• Carefully monitor contacts, promotional activities, and sales volume.
• Identify new business opportunities and maximize sales potential.
• Provide excellent customer service and address any queries or concerns.
• Prepare sales reports and maintain accurate records of sales activities.
• Collaborate with the marketing team to implement promotional strategies.
• Handle deliveries and ensure products meet customer specifications.

Job Requirements:

• Minimum 2 years of experience in outdoor sales, preferably in the FMCG sector.
• Outgoing and personable with strong interpersonal skills.
• Customer service oriented, good team player with multi-tasking capabilities.
• Diligent and self-motivated with a results-driven attitude.
• Strong organizational and time-management abilities.
• Proficient in computer applications (MS Office, etc.).
• Must be comfortable with travel and working independently.
• Well-groomed & neat
• Must possess a valid Class 3 driving license.

The Events Coordinator/Conference Services Coordinator plans and arranges the details of events. These include logistics planning to complex decorations for events, which range from meetings to dinners. He/She in charge of booking facilities for upcoming events, and meeting clients to discuss the event’s purpose. He/She must follow the client’s vision and details for the event.

He/She needs to provide administrative support for the department. He/She must conduct on-site coordination, and site inspection done during, before and after the events. He/She needs to create the Banquet Event Order in a timely manner. He/She must also use suggestive selling to boost profits.

He/She needs to work in a fast-paced setting. He/She maintains precise and overall awareness of the property. He/She also arranges functions correctly and efficiently. He/She needs to serve as a point of contact for clients. In addition, he/she must also converse with them via phone or email to respond to queries and requests.

~ Quarterly performance bonus

~ Aid customer service over various platforms
~ Communicate and relate well at the workplace
~ Follow food and beverage safety and hygiene policies and rules
~ Grow eersonal effectiveness at an operations level
~ Handle guest concerns
~ Issue sales proposals
~ Maintain a personal image and emotional competence
~ Perform computer applications at basic level
~ Perform essential online functions
~ Project a professional image
~ Provide go-the-extra-mile-service
~ Provide sales services
~ Show the service vision
~ Use upselling and suggestive selling methods
~ Work in a team

Company Overview:

prettyFIT is a leading ladies' shoes company in Singapore with a commitment to providing quality and stylish footwear to our customers. Our products are designed to fit any occasion and are loved by women of all ages. We are looking for an enthusiastic and results-driven E-commerce Executive to join our team.

Job Summary:

As our E-commerce Executive, you will be responsible for managing the online sales of prettyFIT. You will work closely with our marketing, operations, and IT teams to ensure that our online presence is engaging, user-friendly, and always up-to-date.

Key Responsibilities:

· Monitor website analytics to identify trends and opportunities for improvement

· Manage the e-commerce platform, including uploading of products and ensuring listings and pricing are accurate and up-to-date

· Execute and manage online campaigns, provide insights on campaign performance

· Order fulfilment in a timely and accurate manner

· Preparing weekly sales report for online and offline sales

· Collaborate with the IT team to identify and resolve technical issues, if any

· Monitor customer feedback and respond to customer inquiries in a timely and professional manner

· Keep up-to-date with e-commerce trends and best practices and provide recommendations to improve the online customer experience

Qualifications:

· Diploma in Business, Marketing, with Excel knowledge in Vlookup, PivotTable

· At least 1 year of experience in e-commerce, digital marketing, or a related field

· Good understanding of e-commerce platforms and website analytics

· Excellent communication and interpersonal skills

· Detail-oriented with strong problem-solving skills

If you are passionate about e-commerce, have good organization skills and are excited to join a dynamic and fast-paced team, we would love to hear from you. Please submit your resume, cover letter and expected renumeration to [email protected]

Overview:

We are looking for an energetic person with sharp social skills to give our customers a friendly, personal and positive experience every time! In this role you will be part of the Customer Service Team, handling phone enquiries with professionalism while delivering stellar customer service to all our customers. You will be required to have outstanding attention to detail, be well-organized and efficient. You will be expected to learn and understand LWB’s products and to use your skills to solve problems and make a positive impact in your day-to-day work in the Customer Service Department.

Responsibilities include (but not limited to):

• Handle day to day customer order enquiries, order-taking, processing, verification, amendments and cancellation through multiple channels (hotline, email, social media)
• Create and maintain customer database
• Understand customer needs and provide accurate information and suggestions to enhance customers’ experience
• Communicate across departments to ensure that orders are fulfilled
• Follow up on outstanding orders and perform call back to customers if necessary
• Provide timely service recovery to resolve problems or issues and escalate if necessary
• Collect data and feedback from customers and close the customer feedback loop
• Work as a team to achieve set targets for sales and ensure that the call centre service quality level is met
• Other ad-hoc administrative duties assigned

Minimum qualifications

• Diploma in any discipline
• Experience in customer service or contact centre will be an added advantage

Requirements

• Customer-oriented with good interpersonal and communication skills
• Pleasant disposition and personality
• Possess a sense of urgency
• Good phone etiquette
• Attention to detail
• Team player who thrives in a fast-paced environment
• Able to prioritise tasks effectively

This above role will play a crucial role in supporting the main Executive Assistant to ensure smooth operation of the International Business Office (IBO) administrative functions.

• Assist in booking travel arrangements, including flights, accommodation and transportation.
• Support the application process for Visas for the IBO team. Liaison with travel agencies, embassies and other group companies to confirm the latest Visa requirements for travel designations.
• Support EA to manage IBO team’s calendars.
• Manage official communications, including calls and emails. Act of point of contact between internal and external stakeholders.
• Assist in planning and organizing both internal and external meetings and events. Ensure timely communication and preparation with all relevant parties.
• Assist in reconciling and verifying the IBO team’s travel and entertainment claims in accordance with the Company’s business expense policy. This includes preparing travel requisition and submission of claims, etc via our system.
• Organise and maintain records, files and documents relating to IBO administration
• Assist in drafting and reviewing memos, letters and other correspondences
• Ensure confidentiality and accuracy in handling sensitive information
• Taking detailed meeting minutes
• Administrative duties and any other duties assigned by the Executive Assistant.

Requirements

• Minimum Bachelor’s degree in business administration, Office Management or equivalent
• At least 3-5 years’ relevant work experience
• Good communication and interpersonal skills
• High level of discretion and confidentiality

Key Responsibilities:

• In Charge of Delivery team & Projects
• Coordinate and liaise with HODs, Delivery teams, Customers (Asia Pacific region), Procurement and Finance team to perform the full process related to Sales.
• Manage project progress in system such as project timeline, contract signoff, order management, PO process billing and AR management.
• Carry out monthly forecast planning and annual business planning with high accuracy.
• Contract management and timely execution of annual maintenance renewal projects.
• Develop and execute processes for routine analytical credit reviews and generate various reports related to Sales and Finance in the company.
• Manage health of credit in terms of payment term, escalations and risks closely and provide regular status updates to Group Leader.
• Facilitate the clarification and resolution of issues accurately and promptly.
• Help and guide related parties involved including branch and subsidiary.
• Estimate yearly and monthly business planning and manage business inventory.

Qualifications:

• Degree in Finance or Business Administration or equivalent.
• Minimum 3 years of relevant experience in Customer or Sales support, Business Operation and Finance role, preferably in IT Infrastructure environment.
• Understand full spectrum of Sales Management (which includes management of contracts, monitor and support projects).
• Experiences in Salesforce and SAP (SD, PS, MM and CO module etc.)
• Possess intermediate level of technical, financial and analytical skills.
• Proficient in Microsoft Office applications, especially Excel (Advance level).
• Strong numeracy skills.
• Strong motivated team-player.
• Able to work under stress and deliver within tight deadlines.
• Ability to extract and translate data into concise and meaningful information for Senior Management.
• Able to work efficiently and multi-task with minimum supervision.

ImaqineLab transforms businesses to achieve record-breaking scalability through imaqinative strategies, innovative productivity, and new technology. We are unafraid to be bold, adventurous, and open in the verticals and industries we are in. With our astute tactics and vision, we bring success to businesses and clients we've supported.

Let ImaqineLab bring your business beyond your imaqination.

Working Venue - Pasir Panjang

Responsiblities

The ideal candidate is a playmaker that can run a campaign with just an idea - they are able to conceptualise a seeded idea and explore various marketing opportunities. Ideating innovative marketing strategies and bringing possibilities into fruition is their passion. They are a self-starter, intuitive, creative, yet organised. They identify, diagnose, and fill gaps swiftly and rationally.

• Experience in Digital Marketing, Campaign/Social Media marketing, Brand management and/or PR.
• Develop marketing plans, prepare proposals and decks.
• Develop strategic marketing initiatives and activities.
• Strategise and manage social media accounts.
• Strategise, optimise, and manage ads (Google, YouTube, Social Media, TikTok).
• Manage KOLs for various campaigns.
• Client and community management via events, workshops, and seminar.
• Experience in digital marketing and content management.
• Evaluate performance and provide recommendations to improve Campaign performance.
• Conduct market research to identify marketing opportunities.
• Manage simultaneous projects from a variety of verticals.
• Write and proofread effective copies.
• Design basic marketing assets.
• Other ad-hoc tasks.

Requirements

• Highly organised and astute.
• Excellent time management.
• Strong analytical skills.
• Good educational background.
• Excellent written and communication skill.
• Highly proficient in English.
• Experience in media buying is preferred.

Preferred Experiences

• Experienced content creator (esp. video content).
• Possess an eye for video content and production.
• Advertising/media agency experience.

- Client Relationship Management: Build and maintain strong, long-term relationships with clients, ensuring high levels of satisfaction and loyalty. Act as the primary point of contact for clients throughout the sales process.

- Sales Tracking & Reporting: Track sales progress and key performance metrics, ensuring goals are met. Report regularly on sales performance, trends, and areas for improvement to senior leadership.

- Strong Client Service Focus: Exceptional customer service skills, with the ability to manage client relationships professionally and effectively.

- Market Research & Competitor Analysis: Stay informed about competitors’ offerings and trends in the insurance market, and work with the team to adjust sales strategies accordingly.

- Negotiation Skills: Ability to effectively negotiate contracts and terms with clients, ensuring mutually beneficial agreements.

You will be responsible to ensure day to day financial transactions, including verifying, classifying, computing, posting and checking all accounting related entries submitted by stakeholders are accurate in the system.

You will act as the intermediaries between other departments within the organisation and also liaise with external parties.

ACCOUNTS RECEIVABLE

1. AR Retail Sales, Collection & Reconciliation

2. AR Non-Retail / Non-Trade, Collection & Reconciliation

3. Bank Statement Reconciliation & Reporting

4. Back-End Collection Creation & Refund Processing

FINANCE SUPPORT & REPORTING

1. Bank Related Support & Liaison

2. General Insurance Coverage

3. Payment Terminals Arrangement & Follow-up

4. Liaise with Company Secretary

5. Liaise with Singapore Department of Statistics

6. Ad Hoc Tasks/Projects assigned

Requirements

1. Polytechnic Diploma or Degree in Accounting / ACCA

2. 1yr experience in related AR / AP / GL Accounting functions

3. Fresh Diploma or Degree Graduates may apply

4. Meticulous and analytical

5. Business acumen & Finance savvy

6. Detail oriented and able to work in a fast-paced environment

7. Intermediate or advance level competency in MS Excel

About the role

This is an exciting full-time opportunity to join Pivene Pte. Ltd. as an Order Processing Executive. Based in Pasir Panjang, Central Region, you will be responsible for efficiently processing and managing customer orders to support the company's sales objectives.

What you'll be doing

Order Management:

• Process customer orders accurately and promptly using the company’s ERP or order management system.
• Verify order details, including product availability, pricing, and delivery terms.
• Coordinate with sales and operations teams to resolve order discrepancies or issues.

Customer Communication:

• Liaise with customers on quotations, orders confirmation, delivery schedules, and any special requests.

Inventory and Purchasing Coordination:

• Monitor inventory levels and ensure stock availability for order fulfillment.
• Raise purchase orders (POs) to suppliers for stock replenishment as needed.
• Communicate with suppliers to confirm order details, lead times, and delivery schedules.
• Negotiate pricing, terms, and conditions with suppliers to optimize costs.
• Track and manage incoming shipments of purchased goods to ensure timely delivery.

Shipping and Logistics Coordination:

• Arrange and coordinate shipping schedules with logistics providers or freight forwarders.
• Prepare shipping documentation, including delivery orders, packing lists, and invoices.
• Track shipments and ensure on-time delivery to customers.
• Ensure compliance with shipping regulations, including customs clearance and import/export documentation when required.
• Handle discrepancies or issues in transit, such as lost or damaged shipments.

Documentation and Reporting:

• Prepare and maintain accurate records of all orders, invoices, and shipping documents.

Continuous Improvement:

• Identify opportunities to streamline order processing and shipping workflows.
• Participate in process improvement initiatives and provide feedback to management.

Assist in any ad-hoc task assigned by supervisor

What we're looking for

Educational Background:

• Diploma or Degree in Business Administration, Supply Chain Management, Logistics, or a related field.

Experience:

• At least 2-3 years of experience in order processing, shipping coordination, or a similar role.

Skills:

• Knowledge of shipping and logistics procedures, including customs clearance and international shipping regulations.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Detail-oriented with a high level of accuracy.

Technical Proficiency:

• Familiarity with MS Office (Excel, Word, Outlook).
• Experience with logistics and shipping platforms is a plus.
• Proficiency in Dynamics 365 Business Central is a plus.

Behavioral Traits:

• Problem-solving mindset with a proactive attitude.
• Ability to work under pressure and meet deadlines.
• Team player who can also work independently.

Language Proficiency:

• Proficient in English & Mandarin (read, spoken & written)

Apply now for this exciting opportunity to become an Order Processing Executive at Pivene Pte. Ltd.

· Service clients’ accounts and achieve sales targets

· Manage client’s expectations on project expectations

· Develop project execution strategy

· Obtain quotes from suppliers for materials/fittings for calculation of cost

· Prepare quotation and submission of tender/quotation

· Prepare project budgets and manage cost control based on clients’ budget

· Oversee kick-off meeting with clients

· Submit schedules, concept designs and sample materials for clients to review

· Update organiser/client on the commencement of work

· Coordinate with suppliers to ensure work is completed according to planned schedule

· Oversee handover of project and coordinate with clients regarding defects rectification

· Arrange for invoice billing to clients

· Ensure good client relationship and as primary point of contact for Clients' Project Management team

· Manage specialist design support services and take part in conversion process

· Perform any other adhoc duties

Established Import & Export Company dealing with fresh vegetables locating in the western part of Singapore (10 mins from Haw Par Villas MRT)

Looking for Accounts Assistant

Criteria :

1) Fresh Polytechic graduate with no working experience are welcome as training will be provided.

2) LCCI diploma will be an added advantage

3) Computer Knowledge in Microsoft Excel

4) Need to know Chinese (liaise with chinese speaking customers and suppliers)

5) Willing to learn and able to work independently

6) Duties includes Invoicing, Collections of Cash & Cheque, Bank Reconciliation and checking of stock

6) Able to start work immediately

Working Hours : 9am to 6pm, Monday to Friday, 5 day week

Salary range : $2,500.00 to $2,900.00 depending on qualification and working experience.

Responsibilities

· Assist in planning, creating, and running online and offline marketing campaigns to boost brand recognition and leads.

· Develop and share SEO-optimized content, including blogs, across social media platforms.

· Manage social channels, engage with the audience, and enhance brand affinity.

· Manage website content using CMS, ensuring SEO optimisation and analysing performance.

· Assist in crafting offline materials like brochures and sales tools.

· Involve in event planning and execution, both online and physical.

· Support CRM campaigns through data segmentation.

· Monitor marketing expenditure and offer insights into return on investment.

Requirements

· Bachelor’s degree in business, Marketing, or related field.

· Minimum 2 years experience, ideally in retail.

· Strong grasp of SEO and web analytics.

· Excellent communication and problem-solving skills.

· Detail-oriented and organised.

· Able to manage time and tasks effectively in a fast-paced environment.

Primary Responsibility

• Collaborate with marketing team to drive new ideas and strategies on new product development, and assist in the continuous improvement existing products.
• Material sourcing, research and reporting of market trends, work on process improvements to achieve better efficiency and cost.
• Evaluate acceptability of raw materials from new suppliers.
• Participate in product quality improvement to support Quality Assurance department regarding product complaints and cost improvements.
• Assist sales and marketing team with technical enquiries. Provide technical support to product development team.
• Work on new/existing product labelling, to review & update the product labelling to meet customer & regulatory regulations. (Singapore/Export Market)
• Prepare samples for sensory and evaluation.
• Document manufacturing protocols and standards (SOP).
• Maintain updated records of work activities: objectives of test, formulas, costing calculation, processing condition, required equipment and equipment setup.
• Perform maintenance and calibration of laboratory equipment, and maintain good hygiene & cleanliness in the R&D laboratory.
• Undertake any other duties as assigned by superiors from time to time.

Secondary Responsibilty

• QC inspection at production lines and maintaining QC documents
• Monitoring of critical control points
• Arrange to send finished products for microbial testing
• Ensure compliance with house rules and regulations
• Investigate customer complaints and non-conformance issues and provide root cause and corrective action to be taken
• Participation in all audit checks from customer, regulatory bodies and certification bodies. (SFA,ISO, Halal)
• Develop and constantly update material data base for product specification, nutritional information, etc.

* Answer and direct incoming calls to person in-charge, attend to visitors, etc.

*Open letterbox and check company common emails daily then forward to PIC to follow-up.

* Assists with scheduling and preparing meeting/conference room etc.

* In-charge of work pass related matters, dormitory administration

* Liaise with sites management in arranging workers for medical examination, MOM thumbprint, vaccination, etc.

* Assist in workers' administration.

*Provide end to end administrative support across different level

*Keeping proper records and tracking of important documents and deadlines

*Taking initiatives to follow up on outstanding operational matters

*Travel Management (e.g. Flight Booking, Hotel Booking, Visa application etc)

*Update daily invoices payable, AP monitoring.

*Liaise with suppliers and make comparison of pricing.

*Assist and ensure the individual's expenses claims are submitted to the finance team on time

*Pantry and office supplies management

Job Requirements:

* Min 'A' Level, Diploma or equivalent

* 1-2 years of working experience preferred

* A keen learner with positive attitude

* Responsible and attention to details

* Proficient in Microsoft Office

The candidate will oversee our sports and recreation business operation and ensure smooth running of all daily activities and events. He/She should have a cheerful personality and is confident interacting with customers and see to their needs. Able to work on weekends. Working hours 11am to 9pm (full time). Will also consider part-time /flexi-hours.

As a Senior IT Sales Executive, your focus is on selling technology solutions, services, or products, such as software, hardware, cloud services, cyber services and IT consulting to customers.

This role involves understanding client needs, positioning relevant technology solutions, and driving revenue growth for the company.

Below is a detailed job scope:

Sales Strategy & Planning

• Develop and implement sales strategies tailored to the IT industry, focusing on key technology solutions like software, hardware, cloud services, cyber services or managed IT services.
• Identify target markets, customer segments, and potential business opportunities in the IT sector.
• Set sales goals and targets for IT products/services, ensuring alignment with overall business objectives.

Client Acquisition & Relationship Management

• Identify and pursue new business opportunities by acquiring new clients and expanding existing relationships.
• Build strong, long-term relationships with key decision-makers (e.g., CIOs, CTOs) in client organizations.
• Conduct meetings, presentations, and demonstrations to showcase the value and ROI of IT products or services.

Technical Knowledge & Solution Selling

• Maintain in-depth knowledge of the company’s IT offerings, including software solutions, hardware products, cloud computing, cybersecurity, and IT infrastructure.
• Understand customer requirements and present tailored IT solutions that address business challenges.
• Collaborate with technical teams to deliver solutions that meet the specific needs of clients.

Sales Pipeline Management

• Develop and manage a robust sales pipeline, from lead generation to closing deals, using CRM tools.
• Track and manage sales metrics, forecasts, and opportunities to ensure sales goals are met or exceeded.
• Prepare and submit proposals, negotiate contracts, and close high-value IT deals.

Market Research & Competitor Analysis

• Stay updated on the latest IT trends, emerging technologies, and industry developments.
• Analyze competitor products, pricing strategies, and sales tactics to refine the company's sales approach.
• Provide insights on market needs and opportunities to drive product innovation and development.

Cross-Functional Collaboration

• Work closely with the marketing team to develop campaigns that support IT sales initiatives.
• Collaborate with technical teams to ensure seamless integration of IT solutions and services into client environments.
• Coordinate with customer support and account management teams to ensure customer satisfaction and retention.

Contract Negotiation & Closing

• Lead the negotiation of contracts, pricing, and terms of agreement for IT services and products.
• Manage the legal and contractual aspects of sales deals, ensuring compliance with company policies.
• Close high-value IT sales deals and ensure successful delivery of products and services.

Revenue & Profit Growth

• Achieve and exceed monthly, quarterly, and annual sales targets for IT products and services.
• Contribute to the company’s overall revenue growth by expanding sales in existing accounts and acquiring new clients.
• Optimize sales profitability by managing pricing strategies and controlling sales expenses.

Customer Relationship Management (CRM)

• Use CRM systems to manage customer data, track sales progress, and maintain an accurate sales pipeline.
• Regularly update client information and track interactions to provide personalized and effective follow-ups.
• Provide reports and updates to senior management on sales performance and market trends.

Training & Development

• Stay current on the latest IT products, trends, and services through continuous learning and training.
• Share industry knowledge with the sales team and help train junior sales executives on solution selling and industry best practices.
• Attend industry events, conferences, and webinars to network and stay updated on new IT innovations.

Customer Satisfaction & Post-Sales Support

• Ensure a smooth post-sales process by coordinating with the delivery and technical support teams to implement IT solutions.
• Manage customer expectations, ensuring high levels of customer satisfaction and retention.
• Address and resolve any issues related to the product or service post-sale.

Reporting & Analysis

• Prepare regular sales reports to monitor progress, identify areas for improvement, and track performance against targets.
• Analyze sales data and customer feedback to refine strategies and improve the overall sales process.
• Report sales results and market insights to senior leadership and contribute to overall business strategy discussions.

*This is a 6 months temporary role for maternity cover*

Job Summary

We are seeking a motivated and experienced Inside Sales Telemarketer to join our sales team. The primary focus of this role is to conduct outbound calls to a targeted customer list, secure appointments for our direct sales team, and invite prospective clients to visit our solution center for a comprehensive showcase of our IT products and solutions.

Key Accountabilities

1. Lead Generation and Outreach

• Conduct outbound calls to prospective and existing customers to introduce our IT solutions and services.
• Identify potential customer needs and create interest in our offerings.

2. Appointment Setting

• Schedule appointments for the direct sales team to meet with prospective clients.
• Promote and secure attendance for solution center tours to demonstrate our products' value.

3. Customer Engagement

• Build rapport with customers, effectively handling objections and inquiries.
• Communicate product benefits and features to prospects with confidence.

4. Database Management

• Maintain accurate records of customer interactions, appointment status, and follow-ups.
• Ensure customer data is up-to-date and organized for effective follow-through.

5. Collaboration

• Work closely with the sales and marketing teams to ensure alignment with campaigns and lead generation strategies.
• Provide feedback and insights from customer interactions to support continuous improvement.

6. Performance Monitoring

• Meet or exceed individual KPIs for call volume, appointments set, and solution center attendance.

Key Job Requirements

• Experience: Min. 3 years of telesales or inside sales experience, preferably in IT products or solutions.
• Proficiency in English (Spoken & Written).
• Strong communication, negotiation and interpersonal skills.
• Ability to handle objections professionally and confidently.
• Familiarity with CRM systems and Microsoft Office applications.
• Basic understanding of IT products & solutions is preferred, product training will be provided.
• Results-driven and self-motivated, have a positive attitude with excellent organizational skills, and ability to work independently and collaboratively in a team environment.

Job Summary:

Manage various HR functions including HR metrics reporting, on-boarding & off-boarding processes, work pass related matter, employee promotions and other staffing related. This role is pivotal in ensuring smooth HR operations and supporting organizational goals through effective HR management.

Duties/Responsibilities:

• Develop, compile, and analyze HR metrics and reports, such as turnover rates, headcount, and employee engagement statistics.
• Ensure timely submission of statutory surveys and compliance reports.
• Handle the employee on-boarding and off-boarding process, ensuring compliance with company policies and legal requirements.
• Manage Organizational Change and Personnel Movement in SAP system, ensure accurate HR records, databases and documentation are in place.
• Manage work pass applications, renewals, and cancellations in compliance with regulatory requirements.
• Coordinate and manage the promotion process, communicate promotion decisions and updates to employees, and ensure the proper implementation of new roles and responsibilities.
• Address other staffing-related matters, including yearly policy reviews, SOPs review, internal and external audits, and other related tasks.
• Provide support to employees and managers on HR-related queries and issues.
• Undertake other ad-hoc projects as assigned.

Required skills / abilities:

• Requires knowledge and understanding of relevant employment laws and regulations, such as the Employment Act and regulations set forth by the Ministry of Manpower (MOM).
• Strong analytical skills and proficiency in SAP systems and Excel.
• Excellent communication, organizational, and problem-solving skills.
• Ability to handle confidential information with discretion and integrity.

Education & Experience:

• Minimum 2-4 years of experience in HR, with a focus on staffing related matters.
• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Seniority level depends on experiences.

This position is to provide customers and prospects with positive and courteous experience in line with the brand values and professionalism across channels of communication and interactions.

Customer Experience and Assessment

• Plan, conduct and facilitate stakeholder discussions, workshops, user surveys, and interviews.
• Create user stories, personas, and storyboards.
• Maintain, review, and create new customer journey maps to enhance corporate clients' and their digital experiences.
• Translate all findings and goals into actionable recommendations.
• Monthly Data Reporting and Analysis of Survey Results.
• Supporting in User Testing and Portal Experience.
• Conduct Mystery Shopping of current offerings.
• Keep records of customer interactions, details of actions taken, and reports of results.

Service Delivery

• Supporting in the Feedback Management Process.
• Supporting in the administration and new module roll out of survey and service console of Salesforce.

Qualifications, Preferred Knowledge and Skills, and Other Requirements

• Degree in Business, Marketing, or equivalent.
• At least 3 years of work experience, preferably in customer service, customer experience, or user experience.
• Design thinking and customer service skills will be an advantage.
• Familiar with CRM programmes, databases and data analytics such as Salesforce.
• Strong analytical, conceptualisation and problem-solving skills.
• Excellent PowerPoint, visual presentation, and facilitation skills

Job Description

A Fortune 500 multinational enterprise, A1 Contractor, is looking for candidates of Business Development Executive for its Singapore branch.

Responsibilities:

• Assist with market research (e.g. information collection and filing, data analysis, etc.).
• Report drafting regarding business development of Singapore.
• Tender assist by developing tender strategies and schedule, keep track of the tendering process.
• Assist to identify, build up connection with new partners.
• Ad-Hoc duties if required.

Requirements:

• Degree in civil engineering/management or equivalent.
• Experience with Main-con company or related.
• Eager and patient to learn and grow progressively.

• Assist BD leader in business development strategies.
• Assist in annual operating plans and target for the department.
• Review sales & expenses budgets and evaluate periodically of the performance of the department and takes corrective actions as and when required.
• Working closely with operation department to ensure smooth and timely execution and achieve excellent customer service.
• Conduct market research to identify new business opportunities and market trends.
• Analyze competitors' products, pricing, and strategies to identify opportunities for differentiation.
• Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
• Provide excellent customer service, addressing any inquiries or concerns promptly and professionally.
• Negotiate terms and conditions of sales agreements and contracts with clients.
• Communicate with customer for the deployment of machines related issue.
• Ad hoc duties as assigned by the Department Head

About the Role:

• Assist the Building Manager in the daily operations
• Manage all Sub-Contractors, supervise & coordinate Facility Management activities and ensure all works adhere to legal regulations
• Preparation of monthly and incident reports pertaining to the site(s)
• Ensure smooth operations on site(s)
• Manage ad-hoc project(s)
• Facilitate incident investigation whenever necessary

About You:

• Degree / Diploma / Higher Nitec in Building Services / Facilities Maintenance or Mechanical / Electrical Engineering or equivalent
• 2 to 3 years relevant experience in property / estate / facilities management or building / facilities maintenance
• Knowledge in building works and facilities management
• Possess good communication skills in liaising with both internal and external stakeholders

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organization committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Job Summary:

The Channel Sales Executive will be responsible for building and growing channel sales in the retail space for healthcare and lifestyle-related products, focusing on consumer-grade medical devices for health monitoring, rehabilitation equipment, and consumables. This role requires a dynamic individual with a passion for healthcare products, a proven track record in channel sales, experience managing and training retail promoters, and expertise in retail inventory management.

Job Responsibilities:

1. Channel Development & Management:

• Identify, establish, and nurture relationships with key retail partners to expand sales channels.

• Develop and execute sales strategies to achieve targets in the retail space.

• Continuously assess and explore new channels and market opportunities.

2. Retail Promoter Management & Training:

• Recruit, train, and manage a team of retail promoters to effectively represent and promote products in the retail environment.

• Develop training programs for retail promoters to ensure they have a comprehensive understanding of product features, benefits, and sales techniques.

• Monitor and assess the performance of retail promoters, providing feedback and guidance to enhance their effectiveness.

3. Sales Execution:

• Actively engage with existing retail partners to drive product placement and increase visibility.

• Coordinate promotional activities and marketing initiatives to boost product sales.

• Monitor sales performance, trends, and competitor activities, providing insights and recommendations to management.

4. Retail Inventory Review & Management:

• Collaborate with retail partners to review and manage inventory levels, ensuring that products are adequately stocked to meet consumer demand.

• Conduct regular inventory checks and provide accurate forecasting to avoid stockouts or overstock situations.

• Work closely with the supply chain and retail partners to streamline inventory management processes.

5. Product Expertise & Customer Support:

• Develop in-depth knowledge of healthcare and lifestyle products, including consumer-grade medical devices, rehabilitation equipment, and consumables.

• Conduct product training sessions for retail partners and promoters to ensure a thorough understanding of product benefits and usage.

• Provide support to retail partners and promoters, addressing inquiries and resolving issues to ensure a seamless sales process.

6. Reporting & Analysis:

• Prepare regular sales and inventory reports, highlighting achievements, trends, and areas for improvement.

• Analyze sales and inventory data to identify growth opportunities and create action plans to address gaps.

7. Market Insights & Feedback:

• Gather market intelligence on customer preferences, competitive products, and industry trends.

• Provide feedback to the product development team based on market insights to enhance the product range.

Job Requirements:

• Experience: Minimum 2 years of experience in channel sales, preferably within the healthcare or FMCG consumer goods industry. Experience in managing and training retail promoters and overseeing retail inventory is essential.

• Skills: Strong leadership, negotiation, communication, and interpersonal skills. Ability to manage relationships with retail partners, promoters, and inventory stakeholders effectively.

• Knowledge: Understanding of healthcare and lifestyle products, including medical devices and consumables, as well as retail inventory management best practices.

• Education: A Diploma or Bachelor’s degree in Business, Marketing, or a related field is preferred.

Why Join Us?

• Opportunity to work with innovative healthcare and lifestyle products that improve lives.

• Collaborative work environment with a focus on growth and development.

• Competitive compensation package with performance-based incentives.

RESPONSIBILITIES

· Expand both existing and new clientele base

· Build strong rapport with customers and provide excellent service

· Serve as a liaison between customers and internal departments to facilitate smooth loan applications and disbursements

· Resolve conflicts efficiently in a fast-paced environment

· Achieving sales targets consistently

REQUIREMENTS

· GCE N/O/A levels or equivalent

· Excellent command of written and spoken English and Chinese (require to liaise with Chinese speaking stakeholders)

· Independent and highly motivated, and driven to achieve sales targets

· Customer-centric with positive attitude and eagerness to learn

· Strong interpersonal and communication skills